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Job TitleClient Services Project Manager, Cardiology Enterprise Informatics (Remote Eastern United States) Job Description As a Client Services Project Manager, Cardiology, you will manage hemodynamic monitoring and cardiology PACS projects in the Eastern US, implementing solutions with a broad cross section of healthcare organizations. Your role: Manage upgrades and competitive replacements of cardiology systems that provide critical decision support for acute patient care. Each project is comprised of a small team of clinical and technical consultants who will work directly with customers to ensure systems are implemented in a way that best meets patient, organizational and regulatory needs. This role is work-from-home with up to 50% travel, and most projects interact with other Philips business lines. Philips is a large organization with multiple levels of project managers, individual contributors, people managers, directors, etc. Over time, the candidate will develop a large network of contacts across businesses in the organization and collaboration opportunities are abundant. You're the right fit if: You've acquired a bachelor's degree in a technical or clinical discipline and have 5+ years experience, or you have an equivalent combination of academic and work experience. PMP and Six Sigma certifications are a plus. Your skills include an understanding of PACS/DICOM and hospital work environments, including customer-facing experience; excellent, solution oriented, problem solving and management abilities; superb customer service skills, including high-level professional demeanor and excellent interpersonal communication skills. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. You are a self-starter with the ability to complete tasks on-time independently with minimal guidance and able to analyze complex challenges, negotiating resolutions that meet stakeholder requirements. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay ranges for this position are: $84,000 to $133,000 (ME, SC, TN, or WV) $88,000 to $140,000 (DE, FL, GA, IN, NH, NC, PA, VT, or VA) $93,000 to $147,000 (MD, RI) $99,000 to $157,000 (CT, DC, MA, NY or NJ) The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives, may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the Eastern Half of the United States: Alabama, Arkansas, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Missouri, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia. #LI-Field #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Charlotte Radiology, a large (>100 physician) subspecialized radiology practice, is seeking ABR certified or eligible radiologists to join our overnight team of 16 radiologists. Our team provides coverage to more than a dozen hospitals in the growing Atrium Healthcare system in the Charlotte metro area, including a level 1 trauma center and major tertiary referral center. Fellowship training in body/abdominal/thoracic imaging, emergency radiology, and neuroradiology preferred. Position Highlights: 7-day on followed by 14-day off schedule. 5 pm-3 am and 9 pm-7 am EST core shift times. Approximately 122 shifts or 1220 hours per year with availability of additional internal moonlighting shifts. Limited procedural coverage of para/thoracentesis, lumbar puncture, and fluoroscopic studies for onsite positions. Subspecialized overnight practice divided into neuroradiology and body/general workflows. Pediatric subspecialist reads provided by teleradiology service. Partner compensation >90th percentile for private practice radiology 2- or 3-year partnership track depending on experience level. Options for remote and hybrid on-site partner positions. Home workstations provided. Comprehensive benefits package, sign-on bonus, medical/dental/vision insurance with FSA/HSA, 401k with profit sharing contribution, medical liability (malpractice), disability, student loan repayment assistance, CME fund, and other benefits. Single-vendor fully integrated PACS. On-site clerical staff, IT support, and communications software make for a highly efficient and facile work environment Large, collegial team of dedicated radiologists - currently 7 radiologists working each night. Position Requirements: ABR certified or eligible Fellowship trained in neuroradiology, body/abdominal/thoracic radiology, or emergency radiology. Will consider other candidates with relevant work experience. Highly motivated team player Practice Highlights: Charlotte Radiology is comprised of 100+ Board Certified radiologists and 40+ advanced practice providers, serving as the area's imaging experts since 1967. Over the last 50 years, we have become one of the largest and most progressive radiology groups in the nation, and a founding partner of US Radiology Specialists since 2018. In addition to offering 24/7 coverage for 16 hospitals, we also own and operate 18 breast centers, a mobile mammography program, a vein center, several vascular and interventional clinics, and jointly own and operate 7 free-standing imaging centers. Our physician team is active in research and clinical trials and has authored many scientific papers and presentations in multiple sub-specialties of radiology. The group has a strong relationship with Atrium Health and actively participating in the growth of the new Wake Forest School of Medicine - Charlotte and The Pearl innovation district. Largest private radiology practice in the southeast 98% of outpatients surveyed would recommend our centers and services Over 2.2 million studies read annually Generous compensation package Dedicated team of support staff to include an in-house credentialing department Living In the Charlotte area: Charlotte offers expansive culture, nightlife, parks, shopping, dining, entertainment, sports, and businesses, all while offering a lower cost of living than the national average. There are a host of unique neighborhoods and suburbs - from historical to family-friendly to urban excitement, there is something for everyone in Charlotte. Throughout the year there are a vast array of activities offered, including: cultural festivals, concerts, symphony, theatre, and professional sports teams. Its excellent geographic location in the NC foothills is also just a short drive to two large lakes, the beautiful beaches of the Atlantic, and breathtaking views of the Appalachian Mountains. It boasts the 6th largest airport in the nation and is the national hub of American Airlines. 60% of the country is only a 2-hour plane ride away! Charlotte is an educational hub and is home to over a dozen colleges and universities in and around the city. Charlotte also offers many outstanding public and private schools, providing its residents with a variety of education options. For more information on our group, please visit our website at ************************** Please indicate your interest by sending cover letter and CV to ************************************** *Potential to earn more with additional shifts available*

