Patient access representative jobs in Surprise, AZ - 941 jobs
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CUSTOMER SERVICE REPRESENTATIVE I
Ace Parking Management, Inc. 4.2
Patient access representative job in Phoenix, AZ
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find!
Accountability
Welcoming travelers to the airport/city with a smile and friendly greeting.
Answering traveler questions about the ground transportation network.
Directing travelers to the staging zone for their chosen mode of ground transportation.
Using handheld electronic devices to verbally communicate, log, and research ground transportation information.
Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Provide clear directions and information on all ground transportation options.
Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
Family
* Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
Greet customers with a friendly and helpful attitude, assisting them with ground transportation options.
Keep surrounding area clean and free of debris, including trash cans.
Offer exceptional service by going the extra mile to assist customers with their needs.
Offer assistance with parking and pick up directions as needed.
Profitability
Maximize profitability by providing exceptional customer service.
Perform cleaning and clearing debris from areas and walkways.
Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
Vacation/Sick pay
Holiday pay
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$31k-37k yearly est. 2d ago
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Customer Service Representative - FT
Avis Budget Group, Inc. 4.1
Patient access representative job in Phoenix, AZ
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing Customer Service Representative, Customer Service, Representative, Retail, Automotive, Rental
$24k-30k yearly est. 2d ago
Customer Service Representative
Brady Corporation 4.7
Patient access representative job in Phoenix, AZ
The Customer Service Representative plays a key role in engaging with external customers and collaborating with our internal sales team to deliver exceptional customer experiences. This position requires a proactive approach to addressing customer ne Customer Service Representative, Customer Service, Representative, Customer Experience, Technical Support, Manufacturing, Retail
$31k-39k yearly est. 2d ago
Customer Service Representative
Arcadia Cold Storage & Logistics
Patient access representative job in El Mirage, AZ
At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives - establishing The New Age of cold chain.
We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.
Position Overview and Purpose
This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner.
Essential Functions and Basic Duties
Develop and maintain customer relationships in a professional manner
Process hold/release of inventory
Review receipts/outbounds for accuracy
Invoice and verify accounts accurately and in a timely manner
Generate customer reports per customer request as needed
Verify inventory and notify customers of potential shortages
Ensuring electronic transactions are not failing
Coordinate with Operations on special customer requests, expediting when necessary.
Serve as first point of contact to resolve customer issues.
Maintain and file documentation in an organized and comprehensive way.
Perform other duties and special projects as needed.
Qualifications
High school diploma or GED required
Excellent verbal and written communication skills.
Excellent organizational skills, including ability to multi-task and prioritize workload.
Proficient computer skills, including Microsoft Office Suite.
Strong sense of urgency and ability to meet deadlines.
High level of attention to detail.
Willingness to carry out procedures as directed.
Understand and follow verbal instruction, written instruction, and company policies
Comfortable working independently or as a team.
Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-37k yearly est. 2d ago
Commercial Lines CSR
Insurance Recruiter Services
Patient access representative job in Phoenix, AZ
$40,000 per year to $55,000 per year
is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote
The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal.
This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built.
Core Duties and Responsibilities:
Client Service & Support
Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts
Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions
Respond to client inquiries in a timely, professional manner
Build strong, long-term relationships with clients through consistent, high-quality service
Policy & Account Management
Process endorsements, renewals, audits, cancellations, and policy changes
Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs)
Review policies, confirms endorsements, and binders for accuracy
Maintain complete and accurate documentation in the agency management system
Renewals & Marketing Support
Assist with renewal preparation, including gathering underwriting information and documentation
Support account managers and producers with marketing submissions and proposals
Track follow-ups, suspense items, and carrier responses
Carrier & Internal Coordination
Communicate with insurance carriers to obtain policy information, endorsements, and documentation
Collaborate with producers, account managers, and internal teams to ensure seamless service delivery
Escalate issues when appropriate to maintain client satisfaction
What You'll Be Supporting
General Liability
Business Owners Policies (BOPs)
Commercial Auto
Workers' Compensation
Professional Liability (E&O)
Property & Umbrella Coverage
(Experience with small business package policies is a plus)
Qualifications & Skills
Required:
Active Property & Casualty insurance license
2+ years of experience in commercial insurance service or account management
Strong understanding of commercial insurance coverages and terminology
Excellent organizational, communication, and customer service skills
Ability to manage multiple priorities and meet deadlines
Proficiency with agency management systems (AMS360 experience preferred)
Preferred:
Experience within the independent agency model
Familiarity with certificates, endorsements, and renewal workflows
Why Join Us?
