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Patient access representative jobs in The Hammocks, FL

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  • Patient Experience Representative

    Banyan Health Systems 3.7company rating

    Patient access representative job in Cutler Bay, FL

    Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it. We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect. If you share these beliefs and want to join us to make a difference, please take some time to read the post below. REESPONSIBILITIES: The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Essential Functions: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party. Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc. Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served. Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client. Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc. Education and/ or Experience: High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred. Ability to work on word processing/internet software is needed for this position. Bilingual : English / Spanish Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Vision insurance Work Location: In person
    $24k-29k yearly est. 4d ago
  • Customer Service Representative

    Dewey Insurance Agency, Inc.

    Patient access representative job in Cooper City, FL

    Licensed Insurance CSR/Agent (Homeowners-Focused) Full-Time | In-Office | Cooper City, Broward County, FL Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk. What You'll Tackle: - Fix policy hiccups, answer client questions, and work those remarkets like a champ - Client emails and phone calls - Be part of a team that actually enjoys showing up What You Bring: - Active 2-20, 20-44, or 4-40 ready to upgrade within a few months - 1+ year of insurance service - You're detailed, dependable, and drama-free What You'll Get: - $27/hour starting pay (negotiable) - Monthly retention bonuses for great client service - Additional in-office bonus for licensed full-time staff - $110/week for health + $10/week cell phone reimbursement - $10/week toward AFLAC of your choice - 401(k) available - 11 paid holidays, growing PTO, and actual lunch breaks - Weekly office snacks, lunches & bingo with cash prizes - Occasional work-from-home flexibility (like when life happens) Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!
    $27 hourly 3d ago
  • PHS Customer Service Representative

    BMI Companies 4.3company rating

    Patient access representative job in Miami, FL

    BMI Companies, part of BMI Financial Group, Inc has nearly five decades of experience providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community. About the Role: The PHS Customer Service Representative will be responsible for providing high-quality service and support to our life insurance policyholders. He/she will be handling inquiries, processing policy change service requests, resolving issues, and delivering accurate information efficiently and professionally. The PHS Customer Service Representative must be able to work in a high performance, customer-focused team environment, helping to maintain a positive customer experience while ensuring compliance with company standards and regulatory requirements. This is a 100% IN- OFFICE opportunity - Applying candidates MUST live in Miami, FL and be fluent in Spanish and English. Responsibilities: Respond to incoming emails, calls, and inquiries from policyholders, agents, and other stakeholders. Provide clear and accurate information regarding life plans, including billing, coverage details, and policy changes. Process policy service requests such as beneficiary updates, payment method changes, address changes, policy assignments, in-force illustrations, benefit payments, and other policy changes. Document all customer interactions and actions taken in the customer relationship management (CRM) system Assist with outbound calls or follow-ups as required. Provide limited customer service support to company local office affiliates. Assist with special projects as assigned. Contribute to team goals for service, accuracy, and customer satisfaction. Qualifications: Bilingual- Excellent written and verbal communication in Spanish and English a must. Associate or Bachelor's Business Degree Preferred Experience in customer service (minimum two years) preferably in the insurance or financial services sector. Previous customer service experience with LATAM customers a PLUS Knowledge of life insurance products and terminology. Customer focused mindset with empathy and patience. Ability to multi-task and manage time effectively. Attention to detail and high level of accuracy in data entry and documentation. Familiarity with CRM systems and Microsoft Office software Committed team player who actively supports colleagues and contributes to team goals.
    $26k-38k yearly est. 5d ago
  • Patient Care Coordinator

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Patient access representative job in Hollywood, FL

    The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Access Rep, Patient Access, Full Time, Day Shift, Rotating weekends Job ID 1594043

