Paralegal & Risk Management Coordinator
Quality assurance manager job in Minneapolis, MN
Schafer Richardson, LLC (SR) has been recognized for planning, developing, and strengthening our communities through a full-service real estate experience since 1995. We provide quality investment, development, construction, leasing, and management services to its commercial and multifamily real estate portfolio.
The primary focus of the Paralegal & Risk Management Coordinator is to assist the in-house General Counsel and Legal Department as needed with real estate transactions, corporate record-keeping, lease administration, and other support duties. In addition, the Paralegal & Risk Management Coordinator will be responsible for overseeing the company's risk management process in assessing and identifying risk and exposure to the company as well as ensure consistent processes.
Essential Duties and Responsibilitiesincluded below. Other duties may be assigned as needed.
REAL ESTATE TRANSACTIONS:
Prepare drafts of lease agreements, purchase agreements, addendums, closing docs, and other real estate and corporate contracts
Update reports at time of sales/acquisitions
Organize lender approval process
Corporate recordkeeping including document and file management, preparation of written actions and corporate minutes, and maintaining accurate time records
Support internal departments as necessary (i.e. preparing tenant welcome letters, construction reminders)
Oversee transactional due diligence activities including title and survey review
Maintain and execute critical timeline, circulate, and calendar
Maintain Legal Matter Management system.
Provide departmental administrative support such as supporting executions of documents in person or via Docusign, managing department financial matters, and providing general administrative support to team members.
Prepare comprehensive closing checklists, file Electronic Certificate of Real Estate Value (eCRV), and coordinate internally and externally to achieve efficient closings
Review and prepare general correspondence as well as perform other clerical duties as necessary such as scheduling appointments, providing information to callers, handling incoming and outgoing mail
Manage property tax appeal process
Review and research real estate transactions and company policies, as needed
RISK MANAGEMENT:
Facilitate incident reports for possible losses.
Establish organization-wide risk management policies and procedures. Make recommendations to General Counsel and implement modifications as needed.
Conduct internal training as needed.
Provide support, direction, and guidance to Risk Management Associate as needed.
Ensure that risk management procedures are being followed.
Escalate risk management issues to General Counsel when appropriate.
Knowledge, Skills and Other Abilities:
Outstanding level of professionalism and ability to represent Schafer Richardson to the community and communicate that culture consistently through all relationships.
Ability to effectively communicate both inside and outside of the organization
Strong problem-solving and analytical skills
Excellent judgment, decision-making, and analytical skills
Thorough understanding of policies and best practices of risk management
Computer proficiency required including a strong working knowledge of Excel, Word, and Outlook
Strong technical aptitude
Self-motivated and able to work independently
Strong attention to detail
High level of integrity and dependability required
Highly organized and able to effectively multitask, juggle competing priorities, and meet deadlines
Must maintain confidentiality of all matters relating to the company
Experience/Education Requirements
Associate or bachelor's degree in related field preferred
Paralegal certification, preferred
Risk Management certification is a plus
Minimum of 5 years of experience as a commercial real estate paralegal
Position requires verification of employment eligibility to work in the U.S.
Experience with contract law
Yardi experience helpful
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position, moving about the office to access file cabinets, varying office locations, office machines, constantly operating a computer and other office productivity machinery (i.e. computer, copy, fax and printer). Occasionally positions self to work atop, under or traverse company rooms and or equipment. The person in this position frequently communicates with staff, vendors and customers and must be able to exchange and communicate accurate information in these situations. The employee must occasionally lift and/or move up to 15 pounds.
TRAVEL 0%
Director, Quality & Compliance Training (Princeton, Hybrid)
Quality assurance manager job in Saint Paul, MN
The Director, Quality & Compliance Training, is a senior leader within the Learning Center of Excellence under Global Quality. This role is responsible for developing and executing global training strategies for various functions (e.g., Commercial, Finance, HR, Legal, and other General & Administrative areas). The position ensures that learning programs drive business performance, compliance with corporate standards, and foster a culture of continuous development across the organization.
**Key Responsibilities:**
**Strategic Leadership & Governance**
+ Define and lead the global training strategy aligned with corporate objectives and quality principles.
+ Establish governance frameworks for training compliance and operational excellence, including policies and SOPs.
+ Serve as a key advisor to senior leadership on learning trends, capability-building strategies, and risk mitigation.
**Program Development & Delivery**
+ Design and oversee training programs for Commercial and G&A functions, ensuring relevance and scalability.
+ Implement innovative learning solutions leveraging adult learning principles, digital platforms, and blended learning approaches.
+ Ensure training content aligns with corporate standards and supports organizational priorities.
**Stakeholder Engagement & Collaboration**
+ Partner with functional leaders, HR, and Quality to identify learning needs and align initiatives with business goals.
+ Act as a trusted advisor to senior leadership on training effectiveness and workforce capability development.
**Continuous Improvement & Analytics**
+ Define KPIs and leverage data analytics to measure training impact and drive enhancements.
+ Stay current with industry best practices, emerging technologies, and evolving business needs to continuously improve learning programs.
**Operational Oversight**
+ Collaborate with training operations teams to ensure efficient delivery and compliance tracking.
+ Oversee vendor relationships for training services and technology solutions
**Qualifications:**
+ Bachelor's degree required; advanced degree in Life Sciences, Education, Organizational Development, or related field preferred.
+ 10+ years in pharmaceutical or life sciences industry with significant experience designing and implementing global training programs.
+ Proven track record in designing and implementing global training programs and managing cross-functional teams.
+ Strong understanding of R&D functions and the regulatory landscape (GxP, ICH, FDA, EMA, etc.).
+ Proven ability to design and deliver impactful learning programs using adult learning principles.
+ Experience with learning technologies (e.g., LMS, virtual learning platforms) and data-driven training strategies.
+ Excellent communication, collaboration, and stakeholder engagement skills.
**Preferred Attributes:**
+ Strategic thinker with a passion for scientific learning and development.
+ Agile and adaptable in a fast-paced, matrixed environment.
+ Strong project management and organizational skills.
+ Committed to fostering innovation, compliance, and continuous improvement through learning.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Manager, Quality Assurance
Quality assurance manager job in Minneapolis, MN
Job Description
The Manager, Quality Assurance provides support for projects in development, construction, and operation by creating and managing a Quality Assurance program. This role ensures effective implementation, monitoring, and continuous improvement of the Quality Assurance program and procedures, partnering with multiple departments within the business including project and construction teams and plant personnel to foster a culture that focuses on high quality construction, maintenance practices, and testing/commissioning procedures.
WHAT YOU WILL BE DOING
Building a team to support both the QA and Commissioning processes.
Serve as the primary resource for quality concerns for all ongoing construction projects.
Through field inspections, ensure the installation of new project facilities are in alignment with engineered drawings, contract requirements, and operational preferences.
Plan and conduct audits (internal and third-party) of contractor QA/QC programs and work activities.
Lead, support, prepare and review the writing of project specific commissioning checklists, construction inspections and any related RFIs.
Maintain and update commissioning documentation with project lessons learned, best practices, and any changes in company policies or expectations.
Create QA inspection program providing Construction Managers the necessary tools to document and track work that is out of compliance with drawings, contract requirements, and operational preferences.
Oversee and conduct kick-offs for construction milestones, ensuring all teams are aligned with quality expectations before major project phases
Assist with the resolution of escalated QA and/or commissioning issues, questions and work stoppage situations.
Collect and verify completeness of EPC turnover documents (per contract). Assure that the turnover documentation meets requirements for operations and regulatory reporting, organized and filed properly
Monitor, coach and recommend additional training solutions for team members to develop the skills, knowledge and experience to be effective in their roles of supporting quality management and commissioning.
Work closely with independent engineer reviews to address concerns.
Assist and contribute to the identification of specific deliverables as required in the project documentation and as per Contract Requirements regarding Quality, Commissioning, and As-built documentation.
Support development of contract exhibits that outline QA/QC expectations for our EPC partners.
Reporting on & ensure administration of all QA & inspection activities.
WHAT YOU BRING TO THIS ROLE
Bachelor's Degree in Construction Management, Engineering, or other related disciplines.
Minimum 10 years in engineering and/or construction.
Minimum 3 years' experience with renewable energy project commissioning.
Minimum 3 years' experience with renewable energy project Quality Assurance programs.
Substation commissioning experience strongly preferred.
Excellent knowledge of construction concepts and practices.
Demonstrated oral and written communication skills.
