Patient access representative jobs in Sparks, NV - 155 jobs

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S. At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off SUMMARY: Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: Download PSP orders into NDS system after review and correction of ROE Edit List. When necessary, manually enter orders into NDS or PSP system. Reviews and corrects Order File Status Report. Transfers order file for routing. Notify customers or sales reps. of customer item "outs". Ensures COAs, and Spec Sheets are provided to Customers as necessary. Daily invoicing of credit memos. Credit and Collections Answers telephone and direct calls to appropriate person. Research customer, Sales Rep and BAKEMARK Affiliate inquiries. Back up to Will-Call and other positions as directed by Supervisor. Provide Sales Representative vacation relief. Files documents as directed. Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input. Treat all customers both externally and internal with dignity and respect. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Other duties will be assigned as needed to meet company goals and objectives. BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.

US:NV:Carson City Patient Registration Full Time Variable Shift About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations. Summary Responsible for the accuracy and integrity of the patient registration/demographic information obtained during each patient encounter. Responsible for collection of copays/deductibles as identified. Ensures the completion of all documents required at point of patient access. The population served by this position consists of all age groups. Qualifications Required: * Minimum of one (1) year of direct customer service experience * Strong verbal and written communication and interpersonal skills. Preferred: * High school diploma or equivalent. * Working knowledge of medical terminology and formal training in related areas Top 5 Reasons to Live in Carson City, Nevada * Live, work and play in one of the most beautiful regions in the world * Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing * Just next door is Beautiful Lake Tahoe * We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno. * Family friendly atmosphere with affordable housing & excellent school system Our Benefits * No State Income Tax * Medical, Dental, Vision, FSA, Telehealth * Paid Time Off, Mental Health, and Volunteer Days * 100% Vested 401K & Roth with Company Contribution * Tuition Reimbursement * Referral Bonuses * On Site Education & Certification Programs * Base Wage Increases for Relevant Advanced Degrees * Free Calm App Subscription

The Patient Access Representative is the first face and voice for Northern Nevada HOPES. Patient Access Representatives are important members of the Integrated Healthcare Model at Northern Nevada HOPES and provides excellent communication about patient needs and services to medical and supportive services team members; providing excellent communication and attention to detail. The Patient Access Representative works in partnership with patients to schedule appointments, provide reminders, identify and ensure eligibility for services, and displays a desire and passion for changing the lives of vulnerable patients. The Patient Access Representative serves on a fluid team that provides direct patients services and is assigned to tasks as needed to ensure an outstanding patient experience. Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES! At HOPES, we're more than just a healthcare provider - we're a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community. Purpose-Driven Work Be part of a team that's transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada. People-First Culture At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do. Career Growth & Development We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education. Exceptional Benefits 100% employer-paid health insurance Life insurance options 3 weeks of PTO in your first year 12 paid holidays annually Paid Parental Leave (after 12 months) 24/7 Employee Assistance Program Click HERE to view a full list of benefits

