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Professional services engineer hiring summary. Here are some key points about hiring professional services engineers in the United States:
Here's a step-by-step professional services engineer hiring guide:
Professional Services Engineers are employees who represent their company in their client's work environment. They are usually software engineers or any other information technology-related engineers. They are expected to be familiar with company's products. Professional Services Engineers act as the bridge between the company and the client. They are usually assigned to be on-site at the client's office to act as the technical representative of the company. As such, they do the installing, setting up, managing, troubleshooting, maintaining, and repairing the company's software for the client. They may also help out in product training and maximizing the user experience.
The professional services engineer hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.
A professional services engineer's background is also an important factor in determining whether they'll be a good fit for the position. For example, professional services engineers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
This list shows salaries for various types of professional services engineers.
| Type of Professional Services Engineer | Description | Hourly rate |
|---|---|---|
| Professional Services Engineer | Sales engineers sell complex scientific and technological products or services to businesses. They must have extensive knowledge of the products’ parts and functions and must understand the scientific processes that make these products work. | $30-71 |
| Engineer | Engineers are highly trained professionals who determine the feasibility of various projects, usually related to the construction industry. They are considered experts in mathematics and science, two disciplines that they need to use in designing and coming up with plans for projects... Show more | $31-62 |
| Sales Engineering Manager | A sales engineering manager specializes in developing systems and procedures to optimize a company's sales operations, aiming for client satisfaction and profit growth. It is their duty to set goals and timelines, establish guidelines, manage different teams, research new business and client opportunities, gather and analyze data to identify the strengths and weaknesses of existing operations, develop sales strategies, and implement solutions against problem areas... Show more | $42-80 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $128,528 | $62 |
| 2 | Virginia | $127,489 | $61 |
| 3 | District of Columbia | $122,574 | $59 |
| 4 | Oregon | $119,099 | $57 |
| 5 | New York | $113,310 | $54 |
| 6 | Maryland | $109,489 | $53 |
| 7 | Washington | $103,456 | $50 |
| 8 | Illinois | $102,889 | $49 |
| 9 | Minnesota | $100,198 | $48 |
| 10 | New Jersey | $99,557 | $48 |
| 11 | Massachusetts | $94,758 | $46 |
| 12 | Colorado | $93,558 | $45 |
| 13 | Texas | $91,825 | $44 |
| 14 | Georgia | $86,029 | $41 |
| 15 | North Carolina | $84,304 | $41 |
| 16 | Michigan | $82,756 | $40 |
| 17 | Utah | $75,800 | $36 |
| 18 | Indiana | $63,598 | $31 |
| 19 | Missouri | $59,087 | $28 |
| 20 | Florida | $55,903 | $27 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Gracenote | $130,539 | $62.76 | |
| 2 | $127,891 | $61.49 | 42 | |
| 3 | NVIDIA | $127,706 | $61.40 | 2 |
| 4 | Amazon | $126,376 | $60.76 | 127 |
| 5 | Scality | $124,579 | $59.89 | |
| 6 | Marathon Oil | $124,012 | $59.62 | |
| 7 | Splunk | $121,484 | $58.41 | |
| 8 | NetApp | $119,280 | $57.35 | 11 |
| 9 | Magic Leap | $118,073 | $56.77 | |
| 10 | Cisco | $117,817 | $56.64 | 166 |
| 11 | Morgan Stanley | $117,705 | $56.59 | 31 |
| 12 | Devon Energy | $117,669 | $56.57 | 5 |
| 13 | Palo Alto Networks | $117,571 | $56.52 | 53 |
| 14 | Turbonomic | $116,160 | $55.85 | |
| 15 | Redis Labs | $114,477 | $55.04 | |
| 16 | Medallia | $114,266 | $54.94 | |
| 17 | Accruent | $113,245 | $54.44 | |
| 18 | Baker Hughes | $112,960 | $54.31 | |
| 19 | Jive Software | $112,714 | $54.19 | |
| 20 | Tradeshift | $112,661 | $54.16 |
A professional services engineer job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a professional services engineer job description:
There are a few common ways to find professional services engineers for your business:
To successfully recruit professional services engineers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've decided on a perfect professional services engineer candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.
You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.
After that, you can create an onboarding schedule for a new professional services engineer. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Before you start to hire professional services engineers, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire professional services engineers pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.
You can expect to pay around $98,091 per year for a professional services engineer, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for professional services engineers in the US typically range between $30 and $71 an hour.