Collaborative, people-first culture
Opportunity to work with experienced professionals in a growing agency
Competitive compensation and benefits
Career development and ongoing training opportunities
Who You Are
You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most.
Essential Physical Requirements
Must be able to work from a sitting position for extended periods of time.
Must be willing and able to work in front of a computer monitor for extended periods of time.
Must be able to work on a standard computer keyboard for extended periods of time.
Must be able to work in a cubical environment during the workday with limited or no distraction.
Employee Benefits Include:
Medical Plan
Dental Plan
Vision Plan
401k
Live Health Online
Life Insurance
Disability
Supplemental Benefits
No waiting period to use accrued PTO
Training
Employee Assistance Program
National Discounts & much more!
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
$40k-55k yearly 2d ago
Customer Service Representative - State Farm Agent Team Member
Brenda Espinoza-State Farm Agent
Patient access representative job in Glendale, AZ
Benefits:
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Brenda Espinoza - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Spanish required
$28k-37k yearly est. 2d ago
Patient Service Representative
Iannarino Fullen Group
Patient access representative job in Phoenix, AZ
We are seeking a dedicated and professional Patient Service Representative to join our specialized practice located in North Phoenix.
Our company provides comprehensive diagnostic and treatment services for patients experiencing complex conditions, including Temporomandibular Joint (TMJ) Disorders, Facial Pain, Migraine and Headache Disorders, Neuropathic Pain, and Obstructive Sleep Apnea (CPAP alternatives).
The ideal candidate will play a key role in creating a welcoming patient experience while supporting the administrative and clinical operations of the practice.
Responsibilities:
Greet and assist patients professionally at check-in and check-out
Answer and manage incoming phone calls, emails, and electronic messages promptly and courteously
Schedule, confirm, and reschedule patient appointments using AdvancedMD
Perform insurance verification and eligibility checks based on VOB
Explain financials to patients for recommended treatment, and set up payment plans as needed
Collect copays, process payments, and handle transactions accurately/securely
Support basic medical billing tasks, including posting payments and addressing billing inquiries
Maintain accurate and detailed patient records in the electronic medical record (EMR) system
Scan/upload documentation to patient charts throughout the day
Communicate clearly with clinical staff to ensure smooth patient flow and resolve scheduling or patient concerns
Provide patients with accurate information regarding services, policies, and procedures
Uphold HIPAA compliance, office policies, and professionalism at all times
Assist with records requests and other administrative duties as required
Knowledge and Skills:
Previous experience in a medical front desk or healthcare office setting
Hands-on experience using AdvancedMD software
Experience with insurance verification, explaining insurance coverage, medical billing, and patient scheduling
Strong customer service skills with the ability to handle sensitive situations professionally
Excellent verbal and written communication
Strong organizational and multitasking abilities in a fast-paced environment
Proficiency with EMR software and other office productivity tools such as Word, Excel, email and instant messaging
Experience with payment processing
A commitment to providing high-quality patient care and administrative support
Required Qualifications:
Medical Scheduling: 3 Years Experience
Medical Front Desk: 3 Years Experience
$28k-34k yearly est. 1d ago
Representative Customer Service (General Calls)
Assa Abloy 4.2
Patient access representative job in Phoenix, AZ
Assist customers in requests for information; perform customer service support functions and resolve customer complaints, concerns and issues; perform a variety of duties in a multi-task work environment.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential function satisfactorily:
Ensure phone coverage for set business hours. Communicate with customers to answer their inquiries and solve all issues that may arise.
Process incoming inquiries in Customer Care.
Process RMA's/CCF's.
Process information in appropriate computer programs as required. This includes but is not limited to CRC Dash (and related programs), JD Edwards, and Microsoft Office programs.