Department: 10132 Enterprise Corporate - Quality Management and Regulatory Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This is a full-time role offering remote work from home flexibility with the ability to attend on-site meetings as required. Pay Range $51.05 - $76.60 We are seeking a dynamic manager over information technology audits. The individual will be responsible for guiding a team in evaluating and strengthening the organization's information technology controls and risk management processes. The ideal candidate will possess deep expertise in IT risks, cybersecurity, and regulatory compliance, and will be adept at translating complex technical concepts into actionable audit recommendations. This role requires proven experience in leading IT audits, developing audit strategies for technology environments, and ensuring alignment with industry standards and evolving regulatory requirements. Major Responsibilities: * Assists with the implementation and completion of the Audit Plan by providing knowledge of subject matter and associated risks; overseeing the performance and timeliness of test work and communications, and reviewing work papers for accuracy, completeness and quality, and support of audit results. * Completes assigned audits with higher risks in accordance with Internal Audit policies. * Assists in the development of audit objectives and testing procedures of scheduled audits, and performance of risk analysis for each audit assignment. Assists with data trending and analysis to identify organizational risks. * Performs quality reviews of audits for completeness of audit objectives, accuracy of audit testing, and appropriateness of conclusions reached, as well as Internal Audit Standards compliance. * Assesses risks and effectively communicates them to leadership; provides recommendations to mitigate the risks; and, incorporates risks into the Internal Audit risk assessment. * Assists in the oversight of the coordination of the external audit assistance. * Ensures accuracy of audit monitoring data and produces monitoring reports to analyze audit performance, audit timeliness, and completeness of work papers. Assists in the preparation of quarterly reports. * Plans and leads assigned audits and special projects, including the performance of testing and reporting of results in written audit reports. Performs external audit assistance testing. * Researches and recommends best practices to strengthen the internal audit activities. Assists with standardizing templates and documentation and adhering to Internal Audit Standards. * Develops and provides oversight to the Internal Auditors; provides technical expertise to all teammates. * Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. * Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business. * Monitor emerging risks and regulatory changes to ensure audit plan remains current and relevant. * Identify and assess key risks for the organization. * Plan and execute control testing procedures to evaluate the design and operating effectiveness of internal controls. * Document and communicate control deficiencies and collaborate with management to remediate issues. * Review and approve workpapers, findings and report. * Promote a culture of continuous improvement within the internal audit function ad across the organization. * Stay abreast of industry best practices and evolving regulatory requirements, and ensure internal controls are aligned with relevant laws and standards. Licensure, Registration, and/or Certification Required: * Certified Public Accountant (CPA) issued by a State Board of Accountancy, or * Internal Auditor (CIA) certification issued by The Institute of Internal Auditors (IIA) * Certified Health Care (CHC) certification issued by the Health Care Compliance Association (HCCA) * Certified Information Systems Auditor (CISA) issued by ISACA * Other relevant certification(s) Education Required: * Bachelor's Degree in Accounting or similar degree such an Information Systems/IT. Experience Required: * Typically requires 5 years of experience in Public accounting and/or Internal Audit. Knowledge, Skills & Abilities Required: * Strong knowledge of the Institute of Internal Auditors Standards, the COSO framework and internal controls over financial reporting as well information systems. * Excellent communication skills essential in order to interact effectively with all levels of management and staff. Demonstrated ability to explain complex financial issues to non-financial staff and leadership. * Demonstrated ability to handle multiple priorities. * Strong organizational skills to multi-task through planning, coordinating, monitoring and performing audit related projects assigned to self and the team. * Strong relational skills and ability to get things done through teamwork, persuasion and influence. * Strong analytical skills, including ability to review quantitative and qualitative data and reach sound conclusions. * Ability to identify and provide recommendations to mitigate risks and address internal control deficiencies. * Strong written and verbal communication skills to present to all levels within the System, as well as strong interpersonal skills to address disagreements and misalignments of behavior. * Ability to create audit objectives and procedures that address risks and matters of concern. * Ability to influence, drive change and effectively deliver results. * Ability to work independently with minimal supervision as well as lead and direct team members. * Experience in performing or providing external audit assistance to an external auditing firm. * Experience in utilizing an automated work paper system. * Proficient in Microsoft Office products, including word, excel, and power point. * Strong understanding of health care dynamics and economics. Physical Requirements and Working Conditions: * This position requires travel, therefore, will be exposed to weather and road conditions. * Operates all equipment necessary to perform the job. * Exposed to a normal office environment. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance Benefits and more * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Clinical Outpatient Services Intake Counselor - Full Time Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity! As our Intake Counselor on our Clinical Outpatient Services team, you will be responsible for conducting comprehensive clinical assessments for new and returning clients and ensuring required documentation is completed and filed correctly and timely. Comprehensive clinical assessments may be provided at the office location, via telehealth, or at community partner organizations. This position may be hybrid (work from home and in-office), and may offer flexible schedules based on organizational needs and preferences of employee. This position requires experience in clinical diagnostics and level of care assessment. Pay $26.44+ per hour, based on credentials. Schedule FT flexible schedule. Benefits Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community. Full-time employees are eligible for medical benefits the first of the month 30 days after hire date. Options for a standard plan and an HSA plan with a $300 initial contribution and up to a $25 per paycheck match. 