Quality assurance manager jobs in Cape Canaveral, FL - 121 jobs
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Quality Engineer
Olympia Pharmaceuticals
Quality assurance manager job in Orlando, FL
General Purpose
We are seeking a skilled Quality Engineer to join our engineering team, focusing on calibration, validation, equipment qualification, process improvement, and vendor coordination. This role is essential for providing support to technicians and staff, enhancing infrastructure, and ensuring effective and timely engineering practices. The ideal candidate will contribute to improving efficiency across various areas.
Job Tasks and Responsibilities
Equipment Calibration: Manage the tracking and scheduling of equipment calibration. Oversee the calibration management program and coordinate with vendors to ensure timely execution.
Validation Management: Plan, track, and schedule validation activities. Approve and oversee validation protocols, and coordinate scheduling with third-party vendors.
Change Control: Develop and implement change controls for managing change requests.
Project Coordination: Collaborate with the engineering and quality departments to ensure project deadlines are met and maintain readiness.
Continuous Monitoring: Continuously monitor, track, report, and maintain systems to ensure optimal performance.
Education and Experience
Bachelor of Science in Mechanical Engineering or equivalent.
2+ years with mechanical experience or related projects.
Excellent computer and critical thinking skills.
Sterile Manufacturing in a pharmaceutical setting.
$57k-77k yearly est. 4d ago
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Quality Assurance Manager - Notional
Acuity-Chs
Quality assurance manager job in Cape Canaveral, FL
Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!
Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.
*Position contingent upon successful contract award.
Location
TBD
Clearance Level
T2- Moderate Risk Public Trust (MRPT)
Primary Function
The Quality AssuranceManager is responsible for overseeing and implementing quality control and compliance programs within an ICE detention facility. This role ensures that all operations meet ICE Performance Based National Detention Standards (PBNDS), federal regulations, and contractual obligations, while promoting continuous improvement and accountability. This also includes safety regulations, implementing safety protocols, performing audits of programmatic procedures, and works directly with the Facility Director, supervisors, and stakeholders to facilitate process improvement and develop new procedural requirements. This role also involves risk assessment, training, and emergency preparedness to protect staff, detainees, and facility operations.
All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity International is recognized. Actively support and uphold the Company's stated vision, mission and values.
Responsibilities
Develop, implement, and monitor quality assurance policies and procedures across all departments.
Conduct regular audits and inspections to assess compliance with ICE detention standards.
Analyze operational data and incident reports to identify trends and areas for improvement.
Collaborate with department heads to resolve deficiencies and implement corrective actions.
Maintain documentation of audits, inspections, and compliance reports.
Train staff on quality assurance protocols, compliance requirements, and best practices.
Serve as liaison with ICE Office of Detention Oversight (ODO), Office of Professional Responsibility (OPR), and other oversight entities.
Lead internal investigations related to service complaints, safety incidents, or non-compliance.
Support accreditation and certification efforts, including PREA and other federal programs.
Promote a culture of accountability, transparency, and continuous improvement.
Ensure compliance with OSHA, DHS, and other relevant safety standards.
Maintain records and documentation related to safety activities, inspections, and incidents.
Coordinate with facility management and security teams to address safety concerns.
Job Requirements
Bachelor's degree in Criminal Justice, Public Administration, Quality Management, or related field.
3-5 years of safety and quality management experience in corrections or command center environments.
DHS SSBI clearance or eligibility to obtain one.
Strong knowledge of ICE detention standards, federal regulations, and audit procedures.
Excellent analytical, organizational, and communication skills.
Experience with incident tracking systems and quality management software.
Must be at least 21 years of age.
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Preferred Qualifications
DHS or ICE experience
Safety certification such as the Construction Health and Safety Technician (CHST) or Occupational Health and Safety Technician (OHST) through Board of Certified Safety Professionals.
Quality certification such as Certified Manager of Quality - Organizational Excellence (CMQ/OE) through American Society of Quality.
CPR/First Aid certification
Bilingual (English/Spanish or other relevant languages)
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Ability to travel
Physical Requirements and Work Conditions
Ability to ascend/descend stairs
Ability to lift up to 30 lbs.
Exposure to operational emergencies and sensitive investigations.
Work is performed in a secure detention facility.
May require availability for evening, weekend, and on-call hours.
Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
For OFCCP compliance, the taxable entity associated with this job posting is:
Acuity - Janus Global, LLC
$63k-97k yearly est. Auto-Apply 27d ago
Quality Assurance Manager - Guest Experience
Brightline 4.3
Quality assurance manager job in Orlando, FL
Your Purpose: As the Quality AssuranceManager for Brightline's Guest Experience Team, you are tasked to defining and promoting a quality mindset throughout the operations. Responsible for managing the Quality Assurance functions, you partner with internal stakeholders to affect positive changes in processes and procedures and deliver operational excellence. You define and administrate the Quality Assurance program throughout Brightline's Guest Experience operations. With a focus on operational excellence, guest and team satisfaction, you inspire a culture of accountability and adherence to standards and brand compliance.
If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!
Preferred Experience- Minimum of 3 years of quality assurance experience in a fast-paced, multi-functional hospitality or service environment.
Your Role:
Program Strategy & Development
Lead design and evolution of Global Quality Assurance Program; affirm business objectives, design & build future programs, establish new business processes, lead technology design & implementation efforts.
Evolve and communicate the structure for the Quality Assurance Program - including goals, roles and expectations.
Review, fine-tune and establish protocols designed to ensure Brightline's guest and team experiences are consistently meeting and exceeding expectations.
Program Execution & Operations
Responsible for the execution of the Quality Assurance Program to include guest satisfaction survey, online reputation management, operational assessments, brand compliance of operational standards, food safety, OSHA and other topics.
Establish and enhance operating procedures for Quality Assurance function including program execution, SOP creation, editing and roll out.
Work with all locations and their team leaders to uphold established standards for guest service; ensure the highest possible degree of teammates compliance with published SOP's.
Data Analysis & Continuous Improvement
Utilize ongoing data and metrics to strategize, execute and continually improve existing processes to meet and exceed goals.
Analyze data with the ability to identify emerging trends among complex data and articulate innovative, clear and proactive approaches to problem solving.
Surface inconsistencies in quality and experience and conduct root cause analysis with corrective and preventative action plans.
Collaboration & Engagement
Collaborate with and create strategic relationships with business leaders.
Facilitate periodic calibration sessions with leadership and other areas of operations to ensure consistency in the evaluation process.
Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed.
Vendor & Technology Management
Partner with and manage external vendors to execute evaluations, inspections, assessments and provide technology solutions; maintain relationships with vendor partners.
Act as an administrator for all platforms and systems used to support Quality Assurance programs, training and standards, with "super user" knowledge and experience.
Lead the relationship with third-party vendors, including but not limited to proposals, scope of work, contract terms, and monitor their performance.
