Patient access representative jobs in Shreveport, LA

Become a part of our caring community and help us put health first The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments. The Receptionist is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities: Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone. Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules. Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems. Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit. Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information. Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials. Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Use your skills to make an impact Required Qualifications High School Diploma or GED 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. Must be passionate about contributing to an organization focused on continuously improving patient experiences and care Excellent customer service and phone etiquette Team player with a positive attitude Ability to multitask in a fast-paced environment Attention to detail and highly organized Knowledge of MS Office (Word, Excel, Outlook, Access) Preferred Qualifications: Value-based care model experience Knowledge of Medical Terminology Experience with EMR Systems (Electronic Medical Records) Bilingual in English and Spanish Additional Information: This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Interview Format: HireVue: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities #LI-BL1 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Description FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades. Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, do your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way Follow our customer engagement strategy Meet acceptable standards for attendance and punctuality Customer Service Representative Requirements: Customer service experience is a plus Must have a high school degree or equivalent Must be computer literate Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds Be open to taking on additional tasks during course of employment. Portray a positive company image Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m. Skills and Attributes: Excellent verbal communication skills Open-minded to learning and taking on new tasks and concepts Cooperative with co-workers and supervisors Typing skills Benefits: Paid Vacation Paid Personal Leave Medical/Dental Insurance 401(k) Paid Holidays Employee Assistance Program Supplemental Insurance Paid Death Benefit About FSNB: Serving over 75+ years Family owned and managed Serving Shreveport for 10+ years Opening a new call center in Shreveport Promotes from within the company Military and military family friendly

At University Veterinary Hospital, part of the Suveto network of hospital, we absolutely love pets, and we love people too. Everything we do at our hospital in Shreveport is influenced by our desire to make life better for pets and their human families. We strive to be our clients' trusted partner in pet care, by providing their pets' needs for a long full life. We are looking for a full-time Patient Care Coordinator to join our team! Our Patient Care Coordinators are responsible for delivering excellent customer service both in-person and over the phone to assist clients and their pets. They provide high quality customer service that meets or exceeds the expectations of our clients, support the doctors and support staff, and look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion. This is a Full-Time position. Duties and Responsibilities: Scheduling appointments for multiple doctors and boarding facility Answering phones on a multi-line system and directing them appropriately Admitting patients into the hospital Providing client education Maintaining a professional environment Upholding company Core Values Loving on pets Other duties as assigned Knowledge, Skills & Abilities: Able to handle a fast-paced work environment High school diploma or equivalent. One year of client service experience is preferred Has basic knowledge of computers Able to maintain professionalism and provide top of the line customer service Has experience answering a multi-line phone system LOVES pets Is a motivated learner (the medical field is ever changing) Understands the importance of teamwork Has emotional intelligence to provide empathy and compassion to clients during some of the happiest and hardest times in their life Previous experience in the vet field and Ezyvet Software experience is a plus but not required! Benefits: Our employment package for full-time employees includes paid time off, paid holidays, medical, dental and vision insurance, pet care discounts, 401K with a true match up to 4%. In addition, all full-time hospital team members receive VSOP grants, SUVETO'S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members. VSOP is an ownership program that tracks the value of the entire Suveto organization. University Veterinary Hospital , part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At University Veterinary Hospital, part of the Suveto network of hospital, we absolutely love pets, and we love people too. Everything we do at our hospital in Shreveport is influenced by our desire to make life better for pets and their human families. We strive to be our clients' trusted partner in pet care, by providing their pets' needs for a long full life. We are looking for a full-time Patient Care Coordinator to join our team! Our Patient Care Coordinators are responsible for delivering excellent customer service both in-person and over the phone to assist clients and their pets. They provide high quality customer service that meets or exceeds the expectations of our clients, support the doctors and support staff, and look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion. This is a Full-Time position. Duties and Responsibilities: Scheduling appointments for multiple doctors and boarding facility Answering phones on a multi-line system and directing them appropriately Admitting patients into the hospital Providing client education Maintaining a professional environment Upholding company Core Values Loving on pets Other duties as assigned Knowledge, Skills & Abilities: Able to handle a fast-paced work environment High school diploma or equivalent. One year of client service experience is preferred Has basic knowledge of computers Able to maintain professionalism and provide top of the line customer service Has experience answering a multi-line phone system LOVES pets Is a motivated learner (the medical field is ever changing) Understands the importance of teamwork Has emotional intelligence to provide empathy and compassion to clients during some of the happiest and hardest times in their life Previous experience in the vet field and Ezyvet Software experience is a plus but not required! Benefits: Our employment package for full-time employees includes paid time off, paid holidays, medical, dental and vision insurance, pet care discounts, 401K with a true match up to 4%. In addition, all full-time hospital team members receive VSOP grants, SUVETO'S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members. VSOP is an ownership program that tracks the value of the entire Suveto organization. University Veterinary Hospital , part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionSalary: About Us: Please visit our website to learn more about our clinic: *************** Requirements: Hours: 7:30AM to 6PM, Monday through Thursday Must be able to take copays, discuss payments & payment plans with families. Ability to learn how to discuss and educate families on insurance. Key Responsibilities: Provide exceptional customer service to patients, families, and staff; greet families upon arrival. Assist with administrative tasks such as answering phones, managing emails, and handling patient inquiries. Maintain organization and accuracy in EMR software. Monitor attendance and follow up on missed appointments. Handle rescheduling and cancellations in a timely and professional manner. Coordinate and manage the daily schedules of 8+ therapists and three disciplines (ST, OT, PT) Work closely with the clinic team to ensure smooth and efficient clinic operations.

