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The differences between product support engineers and senior quality engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a product support engineer, becoming a senior quality engineer takes usually requires 2-4 years. Additionally, a senior quality engineer has an average salary of $101,339, which is higher than the $90,379 average annual salary of a product support engineer.
The top three skills for a product support engineer include product support, technical support and troubleshoot. The most important skills for a senior quality engineer are continuous improvement, ISO, and corrective action.
| Product Support Engineer | Senior Quality Engineer | |
| Yearly salary | $90,379 | $101,339 |
| Hourly rate | $43.45 | $48.72 |
| Growth rate | 2% | 10% |
| Number of jobs | 201,554 | 88,333 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 68% |
| Average age | 41 | 42 |
| Years of experience | 6 | 4 |
A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.
A Senior Quality Engineer ensures that a company's goods meet the quality standards required. They may work in various industries, such as the automobile, textile, clothing, food, and electronics industries.
Product support engineers and senior quality engineers have different pay scales, as shown below.
| Product Support Engineer | Senior Quality Engineer | |
| Average salary | $90,379 | $101,339 |
| Salary range | Between $67,000 And $121,000 | Between $78,000 And $130,000 |
| Highest paying City | San Francisco, CA | San Bruno, CA |
| Highest paying state | California | California |
| Best paying company | Apple | Apple |
| Best paying industry | Technology | Professional |
There are a few differences between a product support engineer and a senior quality engineer in terms of educational background:
| Product Support Engineer | Senior Quality Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 68% |
| Most common major | Electrical Engineering | Business |
| Most common college | Northwestern University | New York University |
Here are the differences between product support engineers' and senior quality engineers' demographics:
| Product Support Engineer | Senior Quality Engineer | |
| Average age | 41 | 42 |
| Gender ratio | Male, 80.7% Female, 19.3% | Male, 80.5% Female, 19.5% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1% | Black or African American, 4.6% Unknown, 3.9% Hispanic or Latino, 11.3% Asian, 12.9% White, 67.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 4% |