    Palmetto General Hospital 3.9company rating

    Patient access representative job in Hialeah, FL

    Patient Access Rep, Patient Access, Full Time, Day Shift, Rotating Weekends Responsible for effectively processing patient registrations by verifying, updating and collecting demographic and financial data for all applicable departments within the hospital. KEY RESPONSIBILITIES: Greet and direct patients and visitors to appropriate nursing units and departments. Obtain, verify and update all patient demographic and regulatory data, utilizing a variety of tools, software and websites. Educate patients on financial responsibility and potential solutions. Obtain signatures and distributes forms including: General Consent, Patient Rights, NoPP, IMM, COB, ABN, etc.) Responsible for knowledge and accurate use and execution of policies and procedures, supporting tools, software and websites. Responsible for knowledge and accurate use of CMS guidelines including: HIPAA, EMTALA, MSP, etc. Works effectively with fellow co-workers and all other hospital departments. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Commits to recognize and respect cultural diversity for all customers (internal and external). Meets performance standards established by leadership, including but not limited to registration quality, point of service collections, confidentiality and customer service. Performs other duties as assigned. REQUIRED KNOWLEDGE & SKILLS: Excellent customer service and communication skills Ability to discuss and collect patient financial responsibility Ability to work within various environments including: Emergency Dept, Central Reg, Bedside Reg, etc. Ability to work independently, prioritize and multi-task Medical terminology and/or insurance knowledge Bilingual; Spanish-speaking preferred. EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER: Education: High School Diploma or Equivalent Required Experience: 1-2 years of relevant experience preferred Must clear background and drug test required.
    $28k-31k yearly est. 60d+ ago
  • Patient Access -Phone Scheduling Representative

    Florida ENT Associates

    Patient access representative job in Hialeah, FL

    Job Description We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High school graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
    $24k-32k yearly est. 26d ago
  • Patient Access - Phone Scheduling Representative

    Elevate ENT Partners

    Patient access representative job in Hialeah, FL

    Job Description We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High school graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
    $24k-32k yearly est. 9d ago
  • Patient Representative Coordinator

    Sanitas 4.1company rating

    Patient access representative job in Miramar, FL

    Job Details Miramar, FL Full Time Up to 5% Clinical OperationsDescription “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Representative Coordinator serves patients and Medical Location staff by identifying the best method to schedule patients' flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcomes and greets patients/clients/visitors to the department in a helpful and friendly way; determines the purpose of visit and directs them to appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. When scheduling appointments, PRC screens patients for updated demographics, new patient visits or update registration and informs patients of adequate information that must be presented at time of visit. Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. Ability to work in a fast-paced environment. Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Assist with daily patient flow in areas as needed. Verifies patients by reading patient identification. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Communicates observations of a patient's status to nurse-in-charge. Responsible for ordering medical supplies according to the department's needs. Able to rotate weekends, holidays, shifts and center location according to company needs. Participates in meetings of staff and department meetings. Shares acquired knowledge and learning. Consistently reports for duty on time. Keeps patient's information private and limits conversation of a personal nature in patient's presence. Degree of teamwork and cooperation with personnel from other departments. Check medical records and follow up obtaining missing results prior to the patient's appointment. Perform other duties as assigned by the supervisor. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Graduate or equivalent. Required Experience 1+ years of experience in the medical field. Customer Service skills and training. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Basic Computer Skills. Ability to work in a fast-paced environment. Consistently reports for duty on time. Preferred Qualifications 3+ years of experience in customer service and the medical field preferred. Relevant or any other job-related vocational coursework preferred. Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X
    $25k-31k yearly est. 24d ago
  • TEMPORARY - Standardized Patient