10 paid holidays and PTO hours which accrue at a rate of 10 hours per month. After 6 months employees are eligible to enroll in our 401(k) plan which has a 4% match. Company paid life insurance, short and long term disability, in house and paid training opportunities, and additional pay for working holidays. We are excited to offer an additional benefit of Clinical Supervision Reimbursement. We will provide a monthly reimbursement of up to $200 to each full-time, associate level clinician electing this benefit for no more than 2 years, or until licensure is completed, whichever is first. Licensures eligible to receive this benefit include LCSWA, LCMHCA, LMFTA, LPA, LCASA, and CADC Job Responsibilities of a Clinical Outpatient Services Intake Counselor * Provide screening, clinical assessment, and treatment recommendations in a professional and engaging manner * For each client assigned, provide orientation to treatment that includes person centered treatment planning, crisis plans, schedule of services, confidentiality, client rights, consent for services and financial requirements. * Maintain client records, including NC-TOPPS: submit assessment within 24 hours of service according to MCO/Medicaid guidelines, obtain all required signatures, maintain chart organization, file in a timely manner * Provide documentation (comprehensive clinical assessments and person centered plans) to the billing office that satisfies reimbursement authorizations according to guidelines and deadlines established by Wake County, Medicaid and third party insurance. * Participate in clinical supervision and treatment teams as needed * Participate in urine drug screen collection as needed. Use the results as a therapeutic tool to determine the client's level of care and need for treatment. * Demonstrates a willingness to provide clinical coverage, including coverage for the First Responder Crisis phone rotation. * Participate as needed, in the supervision of interns and other tasks as assigned. Qualifications of a Clinical Outpatient Services Intake Counselor Education and Experience * Master's degree in Social Work or related counseling field * Experience completing comprehensive clinical assessments * Minimum 1 year clinical experience, community behavioral health preferred Licensure/Certifications * Licensed (fully or provisionally) to practice clinically (LCSW, LCAS, LCMHC) - full LCSW preferred! Knowledge, Skills, and Abilities * 12 Core Functions * Familiarity with the DSM-V for diagnostic and treatment purposes. * Familiarity with levels of care and treatment recommendations * Working knowledge of systems theory and/or other counseling theories and substance abuse treatment. * Solid understanding of the symptoms and nature of substance use and mental health conditions * Excellent interpersonal and communication skills with a wide variety of constituents from diverse backgrounds. * Excellent organizational skills and attention to detail * Excellent written communication skills * Microsoft Office Suite * Knowledgeable of service definitions * Knowledgeable of Electronic Medical Records About SouthLight Healthcare Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package. Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex. Employment offers are contingent upon a satisfactory pre-employment drug screen. Professional references will be checked and criminal, abuse, driving, and fraud background reports will be obtained. Unsatisfactory results of any of these reports may result in SouthLight withdrawing the offer.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Who we are:At Better Life Partners, we provide what it takes to heal from addiction. Wherever. Whenever. We work alongside community-based organizations to meet our members where they are, no matter what recovery looks like to them. By combining virtual and in-person counseling, community support, and access to life-saving medication, we help people move beyond addiction to find belonging, love, and purpose. If you're looking to roll up your sleeves and meet hard challenges head-on, then we're looking for you. The role:Our organization is seeking a Medication Associate to join our Central Member Services department / Medication Management Team. This is a full-time position with a rapidly growing company that will be loaded with challenges, excitement, and opportunity. To be successful in this role, you will be able to have very acute attention to detail, thrive in a fast-paced, dynamic environment, and be able to provide excellent customer service. You are excited about our mission and committed to helping people through a sometimes difficult system. Ultimately, you will ensure our members receive their medications in a timely fashion. Schedule: the expected schedule for this role is 12:00pm est to 8:30pm est, Monday-Friday. This position is remote. Candidates must reside in one of the following states: District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, North Carolina, Pennsylvania, Rhode Island, South Carolina, Virginia, or Connecticut.What you will do: Delivering quality customer service to members, responding to inquiries, questions, or requests, and referring them to the appropriate parties where necessary including inbound/outbound calls, text, and email Coordinate with members, Member Service Associates, medical providers, insurance companies, and pharmacy staff to ensure accurate prescriptions Ability to troubleshoot complex issues with pharmacies and insurance companies to ensure medication is available when needed Review and interpret medication history data from all available sources, including the Prescription Drug Monitoring Program (PDMP) Processing bulk electronic prescriptions and evaluating in the internal system for completeness and accuracy Recording medical histories while maintaining confidentiality and compliance with HIPAA and 42 CFR Part 2 regulations Determine the need for Prior Authorizations and process as required Troubleshoot these issues when necessary You are a good fit if you have: Proven work experience in a pharmacy, medical office, or hospital or similar role A pharmacy technician certification (CPhT) or a licensed practical nurse (LPN) / licensed vocational nurse (LVN) license Familiarity with the medication prescribing life cycle Inbound call experience required It will also be great if you have: Excellent communication skills Strong attention to detail The ability to use a computer and navigate multiple systems simultaneously Necessary math skills for calculating complex medication quantities and durations Extensive customer service experience; comfortability with speaking over the phone, texting, and emailing Experience working in a fast-paced work environment, remote work a plus Must be dependable Ability to work effectively in a close-knit team and independently Work location requirements: BLP operates in hybrid and remote work environments, which allows us to better meet our members and partners where they're located. Candidates applying for this role must be willing and able to travel locally within the communities we serve and/or travel to onsite meetings as expected in coordination with their department and business needs. When working from home, the requirements include: Must have reliable internet service with a fast upload/download ability Ability to ensure any protected health or proprietary data/information is not visible (or audible) to others in any work location Must have a quiet space to speak to members, team members, or external partners with minimal background noise and distractions In addition to a competitive compensation package, we're offering the chance to be the change you wish to see in your community. Help us work toward a future where everyone can have a healthy life filled with belonging, love, and purpose. We're a recovery-friendly workplace that values family life, diversity, equity, and inclusion.

