Public safety telecommunicator vs certification specialist

Differences between public safety telecommunicator and certification specialist duties and responsibilities

Public safety telecommunicator example responsibilities.

• Manage truck and equipment inventory, rental tracking and GPS monitoring.
• Certify in CPR and TTY/TDD phone calls.
• Assist in patrol of campus during evening hours.
• Receive and transmit radio communication to law enforcement agencies and police patrol cars for appropriate action.
• Answer emergency calls/dispatch police fire and sheriff, enter and cancel stolen property and vehicles, run criminal history
• Handle incoming calls in a busy AAA roadside service call center.
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Certification specialist example responsibilities.

• Support ISO audits for process documentation and software/ literature distribution, managing follow-up corrective action plans as needed.
• Pre-Certify and scheduling of MRI's and bone scans.
• Order supplies, apply cast, splints and other orthopedic equipment.
• Prepare, apply, remove and adjusts casts and splints as advised by physician.
• Review medical records to determine ICD-9 diagnosis and procedure codes according to establish guidelines and submit claims for processing.
• Assign ICD-9 codes for various clinic types such as physical, occupational and speech therapies, diagnostics and labs.
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