    NSU

    Patient access representative job in Fort Lauderdale, FL

    We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: The Standardized Patient reports directly to the Simulation Lab Manager and or Medical Director. The Standardized Patient portrays characteristics of a real patient, simulating signs and symptoms thereby affording the student an opportunity to learn and to be evaluated on learned skills in a simulated clinical environment. Standardized Patients will undergo physical examinations by students as part of the medical students learning experience. Job Category: Non-Exempt Hiring Range: $25.00 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1) Be highly dependable and punctual 2) Demonstrate flexibility and reliability with scheduling and assignments 3) Follow written and verbal instruction 4) Provide constructive feedback to medical students and fellow SPs 5) Work in a professional manner when interacting with learners, faculty, supervisors and peers 6) Be comfortable having repeated physical examinations 7) Be willing to wear a hospital gown with only undergarments underneath, while on camera and/or observed live through an observation monitor 8) Simulate all aspects of scenarios, including history of current problem, behavior and physical findings, in a standardized, accurate, and reliable manner 9) Accurately and consistently complete checklists 10) Accept ongoing feedback from facilitators and incorporate into case simulation 11) Other duties as assigned. Job Requirements: Required Knowledge, Skills, & Abilities: 1) Must be flexible regarding scheduling and assignments 2) Must have the ability to understand and follow instructions 3) Must demonstrate the ability to be instructed by a Standardized Patient Manager and consistently simulate a case scenario in an accurate, reliable, and professional manner Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: Preferred Qualifications: Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
    $25 hourly 60d+ ago
  • A/R & Billing Representative

    Spanish Broadcasting System, Inc. 4.4company rating

    Patient access representative job in Miami, FL

    Spanish Broadcasting System seeks a motivated, dynamic and professional individual to join our team for the efficient maintenance and processing of Account Receivable and Billing transactions. The ideal candidate will be responsible for performing A/R - Billing tasks, focused on the pursuit of a timely payment performance through the application process. Other duties may be assigned to meet business needs. Essential Duties and Responsibilities A/R - Billing Accounts receivable and payment plan within company's goals and deadlines Process daily credit approval of sales orders in Wide Orbit System Assist customers, sales and finance with aging/collections-billing reports, invoices, and account statements Perform Aging analysis/remarks and prepare documentation for accounts reconciliation, billing adjustments and refunds Perform Credit Cards process & application in Wide Orbit System Process electronic deposits and maintain A/R electronic filing Perform cash/adjustments application in Wide Orbit system Assist with month closing on A/R and Billing tasks related Act as backup of the A/R-Billing Team member Essential duties and responsibilities are those most important or most frequently performed duties. Employees will be required to perform other job-related duties as required. Supervisory Responsibilities None Minimum Requirements Experience with Wide Orbit System (Media Software) Proficient in Microsoft Office - Excel Excellent oral and written communication skills, Bilingual (English/Spanish) Maintain quality customer service with a positive attitude Effective analytical skills and attention to detail to reconcile customer's accounts Efficient time management skills, able to prioritize Team Player, multitask, learn quickly to thrive in a fast-paced environment Excellent work ethics, able to maintain confidential information Experience/Training: 2-5 years of A/R and Billing experience, College or technical school or equivalent combination of education and experience. In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions to perform this job successfully. Physical Requirements Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs may be defined as sedentary when walking and standing are required only occasionally and all other sedentary criteria are met. SBS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Why work for SBS? Spanish Broadcasting Systems (SBS) offers a unique and exciting opportunity to be part of the leading Hispanic-focused media company in the industry. By joining our team, you will become an integral part of shaping and influencing the landscape of Spanish-language broadcasting. We take pride in our rich heritage and commitment to serving the vibrant Hispanic community with compelling content and innovative programming. At SBS, you will be surrounded by a diverse and talented group of professionals who share a passion for media, creativity, and cultural connectivity. We foster a collaborative and inclusive work environment where your ideas and contributions are valued and recognized. With access to state-of-the-art facilities and cutting-edge technologies, you will have the tools to bring your ideas to life and create impactful experiences for our audience. Additionally, SBS provides ample opportunities for personal and professional growth, with ongoing learning and development programs designed to enhance your skills and advance your career. If you are seeking a dynamic and rewarding career in the world of Spanish-language broadcasting, SBS is the place to be. Join us and be part of a team that is making a difference in the lives of millions of people every day.
    $33k-37k yearly est. Auto-Apply 3d ago
  • Insurance Verification Representative