Department: 10706 Enterprise Corporate - Business Analytics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8:00AM-4:30PM - Flexible Pay Range $32.45 - $48.70 Major Responsibilities: * Analyze, develop, and improve BI solutions to meet business needs. * Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data. * Support the translation of business requirements into well-designed BI solutions that meet organizational goals. * Provide accurate and complete documentation for all tasks, following industry standards. * Provide support for BI solutions, including problem analysis, design, implementation, and testing. * Manage project work and requests using appropriate tools and methodologies. * Support training and educating users on reporting tools and support upgrades/changes in all phases. * Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations. * Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification. * Complete projects, requests and work that advance EHR and BI skills. Licensure, Registration, and/or Certification Required: * Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class * Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role. * Additional/alternative certification as appropriate based on BI solution & EHR platform. Education Required: * Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing Experience Required: * No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred. Knowledge, Skills & Abilities Required: * Demonstrate analytical and logical thinking, creativity, communication skills * Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes. * Understanding or proficient with database querying and query design * Knowledge of BI tools * Broad based knowledge and understanding in both hardware and software * Proficient with Microsoft products * Understanding of EHR workflows and reporting * Understanding or proficient with data visualization concepts Physical Requirements and Working Conditions: * Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions. * Operates all equipment necessary to perform the job. * Exposed to normal office environment. * Remote work environment This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance Benefits and more * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Back to Search Results RN - Clinical Documentation Improvement Specialist - Atrium Health Mercy Hybrid FT Days Charlotte, NC, United States Shift: Various Job Type: Regular Share: mail

Job DescriptionDescription: Billing and Insurance Specialist will provide essential support to our out-sourced billing provider, ensuring claims for medical and dental patient services are filed accurately and timely, resolving claims and coding-related issues, and ensuring patient accounts are accurate. The Specialist will work collaboratively with other members of the organization to maximize accuracy, efficiency and promptness of the claim life-cycle. Minimum of 1 year remote work experience, with a strong work ethic. Accounts Receivable and claims follow up experience required. Must live within driving distance to our Asheville, NC office. Background check and Drug screen required. AMH offers the following benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance EOE. No recruiters or phone calls please. Requirements: EDUCATION/EXPERIENCE Billing or Coding certification preferred Experience with Medical and Dental preferred Two years of experience in billing operations of a health facility Ability to observe and document work-flows Clinical knowledge sufficient to converse with Physicians, Nurse Practitioners, and Physician Assistants Excellent communication and interpersonal skills with the ability to follow-up and develop positive relationships Strong healthcare software experience Ability to read and comprehend general instructions, correspondence, and memos Schedule: 8-hour shift Day shift Monday to Friday Ability to commute/relocate: Asheville, NC 28801: Reliably commute or planning to relocate before starting work (Required) Education: Associate (Preferred) Billing & Coding Certification (Preferred) Pay: From $19.00 per hour Benefits: Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

Job Description Big Brothers Big Sisters of Central Carolinas (BBBSCC) is looking for a Part-Time Contract Grant Manager to join our team in our Charlotte, NC office. The Grant Manager will focus on researching and identifying corporate, foundation, and government grant opportunities; cultivating and stewarding relationships with granting organizations; working with staff to prepare compelling grant applications for the organization's strategic priorities; monitoring and reporting outcomes regularly to funders. This position will report to the Vice President of Development. The Big Brothers Big Sisters team is driven by the opportunity to provide Central Carolinas youth a chance to achieve their full potential. We need people like you who are ready to merge your talents with your passion to make a difference. Apply today and discover the power of mentorship and the impact of your work behind the scenes. ESSENTIAL DUTIES AND RESPONSIBILITIES Work with the Vice President of Development, President and CEO, and key BBBSCC staff to identify the strategic and tactical needs that may be appropriate for grant support and technically. Develop and implement a comprehensive, written plan for identifying, qualifying, cultivating and soliciting institutional funders whose stated funding priorities match the mission and vision of BBBSCC, including: o Research process for qualifying target funders o Procedures for tracking grant activity in CRM or grant system o Compelling proposals, letters of inquiry, and funding requests that clearly convey BBBSCC's mission, programs, and needs. o A detailed grants calendar of deadlines for grant proposals and compliance/performance outcome reports Develop and implement a written plan for stewarding a portfolio of well-qualified prospects including: o Face to face visits o Thank-you letters, acknowledgments, and funder updates. o Reports, success stories, and impact updates outside of reporting requirements Work cooperatively with the Vice President of Development, President and CEO, and key BBBSCC staff to ensure grant requirements are communicated/understood and appropriate staff are held accountable for commitments/program effectiveness. Tell the BBBSCC story in a way that connects to identified funder priorities by: o Converting program metrics and stories into content that strengthens funding appeals o Monitoring funding trends in youth mentoring, equity, and education to guide proposals and strategy. EDUCATION & RELATED WORK EXPERIENCE Bachelor's degree in a pertinent field of study. Minimum three years related work experience. SKILLS AND KNOWLEDGE A proven track record of success securing six and seven-figure grants from private and corporate foundations Excellent communication skills, emphasizing the ability to listen and hear others Demonstrated integrity An articulated belief in the mission of BBBSCC The motivation and techniques necessary to organize the workload and schedule/meet deadlines in a timely manner Proven success in writing and securing federal grants A demonstrated ability to write accurately, persuasively, concisely, and technically Ability to set priorities and manage grant development strategies from conception through coordination and cultivation to completion Strong contributor in team environments Demonstrates enthusiasm and professionalism in their desire to excel in a non-profit environment. Proven record of success developing and executing effective stewardship strategies for a portfolio of institutional donors WORK ENVIRONMENT/PHYSICAL REQUIREMENTS Office environment. This position is located in our Charlotte office. Must be able to remain in a stationary position at least 50% of the time. Must be able to move about inside the office to collaborate with staff and leadership. Must be able to operate standard office equipment (computer, copier, printer). Must be able to lift office supplies and equipment up to 25 lbs. Must be able to travel up to 5% of the time for funder meetings or site visits. Must have a valid driver's license and meet state-required insurance minimums. Benefits Disability insurance Health insurance Paid time off Flexible schedule Nondiscrimination and Equal Employment Opportunity BBBSCC does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or any other protected status. WE BUILD BETTER FUTURES Do you want to go home-every day-knowing you made a difference in the life of a child? If so, join the Big Brothers Big Sisters team, and make a difference in the future of your community. FLEXIBLE SCHEDULES AND GENEROUS PAID TIME OFF We know that healthy, happy employees are more effective and enjoy their roles. We have policies in place that back it up. HYBRID OFFICE MODEL Our hybrid model combines the best of both worlds - being together at the office and finding time for remote work each week. WORK THAT MATTERS The work we do every day changes the trajectory of kids' lives throughout the Central Carolinas. COMPREHENSIVE BENEFITS Our job benefits help take care of your present and future. Access to group health insurance and retirement, and long and short-term disability. WE BUILD AND SUPPORT MENTORS. WORK IN A VALUES-ORIENTED COMMUNITY. CHANGE LIVES. Powered by JazzHR KeXPVtldrh