Assist with the configuration and ongoing administration of the quality monitoring software, survey systems, social sentiment, and other applications as identified by leadership team. Lead and/or participate in the RFP process if required.
Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Managerial Responsibility:
This position has no supervisory responsibilities but may provide training and/or work direction to other teammates within the organization in the management and execution of their areas of responsibility.
Experience & Qualifications
Required Education and Experience:
Minimum of 3 years of quality assurance experience in a fast-paced, multi-functional hospitality or service environment.
Proven expertise in hospitality operations, and process optimization. Food and Beverage Operational experience is a plus.
A bachelor's degree is preferred but not required.
Knowledge Skills & Abilities:
Strong background in data analytics, with the ability to interpret complex data sets and drive strategic decisions.
Familiarity with Lean Six Sigma or other quality improvement methodologies, including SOP development, compliance audits, and guest experience evaluations, preferably in designing or implementing QA programs.
Strong organizational skills with the ability to manage multiple projects, and timelines.
Analytical mindset with a proactive approach to identifying root causes and implementing corrective actions.
Deep understanding of customer service standards and how to measure and enhance guest satisfaction.
Excellent verbal and written communication skills and interpersonal skills for engaging with guests, teammates, stakeholders. and building strategic partnerships across departments.
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint, and proficiency in QA Platforms (Rizepoint, Sassie, or similar)
Must be able and willing to work any shift or on weekends and holidays based on operational needs as necessary. Brightline operates on a continuous, set schedule.
Familiarity with OSHA regulations, food safety standards, and brand compliance protocols.
Work Environment: Works in a clean, air-conditioned office space, free of noise, dust, and humidity.
Physical Demands: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Occasional lifting of light items required. No specific vision requirements.
Travel (within stations): 50%
Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.
Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$63k-93k yearly est. 33d ago
SAP QA Manager
E*Pro 3.8
Quality assurance manager job in Orlando, FL
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ******************
Job Title :
SAP Test Manager
Location :
Orlando, FL
Job Type :
Permanent Full Time
Job Description:
• SAP Testing Management
• Define testing strategy
• Define entry exit criteria for each test phase
• Prepare test plan
• Drive test preparation activities (test script, test data, etc)
• Drive test execution
• Monitor defects and their resolution
• Report testing status
• Obtain sign off for test phase closure
• SAP SD & Project systems (Exposure)
• Understanding key concepts of SAP SD - master data objects, quotations, sales documents, SD enterprise structure
• Understanding of key concepts of SAP PS - Project simulation, WBS, easy cost planning and PS master data objects
General SAP Understanding
• Critical master data like material master, BOMs etc
• Awareness on SAP authorization concept
• Understanding of ABAP concepts and interface concepts like BAPI, RFC, IDOCs etc
• Ability to lead a large team
• Drive and lead integration testing
• Monitor and track defect resolution
• Prepare & present status reports
• Able to work under pressure and tight deadlines
• Multi-tasking abilities
• Ability to lead a large pool of functional team during testing
• Strong team management skills
• Ability to high impact communication
• Ability to coordinate and work in an onsite-offshore environment. Drive the offshore team for testing effectively
• To be the SPOC for all testing phases of all project streams
• Chair the defect resolution meeting
• Ensure seamless and smooth coordination between various test phases
• Propose suitable alternate options and facilitating the final decision wrt test planning & test execution
• Provides input to the preparation of project plan by prioritizing the work effort to ensure proper prioritization
Additional Information
All your information will be kept confidential according to EEO guidelines.
$74k-100k yearly est. 14h ago
Landscape and Stormwater Quality Assurance Manager - BTB
Aqualis
Quality assurance manager job in Orlando, FL
About Us
AQUALIS is the nationwide leader of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction storm water and lift station systems. From stormwater, to wastewater, to drinking water, environmental challenges are forecasted to grow exponentially in the coming years due to aging infrastructure, climate change and the intensity of storms, urbanization and lack of compliance commitments today. AQUALIS delivers comprehensive sustainable water management to the retail, commercial, industrial, municipal, healthcare and education industries as well as HOAs and multi-family properties. AQUALIS' expertise includes storm water and lift station inspections, maintenance, repair, consultations, and emergency response, hydro-excavation, industrial vacuumation, jetting services, CCTV pipe inspections and water quality testing. We provide our clients with environmental compliance while inspiring change by preserving and protecting our community's water systems.
Why work with AQUALIS?
AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.
Specific Duties:
Supervise subcontracted sites
Manage schedules with subcontractor maintenance to ensure proper quality control on properties.
Manage closeouts of completed work by subcontractors through the CRM system.
Manage asset tracking of sites in respective regions to ensure proper info is relayed to the subcontractor.
Build scopes of work on issues relayed from subcontractors or found during quality control inspection.
Manage subcontractor and in-house crew tasks on customer facilities to ensure compliance with safety and all customer protocol.
Oversee the performance of general environmental maintenance activities
Oversee the operations and maintenance of company equipment which includes company assigned vehicle and tools / equipment
Complete maintenance & inspection reports and tracking expenses as needed
Oversee the maintenance and improvements of storm drainage systems and ponds
Oversee the operation of landscaping equipment including weed eaters, blowers, mowers, shovels, chainsaws, etc.
Oversee the disposal of sediment, trash and debris from storm water systems
Travel to job sites, in a variety of weather conditions, to ensure quality control, process improvement and completion of work at sites.
Regional travel ~ 4-5 days / week (All travel expenses are covered by the Company, no reimbursement needed!)
Completion of additional tasks as assigned by leadership.
$63k-97k yearly est. 60d+ ago
Quality Assurance Manager
Curis System
Quality assurance manager job in Oviedo, FL
Benefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
CURIS System is a growing Bio-decontamination company specializing in integrated systems for the Life Sciences, BioPharma and Healthcare facilities and installing bio-decontamination equipment nationwide. Our team is growing due to the principles of quality service, integrity, transparency, and hard work focused on superior customer satisfaction. We are looking for a Project Lead who is willing and able to manage while working with a small design and implementation teams. Candidates are expected to have a construction background and familiarity with electrical work, building regulations, structural steelwork, and reading blueprints/schematics.
CURIS is looking for a Quality Manager who has expertise in mechanical / electrical/ pneumatic fields. This candidate must be a hardworking individual talented at investigating new applications and working in cross-functional teams. They must be enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow, and excel in any industry. This position would be responsible for the following rolls and responsibilities….
Verify production and special projects compliance with quote/POs, internal submittal, and design drawings
Assist in development of quality goals for newly initiated R&D projects to inform the design process towards zero-defect product release
Understand pneumatic systems assembly/diagnostics and network/hard wired logic control systems
Containment systems design & testing, operator exposure testing, pressure decay and leak testing
Assist sales team with technical backup at their presentations, pre/post sale.