    Gastromed, LLC

    Patient access representative job in Miami, FL

    The Insurance Verification Representative is responsible for confirming the patient's insurance coverage and verifying that proper insurance authorizations are processed prior to the patient appointments to ensure a smooth and efficient visit. QUALIFICATIONS/EDUCATION: High School Diploma or equivalent required. Bi-lingual English/Spanish preferred; must be able to read, write and speak English. 1-2 years of related experience in a medical setting preferred. Strong people skills. Data entry skills. Attention to detail. Strong organizational skills and ability to multi-task effectively. Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email. CERTIFICATIONS/LICENSES: N/A ABILITIES/SKILLS: Basic computer skills to be able to recognize and understand our EMR System. Excellent communication, Customer Service, and telephone skills. Strong organizational skills and ability to multi-task effectively. Must be able to work independently with minimal supervision in a fast-paced environment. Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations. Must be dependable and conduct him/herself in a professional manner. Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Must be able to follow policies and procedures. SUPERVISORY RESPONSIBILITIES: N/A ESSENTIAL DUTIES/ RESPONSIBILITIES: Responsible for obtaining patient referrals and/or authorizations days prior to the office visit and informing the patient of any deductible or co-pay responsibility. Properly registers or updates patients' insurance information in the EMR. Verifies that every patient's insurance is active and that we are a participating provider. Reviews patient deductibles and/or co-pays and updates the patient record. Obtains referrals and/or authorization through the insurance portal or by calling the insurance company. Assist patients with inquiries or concerns and ensure patients' expectations are met. Works closely with the front desk to ensure clean billing. Follows up on callbacks before the end of the day. Completes tasks or actions assigned to him/her in a timely manner. Ability to answer phones, and schedule/reschedule appointments as needed. Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures. Perform any other duties as assigned by management. We offer Competitive salaries, Benefits: Health Insurance is covered 100% by the employer. Dental Insurance Vision Insurance Life Insurance Paid time off 401k 401K matching
    $29k-33k yearly est. Auto-Apply 37d ago
  • Insurance Verification / Billing Representative

    Healthcare Support Staffing

    Patient access representative job in Doral, FL

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Insurance Verification / Billing Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: Conduct inbound and/or outbound calls to patients, doctors' offices, and insurance companies as necessary or required to complete tasks. Respond to telephone inquiries (inbound calls): ascertain patient needs; respond appropriately & with urgency to patient requests, questions, complaints & concerns. Ensure the existence & accuracy of patients' Medicare, private, supplemental and/or secondary insurance. Qualify patients' orders & insurance eligibility based on Physicians' Orders. Ensure that new patients receive all required forms, documents, and disclosure statements. Patient Export: Export patient information into database. Complete patient file maintenance. Enter initial supply orders into database. Contact insurance companies to obtain claim status. Handle denials & appeals for private insurance and some Medicare patients. Bill orders corresponding to a denial or change to the patient's account. Ensure accurate changes / data entry of patient records, including service issues. Update patient files for known changes to patient records. Ascertain that all updated changes are accurately entered in the appropriate application/system. Minimum Education/Licensures/Qualifications: 2-3 years' experience with insurance verification, referrals and strong customer service experience Experience billing and/or processing insurance claims. High tolerance for repetitive tasks. Able to work weekend hours (Sat 9am-2pm), on a rotating schedule. High school Diploma Must have strong communication skills Skills & Requirements: Familiarity with standard concepts, practices, and procedures related to the pharmaceutical/medical environment, specifically in regards to urology/catheters and related equipment/supplies. Call Center experience, and/or related telephone-skills experience in an insurance company, medical or doctor's office. Willing & able to provide superior customer service. Basic computer knowledge. Detail-oriented, with strong data entry skills. High tolerance for repetitive tasks. Strong, professional communication skills, both written & verbal. Proper phone etiquette. Hours for this Position: Monday - Friday (9:00 AM- 5:00 PM) + intermittent Saturdays hours (9:00 AM- 2:00 PM) Advantages of this Opportunity: Competitive salary, $13-$14.50 per hr. (Depending on relevant experience) Growth potential Fun and positive work environment Interested in being considered? If you are interested in applying to this position, please click on the apply now Additional Information
    $13-14.5 hourly 1d ago
  • Registrar -Palm Glades Preparatory Academy