Proficiency in using programs such as Procore, Microsoft Office, Word, Excel, Project, Visio, and other database management systems.
Ability to travel up to 50% of the time, will likely reduce after QA and Commissioning programs/processes are put into place.
Pay Range for the posted level: Minimum of $130,000 - 160,000.00
We offer a comprehensive benefit package, including Medical, Dental, 401(k) and disability benefits.
Corporate Learning, Development and QA Director, Hotel
Quality assurance manager job in Minneapolis, MN
Hospitality Spotlight is looking for a Hotel Corporate Learning, Development and QA Director for an organization in Northern Central US.
The Work:
Leads by example at all levels of execution
Evaluate training\/development needs of properties and departments
Create and deliver the infrastructure to support all operational learning and development needs and programs
Create and implement effective training solutions to constantly improve service breakdowns, inefficiencies and productivity. Evaluate and monitor the development, effectiveness and consistency of the programs
Involved in optimizing creating\/implementing on\-boarding\/off\-boarding processes
Analyze guest experience to increase guest satisfaction
Identify department trainers to deploy consistent onboarding and cross training plans and programs for new and existing associates
Lead all associate classroom training workshops
Manage compliance training programs
Develop, maintain and distribute status learning and development reports to Lead Team periodically and as needed
Create yearly learning & development plan and calendar
Travel to properties for two to fours weeks at a time
Additional responsibilities are required.
What you've already done (requirements):
5+ years of experience as a hotel Corporate Learning, Development and QA Director
Previous success with both independent and branded hotels
Bachelor's degree preferred
Multi property or corporate level experience
Must be based in Minneapolis.
Compensation:
Yearly salary base range of 80\-90k
Submit your resume if you meet the qualifications and are excited about joining an already successful and growing team.
We look forward to connecting and shining our spotlight on you!
\- Hospitality Spotlight Team
"}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"50987327","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Hotel"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"Salary","uitype":2,"value":"81 \- 90k"},{"field Label":"City","uitype":1,"value":"Minneapolis"},{"field Label":"State\/Province","uitype":1,"value":"Minnesota"}],"header Name":"Corporate Learning, Development and QA Director, Hotel","widget Id":"313140000000072311","is JobBoard":"false","user Id":"313140000000083003","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":true,"job Id":"313140000002771019","FontSize":"12","google IndexUrl":"https:\/\/hospitalityspotlight.zohorecruit.com\/recruit\/ViewJob.na?digest=cOd7fmwSdddcZBaxv.wic KSfGo5VJ3JRoa37NQ9kgYc\-&embedsource=Google","location":"Minneapolis","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"kue3k9f8044db27e84498aca9c1e10182b8ea"}
Assurance Director
Quality assurance manager job in Minneapolis, MN
The Assurance Director title is reserved for professionals who achieve recognition in a technical area of assurance and risk management. The person is qualified to perform certain limited yet critical additional technical functions as an Engagement Director or as a Concurring Reviewer. These additional responsibilities are conferred only as outlined above. This senior role recognizes the person as an expert of great long-term value to the firm.
Job Duties:
Business Acumen:
* Able to apply knowledge of business functions, processes and strategies to provide services, solutions and advice that considers and improves the organization as a whole as evidenced by:
* Ability to understand core business operations/structure of various businesses
* Demonstrates advanced knowledge of business issues, trends and industry economics
* Identifies and discusses key financial and non-financial performance measures
* Demonstrates ease with client communications
Technical Roles a Director may perform:
* When functioning as Engagement Director:
* May also be, but not required to be, a Client Service Engagement Director. In this capacity, may sign audit review and compilation reports related to these engagements, as well as engagement letters and other correspondence
* Written pre-approval by the Client Service Assurance Partner and the Practice Region RTD and RBLL and the Practice Office OBLL for the specific assignment before a Director may perform duties of Engagement Director of that specific assignment
* The Director must demonstrate the requisite industry experience necessary for the specified engagement
* The engagement must be not designated as requiring an IQCR Review in accordance with the BDO Assurance Manual and may not be associated with or expected to be associated in the foreseeable future, which is generally a two-year horizon, with a public company.
* The final review of only the financial statements and MRC must be performed by an Assurance Partner. When functioning as Concurring Reviewer where the engagement is sensitive but non-public:
* Written pre-approval must be obtained from the Practice Region RTD and RBLL and the Practice Office OBLL.
* The Director must demonstrate the requisite industry experience necessary to serve as a concurring reviewer for the specified engagement
* The engagement may not be associated with or expected to be associated in the foreseeable future, which is generally a two-year horizon, with a public company.
* When serving as a concurring reviewer, the Assurance Director should not have worked on the engagement in another capacity for the prior two-year period, and is prohibited from performing work on the engagement in other capacities
GAAP:
* Has an advanced knowledge of governing principles, applying those principles to client transactions, and documenting and communicating an understanding of these principles as evidenced by:
* Advanced technical knowledge in one or more areas of GAAP
Control Environment:
* Has a general understanding of the collective effect of various factors on establishing, enhancing, or mitigating the effectiveness of specific policies and procedures as evidenced by:
* Ability to identify critical and control points
* Ability to document and validate internal control system
* Ability to assess effectiveness of internal control system
* Ability to make constructive suggestions to improve client internal controls and accounting procedures
GAAS:
* Has an advanced knowledge of professional standards, application of the principles contained in professional standards as evidenced by:
* An ability/experience teaching others GAAS procedures and providing guidance to others and affirms conclusions made by others
* Other duties as required
Supervisory Responsibilities:
* Review work prepared by associates, senior associates, and managers, and provide review comments as appropriate
* Act as a Career Advisor to associates, senior associates, and managers as assigned
* Provide verbal and written performance reviews to associates, senior associates, and managers
Qualifications, Knowledge, Skills and Abilities:
Education:
* Bachelor's degree, required; major in Accounting, Finance, Economics or Statistics, preferred
* Master's degree in Accountancy, preferred
Experience:
* Eight (8) or more years of prior relevant audit experience and/or public accounting, private industry accounting or consulting/professional services experience, required
* Prior significant supervisory experience, required
* Industry expertise in one or more assurance specialty, preferred
License/Certifications:
* Active licensed US CPA, recognized active International Equivalent or unique qualification as defined by BDO's Assurance Licensing Policy, required
* If active international equivalent or unique qualifications, required to obtain an active US CPA license within approved timeframe as defined by firm licensing requirement guidelines
Software:
* Proficient with the Microsoft Office Suite, preferred
* Experience with assurance applications and research tools, preferred
Language:
* N/A
Other Knowledge, Skills & Abilities:
* Ability to supervise managers, seniors and staff, as the situation dictates, motivate team
* Possess strong GAAP and GAAS technical skills and knowledge with possible industry expertise in a specialized and technical field of assurance
* Advanced knowledge of SEC reporting rules, if required by specialization
* Possess people development and delegation skills, including training/instruction
* Possess executive presence - need to be able to be primary contact for the client, prepare and present presentations to clients and potential clients
* Possess excellent risk management decision-making skills
* Able to function as Engagement Director on certain engagements as set forth by specific policy
* Get involved with other areas of practice
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $180,000 - $265,000
Colorado Range: $140,000 - $200,000
Illinois Range: $180,000 - $225,000
Maryland Range: $165,000 - $250,000
Minnesota Range: $135,000 - $185,000
NYC/Long Island/Westchester Range: $165,000 - $275,000
Ohio Range: $165,000 - $210,000
Washington Range: $150,000 - 220,000
Washington DC Range: $165,000 - $250,000
Field Quality Manager
Quality assurance manager job in Minneapolis, MN
Field Quality Manager (FQM) TechFlow Inc. is seeking a proactive and detail-driven Field Quality Manager to join our team in supporting security equipment throughout the US. In this pivotal role, you'll help drive operational excellence by supporting the implementation of quality standards and continuous process improvements that enhance reliability and customer satisfaction. Reporting to the Senior Field Quality Manager, you'll work hands-on with regional customers and stakeholder personnel to ensure compliance, resolve issues efficiently, and maintain consistent, high-quality performance across field operations.
Work is primarily home-based with up to 75% travel required.
Key Responsibilities
* Acts as a point of contact between the field team, customer representatives, and stakeholders to share updates and resolve routine issues.
* Maintains compliance with contract and quality requirements through documentation reviews and field audits.
* Provides operational support to field teams to assist in meeting performance goals and ensure adherence to regulatory and safety standards.