Job DescriptionBenefits: 401(k) matching Flexible schedule Opportunity for advancement Competitive salary Training & development Bonus based on performance ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Joel Girouard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off The Scheduler will coordinate schedules and inventories to ensure efficient and effective operation of the facility. Duties/Responsibilities: Serves as a primary point of contact for and liaison with sales, logistics, and manufacturing departments. Collaborates with these departments to establish schedules and plans that allocate available resources to best serve customer needs. Periodically compares current and anticipated orders with available inventory of raw materials; uses judgment to anticipate demand for and to acquire additional supplies as needed. Negotiates with outside supply vendors; ensures accurate and timely delivery of orders. Integrates sales orders with master schedule; coordinates availability of raw materials, supplies, equipment, and staff as needed to meet delivery dates. Maintains master distribution schedule for the assigned facility; revises as needed and alerts appropriate staff of schedule changes or delays. Participates in periodic forecasting meetings with sales, marketing, and other related departments; leads additional planning meetings with sales, production, shipping, purchasing, and customer service staff. Follows all safety rules. Performs other related duties, as assigned. Required Skills/Abilities: Excellent communication and interpersonal skills. Excellent organizational skills and attention to detail. Thorough understanding of the business and supply chain. Strong analytical and problem-solving skills. Extremely proficient with production planning systems, such as M1. Works well as a productive member of a team. Education and Experience: High school diploma, preferred. At least five years of related experience required.

The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR). The CSR provides timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue as set forth by tax laws, rules, regulations, and policies. Essential Job Responsibilities and Duties Handles customer inquiries which requires knowledge of the tax laws and departmental policies and procedures. In addition, knowledge of the LDOR information system (DELTA), LDOR filing and payment applications, and LDOR's website would be a plus. Conducts detailed analysis of accounts for which returns have been processed, including researching the history on the taxpayer's account to provide accurate information and instructions. Reviews original and amended tax returns to ensure changes are in compliance with the current tax laws. Corrects returns that are not in compliance and notifies the taxpayer. Calculates correct taxes, penalty, interest, and fees due based on applicable knowledge of the specific tax. Confers with and educates taxpayers or tax professionals in the use of LDOR filing and payment applications, LDOR's website, use of the proper form(s), applicable tax laws, and departmental policies. Corrects records held within LDOR's information system (DELTA) to accurately reflect amounts reported and due. In addition, it may require eliminating assessments issued in error, correcting data entry errors, and online entry of returns Completes mandatory training requirements within the established deadlines. Regular and timely attendance Other duties as assigned Required Education Minimum Qualification - One year of college or business school preferred or equivalent work experience in a business-related curriculum Required Experience Preferred - One year of call center or customer service experience or in which clerical work was a major duty Familiarity with tax laws or accounting/bookkeeping or banking is a plus, but not required. Strong computer skills and typing proficiency required Must be able to type at least 30 words per minute Please note: Any applicant who receives and accepts a conditional offer of employment will be required to successfully pass a completed criminal history records check prior to his or her first day of work. The completed history records check includes, but is not limited to, fingerprints, state background check, FBI background check, and Tax Clearance for suitability to access Federal Tax Information (FTI).

