Proposal writer jobs in Bayamn, PR

We are looking for a Proposal Specialist to join our team! The Proposal Specialist will be responsible for developing and producing proposals and responses to requests and solicitations related to the manufacture of IT solutions or applications. The specialist must provide the necessary support in evaluating government and commercial solicitations, such as RFPs and RFQs, to executives, business analysts, and sales personnel. What sets INVID apart is our collaborative and flexible work environment. We encourage our team to raise the bar in everything they do while maintaining a healthy work-life balance. With our hybrid work model, team members thrive both in the office and remotely. We foster a culture of mutual respect, autonomy, and accountability, where your voice matters and your growth is supported. From structured career paths and paid professional development to access to industry events, we're committed to your success. Join us at INVID, where innovation meets support, and together we deliver excellence. Duties and Responsibilities: Evaluate RFPs and RFI's received Produce proposals and estimations requested by the Sales Department Produce proposals for multiple industries and government agencies Produce estimations for the development of IT-related solutions, services, and applications Work with business and system requirements to produce estimates and assessments of effort, costs, and time Assist in the process of updating standard operating procedures for the development of proposals and estimations Work with Business Analysts, Subject Matter Experts, and other high-skilled technical personnel to understand and document business and technical requirements. Coordinates and manages communication and meetings with clients and internal personnel Report to the CIO for evaluation, revision, and guidance about proposals and estimates produced Participate in the research processes of software development technologies, platforms, and services, including cloud computing-related services. Knowledge: General understanding of IT solutions development, such as web and mobile applications General knowledge of products and services, such as Azure, HubSpot, Office 365, etc. Strong knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint. OneDrive) Strong proofreading and redaction skills Strong grammar and punctuation knowledge in English and Spanish Experience: The employee must have at least three (3) years of proven working experience in the following areas. Writing and editing content for proposals related to the development of solutions, services, and applications. Experience in generating proposals for government and commercial industries. Ability to use multiple techniques to produce estimations at all levels Experience in the generation of proposal templates for products and services. Work with multiple enterprise environments, industries, and companies. Work with multidisciplinary and high-technical teams in a deadline-driven environment. Work under tight and multiple deadlines. Technical documentation generation. Work under minimum supervision. Management experience leading proposal and estimation personnel Education: The employee must hold a bachelor's degree in business administration or an IT-related field, preferred. Must be bilingual (English and Spanish). Benefits: Health Insurance (Medical, Dental, Pharmacy, Vision) Life Insurance Christmas Bonus Performance Bonus Anniversary Day Off PTO and Sick Leave Retirement Plan (401K) Continuous Education Program Other: Must be a U.S. citizen Must be a U.S. resident Hybrid Work Modality: San Juan, Puerto Rico EEO

Country: United States of America Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The IT Infrastructure Technical Writer is responsible for developing, organizing, and maintaining clear, accurate, and user-friendly documentation that supports the delivery, operation, and maintenance of IT infrastructure services. This role collaborates closely with subject matter experts (SMEs) across infrastructure domains-such as network, storage, compute, cloud, and automation-to translate complex technical information into standardized documentation, policies, and procedures that support both technical teams and business stakeholders. What You Will Do Develop, edit, and maintain a variety of technical documents including standard operating procedures (SOPs), configuration guides, runbooks, architecture overviews, and infrastructure design documentation. Collaborate with IT engineers, architects, and project managers to gather technical information and ensure documentation reflects current systems, processes, and standards. Translate complex technical concepts into clear, concise, and accessible language for diverse audiences. Maintain document version control and ensure timely updates to reflect infrastructure changes, enhancements, and lifecycle transitions. Support knowledge management initiatives, ensuring critical infrastructure information is captured, searchable, and reusable across teams. Partner with cybersecurity and compliance teams to ensure documentation meets regulatory and audit requirements. Contribute to process improvement by identifying gaps and recommending enhancements in documentation and information-sharing practices. Support infrastructure teams in developing communication materials for new services, tools, or processes (e.g., FAQs, user guides, onboarding materials). This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only. Qualifications You Must Have Typically requires a Bachelor's degree in Information Technology, Computer Science, Technical Communication, and minimum of 8 years prior relevant experience or an Advanced degree in a related field and a minimum 5 years experience. 