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Work directly with patients, Specialty Pharmacy staff, and clinic staff to manage the specialty medication needs of Mass General Brigham patients. Understand the complex medication needs of patients and coordinate with pharmacy and medical/nursing staff to meet those needs while providing extraordinary service. Assist patients with benefit coordination and financial assistance, manage prior authorizations, and ensure patients receive their medications at the appropriate time. Principal Duties and Responsibilities: Work with physicians, nurses and pharmacists to ensure that each patient receives the medications he/she needs at the appropriate time: * Review medication regime with patient to determine which medications need to be dispensed * Process medication orders confirming that they are billed to all third parties correctly * Monitor patient concerns, charts and profiles to meet their medication therapy needs Support MGBSP Patient Needs: * Answer patient questions about the service, insurance issues, financial assistance needs, etc. * Ensure all questions are answered timely and accurately * Ensure clinical questions are appropriately escalated to a pharmacist * Ensure employee back-up coverage is trained and knowledgeable * Report any Patient Safety Events according to MGB SP guidelines Commit to Building Relationships: * Quickly forge and sustain (or develop and maintain) strong relationships with pharmacists, coworkers, prescribers, nurses and patients to build/support the services we provide * Provide caring service, adjusting approaches to reflect developmental level and cultural differences of population served * Improve processes to facilitate communication and service between patient, and clinic, infusion center and discharge pharmacy teams to ensure accurate and timely delivery of medications * Participates in MGB SP Clinical Subcommittees Act as the insurance specialist: * Understand Medicare/Medicaid regulations and billing guidelines as they pertain patient pharmacy benefits * Understand billing primary, secondary and tertiary insurance claims * Resolve any billing issues and obtain Prior Authorizations for medications. * Obtain benefit information and verify patient insurance eligibility and level of coverage * Cross train within PCC roles as directed to support emergent and ongoing business needs. Qualifications * Pharmacy technician experience, or equivalent combination of education and related experience working directly with patients in a healthcare setting. Experience with prior authorizations and their renewal, and medication and financial assistance renewals are a plus. * Computer skills (Microsoft Office, Excel, Word, Access). Experience with Pharmacy, EPIC or similar medical record software a plus. License/Certification/Registration: * Registered with State Board of Pharmacy or willingness to become registered upon hire. * CPhT-Certified Pharmacy Technician License in the State of Massachusetts. Minimum Experience: * High School diploma/GED Preferred Experience: * Four-year degree in healthcare-related field or four-year degree and experience in a healthcare setting. * Experience working with patients receiving Specialty Medications. * Proficiency on other languages a plus Additional Requirements: * Responsible for confidential data: Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues, and share information only with those who need to know * Excellent customer service skills, excellent written and verbal communication skills, proficient in the English language, good attention to detail, ability to problem solve effectively, ability to follow policies and procedures, basic math skills, advanced computer skills and proficient with medical terminology * Provide On-call support on a scheduled rotation * Respect the confidentiality of all information, including information regarding patients, staff members or * Health System business issues and share information only with those who need to know. Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary Additional Job Details (if applicable) * M-F Full Time 830am-5pm ET (no weekends, MGB holidays are paid, on-call 24/7 rotation) * 100% onsite for the first 90 days, average 1-2 days per week after 90 days. A hybrid model after training will be issued: business needs will dictate this; must be flexible for monthly or weekly onsite attendance. Remote Type Hybrid Work Location 31 North Avenue Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

City/State Elizabeth City, NC Work Shift First (Days) Sentara Therapy Center Tanglewood is hiring a Supervisor for their Outpatient Full Time *We offer Great Benefits and Competitive Salary* Manages staff and provides on-site supervision for daily operations, coordination of work, quality and service issues. Provides patient care staff assignments, coordinates quality improvement activities, resolution of customer service issues, resource utilization, and liaison activities in support of facility administrators. Serve as a resource to staff to ensure the quality of work and customer service. Assist with program and staff development, program implementation and policy/procedure development and compliance. Education Bachelor's of Physical Therapy or higher Certification/Licensure North Carolina License - Physical Therapy BLS Experience Clinical Rehabilitation Experience - 3 years Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee and Kentucky. Thompson's continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as a State Director? The State Director is a remote position leading a team of leaders across the state of North Carolina. The State Director is responsible for overseeing and growing operations throughout the state with an emphasis on our Foster Care program expansion. As the North Carolina State Director you will be responsible for the following: Leadership Development: · Select, train and evaluate program directors in accordance with the Thompson Leadership training. · Foster a culture of accountability, innovation and mission alignment among staff. · Oversee and manage the program operations and leaders. Develop high potential staff into future leaders. Strategic Oversight · Think in terms of profitability and sustainable competitive advantage to the regional market. Monitor financial health, including budgets, revenue goals and sustainability plans. · Regularly review and analyze data trends related to program outcomes, retention, compliance and customer satisfaction. · Ensure compliance with state level policies, contracts, and reporting requirements. Business Acumen · Communicate clearly, powerfully, and convincingly. · Manage time well - find the appropriate balance between spending time working upward in the organization and externally. · Be attentive to “soft issues” demonstrating the value in culture, feedback, organizational beliefs and values. · Grow direct reports as business leaders by managing performance of direct reports by providing clear, consistent feedback and direction. · Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork. · Think strategically and understand the big picture to help drive strategic direction and goals. · Use a trauma-informed approach in their daily work and interactions with clients and colleagues using the principles of CARE: Developmentally Focused, Family Involved, Relationship Based, Competence Centered, Trauma Informed, and Ecologically Oriented. Networking and External Relations · Build and maintain relationships with funders and partners at the state and community level. Leverage networks to secure advocacy wins, funding opportunities, and program partnerships. · Actively participate in state and local coalitions and workgroups. · Develop strategic relationships with government officials, business leaders, and community influencers. What does this position offer? Starting Pay Range: $90k-$100k annually Fantastic Full-time benefits… 3 weeks paid time off (PTO) first year plus 10 paid holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Referral Bonus Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans Paid time off for volunteering in the community Free EAP services Mileage Reimbursement iPhone and Laptop provided for eligible roles Multiple opportunities for growth Ongoing, structured leadership development and growth opportunities Requirements Minimum Qualifications/Requirements: Valid Driver's License required. Bachelor's degree in human services, mental health or related area. Master's degree preferred. A minimum of 7 years' leadership experience in the field of human services or mental health A minimum of 10 years' experience working in the field of human services or mental health Experience in multi-site leadership preferred Strong relationship building and networking skills Displays the capacity/coachability for future growth and development as a leader Ability to travel as needed This role is Fully Remote to Residents of North Carolina only. You're the right fit for the State Director of North Carolina if… You have a passion for growing and developing leaders. You enjoy knowing you're making an IMPACT on the lives of others EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! If your qualifications meet the requirements of the job, and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify. #TCFFSD Salary Description $90k-$100k annually