Liaison between engineering and production departments, facilitating communications and maintaining appropriate awareness on project developments to facilitate quality processes and forecasting
Develop, configure, and optimize quality processes from inception to start up and validation or certification in accordance with industry standards
Prepare and present technical information to team members and management
Maintain a working knowledge of government and industry quality codes and standards
Verify compliance with detailed process documentation and operational instruction for work being conducted in the manufacturing areas and on-site using SOPs. Assist and advise on the creation or updating of non-existent or outdated policies.
Prepare, check, and coordinate documentation to corroborate equipment design and application to include (but not limited to) commissioning items, FAT, SAT, IQ/OQ/PQ, calibration and maintenance deliverables, user manuals, and troubleshooting guides
Use Microsoft Word and other software tools to create documents and other communications.
Demonstrate respect, friendliness, and willingness to help wherever needed.
Support customer service efforts by communicating with customers as needed in a friendly, efficient manner following outlined steps of service
Aseptic process cycle development
Calibration, airflow system validation, 3rd party equipment integration
Evaluate existing procedures and make proactive adjustments to meet changing demands
Use critical thinking to break down problems, evaluate solutions and make decisions which mutually support quality and business objectives
Support and mentor project/electrical/mechanical design teams & production/site teams by providing a quality perspective for incorporation early in the design process
Involve all team members to ensure quality is seen as individually driven & maintained in a team environment
Actively track equipment troubleshooting requests to capture relevant quality KPIs based on issues experienced in field or via RMA
Create standard validation protocols for decontamination services and organic laboratory services
Commission /Validate/Service Pharmaceutical Aseptic and containment equipment
Ideal background would include… Electrical engineering management, commissioning engineer, project manager with 5+ years' experience. Committed to providing unprecedented technical support to clients. May have recent experience in Pharma commissioning & consultancy. Additional Skills may include…
Calibration of Pressure transmitters, Magnehelic gauges, Airflow sensors, Flow meters
Airflow balancing within facilities and standalone downflow booth systems with airlocks
Proficient with measurement, calibration, and test equipment
Detail oriented, good organizational traits
Knowledge of general safety and hygiene practices
Strong analytical, problem-solving skills
Strong written and verbal communication skills
Ability to work in a team-oriented environment
Quality Assurance
Experience in a clean room environment and aseptic manufacturing environment
Mechanically inclined with troubleshooting aptitude
• Knowledge of manufacturing methods, process & quality standards (ISO 9001, 21CFR Pt11 Electronic records & Signatures)
Electrical/Mechanical Blueprint Reading
P&ID reading for verification
Process Flow Diagrams
HEPA Filter Testing
Particle Counting
Pressure Decay/Leak Testing
DC & Variable Speed Drive Systems
Electrical System Diagnosis
Commissioning/Validation of Containment/Aseptic Systems
Customer Service & Aftersales Support
Document Writer for policies and cause and effect documentation
Compliance Within cGMP Environment
Microsoft Excel/Word/Project/Powerpoint
Compliance With NEC Electrical Codes/ATEX/UL
Electrical Panel Building knowledge - basic for verification
Decontamination Equipment Welcome to CURIS System, the leading innovator in decontamination equipment designed to meet the rigorous demands of today's contamination control standards. Our pioneering hydrogen peroxide-based portable disinfection equipment provides high-level disinfection that can be effectively utilized in any environment without sacrificing power or reliability. Whether you're looking to address the needs of biosafety-level laboratories, cleanrooms, pharmaceutical manufacturing facilities, health-care facilities, or any industry requiring meticulous bio-decontamination, our solutions offer unmatched portability and efficacy. As experts in industrial decontamination, we ensure that our systems deliver consistently thorough treatments, helping maintain safety and a high-level of sterility assurance in an environment.
At CURIS System, we understand the importance of reliable decontamination equipment in preventing cross-contamination and minimizing human error. Our advanced technology not only reduces the need for harmful or toxic chemicals but also includes comprehensive documentation capabilities, allowing users to record and track disinfection data. We blend cutting-edge technology with strategic processes, ensuring superior contamination control.
Careers Interested in exploring career opportunities with CURIS System?
As a global leader in decontamination technology, we continue to experience rapid growth and are always interested in speaking with new talent interested in joining our team.
From administrative staff to engineering and research/development to sales and everything in between, we are always looking for people to join our journey in making a difference.
$63k-97k yearly est. Auto-Apply 60d+ ago
Director of Quality & Regulatory
Celmark International
Quality assurance manager job in Orlando, FL
and Objectives
The Director of Quality & Regulatory leads and manages all Quality and Regulatory functions for Celmark Labs across topical, ingestible, and OTC product categories. This role ensures regulatory compliance, operational excellence, and continuous improvement while fostering a strong Quality culture throughout the organization.
Essential Job Functions
Provide leadership and oversight for all areas of the Quality Department, including:
Quality Assurance (QA)
Quality Control (QC)
QC Laboratory
Regulatory Affairs
Training & Compliance
Ensure Quality best practices for topical, ingestible, and OTC products, emphasizing continuous improvement, risk mitigation, and adherence to applicable cGMP standards.
Lead and host all regulatory, accreditation, and customer inspections and audits.
Ensure full company compliance with all relevant State and Federal regulations, including those covering dietary supplements, cosmetics/topicals, and OTC drug products.
Obtain, maintain, and ensure compliance with external certifications, including:
NSF
Organic
NEST
Kosher
Halal
Additional certifying bodies as required
Drive ongoing Quality culture improvements through training, system development, and strong quality leadership.
Provide regulatory guidance and customer support, including label review, claims evaluation, and regulatory interpretation for all product types.
Ensure strict compliance with internal SOPs and cGMP across all manufacturing and operational processes.
Knowledge, Skills, and Abilities Required
Strong decision-making and analytical capabilities.
Project management skills.
Effective problem-solving and conflict-resolution abilities.
Demonstrated leadership and team development experience.
Deep understanding of cGMP, Quality Systems, FDA regulations, and industry standards for ingestible products, dietary supplements, cosmetics/topicals, and OTC products.
High integrity and professional ethics.
Supervisory Responsibility
Quality Departments.
Working Conditions
Facility wide including warehouse, shipping, receiving, manufacturing, packaging, and QC labs.
Minimum Qualifications
Bachelor's degree (B.S.) required; advanced degree preferred.
Minimum 10 years of progressive Quality leadership experience within ingestible (dietary supplements), topical/cosmetic manufacturing, and/or OTC product manufacturing.
Must meet departmental cGMP and SOP requirements.
Additional certifications (e.g., HACCP, PCQI, Regulatory Affairs) preferred.
Success Factors
Driven and motivated.
Intelligent and displays aptitude.
Willingness to cooperate and work with other departments.
Insight and forethought into management of subordinates.
Ability to manage and work with a variety of characters and personnel.
Excellent interpersonal communication skills.