3+ years of experience in technical writing within IT infrastructure, operations, or enterprise technology environments. Experience documenting network, server, storage, virtualization, or cloud infrastructure preferred. Excellent written and verbal communication skills, with strong attention to detail and accuracy. Ability to quickly learn complex technical systems and translate them into understandable documentation. Proficiency with documentation tools such as Confluence, SharePoint, or similar content management systems. Qualifications We Prefer Collaborative mindset and ability to work effectively across technical and non-technical teams. Strong organizational and project management skills, with the ability to manage multiple documentation initiatives simultaneously. Certified Technical Communicator (STC) or equivalent ITIL Foundation Certification What We Offer Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Learn More & Apply Now! Location: This position is remote. However, the successful candidate must live in Puerto Rico. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

LUMA - Built for Puerto Rico We rely on electricity every day. We need it to run our appliances, power the streetlights and produce the goods and services that drive our economy. At LUMA we are committed to provide Puerto Rico with electricity that we all can depend on. At LUMA, we put people first - our employees, our customers and the communities where we live and work. We encourage and inspire our people to embrace opportunities as they work to build an electricity system that will make Puerto Rico a better place. If you're looking for a career where you can make a tangible difference in the lives of your neighbors and your community, LUMA is the place for you. LUMA offers new jobs designed to respond to the current and future needs of the T&D system. Together we're transforming the island's electric transmission and distribution system, and energizing Puerto Rico. Please note that these new jobs with LUMA offer different terms and conditions of employment to those currently in place with PREPA. We will schedule interviews with all qualified PREPA candidates. All PREPA applicants will receive priority in hiring and a compensation package equal to or better than what they receive today. In order to receive notifications as additional positions and locations are posted, please create a profile on our career site. About the Position This position is within the Regulatory Team. The Regulatory Team works to align LUMA's business plan with the public energy policy goals of Puerto Rico and plays a key role for the design, implementation and reporting on key policy initiatives. Regulatory works with all LUMA departments in support LUMA's compliance and reporting obligations under the Operations and Management Agreement, the energy regulator and other governmental bodies. The team works with multiple external stakeholders and is responsible for the delivery of professional written documents, and verbal reason to support compliance and reporting. The Business Writer performs highly complex communications work that requires specialized skills, considerable work experience and a detailed understanding of company knowledge and practices. This position provides editorial, technical, research and analytical support to multiple departments and work groups, with widespread and long-term impacts across the organization. The nature of work requires advanced skills in language, communications, research, and a variety of software applications, as well as the ability to quickly learn new skills as required. Responsibilities frequently lie outside of standard or routine policies, processes and procedures. As this position frequently deals with sensitive or proprietary information, discretion and confidentiality are essential. What will you get up to everyday? Design, create and maintain forms and document templates that are easy to use and easy to read, for use by various departments across the company. Prepare technical, financial, regulatory and business documentation for both internal and external stakeholders, and other written deliverables as required. Review (and correct as needed) the writing of other personnel, including other clerical staff. Prepare training guides, presentations, general communications and correspondence for regulatory bodies, customers, contractors and other stakeholders as needed. Preserve the strictest level of confidentiality when accessing sensitive and/or strategic information. Conduct research using a variety of primary sources, including technical, financial and legal data. Interview subject-matter experts (SMEs) Maintain miliarity with the content, context and organization of major regulatory proceedings' evidentiary records for the purposes of research, citation and cross-referencing. Apply the principles of information design to present complex data in clear, accessible formats. Analyze audience, subject matter and stakeholder requirements to determine the appropriate form, structure, content and presentation of deliverables. Assist in determining stakeholder requirements and developing execution strategies for deliverables and ensure that SMEs provide all necessary content. Analyze complex processes and technical information and distill into clear, concise and consistent documentation. Integrate the results of research and SME interviews into new and existing documents and processes. Investigate, analyze and identify opportunities to address, improve or resolve issues, and provide recommendations as necessary. Serve as a SME on writing, templates, processes and software, and respond to specialized and complex inquiries as required. Provide research, editorial, document design and document control support to executives, workgroups and project teams as required. Proofread and copyedit drafts prepared by other personnel for clarity, concision, consistency, correctness and conformity with applicable style guide(s). Ensure consistency of structure, formatting and writing style across large sets of documents, e.g., regulatory