    Palm Glades Preparatory Academy

    Patient access representative job in Miami, FL

    Job Description Qualifications: High School Diploma or GED 2-3 years related experience required Essential Duties and Responsibilities: Attends all District DPC meetings sharing information with administrative staff as needed Responsible for maintaining District/State data base Informs Principal of bulletins that appear on the District/State database Input all information required for each panel in DISTRICT/STATE DATABASE in a timely and accurate manner Processes changes to database only via change forms signed by Principal Processes changes of address in District/State database and emergency cards Maintains immunization updates for existing students Maintains accurate records for room use and class loads Maintains student records according to District guidelines Monitors and maintains all cumulative records including sign-out procedures and discard of irrelevant items according to district guidelines. Sends files to schools as appropriate for withdrawn students, in a timely manner. Files new cumulative files as they are delivered. Reads and distributes inter-school and district mail appropriately. Responsible for maintaining student enrollment Facilitates student withdrawals and maintains withdrawal information Supervises the transmittal of transcripts and other official documents related to students Supervises registration of students Maintaining updated student immunization records Facilitating annual lottery process Maintains waiting list Processes notification letters Maintains transportation records and provides copy to Facilities Coordinator Prepares an annual report of withdrawals and transfers, indicating the reason for each student's departure Maintains in-house database of students Works closely with Guidance Counselor insuring student schedules are accurate Responsible for mailing of Report Cards and other mass mailings directed to assigned class Performs such other tasks and assumes such other responsibilities as the Director/Principal may from time to time assign.
    $26k-37k yearly est. 8d ago
  • Receptionist Medical Clerk

    Care Resource 3.8company rating

    Patient access representative job in Miami Beach, FL

    The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES Route client/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely manner. Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls). Responsible for follow-ups with no show/cancellation appointments. Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR) Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate). Ensure photo ID and insurance cards are scanned for all patients. Ensure that all consent forms are signed and scanned into electronic health records. Check patients out at the end of their appointment and provide follow-up appointment details. Provide a Clinical Visit Summary to all patients. Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit. Print and provide information for referrals issued by providers. Ensure patient documentation is completed and recorded in the agency database. Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity. Respond to correspondence and tasks in a timely manner via patient portal. Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required. Ensure external 3 rd party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR. Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area. Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully Fiscal Duties: Collect co-payments, deductibles, and balances at time of check-in. Assist supervisor in following up on denials and/or pending claims with 3rd party payors. Address and problem-solve patient billing issues when presented. Quality Assurance/Compliance: Ensure online training is current as required. Ensure that medical operations fully comply with agency and HIPAA requirements. Participate in agency developmental activities as required. Other duties as assigned. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting. Other Participates in health center developmental activities as requested. Other duties as assigned.
    $24k-30k yearly est. 50d ago
  • COORDINATOR - VENDOR REGISTRATION