$108k-156k yearly est. Auto-Apply 26d ago
Director of Quality & Regulatory
Celmark
Quality assurance manager job in Orlando, FL
and Objectives The Director of Quality & Regulatory leads and manages all Quality and Regulatory functions for Celmark Labs across topical, ingestible, and OTC product categories. This role ensures regulatory compliance, operational excellence, and continuous improvement while fostering a strong Quality culture throughout the organization.
Essential Job Functions
* Provide leadership and oversight for all areas of the Quality Department, including:
* Quality Assurance (QA)
* Quality Control (QC)
* QC Laboratory
* Regulatory Affairs
* Training & Compliance
* Ensure Quality best practices for topical, ingestible, and OTC products, emphasizing continuous improvement, risk mitigation, and adherence to applicable cGMP standards.
* Lead and host all regulatory, accreditation, and customer inspections and audits.
* Ensure full company compliance with all relevant State and Federal regulations, including those covering dietary supplements, cosmetics/topicals, and OTC drug products.
* Obtain, maintain, and ensure compliance with external certifications, including:
* NSF
* Organic
* NEST
* Kosher
* Halal
* Additional certifying bodies as required
* Drive ongoing Quality culture improvements through training, system development, and strong quality leadership.
* Provide regulatory guidance and customer support, including label review, claims evaluation, and regulatory interpretation for all product types.
* Ensure strict compliance with internal SOPs and cGMP across all manufacturing and operational processes.
*
Knowledge, Skills, and Abilities Required
* Strong decision-making and analytical capabilities.
* Project management skills.
* Effective problem-solving and conflict-resolution abilities.
* Demonstrated leadership and team development experience.
* Deep understanding of cGMP, Quality Systems, FDA regulations, and industry standards for ingestible products, dietary supplements, cosmetics/topicals, and OTC products.
* High integrity and professional ethics.
Supervisory Responsibility
* Quality Departments.
Working Conditions
* Facility wide including warehouse, shipping, receiving, manufacturing, packaging, and QC labs.
Minimum Qualifications
* Bachelor's degree (B.S.) required; advanced degree preferred.
* Minimum 10 years of progressive Quality leadership experience within ingestible (dietary supplements), topical/cosmetic manufacturing, and/or OTC product manufacturing.
* Must meet departmental cGMP and SOP requirements.
* Additional certifications (e.g., HACCP, PCQI, Regulatory Affairs) preferred.
Success Factors
* Driven and motivated.
* Intelligent and displays aptitude.
* Willingness to cooperate and work with other departments.
* Insight and forethought into management of subordinates.
* Ability to manage and work with a variety of characters and personnel.
* Excellent interpersonal communication skills.
$108k-156k yearly est. 27d ago
QC Laboratory Manager
Hifyve
Quality assurance manager job in Rockledge, FL
Job Description
HiFyve is hiring a Quality Control Manager in the Manufacturing industry in Rockledge, FL!
Salary: $80K-$90K
Shift: Days
Benefits: Full benefits package
Job Summary
The Quality Control Manager oversees all QC and QA laboratory functions, ensuring products meet quality and performance standards. This role partners with R&D, production, and inventory teams while managing lab personnel, equipment, and compliance activities.
Job Duties and Responsibilities
Lead all laboratory operations related to testing, quality assurance, and compliance
Supervise and train QC lab technicians and assign daily responsibilities
Manage raw material and finished product testing, reporting, and documentation
Maintain QC databases, logs, and equipment calibration schedules
Oversee customer complaint investigations and provide corrective actions
Ensure compliance with all safety, environmental, and quality regulations
Collaborate with production and R&D to improve processes and formulations
Participate in daily operations meetings to align on production and quality priorities
Education and Experience Requirements
Bachelor's degree in Chemistry, Chemical Engineering, or related field
10+ years of experience in quality control or laboratory management
Experience with analytical equipment and regulatory reporting
Knowledge, Skills, and Abilities
Strong leadership and organizational skills
Excellent problem-solving and communication abilities
Proficient in Microsoft Office and BatchMaster software
Ability to manage multiple projects in a fast-paced environment
If you're interested, please apply!
$80k-90k yearly 9d ago
Quality Manager - Food Manufacturing ($120-160k)
Sagepaths
Quality assurance manager job in Orlando, FL
About the Role: We are seeking a dedicated and experienced Quality Manager to join our team in the food manufacturing sector. The ideal candidate will be responsible for ensuring that our products meet the highest standards of quality and safety. You will lead quality assurance initiatives and drive continuous improvement across all production processes.
Key Responsibilities:
Develop, implement, and maintain quality assurance protocols and procedures specific to food manufacturing.
Oversee the quality control processes to ensure compliance with industry standards and food safety regulations.
Collaborate with cross-functional teams to identify and resolve quality issues.
Conduct regular audits and inspections to ensure adherence to quality standards and regulatory requirements.
Analyze data and reports to identify areas for improvement and implement corrective actions.
Lead and mentor the quality assurance team to achieve departmental goals.
Liaise with suppliers and vendors to ensure quality standards are met throughout the supply chain.
Qualifications:
Bachelor's degree in Food Science, Quality Management, Engineering, or a related field.
Proven experience as a Quality Manager or similar role in the food manufacturing industry.
Strong knowledge of quality assurance methodologies and food safety standards (e.g., HACCP, ISO 22000).
Excellent analytical and problem-solving skills.
Strong leadership and communication abilities.
Experience with quality management software and tools.
Attention to detail and a commitment to excellence.
Preferred Skills:
5+ years in food manufacturing
Certification in quality management or food safety (e.g., Six Sigma, CQE).
SQF, HACCP, ISO 22000 preferred
Familiarity with regulatory requirements relevant to the food industry.
What We Offer:
Professional Growth: Opportunities for continuous learning and career advancement.
Inclusive Environment: A collaborative and inclusive work culture that values diversity.
Health Benefits: Comprehensive health coverage for you and your family.
Dental Benefits: Access to dental care services.
Paid Time Off: Generous PTO to support work-life balance.
Flexible Schedule: Options for flexible working hours to accommodate your needs.
$76k-126k yearly est. 60d+ ago
Quality Manager (Falcon's Attractions)
Falcon's Beyond Global Inc.
Quality assurance manager job in Orlando, FL
Falcon's will not accept unsolicited assistance from recruiters or search firms for this employment opportunity. All resumes submitted by search firms to any employee at Falcon's via-email, the Internet or in any form and/or method without a valid written agreement in place from Falcon's HR/Recruitment will be deemed the sole property of Falcon's. No fee will be paid in the event the candidate is hired by Falcon's as a result of the referral or through other means.
Job Summary:
Falcon's Attractions is an award-winning pioneer in the themed entertainment industry. We specialize in advanced ride and show systems, custom engineering solutions, and standalone products and services that push the boundaries of innovation and storytelling.