RESPONSIBILITES: Registration of all patients. Primary responsibility is the processing of the Emergency Room records. Ensures accuracy, integrity, and security of all databases. Conducts database searches, processes all requests for medical record retrieval from permanent storage area, filing new records and re-filing continuing records, processing all incoming reports needing filing in these records. JOB SETTING AND CONDITIONS: This position is an entry-level clerical position in the Medical Records/Patient Access Department. JOB DUTIES: 1. Receives and interviews all incoming patients. Verifies and records demographic information accurately; obtains appropriate signatures; copies front and back of insurance cards and valid driver's license or I.D. 2. Verifies Worker's Compensation patients by contacting the place of employment. 3. Verifies Medicaid patients by using the Medifax system. 4. Maintains file area in permanent and incomplete emergency room records. 5. Receives and processes all requests for health records from file area. 6. Processes all incoming reports needing filing in permanent and incomplete records. 7. Assembles emergency room and outpatient records in correct order. 8. Checks emergency room and outpatient records for physician and nursing deficiencies. 9. Assists physicians and nurses with record completion. 10. Consistently attaches Paper records of Protected Health Information (PHI) to the correct patient encounter type under the appropriate title and author for scanned document according to established policy. 11. Images are always checked for quality of resolution, positioning and legibility. 12. Demonstrates a consistent level of performance in recognizing and correcting images that is not acceptable or scanned to the designated document type. 13. Always destroys the PHI paper record by placing it in the designated locked shred box once it has been correctly scanned and verified. EDUCATION AND EXPERIENCE: 1. This worker must have a high school diploma or the equivalent. 2. This worker must possess basic clerical training, which includes computer skills, basic filing skills, and fundamental knowledge of office procedures. 3. This worker should have a basic knowledge of health record content and sequence. 4. This worker must possess relevant experience in clerical duties sufficient for individual development to the level of independent functioning with minimal direction. 5. A trainee is acceptable provided the individual meets the established work standards within 12 weeks of completion of the mandatory training program for this job. SKILLS: 1. Fluent in English, with special emphasis on alphabetization. 2. Able to process work, error free, within prescribed deadlines and time frames. 3. Able to process work, using both alphabetical and numerical filing systems. PHYSICAL AND MENTAL DEMANDS: 1. Able to concentrate and maintain accuracy in spite of frequent interruptions. 2. Able to be courteous, tactful, and cooperative throughout the working day. 3. Ability to maintain confidentiality with regard to all phases of work. 4. Moderate physical effort: lift/carry up to 30 pounds occasionally during the workday. 5. Occasional bending, stooping, kneeling, crouching and reaching.

RESPONSIBILITES: Registration of all patients. Primary responsibility is the processing of the Emergency Room records. Ensures accuracy, integrity, and security of all databases. Conducts database searches, processes all requests for medical record retrieval from permanent storage area, filing new records and re-filing continuing records, processing all incoming reports needing filing in these records. JOB SETTING AND CONDITIONS: This position is an entry-level clerical position in the Medical Records/Patient Access Department. JOB DUTIES: 1. Receives and interviews all incoming patients. Verifies and records demographic information accurately; obtains appropriate signatures; copies front and back of insurance cards and valid driver's license or I.D. 2. Verifies Worker's Compensation patients by contacting the place of employment. 3. Verifies Medicaid patients by using the Medifax system. 4. Maintains file area in permanent and incomplete emergency room records. 5. Receives and processes all requests for health records from file area. 6. Processes all incoming reports needing filing in permanent and incomplete records. 7. Assembles emergency room and outpatient records in correct order. 8. Checks emergency room and outpatient records for physician and nursing deficiencies. 9. Assists physicians and nurses with record completion. 10. Consistently attaches Paper records of Protected Health Information (PHI) to the correct patient encounter type under the appropriate title and author for scanned document according to established policy. 11. Images are always checked for quality of resolution, positioning and legibility. 12. Demonstrates a consistent level of performance in recognizing and correcting images that is not acceptable or scanned to the designated document type. 13. Always destroys the PHI paper record by placing it in the designated locked shred box once it has been correctly scanned and verified. EDUCATION AND EXPERIENCE: 1. This worker must have a high school diploma or the equivalent. 2. This worker must possess basic clerical training, which includes computer skills, basic filing skills, and fundamental knowledge of office procedures. 3. This worker should have a basic knowledge of health record content and sequence. 4. This worker must possess relevant experience in clerical duties sufficient for individual development to the level of independent functioning with minimal direction. 5. A trainee is acceptable provided the individual meets the established work standards within 12 weeks of completion of the mandatory training program for this job. SKILLS: 1. Fluent in English, with special emphasis on alphabetization. 2. Able to process work, error free, within prescribed deadlines and time frames. 3. Able to process work, using both alphabetical and numerical filing systems. PHYSICAL AND MENTAL DEMANDS: 1. Able to concentrate and maintain accuracy in spite of frequent interruptions. 2. Able to be courteous, tactful, and cooperative throughout the working day. 3. Ability to maintain confidentiality with regard to all phases of work. 4. Moderate physical effort: lift/carry up to 30 pounds occasionally during the workday. 5. Occasional bending, stooping, kneeling, crouching and reaching.

Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Careers at SUSLA The Records and Registration Coordinator - Degree Certification is responsible the holistic graduation certification process and athletic eligibility. PRIMARY RESPONSIBILITIES * Responsible for the holistic graduation certification process to include disseminating graduation-related information to the campus community, processing graduation applications, resolving discrepancies, notifying vested parties of candidates' graduation status, awarding/posting degrees, completing statistical reports, mailing diplomas tostudents who did not participate in commencement, etc. * Supervision and management of graduation certification process and related services. * Assists the University Registrar and Assistant Director of Records and Registration in theinterpretation and application of academic rules and regulations in regards to degreeaudit and graduation. * Ensure graduation-related supplies available for each commencement exercise. * Assists with graduation practice and the distribution of degrees during commencement. * Assists the Registrar with monitoring catalog changes. * Identifies students who have submitted applications for graduation and post degree from students who have completed graduation requirements. * Identifies prospective graduates during the end of term process of each semester. * Coordinates the annual Graduation Fair. * Develops degree plans as requested and/or required. * Coordinates and prepares for the issuing of diplomas and covers to all students, and to students who did not participate in commencement ceremonies. * Maintains the master database of prospective graduates each semester. * Verifies diplomas to ensure accuracy prior to distribution. * Coordinates and prepares current and accumulated graduation count summary to Registrar. * Coordinates and provides advising and graduation support to faculty, staff, and students. * Prepares the annual Commencement Guide for students, faculty, staff and students. * Serves as primary contact for National Junior College Athletic Association (NJCAA) and interprets and applies NJCAA rules while working with NJCAA Clearinghouse, coaching staff, and Athletic Director for NJCAA Compliance. * Reviews eligibility requirements, curriculum requirements, calculates initial and continuing eligibility, verifies grades and tracks satisfactory academic progress for student athletes. * Responsible for general office duties to include screening calls, assisting walk-in traffic, the registration process, commencement and other office activities, to include, but not limited to, new student file completion, schedules, official and unofficial transcripts, drops/adds, overloads, withdrawals, grade changes and student data update requests. * Answers office telephone giving customers general information and routes calls to appropriate office. * Checks forms and materials for completeness, correctness and the presence of necessary information. * Ensures the integrity, accuracy and security of all academic records of current and former students. * Establishes, maintains and updates student records in accordance with policies of AACRAO, FERPA, University Catalog, Board of Regents and Board of Supervisors (e.g., grades, registration, data, maintaining transcripts, mid-term verification, IPEDS, National Student Clearinghouse, etc.) * Updates office policies and procedures related to areas of responsibility. * Counsels and advises students, faculty and staff on academic matters. * Interprets and enforces policies of the University, Board of Regents, Board of Supervisors, and ensures adherence to FERPA regulations. * Assists with verifying the accuracy of new student files received from the Unit of Admissions and Recruitment each semester. * Performs other job related duties as assigned. REQUIRED EDUCATION AND EXPERIENCE * Associate's degree and three years of general office work experience, preferably in higher education. Additional work experience may be substituted for college on a year-for-year basis. * Must possess strong interpersonal, oral and written communication skills. * Excellent organization, planning and prioritization skills are essential. * Demonstrated understanding of the application of technology to deliver records and registration services. Proficient in Microsoft applications (Word, Excel, PowerPoint, etc.). * A proven record in working successfully with diverse populations. * Ability to collaborate effectively with university departments and cross-functional teams. * Must have a profound interest in working with young adults, positive attitude, ability to plan and adapt to change, customer service oriented, highly motivated, goal oriented, attentive to detail, well organized, and able to manage multiple priorities and work well under pressure. * Evening and weekend work and some travel are required. PREFERRED QUALIFICATIONS * Familiar with the Ellucian (Banner) Student Information System is preferred. TYPE: Full-time COMPENSATION: $30,000-35,000 APPLICATION DEADLINE: Review of applications begins January 5, 2026 and continues until position is filled. The application can be filled out online at SUSLA's Application for Employment Please attach cover letter, resume, transcript(s), and three references to application. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Application Portal Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background check and reference verification is required. Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry. Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices. In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment. As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination. In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.

Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us? Start your career with an industry leader where you will receive best-in-class Be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Company Paid - Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO and 5 Sick days 40hr Work Week - Monday thru Saturday Every Sunday Off $12.73 to $13.95 /Hr Monthly bonus potential Preferred Qualities and Experience: 1+ year conducting Phone Sales or Call Center Experience. 1+ years Customer Service, Sales, Lending, or Collections experience Teamwork mentality developed through team Some college or military experience Passion for Customer Service General understanding of basic math and capability to Pleasant and inviting phone Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week, including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver's License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Join Minden Medical Center as a Full Time Medical Office Receptionist and play a critical role in shaping patient experiences. You will be the first point of contact for patients, allowing you to make a meaningful impact on their healthcare journey. Your empathetic approach will contribute to our commitment to customer-centricity, ensuring patients feel valued and cared for. This role is perfect for problem solvers who thrive in a fast-paced environment, with opportunities to innovate and enhance our operational efficiency. By joining our dynamic and high-performing team, you will have the chance to be part of a forward-thinking organization dedicated to excellence and integrity in healthcare. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, and Competitive Salary. If you are ready to elevate your career in a role where your contributions matter, apply today to be part of Minden's commitment to quality patient care. What's your day like? As a new Medical Office Receptionist at Minden Physician Practices, your role will be essential to our daily operations and patient experience. You will greet patients with warmth and professionalism, manage appointment schedules, and handle incoming calls with empathy, creating a welcoming atmosphere. Your strong organizational skills will be crucial as you maintain accurate patient records and ensure all necessary paperwork is efficiently processed. Collaborating closely with healthcare providers and support staff, you will coordinate patient care and facilitate seamless office operations. Additionally, you will address patient inquiries, providing informed and knowledgeable responses about our services. With a Monday through Friday schedule, you'll enjoy a consistent routine while actively contributing to our high-performance culture. Prepare to thrive in a forward-thinking environment where your efforts truly make a difference in healthcare delivery! What we're looking for in a Medical Office Receptionist To succeed as a Medical Office Receptionist at Minden Physician Practices, you will need a diverse skill set that prioritizes effective communication and organization. Strong interpersonal skills are essential; your ability to greet patients warmly and handle inquiries with empathy will foster a positive experience. Attention to detail is crucial for maintaining patient records and ensuring all paperwork is completed accurately. Effective time management skills will help you juggle multiple tasks, from scheduling appointments to managing phone calls, while maintaining a calm and professional demeanor. Problem-solving abilities will enable you to address patient concerns promptly and efficiently. Additionally, a proactive approach to teamwork will enhance your collaboration with healthcare providers and support staff, ensuring streamlined office operations. Embracing a customer-centric mindset and demonstrating integrity will resonate with our commitment to excellence in patient care. Connect with our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

The Insurance Verification Specialist plays a critical role in ensuring the financial stability of the federally qualified health center (FQHC) by verifying patient insurance information, ensuring the health center is designated as the primary care provider (PCP), assisting patients with changing their PCP when necessary, obtaining prior authorizations, and ensuring coverage details are accurate and up to date. This position supports the health center's mission to provide accessible, high-quality healthcare to underserved populations. Key Responsibilities: Insurance Verification Authorization & Refferals Pattient Assistance Documentation & Compliance Qualifications: Education: High school diploma or equivalent required; Associate's degree or relevant certification in healthcare administration, medical billing, or a related field preferred. Experience: Minimum of 2 years of experience in insurance verification, medical billing, or a similar role in a healthcare setting, preferably in an FQHC or community health center.

FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades. Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, do your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way Follow our customer engagement strategy Meet acceptable standards for attendance and punctuality Customer Service Representative Requirements: Customer service experience is a plus Must have a high school degree or equivalent Must be computer literate Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds Be open to taking on additional tasks during course of employment. Portray a positive company image Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m. Skills and Attributes: Excellent verbal communication skills Open-minded to learning and taking on new tasks and concepts Cooperative with co-workers and supervisors Typing skills Benefits: Paid Vacation Paid Personal Leave Medical/Dental Insurance 401(k) Paid Holidays Employee Assistance Program Supplemental Insurance Paid Death Benefit About FSNB: Serving over 75+ years Family owned and managed Serving Shreveport for 10+ years Opening a new call center in Shreveport Promotes from within the company Military and military family friendly

RESPONSIBILITES: Registration of all patients. Primary responsibility is the processing of the Emergency Room records. Ensures accuracy, integrity, and security of all databases. Conducts database searches, processes all requests for medical record retrieval from permanent storage area, filing new records and re-filing continuing records, processing all incoming reports needing filing in these records. JOB SETTING AND CONDITIONS: This position is an entry-level clerical position in the Medical Records/Patient Access Department. JOB DUTIES: 1. Receives and interviews all incoming patients. Verifies and records demographic information accurately; obtains appropriate signatures; copies front and back of insurance cards and valid driver's license or I.D. 2. Verifies Worker's Compensation patients by contacting the place of employment. 3. Verifies Medicaid patients by using the Medifax system. 4. Maintains file area in permanent and incomplete emergency room records. 5. Receives and processes all requests for health records from file area. 6. Processes all incoming reports needing filing in permanent and incomplete records. 7. Assembles emergency room and outpatient records in correct order. 8. Checks emergency room and outpatient records for physician and nursing deficiencies. 9. Assists physicians and nurses with record completion. 10. Consistently attaches Paper records of Protected Health Information (PHI) to the correct patient encounter type under the appropriate title and author for scanned document according to established policy. 11. Images are always checked for quality of resolution, positioning and legibility. 12. Demonstrates a consistent level of performance in recognizing and correcting images that is not acceptable or scanned to the designated document type. 13. Always destroys the PHI paper record by placing it in the designated locked shred box once it has been correctly scanned and verified. EDUCATION AND EXPERIENCE: 1. This worker must have a high school diploma or the equivalent. 2. This worker must possess basic clerical training, which includes computer skills, basic filing skills, and fundamental knowledge of office procedures. 3. This worker should have a basic knowledge of health record content and sequence. 4. This worker must possess relevant experience in clerical duties sufficient for individual development to the level of independent functioning with minimal direction. 5. A trainee is acceptable provided the individual meets the established work standards within 12 weeks of completion of the mandatory training program for this job. SKILLS: 1. Fluent in English, with special emphasis on alphabetization. 2. Able to process work, error free, within prescribed deadlines and time frames. 3. Able to process work, using both alphabetical and numerical filing systems. PHYSICAL AND MENTAL DEMANDS: 1. Able to concentrate and maintain accuracy in spite of frequent interruptions. 2. Able to be courteous, tactful, and cooperative throughout the working day. 3. Ability to maintain confidentiality with regard to all phases of work. 4. Moderate physical effort: lift/carry up to 30 pounds occasionally during the workday. 5. Occasional bending, stooping, kneeling, crouching and reaching.

Careers at SUSLA The Front Desk Coordinator plays a crucial role in creating a positive experience for patients, visitors, and students within a dental school clinic by providing excellent customer service and maintaining an organized environment. This position is essential for smooth clinic operations and supporting both patient care and the educational setting. PRIMARY RESPONSIBILITIES * Patient Interaction: Greet individuals, manage check-in and check-out, and ensure accurate patient information is collected and updated. * Scheduling and Appointment Management: Schedule, confirm, and manage appointments for patients, optimizing the schedules of faculty and students. * Communication: Handle phone calls and inquiries, provide information about services, insurance, and billing, and relay messages. * Patient Records and Information Management: Maintain accurate patient records in compliance with HIPAA, including inputting new information and updating existing records. Organize both paper and electronic files. * Billing and Insurance: Verify insurance, explain benefits, process claims, and manage patient payments. Reconcile daily cash reports. * Office Administration and Support: Maintain the reception area, manage supplies, handle mail, assist faculty and students, and coordinate with clinic staff to ensure smooth patient flow. * Patient Referrals: Manage and organize referrals to specialists. * Policy and Procedure Compliance: Adhere to established policies and procedures, including those for infection control, safety, and patient privacy (HIPAA). * Collaboration and Teamwork: Work effectively with all clinic staff to provide a seamless patient experience. MINIMUM QUALIFICATIONS * Education: High School Diploma or GED. * Experience: At least one year of experience as an administrative assistant or equivalent. * Communication Skills: Excellent verbal and written communication skills with the ability to listen and explain information clearly. * Customer Service Skills: Strong customer service skills focusing on patient interaction, building rapport, handling inquiries, and resolving concerns with empathy and patience. * Technical Skills: Proficiency with dental practice management software and Microsoft Office Suite, accurate typing skills, and experience with office equipment. * Organizational Skills: Strong attention to detail and organizational skills to manage appointments, records, tasks, and inventory, while balancing multiple priorities in a fast-paced environment. * Professionalism: Maintain a professional appearance and demeanor, remaining calm under pressure. * Knowledge: Working knowledge of dental procedures, terminology, insurance policies, and billing practices (Medicaid/insurance billing preferred). PREFERRED QUALIFICATIONS * Associate Degree from an accredited college or university * Two or more years as an as an administrative assistant or equivalent TYPE: Full-time APPLICATION DEADLINE: Review of applications begins January 5, 2026 and continues until position is filled. The application can be filled out online at SUSLA's Application for Employment Please attach cover letter, resume, transcript(s), and three references to application. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Application Portal Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background check and reference verification is required. Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry. Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices. In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment. As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination. In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.

Job Description Are you ready to make a difference in the healthcare community? Join Minden Medical Center as a Full-Time Medical Office Receptionist in Minden, LA! This onsite position offers you the chance to be at the heart of patient care, where your empathetic nature and problem-solving skills will shine. Engage directly with patients and healthcare professionals in a dynamic, high-performance environment that is both energetic and forward-thinking. Your role will be pivotal in creating a welcoming atmosphere, while you play a vital part in ensuring that operations run smoothly and efficiently. Experience personal and professional growth as you contribute to our commitment to excellence and innovation. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Apply now and become an essential part of our mission to provide exceptional customer-centric care in a collaborative and professional setting! What's your day like? As a new Medical Office Receptionist at Minden Physician Practices, your day-to-day responsibilities will be vital to our operation. You can expect to greet patients warmly, manage appointment schedules, and handle incoming calls with professionalism and empathy. Your strong organizational skills will come into play as you maintain patient records and ensure that all necessary paperwork is completed accurately. On a typical day, you will collaborate closely with healthcare providers and support staff to coordinate patient care and facilitate smooth office operations. You will also be responsible for addressing patient inquiries and providing knowledgeable information about our services. Your work schedule will be Monday through Friday, allowing you to enjoy a consistent routine while contributing to our high-performance culture. Prepare to embrace a forward-thinking environment where your contributions will make a meaningful impact! Requirements for this Medical Office Receptionist Minden Physician Practices job To thrive as a Medical Office Receptionist at Minden Physician Practices, you'll need a combination of essential skills that align with our core values. Exceptional communication skills are vital, as you'll interact with patients, healthcare providers, and team members daily. Your empathetic approach will help create a comforting environment for patients seeking care. Strong organizational abilities are necessary to efficiently manage appointments and maintain accurate patient records. A customer-centric mindset will enable you to address inquiries and resolve issues promptly, ensuring a positive experience for everyone who walks through our doors. Moreover, problem-solving skills will empower you to navigate challenges that arise in a fast-paced healthcare setting. Being able to adapt quickly to change and exhibit attention to detail will further enhance your effectiveness in this role. With high energy and professionalism, you'll contribute to our commitment to excellence and safety in patient care. Make your move We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen! Job Posted by ApplicantPro