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The differences between product support engineers and packaging engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a product support engineer, becoming a packaging engineer takes usually requires 2-4 years. Additionally, a product support engineer has an average salary of $90,379, which is higher than the $88,452 average annual salary of a packaging engineer.
The top three skills for a product support engineer include product support, technical support and troubleshoot. The most important skills for a packaging engineer are CAD, project management, and solidworks.
| Product Support Engineer | Packaging Engineer | |
| Yearly salary | $90,379 | $88,452 |
| Hourly rate | $43.45 | $42.52 |
| Growth rate | 2% | 10% |
| Number of jobs | 201,554 | 54,028 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 79% |
| Average age | 41 | 42 |
| Years of experience | 6 | 4 |
A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.
A Packaging Engineer plans and implements packaging designs to ensure product integrity and appeal. Their primary duties include supervising and managing the complete packaging development process, analyzing engineering drawings, and conducting periodic vendor reviews.
Product support engineers and packaging engineers have different pay scales, as shown below.
| Product Support Engineer | Packaging Engineer | |
| Average salary | $90,379 | $88,452 |
| Salary range | Between $67,000 And $121,000 | Between $65,000 And $118,000 |
| Highest paying City | San Francisco, CA | Santa Rosa, CA |
| Highest paying state | California | California |
| Best paying company | Apple | Apple |
| Best paying industry | Technology | Technology |
There are a few differences between a product support engineer and a packaging engineer in terms of educational background:
| Product Support Engineer | Packaging Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 79% |
| Most common major | Electrical Engineering | Engineering And Industrial Management |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between product support engineers' and packaging engineers' demographics:
| Product Support Engineer | Packaging Engineer | |
| Average age | 41 | 42 |
| Gender ratio | Male, 80.7% Female, 19.3% | Male, 77.1% Female, 22.9% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1% | Black or African American, 4.6% Unknown, 3.9% Hispanic or Latino, 11.2% Asian, 13.1% White, 67.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 4% |