Lead, Security Assurance
Quality assurance manager job in Chicago, IL
Salary: Open + Bonus
Hybrid: 3 days onsite, 2 days remote
*We are unable to provide sponsorship for this role*
Qualifications
5+ years' hands-on Information Security experience, preferably within previous work in Compliance, Audit, Risk Management, or Security.
Bachelor's degree
Advanced understanding of information related frameworks and standards such as COBIT, NIST 800-53, NIST CSF, ISO etc.
Experience in security risk management principles and practices.
Experience in working with regulatory frameworks and requirements such as, Reg SCI, CFTC 99.18, etc.
Experience working in ServiceNow, Tableau, Archer GRC, Jira, and Confluence
Responsibilities
Scoping, planning, conducting, and reporting Security assessments for internal departments
Collaborate with the Security Engineering & Technology Integration and Threat Intelligence teams to assess risk and set security requirements for new technology onboarding and PoCs
Assist with oversight of the Security Observation Risk Tracking process which includes processing security observations nominated from various sources, assessing risk ratings for observations, communicating observations to risk owners, and managing the observation lifecycle
Collaborate with Threat Intelligence to determine MITRE ATT&CK tagging for observations within the Security Observation Risk Tracking process
Participate in Security review and approval of Linux server privilege elevation, proxy exception, and firewall exception requests
Participate in Security review and approval of Risk Intake, Risk Action Plan, and Risk Acceptance records managed by the Operational Risk Management & Controls team
Research and recommend new or updated risk assessment methodologies, frameworks, and standards
Assist with other Security Assurance Program efforts including but not limited to tracking of remediation and validation of audit, compliance, and regulatory findings as needed.
Collaborate with automation and AI teams to assess opportunities for incorporating AI into team processes
Documenting process flow enhancements and working with Security Business Operations to develop and enhance Security Assurance processes.
Assist Security Analysts, transferring technical and risk management knowledge
Partnering with IT department to disseminate, train, and provide guidance against the Security requirements
Workday Testing Data Staging Lead
Quality assurance manager job in Chicago, IL
Workday Testing & Data Staging Lead
Duration: 6+ months
We're seeking a Workday Testing & Data Staging Lead to manage test execution, coordination, and data readiness across a full Workday implementation (HR, Payroll, Integrations, Reporting). This role ensures accurate and complete test data across environments.
Responsibilities:
Lead test data setup, validation, and maintenance across dev, QA, and UAT.
Coordinate data loads and readiness with HRIT and integration teams.
Manage data cleansing, transformations, and error resolution.
Maintain data staging plans, schedules, and readiness metrics.
Qualifications:
5+ years' experience in data staging or migration for Workday implementations.
Strong hands-on skills with Workday EIBs, Studio, and data validation.
Excellent coordination and leadership in cross-functional settings.
Automation QA Lead - Infra & Application Resiliency
Quality assurance manager job in Chicago, IL
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Role Overview:
The Automation QA Lead - Infra & Application Resiliency is responsible for overseeing the execution, planning, and continuous improvement of automated testing and stability validation across infrastructure and application environments. This role ensures production resiliency through robust automation coverage, quality oversight of infrastructure change testing, and proactive issue resolution. The lead will collaborate closely with global stakeholders, including engineering and service delivery teams, to drive automation initiatives aligned with ITIL processes, maintain SLA compliance, and ensure seamless cross-regional delivery. The ideal candidate brings deep technical expertise, strong leadership, and a strategic mindset to enhance system health, testing efficiency, and operational reliability.
Key Responsibilities:
Automation & Stability Oversight
· Lead the execution and monitoring of automated production stability scripts to ensure consistent system performance.
· Drive automation strategies that enhance application resiliency and reduce manual intervention.
· Oversee stability validations and automated testing for infrastructure changes, ensuring minimal impact to production systems.
Stakeholder Engagement & Requirements Gathering
· Translate stakeholder needs into actionable automation deliverables and testing plans.
· Conduct regular connects with application Service Delivery Managers' and engineering leadership to share status updates, accomplishments, and roadmap progress.
· Influence strategic decisions through data-driven insights and quality metrics
· Maintain ongoing communication with stakeholders to track progress, gather feedback, and refine automation initiatives.
Quality & Change Management
· Ensure quality oversight for infrastructure change testing, aligning with ITIL processes and change management protocols.
· Validate and approve automation assets before deployment to non-prod and production environments.
· Incidents Analysis and identify proactively identify coverage
· Lead root cause analysis and Collaborate with engineering and operations teams to identify improvement opportunities and enhance testing coverage
Team Leadership & Delivery Management
· Drive closure of issues and risks related to automation script resiliency, maintaining accountability and transparency.
· Demonstrates expertise in reviewing automation code quality and ensuring comprehensive requirement gathering to drive optimal test design and coverage.
· Lead a cross-functional team to manage and deliver automation stability solutions within defined SLAs.
· Coordinate and plan automated testing efforts to validate application change deployments, ensuring they do not adversely impact application health or system resiliency.
· Exposure to DR testing initiatives
· Lead automation projects and activities within planned schedule, including aggressive timely follow up on risks, issues and escalations.
· Partner with India-based leads to ensure seamless handoffs, issue resolution, and continuous delivery across time zones.
· Conduct requirement-gathering sessions to identify areas where automation can improve efficiency, reliability, and scalability and conduct handover to India partner teams with outcomes to ensure proper fulfillment of USA Stakeholder requirements
· Provisioning & De-provisioning: Ensure all test accounts are properly created, rotated, and decommissioned following the standard procedures and to mitigate security risks
· Ownership & Auditability: Maintain clear documentation of identity ownership, purpose, and access patterns. All credentials must be securely stored in vaults and subject to compliance reporting
· Periodic Reviews: Conduct annual access certifications for all users. Failure to complete certifications results in access disablement and escalation
Planning & Testing Metrics Analytics for continuous improvements
· Ensure planning targets and delivery milestones are met consistently.
· Monitor and report on automation performance metrics, stability trends, and SLA adherence.
Qualifications:
· Minimum Bachelor's Degree in Information Technology or a related field, or equivalent experience required.
· At least 3 years of experience in infrastructure change testing and quality leadership.
· Proven experience in leading automation teams and managing production stability initiatives.
· Strong understanding of ITIL processes and infrastructure change management.
· Excellent communication and stakeholder management skills.
· Experience working with global teams, especially in USA-India collaboration models.
· Proactive independent decision maker using technical skills
· Ability to handle Change Advisory Board meetings and make decisions
Technical Skills
· Languages: Java, Python, VBScript
· Tools: Selenium, UFT, LeanFT, RestAssured, TestNG, Cucumber, Appium.
· Platforms: Web, WebServices (REST/SOAP), Windows, WPF, Mainframe.
· Frameworks: POM, BDD, custom automation suites.
· CI/CD: GitHub Actions, Azure DevOps, Jenkins.
· Database Testing: MSSQL, Oracle, DB2, AS400, Snowflake, Cosmos DB
· Should be able to demonstrate experience in designing automation frameworks, solutions for large scale projects
· Should have experience in designing unattended automation test suites.
· Should have experience in creating custom automation solutions and improve test automation efficiency.
· Should have experience in designing solutions which simplify complex problems, reusability.
· Should have worked on the Architect role and on varied POCs/ POVs and provide solutioning to automation and DevOps issues
· Strong hands on experience DevOps implementation (Jenkins / ADO / Bamboo)
· Worked on building automation frameworks according to problem in hand using suitable design patterns.
· Well experienced in code review which will improve resiliency of automation scripts
· Experience working on multiple operating systems (i.e. Windows, Linux, Unix)
· Good understanding on application monitoring tools like DynaTrace
· Familiarity of Agile Methodology Scrum/Kanban and project management tools like Azure and Jira
· Knowledge on Service Now and Change management process
Preferred Skills:
· Expertise in scripting languages (e.g., Python, Shell, PowerShell).
· Familiarity with CI/CD pipelines and automation frameworks.
· Experience with monitoring tools and incident management platforms.
· Strong analytical and problem-solving abilities.
QA Program Coordinator
Quality assurance manager job in Chicago, IL
About the Company
Our client is a prominent Global leader dedicated to delivering exceptional experiences with over 1,000 subsidiaries and affiliated brands.