applications. Act as a resource for difficult and complex inquiries and either resolve if possible or liaise with other departments as necessary to obtain a resolution. Prepare and maintain style guides and train other personnel on their usage. Develop and implement training guides for templates, processes, procedures, etc. Train project teams on how to use and write for Management Systems. Provide training to other writers and clerical staff as needed. Follows all policies and procedures. Other duties as assigned. Perform major storm restoration work and associated drills as assigned. Leadership Responsibilities N/A What We are Hoping You Bring to LUMA LUMA's culture is rooted in the concept of People First, Safety Always. We want your knowledge and expertise to pair with LUMA's globally recognized experts in numerous fields such as customer service, field workforce development, high-voltage transmission engineering, distributed energy resources and mini/micro grid integration. Our employees receive substantial training and development, as well as opportunities for advancement and success. Within our People First, Safety Always culture, we're committed to offering continuous learning opportunities and career-long support for our employees. Education Required: College Degree in Journalism, Spanish, English, Communications, or related field. Preferred: Bachelor's Degree in Journalism, Spanish, English or Communications. Experience Required: One year or more of experience as a business or technical writer. Advanced skills in research and analysis, language and written and oral communication. Advanced proficiency with Microsoft Office applications (especially Word and Excel), Microsoft SharePoint and Adobe Acrobat Pro. Experience with Microsoft Visio and Adobe Photoshop, Illustrator and InDesign. Proven ability to meet aggressive deadlines in a fast-paced, high-volume environment. Proven ability to work both collaboratively and with minimal supervision. Demonstrated ability to quickly grasp technical concepts and write clear explanations for a variety of audiences. Fully bilingual, English and Spanish, oral and written. Preferred: 1+ years of experience as a business writer in Corporate Communications or a regulatory environment. Licenses/Certifications N/A Travel Requirements Travel: No Percentage of time: N/A Requires overnight: No Physical Demands Stationary Position - Seldom Pushing/Pulling/Reaching - Seldom Climb - Seldom Kneel - Seldom Grab - Seldom Bend - Seldom Lift/carry over - 5-10 LBS Vision - 20/20 Corrected Vision Hearing - Receive detailed information if spoken to Working Conditions Wet or Humid - Seldom Working near or on moving mechanical parts - N/A Working near or on heavy machinery - N/A Working in high places - N/A Exposed to fumes or airborne particles - N/A Exposed to toxic or caustic chemicals - N/A Frequency of working in outdoor weather conditions - N/A Work with Electricity - N/A Work with explosives - N/A Work on or near a source of radiation - N/A Loud noise conditions (above 87dB)- N/A Other Environmental Factors including weather conditions______________________ We are looking forward to seeing your application! You made it to the end of the job posting! Thank you for expressing interest in LUMA and taking the time to read all the details of this position. We encourage you to apply and give us the opportunity to get to know you better through the recruitment process. Together, we're energizing the people of Puerto Rico. Note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones may be assigned at any time with or without notice. LUMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionSalary: DOE We are looking for a Proposal Specialist to join our team! The Proposal Specialist will be responsible for developing and producing proposals and responses to requests and solicitations related to the manufacture of IT solutions or applications. The specialist must provide the necessary support in evaluating government and commercial solicitations, such as RFPs and RFQs, to executives, business analysts, and sales personnel. What sets INVID apart is our collaborative and flexible work environment. We encourage our team to raise the bar in everything they do while maintaining a healthy work-life balance. With our hybrid work model, team members thrive both in the office and remotely. We foster a culture of mutual respect, autonomy, and accountability, where your voice matters and your growth is supported. From structured career paths and paid professional development to access to industry events, were committed to your success. Join us at INVID, where innovation meets support, and together we deliver excellence. Duties and Responsibilities: Evaluate RFPs and RFIs received Produce proposals and estimations requested by the Sales Department Produce proposals for multiple industries and government agencies Produce estimations for the development of IT-related solutions, services, and applications Work with business and system requirements to produce estimates and assessments of effort, costs, and time Assist in the process of updating standard operating procedures for the development of proposals and estimations Work with Business Analysts, Subject Matter Experts, and other high-skilled technical personnel to understand and document business and technical requirements. Coordinates and manages communication and meetings with clients and internal personnel Report to the CIO for evaluation, revision, and guidance about proposals and estimates produced Participate in the research processes of software development technologies, platforms, and services, including cloud computing-related services. Knowledge: General understanding of IT solutions development, such as web and mobile applications General knowledge of products and services, such as Azure, HubSpot, Office 365, etc. Strong knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint. OneDrive) Strong