The Quality AssuranceManager recommends and establishes Corporate and departmental Quality Policies and systems to assist in sustained business growth. Success in this function requires communication and coordination with other departments at the management and worker level.
This function requires clearly communicated and coordinated team management efforts involving all activities within the Quality Department and its interaction with Manufacturing, Engineering, Purchasing, and the Government Operations Department.
Essential Functions:
* Preparation of annual departmental direct and indirect budget plus capital expenditures for the upcoming year.
* Identify departmental and personal goals, obtain supervisor agreement, and successfully perform.
* Manage Quality Department including personnel supervision, inspection and test activities, control interface with customers, vendors, and other Falcon's Attractions personnel as necessary.
* Establish project Quality activities including verification points in concert with Project Managers.
* Administer ISO 9001 Quality System.
* Perform internal quality audits.
* Manage quality of vendor product and services.
* Ensure conformance to customer requirements.
Supervisory Responsibilities:
* This position has supervisory responsibilities for the Quality department including Quality Engineers and Quality Inspectors.
Reporting Relationship:
* This position reports to the Director of Project Execution.
Job Qualifications and Requirements:
* Associates degree in Engineering or equivalent
* Formal education in QA/QC
* 10 years quality control experience in manufacturing (fabrication, precise machining and assembling) environment
* 5+ years of management or supervisory position.
* Experience of working with a variety of customers' quality requirements.
* Knowledge in the following areas:
* Quality Audit Concept and Principles
* Quality Data, Analysis, Problem Solving, and Quality Cost methodology
* Metrology and Calibration Fundamentals
* Quality Control Concepts and Techniques
* Fundamentals of Practical Statistical methods
* ISO 9000 Quality Standards
* U.S. Citizenship is required.
About Us:
Falcon's Beyond is a visionary innovator in immersive storytelling, sitting at the intersection of three potential high growth business opportunities: content, technology, and experiences.
Falcon's Beyond propels intellectual property (IP) activations concurrently across physical and digital experiences through three core business units:
* Falcon's Creative Group creates master plans, designs attractions and experiential entertainment, and produces content, interactives and software.
* Falcon's Beyond Destinations develops a diverse range of entertainment experiences using both Falcon's Beyond owned and third party licensed intellectual property, spanning location-based entertainment, dining, and retail.
* Falcon's Beyond Brands endeavors to bring brands and intellectual property to life through animation, movies, licensing and merchandising, gaming as well as ride and technology sales.
Falcon's Beyond also invents immersive rides, attractions and technologies for entertainment destinations around the world. FALCON'S BEYOND and its related trademarks are owned by Falcon's Beyond. Falcon's is headquartered in Orlando, Florida. Learn more at falconsbeyond.com.
Falcon's Treehouse, LLC is a drug-free workplace and employment is contingent upon passing a drug screen. We are an equal employment opportunity employer dedicated to promoting an inclusive, diverse, and innovative environment for our employees. We provide all qualified applicants with employment consideration without regard to race, color, religion, sex, pregnancy, childbirth, ancestry, national origin, age, protected veteran status, marital status, genetic information, gender identity or expression, sexual orientation, disability, or any other protected status in accordance with applicable federal, state, or local laws.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local laws. Falcon's Treehouse, LLC is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability with the job application process, please contact us at ************ and let us know the nature of your request and your contact information.
$55k-89k yearly est. 60d+ ago
Quality Manager (Falcon's Attractions)
Falcon S Beyond Global
Quality assurance manager job in Orlando, FL
Falcon's will not accept unsolicited assistance from recruiters or search firms for this employment opportunity. All resumes submitted by search firms to any employee at Falcon's via-email, the Internet or in any form and/or method without a valid written agreement in place from Falcon's HR/Recruitment will be deemed the sole property of Falcon's. No fee will be paid in the event the candidate is hired by Falcon's as a result of the referral or through other means.
Job Summary:
Falcon's Attractions is an award-winning pioneer in the themed entertainment industry. We specialize in advanced ride and show systems, custom engineering solutions, and standalone products and services that push the boundaries of innovation and storytelling.
The Quality AssuranceManager recommends and establishes Corporate and departmental Quality Policies and systems to assist in sustained business growth. Success in this function requires communication and coordination with other departments at the management and worker level.
This function requires clearly communicated and coordinated team management efforts involving all activities within the Quality Department and its interaction with Manufacturing, Engineering, Purchasing, and the Government Operations Department.
Essential Functions:
Preparation of annual departmental direct and indirect budget plus capital expenditures for the upcoming year.
Identify departmental and personal goals, obtain supervisor agreement, and successfully perform.
Manage Quality Department including personnel supervision, inspection and test activities, control interface with customers, vendors, and other Falcon's Attractions personnel as necessary.
Establish project Quality activities including verification points in concert with Project Managers.
Administer ISO 9001 Quality System.
Perform internal quality audits.
Manage quality of vendor product and services.
Ensure conformance to customer requirements.
Supervisory Responsibilities:
This position has supervisory responsibilities for the Quality department including Quality Engineers and Quality Inspectors.
Reporting Relationship:
This position reports to the Director of Project Execution.
Job Qualifications and Requirements:
Associates degree in Engineering or equivalent
Formal education in QA/QC
10 years quality control experience in manufacturing (fabrication, precise machining and assembling) environment
5+ years of management or supervisory position.
Experience of working with a variety of customers' quality requirements.
Knowledge in the following areas:
Quality Audit Concept and Principles
Quality Data, Analysis, Problem Solving, and Quality Cost methodology
Metrology and Calibration Fundamentals
Quality Control Concepts and Techniques
Fundamentals of Practical Statistical methods
ISO 9000 Quality Standards
U.S. Citizenship is required.
About Us:
Falcon's Beyond is a visionary innovator in immersive storytelling, sitting at the intersection of three potential high growth business opportunities: content, technology, and experiences.
Falcon's Beyond propels intellectual property (IP) activations concurrently across physical and digital experiences through three core business units:
Falcon's Creative Group creates master plans, designs attractions and experiential entertainment, and produces content, interactives and software.
Falcon's Beyond Destinations develops a diverse range of entertainment experiences using both Falcon's Beyond owned and third party licensed intellectual property, spanning location-based entertainment, dining, and retail.
Falcon's Beyond Brands endeavors to bring brands and intellectual property to life through animation, movies, licensing and merchandising, gaming as well as ride and technology sales.
Falcon's Beyond also invents immersive rides, attractions and technologies for entertainment destinations around the world. FALCON'S BEYOND and its related trademarks are owned by Falcon's Beyond. Falcon's is headquartered in Orlando, Florida. Learn more at falconsbeyond.com.