The Member Care Coordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED (Emergency Department) utilization, and PMPM costs) and other organizational mandates as designated. The Member Care Coordinator may work remotely within regions to cover the needs across the state and/or may work on site at CCPN (Community Care Physician Network) practices. Member Care Coordinators may directly assist members by increasing their ability to improve their health outcomes. They also help design and implement systems to ensure the smooth operation of office functions and to support the Care Team. Member Care Coordinators may also work directly with assigned practices to assist them in addressing care gap closure in collaboration with the Provider Relations Representative/QI Team. Essential Functions Receive and document all referrals from various sources into the Care Management documentation platform. Outreach, Engagement, and scheduling of members for Care Managers. Verify eligibility and demographic information. Complete appropriate screenings as needed. Assist with mailing educational materials, consent forms or other documents to the member as necessary. Assist with referrals on behalf of the Care Management or program team. Assist with tasks delegated by the Care Management or program team. Provide information for access and coordination of resources. Assist member with care coordination and health care system navigation. Provide culturally appropriate health education and information. Provide general education and social support. Advocate for members. Identify care gaps and outreach to members to close gaps as requested. Assist practice to submit supplemental data to health plans to provide documentation of gap closure as requested; assist with scheduling medical appointments and transportation as needed. Assist with pulling Care Gap/Recommended Actions/High Risk reports. Assist in addressing Social Determinants of Health as needed. Access multiple EHRs (electronic health records) to obtain and upload documents into the care management platform. Access to Hospital/Data or Electronic Medical Record system will be required, as necessary. Meet productivity and role expectations as defined. Collaborate with the Care Team to address barriers and create efficiency with processes. Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded. Abide by department guidelines, company policies, and HIPAA regulations. Perform all other duties as requested. Attend Departmental and corporate meetings, local and regional trainings, or other events as required. Understand and uphold CCNC goals, objectives, and standards. Qualifications High school diploma or GED required 2-4 years minimum experience in a health care setting required 2 or 4-year degree in health-related field preferred Bilingual preferred Knowledge, Skills, and Abilities Knowledge of and experience working in patient or clinical data systems Computer skills required including various office software and the internet; experience with MS Office software preferred Knowledge of state and federal benefits systems Excellent communication skills - oral and written Proficient Motivational Interviewing Skills Organizational and time management skills Sensitivity to diversity of cultures, language barriers, health literacy and educational levels Knowledge of medical terminology Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives Able to shift strategy or approach in response to the demands of a situation Working Conditions The job environment is primarily an office or home environment. Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office, community, and household conditions, as well as communicable disease could occur. Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time. Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices. Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds. The job environment can be intense as high volume, repetitive work is an expectation. Travel may be required within the region and/or the State.

Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Remote option; Available for any of Partners' NC locations Closing Date: Open Until Filled Primary Purpose of Position: This position provides nonclinical administrative support to the PartnersACCESS call center. The Call Center Representative primary responsibility is to answer inbound calls and assist callers by connecting them to the appropriate party, sharing information, providing technical assistance, answering questions, handling and/or resolving complaints. Must maintain a high level of professionalism, patience and empathy working with callers who may be frustrated and may have complex medical, behavioral health, intellectual and other developmental conditions; and must still maintain the highest level of customer satisfaction by seeking first call resolution. Must live in North Carolina and preferably in Partners counties. Role and Responsibilities: Ability to learn complex information about two Medicaid health plans and their benefits. Work in a call center environment and interact with callers who are generally members and providers, to deliver information, answer frequently asked questions, and address complaints. Route calls to the appropriate resource. Including appropriately identifying and elevating those more complex or crisis calls. Understand Health/Mental Health (MH)/Substance Use (SU)/Traumatic Brain Injury (TBI)/Intellectual/Developmental Disability (I/DD) treatment needs, benefit information and referral of members calling to determine if they may potentially qualify for services. Review call notes, enrollments, registrations, or other identified documents for completeness and/or accuracy. Collect and enter demographic data into the electronic record, completion of appropriate forms, explanation of services, benefits and resources, verifies Medicaid and dispatch. Provide follow up calls. This position demands a high level of accuracy and confidentiality. Information must be handled according to NC standards and rules, state and federal laws and LME/MCO and NCQA standards, procedures, policies and protocol. Trained on the requirements, policies and procedures of the BH I/DD Tailored Plan operating in North Carolina and can respond to all areas within the Member Handbook and Provider Manual, including resolving claims payment inquires in one touch. Automation: Screenings are completed using standard and specialized computer programs. Inputs accurate information into the system and unlocks electronic service records with appropriate consents, enters all necessary data elements into data systems. Cooperative Efforts: Must be a team player and have a positive attitude. Establish and maintain effective working relationships within the unit, agency, and service system Consistently demonstrate professionalism, tact and diplomacy in handling volatile callers and/or working with contract providers and other external parties. Participate in Unit Staff meeting, Agency Staff meetings, (All staff meetings) and assigned committees. Interacts by phone with providers to provide information in response to inquiries, concerns, and questions. Interact with providers to provide information in response to inquiries about services and other resources. BH I/DD Tailored Plan eligibility and services. Knowledge, Skills and Abilities: Knowledge/Ability to Learn: Health, mental health, substance use, traumatic brain injury and intellectual/developmental disability service delivery and NC Medicaid Managed Care system as well as the resources available in the community. Call center functions, member population, potential for crisis issues, confidentiality laws and program protocols/policies. High level computer skills. Ability communicate effectively orally and in writing, have good keyboarding skills and be able to multi-task. Ability to provide technical assistance to both members and Providers. Ability to maintain confidentiality when screening and referring calls. Education/Experience Required: High School diploma and at least (1) year of healthcare and/or MH/SU/IDD/TBI experience. Education/Experience Preferred: Associate degree or higher and one (1) year of healthcare or MH/SU/IDD/TBI experience, or Associates Degree in Nursing (ADNs) and at least one (1) year of healthcare and/or MH/SU/IDD/TBI experience. Bilingual preferred (for one of the positions). Licensure/Certification Requirements: N/A