Under the direction of the Clinic Manager this position is responsible for performing all registration, scheduling, order entry and reception functions as well as ensuring that the facility is operating efficiently and at highest volume. This position requires being knowledgeable about all treatments and services including but not limited to cosmetic medical services, medical acupuncture, BHRT, executive physicals while also maintaining efficiency and volume for the Medical Group. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial and statistical information from a variety of sources ie patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc. This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry as well as maintaining appropriate referral information for acupuncture, plastic surgery and dermatology patients, collecting all monies due on procedures performed in office at time of service while informing patient of payment expectation and any pre-procedure protocol prior to appointment. This position coordinates appointments and provides support services for medical staff and health professionals and is actively involved in orientation of new team and/or medical staff members. This position completes the appropriate admissions forms and obtains consents for treatments and procedures being rendered. This position adheres to regulatory, third party and facility policies while making the admission process expeditious and non-imposing. Nature and Scope The incumbent uses professionalism and diplomacy when interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews. The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks. The incumbent is responsible to assist the manager in daily duties which include but are not limited to coordinating PAR work schedules, maximizing provider productivity, tracking daily revenue, processing daily batch/deposits, resolving billing inquiries, ordering supplies, performing inventory audits, facilitating direct mail projects, coordinating weekly events and participating in external marketing events (health fairs, expos, medical groups, etc) when needed. The incumbent is familiar with medical concepts, practices and procedures as well as aesthetic concepts, practices, services, treatments and procedures. Using this knowledge, the incumbent facilitates business development and marketing as directed by supervisor or manager and performs retail sales in a consultative environment. Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: * Obtaining and accurately entering demographic, clinical, financial information into the computer system. * Explaining and obtaining signatures on admission, clinical and financial forms * Collecting accident information * Identifying all insurance payer sources * Identifying payer order sequences * Verifying insurance eligibility * Obtaining insurance notification * Charge order entry processing * Determining estimated cost for services being rendered * Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. * Documenting all information collected timely and in accordance with department requirements. Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state or county assistance agencies. This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a manager are matters involving non-routine problems that may develop negatively towards Renown Health. This position has the authority to deal with immediate client/patient issues when appropriate. All incidents must be reported to the manager for final resolution. Other Skills and Responsibilities Include: 1. Adopts a philosophy consistent with the Renown Health Standard of Conducts and models these standards. 2. Ability to be diplomatic and effectively communicate during stressful situations. 3. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary. This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. 4. Working knowledge of health care insurance. The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. 5. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by JCAHO and HIPPAA. 6. Knowledge of governmental programs billing requirements. 7. Ability to identify the patient's financial obligation i.e. deductible, co-payment, co-insurance, etc and follow standard operating procedures regarding point of service collections. 8. Skills to perform order entry. 9. Above average computer application skills. 10. Ability to follow verbal and written instructions. 11. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. 12. Ability to be flexible, adapt and respond positively to changing circumstances. 13. Promote positive environment for all clients, patients and staff members. 14. Ability to multi task with constant interruption. 15. Strong telephone skills displaying the ability to listen, respond, and facilitate. This position may qualify for additional compensation package. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Experience: Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction. Experience in retail sales preferred. Cosmetology certification or two (2) years equivalent experience in the aesthetics field or related area preferred. License(s): None. Certification(s): Cosmetology certification preferred. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. *PLEASE NOTE: For this role, candidates are required to be bilingual in Spanish and English* Job Duties Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Minimum Requirements High school diploma or GED equivalent 6 months+ of medical experience in an administrative physician office setting Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities Basic telephone and computer skills Tact and skill in patient management Excellent communication and organizational skills Basic understanding of medical office procedures Ability to effectively interact with doctors, patients and co-workers Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration) Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Eligible for shift differential pay when working evening, night, or weekend shifts. Bargaining Unit: EA Rate of Pay: Patient Access Rep I - $25.78/HR + DOE Patient Access Rep II - $28.46/HR + DOE Under the general supervision of the Patient Access Director, this position performs imperative duties including but not limited to appointment scheduling, registration, insurance verification, telephone coverage, patient collections, registration follow up, and customer service. Acts a trainer and/or subject matter expert for team. Hours and Place of Work Required to be available for standby. Scheduled to work in Truckee and IVCH facilities as needed. Essential Duties and Responsibilities Registers patients by verifying identity and interviewing patient or representative in a pleasant, professional, and timely manner according to department practices. Ensures all necessary demographic and financial data is obtained and accurately entered into the electronic health record (EHR). Scans all necessary insurance information, including insurance cards, personal identification, driver's license, physician order, etc. into EHR. Validates existing data related to prior registrations by asking patient to repeat all data and updating appropriately in the EHR. Identifies appropriate payor sources and verifies eligibility according to department procedure for all patients. Checks to ensure authorization has been obtained prior to services being rendered. If authorization is not in place, follows Financial Clearance policy. Creates and discusses Intent to Proceed with a Non-Authorized Service forms as needed. Scans all appropriate documentation into the EHR. Refers all private pay and underinsured patients to the Financial Counselors or Eligibility Advocate. Initiates patient financial conversations with respect and privacy. Creates estimates for services and delivers to patient. Collects estimated amount due per TFH Financial Clearance Policy. Documents all estimates, conversations, and collections in EMR. Understands and can explain hospital payment options to patients. Holds sufficient understanding of insurance protocols for orders, authorizations, referrals, co-payments, deductibles, allowed amounts, etc. Maintains and updates knowledge regarding all types of insurance and healthcare coverage, utilizing reference materials provided, when necessary. Understands and follows all regulatory requirements including but not limited to: Emergency Medical Treatment and Labor Act (EMTALA), Health Insurance Portability and Accountability (HIPAA), and Red Flag Rules. Performs alternate provider workflow for not on staff providers including, NPI check and OIG Exclusion List checks. Documents all information in EHR. Informs patients of and obtains signatures timely for all registration forms including but not limited to: Conditions of Admission, Guide to Billing and Financial Assistance, Patient Rights and Responsibilities, Notice of Privacy Practices, Acknowledgment of Patient Information on Advance Directives, Important Message from Medicare, and California Observation Notice. Possesses knowledge of and can explain all forms, required registration information, and procedures as needed. Creates armbands, labels and other documentation as necessary. Places armbands on patients following appropriate policy and procedure. Obtains worker's compensation accident information when applicable. Calls patient employer to verify employment. Obtains all insurance information from employer timely. Contacts insurance company to gather claim information. Enters all information into EHR. Performs cashier functions for all patients who present cash, check or credit card as payment for services. Requests, processes, and deposits all payments per department cash handling policy to promote stewardship of District resources. Completes Medicare Secondary Payor Questionnaire and documents responses in EHR. Uses EMR to check local coverage determinations for Medicare patients as needed. Generates and produces Advanced Beneficiary Notices (ABN's). Delivers to patients and documents in EMR. Assists patients with filling out medical records release forms. Verifies patient identity and documents on forms. Sends all Release of Information (ROI) forms to Health Information Management (HIM). Schedules patients for walk-in services. Assists in scheduling patients at check out. Utilizes patient schedules to prepare for patient appointments when possible including but not limited to: missing registration items, patient estimates, forms, schedules, and notes. Promptly answers phone calls at work station and directs to appropriate area as necessary. Acts as District operator coverage outside of business hours or as needed. Displays exceptional customer service with patients, visitors, and peers at all times by addressing and treating all with respect and understanding. Attends and engages in department meetings, projects, teams, trainings, and committees. Utilizes interpreter service to communicate with patients when needed. Performs quality checks, reports, audits, note-taking, and other clerical tasks for department when requested. Keeps all applicable certifications active. Provides proof of certifications when requested. Ensures current certification are on file in Human Resources. Works EMR work queues during each shift. Follows up on all items including: pre-registration and pre-admission missing registration items, emergency room visit missing registration items, appointment missing registration items, admission missing registration items, discharged patient missing registration items, returned mail, claim edits, stop bills, and discharged-not-billed checks. Checks email several times during shift and responds appropriately. Completes all job functions with discretion ensuring patient privacy. Stores patient's valuables and documents appropriately. Responds to emergency calls and pages emergency announcements in accordance with emergency response policies. Performs hospital front desk duties. Receives visitors, obtains name and nature of business, and provides information and direction. Works shift and area as assigned on schedule. Is cross trained in different coverage areas of Patient Access when requested. Enters safety, feedback, and disruptive event reports as needed. Displays critical thinking at all times. Actively looks for solutions and shares ideas for improvement with team. Maintains proactive and positive communication with management team, peers, and patients at all times. Exhibits professionalism in appearance, speech and conduct following department dress policy at all times while on shift. Acts as leader of assigned inter-department committee or team. Is responsible for deliverables in moving team forward. Works on special projects as assigned. Acts as subject matter expert on assigned quality checks, reports, and audits for department. Acts as mentor and operational trainer to new team members in conjunction with Registration Coordinators. Trains, validates, and competency checks new team members. Communicates progress of trainee to Supervisors and Registration Coordinators. Attends and actively participates in training of operational trainers. Stays current on all training methods and tasks. Participates in continuing education of operational trainers. Demonstrates System Values in performance and behavior. Complies with System policies and procedures. Other duties as may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities No supervisory responsibilities. Education and Experience High school diploma or general education degree (GED) required; Associate's or Bachelor's degree in healthcare administration, business administration or related field desired. One to two years patient registration experience preferred or equivalent combination of education and experience. Licenses, Certifications Required: CHAA Certified Healthcare Access Associate (Required for Patient Access Representative II) Required: CPR certification within six months of employment or for employees hired prior to 5/17/2019 by 12/1/2019. Preferred: None Other Experience/Qualifications Customer Service experience preferred.