This position is responsible for supporting ongoing Global Quality Assurance (QA) program activities. Reporting to the Senior Manager of Global QA, this role will contribute to the development and execution of key QA initiatives and product platforms. The individual in this role will lead and carry out tasks tied to prioritized QA administration, continuous improvement efforts, program enhancements, and measurement initiatives. They will coordinate workstreams, manage tasks, and collaborate closely with vendor partners and internal stakeholders. Regular participation in stakeholder meetings and integration of activities into the broader QA program framework will be expected.
Position Summary:
Develop and maintain schedules while coordinating cross-functional resources
Prepare meeting materials, including PowerPoint presentations
Schedule meetings and coordinate logistics
Capture and distribute meeting notes
Track and manage meeting follow-up items
Support evaluation design and checklist updates
Manage checklist versioning and related documentation
Assist with self-evaluation programming needs
Plan and oversee evaluation pilots
Coordinate with cross-functional teams to align QA program strategy with broader organizational standards and initiatives
Maintain and update program information across internal platforms and channels
Provide support for ad-hoc tasks related to program content, documentation, and communications
Draft communications for field teams and stakeholders
Respond to program inquiries or route questions to the appropriate contacts
Assist in prioritizing QA requests and partner closely with IT as needed
Manage biweekly invoicing processes
Minimum Experience:
At least 5+ years of experience in management, marketing, and leadership
Proven experience supporting or managing Quality Assurance, compliance, or operational programs
Strong project management skills, including the ability to prioritize tasks, manage multiple workstreams, and meet deadlines
Demonstrated experience coordinating cross-functional teams and collaborating with both internal stakeholders and external vendors
Excellent written and verbal communication skills, including the ability to prepare presentations, draft communications, and distill complex information clearly
Exceptional organizational skills with strong attention to detail
Experience preparing and maintaining documentation, checklists, program guides, or process materials
Ability to analyze program data, identify trends, and contribute to improvement recommendations
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
Quality Manager
Quality assurance manager job in Libertyville, IL
Job Posting Start Date 11-30-2025 Job Posting End DateFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary
Summary:
The “Quality Manager” will be based in Libertyville, IL reporting to Sr. Director Quality.
In this role, you will develop, implement, and coordinate product assurance program to prevent or eliminate defects in new or existing products.
What a typical day looks like:
Responsible for Quality Operations for the Libertyville site including Quality Engineering and Quality Control
Maintains site compliance to ISO 13485 and customer requirements
Researches, evaluates and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends and design and development of new products for consideration by other members of management team.
Contributes with other top management personnel in formulating and establishing company policies, operating procedures and goals.
Develops initial and subsequent modifications of product assurance program to delineate areas of control, personnel requirements and operational procedures within program.
Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program.
Conducts management meetings with product assurance program department heads to establish, delineate and review program organizational policies, to coordinate functions and operations between departments, and to establish controls and procedures for attaining goals.
Interface with customers on technical/quality issues and improvement initiatives.
In charge of managing customer audits and regulatory/compliance agency audits.
Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.
Visits and confers with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders and vendor quality standards.
Confers with engineers about quality assurance of new products designed and manufactured products on market to rectify problems.
Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.
The experience we're looking to add to our team:
Typically requires a Bachelor's degree in Engineering or related field or equivalent experience and training.
Typically requires a minimum of 10 years of experience developing, implementing and maintaining quality systems or related area.
Demonstrates advanced functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills.
Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
Demonstrates knowledge of multiple functional technologies/processes, industries or functions and understanding of interdependencies of such processes at the site.
Must have knowledge of difficult system requirements and both national and international government regulatory agency standards.
Must have knowledge of relevant regulatory standards and applicable regulations.
Demonstrates expert functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills.
Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas; understands the strategic impact of the function across sites.
What you'll receive for the great work you provide:
Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement
Pay Range (Applicable to Illinois)$136,200.00 USD - $187,300.00 USD AnnualJob CategoryQuality
Is Sponsorship Available?
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Auto-ApplyManager - Quality
Quality assurance manager job in Chicago, IL
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
As a Quality Engineer Manager of Information Technology at United Airlines, you will be responsible and accountable for day-to-day supervision and direction of QE Engineers. You'll directly supervise onsite and offshore Quality engineering professionals and ensure they are managing and owning deliverables. In this role you'll have accountability governing quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is a must. You'll work closely with application teams and leadership to influence best quality practices and drive TMMi test maturity.
* Govern functional and non-functional testing that includes agile, integration, end to end, performance, stress and endurance test with application development and non-functional teams
* Offer creative solutions to solve complex problems such as reacting to technical limitations for test automation, late delivery of QA builds, scope creep, emergency changes, shifting priorities etc.
* Drive innovations and efficiencies with GenAI capabilities from proof of concept to implementation across Digital Technology
* Develop and implement strategies to improve QE practices from pre to post deployment (i.e. gating criteria, in sprint test automation, tooling)
* Partner with application DevOps teams and build CICD pipeline for the sanity, integration and regression tests in QA and Production environments
* Accountable for overseeing quality efforts on multiple projects and/or a large program that consists of multiple testing tracks and applications
* Research and resolve people and project issues; provide recommendations; escalate to senior management as needed
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree in Computer Science, Information technology or similar
* 5+ years of Quality Engineering experience with managing large enterprise programs
* 3+ years of experience implementing Test Automation framework
* 3+ years of experience in supporting release automation (CICD) and application performance testing
* Willing and able to travel domestic/internationally (up to 10%)
* Listening, communication, partnership and negotiation skills
* Programming: Java, Selenium and SQL
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* TMMI (Test Maturity Model Integration) Certification and/or knowledge
* CSTE or any other Test Automation related certifications
* Previous airline experience
* Test Management Tools: TFS, Jira, Microsoft Test Management,
* Automation: Ready API, SOAPUI, Rest Assure, SeeTest or any others to automate API's, UI and Mobile application
* Understanding of cloud, distributed, microservice, mainframe and desk top based technology (AWS Preferred)
* Understanding and/or implementation of GenAI testing technologies
The base pay range for this role is $99,750.00 to $129,924.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Global Supplier Quality Process Manager
Quality assurance manager job in Chicago, IL
Job Purpose
We are seeking a passionate, tech-savvy and proactive manager to support the design and implementation of a pioneering global digital solution for our Quality Management System (QMS). As a Global Supplier Quality Process Manager, you will work closely with the Global QMS Lead to shape the “to be” processes of the system, being a part of building and deployment of the solution, and spearhead change management initiatives across the organization. The ideal candidate will be a digital enthusiast with a deep understanding of technology and a willingness to push the boundaries of innovation in QMS & Supplier Management.
Essential Functions & Responsibilities
1. Design and implementation of supplier management system processes (digitalize the supplier approval, non conformance management, supplier performance, audit tool)
Support the creation of “to be” process flows that integrate digital tools and solutions
Work with subject matter experts (SMEs) and stakeholders to ensure proposed processes meet global standards and regulatory requirements
Ensure new processes sign off within global, regional and local teams GCOE / Regions
2. Support design & build of digital solution
Partner with solution Product Owner, collaborators and external vendor to design, build, test and deploy the digital QMS solution
Plan and prepare the current document management digital solution for the proper migration to new one
Ensure solution's functionalities are aligned with the organization's future-proofing goals
Support functional backlog control and gap closure within the solutions team during the streams
Coordinate UAT (user acceptance test) within business process team
3. Change management support for the Supplier management processes
Develop and implement change management strategies to ensure successful adoption of the new digital supplier management solution across the organization
Lead training and communication efforts to ensure a smooth transition to the new digital solution, fostering a culture of continuous improvement and innovation
Identify and address any challenges or resistance related to the adoption of new technologies and processes
4. Collaboration and stakeholders' engagement
Act as a liaison between business users, IT, external partners to ensure seamless communication and delivery of the solution
Prepare updates to senior leadership (project sponsors) on project progress, challenges, milestones
Govern change requests
Establish and maintain relationship with FSQ global teams to ensure alignment and adherence to project timelines and objectives, leading digital solution adoption
Expected Experience & Required Skills
5+ years experience in managing FSQ transformation projects, preferably in the field of Quality Management Systems or enterprise-level software solutions
3+ years experience on Supplier Quality Management System / ISO 9001:2015 implementation and/or maintenance
Proven experience in process design, system implementation, and deployment of digital solutions globally
Hands-on experience with change management practices in a global or cross-functional environment
Familiarity with QMS tools and software platforms (like Siemens, Veeva, ETQ)
Familiarity with Food Safety & Quality Global standard system, as BRC, FSSC, or other GFSI recognized scheme
Experience with Agile methodologies and project management tools would be high value asset
Excellent interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders
Proactive, self-starter, with the ability to take ownership of tasks and deliver results with minimal supervision
Leadership capabilities, with experience in leading change and supporting through transitions
Tech-enthusiast with a passion for digital innovation and staying up-to-date with the latest trends in technology
Collaborative, adaptable and able to work in a dynamic and global team environment
Meticulous, organized and capable of leading multiple priorities
Work Environment & Schedule
This position is considered a
Normal office environment with moderate travel to customer locations, stores, manufacturing facilities, etc.; offices are open workspaces
Additionally, this role requires 40 hours/week schedule, 5 days a week.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$102,100.00 - $127,600.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Chicago/Aon Center
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact *********************** for assistance.