* Drive continuous improvement efforts by identifying process gaps and suggesting practical solutions to improve efficiency.
* Promotes a culture of quality and safety, ensuring all field teams follow training and compliance requirements.
* Assists field support staff with ticket tracking, customer communication, and issue escalation to help meet service-level goals.
* Monitor field work for preventive and corrective maintenance tasks, ensuring accuracy in scheduling and documentation.
* Collects and reviews data to identify potential issues or trends and assists in preparing reports for management review.
* Uses maintenance tracking systems (EAM/CMMS) to create and update work orders, verify data accuracy, and report discrepancies.
* Assists in updating procedures and documentation to reflect process changes, regulatory updates, or customer requirements.
* Compiles and organizes data from field teams and customer reports to support performance tracking and improvement efforts.
* Communicates regularly with supervisors and team members, sharing updates and helping ensure consistent alignment with project goals.
* Prepares and delivers basic reports and presentations for internal meetings, summarizing performance data and progress updates.
* Participates in meetings with customers, stakeholders, and internal staff to provide updates, take notes, and follow up on assigned action items
* Demonstrates reliability and focus under pressure, maintaining accuracy while meeting tight deadlines and shifting priorities.
* Maintains organized records and clear communication, supporting accurate documentation and consistent workflow management
* Identifies opportunities to save costs, streamline tasks, and improve daily operations through teamwork and attention to detail.
Quality Manager
Quality assurance manager job in Saint Paul, MN
Scanlan International, Inc., is a medical device company specializing in the highest-quality surgical instruments. Now in our fourth generation, the Scanlan family continues its dedication to providing the best surgical instrumentation available anywhere in the world. We are seeking a Quality Manager to join our organization and continue this commitment.
The Quality Manager is responsible for implementing and maintaining state-of-the-art quality practices and assumes overall responsibility in ensuring that the quality system is in a state of compliance to domestic and international standards. The role is responsible for the organization, documentation and maintenance of the quality system to be compliant with ISO 13485, MDSAP, EU MDR and other applicable regulatory standards. This role is focused on quality system improvement, supplier quality, quality audits, quality control, and quality system compliance. The Quality Manager has the responsibility, duty and decision-making authority to put any product on hold that is identified as potentially non-conforming and escalating as needed for additional reviews by Technical teams.
This position is based out of our headquarters office, south of downtown St. Paul. We welcome an on-site work environment Monday through Friday.
A QA Specialist and a team of Quality Control Technicians report to this position.
This role may require domestic travel up to 5-10% of the time.
What You'll Do As a Quality Manager:
Maintain the effectiveness of the Quality Management System (40%)
* Maintain state-of-the-art competency of relevant quality management system requirements and standards via training and certification records.
* Ensure measurement, analysis, and improvement processes are effective, meet quality goals and objectives, and reported to management at regular intervals.
* Collect and analyze information, identify and investigate existing and potential causes of product and quality system problems and take appropriate corrective and preventive actions.
* Coordinate quality system certification and auditing activities with the Notified Body and other regulatory agencies.
* Coordinate internal and supplier quality audit activities.
Ensure production processes remain qualified and validated (30%)
* Ensure packaging and sterilization processes are validated, with periodic revalidation as required for compliance.
* Verify that appropriate controls are in place for the routine production of sterile medical devices, such as cleaning, packaging, sterile processing, cleanroom monitoring, storing, and handling.
* Review and approve production process validations, re-validations, dose audits, lab test data/reports, etc. to ensure sterile medical devices remain safe.
Manage quality control inspection, acceptance, and release activities (10%)
* Define quality control sampling plans using sound statistical methods that ensure the confidence and reliability levels required by the risk analysis.
* Ensure inspection test, and measurement equipment/techniques are calibrated and capable of producing repeatable/reliable data to ensure conformance to specifications.
* Ensure inspection and test activities are planned to ensure requirements are met.
* Ensure segregation of nonconforming products to avoid mix-ups.
* Ensure quality records are verified and approved, indicating that devices manufactured meet quality requirements.
Lead nonconforming material process (10%)
* Ensure nonconforming materials are quarantined, identified, documented, and processed via MRB in a timely manner.
* Assist cross-functional teams in the investigation, review, and actions regarding nonconforming materials.
* Ensure effective communication with all parties impacted by the NCMR.
* Coordinate risk review and any required regulatory actions with regulatory affairs.
* Provide quality leadership to the Material Review Board (MRB) to ensure prompt and appropriate disposition of nonconforming products.
* Perform supplier quality trend analysis and reports.
Manage document control and quality records and assist with tasks as needed by the manager (10%)
* Ensure quality system documents meet business and regulatory requirements.
* Ensure required documentation is reviewed and approved before being released and previous versions are removed from use.
* Ensure quality records are secure and remain accessible for their retention period.
The Experience, Skills and Abilities Needed:
Required
* Bachelor's degree in a technical discipline such as life sciences or engineering field or equivalent combination of education and experience.
* 5+ years of quality management system experience working in the medical device field.
* 3+ years of managerial or supervisory experience.
Preferred
* Master of Science - Regulatory Affairs and Quality Assurance
* Professional ASQ Certification in quality
* Sterilization, microbiology and biocompatibility experience
* Statistical Process Control (SPC) and Lean Six Sigma training
* Risk analysis process per ISO 14971
Other
* Analytical skills to identify, articulate, research, gather data and solve problems by making sensible decisions based on the given information.
* Good interpersonal skills to effectively interact with customers, associates, suppliers and regulatory agents.
* Attention to detail to provide accurate records and documentation
* Demonstrative competence in both written and verbal skills
* Basic test and measurement instruments skills such as micrometers, calipers, data/chart recorders, microscopes, tensile tester, and the like.
* MS Word, MS PowerPoint, MS Excel, MS Outlook, MS SharePoint, Minitab, and electronic document management skills preferred
* Data analysis and writing technical reports using analytical software such as Minitab preferred
* Basic laboratory skills such as, safety, chemical storage, sample handling, weighing and balances preferred
Compensation
We are committed to equitable and transparent pay practices. The salary range for this position is $96,200 - $154,000, representing the minimum and maximum of our compensation structure. Starting pay will typically fall between these values and is determined based on factors such as relevant experience, skills, and internal equity. Offers near the higher end of the range are reserved for candidates with exceptional qualifications.
Comprehensive Benefits Offerings
* Medical, Dental, and Vision Insurance
* Group Life Insurance
* Short-Term Disability Insurance
* Long-Term Disability Insurance
* 401(k) Plan with Company Match
* Workers' Compensation
* Employee Assistance Program (EAP)
* Regular Part-Time Benefit Eligibility
* Training and Development Program
* Tuition Assistance Program
* Paid Time Off, including:
* Holidays
* Floating Holidays
* Vacation
* Earned Sick and Safe Time (ESST)
How to Apply?
Scanlan International, Inc. accepts online applications at ********************************************************
Applicants with disabilities who need accommodation to complete the Scanlan International, Inc. application process should contact Human Resources at ************** or email ***********************.
Scanlan International is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please click the following link to view Federal and E-Verify posters: **********************************
Director of Quality Assurance & Compliance
Quality assurance manager job in West Saint Paul, MN
Salary: $90,000-$120,000 annually
Job Type: Full-Time, Exempt
BrightPath is dedicated to empowering individuals with disabilities through high-quality, person-centered residential services. We believe in self-determination, community integration, and providing the support people need to live full, joyful lives.
Position Overview
BrightPath is seeking an experienced Director of Quality Assurance and Compliance to lead the strategic direction, oversight, and performance of our quality and compliance functions across 245D licensed service lines. This role ensures our programs consistently meet and exceed state and federal standards while fostering a culture of accountability, regulatory excellence, and continuous improvement.
You will directly supervise two Compliance Managers and collaborate closely with leaders across Operations, Training, HR, and Executive teams to strengthen systems, uphold licensure requirements, and enhance overall service quality.
What You'll DoLeadership & Team Management
Provide strategic leadership for all Quality Assurance & Compliance functions.
Supervise and develop the QA team, ensuring effective coaching, support, and performance management.
Lead cross-department alignment and EOS processes (huddles, L10s, scorecards, etc.).
Regulatory Compliance & Quality Oversight
Maintain compliance with 245D, DHS, MDH, and all applicable state/federal regulations.
Design and refine internal audit systems and quality monitoring tools.
Lead audits, investigations, licensing reviews, and corrective action planning.