Work with other departments as needed to ensure that we meet our customer needs.
Operate within and help to improve work procedures for Customer Service using lean manufacturing principles
Strive to develop and maintain a high standard of product knowledge, sharing that knowledge with Sales Reps, Customers, Team members and other Employees.
Conform with the organizations ISO 9001 & 14001 requirements
Other duties or projects as assigned.
Individuals who need reasonable accommodations to enable them to perform these essential functions should discuss their needs with Human Resources. EMS will provide reasonable accommodations to such individuals unless doing so would impose an undue hardship on EMS or the individual is a direct threat.
Supervisory Responsibilities
There are no supervisory responsibilities with this position.
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
Education and/or Experience:
* High school diploma or general education degree (GED) with some college or technical training in mechanics or electronics; two to five years experience in a customer service related position, preferably in a manufacturing environment; or equivalent combination of education and experience.
Computer Skills
* Proficiency in word processing, spreadsheets, email, and order processing software.
* Possess a working knowledge of inventory, manufacturing and database software.
Language Ability
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English.
Write routine reports and correspondence in English.
Speak effectively before groups of customers or employees of organization.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Phoenix, AZ, US, 85044
Customer Service & Contact Center Operations
No Travel Required
Associate
06-Feb-2026
Nearest Major Market: Phoenix
$30k-39k yearly est. 2d ago
Customer Service Representative
Dexian
Patient access representative job in Phoenix, AZ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Bilingual Patient Eligibility Specialists work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Bilingual Eligibility Specialists conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of the benefits application process. Bilingual Patient Eligibility Specialists partner with team members and clients to ensure that patients' and client's needs are met.
Schedule will be Sunday- Thursday, 8:00 am - 4:30 pm
Location:
Banner - University Medical Center Phoenix
11111 E McDowell Rd, Phoenix, AZ 85006
Learn more about this position by watching a short interview with a current Centauri associate: *******************************************
Role Responsibilities:
Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
Interview patients; conduct analysis of potential reimbursement, and determine eligibility
Introduce services, sets expectations for process and communication to ensure patient understanding
Partner with patients to ensure patient understanding of process and assist with any questions during the application process
Obtain and manage all needed forms from patients, and follow up throughout process
Identify any additional patient needs and direct them to appropriate agencies for assistance
Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
Provide strong client service and collaboration with the team
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
2+ years customer service experience
Must be fluent in Spanish (speak, read, write)
Must be able to work onsite at hospital facility
Must be able to work schedule required
Outstanding communication skills and desire to provide excellent customer service
A strong concept of patient advocacy and the desire to help someone every day
A strong work ethic, ability to work independently while making a difference
Strong computer skills and the ability to multitask while working in a fast-paced environment
A positive outlook and eagerness to learn
Consistent punctuality and attendance
Healthcare experience, patient contact experience a strong plus
#indeed2
$25k-32k yearly est. 2d ago
Customer Service Representative
CCF Holdings LLC 4.4
Patient access representative job in Mesa, AZ
Your Opportunity
Customer Service Representative
Speedy Cash
Mesa, AZ
As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
What We Offer
Compensation
The hourly wage for the position is $17.25 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What You'll Do - Essential Duties and Responsibilities
Connect with customers to cultivate lasting relationships that drive repeat business.
Review, validate, and process customer transactions with accuracy.
Maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
Build new business by completing daily call campaigns.
Assist in customer account management and collections by accepting payments and managing customer appointments.
Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and stay current on product and process changes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.
Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
What We're Looking For - Qualifications and Skills
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Workplace Awards & Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$17.3 hourly 2d ago
Customer Service and Sales Representative
American Family Insurance Group 4.5
Patient access representative job in Phoenix, AZ
If you dont currently hold your Property & Casualty Producers License, American Family will assist you in obtaining your license after offer acceptance. We require working skills developed through formal training or work experience. We identify the Sales Representative, Customer Service, Customer Experience, Representative, Sales, Service, Retail, Manufacturing
$30k-35k yearly est. 1d ago
Front Office Coordinator
Arizona Grand Resort & Spa 4.2
Patient access representative job in Phoenix, AZ
The Front Office Coordinator is responsible for providing support and leadership to the Front Office Managers and the front desk. This includes providing friendly, efficient and hospitable service by assisting with guest challenges and meeting with meeting planners and staff. This position is also responsible for staff development.