    Crm In Davie, Florida

    Patient access representative job in Davie, FL

    Under the supervision of the Director of Contract Administration, the employee will be responsible for the coordination and processing of vendor registration applications for Hard Rock International, Seminole Hard Rock Support Services, and Seminole Gaming and any other entity / property assigned by the Head of Purchasing or the Director of Contract Administration. Employee will also have direct contact with suppliers/vendors during the review process of such vendor registration applications. Responsibilities Must adhere to the Seminole Gaming, Hard Rock International, and Seminole Hard Rock Support Services policies, processes and procedures as defined by the appropriate jurisdiction. Maintain vendor registration master list. Complete timely processing of vendor registration applications / requests, renewals and updates, ACH Authorization Forms and annual vendor fee payments. Maintain vendors in good standing status by ensuring that all required documents are up-to-date. Maintain a Certificate of Insurance active log. Manage multiple outlook inboxes in unison with other team members. Coordinate information flow between Gaming Compliance, vendors, accounting, and associates. Coordinator is responsible for deactivating terminated employees. Must be able to manage multiple tasks while adhering to strict reporting deadlines. Maintains current knowledge of and adheres to contract procedures, guidelines and standards. Promotes positive employee relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility. Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida policies and procedures. Other duties as assigned. Areas of Vendor Registration Coordinator: Process new and renewal vendor registration applications / requests and assuring accuracy, including but not limited to annual invoicing, vendor information updates Communication with management Vendor registration visibility and awareness Document management and tracking Property/administration level document compliance Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee must have organizational and time management skills, and able to prioritize daily work. Employee must also be detail-oriented. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to deliver a service level which creates an atmosphere that provides a professional and positive experience to our suppliers / vendors and team members. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must project a professional appearance. Ability to read and understand all applicable policies and procedures. Must be able to complete standard forms and reports. Education and/or Experience: High school diploma or equivalent GED. Vendor-related experience or an equivalent combination of education and/or work experience a plus. Computer systems required, and working knowledge in Microsoft Excel and Word programs. Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must be able to communicate effectively in English with guests and associate, specific to position duties and responsibilities, including the interpretation of technical manuals and legal documents, as well as coaching/counseling of employees. Level of proficiency and the ability to operate computer and software programs. Must have working knowledge of Microsoft Word and Excel computer programs. Knowledge in the use of the Infinium program and Cobblestone a plus. Must possess ability to direct and manage team members. Work Environment: Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). #IndeedSHRSS #IndeedHRI #LI-Onsite #LI-Hybrid #LI-Remote #ZipCorporate We can recommend jobs specifically for you! Click here to get started.
    $28k-45k yearly est. Auto-Apply 60d+ ago
  • Insurance Verification Specialist

    Quest Health Solutions 4.0company rating

    Patient access representative job in Coral Springs, FL

    Overview of the role The Insurance Verification Specialist (IVS) is responsible for verifying insurance coverage and obtaining necessary authorizations for patients requiring Continuous Glucose Monitoring (CGM) equipment. This role involves high-volume communication with insurance companies, patients, and healthcare providers to ensure seamless processing and approval of insurance claims. Essential Duties and Responsibilities Insurance Verification o Verify patient insurance coverage and benefits for CGM equipment. o Obtain pre-authorizations and pre-certifications as required by insurance providers. Documentation o Ensure all required documentation is complete and accurate for insurance claims submission. o Maintain detailed records of insurance verification and authorization processes. Communication o Make 30+ outgoing calls per day to insurance companies, patients, and healthcare providers. o Provide patients with updates regarding their insurance status and required documentation. Administrative Duties o Perform advanced administrative tasks including data entry and documentation follow-up. o Supply regular productivity reports to management. Collaboration o Partner with team members to support related accounts and streamline verification processes. o Work with e-prescribe and CRM platforms such as Brightree and Salesforce. Other duties as assigned. Requirements What'll You'll Bring Ideal candidate has a basic knowledge of CGM equipment and DME (Durable Medical Equipment) sales processing. medical terminology, an energetic, optimistic demeanor, and a “can do/will do” attitude! · Excellent verbal and written communication skills. · Professional telephone etiquette and the ability to build relationships with patients and providers. · Urgency, professionalism, and empathy in dealing with patients and busy medical professionals. · Proficient in Microsoft Office and data entry. · Experience with CRM platforms (Brightree, Salesforce) preferred. · Attention to detail and accuracy in documentation. · Ability to work independently with little supervision. · High school diploma or medical vocational/technical school graduate equivalent. · Previous experience in medical office settings or DME sales processing preferred. · Experience in high-volume call activity and medical documentation chasing. Why Quest Health Solutions, LLC We recognize our people drive everything we accomplish, and as such, we are dedicated to investing in our employees by fostering a culture of continuous learning, growth, and excellence. Our team works hard, and we recognize the importance of taking care of ourselves. We offer a comprehensive suite of benefit offerings to support the health, well-being, and financial health of our employees and their families. Our robust benefits package underscores our commitment to our people, our most important asset. Quest Health Solutions seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Benefits · Medical, Dental, and Vision Insurance · Life Insurance coverage · Paid time off and Holiday Pay · 401K with company match option · Growth opportunities
    $26k-30k yearly est. 60d+ ago
  • Patient Care Representative

    Us Eye

    Patient access representative job in University Park, FL

    About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in Sarasota, FL * Days and hours are Monday-Friday, some Saturday mornings * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
    $24k-32k yearly est. 25d ago
  • Patient Service Coordinator - PRN

    Blue Cloud Pediatric Surgery Centers

    Patient access representative job in Oakland Park, FL

    NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK - PRN ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-39k yearly est. 23d ago
  • Patient Representative Coordinator

    Sanitas 4.1company rating

    Patient access representative job in Miami, FL

    Job Details Miami, FL Full Time Up to 5% OperationsDescription “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Representative Coordinator serves patients and Medical Location staff by identifying the best method to schedule patients' flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcomes and greets patients/clients/visitors to the department in a helpful and friendly way; determines the purpose of visit and directs them to appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. When scheduling appointments, PRC screens patients for updated demographics, new patient visits or update registration and informs patients of adequate information that must be presented at time of visit. Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. Ability to work in a fast-paced environment. Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Assist with daily patient flow in areas as needed. Verifies patients by reading patient identification. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Communicates observations of a patient's status to nurse-in-charge. Responsible for ordering medical supplies according to the department's needs. Able to rotate weekends, holidays, shifts and center location according to company needs. Participates in meetings of staff and department meetings. Shares acquired knowledge and learning. Consistently reports for duty on time. Keeps patient's information private and limits conversation of a personal nature in patient's presence. Degree of teamwork and cooperation with personnel from other departments. Check medical records and follow up obtaining missing results prior to the patient's appointment. Perform other duties as assigned by the supervisor. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Graduate or equivalent. Required Experience 1+ years of experience in the medical field. Customer Service skills and training. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Basic Computer Skills. Ability to work in a fast-paced environment. Consistently reports for duty on time. Preferred Qualifications 3+ years of experience in customer service and the medical field preferred. Relevant or any other job-related vocational coursework preferred. INDCorp Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X
    $25k-31k yearly est. 8d ago
  • Receptionist Medical Clerk

    Care Resource 3.8company rating

    Patient access representative job in Fort Lauderdale, FL

    The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES Route client/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely manner. Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls). Responsible for follow-ups with no show/cancellation appointments. Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR) Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate). Ensure photo ID and insurance cards are scanned for all patients. Ensure that all consent forms are signed and scanned into electronic health records. Check patients out at the end of their appointment and provide follow-up appointment details. Provide a Clinical Visit Summary to all patients. Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit. Print and provide information for referrals issued by providers. Ensure patient documentation is completed and recorded in the agency database. Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity. Respond to correspondence and tasks in a timely manner via patient portal. Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required. Ensure external 3 rd party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR. Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area. Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully Fiscal Duties: Collect co-payments, deductibles, and balances at time of check-in. Assist supervisor in following up on denials and/or pending claims with 3rd party payors. Address and problem-solve patient billing issues when presented. Quality Assurance/Compliance: Ensure online training is current as required. Ensure that medical operations fully comply with agency and HIPAA requirements. Participate in agency developmental activities as required. Other duties as assigned. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting. Other Participates in health center developmental activities as requested. Other duties as assigned.
    $25k-30k yearly est. 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in The Hammocks, FL?

The average patient access representative in The Hammocks, FL earns between $21,000 and $37,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in The Hammocks, FL

$28,000
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