Oversee incident reporting, maltreatment documentation, and emergency responses.
Hold monthly Quality Assurance Oversight Meetings with leadership.
Strategic Planning & Organizational Development
Analyze data to identify service trends, risks, and training needs.
Serve as the subject matter expert on regulatory updates impacting 245D services.
Develop and maintain corporate policies, procedures, and compliance frameworks.
Manage departmental metrics, budgets, and performance scorecards.
Qualifications
Bachelor's degree in Human Services, Compliance, or related field (Master's preferred).
5+ years of leadership experience in QA or compliance within 245D/HCBS settings.
Strong knowledge of Minnesota DHS licensing, MDH guidelines, and person-centered models.
Ability to develop and maintain audit/oversight programs.
Experience creating or overseeing service plans.
Technology skills: Excel, Google Suite, Therap, and ability to learn new systems.
Valid driver's license.
Skills We're Looking For
Strong leadership, coaching, and collaboration skills.
Excellent communication, both written and verbal.
Proven ability to implement change, improve systems, and enhance employee performance.
Project management strengths with the ability to thrive in a fast-paced environment.
Experience supporting individuals with extraordinary needs and crisis situations.
Ability to develop compliance policies and procedures within 245D licensing.
Work Conditions
Office-based with frequent travel to Twin Cities program sites.
Occasional evenings/weekends for urgent needs.
Ability to lift up to 25 lbs and navigate residential settings.
Why BrightPath?
You'll join a mission-driven team that values integrity, continuous improvement, and person-centered support. We are committed to ensuring high-quality services that truly enhance the lives of individuals with disabilities.
BrightPath LLC is an Equal Opportunity Employer.
BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that makes a meaningful difference in the lives of individuals with disabilities.
Auto-ApplyQA Manager
Quality assurance manager job in Minneapolis, MN
8 + years of QA Experience, working on programs, which involved testing multiple integrations Strong interpersonal and communication skills especially diplomacy and advocacy Experience in, and strong understanding of, Quality Assurance methodologies and practices
Excellent logic, problem solving, and troubleshooting skills
Extensive experience with quality engineering techniques and methodology: developing test plans; designing, executing and analyzing test cases; writing and interpreting reports; reporting testing
Experience with leading the validation of multiple complex interfaces
Broad knowledge of testing approaches , techniques and tools
Experience reviewing cross discipline deliverables
Deliverables:
Create test Strategy
Create environment plan
Create execution schedule
Create Status reports
Create Minutes of the meetings
Qualifications
Should be able to coordinate with Testing team, Business and Capability team
Schedule meeting to have the test plan and test cases reviewed
Define environment requirements
Define data requirements
Conduct meetings and run the meeting between different stake holders
Produce a test execution schedule
Coordinate with stake holders during test execution
Handle Defect Management Meetings and large Test execution Schedules
Evaluate results against exit criteria
Create Test Completion Reports
Report to project stake holders
Additional Information
Job Status: Full Time
Eligiblity: GC or US Citizens
Locaton: Strictly need Locals as required by the Client(Minneapolis, MN)
Share the Profiles to
****************************
Contact:
************
Keep the subject line with Job Title and Location
Easy ApplySAP Quality Management/Manufacturing Manager - Chemicals Industry
Quality assurance manager job in Minneapolis, MN
We Are: Are you ready to step into the heart of digital transformation in one of the world's most critical - and most dynamic - industries? The Chemicals Industry is evolving at lightspeed: demand for sustainability-driven products is on the rise. At the same time, digital platforms, real-time analytics, AI, and SAP-enabled processes are no longer "nice to have" - they are foundational.
As part of Accenture's SAP Chemical's Practice, you'll be delivering major SAP engagements (for example, Business Transformation Strategy & Roadmaps, migrations to SAP S/4HANA, process standardization, cloud-enablement) that help clients win in this new environment and guide major Chemical clients through the journey of business-model reinvention, process excellence and enterprise technology enablement
You Are:
Do you have a passion for storytelling and for originating, selling and delivering SAP-based Supply Chain Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction?
Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Supply Chain solutions and technologies on some of the most innovative projects in the world
You will thrive in our highly collaborative, digitally-driven and innovation-led environment while nurturing your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.
Ultimately, you are a confident manager who spots and stays ahead of the SAP platform, industry and Supply Chain trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them.
The Work:
Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to:
+ Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future)
+ Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations
+ Architect E2E solutions that leverage SAP technologies, custom apps, & add on partner solutions
+ Advise, design and deliver solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation.
+ Lead small teams - helping them achieve transformational roadmaps - onsite with clients or within Accenture
+ Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise
+ Be a thought leader, build assets and best practices and develop the next level of transformation experts
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Here's what you need:
+ Minimum of 5 years of SAP functional and technical experience/expertise in Quality Management and/or Manufacturing.
+ Minimum 3 years of experience in SAP projects supporting Chemicals clients. (SAP support / managed services experience will not be considered for this requirement)
+ Minimum 2 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Chemicals clients
+ Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP Transportation Management or Quality Management area
+ Prior experience in a Consulting and/or Advisory role
+ Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $293,800
Cleveland $87,400 to $235,000
Colorado $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York/New Jersey $87,400 to $293,800
Washington $100,500 to $270,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Industrial Quality Control Manager (Traveler)
Quality assurance manager job in Saint Paul, MN
McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people and our commitment to our partners is what sets us apart.
QUALITY CONTROL MANAGER
The primary role of the Industrial Quality Control Manager is to lead the Quality Control process for all industrial projects within McGough.
Qualifications:
Required:
* Bachelor's degree in Construction Management, Engineering, or a related field. Applicable experience may be substituted for the degree requirement.
* A minimum of 10 years relevant Quality experience in the construction industry.
* Demonstrated ability to successfully lead a team.
* Knowledge of ASME, NBIC, AISC, and AWS codes and standards.
* Knowledge of NDE (Nondestructive Examination), MT, PT, UT, and RT.
* Demonstrated skills using construction-related software and Bluebeam
Preferred:
* 15+ years of appliable experience in in Construction Management, Engineering, or a related field
* OSHA 10 and OSHA 30-hour certification strongly preferred
* Certifications from AWS, CWB, API, ACI, ICBO, ASNT, NACE or similar
Office and Travel:
* Regular travel up to 100% of the time depending upon local and regional project locations. Possible full time jobsite assignment may be required.
Responsibilities and Tasks:
* Facilitate the Page Turn Process for all projects
* Verify all Quality Assurance and Quality Control work is implemented by project teams
* Perform or guide analysis, peer review, and audit of subcontractor quality control programs
* Review or guide review of construction-related drawings, technical specifications, reports and other construction documents
* Observe site functional performance testing
* Perform investigations and site reviews to audit work in place
* Develop and maintain quality requirements to comply with client, code, (e.g. ASME, AWS, API, AISC, etc.) and specification requirements.
* Manage the Quality audit process, including vendor and subcontractor audits. Establish audits to identify best practices and ensure quality control measures are met.
* Provide technical and industry expertise with respect to Quality programs.
* Provide quality training to team members both internal and external
* Participate as an active member of the Industrial and Quality Teams. Contribute to shared goals and collaborate with colleagues on achievement of priorities.
* Collaborate with internal teams, contractors and other stakeholders to align efforts. Build and maintain strong relationships with internal and external stakeholders.
* Other duties as assigned.
Physical Requirements:
The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position involves sitting for extended periods of time at employee's workstation and during meetings as well as while traveling, either by plane or car. Employee needs to be able to lift to 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.
Occasionally, employee will be required to visit construction jobsites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures.
* In alignment with our commitment to pay transparency, the base salary range for this position is $120,000 to $150,000, excluding fringe benefits or potential bonuses. If you join McGough, your final base salary will be determined by several factors, including geography, location, skills, education, and experience. Furthermore, we place significant value on pay equity among our current team members as part of any final job offer.
Please note that the range provided above reflects the hiring range for this role. Hiring near the top end of this range would be atypical, as we aim to allow room for future salary growth. Additionally, McGough offers a comprehensive compensation and benefits package. This includes insurance coverage for medical, dental, vision, life, and disability. We also provide generous retirement plans, voluntary benefit plans, parental leave, substantial paid time off, and holiday pay.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Email: **************
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:
Easy ApplyQuality Assurance Manager
Quality assurance manager job in Chanhassen, MN
Job Description
Responsible for all internal quality systems to ensure conformance of our parts to our customers' expectations.