Essential Functions:
• Professionally resolve guest challenges, documenting all challenges in writing using clear and concise English.
• Review house setup including VIP and VVIP arrivals, greeting guests at Front Desk when possible.
• Lead front office team daily pre shift meetings.
• Review groups and group files. Check white boards, small group books and log book for any pertinent information.
• Review labor daily and check staffing levels to decide when to add or remove staff after consulting with Front Desk Manager or Assistant Manager.
• Coach front desk staff on performance and appearance, counsel and praise as needed.
• Audit and manage the manager's bank as well as their own personal banks at the beginning and end of their shifts.
• Provide personal service by calling and welcoming all VIP arrivals.
• Complete Manager On Duty (MOD) Report and distribute to all managers.
• Attend pre-convention and staff meetings when necessary.
Qualifications:
Education: High School Diploma or equivalent required. College degree preferred.
Experience: Have at least 1 year of front office hospitality experience.
Certificates or Licenses: N/A
Knowledge, Skills, and Abilities:
• Ability to train and supervise with strong leadership skills.
• Ability to make quick and efficient decisions to benefit the team and guest.
• Ability to memorize and perform Grand Service Standards, AAA 4-1/2 diamond standards, and Mystery shopper standards.
• Ability to use a moderately complex computer system and troubleshoot software problems.
• Ability to utilize a calculator to prepare moderately complex mathematical calculations without error.
Personal Characteristics:
• Behaves ethically.
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
• Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).
The Arizona Grand Resort & Spa's leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.
$32k-42k yearly est. 2d ago
Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Patient access representative job in Scottsdale, AZ
Growing plastic surgery practice in Scottsdale, AZ is seeking a superstar Patient Sales Coordinator with a strong sales background.
The practice is owned by a Harvard-trained board-certified plastic and reconstructive surgeon who has performed thousands of cosmetic surgery procedures with impressive results and focuses on providing a concierge approach to their patients.
The winning candidate must:
Be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow.
Focus on driving sales and results, coupled with a fervent desire to implement and sustain organization and efficiency throughout the practice. This is NOT an administrative position - it is a sales position with some admin work.
Have a strong ability to build relationships as well as a desire to perform outreach with a positive attitude and friendly demeanor.
Be able to work in a beautiful office (this is not a remote position).
Responsibilities:
Sales - sell procedures, treatments and medical spa services ranging from several hundred dollars to over $30,000 to prospective patients through extensive phone conversations and live in-person consultations. 5 days per week will be focused on selling, through phone consultations, live & virtual consultations, email and phone follow-up and similar activities. 50-100+ outgoing and incoming email and phone efforts are commonplace in this role daily. Comfort with quoting and selling procedures and contacting literally hundreds of patients weekly is core to this role, as is intensive computer notation and follow-up.
Operations Assistance - assist in daily various duties to help the team including event planning and execution, creating and reviewing reports, preparing patients for surgery and completing appropriate steps, and more.
Additional Responsibilities:
Organization- Task orientation, prompt completion of assignments, and an innate desire to “get things done” is a must. Knowledge of medical software like PatientNow or NexTech is preferred but not required.
Positivity - we seek a bubbly, positive, sunny outlook from our winning candidate who will work well with others. High ethical standards, zero-drama, professionalism is a must in this role.
Whatever it takes attitude with a sales focus. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner.
Job Requirements:
Bachelor's degree
2-5+ years of sales and/or sales management experience is required (cosmetic medical, plastic surgery, direct sales, or similar is a bonus. The ideal candidate will be able to demonstrate prior results in a sales and service capacity - real data showing achievement is key vs. simply tenure in a particular job.
Must be confident and comfortable presenting prices ranging from several hundred dollars to over 30 thousand dollars, asking for the order and selling on the spot. A belief in and understanding of how to sell luxury items is a must.
Outstanding communication and presentation skills.