* Actual offered hourly wage will depend on experience of the applicant* Responsible for registration of patients to include patient interviews, obtaining and entering accurate demographic and insurance information, insurance verification, explanation of hospital policies, obtaining consents, and collection of any point of service or outstanding payments. Handles routine patient inquiries and problems. Is a detail oriented individual who can work in a high paced environment and has exceptional customer service skills. Qualifications Education: ● High school diploma or GED preferred Experience: ● Minimum of one year customer service experience. Knowledge/Skills/Abilities: ● Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful, high paced environment and can take the appropriate action. ● Strong computer and typing skills. ● Reading and writing skills, organizing and filing, professional phone etiquette, and strong customer service skills. ● Must have advanced knowledge of phone, computer, fax and copy machine skills. ● In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred. ● Demonstrates organizational and communication/customer service skills. Certifications/Licensure: ● N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. ● The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. ● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. ● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. ● The employee must occasionally lift and/or move up to 25 pounds. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. ● Occasional travel to various health system locations. Essential Functions 1. Provide consistently exceptional care at all times. 2. Demonstrate excellent customer services skills. 3. Answer phones, routes callers, takes messages, provides routine information to callers, and returns calls promptly. 4. Exercise judgment as to the urgency and nature of calls and ensures that all messages are relayed to the appropriate staff promptly. 5. Communicate problems as they arise through proper channels. 6. Perform assigned clerical duties in an accurate and timely manner such as faxing, photocopying, typing, computer data entry and retrieval. 7. Effectively gathers and enters all patient demographics for accurate registration and pre-registration. 8. Timely correction of registration errors in AhiQa. 9. Verify coverages through appropriate insurance applications. 10. Verify medical necessity of Medicare patients using current online software. 11. Effectively explains cost estimates, insurance benefits, and advanced beneficiary notices to patients. 12. Screen Self-Pay and underinsured patients to determine their financial needs, referring patient to appropriate department for government assistance or Financial Assistance program. 13. Collect copays, point of service payments, any outstanding payments, and effectively posts all payments in cash drawer. 14. Collection and processing of patient valuables. 15. Transcribe all faxed orders into Epic and works with doctors offices on order corrections. 16. Coordinate multiple appointments in order to offer consecutively scheduled services. 17. Effectively corrects all errors in assigned work ques. 18. Check in surgery and GI patients 19. Complete pre-registration functions as appropriate. 20. Assist other departments with registration issues as needed. 21. Proficient in the use of the all hospital associated software used to complete tasks. 22. Responds to the needs of the department by performing other duties, as necessary.