Auto-ApplyDirector of Quality Assurance
Quality assurance manager job in Naperville, IL
Who We Are ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn-and-burn opportunities, and card-linked programs to leverage merchant-funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Our core values are Integrity, Curiosity, and Advocacy for our clients.
We are looking for a talented, experienced Director of Quality Assurance to join our dynamic team and help us transform and lead the future of our QA practice.
Location: This role offers a hybrid work arrangement, with our office located in Naperville, IL (60563), and requires a minimum of three days per week onsite.
What You Will Do
As the Director of Quality Assurance at ampli FI, you will be responsible for assessing, rebuilding, and leading our QA organization to the next level of maturity. You will bring strong leadership, deep hands-on experience, and a continuous improvement mindset to ensure that testing is executed to the highest standards across Product Development, Client Implementations, and Support.
You will own the development of best practices, ensure consistent delivery, and lead a team responsible for functional, integration, regression, automation, load, and UAT testing. You will work closely with Engineering, Product Management, Client Delivery, and Infrastructure teams to drive quality and operational excellence across the entire delivery lifecycle.
How You Will Contribute
* Take a holistic view of the current QA organization, processes, tools, and outcomes - and lead a plan for substantial improvement and maturity.
* Build, lead, and mentor a hands-on QA team responsible for Functional, Regression, Integration, Automation, Load/Performance, and UAT Facilitation testing.
* Redefine and implement QA best practices and operational standards, ensuring consistency, accountability, and quality across all projects and teams.
* Lead the execution and continuous enhancement of test planning, test execution, test reporting, and defect management processes.
* Drive the expansion of automation frameworks for API, backend, ETL, and UI testing, ensuring higher efficiency and reliability.
* Ensure timely, thorough, and transparent reporting of QA activities, including test coverage, pass/fail rates, defect metrics, and quality trends.
* Partner closely with Engineering, Product Management, IT Operations, Client Delivery, and Infrastructure teams to align QA activities with business priorities and product delivery pipelines.
* Advocate for QA best practices throughout the development lifecycle, promoting a "quality-first" mindset across ampli FI.
* Oversee and drive improvements to Load/Performance testing, ensuring platform scalability and reliability.
* Collaborate with Risk and Security teams to support remediation testing for security vulnerabilities.
* Lead QA support for deployments in lower environments and production, including smoke testing and release validation.
* Manage QA staffing, training, and professional development initiatives.
The Expertise You Bring
* 7+ years of progressive experience in Quality Assurance, Software Testing, and/or Quality Engineering roles.
* 3+ years of leadership experience building and leading QA teams in a fast-paced, agile software development environment.
* Proven experience assessing, improving, and scaling QA processes, frameworks, and automation.
* Deep hands-on experience with QA methodologies across functional, integration, regression, performance, API, and UAT testing.
* Strong background building and maintaining test automation frameworks (Selenium, Cucumber, Java, API testing, JMeter).
* Experience working in Agile/Scrum environments with 2-week sprint cycles.
* Strong experience with Jira/Xray or similar test management and reporting tools.
* Deep knowledge of cloud-based testing (AWS environments preferred) across multiple test environments (CIT, UAT, Production).
* Proven track record working across Product, Engineering, Client Delivery, and Risk teams.
* Excellent communication, leadership, and change management skills.
* Highly hands-on with the ability to dive into test plans, execution, troubleshooting, and process improvements as needed.
Additional (Bonus) Skills
* Experience working in financial services, banking, or loyalty/rewards platform industries is a plus.
* Familiarity with SOC2 and other audit/compliance frameworks.
* AWS certification is a plus.
* ISTQB or other QA-related certifications are a plus.
Physical Requirements
* Frequently required to sit and stand.
* Required to use hands to handle or feel objects, tools, or controls.
* Visual acuity and manual dexterity required to manage projects and use software and a laptop computer.
Other Duties
Duties, responsibilities, and activities are not all-encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
What We Offer
* Competitive salary
* Medical, Dental, and Vision Benefits
* 401(k) and 401(k) Employer Match
* Employer-Funded Insurance, Short & Long Term Disability
* Voluntary Café Plans for insurance, including life, accident, hospital, and critical care
* Voluntary Café Plans including parking and transit
* Flexible work hours in a hybrid environment
* Opportunities for professional development and growth
* Paid Time Off, including holiday, vacation, and personal time
* Parental Leave
* Employee Assistance Programs
* Snacks and a Gym onsite
The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $130,000 - $135,000.
ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.
Director of Quality Assurance_Apr04
Quality assurance manager job in Chicago, IL
Meet Our Team:
Director of Quality Assurance_Apr04 Director of Quality Assurance_Apr04 Director of Quality Assurance_Apr04 Director of Quality Assurance_Apr04
The Senior Director Finance role is an exciting opportunity to be a key leader serving as a member of the India Leadership team and Global Finance team supporting a dynamic and high growth organization. This is a multi-faceted role handling a large team working in a highly matrixed-structure. Picture Yourself at Pega: In this role you will establish strong processes and controls that enable the group to deliver high quality results. The position not only has the responsibility of looking inward, but also to keep an eye outwards and apprise the business and key stakeholders of any threats and opportunities arising out of any economic, political or any other changes in India/APAC. What You'll Do at Pega:• Manage the APAC financial closing process - work cross-functionally and coordinate everyone's efforts to ensure that all required financial data is properly captured, reconciled, documented, and disclosed.• Ensure that all APAC financial data is in compliance with Generally Accepted Accounting Principles (GAAP).• Ensure that monthly close deadlines for US SEC reporting purposes are met.• Develop and maintain accounting policies and procedures including process documentation and control matrices.• Review and approve APAC accounting transactions; responsible for overseeing APAC general ledger, sub-ledgers and fiscal records.• Manage the fixed asset systems.• Manage APAC operating cash, the weekly bank reconciliation, and reporting.• Direct and coordinate financial planning and budget management functions• Recommend benchmarks for measuring the financial and operating performance• Monitor and analyze monthly operating results against budget• Oversee daily operations of the finance and accounting department Who You Are: A highly proficient senior leader who can inspire, build, and retain a highly engaged, efficient and motivated team. Has strong analytical and project management skills to be able to allocate resources well and influence, build consensus, and resolve conflicts as required. Support a team-oriented environment, ensuring that all tasks are being completed timely and accurately. What You've Accomplished:• CA (Chartered Accountant) with strong experience in working within the technology industry• 15+ years' experience across finance, accounting, budgeting, and cost control principles including U.S. and India Generally Accepted Accounting Principles• Knowledge of automated financial and accounting reporting systems.• Knowledge of federal and state financial regulations• Ability to analyze financial data and prepare financial reports, statements and projections• Small and large project/program orientation• Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Pega Offers You:• A rapidly growing yet well-established business• The world's most innovative organizations as reference-able clients• Analyst acclaimed technology leadership in a massive emerging market• A workplace that requires people to have an informed opinion
Auto-ApplyFood Safety & Quality Manager (Food Manufacturing Plant)
Quality assurance manager job in Aurora, IL
The Food Safety and Quality Assurance (FSQA) Manager is responsible for developing and managing FSQA programs for commissary operations and activities that will ensure adherence to finished product standards. This role will lead and handle compliance with company policies, food safety standards, government regulations, manufacturing industry best practices, including but not limited to HACCP, GMPs, and SOPs. The FSQA Manager oversees audits, investigations, and corrective actions, and provides leadership to the FSQA Department. This position is multisite and responsible for FSQA operations in two manufacturing plants in Addison, IL and Aurora, IL.