Roles and Responsibilities
Manages Quality Inspection department including attendance, performance, wage reviews, and training.
Oversees non-conforming product activities and documentation of all returns, scrap, and rework, and helps establish root cause.
Strives to reduce scrap & rework, and eliminate customer returns, by developing and supporting in-house processes.
Communicates with customers, as well as vendors, regarding quality issues before, during and after parts are produced and shipped.
Management Representative for ISO 9001 conformance, internal auditing and oversees annual audit.
Quality Assurance Director
Quality assurance manager job in Saint Paul, MN
Job Description
To provide support to all sites through the facilitation of quality assurance systems to include coordination of investigations and monitoring compliance. Coordinates the training, monitoring and follow up of these systems to ensure corrections are made and able to be maintained. Include responsibility for strategic oversight, compliance, and facilitation of all staff orientation and development programs, ensuring training supports high-quality residential and supportive services.
NATURE AND SCOPE:
The Director of Quality Assurance and Training (DQAT) reports to the Vice President of Community services who reports to the President/CEO. Is responsible for the facilitation of our investigation process in follow up to VA reports and concerns/complaints and the development of correction plans in response to them. The DQAT is a primary support to sites during state surveys and develops Plans of Correction in response to any citations. Also responsible for strategic development, implementation, and continuous improvement of training programs, including assessing needs, developing curriculum, and ensuring compliance with regulatory standards.
Completion of Quality Assurance audits and program monitoring will be completed along with coordination with the affected teams to ensure areas of concern are resolved in an effective manner. The DQAT will support in the development of action plans, training, development and continued monitoring to support program compliance in both state and organizational standards. The ability to understand a situation by seeking information and developing appropriate and effective action plans is required.
The position requires extensive writing, communication, organization and management skills; effective decision making and problem-solving skills are also critical; working with various team members and excellent public relation skills are also required. Creativity and follow-through on delegated tasks is required. Ability to evaluate company programs and make recommendations to address issues through the development of Best Practices is required.
Requires committee participation through chairing committees and taking on tasks necessary to meet committee goals/objectives. Participates in fundraising efforts in order to assure fiscal integrity of the entire organization. Maintains a flexible work schedule. Working as needed within the 24-hour period of time and provides assistance with coverage as needed Work environment requires the ability to travel between sites as needed. Work environment requires frequent standing, walking, desk work, writing, on-going communication and contact with other services providers, and extensive telephone work. Occasionally may have to provide direct care services, including but not limited to assisting with activities of daily living; lifting and transferring residents; and pushing/pulling wheelchairs. Maintains a working knowledge of all rules and regulations of licensing agencies and policies and procedures of The Phoenix Residence, Inc. This is an exempt position.
JOB RESPONSIBILITIES:
MANAGEMENT: Monitors the overall functioning of all programs in terms of programmatic and residential services. Is responsible for the facilitation of program monitoring and managing the development of programming and documentation systems to meet the needs of service recipients and employees while ensuring compliance with regulatory requirements. Is on-call and carries a phone in order to respond to issues during non-work hours. Develops and maintains quality of service standards, in corporation with the Vice President of Community Services. Is responsible for the development and implementation of organizational goals and objectives in conjunction with other team members. Completes on-going evaluation of services through completion of chart audits, Active Treatment and Direct Care Observations, mock surveys and other systems in place for monitoring programs and services. Participates in overall planning and building functioning in conjunction with other team members. Works with team members to develop and implement organizational and departmental goals. Coordinates and facilitates effective meetings. Writes clear and effective memos/reports.
RESIDENT SERVICES- Develops and maintains knowledge of industry trends and proposes changes to services to best meet the needs of individuals by adjusting organizational practices, facilitating training, and providing needed support for the APDs and the managers to implement. Develops an expertise in Person Centered Principles and creates training and best practices to implement in all Phoenix programs. Develops and ensures the effective implementation of Best Practices. Acts as advocate of individuals residing in Phoenix homes. May need to act as, and/or assist as a QDDP in some programs and assure all requirements are met. Promotes an inter-disciplinary team approach to programmatic services and Person Centered-Thinking principles. Evaluates overall functioning of residential services. Responds to, reports and investigates incidents and Vulnerable Adult Reports in accordance with established regulations and policy. Takes the lead in facilitating the investigation and development of the Internal review for all Vulnerable Adult reports. Performs direct care duties as necessary, which includes assisting individuals in areas of activity of daily living skills, lifting/transferring individuals, and community integration. Occasionally lifts up to 75 pounds, which includes lifting objects and/or lifting/transferring residents.
STAFF TRAINING AND DEVELOPMENT- Oversees orientation and ongoing staff development for all sites. Assessed training needs, develops and updates curriculum to ensure compliance with standards. Coordinates and delivers training, supports staff trainers, and ensures materials are current. Maintains user-friendly systems for staff to self-direct and document training. Facilitates training in homes, including location-specific curriculum and new employee orientation. Develops external resource network to supplement training needs. Ensures all training programs comply with state and federal statues.
FISCAL INTEGRITY- Non-profit organizations depend on grants and donations from their supporters, therefore, it is absolutely imperative that all employees in the organization participate and assist with all fundraising activities. This may include, committee participation and leadership activities as delegated by Vice President of Residential Services. All supervisors/managers/directors shall assist in formulating all aspects of the fundraising program including, but not limited to the following activities; make recommendations; develop proposals; take and active role in the organizations annual fundraising evenings, including the annual golf event, mass mailings, capital campaigns, planned giving, and grant writing.
SAFETY- Adheres to all safety policies and procedures and fosters awareness and actions that promote a safe living and working environment. Monitors and responds to emergencies in accordance with established guidelines. Maintains an injury free workplace by identifying and reporting unsafe conditions, and initiates problem-solving to develop plans for corrections/prevention. Follows established lifting and transfer guidelines and trains others in proper lifting techniques. Assures representation from each house on the Safety Committee. Participates on Occupational Health Committee.
REGULATION COMPLIANCE-Adheres to and maintains knowledge of all policies and procedures and philosophy of The Phoenix Residence, Inc., and all rules and regulations of licensing/certifying agencies. Assures regulation adherence by managers and staff through the routine completion of Quality Assurance Audits. Monitors an updates training programs to comply with all licensing and certifying agency requirements, and preparing curriculum to implement new industry rules and regulations. Develops systems that provide continual regulation adherence and improvement in quality services. Maintains continual regulation/inspection readiness as a minimum standard of performance. Has working knowledge of and complies with all regulations; ICF/MR Federal Regulations, Rule 245B (Consolidate Rule), Supervised Living Facility, Life Safety Code, Food and Beverage, Rule 10, Rule 40, Adult Foster Care, Human Services Licensing Act, and regulations related to employment law. Must pass internal rules and regulations test, within six-month of being hired and every two years throughout employment. Participates in the survey process and develops the Plan of Correction for any citations in conjunction with the APD and Program Supervisors.
CUSTOMER/HUMAN RELATIONS- Maintains and fosters cordial relationships and optimal communication between residents, families, staff, and outside agencies. Monitors the completion and follow up of the complaint policy and tracks patterns which may need to be addressed through the development/training of Best Practices and organizational change. Displays positive, supportive, and cooperative conduct; acts as a role model for appropriate conduct serving resident needs. Provides encouragement and motivation to staff to assure effective/professional communication at all times. Communicates effectively both verbally and in writing; listens accurately and responsively. Responds to communication in timely manner, reviews e-mail daily. Responds to all
customer complaints in a timely and professional manner, while assessing for necessary system changes, staff training, and monitoring.
DEVELOPMENT OF THE POSITION
Corporate Quality and Regulatory Manager
Quality assurance manager job in Minneapolis, MN
The purpose of this position is to lead a team of other quality professionals to ensure that the company complies with all regulatory, company, and customer requirements in relation to food safety and quality management. This role will involve developing, implementing, and maintaining essential protocols and systems to uphold the highest standards in product safety, quality, and customer satisfaction.
The individual will interact with leaders across the organization, directly with our customers, participate in industry events and be a thought leader in food safety and quality assurance for our respective end markets. This leader will be responsible for areas of quality including specification development, supplier approvals, customer documentation, product quality and both supplier and customer complaint management. Additionally, this leader will provide plant quality leadership support to our ever-expanding portfolio of ingredient processing sites.
Food Safety and Quality Assurance:
* Strategically oversee food safety and quality assurance functions, ensuring integration across all departments and levels within the organization.