Belief in the power of cosmetic surgery, procedures and treatments to change the lives of appropriate candidates for the better.
Type accurately at no less than 40 wpm - 55wpm a must. Strong computer skills with the ability to learn proprietary software for the medical industry quickly is paramount.
Excellent follow-up and organizational skills - an addiction to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, no-drama attitude, and positive attitude a must. Working well with existing team members is important.
Willingness to utilize existing skills and talent, while simultaneously learning and executing the company's proven system.
Are you no-drama, task-oriented, self-competitive, and motivated to achieve personally and for your team? Then this may be a great position for you.
Pay Structure, Perks, and Benefits:
Annual pay based on results for year one is composed of base pay and bonuses. Income is uncapped, but typical first year income, which includes both base pay and bonuses can range from $80,000-$110,000+. With superb performance, additional income can be earned in year one. Ability to earn uncapped income in future years is possible, and typical.
Paid Vacation + Holidays
Positive work environment working directly, daily, with the doctor and staff.
Reasonable hours (M-F, 8-5pm)
Medical insurance
Opportunity to play an integral part in a growing business
Free and at cost treatments
$28k-41k yearly est. 2d ago
Customer Service Representative
Caliber Collision Repair Services 3.7
Patient access representative job in Tempe, AZ
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
$29k-37k yearly est. 1d ago
Customer Service Representative
Hire Score LLC
Patient access representative job in Scottsdale, AZ
Join a growing environmental services firm with offices across the U.S., known for hands-on leadership and supportive teams. As a Customer Service Representative, you'll serve as the voice and face of our client-building trust, resolving complex issues, and ensuring every customer feels heard and valued.
This role is ideal for someone who genuinely enjoys helping others, brings empathy and professionalism to every interaction, and values being part of a collaborative, service-driven team. The ideal candidate has a strong foundation in customer service, excels at problem-solving and conflict resolution, and is motivated to make a meaningful impact every day.
What You'll Do:
Deliver outstanding support through phone, email, and other channels-responding promptly, accurately, and with a positive attitude.
Understand and anticipate customer needs, providing thoughtful, effective solutions that ensure satisfaction and loyalty.
Handle escalated or complex issues with professionalism, empathy, and a focus on long-term resolution.
Build genuine relationships by engaging customers in open, helpful, and solution-oriented communication.
Process orders and maintain accurate records of customer interactions using CRM and ticketing systems.
Think creatively to develop innovative solutions and process improvements that elevate the customer experience.
Collaborate across departments to ensure smooth order fulfillment, issue resolution, and service consistency.
Proactively identify trends and recommend strategies to enhance retention and overall customer satisfaction.
Follow best practices and communication standards that reflect company values and service excellence.
Qualifications:
3+ years of customer service experience, preferably in a senior or escalation-handling capacity.
Expertise in CRM and support platforms (will work with Zendesk -ticketing system-Zendesk or other similar ticketing system preferred)
A calm, empathetic demeanor with the ability to de-escalate and resolve challenging situations.
Exceptional communication skills-clear, professional, and persuasive both verbally and in writing.
Strong analytical and problem-solving skills, with attention to detail and sound judgment.
Excellent organizational abilities, including multitasking and prioritizing under pressure.
A collaborative spirit, eager to support both customers and teammates
$28k-37k yearly est. 2d ago
Prior Authorization Specialist - 249351
Medix™ 4.5
Patient access representative job in Phoenix, AZ
Hiring an on-site Prior Authorization Specialist in Phoenix, AZ!
Schedule: M-F 8 - 4:30 PM MST
Pay Range: Between $19-$21/hr depending on experience & qualifications!
Day to day:
Contacts insurance plans to determine eligibility, obtains coverage, benefit information, and prior authorization for services
Processes requests for prior authorization from clinics and Patient Care Coordinators
Documents findings thoroughly and accurately
Makes changes to demographic information as necessary in order to produce a clean patient statement
Meets or exceeds productivity standards in the completion of daily assignments and accurate production
Maintains an error rate in accordance with departmental policy
Performs training with organizational staff on procedures for requesting, documenting and processing prior authorizations
Must Have Qualifications:
1+ years of prior authorizations experience
1+ years of insurance eligibility experience
High school diploma or GED
Benefits:
- In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week over your first four weeks on assignment. If you become eligible and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).