Department: 12124 Enterprise Corporate - Social Drivers of Health Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: The position is hybrid, offer some remote work from home opportunity and requiring on-site work at Greater Charlotte facilities and care locations in order to connect with Teammates. Pay Range $32.45 - $48.70 Support ANCHE's Team in implementation of the Help NOW and Emergency Care Fund strategy and related programming to assist teammates with urgent non-clinical needs. Assist in creating targeted interventions to improve the well-being of Advocate Health teammates through leading and strengthening Advocate Health's Help NOW and Emergency Care Fund teammate social impact programs. MAJOR RESPONSIBILITIES * Assist Advocate Health teammates and strategic contract partners by providing advice and guidance on accessing established and emerging Advocate Health programs and related opportunities including, but not limited to Help NOW, Emergency Care Fund, HOPE Housing and Benefits Cliff. * Build strong relationships with teammates, strategic internal leaders, and external partners. * Provide insight on needed solutions for teammate non-medical urgent needs, with special emphasis on food insecurity, housing affordability and homelessness prevention, safety, employment and economic mobility, digital inclusion, and basic economic needs. * Create and support relationships community-based organizations and for-profit partners outside of Advocate Health working to improve social conditions in communities where Advocate Health provides care, including especially in priority social impact areas related to food insecurity, affordable housing, safety, career development, digital inclusion, and basic economic needs. * Comprehensively track and report services provided to teammates. * Support marketing efforts of programs through on-site visits, events and speaking engagements. MINIMUM EDUCATION AND EXPERIENCE REQUIRED Level of Education: Bachelor's degree in public health, social work, community health work or case management. Years of Experience: 2+ years of direct client-facing experience addressing and improving the social drivers of health for underserved populations. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Experience in addressing needs of clients from beginning to end. * Demonstrated experience addressing the social drivers of health; previous work engagements addressing access to food, affordable housing, and safety for underserved populations desirable. * Excellent interpersonal and communication skills. * Excellent self-direction and time management skills. * Ability to manage and prioritize multiple clients at once. * Strong public speaking skills. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS * This position may require travel, therefore, will be exposed to weather and road conditions. * Operates all equipment necessary to perform the job. * This position will function virtually and requires ability to work from a non-Advocate Health location. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance Benefits and more * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Department: 10212 Enterprise Corporate - Internal Audit Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday business hours. This is a hybrid role offering remote work with on-site flexibility. Pay Range $41.10 - $61.65 Job Summary Under direction of Audit Services Leadership, oversees the timely execution of risk-based internal audits in accordance with the annual audit plan, as well as performing other Department projects. Develops audit plans and conducts moderately complex assignments reviews and appraises the soundness, adequacy, and application of compliance controls; identifies opportunities to improve operational efficiency and effectiveness, complies with laws and regulations, safeguards assets and financial reporting and performance; and communicates the results of audit and consulting projects via written reports and oral presentations on a timely basis to leadership. Completes audits with moderate supervision. Essential Functions * Understands business processes and activities in order to appropriately determine risks; develops audit budgets, objectives and procedures; identifies findings and root causes; concludes as to the adequacy of internal controls; recommends opportunities for improvement; and evaluates leadership action plans. * Conducts approved audit testing (interviews, document review, flowcharting, data analysis) to identify reportable issues for an audit project. * Proficient in effective oral and written communications that require moderate correction, rework or rewrite by supervisors. * Prepares audit work papers in accordance with departmental standards including timeliness, use of templates, and documentation location and which result in moderate review notes. * Completes assigned projects on time (meets both budget hours & milestone dates). * Conducts and/or directs complex and/or concurrent assignments with moderate guidance from audit leadership. Additional functions * Design, coordinate, and conduct independent compliance audits that monitor the compliance activities of Advocate Health in accordance with applicable laws, rules, and regulations. * Identifies operational and regulatory matters related to state and federal compliance requirements. * Researches and understands regulations applicable to the audit. * Maintains a current understanding of state and federal statutes and regulations and any ongoing regulatory matters through seminars, training courses, regulatory websites, and literature Physical Requirements Involves travel to and from the office to other facilities within the System as well as to organizations with which the System does business. Lifting and moving reports and notebooks weighing up to ten pounds. Majority of day is spent sitting. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base Pay: $73,382.40 - 110,073.60 annually. Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions. Opportunity for annual increases based on performance. Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Education, Experience and Certifications Bachelor's degree in accounting, finance, auditing, information systems or related field required. 3-5 years of related work experience in provider healthcare, internal auditing or a related field such as accounting. Must possess moderate knowledge and understanding of internal auditing, accounting, technology, data analytics, healthcare compliance, and business principles. CIA or CPA professional certification is desired. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance Benefits and more * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Address the needs of the population served by assessing, planning, implementing, coordinating, monitoring, and evaluating the options and services required by using communication and available resources to promote quality, cost-effective health outcomes. Performing within the Registered Nurse and/or Licensed Clinical Social Work scope of practice, collaborate with the Primary Care Provider, member, guardian, caregivers, family members, other members of the Care Management Team, and the community to coordinate a full continuum of health care services. Holistic needs of the member, inclusive of unique social and cultural dynamics should be considered. The Care Manager may work remotely within regions to cover the needs across the state. Care Manager(s) will serve the population within Regions 1, 3, and 5. Remote and travel will be required within the region and/or the State. Preferred to reside in the following County: Cumberland County. Essential Functions Provide effective Care Management services based on case management standards of practice to enrolled populations. Complete member assessments considering the total individual, inclusive of medical, biopsychosocial, behavioral, spiritual, and cultural needs to enrolled population, throughout the continuum of care. Work with members to identify and address behavioral, social, cultural, and environmental strengths and barriers as it relates to his/her diagnosis, treatment, and access to care. Provide education to member/family about clinical diagnosis, medications, available resources, prevention, and risk factors to achieve optimal self-management. Monitor quality and effectiveness of interventions to the enrolled populations by setting patient-centered SMART goals in collaboration with the members/families. Develop, review, implement, and