proofreading and redaction skills Strong grammar and punctuation knowledge in English and Spanish Experience: The employee must have at least three (3) years of proven working experience in the following areas. Writing and editing content for proposals related to the development of solutions, services, and applications. Experience in generating proposals for government and commercial industries. Ability to use multiple techniques to produce estimations at all levels Experience in the generation of proposal templates for products and services. Work with multiple enterprise environments, industries, and companies. Work with multidisciplinary and high-technical teams in a deadline-driven environment. Work under tight and multiple deadlines. Technical documentation generation. Work under minimum supervision. Management experience leading proposal and estimation personnel Education: The employee must hold a bachelors degree in business administration or an IT-related field, preferred. Must be bilingual (English and Spanish). Benefits: Health Insurance (Medical, Dental, Pharmacy, Vision) Life Insurance Christmas Bonus Performance Bonus Anniversary Day Off PTO and Sick Leave Retirement Plan (401K) Continuous Education Program Other: Must be a U.S. citizen Must be a U.S. resident Hybrid Work Modality: San Juan, Puerto Rico EEO

Country: United States of America Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The IT Infrastructure Technical Writer is responsible for developing, organizing, and maintaining clear, accurate, and user-friendly documentation that supports the delivery, operation, and maintenance of IT infrastructure services. This role collaborates closely with subject matter experts (SMEs) across infrastructure domains-such as network, storage, compute, cloud, and automation-to translate complex technical information into standardized documentation, policies, and procedures that support both technical teams and business stakeholders. What You Will Do * Develop, edit, and maintain a variety of technical documents including standard operating procedures (SOPs), configuration guides, runbooks, architecture overviews, and infrastructure design documentation. * Collaborate with IT engineers, architects, and project managers to gather technical information and ensure documentation reflects current systems, processes, and standards. * Translate complex technical concepts into clear, concise, and accessible language for diverse audiences. * Maintain document version control and ensure timely updates to reflect infrastructure changes, enhancements, and lifecycle transitions. * Support knowledge management initiatives, ensuring critical infrastructure information is captured, searchable, and reusable across teams. * Partner with cybersecurity and compliance teams to ensure documentation meets regulatory and audit requirements. * Contribute to process improvement by identifying gaps and recommending enhancements in documentation and information-sharing practices. * Support infrastructure teams in developing communication materials for new services, tools, or processes (e.g., FAQs, user guides, onboarding materials). * This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only. Qualifications You Must Have * Typically requires a Bachelor's degree in Information Technology, Computer Science, Technical Communication, and minimum of 8 years prior relevant experience or an Advanced degree in a related field and a minimum 5 years experience. * 3+ years of experience in technical writing within IT infrastructure, operations, or enterprise technology environments. * Experience documenting network, server, storage, virtualization, or cloud infrastructure preferred. * Excellent written and verbal communication skills, with strong attention to detail and accuracy. * Ability to quickly learn complex technical systems and translate them into understandable documentation. * Proficiency with documentation tools such as Confluence, SharePoint, or similar content management systems. Qualifications We Prefer * Collaborative mindset and ability to work effectively across technical and non-technical teams. * Strong organizational and project management skills, with the ability to manage multiple documentation initiatives simultaneously. * Certified Technical Communicator (STC) or equivalent * ITIL Foundation Certification What We Offer Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Learn More & Apply Now! Location: This position is remote. However, the successful candidate must live in Puerto Rico. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Scientific Writer Location: USDA Forest Service, International Institute of Tropical Forestry (IITF), San Juan, Puerto Rico Schedule: Monthly: Develop scientific briefings, blogs, research highlights, and outreach products. Quarterly: Submit written progress reports. Bimonthly: Deliver reports for the Forest Service American Relief Act 60-day Congressional Report. Annually: Provide text for an IITF Accomplishment Report. Key Responsibilities Translate technical and scientific findings into clear reports, articles, and outreach products. Develop communication materials related to hurricane recovery and forest resilience science. Provide writing support for briefings to USDA leadership, Congress, and the public. Collaborate with IITF scientists and communication staff to consolidate evidence, photos, and project materials. Advise on communication strategies for science delivery and branding. Attend regular meetings to review deliverables and progress. Qualifications Master's degree in communications, science writing, or related field. At least 5 years of experience in scientific writing, public affairs, or communications. Bilingual proficiency in English and Spanish. Experience in public relations, outreach campaigns, and science branding. Strong teamwork and collaboration skills in a research environment.