at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Temporary Registration Coordinator - Ensure Accurate Order Intake & Seamless Relocation Starts Are you detail-oriented, service-driven, and comfortable working in fast-paced logistics environments? Join The Pasha Group as a Temporary Registration Coordinator, where you'll play a key role in accurately registering household goods relocation orders and initiating transportation and logistics processes that set each move up for success. At Pasha, strong customer experiences begin with precision and responsiveness. In this temporary role, you'll collaborate with customers, carriers, and internal teams to ensure orders are entered correctly, timelines are met, and information flows smoothly across systems. Register, Coordinate & Support Relocation Operations Support smooth household goods moves through disciplined data entry, proactive communication, and consistent follow-through. * Order Registration: Accurately enter new orders and shipment details into tracking systems within required timeframes and in accordance with contract standards and customer requirements. * Shipment Tracking: Trace shipments with steamship lines, trucking vendors, railroads, and other suppliers; update shipment status across multiple systems. * Customer Communication: Answer inbound customer calls and respond promptly to written communications; escalate issues as needed to ensure timely resolution and customer satisfaction. * Data Accuracy & Records: Maintain complete, accurate records in proprietary databases; review for errors, research exceptions, and respond to escalated service requests. * KPI & Service Performance: Support departmental KPIs and customer satisfaction metrics through consistent execution and attention to detail. * Administrative Support: Perform routine office tasks including typing, scanning and separating documents in the Document Management System, mail distribution, phone messaging, and daily log and schedule updates. * Continuous Improvement: Provide input to leadership on departmental initiatives and process improvement opportunities. Be a Reliable Point of Contact for Customers & Teams Collaborate effectively with internal and external partners to keep orders moving and information accurate. * Team Collaboration: Work closely with operations, vendors, and internal stakeholders to ensure timely and accurate order processing. * Confidentiality & Professionalism: Handle sensitive customer and shipment information with discretion and care. What You Bring * High school diploma or equivalent required; Associate degree or related coursework preferred * 2+ years of experience in import/export or related logistics roles required; domestic and/or international transportation experience preferred * Basic proficiency in Microsoft Excel, Word, and Outlook * Ten-key by touch and typing speed of 40 WPM * Strong communication skills, customer service mindset, and high attention to detail Your Strengths You're dependable, organized, and customer-focused. * Detail-oriented with strong data entry accuracy * Calm, professional communicator * Team player who can also work independently * Service-minded problem solver * Values-driven contributor who models The Pasha Way: Excellence, Honesty & Integrity, Innovation, and Teamwork Why You'll Love Working at The Pasha Group This temporary role offers hands-on experience supporting critical relocation services within a respected logistics organization. You'll work in a collaborative, values-driven environment while making an immediate impact. Competitive hourly pay, strong team support, and meaningful operational exposure included. Ready to Jump In and Make an Impact? Apply today to join The Pasha Group as a Temporary Registration Coordinator and help ensure every household goods move gets off to the right start. Screening Requirements Background Checks Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role: RENO, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 3: Starting rate $18.00; up to $20.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories

This position is accountable to perform clerical duties, act as a unit receptionist, coordinate unite/patient activities with other departments via proper use of the computer and telephone, maintains an orderly and efficient station relating to Patient Admitting Department and/or ER Department. Performs and coordinates a variety of functions relating to registration, admitting, and discharging. Duties to include, but not limited to, greeting all patients and visitors according to CVH customer service standards, collecting pertinent demographic and billing information in accordance with all state and federal regulations. POSITION REQUIREMENTS: Minimum Education High School Diploma or equivalent. Minimum Work Experience Required: Basic computer skills. Professional customer service skills. Good organizational and multi-tasking skills. Minimum Work Experience Preferred: Medical terminology and/or medical experience. Basic arithmetic skills. Basic office equipment knowledge. Previous unit clerk experience. Ability to read and communicate in English, bilingual abilities. POSITION ESSENTIAL FUNCTIONS: Billing Information Gathers all pertinent demographic and billing information in a timely manner according to all state and federal regulations. Possess the knowledge of current policies and procedures. Ability to communicate all pertinent questions and answers related to the registration process. Documentation Maintains up-to-date and accurate documentation to ensure the integration of information for use by the healthcare team to ensure quality care. Facilitates the proper documentation of the patient care system from pre-admission through discharge. Scans all documents in a timely manner, as per medical records protocols. Assists, as needed, with order entry for Emergency Room patients. Computer Skills Maintains computer skills needed for registering, verifying and authorizing patient accounts. Understands all registration processes and maintains current skills. Maintains accurate computer records, and accounting cash handling procedures. Reviews the department's record keeping system and recommends changes and/or updates as needed. Cash Reconciliation Maintains accurate receipt book and cash drawer, according to Cash Reconciliation policies; accepts. Demonstrates good arithmetic skills. Understands and follows accounting procedures. Request co-pays and payments when applicable. Communication Answers and directs phone calls in a professional manner in regards to transferring of calls, taking messages, or follow up and returning calls. Demonstrates professional phone etiquette. Uses good organizational and multi-tasking skills. Demonstrates professional phone etiquette. Uses good organizational and multi-tasking skills. Daily communication with personnel from all departments for the purpose of scheduling diagnostic tests and treatments, ordering diets, and requisitioning medical supplies as needed. Must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatments without conflict. Daily communication with physicians, nurses, visitors, and patients. Daily external communication with outside resources such as pharmacies, outpatient, clinics, physician offices, home health organizations to arrange follow-up care, medication delivery, and tests. CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!!

Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule *This role requires availability & travel for the following days: Mondays: 8:30AM to 1PM in South Meadows Wednesdays: 8:30AM to 1PM in South Meadows Thursdays: 8:30AM to 6PM in Carson City Fridays: 8:30AM to 1PM in South Meadows Compensation and Benefits Starting pay: $17.00 - $17.10 Per Hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Job Description Reno Orthopedic Center wants you to join the team as a Patient Billing Representative! We are seeking an enthusiastic and dedicated team member to communicate with patients and insurance companies on claim status for billing or payment at our main location - 555 N. Arlington Ave. Please Note: This is an onsite position not remote. Who are we? At Reno Orthopedic Center (ROC), every action is driven by our employee expectations: · We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve. · We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up. · Here, you're encouraged to own your success - we support your growth, celebrate your contributions, and empower you to take initiative. · Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development. · We value kindnessas a core strength - it's how we treat our patients, our colleagues, and our community. · Most importantly, we encourage every team member to be an advocate - for patients, for progress, and for doing what's right. If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC. What sets us apart? Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand - and every team member's voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We've been the trusted name in musculoskeletal health across Northern Nevada for over 60 years - and we're still growing! What would you do in this role? The role involves communicating with patients and insurance companies to gather status updates, appeal claims, resolve outstanding patient balances, and obtain information related to billing or payment. The position requires using an electronic medical records system to identify tasks and appeals that need attention. Additionally, you will handle inbound phone calls in the call center, assisting patients and addressing any billing issues assigned to you. A Day in the Life · Communicate with patients and insurance companies to obtain status updates, appeal claims, resolve outstanding patient balances and obtain information regarding billing or payment; · Use an electronic medical records system to determine the tasks/appeals needing review; · Answer phone calls that come into the call center to assist patients and resolve billing issues as assigned. Requirements Certifications/Education High School Diploma/GED; Experience One year of experience performing customer service duties; Communicating effectively and professionally with various levels of employees, outside entities and customers; Deescalating tense or sensitive conversations with customers/clients/etc.; Reviewing work and checking for errors to ensure accuracy. Benefits At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued. Why chose ROC? Full time benefits include: Medical, dental, vision insurance Discounted orthopedic care at ROC Paid time off and holiday pay Extended sick leave 401(k) plan contributions with no match required EAP, disability and life insurance Health and fitness program Employee events Coffee shop onsite (main location) Come build your career with a team that's committed to innovation, community, and compassion in orthopedic care. Whether you're a seasoned specialist or just starting your journey, you'll find purpose, impact, and growth at Reno Orthopedic Center. “ROC doesn't just talk about values - they live them. Every day here feels like a chance to do meaningful work with people who truly care." - Mandy Metcalf, ROC Team Member