Falcon's Treehouse, LLC is a drug-free workplace and employment is contingent upon passing a drug screen. We are an equal employment opportunity employer dedicated to promoting an inclusive, diverse, and innovative environment for our employees. We provide all qualified applicants with employment consideration without regard to race, color, religion, sex, pregnancy, childbirth, ancestry, national origin, age, protected veteran status, marital status, genetic information, gender identity or expression, sexual orientation, disability, or any other protected status in accordance with applicable federal, state, or local laws.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local laws. Falcon's Treehouse, LLC is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability with the job application process, please contact us at ************ and let us know the nature of your request and your contact information.
$55k-89k yearly est. Auto-Apply 60d+ ago
Quality Manager
Shapes Precision Manufacturing
Quality assurance manager job in Palm Bay, FL
We are seeking an experienced and motivated Quality Manager to oversee our Quality Management System (QMS) and lead our quality team. The Quality Manager will be responsible for ensuring compliance with AS9100, ISO 9001, customer requirements, and regulatory standards, while driving continuous improvement across processes, products, and culture.
This position requires a strategic thinker with strong leadership skills, a hands-on approach to problem-solving, and the ability to work cross-functionally with Engineering, Operations, and Leadership to achieve company goals.
Key Responsibilities
Supervise and develop Quality Engineers, Technicians, and Inspectors to ensure accurate inspection and testing of products and processes.
Manage day-to-day quality operations including inspection records, testing activities, and calibration of measurement tools and equipment.
Monitor compliance with AS9100, ISO 9001, and other relevant customer and industry standards.
Oversee Material Review Board (MRB) activities, evaluate nonconforming materials, and drive resolution through corrective and preventive actions.
Support internal and external audits.
Lead root cause analysis for internal defects, supplier issues, and customer concerns; implement sustainable corrective actions.
Collaborate cross-functionally with Engineering, Operations, and Supply Chain to improve processes and reduce quality risks.
Track and report on quality performance metrics and trends, escalating critical findings to the Quality Director.
Provide training and coaching to ensure technical competence and adherence to quality requirements.
Support supplier quality management initiatives as assigned, including supplier corrective actions and improvement activities.
Ensure quality documentation is maintained accurately and is complete for all customer shipments.
Required:
Bachelor's degree in engineering, quality, or related technical field; ASQ certifications (CQE, CQA, etc.) preferred.
Minimum of 7 years of experience in manufacturing quality, with at least 3 years in a supervisory or lead role.
Strong working knowledge of AS9100, ISO 9001, and aerospace or regulated industry standards.
Proficient in quality tools and methodologies including SPC, FMEA, 8D, root cause analysis, and DMAIC.
Experience leading audits, managing QMS documentation, and supporting supplier quality programs.
Strong organizational, problem-solving, and analytical skills with the ability to manage multiple priorities.
Effective leadership skills with the ability to coach, mentor, and build accountability in teams.
Excellent written and verbal communication skills with the ability to collaborate across departments.
Proficiency with Microsoft Office Suite and QA software tools.
Compensation and Benefits
Competitive salary and performance-based incentives.
Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k) with company match.
Paid time off (PTO), paid holidays, and other leave programs.
Opportunities for professional development, training, and certification support.
Additional Information
Employment decisions are made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
Employment with Shapes Precision Manufacturing is on an at-will basis. Nothing in this job posting or any other communication creates an employment contract or alters the at-will employment relationship.
All offers of employment are contingent upon successful completion of a background check, reference check and drug screening, in accordance with applicable laws and company policy.
$55k-88k yearly est. 3d ago
Quality Control Manager - Orlando, FL
Msccn
Quality assurance manager job in Orlando, FL
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard Cand Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.Description
Any Employment Offers are Contingent Upon Successful Completion of the Following:
Verification of Work Authorization and Employment Eligibility
Substance Abuse Screening
Physical Exam (if applicable)
Background Checks for Badging/Security Clearances (if applicable)
About Hensel Phelps:
Founded in 1937, Hensel Phelps specializes in building development, construction and facility services in markets ranging from aviation to government, commercial, transportation, critical facilities, healthcare and transportation. Ranked #1 in aviation and #6 overall general contractor in 2024 by BD+C, Hensel Phelps is one of the largest employee-owned general contractors in the country. Driven to deliver EXCELLENCE in all we do and supported by our core values of Ownership, Integrity, Builder, Diversity and Community, Hensel Phelps brings our clients' visions to life with a comprehensive approach that begins with innovative planning and extends throughout the life of the property.
Position Descriptions:
The Quality Control Manager (QCM) is responsible for implementing and managing the QC program in collaboration with the project superintendent. They will typically coordinate the activities of multiple QC engineers on one or more projects. The QC manager will work closely with the PM and PS to resolve QC issues to the satisfaction of all stakeholders. This individual will also participate in regional efforts to promote quality control. This is a safety sensitive position
Essential Duties:
Participate in the start-up and implementation of the six-step quality control/safety process. This includes the start-up and implementation of the site-specific quality program to include the quality control plan, quality process log, test register and quality point files. Lead the weekly QC meetings.
Assist with the development of the preparatory meeting agendas and participate in the preparatory meeting prior to the start of each definable feature of work. Review and maintain the project quality process log (QPL).
Interface directly with owner's quality assurance and management on all quality-related issues.
Review initial and follow-up inspection reports, punch list items and close-in inspection results.
Be fully aware of the contract, plans, specifications and applicable codes. Submit and review RFIs to ensure changes are implemented in the field.
Receive trade partner test and inspection requests and produce a coordinated test and inspection schedule.
Document and submit a daily report of quality control activity.
Audit trade partner quality control procedures. Report chronic problems with trade partner work or quality control programs to upper management.
Participate in the selection process for outside testing contractors and verify adherence to testing standards, frequency and documentation. Coordinate third party testing agency activities with Hensel Phelps and the trade partners. Coordinate and schedule for source inspections.
Evaluation and development of QC personnel.
Position Qualifications:
A 4-year degree in civil or structural engineering, architecture or construction management, or similar experience in a related position.
Minimum of 5-7 years' experience on large commercial construction projects.
Valid Driver's License.
Strong communication skills.
Computer software - Microsoft Office Suite, specifically Excel based templates, Prolog, Primavera and AutoCAD.
Physical Work Classification & Demands:
Moderate Work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or 10 pounds of force constantly to move objects.
• The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and office activity.
• Walking - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, boxes, cabinets, etc.
• Constantly operates a computer and other office machinery, such as a calculator, copy machine, phone, computer, and computer printer.
• The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration.
• Constantly computes, analyzes, and conceptualizes mathematical calculations and formulas.
• The person in this position regularly sits in a stationary position in front of a computer screen.
• Constantly reads written communications and views mail submissions. Will also need to read blueprints and take/verify field measurements.
• Climbing - Ascending or descending ladders, stairs, scaffolding and ramps at various heights.
• Balancing - Ability to maintain body equilibrium to prevent falling and to walk, stand or crouch.
• Stooping - Bending the body downward and forward by the spine at the waist.