CORE RESPONSIBILITIES
Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences:
Family: Work together to make everyone feel at home, and we step up when someone needs help
Work closely with Operations and Maintenance to drive food safety and quality ownership on the production floor
Collaborate with cross-functional teams to ensure quality standards are integrated throughout the production process
Develop, recommend, and monitor corrective actions when food safety or quality deficiency is identified
Supervise and support the FSQA supervisor and hourly team members, including training, coaching, and managing performance
Provide consistent support for hourly team members across both manufacturing plant facilities by maintaining an active presence in one plant while the FSQA supervisor supports the other, ensuring seamless operations and fostering strong cross-facility collaboration
Greatness: We're obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude and Cleanliness
Implement food safety and quality assurance programs that effectively monitor product quality and manufacturing to ensure compliance with regulatory and finished product requirements
Plan, conduct and monitor testing and inspection of materials and products to ensure finished product safety and quality
Stay current with changes in food safety laws, regulations, and industry best practices, communicating relevant updates to stakeholders
Maintain current library of all GMPs and SOPs ensuring compliance with federal, state, local and organizational laws, regulations, guidelines, and policies
Energy: We move with urgency and passion, while maintaining attention to detail
Ensure compliance with all quality programs, including GMPs and HACCP
Manage HACCP assessments and reassessments, develop and maintain HACCP plans, manage HACCP records
Lead continuous improvement initiatives focused on enhancing food safety culture and reducing risk
Fun: We entertain our guests, we connect authentically, and we make each other smile
Develop and execute training programs that support the company's objectives regarding quality and food safety
Ensure all new regulations are quickly and accurately implemented at both facilities and through suppliers
Represent quality assurance on cross-functional teams
ORGANIZATION RELATIONSHIPS
This position reports to the Senior Plant Operations Manager and interacts with outside vendors including USDA and OSHA
REQUIRED QUALIFICATIONS
Minimum Work Experience, Qualifications, Knowledge, Skills, Abilities
Minimum 4 years' experience in Food Safety or Quality Assurance roles with previous experience working in a food manufacturing plant
In depth knowledge of food safety requirements including HACCP and GMPs
Proven track record of successful implementation of food related quality programs
Knowledge of food labeling, USDA, and FDA
Ability to multi-task and manage projects concurrently
Proficient with Microsoft Office Suite
Strong analytical and problem-solving skills
Excellent interpersonal skills with ability to create and maintain positive working relationships with vendors, management, and team members
Exceptional time management skills with proven ability to meet deadlines while maintaining attention to detail
Ability to read, analyze, interpret, and communicate quality and food safety issues with written reports, business correspondence, policies, and procedures
Minimum Educational Level/Certifications
Bachelor's degree in biology, Food Science, or related field
Physical Requirements
Ability to sit, stand, and walk as needed, and to use hands and fingers to operate a computer, keyboard, mouse, and telephone for communication
Comfortable working in environments that may be hot or cold
Ability to work safely with a variety of chemicals and solvents, following all guidelines outlined in the applicable material safety data sheet
Ability to occasionally lift and move items weighing up to 20 pounds
Travel Requirement
Frequent travel between manufacturing plants in Aurora, IL and Addison IL
PREFERRED QUALIFICATIONS
Educational Level/Certifications
One or more of the following certificates/credentials are recommended:
HACCP (Hazard Analysis Critical Control Points)
SQF (Safe Quality Foods)
BRC (British Retail Consortium)
Other GFSI (Global Food Safety Initiative)
Work Experience and Qualifications
Experience bringing a facility to SQF level certification
Bilingual in English and Spanish a plus
Hot dog! The pay range for this role is $95,000 - $120,000. Your actual compensation will depend on experience, location, and/or additional skills you bring to the table.
This position is also served with:
Participation in a discretionary bonus program based on company and individual performance, among other ingredients
A monthly technology reimbursement
Quarterly Portillo's gift cards
A bun-believable benefits package that includes medical, dental, and vision insurance along with paid time off, life insurance, and our 401(k) plan with a company match
Learn more about our benefits here
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.
Auto-ApplySr Manager, Quality Assurance - Parenteral (Night Shift)
Quality assurance manager job in Pleasant Prairie, WI
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Responsibilities:
The Night Shift Sr. Manager, Quality Assurance, will support the start-up and routine operation of the QA organization overseeing Parenteral operations at Lilly's Kenosha, Wisconsin pharmaceutical manufacturing site. Responsibilities include technical and administrative leadership, as well as project management.
Serve as technical resource to review and approve technical documents
Network with cross-functional technical project delivery team to ensure equipment and systems comply with quality requirements and are implemented with a Quality by Design framework
Work with the Associate Director, Quality Assurance to support the development of the vision, strategy and quality culture for the overall site quality assurance organization with focus on the formulation, filling and visual inspection programs
Support initial recruiting, build capability, for a diverse leadership and quality assurance staff to support qualification, validation and routine production
Manage a team of up to approximately 15 direct reports
Support the site to ensure a safe work environment including supporting and leading safety efforts for your team
Support the development of the overall site operational readiness plan including development of quality processes and approval of operational procedures and controls
Foster a strong quality culture including maintaining open communications and promoting teamwork and employee participation in the work group
Supervise, coach, and aid in employee development and performance management; ensure a fair and equitable work environment
Review and approve GMP documentation including procedures, deviations, technical reports, change controls, etc.
Network with global and other parenteral sites to understand best practices and share knowledge
Work cross-functionally with the area process teams for metrics reviews, operational support, and issue/deviation management
Support inspection readiness activities
Interact with regulatory agencies during inspections regarding cGMP issues
Ensure data integrity by design
Basic Requirements:
Bachelor's degree in a science, engineering, or related field of study
5+ years in pharmaceutical leadership with specific QA experience, including leading or working effectively with a cross-functional group
Additional Skills/Preferences:
Commit to successfully maintain Lilly Computer System Quality Assurance (CSQA) Certification
Strong knowledge of Quality Management Systems and applicable regulatory requirements
Previous experience directly supporting a pharmaceutical manufacturing operation
Excellent interpersonal, written and oral communication skills
Strong technical aptitude and ability to train and mentor others
Demonstrated technical writing skills
Demonstrated problem-solving and decision-making skills
Previous facility or area start up experience
Previous equipment qualification and process validation experience
Previous experience with highly automated syringe filling, vial filling, and visual inspection equipment
Previous experience with Manufacturing Execution Systems and electronic batch release
CQM, CQE, or CQA certification from the American Society for Quality (ASQ)
Previous experience with deviation and change management systems including Trackwise
Additional Information:
Ability to work 8-hour days - Monday through Friday (Night Shift)
Ability to work overtime as required
Ability to travel 10-25% or potentially relocate during the project phase to support the design and staffing of the facility
May be required to respond to operational issues outside of core business hours and days
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$94,500 - $138,600
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-ApplyManufacturing Quality Manager
Quality assurance manager job in Westchester, IL
Responsibilities will include: Oversee development and implementation of company safety & quality management system Develop and implement a quality plan to meet quality levels established by company guidelines and local regulations Lead and facilitate the quality champion program to analyze and correct nonconformance and complaints
Collaborate with engineering to review project readiness and the purchasing of a supplier management strategy
Work with company team members and local regulators to establish inspection protocols and ensure compliance
Analyze and resolve process quality issues and needs as they relate to process performance and quality requirements
Provide data related to KPI's and identify opportunities for improvement
Travel to suppliers to ensure quality and process capacities are met
Strive to develop a feeling of pride and loyalty to company and team members
Champion Affirmitive Action Program in hiring, development and promotion opportunities
Become familiar with company policies and train subordinates to follow guidelines
Strive to improve leadership and management capabilities for personal development
Qualifications
BS in Engineering, Quality, Business or rleated degree
6+ years in a manufacturing or construction environment implementing quality programs
Strong organizational and problem solving skills
Track record of implementing Lean Manufacturing methodologies and Continuous Improvement
Strong written and verbal communication skills
Leadership ability
U.S. Citizen or Green Card holder
Additional Information
Perks:
Established and growing company
Competitive pay and benefits packages
Plenty of career growth opportunities
Quality Control Manager
Quality assurance manager job in Arlington Heights, IL
With sales of €500m and 2,800 employees worldwide, Nemera is one of the leading global manufacturers of complex drug delivery systems for the pharmaceutical industry, offering to patients a broad product portfolio which includes inhalation devices, injection devices, nasal and dermal pumps and ophthalmic delivery devices. Nemera has built very long lasting, strong relationships with the leading global pharmaceutical companies globally by providing high quality development, industrialization and manufacturing services. Nemera develops and manufactures its own IP product platforms but also offers also fully custom developments and contract manufacturing.
Nemera's manufacturing sites are located in the US, France, Germany, Brazil and Poland. The headquarters and Innovation Center for early device design and development are located in France (Lyon).
We have big ambitions at Nemera! We are growing our franchises and strengthening our capabilities.
Position Purpose: Plan, coordinate and manage through completion, assigned projects designed to ensure continuous production and distribution of products consistent with established standards. Supervise and coordinate the activities of Quality staff. Evaluate compliance using relevant information and individual judgment to determine whether events or processes comply with specifications, operating procedures, and standards. Duties and responsibilities are accomplished personally or through subordinate staff.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
Coordinate and execute objectives throughout the company in cooperation with other managers, to maximize product quality and operating system efficiency/effectiveness to minimize costs
Identify and coordinate resolution of system(s) inefficiencies that contribute to increased quality costs
Coordinate the execution of validations, including creation of written protocols
Coordinate the execution and participates in elements of investigations regarding customer complaints
Assesses results of Customer Complaint investigations and Corrective Actions for application, validity, and conformance to FDA regulatory, ISO and Customer requirements
Ensures CAPA system is effective and utilizes problem solving techniques to reduce internal and external failures. Ensures sound techniques are applied (FMEA, Design of Experiments, Cause and Effect, Flow Charts, SPC) to solve problems effectively. Assesses results for application, validity, and conformance to specification
Analyzes data in relationship to assigned projects to determine adequacy of present standards and establish proposed quality improvements. This includes analysis of current inspection methods and sample plans.
Plans, promotes, performs, and organizes training activities for internal departments and customers, related to quality activities which include basic statistics, DOE, GR&R, Sample Plan designation, validation creation, control and oversight
Interacts with customers to assure mutual interpretation of specified requirements to ensure fulfillment of customer requirements and objectives are met
Ensures ISO and FDA QSR quality systems compliance
Generates and provides monthly and weekly reports as required
Executes specific responsibilities as defined within the company quality operating system
Supports and maintains all policies of the company including but not limited to applicable FDA regulatory and ISO requirements, Health and Safety Requirements and Continuous Improvement initiative
Review and approve various document as defined in the established QMS
Responsible for the coordination and evaluation of the Quality department
Carries out supervisory responsibilities, in accordance with the organization's policies and applicable laws. Participates in interviewing, hiring, and training employees: planning assigning and directing tasks, apprising performance, rewording, and disciplining employees, addressing complaints, and resolving problems
Represent the Quality Department in support of customer and ISO audits
Other duties as assigned
POSITION REQUIREMENTS:
Bachelor's degree in Engineering or related field
Minimum of 5 years of related work experience with at least one of those years in a supervisory role
Lean Manufacturing experience (including Six sigma training) and/or certifications preferred
Database software such as SAP experience
Ability to lift 30 lbs., and stand / sit / walk up to 80% of shift
PREFERRED KNOWLEDGE/SKILLS:
Ability to apply advanced mathematical concepts and intermediate statistical knowledge
Excellent communication with the ability to understand, read, write, and speak English
Ability to coach and mentor on an individual and group basis
Demonstrated organizational skills with ability to meet strict deadlines daily
Ability to use common software productivity tools, such as Word, Excel, and PowerPoint
Ability to understand and articulate how individual role interrelates with Quality department function, goals, and objective
WORK ENVIRONMENT:
Office and clean room environment that may include moderate noise levels and required appropriate PPE and cleanroom apparel
Ability to travel between office and production departments as well as company buildings required
ADDITIONAL NOTES
This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and may be revised at any time by the Company.
Qualifications
POSITION REQUIREMENTS:
Bachelor's degree in Engineering or related field
Minimum of 5 years of related work experience with at least one of those years in a supervisory role
Lean Manufacturing experience (including Six sigma training) and/or certifications preferred
Database software such as SAP experience
Ability to lift 30 lbs., and stand / sit / walk up to 80% of shift
PREFERRED KNOWLEDGE/SKILLS:
Ability to apply advanced mathematical concepts and intermediate statistical knowledge
Excellent communication with the ability to understand, read, write, and speak English
Ability to coach and mentor on an individual and group basis
Demonstrated organizational skills with ability to meet strict deadlines daily
Ability to use common software productivity tools, such as Word, Excel, and PowerPoint
Ability to understand and articulate how individual role interrelates with Quality department function, goals, and objective
WORK ENVIRONMENT:
Office and clean room environment that may include moderate noise levels and required appropriate PPE and cleanroom apparel
Ability to travel between office and production departments as well as company buildings required
Additional Information
Why Join Nemera?
At Nemera, we prioritize patients when creating drug delivery devices, understanding that accurate dosing and ergonomics are crucial for treatment adherence. Joining Nemera means becoming part of a team that enjoys working together and consistently delivers on its commitments. We take pride in our work because it improves patients' lives.
We look forward to receiving your application (resume submitted in English is appreciated). We offer varied jobs job in an international group, if you want to discover more about Nemera, please look at our website ************** Know someone at
Nemera? We have a Referral Program so, be sure to have them submit you as a referral prior to applying for this position
POSITION RANGE: $90,000 - $115,000 USD Salaried
(This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.)
For US Benefits, CLICK HERE.
Nemera is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected class indication. This company is required by federal law to hire only persons who can establish they are eligible to work in the United States.
Quality Control Manager
Quality assurance manager job in Buffalo Grove, IL
With sales of €500m and 2,800 employees worldwide, Nemera is one of the leading global manufacturers of complex drug delivery systems for the pharmaceutical industry, offering to patients a broad product portfolio which includes inhalation devices, injection devices, nasal and dermal pumps and ophthalmic delivery devices. Nemera has built very long lasting, strong relationships with the leading global pharmaceutical companies globally by providing high quality development, industrialization and manufacturing services. Nemera develops and manufactures its own IP product platforms but also offers also fully custom developments and contract manufacturing.
Nemera's manufacturing sites are located in the US, France, Germany, Brazil and Poland. The headquarters and Innovation Center for early device design and development are located in France (Lyon).
We have big ambitions at Nemera! We are growing our franchises and strengthening our capabilities.
Position Purpose
: Plan, coordinate and manage through completion, assigned projects designed to ensure continuous production and distribution of products consistent with established standards. Supervise and coordinate the activities of Quality staff. Evaluate compliance using relevant information and individual judgment to determine whether events or processes comply with specifications, operating procedures, and standards. Duties and responsibilities are accomplished personally or through subordinate staff.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
Coordinate and execute objectives throughout the company in cooperation with other managers, to maximize product quality and operating system efficiency/effectiveness to minimize costs
Identify and coordinate resolution of system(s) inefficiencies that contribute to increased quality costs
Coordinate the execution of validations, including creation of written protocols
Coordinate the execution and participates in elements of investigations regarding customer complaints
Assesses results of Customer Complaint investigations and Corrective Actions for application, validity, and conformance to FDA regulatory, ISO and Customer requirements
Ensures CAPA system is effective and utilizes problem solving techniques to reduce internal and external failures. Ensures sound techniques are applied (FMEA, Design of Experiments, Cause and Effect, Flow Charts, SPC) to solve problems effectively. Assesses results for application, validity, and conformance to specification
Analyzes data in relationship to assigned projects to determine adequacy of present standards and establish proposed quality improvements. This includes analysis of current inspection methods and sample plans.
Plans, promotes, performs, and organizes training activities for internal departments and customers, related to quality activities which include basic statistics, DOE, GR&R, Sample Plan designation, validation creation, control and oversight
Interacts with customers to assure mutual interpretation of specified requirements to ensure fulfillment of customer requirements and objectives are met
Ensures ISO and FDA QSR quality systems compliance
Generates and provides monthly and weekly reports as required
Executes specific responsibilities as defined within the company quality operating system
Supports and maintains all policies of the company including but not limited to applicable FDA regulatory and ISO requirements, Health and Safety Requirements and Continuous Improvement initiative
Review and approve various document as defined in the established QMS
Responsible for the coordination and evaluation of the Quality department
Carries out supervisory responsibilities, in accordance with the organization's policies and applicable laws. Participates in interviewing, hiring, and training employees: planning assigning and directing tasks, apprising performance, rewording, and disciplining employees, addressing complaints, and resolving problems
Represent the Quality Department in support of customer and ISO audits
Other duties as assigned
POSITION REQUIREMENTS:
Bachelor's degree in Engineering or related field
Minimum of 5 years of related work experience with at least one of those years in a supervisory role
Lean Manufacturing experience (including Six sigma training) and/or certifications preferred
Database software such as SAP experience
Ability to lift 30 lbs., and stand / sit / walk up to 80% of shift
PREFERRED KNOWLEDGE/SKILLS:
Ability to apply advanced mathematical concepts and intermediate statistical knowledge
Excellent communication with the ability to understand, read, write, and speak English
Ability to coach and mentor on an individual and group basis
Demonstrated organizational skills with ability to meet strict deadlines daily
Ability to use common software productivity tools, such as Word, Excel, and PowerPoint
Ability to understand and articulate how individual role interrelates with Quality department function, goals, and objective
WORK ENVIRONMENT:
Office and clean room environment that may include moderate noise levels and required appropriate PPE and cleanroom apparel
Ability to travel between office and production departments as well as company buildings required
ADDITIONAL NOTES
This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and may be revised at any time by the Company.
Qualifications
POSITION REQUIREMENTS:
Bachelor's degree in Engineering or related field
Minimum of 5 years of related work experience with at least one of those years in a supervisory role
Lean Manufacturing experience (including Six sigma training) and/or certifications preferred
Database software such as SAP experience
Ability to lift 30 lbs., and stand / sit / walk up to 80% of shift
PREFERRED KNOWLEDGE/SKILLS:
Ability to apply advanced mathematical concepts and intermediate statistical knowledge
Excellent communication with the ability to understand, read, write, and speak English
Ability to coach and mentor on an individual and group basis
Demonstrated organizational skills with ability to meet strict deadlines daily
Ability to use common software productivity tools, such as Word, Excel, and PowerPoint
Ability to understand and articulate how individual role interrelates with Quality department function, goals, and objective
WORK ENVIRONMENT:
Office and clean room environment that may include moderate noise levels and required appropriate PPE and cleanroom apparel
Ability to travel between office and production departments as well as company buildings required
Additional Information
Why Join Nemera?
At Nemera, we prioritize patients when creating drug delivery devices, understanding that accurate dosing and ergonomics are crucial for treatment adherence. Joining Nemera means becoming part of a team that enjoys working together and consistently delivers on its commitments. We take pride in our work because it improves patients' lives.
We look forward to receiving your application (resume submitted in English is appreciated). We offer varied jobs job in an international group, if you want to discover more about Nemera, please look at our website ************** Know someone at
Nemera? We have a Referral Program so, be sure to have them submit you as a referral prior to applying for this position
POSITION RANGE:
$90,000 - $115,000 USD Salaried
(This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.)
For US Benefits,
CLICK HERE
.
Nemera is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected class indication. This company is required by federal law to hire only persons who can establish they are eligible to work in the United States.
Supplier Quality Manager
Quality assurance manager job in Vernon Hills, IL
Job Introduction
Reporting to the North American Quality Manager and in close collaboration with the Global Purchasing and Engineering organizations you will be responsible for Quality deliverables required from the Supplier Base in delivering fully conforming and effective products while ensuring processes for existing product remain in control without detriment to overall delivery and cost performance.
The Supplier Base includes external suppliers of parts that are built into hydraulic valves and systems such as component manufacturers, manifold suppliers, material processors, proprietary part suppliers, and tooling manufacturers prototype shops. The supply base also includes suppliers of heat treat, coatings, ground and honed parts.
Role Responsibility
Define the Supplier Quality Assurance Strategy for the North American organization.
Develop a responsive, and technically competent Supplier Quality organization.
Communication of the Quality Assurance requirements internally and externally to the supply base.
Define areas of weakness at individual suppliers, establish goals for improvement, and implement projects to resolve.
Take ownership for the definition, updating and communication of the Supplier Quality Assurance Manual.
Working with Purchasing and the suppliers Quality organizations, monitor current supplier performance: Impact, Quality, Warranty and Cost.
Develop and implement a follow up mechanism with suppliers on a regular basis with an end toward increasing the Quality performance.
Assist the suppliers with the development of new and existing components to assure fitness for use.
Support the internal Design Engineering group during program review meetings.
Assist the suppliers with the development of PPAP documentation (Dimensional verification requirements, Process Flow charts, Control Plans, PFMEAs, MSA and material analysis).
Develop processes to support the approval of PPAP submissions and run-at-rate disciplines.
Provide feedback to the supplier in instances where PPAP submissions are not accepted.
Work with Purchasing to establish and lead supplier Readiness Review mechanism for new and transferred product and processes.
Develop and execute a continuous North American Supplier Audit Schedule
Generate NCR and supplier scrap reports to suppliers as necessary.
Help the supplier understand the severity of non-conformance for each critical characteristic.
Develop processes towards the resolution of customer and internal product quality issues as they relate to supplied components.
Work with the Purchasing, Manufacturing and Quality departments at all internal company facilities to share information and ideas as they relate to supplier issues.
Develop plans & make recommendations for supplier de-sourcing
This role has direct report(s) and will be accountable to execute on talent strategy.
Perform other related duties as assigned.
Supervisory Responsibilities:
Hires and trains SQE staff.
Oversees the daily workflow and schedules of the department.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
The Ideal Candidate
Qualifications and Experience:
Required:
Bachelors degree (B.A./B.S.) in Engineering or equivalent work experience
Minimum of 3 years knowledge of manufacturing/assembly processes.
Sound working knowledge of APQP tools (PPAP/FMEA/Control plans, etc.)
Working knowledge of manufacturing systems, especially as they relate to machining, assembly, and foundry.
Highly motivated team player with excellent communication and organizational skills.
Project management experience
Knowledge of ISO 9001/14001, 8D reports, Root Cause Analysis, Data Driven Problem Solving and Auditing
Must be willing to travel domestically for supplier visits
Preferred:
Minimum of 10 years knowledge of companies products and applications, preferred.
Six Sigma training preferred
Quality Control Manager
Quality assurance manager job in Chicago, IL
F.H. Paschen has over 115 years of experience in the construction industry. You've driven on highways we paved, you've travelled through airports we modernized, you've commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility-as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity-as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity-by creating solutions to solve your greatest challenges. And we perform with MORE Pride-in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget-we deliver with MORE Paschen.
Position Overview:
To oversee, plan, coordinate and implement the management of project teams to ensure they are complying with company quality control plan requirements and project contract requirements; assist in the implementation of FHP 3-Phase Quality Control Plan for the Division; Manage the QC Managers/QC Technicians project assignments and responsibilities. Work with the company quality committee to improve and adapt the FHP 3-Phase Quality Control Program.
Responsibilities:
Monitor field work performed by Independent Testing Agencies and fabrication/manufacturing companies.
Perform receiving inspections of material to be used in project work and compare with approved submittals.
Monitor subcontractor work to ensure compliance with company standards, project contract requirements and industry standards when applicable.
Coordinate and Schedule quality inspection testing needs with project teams and QC Managers.
Able to identify non-conforming work and develop corrective action plans.
Review/Prepare reports and quality records in compliance with company quality procedures.
Process, file and maintain project quality control documentation.
Strong understanding/working knowledge of company quality control program and applicable industry standards.
Develop understanding of project contract requirements and specifications.