Job Description Company Name: WC Health Job Title: Front Desk Company Introduction: In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health. As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve. Our wrap-around services include medical, housing, pharmacy, transportation, case management and mental health services. Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team. To learn more about our company, please visit our website at ************************** Objective: WC Health is seeking a responsible and professional Front Desk Clerk to add to their team. Essential Functions: Manage the front desk. Answer phones. Assist visitors upon arrival. Heavy filing and data entry. Knowledge, Skills and Abilities: Knowledge of Excel, Word and Google products Excellent communication skills Able to travel between 2 clinic locations Computer savvy Energetic, upbeat and positive attitude Position Type: Full-time Education and Experience: High school diploma or GED equivalent required 1+ years experience in front office setting is required Additional Qualifications: Able to pass a criminal background and drug test Solid past employment history and verifiable references Must be able to pass a drug and background check. Job Posted by ApplicantPro

US:NV:Carson City Patient Registration Part Time Variable Shift About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations. Summary Responsible for the accuracy and integrity of the patient registration/demographic information obtained during each patient encounter. Responsible for collection of copays/deductibles as identified. Ensures the completion of all documents required at point of patient access. The population served by this position consists of all age groups. Qualifications Required: * Minimum of one (1) year of direct customer service experience * Strong verbal and written communication and interpersonal skills. Preferred: * High school diploma or equivalent. * Working knowledge of medical terminology and formal training in related areas Top 5 Reasons to Live in Carson City, Nevada * Live, work and play in one of the most beautiful regions in the world * Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing * Just next door is Beautiful Lake Tahoe * We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno. * Family friendly atmosphere with affordable housing & excellent school system Our Benefits * No State Income Tax * Medical, Dental, Vision, FSA, Telehealth * Paid Time Off, Mental Health, and Volunteer Days * 100% Vested 401K & Roth with Company Contribution * Tuition Reimbursement * Referral Bonuses * On Site Education & Certification Programs * Base Wage Increases for Relevant Advanced Degrees * Free Calm App Subscription

This position's primary role includes performing duties outlined in the Patient Access Representative job description and supporting the work of Patient Access Departments. Among other duties, this individual provides department education, performs registration audits, and creates / maintains standard work as designated by Patient Access Leaders. This role is also responsible for coordinating representatives' efforts to resolve complex accounts and ensuring representatives' interactions with patients are consistent and compassionate during the registration. The Patient Access Representative Senior may also be asked to lead projects, review productivity, and join committees as needed. This position may float to various admitting sites within the health system. The Patient Access Representative Senior helps to monitor all registration and collection activities for the hospital and its affiliates and serves as a day-to-day resource for representatives, often working in coverage. Nature and Scope This position is responsible to conduct a comprehensive registration with minimal assistance, in person or by phone. This includes identifying all potential payer sources, including federal, state and county assistance programs, which will ensure reimbursement for the services being rendered. Whenever possible, such screening will be done prior to admission. The incumbent is responsible to ensure this process is expeditious, non-imposing and insurance authorizations completed meeting payer requirements. This position is accountable for timely coordination and accurate relay of information pertaining to patient admissions and insurance authorizations and potential denials by payers. This position takes initiative to overcome roadblocks and prioritize workload, ensuring that accounts are financially secured and analyzed to ensure that all delays are identified and communicated to the appropriate personnel. The incumbent must use diplomacy in communicating effectively to patients, guardians, family members, physicians and co-workers. In addition, the incumbent is responsible to coordinate with the interdisciplinary teams to ensure a seamless registration process. The incumbent will be looked to as a primary resource for patient de-escalation and service recovery. The responsibilities of the Patient Access Representative Senior include but is not limited to the following: * Performing technical aspects of work (80%) within team area of responsibility while prioritizing time (20%) to allow for: * Developing team members through group, as well as one-on-one, training and in-services. * Facilitating, implementing, monitoring, and appropriately reacting to quality assurance mechanisms. (JACHO) * Monitoring and developing workflows to improve Patient Experience. * Developing and revising procedures relevant to the assigned area, coordinated with other Patient Access teams. * Conducting registration audits and sharing results with representatives and department leadership; works with representatives to improve performance as necessary. * Working with Patient Access Leadership to resolve operational issues. * Communicating and tracking of progress towards meaningful goals. * Ensuring patient financial liabilities are being properly estimated and provided to the patient. Produces education for Patient Access personnel to improve on financial collection techniques. * Participating in and/or assisting with quality management processes. * Working with Patient Access Leadership on department projects. * Acting as a resource for day-to-day operational questions. * Serving as customer service resource for walk-in patients in hospital lobby/patient registration area. * Maintaining a thorough understanding of federal and state regulations, payer requirements, and third-party financial assistance programs. * Having sufficient understanding of insurance protocols for referrals, co-payments, deductibles, allowances, etc., and analyzing information received to determine patients' out-of-pocket liabilities. * Training and performing on-boarding of newly hired employees. The position is required to meet goals and productivity standards set by management. This includes performing quality assurance controls to ensure the final product produces a clean claim and meeting collection goals. This position also performs other duties as assigned by their direct and indirect supervisor / manager / director. This position is expected to show through their actions the highest level of professionalism in accordance with Renown's values of Integrity, Collaboration, Caring, and Excellence. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. Experience: Requires the incumbent, at a minimum, to have been a Patient Access Representative for at least 12 months or, lead experience in lieu of Patient Access experience. Experience in acute hospital, surgical center, or outpatient center preferred. Completion of level 1 from the Retention and Development Program, "LEVL UP" preferred. License(s): None Certification(s): Renown Health Patient Access "LEVL UP" program completed within the first year of hire. Active CHAA Certification preferred. Computer / Typing: Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Thorough knowledge and proficiency with MS Excel and MS Word. Experience with EPIC system preferred. Typing skills of 35-45 words per minute.