• Visual acuity and ability to operate a vehicle as certified and appropriate.
• Occasionally exposed to high and low temperatures
• Frequently exposed to noisy environments and outdoor elements such as precipitation and wind.
$54k-86k yearly est. 17d ago
Quality Control Manager (QCM), Federal Construction
Elite Recruiting & Consulting Services
Quality assurance manager job in Orlando, FL
Job Description
Quality Control Manager (QCM), Federal Construction
Columbus, GA Full-Time, Onsite, Federal Project Assignment
About the Role
We are seeking an experienced Quality Control Manager (QCM) to support federal government construction projects in the Columbus, GA area. This role is critical to ensuring all construction activities comply with contract documents, USACE standards, EM 385 requirements, and applicable federal regulations. The QCM will serve as the primary point of contact for quality-related matters and will work closely with the Project Manager, Superintendent, subcontractors, and government representatives.
Key Responsibilities
Develop, implement, and manage the Contractor Quality Control (CQC) Plan in accordance with USACE and DoD requirements
Conduct and document the Three-Phase Control Process: Preparatory, Initial, and Follow-Up Inspections
Review and manage submittals, RFIs, and quality documentation for compliance with contract specifications
Perform daily quality control inspections across all phases of construction including civil, structural, architectural, and MEP work
Prepare and submit daily QC reports, inspection logs, deficiency tracking, and corrective action documentation
Coordinate and lead preparatory meetings, initial inspections, and quality coordination meetings
Interface directly with Government QA personnel and participate in inspections, audits, and site walks
Ensure work is executed in accordance with approved plans, specifications, and safety standards
Track deficiencies, oversee corrective actions, and verify closeout compliance
Support project closeout activities including punch lists, as-builts, and final inspections
What We're Looking For
Minimum 5 years of experience as a Quality Control Manager on federal construction projects
Demonstrated experience working on USACE, NAVFAC, or other DoD projects
Strong knowledge of federal construction standards, quality processes, and documentation requirements
Experience coordinating with government inspectors and contracting officers
Ability to manage multiple features of work and maintain organized quality records
Strong communication skills and attention to detail
Required Certifications & Qualifications
USACE Construction Quality Management (CQM) for Contractors Certification
OSHA 30-Hour Construction Safety Certification
Working knowledge of EM 385-1-1 safety standards
Ability to pass federal background requirements and site access credentials
Valid driver's license
Why Join Us?
Work on stable, long-term federal government construction projects
Clear scope, defined quality standards, and structured project environments
Opportunity to work with experienced federal project teams
Competitive compensation based on experience and certifications
Total Rewards & Benefits
Competitive salary or hourly compensation based on experience
Per diem, lodging, and travel support if applicable
Health insurance options and paid time off
Consistent federal project pipeline
Apply Today
Qualified candidates are encouraged to apply to be considered for current and upcoming federal construction projects in the Columbus, GA area. Confidential inquiries are welcome.
$54k-86k yearly est. 15d ago
Quality Assurance Specialist
Microtech 4.0
Quality assurance manager job in Orlando, FL
MicroTech is currently seeking a Quality Assurance Specialist to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support.
Responsibilities
Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization's established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process.
Qualifications
Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management
Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.
A minimum eight (8) Plus years of experience in equivalent technical field
General Information MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs.
MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes.
We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:
• Insurance (medical, dental vision)
• Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
• 401k Plan with Employer Matching Contribution
• 11 Company-Paid Holidays
• Tuition Assistance
• Voluntary Benefit Programs
• Corporate Discounts
MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes. We can recommend jobs specifically for you! Click here to get started.
$61k-87k yearly est. Auto-Apply 60d+ ago
Call Center Quality Assurance Specialist
Assistrx 4.2
Quality assurance manager job in Orlando, FL
Job Description
About Us:
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.
A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....
This role is responsible for leading the daily tasks associated with the company's Patient Solutions call monitoring, scoring, and reporting as well as system data entry quality. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, internal team relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department managers and director to effectively maintain program operations and goals.
Conduct a minimum of 8 quality reviews per associate per month. Monitor processes including call handing to ensure program KPIs and established quality guidelines are met.
Auditing case records to ensure proper charting and interactions are documented appropriately against the established quality guidelines.
Prepare quality score reports by associate, team and/or program for management review on a weekly and monthly basis.
Identify service trends and collaborate with management to ensure and promote adherence to Patient Solutions and support guidelines within assigned areas.
SME for all aspects of the program(s) to determine areas of concern as well as opportunities to streamline processes and eliminate errors.
Upon notification of program enhancements, assist with developing associate training materials and participate in training sessions ensuring associates understand how the program enhancement will impact the quality review/score.
Monitoring program AE's and present findings to management for immediate review and reconciliation.
Providing support to program team on periodic department audits.
Additional responsibilities as needed based on department, program, and project requirements.
Requirements
Previous call center experience participating in quality call and system audit performance reviews preferred.
Previous experience in patient support/patient assistance and/or financial access programs preferred.
Bilingual - Spanish preferred.
Bachelor's Degree or Registered Nurse (BSN or RN) a plus.
COMPETENCIES:
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Benefits
About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on to find out how our team members are #TransformingLives.
Why Choose AssistRx:
Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.
Tell your friends about us! If hired, receive a $750 referral bonus!
Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!
Medical, dental, vision, life, & short-term disability insurance
Teledoc services for those enrolled in medical insurance
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Legal insurance
Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!
#TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
$57k-85k yearly est. 26d ago
Administrative Quality Assurance
Command Investigations
Quality assurance manager job in Orlando, FL
Expanding professional business located in Lake Mary has an immediate need for a full-time Administrative Quality Assurance Specialist.
In this role, you will be responsible for performing initial information searches, social media searches, validating accuracy within a variety of investigative reports, reviewing & supplying evidence to clients. Entering data into database software and checking to ensure the accuracy of the data that has been inputted. Resolving discrepancies in information and obtaining further information for incomplete documents along with other quality control related duties prior to the final product being delivered to our clients.
You must possess a high level of attention to detail, strong work ethic and be a team-oriented person who is open minded, willing to learn and has the ability to function effectively in a detailed focused work environment.
This role will be in office to start but with a high level of proven performance you can transition to a remote environment.
For company information, please visit *****************
Desired Skills:
Attention to Detail (High level of focus)
Strong computer skills (Microsoft Office Suite with strong skills in Word and Outlook)
Excellent written and verbal communication skills
Internet and Social Media savvy
Investigative mindset (questioning the out of place)
High School diploma a must
Benefits Include:
Medical, dental and vision insurance
401K
Full-time employment
Growth within a national company
$39k-62k yearly est. Auto-Apply 60d+ ago
Quality Assurance Coordinator
Description This
Quality assurance manager job in Orlando, FL
The QAC maintains open communication and works closely with onsite Quality Assurance, Sales, Contracts and Hospitality Teams to maintain a high quality of professionalism, efficiency, productivity and top-level customer service.