Document and maintain punch list to track outstanding work that needs to be completed prior to substantial completion.
Develop new quality control check sheets when required.
Perform internal/external quality control audits.
Review project schedule for quality inspection and testing needs.
Attend weekly owner progress meetings when required.
Attend weekly subcontractor meetings when required.
Attend pre-activity meetings prior to start of work.
Review inspection firms for qualifications for projects.
Develop contract scopes for testing firms and inclusions for subcontractors.
Requirements
Minimum 10 years of related quality assurance/quality control, inspection or operations experience in construction industry.
Good working knowledge of industry Building standards, Bridge and Highway standards and federal/local government agencies quality control requirements and specifications.
QA/QC certifications, inspection certifications and/or related certifications are desirable but not required.
Ability to effectively work well with Testing Agencies, subcontractors and project staff members.
Strong verbal/written communication skills.
Strong managerial skills.
Strong organizational skills.
Pays attention to detail and has potential to identify acceptability and rejectability of work based on contract requirements.
Ability to determine acceptability and rejectability of work based on contract requirements, industry standards and/or assigned criteria.
Ability to evaluate information using personal judgment and/or measurable standards.
Strong analytical skills with an aptitude for anticipating and finding problems.
Ability to self-start and initiate work.
Ability to work in a high performance and fast-paced environment.
Ability to manage and prioritize simultaneous projects.
Ability and knowledge of use of a computer.
Good knowledge and use of word processing and spreadsheet software programs.
Flexibility and tolerance for constantly changing demands.
Four-year college degree or equivalent experience and training
Minimum 10 years field experience in quality control inspection, construction, operations or equivalent combinations training and/or related experience.
F.H. Paschen is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you require an accommodation in order to complete this application, please contact Tracy Tesnow at ************.
Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms
: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly.
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
401K matching
Flexible spending account
Life insurance
Referral program
Professional development assistance
Eligibility for Year End Bonus
LifeLock Subscription
Pay Range
$80,000-$125,000
F.H. Paschen reserves the right to offer the selected candidate or applicant an hourly rate or salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant's qualifications, experience, education, skill training, certifications, or seniority.
Auto-ApplySupplier Quality Manager
Quality assurance manager job in Bolingbrook, IL
At Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture. We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient.
Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America.
By constantly rethinking culinary solutions, we make food matter for people and the planet.
If you're ready for a new adventure in a dynamic, expanding, passionate, international company, join us !
SUMMARY OF POSITION
The Supplier Quality Assurance (SQA) Manager is responsible for driving supplier quality performance across Solina USA's raw materials, packaging, and co-manufactured products. This role focuses on managing supplier-related quality risks, implementing quality systems, and improving compliance with internal and external standards, helping deliver safe, consistent, and customer-focused products.
As a key member of the U.S. Quality Team, the SQA Manager collaborates closely with Procurement, R&D, Operations, and the broader Technical Services group to manage specifications, support product development, and resolve supplier quality issues. This position reports to the Director of Quality Assurance and contributes to the continued growth and performance of Solina's U.S. supply chain.
ESSENTIAL FUNCTIONS
This document in no way states or implies that these are the only duties to be performed by the employee occupying the position.
* Lead the implementation and execution of supplier quality programs across Solina USA, including qualification, auditing, monitoring, and corrective action processes.
* Maintain and improve SQA documentation, specifications, and compliance protocols in partnership with Quality, Procurement, and R&D.
* Conduct supplier risk assessments and support the onboarding of new suppliers and co-manufacturers.
* Develop and track supplier performance metrics and report findings to relevant stakeholders.
* Support resolution of material non-conformances, customer complaints, and supplier-related product quality issues.
* Assist with crisis management involving supplier-related quality incidents and coordinate internal response.
* Participate in U.S. QA and cross-functional projects, including ERP enhancements and digital transformation initiatives as they relate to supplier management.
REQUIRED SKILLS, EDUCATION, AND EXPERIENCE
Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be:
* Bachelor's or Master's degree in Food Science, Food Safety, or a related field.
* Minimum 5 years' experience in supplier quality assurance or related QA/QC role in the U.S. food industry.
PREFERRED QUALIFICATIONS
* Knowledge of FDA, USDA, and GFSI (e.g., BRC) regulatory frameworks.
* Hands-on, results-oriented approach with the ability to manage multiple priorities independently.
* Strong interpersonal and communication skills with the ability to influence and collaborate across functions.
* Experience with specification systems, supplier audits, and root cause analysis.
* Proficiency with ERP and quality management systems (QMS).
* Fluent in English
* Prior experience working with U.S.-based ingredient suppliers, packaging vendors, and/or co-manufacturers.
* Experience supporting customer or third-party audits and managing documentation accordingly.
SUPERVISORY RESPONSIBILITY
No
TRAVEL REQUIREMENTS
Approximately 20%, primarily domestic supplier and co-manufacturer visits.
WORKING CONDITIONS
Working conditions described here are representative of those experienced by an employee daily while performing this job's functions.
* Typically sits for extended periods at a computer workstation.
* May access and work in the manufacturing plant.
* Required to travel.
* May be required to work weekends to meet department and business demands.
* Knows that safety shoes are recommended in the plant area.
SPECIAL REQUIREMENTS
Employment is contingent upon successfully passing an employee reference check, criminal background check, and drug screening.
Solina is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status or a person's relationship or association with a protected veteran, including spouses and other family members, and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters. If you have a disability and you believe you need reasonable accommodation to search for a job opening or to submit an online application, please call toll-free **************.
We are open to talents of all backgrounds. Our recruitment process is based on competences, and we openly welcome all candidates of all types according to our DEI Commitment
Quality Control Manager
Quality assurance manager job in Round Lake, IL
The Quality Control Manager will provide strategic leadership for a Quality Control team and work closely with Regulatory, Purchasing, Logistics, Customer Service and the Production Planning team. The individual in this role must have expertise in Quality Control operations, quality systems and managerial experience. Our Quality Control Managers primary goal is to validate incoming raw materials through the production process, and into the finished goods phases of operations. To do so, the Quality Team oversees current production processes utilizing an array of raw test methods to ascertain compliance. The Quality Control Manager reports to the Senior Quality Manger.
Job Responsibilities:
Responsible for designing, writing, and maintaining Quality Management System (QMS) including SOPs.
Perform Internal and External CAPAs.
Resolve non-conformity issues.
Oversee and validate standardized testing methods for incoming materials and finished product to confirm accuracy.
Schedule daily, weekly, yearly work assignments for quality team.
Scheduling annual preventative maintenance for equipment.
Assist in on-site auditing projects.
Responsible for handling department email/phone interactions.
o Document requests.
o Customer complaints.
o Status updates.
Assist with scheduling projects as directed by the Vice President Global Operations.
Assist with projects directed by the Senior Quality Manager.
Oversee proper disposal of expired materials/products.
Implementation of safe work practices.
Requirements:
Education and Experience:
Bachelors degree in chemistry, microbiology, engineering or related field
Minimum 5 years of leadership experience in Quality Control Onsite presence required.
Extensive knowledge and experience with compliance, compendial and regulatory requirements.
Experience with regulatory inspections and audit readiness.
Demonstrated problem-solving and decision-making capability.
Demonstrated technical writing skills.
Proven cross-functional leadership and project management experience.
Excellent verbal communication and presentation skills.
Production skills: Knowledge of Good manufacturing processes (GMPs).
Ability to work well under pressure.
Deadline oriented.
IT skills - Proficiency in using common PC applications.
Excellent ability to work with others.
Cognitive (Reasoning):
o Apply principles of rational systems to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization exists.
o Interpret a variety of instructions furnished in written, oral, visual, or schedule form.
Communication:
o Vocalize and explain detailed data and problem-solve, both in-person and by telephone. Must have good communication skills (both verbal and written)
o Compose routine correspondence on own initiative.
o Make comprehensive notes in English.
o May involve a large volume of such composition.
o Must have ability to work well under pressure.
o Send follow-up emails and provide requested documentation to other departments.
o Maintain clear and timely communication with other departments, providing status updates as needed.
o Assist with work scheduling as directed by the Quality Manager.
o Collaborate effectively with team members and provide support as needed
Physical Capabilities
o Strength (lifting, dexterity, repetitive motion):
Must be able to lift 40-lbs onto waist high shelves.
Must be able to lift and carry a min of 25lbs.
Movement: Employee will frequently use fingers, walk and distinguish basic colors. Employee will continuously use both hands, sit for extended periods of time, and use rapid or well developed coordination simultaneously.
o Hearing: Must be able to hear and understand work direction in a loud, distracting environment
o Vision: Must be able to judge distance, identify details, and view computer screen regularly
Compensation:
Competitive market-based salary; commensurate with experience
Program Manager-Quality
Quality assurance manager job in Chicago, IL
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
The Program Manager, Quality reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Program Manager, Quality is responsible for planning and coordinating all or a portion of the Quality program for Northwestern Memorial Hospital the direction of the Director of Quality. This role coordinates and leads the quality endeavor, coordinates with peers, and is responsible for implementation and follow up as outlined in the annual quality plan, ongoing priorities of leadership and quality committees, and compliance with relevant standards monitored by The Joint Commission (TJC) and other agencies. This position will advance the use of quality evaluation and improvement strategies to achieve key organizational goals in quality and patient safety. The Program Manager partners with administrative, physician, nursing, ancillary leadership and other system function teams to advance the quality agenda through the development and implementation of plans and strategies that facilitate the achievement of strategic organizational goals.
Responsibilities:
Provide leadership and operational implementation of assigned Clinical Quality activities
Conduct detailed, sophisticated, accurate and creative analyses of data at NMHC and outside NMHC (e.g. benchmarks, comparative data) to identify quality opportunities.
Advance performance compared to appropriate external benchmarks and optimize process and outcome metrics.
Develop, conduct, implement and improve process improvement activities to improve high quality & high-reliability healthcare.
Identify and utilize appropriate quality metrics to evaluate project or performance success based on stated purpose and needed outcomes.
Implement effective quality planning
Design quality plans, programs and policies, peer review, and best practices in partnership with senior medical and operational leaders.
Lead the department to identify quality opportunities and concerns, in collaboration with the Director of Quality.
Facilitate the implementation of systems and processes that promote a fair and just culture, and improve patient care.
Support effective department operations and growth, and personal development
Support, coach, teach, mentor, monitor and evaluate the work of others conducting quality work (as directed) and personally conduct, coordinate, facilitate, and participate in quality assessments, improvement efforts, committees, etc.
Oversee effective use of budget and other resources as delegated. Will supervise projects with organizational impact, and intermittent staff assignments.
Responsible for self-development and professional engagement, including knowledge of the literature and attendance at professional meetings, preparation of manuscripts, posters and presentations, involvement of with local and national task forces as relevant.
Additional/Clarified Essential Functions:
Under the leadership of the Quality Director:
SME on external rankings methodology and overall impact to hospital ranking, specialties, and procedures and conditions.
External Methodology Vizient expert including changes in annual release and advocate for changes when possible
Analyze and interpret data, develop reports and dashboards, identify performance challenges and opportunities to improve care; monitor progress
Create and lead action plans of multiple workstreams to improve patient outcomes and lead improvement projects in targeted areas.
Advocate and collaborate with Vizient for improved and transparent methods.
Identify emerging needs for NM strategic priorities, monitoring external measurement and performance and emerging literature.
Exhibits confidence, credibility, and professionalism to influence decision-making for NMHC senior leadership
Delivers clear, concise, and persuasive messages tailored to executive audiences, ensuring alignment and engagement across teams.
Qualifications
Required:
Bachelor's degree in Nursing or Allied Health Profession or a Master's degree in a healthcare related field
5+ years of work experience, with 4+ years in a healthcare setting, and 3+ years of quality, patient safety, or relevant experience
Highly effective and experienced at facilitation of teams including complex multi-disciplinary projects
Expert knowledge of quality measures and measurement, mastery of performance improvement methodologies (i.e. DMAIC), analytic tools and methods, including implementation with measurable results
Advanced competence with Excel and data analysis
Excellent writing and presentation skill
Preferred:
Master's degree
Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) or other evidence of advanced commitment to profession.
Familiarity with major sources of measures, literature, and quality- and patient-safety-related federal and state policy.
Experience with clinical outcomes, safety, and patient satisfaction data
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Quality Assurance Coordinator
Quality assurance manager job in Channahon, IL
I. BASIC FUNCTION
The Quality Assurance (QA) Coordinator ensures products, services, and processes meet all established standards and regulations. The QA Coordinator will achieve this by implementing quality control procedures, monitoring operations, and data analysis.
II. RESPONSIBILITIES
1. Serve as a liaison between the laboratory, logistics and operations to assist in the implementation of product quality processes.
2. Coordinate collection of terminal environmental and customer product samples with lab and operations. QA Coordinator may be required to pull samples as well. Prepare daily sample collection activity planning report including NPDES outfalls, rail cars, tank trucks, tanks, dock lines, product lines, and barges.
3. Oversee vapor scrubber media quality and coordinate service with Operations to ensure optimal performance of the system.
4. Monitor inhibitor levels in terminal customer product and coordinate adjustments with Terminal Compliance and Regulatory Coordinator, the Lab and Operations. Manage inhibitor inventories.
5. Perform routine laboratory testing for both environmental and raw materials as needed
6. Manage sampling equipment maintenance and replacement.
7. Manage sample decanting program and terminal and lab waste drums in cooperation with the Lab, Terminal Compliance and Regulatory Coordinator and Operations.
8. Implement waste management program, conduct weekly inspections, monitor inventories, and coordinate offsite disposal.
9. Assist with pre-discharge/transfer verification process i.e., dock line testing, barge sampling, etc.
10. Participate in quality aspects of commissioning/decommissioning of a tank system.
11. Monitor temperature management program for applicable products.
12. Assist with training of operators on chemical characteristics and relevance of testing conducted.
13. Provide input on standard operating procedures for quality conformance.
14. Collect product inventory data for Logistics.
15. Conduct internal quality process audits.
Other
1. Perform other duties as required and directed by the Director of Terminal Services or Terminal Operations Manager.
2. Carry out the Business Philosophy, Code of Conduct, and Mission of Canal Barge Company, Inc.
III. TRAITS & ATTRIBUTES
1. Strong written and verbal communication skills
2. Detail orientated with exceptional organizational skills
3. Must be able to multi-task, prioritize, and manage multiple deadlines
4. Must have strong customer service skills
5. Flexible and embraces change
6. Curious and a problem solver
7. Reliable and meets deadlines
8. Promotes process improvement and streamlining
IV. ORGANIZATIONAL RELATIONSHIP
The Quality Assurance Coordinator reports to Regulatory and Compliance in conjunction with the Terminal Manager and Laboratory Manager.
V. EXPERIENCE/EDUCATION
1. High School Diploma or equivalent required.
2. College degree in Chemistry or Environmental Sciences preferred.
3. Laboratory experience preferred, not required.
4. Knowledge and experience in industrial quality management systems.
5. Familiar with RCRA hazardous waste large quantity generator and small quantity generator regulations.
6. Knowledge of CFR titles 20, 33, 40, and 49 a plus. Current 40-Hour Hazwoper training is preferred, not required.
7. Valid driver's license
8. Must possess or be able to obtain Transportation Worker Identification Credential (TWIC).
9. Skilled in Microsoft Office and related digital platforms, leveraging technology and office tools to manage documentation, data entry, and communication in a customer/quality-focused environment.
VI. PHYSICAL REQUIREMENTS
Position involves extended periods of outdoor physical work in extreme climate conditions - heat and cold. Physical requirements of the job include potentially daily climbing of bulk storage tanks, stooping, kneeling, bending, crouching. Must be capable of opening manways, placing and removing sampling equipment that may weigh up to 60 pounds, must be able to carry sampling equipment over areas where a vehicle cannot travel.
VII. OUTCOMES
Living up to these attributes and fulfilling these roles will create a sense of confident execution and business partnership characterized by consistently high quality and reliable outcomes. The goal is to be a trusted partner who executes his/her responsibilities diligently and reliably, consistent with CBC's culture and identity, thereby allowing the Director of Terminal Services and other managers to focus and spend increased time on their highest priorities and responsibilities.
Canal Barge Company and its subsidiaries are Equal Opportunity Employers - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
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