Job Description Admitting Clerk - Per Diem* This position is accountable to perform clerical duties, act as a unit receptionist, coordinate unite/patient activities with other departments via proper use of the computer and telephone, maintains an orderly and efficient station relating to Patient Admitting Department and/or ER Department. Performs and coordinates a variety of functions relating to registration, admitting, and discharging. Duties to include, but not limited to, greeting all patients and visitors according to CVH customer service standards, collecting pertinent demographic and billing information in accordance with all state and federal regulations. POSITION REQUIREMENTS: Minimum Education High School Diploma or equivalent. Minimum Work Experience Required: Basic computer skills. Professional customer service skills. Good organizational and multi-tasking skills. Minimum Work Experience Preferred: Medical terminology and/or medical experience. Basic arithmetic skills. Basic office equipment knowledge. Previous unit clerk experience. Ability to read and communicate in English, bilingual abilities. POSITION ESSENTIAL FUNCTIONS: Billing Information Gathers all pertinent demographic and billing information in a timely manner according to all state and federal regulations. Possess the knowledge of current policies and procedures. Ability to communicate all pertinent questions and answers related to the registration process. Documentation Maintains up-to-date and accurate documentation to ensure the integration of information for use by the healthcare team to ensure quality care. Facilitates the proper documentation of the patient care system from pre-admission through discharge. Scans all documents in a timely manner, as per medical records protocols. Assists, as needed, with order entry for Emergency Room patients. Computer Skills Maintains computer skills needed for registering, verifying and authorizing patient accounts. Understands all registration processes and maintains current skills. Maintains accurate computer records, and accounting cash handling procedures. Reviews the department's record keeping system and recommends changes and/or updates as needed. Cash Reconciliation Maintains accurate receipt book and cash drawer, according to Cash Reconciliation policies; accepts. Demonstrates good arithmetic skills. Understands and follows accounting procedures. Request co-pays and payments when applicable. Communication Answers and directs phone calls in a professional manner in regards to transferring of calls, taking messages, or follow up and returning calls. Demonstrates professional phone etiquette. Uses good organizational and multi-tasking skills. Demonstrates professional phone etiquette. Uses good organizational and multi-tasking skills. Daily communication with personnel from all departments for the purpose of scheduling diagnostic tests and treatments, ordering diets, and requisitioning medical supplies as needed. Must be familiar with standard operating procedures in ancillary departments to schedule diagnostic tests and treatments without conflict. Daily communication with physicians, nurses, visitors, and patients. Daily external communication with outside resources such as pharmacies, outpatient, clinics, physician offices, home health organizations to arrange follow-up care, medication delivery, and tests. CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!!

Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Schedule * This role requires availability & travel for the following days: Mondays: 8:30AM to 1PM in South Meadows Wednesdays: 8:30AM to 1PM in South Meadows Thursdays: 8:30AM to 6PM in Carson City Fridays: 8:30AM to 1PM in South Meadows Compensation and Benefits * Starting pay: $17.00 - $17.10 Per Hour + Bonus * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

US:NV:Carson City Patient Registration Full Time About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations. Summary Responsible for the accuracy and integrity of the patient registration/demographic information obtained during each patient encounter. Responsible for collection of copays/deductibles as identified. Ensures the completion of all documents required at point of patient access. The population served by this position consists of all age groups. Qualifications Required: * Minimum of one (1) year of direct customer service experience * Strong verbal and written communication and interpersonal skills. Preferred: * High school diploma or equivalent. * Working knowledge of medical terminology and formal training in related areas Top 5 Reasons to Live in Carson City, Nevada * Live, work and play in one of the most beautiful regions in the world * Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing * Just next door is Beautiful Lake Tahoe * We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno. * Family friendly atmosphere with affordable housing & excellent school system Our Benefits * No State Income Tax * Medical, Dental, Vision, FSA, Telehealth * Paid Time Off, Mental Health, and Volunteer Days * 100% Vested 401K & Roth with Company Contribution * Tuition Reimbursement * Referral Bonuses * On Site Education & Certification Programs * Base Wage Increases for Relevant Advanced Degrees * Free Calm App Subscription