Country: United States of America Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The IT Infrastructure Technical Writer is responsible for developing, organizing, and maintaining clear, accurate, and user-friendly documentation that supports the delivery, operation, and maintenance of IT infrastructure services. This role collaborates closely with subject matter experts (SMEs) across infrastructure domains-such as network, storage, compute, cloud, and automation-to translate complex technical information into standardized documentation, policies, and procedures that support both technical teams and business stakeholders. What You Will Do Develop, edit, and maintain a variety of technical documents including standard operating procedures (SOPs), configuration guides, runbooks, architecture overviews, and infrastructure design documentation. Collaborate with IT engineers, architects, and project managers to gather technical information and ensure documentation reflects current systems, processes, and standards. Translate complex technical concepts into clear, concise, and accessible language for diverse audiences. Maintain document version control and ensure timely updates to reflect infrastructure changes, enhancements, and lifecycle transitions. Support knowledge management initiatives, ensuring critical infrastructure information is captured, searchable, and reusable across teams. Partner with cybersecurity and compliance teams to ensure documentation meets regulatory and audit requirements. Contribute to process improvement by identifying gaps and recommending enhancements in documentation and information-sharing practices. Support infrastructure teams in developing communication materials for new services, tools, or processes (e.g., FAQs, user guides, onboarding materials). This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only. Qualifications You Must Have Typically requires a Bachelor's degree in Information Technology, Computer Science, Technical Communication, and minimum of 8 years prior relevant experience or an Advanced degree in a related field and a minimum 5 years experience. 3+ years of experience in technical writing within IT infrastructure, operations, or enterprise technology environments. Experience documenting network, server, storage, virtualization, or cloud infrastructure preferred. Excellent written and verbal communication skills, with strong attention to detail and accuracy. Ability to quickly learn complex technical systems and translate them into understandable documentation. Proficiency with documentation tools such as Confluence, SharePoint, or similar content management systems. Qualifications We Prefer Collaborative mindset and ability to work effectively across technical and non-technical teams. Strong organizational and project management skills, with the ability to manage multiple documentation initiatives simultaneously. Certified Technical Communicator (STC) or equivalent ITIL Foundation Certification What We Offer Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Learn More & Apply Now! Location: This position is remote. However, the successful candidate must live in Puerto Rico. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

**Country:** United States of America ** Remote **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Security Clearance:** None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The IT Infrastructure Technical Writer is responsible for developing, organizing, and maintaining clear, accurate, and user-friendly documentation that supports the delivery, operation, and maintenance of IT infrastructure services. This role collaborates closely with subject matter experts (SMEs) across infrastructure domains-such as network, storage, compute, cloud, and automation-to translate complex technical information into standardized documentation, policies, and procedures that support both technical teams and business stakeholders. **What You Will Do** + Develop, edit, and maintain a variety of technical documents including standard operating procedures (SOPs), configuration guides, runbooks, architecture overviews, and infrastructure design documentation. + Collaborate with IT engineers, architects, and project managers to gather technical information and ensure documentation reflects current systems, processes, and standards. + Translate complex technical concepts into clear, concise, and accessible language for diverse audiences. + Maintain document version control and ensure timely updates to reflect infrastructure changes, enhancements, and lifecycle transitions. + Support knowledge management initiatives, ensuring critical infrastructure information is captured, searchable, and reusable across teams. + Partner with cybersecurity and compliance teams to ensure documentation meets regulatory and audit requirements. + Contribute to process improvement by identifying gaps and recommending enhancements in documentation and information-sharing practices. + Support infrastructure teams in developing communication materials for new services, tools, or processes (e.g., FAQs, user guides, onboarding materials). + This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only. **Qualifications You Must Have** + Typically requires a Bachelor's degree in Information Technology, Computer Science, Technical Communication, and minimum of 8 years prior relevant experience or an Advanced degree in a related field and a minimum 5 years experience. + 3+ years of experience in technical writing within IT infrastructure, operations, or enterprise technology environments. + Experience documenting network, server, storage, virtualization, or cloud infrastructure preferred. + Excellent written and verbal communication skills, with strong attention to detail and accuracy. + Ability to quickly learn complex technical systems and translate them into understandable documentation. + Proficiency with documentation tools such as Confluence, SharePoint, or similar content management systems. **Qualifications We Prefer** + Collaborative mindset and ability to work effectively across technical and non-technical teams. + Strong organizational and project management skills, with the ability to manage multiple documentation initiatives simultaneously. + Certified Technical Communicator (STC) or equivalent + ITIL Foundation Certification **What We Offer** Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. **Learn More & Apply Now!** **Location:** This position is remote. However, the successful candidate must live in Puerto Rico. **Please consider the following role type definition as you apply for this role:** **Remote:** This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.