evaluate the member care plan in partnership with the member, caregiver/guardian/family members, providers, and Care Management team members, as applicable. Incorporate therapeutic skills and techniques such as trauma-informed care, motivational interviewing, strengths-based, and solution-focused modalities to help members achieve healing, growth, health, and wellness. Utilize Hospital/Data or Electronic Medical Record system as available. Per guidance, facilitate referrals for members/families to appropriate community-based services and agencies. Refer to appropriate clinical team members for interventions which are outside the Care Managers' scope of practice and/or expertise. Work collaboratively with multi-disciplinary team members to facilitate achievement of desired treatment outcomes. Engage and maintain collaborative relationships with community provider agencies that promote quality care and cost-effective health care utilization. Serve as a liaison among the member/family/guardian, community services, primary providers, specialists, and other care team members to coordinate services without duplication. Respect member's values, experience, and help to empower members to be an advocate for their own care. Maintain appropriate member documentation in the Care Management documentation platform, in accordance with organizational policies and procedures. Meet monthly productivity and role expectations. Understand, uphold, and abide by CCNC company and department policies, goals, standards, and objectives. Adhere to CCNC privacy, security policies, and HIPAA regulations to ensure that patient and company data are properly safeguarded. Attend departmental and corporate meetings, local and regional training, or other events as required. Travel using personal vehicle will be required within the region and/or the State. Perform all other duties as requested. Qualifications Registered Nurse (RN) Graduation from an accredited school of nursing BSN preferred Active, unrestricted RN license to practice in North Carolina Minimum 2 years' nursing experience; 1-year care management or community-based nursing preferred CCM certification preferred; will obtain within 1 year of eligibility per CCM requirements Meets licensure or educational eligibility requirements as determined by The Commission for Case Management Certification Access to Hospital/Data or Electronic Medical Record system will be required, as necessary Maintain a valid driver's license with current auto liability insurance Social Worker Master's degree from an accredited school of social work Minimum 2 years' social work experience; 1-year case management or community-based social work preferred Active NC license as a Licensed Clinical Social Worker (LCSW) CCM certification preferred; will obtain within 1 year of eligibility per CCM requirements Meets licensure or educational eligibility requirements as determined by The Commission for Case Management Certification Access to Hospital/Data or Electronic Medical Record system will be required, as necessary Maintain a valid driver's license with current auto liability insurance Knowledge, Skills, and Abilities Computer skills required including various office software and the internet; experience with MS Office software preferred Excellent communication skills - oral and written; Bilingual preferred Knowledge of government, private sector, and community resources Knowledge of Case Management principles Knowledge of and compliance with federal and state regulations applicable to the position Strong organizational and time management skills Skills in establishing rapport with a member and applying techniques of assessing comprehensive health care needs Critical thinking skills, effective clinical judgment, independent decision-making, and problem-solving abilities Sensitivity to diversity of cultures, language barriers, health literacy, and educational levels Ability to work independently and function as an integral part of a multi-disciplinary team Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives Able to shift strategy or approach in response to the demands of a situation Working Conditions The job environment is primarily an office or home environment Multiple contacts, face to face and/or telephonic, are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office and household conditions, as well as communicable disease could occur Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds Travel will be required within the region and/or the State

**This is a mobile position which will work primarily out in the assigned communities.** Join a Mission That Moves With You: Mobile/Remote Care Management across NC Why You'll Love Working Here In 2026, the future of healthcare is in the community. As an I/DD Care Manager at Partners, you aren't just managing files-you are the architect of a better life for individuals with Intellectual and Developmental Disabilities. We offer a role that balances clinical excellence with geographic flexibility , supported by one of the most stable and competitive benefits packages in North Carolina. The Perks of Joining Our Team: Work Where You Live: Fully mobile/remote role serving the counties you live in, work in and call home. Financial Security: State Retirement Pension plan, 401(k) with employer match, company paid life and disability insurance, and an annual incentive bonus. Health & Wellness: Low-deductible medical/dental plans and generous vacation + sick time accruals. Student Loan Relief: We are a Public Service Loan Forgiveness (PSLF) Qualifying Employer -let your work pay off your education. Celebrate Life: 12 paid holidays and dedicated wellness programs. See attachment for additional details. Location: Available for Gaston, Cleveland, Rutherford NC locations; Mobile/Remote position Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Your Impact & Role As a Partners Care Manager, you will serve as the primary point of contact and navigator for members with I/DD and/or dually diagnosed members. You will lead "Team Based Care," ensuring our members receive holistic support that integrates physical health, behavioral health, and long-term supports and services. What a Typical Week Looks Like: Meet Members Where They Are: Meet members in their communities to assess their current and projected needs to build Person-Centered Care Plans/Individual Support Plans (ISP) to get them closer to achieving their vision for their lives. Integrative Leadership: Facilitate interdisciplinary team meetings to ensure doctors, specialists, providers and families are all moving in the same direction to meet the member's needs. Transition Expert: Guide members through life's big changes-moving from school to adulthood, returning home from care facilities, gaining optimal independence and finding the right combination of paid supports to maintain or increase overall health and wellness. Empowerment: Educate members and families on their rights and connect them to the array of services and our network of providers to secure their future. Who You Are A Mobile Professional: A North Carolina resident and you thrive on the road and value the autonomy of a community-based role. Travel is an essential part of how you connect with those you serve. A Systems Navigator: You understand (or are eager to master) Medicaid regulations, 1915i services, and the Tailored Plan landscape. A Person-Centered Planner: You believe there is no "one size fits all" solution in care management. You bring a voice to vulnerable individuals through your strengths of observation, connecting the dots, supporting their journey through your planning skills. Qualified Candidate to apply : You've earned your degree and put it to work! Congratulations! You are who we are looking for if one of these many different scenarios describe you… You have earned a Bachelor's degree in a human services field like psychology, social work, nursing or other relevant human services field: and you bring with you a minimum of 2 years full-time experience working with individuals with Intellectual and Developmental Disabilities and at least 2 years of your work experience was with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a setting where they receive care in the community OR You earned a Bachelor's degree outside the human services field and you have at least 4 years full-time experience working with individuals with Intellectual and Developmental Disabilities. and at least 2 years of your work experience was with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a setting where they receive care in the community OR You earned a Master's degree and have a minimum of 1 year full time experience working with individuals with Intellectual and Developmental Disabilities and at least 2 years of your work experience was with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a setting where they receive care in the community