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Product support engineer vs packaging engineer

The differences between product support engineers and packaging engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a product support engineer, becoming a packaging engineer takes usually requires 2-4 years. Additionally, a product support engineer has an average salary of $90,379, which is higher than the $88,452 average annual salary of a packaging engineer.

The top three skills for a product support engineer include product support, technical support and troubleshoot. The most important skills for a packaging engineer are CAD, project management, and solidworks.

Product support engineer vs packaging engineer overview

Product Support EngineerPackaging Engineer
Yearly salary$90,379$88,452
Hourly rate$43.45$42.52
Growth rate2%10%
Number of jobs201,55454,028
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 79%
Average age4142
Years of experience64

What does a product support engineer do?

A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.

What does a packaging engineer do?

A Packaging Engineer plans and implements packaging designs to ensure product integrity and appeal. Their primary duties include supervising and managing the complete packaging development process, analyzing engineering drawings, and conducting periodic vendor reviews.

Product support engineer vs packaging engineer salary

Product support engineers and packaging engineers have different pay scales, as shown below.

Product Support EngineerPackaging Engineer
Average salary$90,379$88,452
Salary rangeBetween $67,000 And $121,000Between $65,000 And $118,000
Highest paying CitySan Francisco, CASanta Rosa, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAppleApple
Best paying industryTechnologyTechnology

Differences between product support engineer and packaging engineer education

There are a few differences between a product support engineer and a packaging engineer in terms of educational background:

Product Support EngineerPackaging Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 79%
Most common majorElectrical EngineeringEngineering And Industrial Management
Most common collegeNorthwestern UniversityNorthwestern University

Product support engineer vs packaging engineer demographics

Here are the differences between product support engineers' and packaging engineers' demographics:

Product Support EngineerPackaging Engineer
Average age4142
Gender ratioMale, 80.7% Female, 19.3%Male, 77.1% Female, 22.9%
Race ratioBlack or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%Black or African American, 4.6% Unknown, 3.9% Hispanic or Latino, 11.2% Asian, 13.1% White, 67.0% American Indian and Alaska Native, 0.2%
LGBT Percentage5%4%

Differences between product support engineer and packaging engineer duties and responsibilities

Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Packaging engineer example responsibilities.

  • Manage UAT testing of App-V/Thin-App applications.
  • Manage implementation and changes using FDA compliant documentation and change management processes.
  • Manage Linux staging and testing environments and also automate application packaging and deployments.
  • Manage packaging redesign project to maintain compliance with current FDA regulations for medical device packaging.
  • Manage in-house process, which include art direction, copy/editorial development, photography, and print production management for domestic/international market.
  • Develop windows application in c #to process customer and policy information.
  • Show more

Product support engineer vs packaging engineer skills

Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%
Common packaging engineer skills
  • CAD, 9%
  • Project Management, 8%
  • Solidworks, 7%
  • ASTM, 5%
  • Package Design, 5%
  • ISTA, 4%

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