401(k) Retirement Plan (After 6+ months of service, during a 401K enrollment period)
Medical, dental and vision plans with The American Worker, as well as three Major Medical Plan options!
Prescription Programs
Short Term Disability Insurance
Term Life Insurance Plan
$19-21 hourly 4d ago
Scheduler
GD Barri & Associates, Inc.
Patient access representative job in Tonopah, AZ
We are seeking a Scheduler P-6 to join our project management team.
Scheduler with 2 or 5 years of experience.
We are looking for local candidates from Phoenix, AZ. Supporting power plant operations, specializing in Primavera P6 schedule development.
Duties
Develop detailed project schedules utilizing Primavera P-6 software, incorporating scope, timelines, resources, and dependencies.
Monitor project progress and update schedules regularly to reflect current status and forecast future milestones.
Experienced in building fully logic-driven, resource-loaded schedules that integrate work management, engineering, maintenance, and operations activities in compliance with nuclear regulatory requirements and site procedures.
Qualifications
Proven experience in project scheduling using Primavera P-6 software.
Strong understanding of project management principles, including scope development, resource allocation, and critical path method Is a plus.
Demonstrated ability to perform schedule updates, variance analysis, and performance reporting while supporting regulatory commitments, outage readiness reviews, and management decision-making through accurate schedule metrics and clear stakeholder communication.
G.D. Barri & Associates, Inc. is an Equal Opportunity Employer
$28k-49k yearly est. 2d ago
Customer Service Representative
Randstad USA 4.6
Patient access representative job in Scottsdale, AZ
As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers.
Key Responsibilities:
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities.
May perform other duties as assigned.
Education:
High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
License/Certification/Designation:
ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
Experience:
One year of experience in customer service, sales related occupations.
Knowledge, Skills and Ability:
Knowledge of various insurance products and the sales process.
Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences may take precedence.
$29k-36k yearly est. 4d ago
Service Scheduling Specialist
Mark-Taylor 4.4
Patient access representative job in Scottsdale, AZ
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so does our Integrated Operations Network (ION) team! Mark-Taylor is hiring a Service Scheduling Specialist to to work out of our Corporate Office.
The Service Scheduling Specialist is a member of the ION team and will work closely with on-site Service Managers, ADF, and vendors to provide scheduling, task management, and capital project support to our POD teams.
You're Excited About This Role Because You Will:
Act as the intermediary between the company and external vendors, serving as a liaison between MFS and Vendors.
Assign and schedule vendors and staff to the relevant Project Task.
Manage the scheduling of capital projects, allocate tasks, and oversee vendor relationships.
Prepare Bids in accordance with detailed instructions.
Communicate directly with vendors to address any needed adjustments to standards, pricing, and accountability.
Hold sites accountable to the Scheduler Dashboard by verifying that all Tasks are completed as scheduled or dates adjusted to accurately reflect the new workflow.
Monitor site staff availability and schedule to ensure appropriate scheduling, adjusting schedule dates as needed while maintaining workflow as defined in the SOPs.
Make completed units Ready in the PMS and complete the Make Ready Task on Projects.
Adhere to all policies as outlined in Blueprint.
We're Excited to Meet You! Ideally, You Will Bring:
Minimum of 2 years working as a maintenance scheduling coordinator (or similar) or 1 year in any onsite role in a multifamily setting.
Understanding of the specific processes and workflows related to Turns.
Ability to create bids in compliance with specific instructions.
Skill in organizing and reporting information that is accurate and complete
Proficiency in operating a computer and related software.
Willingness to cooperate, adapt to changing situations, and offer assistance when needed.
Detail-oriented and proactive with the ability to pick up on new concepts quickly.
Demonstrated ability to work autonomously and independently.
Why You ll Love Working at Mark-Taylor:
Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program with optional Gympass membership
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
$30k-35k yearly est. 12d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Surprise, AZ?
The average patient access representative in Surprise, AZ earns between $26,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Surprise, AZ