* Collaborate with senior leadership to establish and enforce quality benchmarks, continuing to make quality a key component of the company's value proposition.
* Proactively identify compliance gaps and improvement opportunities, implementing corrective actions to elevate our standards of food safety and product quality.
* Support crisis management efforts, including recall strategies and customer resolution, maintaining the company's reputation and customer trust.
* Lead plant quality for selected Anchor owned sites; Lead/assist in efforts to quality new raw material suppliers, warehouses and third-party service providers
* Ensure up-to-date compliance with evolving food safety and quality regulations, preparing the organization for future changes and challenges in the pet and human food markets.
* Manage and enhance relationships with all third-party vendors to align with our quality and safety objectives.
* Identifying, document, and report suggested corrective action for continuous compliance and improvement
* Oversee maintenance and compliance of the Organic, Non-GMO, and Kosher programs
* Maintain product and packaging specifications database
* Support 3rdParty Audits (SQF, FDA, USDA, Customer, etc)
* Support annual evaluations of company policies and procedures with other key members of the Food Safety Team to ensure adequacy and compliance with all applicable requirements as well as identify opportunities to drive continuous improvement
* Assist in the development and implementation of internal quality documentation including product specifications, company certification, QA procedures
* Maintain internal quality procedures necessary for compliance with customer and 3rdparty requirements
* Identify and implement solutions to minimize potential risk exposure
Leadership:
* Foster a company-wide culture that prioritizes food safety and quality, leading by example and setting a high standard for all employees.
* Support the design and implement comprehensive training programs to educate employees at all levels about food safety practices and quality assurance protocols.
* Collaborate cross-functionally with departments such as marketing, sales, operations, and procurement to ensure alignment and effective communication of food safety and quality goals.
* Proactively identify opportunities to increase efficiencies and process improvement in the Quality department
* Manage team members responsible for customer complaints/non-conformances
* Oversee corporate quality team members
* Hire, train and mentor team members
* Coordinate the day-to-day activities associated with any customer complaints that are received by the company
* Follow-up with the customer to acknowledge the notification of issue
* Work with Operations and Plant Quality team to ensure customer complaints are followed up and corrective actions are adhered to
* Coordinate effective communication and resolution of any customer product quality complaints
* Lead project management as it relates to corrective action, process improvement
* Manage team members responsible for maintaining Customer, Vendor and Item documentation
* Train team on any updates or changes to the process as well as conduct retraining when needed
* Hire, train and mentor team members
* Participate in HACCP reviews for new products
* Enhance Supplier and Customer Partnerships
* Work alongside Sales and Customer Service Teams to ensure compliance with Anchor and customer requirements and product specifications
QUALIFICATIONS:
The ideal candidate will possess the following:
* Bachelor's degree in related field
* Four+ years managing written quality programs
* Four+ years of supervisory responsibilities
* Strong working knowledge and direct experience with USDA, HACCP, GMP, FDA and SQF programs and audit processes
* Highly professional
* Excellent verbal and written communications skills
* Proficient in Microsoft Office products including Outlook, Excel and Word
* Strong organizational skills
* Highly analytical in way of thinking
* Problem solving skills
* Ability to work with minimal direction
* Meticulous attention to detail and accuracy in work product
* Ability to meet and establish deadlines
* Flexibility and the ability to thrive in a fast-paced environment
* Excellent interpersonal skills and a team player
WORK ENVIRONMENT & PHYSICAL DEMANDS
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates within a professional office environment. While performing the duties of this job inside the office, the employee is frequently exposed to normal working conditions for an office environment with a noise level that is usually quiet to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee may be required to stand for long periods of time as well as use hands or fingers to reach or handle, and to reach with hands and arms. The employee is regularly required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl. The employee will occasionally lift and/or move up to 40 pounds. All vision abilities are required to encompass close-up work. On occasion, employees must be able to tolerate and endure extended seasonal hours and maintain alertness to meet deadlines.
ABOUT THE COMPANY:
Headquartered in Fargo, ND, Anchor Ingredients is the most customer-centric, innovative and transparent farm-to-food partner, dedicated to delivering premium ingredients and added value services to the food and pet food industries. Our farm-level relationships, combined with our global reach, allow us to efficiently procure and process ingredients from around the region and throughout the world, uniquely positioning us to fulfill our customers' diverse ingredient requirements. We take pride in our world-class team which boasts extensive industry experience combined with an unwavering dedication to our company's mission, vision and values, and a commitment to delivering quality and innovation throughout the entire food supply chain.
DISCLAIMER:
This is not a complete description of responsibility, but reflects the general qualifications, duties and/or responsibilities necessary to perform this position. All candidates who receive a written offer of employment will be required to successfully pass a background check, as well as testing for commonly abused controlled substances in accordance with the company's Drug Free Workplace Policy. Anchor Ingredients reserves the right to revise the job description as circumstances warrant. Anchor Ingredients is an at-will employer, which means that either the employee or the company may terminate the relationship at any time, with or without notice, and with or without cause. We are an equal opportunity employer.
Director of Quality
Quality assurance manager job in Eden Prairie, MN
SUMMARY: The Quality Director is responsible for the overall quality of the products manufactured or sourced for our customers.
Evaluates production operations from a strategic level to ensure products meet quality, integrity, functionality and other specifications and requirements.
Ensures quality system processes, procedures and records are maintained and effectively implemented. Supports IATF16949 efforts, ensuring the timely follow-up on open issues related to the Quality System.
Develops and communicates quality goals and performance metrics to achieve company objectives.
Interacts directly and indirectly with customers to resolve complex issues.
Collaborates with management and senior staff across departments to develop and maintain quality standards to address internal and external quality requirements.
Facilitates and oversees the effective implementation of quality controls and risk assessments in new product introductions and change management using established methodologies.
Oversees quality problem investigations and the implementation of corrective and/or preventative action when the product or process does not conform to stated requirements. Reviews the implementation of effective preventative action based upon the regular review of quality assurance data to reduce variation and waste and meet company goals and objectives. Ensures the timely disposition of non-conforming materials.
Develops and maintains the warranty and product return process and ensures processes are in place to identify opportunities, create action plans, and to provide feedback for product and process improvements.
Responsible for the ongoing management and development of assigned employees to produce a high performing quality organization. Determines staffing and skill requirements to meet organizational needs and implements plans to satisfy those requirements.
Monitors the use and effectiveness of the Quality system process. Reviews metrics and results on a regular basis to identify trends and/or potential problem areas.
Other duties as assigned.
COMPETENCIES:
Quality Systems: ISO 9001/IATF 16949, Internal Auditor, Customer Specific Requirements
Documentation: Quality inspections, submission change forms, DMS, BOM/Routing, Quality Metrics
APQP: PPAP, MSA, SPC
Problem Solving: Corrective Action, Preventive Action, 8D, Root Cause Analysis
Computer Skills: O365 (Excel, Word, PowerPoint, SharePoint, Teams), Minitab, SAP (or other ERP system)
Demonstrated leadership ability
Ability to interact with all levels of customers
QUALIFICATIONS:
B.S. Mechanical Engineering or equivalent
Minimum 10 years of Quality Engineering experience
Minimum 5 years of management experience
Industry experience with ISO9001 (IATF 16949 preferred), APQP, 8D and strong problem-solving skills
Base Pay Range: $140k-$160k
Compensation Disclosure:
At Phillips and Temro Industries, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is listed above. Your base pay will depend on your skills, education, qualifications, experience, and location. The final salary offer will be based on these criteria and may differ based on the candidate's experience and qualifications and other job-related reasons. If you have any questions about the salary range, the compensation structure, or benefits offered feel free to reach out to ***********************
Benefits Available to Full-Time Employees:
Health insurance, dental, and vision (cost-share)
HSA/FSA
STD and LTD (company provided)
Basic Life and AD&D (company provided)
Voluntary Supplemental Life
EAP (company provided)
Voluntary Accident, Critical Illness and Hospital Indemnity
401K plan with employer match
Paid time off (PTO) and holidays
Volunteer hours
Annual bonus based on company performance
Tuition Reimbursement
Paid Parental Leave
Safety shoe and safety glasses reimbursement
Easy ApplyQuality Control Manager
Quality assurance manager job in Minneapolis, MN
Job Description
Quality Control Manager
Key Responsibilities and Accountabilities:
• Read and interpret specifications, plans, and resource documents to determine
requirements and planning procedures.
• Document and update appropriate logs.
• Conduct, attend and participate in project meetings.
• Obtain, review and submit required submittals and maintain submittal register.
• Obtain, review, write, and submit RFI's,
• Coordinate Three Phase of Control plan Preparatory, Initial and Final Phases.
• Maintain quality control by frequent and regular inspection of work and work-in-progress.
• Complete all reports and records in an accurate and timely manner.
• Maintain an orderly and clean presence on the jobsite.
• Complete job close-out procedures.
Minimum Qualifications:
• Working knowledge of field construction including systems, practices, general
engineering principals and construction techniques, materials, methods, and
sequencing.
• Familiarity with requirements of USACE EM 385-1-1.
• Experienced with RMS
• Detailed experience with quality control systems.
• Experience in the areas of hazard identification and safety compliance.
• Strong work ethic with a passion to fulfill commitments.
• Sincere obligation to client satisfaction.
• Strong analytical, problem solving, organizational, multi-tasking, communication,
and conflict management skills.
• Computer knowledge in sending emails, daily reports, construction look-ahead
schedules, RFI's etc.• Degree in Engineering, Architecture, Construction Management, Engineering
Technology, Building Construction or Building Science.
• Combined experience as a Superintendent, QC Manager, Project Manager and/or
Assistant PM.
• Engineer on a similar size and type of construction contract.
• Partnership approach to working with architects and engineers.
• MS Office Suite and Bluebeam knowledge and good computer skills.
• Demonstrated ability to be a team player.
• Self-motivation and time management skills.
• Must be willing to travel.
Previous Experience
Minimum 3 years' experience as a quality control manager, with a minimum of 3 projects
completed with magnitudes of $1M and up. USACE Experience required. Federal clients (VA,
Military) and working in occupied medical facilities is a plus.
If Interested Email your resume to **************************.
Easy ApplyDirector, Quality
Quality assurance manager job in Faribault, MN
Tru Vue Inc.
Apogee Enterprises, Inc. (NASDAQ: APOG), was founded in 1949 and is headquartered in Minneapolis, MN. Apogee is a growing, profitable company with annual revenues approaching $1.5 billion. We provide distinctive metal and glass solutions for enclosing commercial buildings, and glass and acrylic solutions for picture framing and display applications. To learn more visit: *************
The Apogee Performance Surfaces segment has grown from $100M to $200M in revenue through a recent acquisition. Our brands in the Performance Surfaces portfolio develop and manufacture high-performance coated materials for a variety of applications, including wall décor, museums, graphic design, architectural interiors, digital display, and industrial flooring markets. We are the global leader in anti-reflective, conservation grade electrostatic dissipative, high-definition, and abrasion resistance coatings, that provide protection, innovative designs, and exceptional durability.
Position Summary
The Director of Quality - Manufacturing (Customer Focus) is responsible for driving product and process excellence across the organization with a strong emphasis on meeting customer expectations and enhancing satisfaction. This role leads quality assurance and control efforts in a manufacturing setting while ensuring that customer feedback, complaints, and quality requirements are systematically addressed and used to drive continuous improvement. This leader will be a key advocate for the voice of the customer throughout the product lifecycle.
Responsibilities
Lead the development and execution of a customer-focused quality strategy across manufacturing operations.
Build and lead a high-performing quality team across multiple sites; coach, mentor, and develop local quality managers and engineers.
Foster a culture of accountability, transparency, and customer-centric quality throughout the organization.
Serve as the primary liaison between the quality team and customers to resolve quality issues and ensure compliance with their specifications and expectations.
Analyze customer complaints, returns, and satisfaction surveys to drive root cause analysis and continuous improvement initiatives.
Develop and manage quality metrics that reflect both internal performance and customer experience (e.g., PPM, OTIF, NCR trends, customer scorecards).
Lead Quality Reviews, Bowler chart reviews, and collaborate on product and process audits.
Oversee audits and quality reviews with key customers and manage responses to corrective action requests (CARs).
Work closely with Sales, Customer Service, Engineering, and Production to ensure product quality meets or exceeds customer requirements.
Drive supplier quality programs to ensure purchased components meet quality and customer standards.
Implement and maintain compliance with relevant quality certifications (e.g., ISO 9001, IATF 16949, AS9100).
Identify systemic risks and develop mitigation plans to protect brand integrity and operational consistency.
Champion data-driven decision-making using statistical analysis, SPC, Six Sigma, and/or Lean methodologies.
Use Lean, Six Sigma, or similar methodologies to enhance product quality and reduce customer complaints.
Evaluate and recommend new quality tools, automation, and digital platforms for modernizing quality operations.
Personal Attributes and Experience
Bachelor's degree in Engineering, Manufacturing, or a related technical field (Master's degree a plus).
10+ years of experience in a manufacturing quality leadership role, with a strong track record of customer engagement.
Deep understanding of customer quality requirements in manufacturing environments.
Knowledge of quality systems and standards (e.g., ISO 9001, IATF 16949, AS9100).
Experience with customer audits, scorecards, and continuous improvement based on customer feedback.
Six Sigma certification (Black Belt preferred), CQE, or similar quality credentials.
Strong leadership, interpersonal, and communication skills with a collaborative mindset.
Proven experience working directly with customers to resolve complex quality issues.
Work Environment
Office and manufacturing floor setting.
Travel for customer site visits, audits, or issue resolution.
Salary Range: $140,000 - $160,000
#LI-TV1
Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an Equal Opportunity Employer.
Auto-ApplyHaitian Creole Bilingual Quality Assurance Administrator
Quality assurance manager job in Minneapolis, MN
Description & Requirements Maximus is currently hiring a remote Haitian Creole Bilingual Quality Assurance Administratorto support the Florida Healthy Kids (FL HK) program operations and ensure compliance with established standards and Florida healthcare policies.
In this role, you will be responsible for monitoring phone calls and completing back-office quality reviews to determine whether employees are meeting required performance, quality, and compliance standards. You will also participate in special projects and program initiatives as needed and serve as backup support for the call center during periods of high volume or operational need.
The ideal candidate demonstrates strong attention to detail, excellent critical thinking and analytical skills, and the ability to accurately interpret and apply Florida healthcare policies. This position requires a high level of organization, consistency, and accountability in a remote work environment.
Essential Duties and Responsibilities:
- Provide assistance to program clients with completion of paperwork and obtains employment verification documentation.
- Support case managers to obtain attendance documentation.
- Scan and log all client documentation in an accurate and timely manner.
- Ensure activities and processes are in compliance with both company QA standards and applicable contractual standards.
- Enter, transcribe, record, store, or maintain information in written, electronic and magnetic form relating to services, processes and quality systems.
- Coordinate review activities as assigned by management.
- Perform general office duties such as filing, copying, faxing and mail.
- Perform other duties as may be assigned by management.
Minimum Requirements
- High school diploma or equivalent with 0 - 2 years of experience.
- Florida residency preferred.
- Florida Healthy Kids Program experience preferred.
- Bilingual proficiency in both English and Haitian Creole required.
Home Office Requirements:
- Desktop or Laptop that runs Windows, Mac, or Linux (no Chromebooks or tablets).
- OS for Windows - Current release of Windows 10 or newer.
- OS for Mac - Big Sur (11.0.1+); MacOS (10.14) or newer.
- OS for Linux - Ubuntu (18.04).
- Connectivity to the internet via either Wi-Fi or RJ-45 connection for wired network connection to home router (no mobile hotspots).
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- USB plug and play wired headset with a microphone (no Bluetooth, AirPods or wireless gaming headsets).
- Must currently and permanently reside in the Continental US.
- Must have a camera
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
17.00
Maximum Salary
$
18.50
Easy ApplyRegional Quality Control Manager - Prestress
Quality assurance manager job in Roberts, WI
The County Materials Family of Companies manufactures and delivers concrete construction products to meet the demand for growing communities. We rely on our talented and dedicated team members to provide reliable products with personalized service. We are seeking a Regional Quality Control Manager - Prestress for County Prestress & Precast LLC at Roberts, WI.
Candidate can also sit in Burlington, WI / Romeoville, IL / or Whitestown, IN.
Job Summary:
The Corporate Quality Control Manager is responsible for overseeing and ensuring consistent quality standards across multiple production facilities within a designated region. This role involves developing, implementing, and monitoring quality control procedures to ensure compliance with industry regulations, customer specifications, and internal standards. The Corporate Quality Control Manager leads a team of quality technicians and works closely with plant managers to identify and resolve quality issues, optimize processes, and drive continuous improvement initiatives. They also analyze data from inspections and testing to identify trends, recommend corrective actions, conduct audits, training programs, and collaboration with R&D and operations teams are key components of the role.
Job Duties:
* Promote a safety-first workplace
* Manage all day-to-day processes and activities related to master scheduling, demand planning, production planning, buying/expediting, receiving, cycle counting and shipping
* Responsible for achieving inventory reduction objectives.
* Leads the implementation of materials planning and inventory management best practices.
* Responsible for ensuring inventory accuracy.
* Conducts daily, weekly and monthly review of key inventory reports that includes ageing inventory, system parameter compliance, parts/material shortages, negative-on-hand, inventory days-on-hand etc on an as needed basis.
* Maintain master data and parameters of all ERP materials planning and inventory management processes.
* Drive production schedule attainment in collaboration with the operations team.
* Root cause inventory discrepancies and implement preventive actions to achieve the target of inventory accuracy.
* Responsible for the execution and performance of the weekly master scheduling process.
* Responsible for the monthly SIOP process for the plant.
* Support item phase-ins or phase-outs from a supply chain perspective.
* Participate as a member in the global materials council that drives best practice standardization and Inventory
* Days on Hand reduction across all global manufacturing location within our organization.
* Drive career development and talent management within the plant materials team.
* Support the operational excellence roadmap and culture of the plant in a high energy team environment.
* Other duties as required.
Work Environment:
* Work in indoor and outdoor weather conditions, including extreme hot or cold temperatures
* Work near moving machinery and equipment - could include electrical hazards
* Work in a noisy environment
Physical Requirements:
* Carrying/Lifting 10 - 40 Pounds frequently
* Carrying/Lifting > 40 Pounds occasionally
* Standing / Walking / Climbing
* Squatting/Crouching/Kneeling/Bending
* Pushing / Pulling / Reaching Above Shoulder
* Experience & Qualifications:
* Academic Degree is required, with an emphasis on Supply Chain, Operations, or Business Management.
* Minimum of 10 years of demonstrated experience in materials planning and inventory management in an automotive or industrial manufacturing environment.
* APICS CPIM certification or similar is preferred.
* High level of proficiency in materials planning and inventory management related technology such as ERP systems, Forecasting Software, Warehouse Management, Business Intelligence and Scheduling Tools in SAP,
* Oracle, QAD or similar systems.
* Highly proficient in the use of Microsoft Excel.
* Proven track record in improving On-time Delivery and reducing inventory Days on Hand.
* Ability to manage highly effective teams in a dynamic supply chain environment.
* Excellent communication and facilitation skills - both oral and written. Ability to effectively connect with varying levels in the organization.
* Comfortable working in a matrix organization.
*
Corporate Quality and Regulatory Manager
Quality assurance manager job in Minneapolis, MN
The purpose of this position is to lead a team of other quality professionals to ensure that the company complies with all regulatory, company, and customer requirements in relation to food safety and quality management. This role will involve developing, implementing, and maintaining essential protocols and systems to uphold the highest standards in product safety, quality, and customer satisfaction.
The individual will interact with leaders across the organization, directly with our customers, participate in industry events and be a thought leader in food safety and quality assurance for our respective end markets. This leader will be responsible for areas of quality including specification development, supplier approvals, customer documentation, product quality and both supplier and customer complaint management. Additionally, this leader will provide plant quality leadership support to our ever-expanding portfolio of ingredient processing sites.
Food Safety and Quality Assurance:
Strategically oversee food safety and quality assurance functions, ensuring integration across all departments and levels within the organization.
Collaborate with senior leadership to establish and enforce quality benchmarks, continuing to make quality a key component of the company's value proposition.
Proactively identify compliance gaps and improvement opportunities, implementing corrective actions to elevate our standards of food safety and product quality.
Support crisis management efforts, including recall strategies and customer resolution, maintaining the company's reputation and customer trust.
Lead plant quality for selected Anchor owned sites; Lead/assist in efforts to quality new raw material suppliers, warehouses and third-party service providers
Ensure up-to-date compliance with evolving food safety and quality regulations, preparing the organization for future changes and challenges in the pet and human food markets.
Manage and enhance relationships with all third-party vendors to align with our quality and safety objectives.
Identifying, document, and report suggested corrective action for continuous compliance and improvement
Oversee maintenance and compliance of the Organic, Non-GMO, and Kosher programs
Maintain product and packaging specifications database
Support 3rdParty Audits (SQF, FDA, USDA, Customer, etc)
Support annual evaluations of company policies and procedures with other key members of the Food Safety Team to ensure adequacy and compliance with all applicable requirements as well as identify opportunities to drive continuous improvement
Assist in the development and implementation of internal quality documentation including product specifications, company certification, QA procedures
Maintain internal quality procedures necessary for compliance with customer and 3rdparty requirements
Identify and implement solutions to minimize potential risk exposure
Leadership:
Foster a company-wide culture that prioritizes food safety and quality, leading by example and setting a high standard for all employees.
Support the design and implement comprehensive training programs to educate employees at all levels about food safety practices and quality assurance protocols.
Collaborate cross-functionally with departments such as marketing, sales, operations, and procurement to ensure alignment and effective communication of food safety and quality goals.
Proactively identify opportunities to increase efficiencies and process improvement in the Quality department
Manage team members responsible for customer complaints/non-conformances
Oversee corporate quality team members
Hire, train and mentor team members
Coordinate the day-to-day activities associated with any customer complaints that are received by the company
Follow-up with the customer to acknowledge the notification of issue
Work with Operations and Plant Quality team to ensure customer complaints are followed up and corrective actions are adhered to
Coordinate effective communication and resolution of any customer product quality complaints
Lead project management as it relates to corrective action, process improvement
Manage team members responsible for maintaining Customer, Vendor and Item documentation
Train team on any updates or changes to the process as well as conduct retraining when needed
Hire, train and mentor team members
Participate in HACCP reviews for new products
Enhance Supplier and Customer Partnerships
Work alongside Sales and Customer Service Teams to ensure compliance with Anchor and customer requirements and product specifications
QUALIFICATIONS:
The ideal candidate will possess the following:
Bachelor's degree in related field
Four+ years managing written quality programs
Four+ years of supervisory responsibilities
Strong working knowledge and direct experience with USDA, HACCP, GMP, FDA and SQF programs and audit processes
Highly professional
Excellent verbal and written communications skills
Proficient in Microsoft Office products including Outlook, Excel and Word
Strong organizational skills
Highly analytical in way of thinking
Problem solving skills
Ability to work with minimal direction
Meticulous attention to detail and accuracy in work product
Ability to meet and establish deadlines
Flexibility and the ability to thrive in a fast-paced environment
Excellent interpersonal skills and a team player
WORK ENVIRONMENT & PHYSICAL DEMANDS
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates within a professional office environment. While performing the duties of this job inside the office, the employee is frequently exposed to normal working conditions for an office environment with a noise level that is usually quiet to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee may be required to stand for long periods of time as well as use hands or fingers to reach or handle, and to reach with hands and arms. The employee is regularly required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl. The employee will occasionally lift and/or move up to 40 pounds. All vision abilities are required to encompass close-up work. On occasion, employees must be able to tolerate and endure extended seasonal hours and maintain alertness to meet deadlines.
ABOUT THE COMPANY:
Headquartered in Fargo, ND, Anchor Ingredients is the most customer-centric, innovative and transparent farm-to-food partner, dedicated to delivering premium ingredients and added value services to the food and pet food industries. Our farm-level relationships, combined with our global reach, allow us to efficiently procure and process ingredients from around the region and throughout the world, uniquely positioning us to fulfill our customers' diverse ingredient requirements. We take pride in our world-class team which boasts extensive industry experience combined with an unwavering dedication to our company's mission, vision and values, and a commitment to delivering quality and innovation throughout the entire food supply chain.
DISCLAIMER:
This is not a complete description of responsibility, but reflects the general qualifications, duties and/or responsibilities necessary to perform this position. All candidates who receive a written offer of employment will be required to successfully pass a background check, as well as testing for commonly abused controlled substances in accordance with the company's Drug Free Workplace Policy. Anchor Ingredients reserves the right to revise the job description as circumstances warrant. Anchor Ingredients is an at-will employer, which means that either the employee or the company may terminate the relationship at any time, with or without notice, and with or without cause. We are an equal opportunity employer.