This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc. This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry. Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews. Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: * Obtaining and accurately entering demographic, clinical, financial information into the computer system. * Explaining and obtaining signatures on admission, clinical and financial forms * Collecting accident information * Identifying all insurance payer sources * Identifying payer order sequence * Verifying insurance eligibility * Obtaining insurance notification * Charge order entry processing * Determining estimated cost for services being rendered * Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. * Documenting all information collected timely and in accordance with department requirements. Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies. The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks. This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc. 1. Adopts a philosophy consistent with the Renown Health Values and models them. 2. Ability to be diplomatic and effectively communicate during stressful situations. 3. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary. This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. 4. Working knowledge of health care insurance. The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. 5. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by The Joint Commission and HIPAA. 6. Knowledge of governmental programs billing requirements. 7. Ability to identify the patient's financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections. 8. Skills to perform order entry. 9. Above average computer application skills. 10. Ability to follow verbal and written instructions. 11. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. 12. Ability to be flexible and adapt to different Admitting department locations. This includes the ability to prioritize/multitask in a fast pace environment. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School Diploma or GED preferred. Experience: Requires six months of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction. One year preferred. Experience with Windows Operating systems, SMS InVision, Internet and SMS IMS Document Imaging is also preferred. License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

To effectively provide billing and collection resources to the organization. To ensure the appropriate billing and collection of all claims the management of accounts receivable and all other aspects of the organization revenue cycle. POSITION REQUIREMENTS: Minimum Education: High School Diploma or equivalent. Work Experience Required: Must be proficient with Microsoft Office Suite, PowerPoint, Excel, and Word, and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Minimum Work Experience Preferred: Knowledge of EPIC EHR is desirable. Knowledge of CMS 1500/UB billing preferred. Knowledge of the physician practice and hospital revenue cycle preferred. Knowledge of multiple insurance billing requirements preferred. 1-2 years of billing experience in NV Medicaid, Commercial and Managed Care billing preferred. Billing and Collection experience preferred. Knowledge of UB04 Inpatient and Outpatient Medicaid Billing in a Hospital or Healthcare setting preferred. POSITION ESSENTIAL FUNCTIONS: Billing Works with team to ensure the accurate entry of charge data to include appropriate CPT and CD - 9/10 codes. Works with physicians and other staff to ensure all encounter forms are completed at time of service and coding is accurate and representative of the patient visit. Accurately sends out bills to third party payers (electronically and via paper) daily. Ensures all electronic claims have been received on a daily basis. Work assigned Work Queues to correct errors, ensuring accurate claims and reimbursement on first claim submission. Audit denials and payment variances to determine root cause and correction as required. Auditing payment variances ensuring appropriate reimbursement. Provide specific and in depth contract knowledge to ensure maximum reimbursement of healthcare claims. Resolve credit balances by reviewing payments, adjustments or transfers correcting the patient account to reflect an accurate account receivable balance. Work with leadership and other internal departments to improve processes, increase accuracy, create efficiencies and decrease denials to achieve the overall goals of the organization. Maintain a current knowledge of CPT/HCPCS, CD, DRG, HCFA forms, ability to manipulate and analyze 837 and all other HIPAA transaction sets. Collections Accurately track and follow up on all outstanding claims from the third party providers. Utilize telephone and computer methods to track the status of each claim. Maintain a portfolio of claims that are followed up each month. Review Explanation of Benefits on a regular basis to identify denial trends. Adequately prepare denial reports and train physicians and staff on how to prevent denials through accurate coding. Contact all patients regarding outstanding balances. Work with outsourced collection agencies. Communication Answers telephones, routes callers, takes messages and provides routine information to callers. Returns Phone calls in a timely manner. Relays messages to appropriate staff members. BENEFITS: If you are scheduled to work part-time at least 20 hours per week and full-time at least 32 hours per week, you are eligible for benefits on the first day of the month following 30 days of employment. NO STATE INCOME TAX Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account. Vanguard 401(k) with match. Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA). Employer Paid Basic Life and AD&D insurance. Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability). Earned Time Off, Sick Leave and Paid Holidays. Nevada 529 College Fund. Unum Employee Assistance Program. Employer paid Credit monitoring and Identity Theft Program through CyberScout. Tuition Reimbursement, Clinical Ladder* & HRSA Loan Repayment Program* (*for qualifying positions). Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+. Paid Volunteer Hours for staff to help in the community. and More... CARSON VALLEY HEALTH IS PROUD TO BE RECOGNIZED AS A FINALIST IN THE "BEST PLACES TO WORK" - NORTHERN NEVADA, 2021, 2022, 2024 & 2025! WE LOOK FORWARD TO WELCOMING YOU TO OUR TEAM!! Mon thru Fri; 8am to 4:30pm