The Quality Assurance Coordinator will support the business through various administrative functions. Tracking, Reporting, Reconciling, Expense submission and/or sending communication to the field are a few of these functions. One of the main functions will be to accept VIP sales made at international sales galleries, i.e., Mexico, Canada and St. Maarten.
The QAC will print the required countersignature documents sign and scan into the DocuPhase system. This documentation is required for membership activation and to close the VIP sale.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Ability to work independently with minimal supervision; includes the ability to recognize need for involvement of other teams/peers and capability to effectively facilitate that collaboration
Excellent customer service skills paired with strong communication skills
Proficient in time management; ability to organize and manage multiple priorities
Solution oriented; the ability to target and solve issues effectively
Performs well with frequent interruptions and/or distractions
Keen understanding of the sales process
Computer proficiency in Microsoft Word, Excel and Outlook
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Notary License
Bilingual is a plus
Vacation Ownership experience
Experience with VOICE, CHORUS, Oracle, Hyperion, and/or COGNOS
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
As a Quality Assurance Coordinator you would be responsible for:
Follows all quality assurance directives and standard operating procedures (SOPs)
Maintains expert understanding of product and document knowledge, acts as product knowledge expert
Exhibits professionalism in actions and appearance
Communicate effectively with Sales, Contracts and/or Title departments for document correction
Follow-up on missing or incomplete documentation, aide field QAs in resolving Open Issues
Prepares and signs required countersignature documents as needed for VIP sales made at International galleries
Updates system to confirm countersignature pages have been signed and scanned to the onsite team for filing
Partners with the onsite Quality Assurance teams to provide and maintain excellent customer service
Completes all required Company trainings and compliance courses as assigned
Adheres to Company standards and maintains compliance with all policies and procedures
End of Month process; last day of the month will be required to work to ensure all VIP sales have been accepted for all international sites that are being supported
Prepare and submit monthly expense reports as needed
Send out field communications for new directives, processes or documentation
Manage logistics for on- and off-site functions, i.e., training rooms, reservations, class scheduling
Performs other related duties as the business needs
Why do Team Members Like Working for us?
HGV is now offering first day benefits to new employees!
Driven Base Pay Plus Monthly Performance Incentives!
Get your earned pay any time before payday through Daily Pay*
Medical, Dental, and Vision benefits starting on Day One.
Generous Vacation Time Off Program and Paid Sick Time.
GO Hilton Discounted hotel rates worldwide!
Tuition reimbursement programs.
Recognition Programs and Rewards.
Internal Growth and Career Pathing.
$39k-58k yearly est. Auto-Apply 32d ago
QUALITY SPECIALIST- Behavioral Health
Aspire Health Partners 4.4
Quality assurance manager job in Orlando, FL
Pay: $16/hour . Must be able to commute to Orlando, FL daily.*** . Must be able to commute to Orlando, FL daily.***
Who are we? For over fifty years, Aspire Health Partners has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expanding into Hinesville, Georgia Aspire has delivered state-of-the-art behavioral healthcare and is regularly sought out both statewide and nationally as an expert in the field. With its mission of providing the highest quality of compassionate, comprehensive, and cost effective integrated behavioral healthcare, Aspire, through its more than two dozen campus locations provides a comprehensive continuum of services for children, adolescents, adults, seniors, and families. Through innovative, resourceful treatment and recovery approaches Aspire offers individuals and families the opportunity to "aspire" to healthier, happier, and more independent lives. Aspire employs more than 1,200 professionals and paraprofessionals dedicated to Saving Lives, Transforming Communities and Changing the World
Who You Are: You're a leader looking for an opportunity to define your own career path, connect with a supportive community of health professionals like you, and increase your earning potential. You have a passion for working in different care settings and making a difference in lives.
Job Purpose: As a Quality Specialist at Aspire Health Partners, your job purpose will be to provide a multitude of essential functions in accordance with Aspire policies and procedures. Senior Quality Specialists will also provide guidance and assistance to the Quality Specialists as directed by the Director of Quality.
These functions include - but are not limited to - day to day operations, compliance with company rules, standards and contracts as it pertains to the department, follows department budget guidelines, and acts as a subject matter expert and liaison supporting all Aspire programming.
Job Functions
Forms management including creation of omniforms, teleforms and control of corporate document storage.
Auditing, analysis, trending, reporting and facilitation of quality improvement plans of internal and external medical record reviews.
Tracking and reporting on satisfaction survey data, both internally and externally.
Liaison, facilitation and tracking of corporate peer review activities.
Liaison, corporate facilitation and tracking of corporate quality initiatives.
Research, data collection, and analysis for reporting both internally and externally.
Management of policies and procedures.
Involvement in Quality Improvement committees and CARF oversight committee.
All other duties as assigned.
Most importantly, all functions must be completed while maintaining high standards of ethical and professional conduct while adhering to agency policies and procedures.
Position qualifications: Ability to receive and maintain a(n)
Level II Background clearance
Acceptable Motor Vehicle Registration driver's license record in accordance with the underwriting guidelines set by Aspire insurance company as described in the AHP Corporate Transportation Policy 3.9.1
Bachelor's degree preferred in a Human Services field
Quality Improvement experience preferred
Experience in auditing records and electronic medical record experience preferred
Microsoft office proficiency
All the benefits and perks you need for you and your family:
We are committed to providing our employees with the support they need. At Aspire Health Partners, we offer eligible staff an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:
Medical, Dental, Vision, Basic Life & Supplemental Insurance, Flexible Spending & Health Savings Accounts
Paid Time Off (PTO)
(2.5 weeks your first year, up to 6 weeks at 14+ years)
Paid Diversity & Floating Holidays
(2)
Paid Holidays
(6)
403(b) 50% employer match up to 10%
(3-year vesting cliff)
Employee Discounts including Tickets, Retail, Hotel, Car Rental/Purchase
Short-Term & Long-Term Disability Insurance
HRSA Loan Forgiveness
Employee Assistance Plan (EAP)
Will preparation
Funeral Planning
Concierge Services & Travel Assistance
Aspire Health Partners is a drug-free workplace and an Equal Opportunity Employer. Qualified applicants are treated without regard to their race, color, religion, national origin, sex, age, disability, or veteran status. For more information, see Aspires Equal Employment Opportunity Policy.
PI3d848f0d2c48-31181-37246188
How much does a quality assurance manager earn in Cape Canaveral, FL?
The average quality assurance manager in Cape Canaveral, FL earns between $52,000 and $118,000 annually. This compares to the national average quality assurance manager range of $70,000 to $140,000.
Average quality assurance manager salary in Cape Canaveral, FL
$78,000
What are the biggest employers of Quality Assurance Managers in Cape Canaveral, FL?
The biggest employers of Quality Assurance Managers in Cape Canaveral, FL are: