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The differences between product support engineers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a product support engineer, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a product support engineer has an average salary of $90,379, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a product support engineer include product support, technical support and troubleshoot. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Product Support Engineer | Certified Medical Technician | |
| Yearly salary | $90,379 | $38,859 |
| Hourly rate | $43.45 | $18.68 |
| Growth rate | 2% | 5% |
| Number of jobs | 201,554 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 28% |
| Average age | 41 | 44 |
| Years of experience | 6 | 12 |
A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Product support engineers and certified medical technicians have different pay scales, as shown below.
| Product Support Engineer | Certified Medical Technician | |
| Average salary | $90,379 | $38,859 |
| Salary range | Between $67,000 And $121,000 | Between $28,000 And $53,000 |
| Highest paying City | San Francisco, CA | Denton, TX |
| Highest paying state | California | Alaska |
| Best paying company | Apple | Favorite Healthcare Staffing |
| Best paying industry | Technology | Health Care |
There are a few differences between a product support engineer and a certified medical technician in terms of educational background:
| Product Support Engineer | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 28% |
| Most common major | Electrical Engineering | Nursing |
| Most common college | Northwestern University | University of Connecticut |
Here are the differences between product support engineers' and certified medical technicians' demographics:
| Product Support Engineer | Certified Medical Technician | |
| Average age | 41 | 44 |
| Gender ratio | Male, 80.7% Female, 19.3% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 5% | 8% |