Director, Global Quality GMP Processes
Quality manager job in Augusta, ME
The Director, Global Product Quality, GMP Processes is a strategic leadership role responsible for **benchmarking, standardizing, and optimizing global quality processes** across the organization. This role ensures that product quality systems are aligned with **Good Manufacturing Practices (GMP)** and regulatory requirements while driving **efficiency, consistency, and continuous improvement** across all regions and product lines.
The Director will lead global initiatives to harmonize and enhance processes related to **product quality complaints, deviations, CAPA, and management reporting** , ensuring timely and effective resolution and robust compliance.
**Key Responsibilities**
+ Global Process Ownership: Lead the design, implementation, and continuous improvement of global quality processes for:
+ Product Quality Complaints
+ Corrective and Preventive Actions (CAPA)
+ Deviations
+ Management Reporting and Trending
+ Benchmarking & Best Practices: Evaluate internal and external quality practices to identify and implement best-in-class solutions that enhance compliance and operational efficiency.
+ GMP Compliance: Ensure all quality processes meet global regulatory requirements (e.g., FDA, EMA, PMDA) and align with current GMP standards.
+ Governance & Standardization: Develop and enforce global standards, SOPs, templates, and tools to ensure consistency across all manufacturing sites and affiliates.
+ Quality Systems Leadership: Oversee the global deployment and optimization of electronic quality systems (e.g., TrackWise), including configuration, training, and validation.
+ Cross-Functional Collaboration: Partner with regional quality leaders, manufacturing, regulatory affairs, and technical operations to ensure alignment and effective execution of quality strategies.
+ Data-Driven Insights: In collaboration with Quality Operations, lead the development of global quality metrics and dashboards to monitor performance, identify trends, and support decision-making.
+ Team Leadership: Build and lead a high-performing global team of quality professionals, fostering a culture of accountability, innovation, and excellence.
**Qualifications**
Required
**Required Qualifications:**
+ Bachelor's degree in a scientific discipline (e.g., Chemistry, Biology, Pharmaceutical Sciences); advanced degree preferred.
+ Minimum 12 years of experience in pharmaceutical quality assurance or quality systems, with at least 5 years in a global leadership role.
+ Deep understanding of GMP regulations and global regulatory requirements (e.g., 21 CFR Parts 210, 211, 820).
+ Proven experience in managing global quality systems and optimizing complaint, CAPA, and deviation processes.
+ Strong analytical and problem-solving skills with a data-driven mindset.
+ Excellent communication, leadership, and stakeholder management skills.
+ Proficiency in quality management systems (e.g., TrackWise) and Microsoft Office tools.
+ Ability to travel internationally as needed.
Preferred
+ Basic understanding of artificial intelligence and advanced analytics
+ Experience supporting risk management programs or frameworks.
+ Familiarity with quality management systems and digital tools.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Director, Quality - Life Sciences
Quality manager job in Augusta, ME
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics.
As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards.
This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments.
**What You Will Do**
+ Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance.
+ Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring.
+ Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation.
+ Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring.
+ Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives.
+ Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners).
+ Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP.
+ Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation.
+ Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3).
+ Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations.
**What You Need to Succeed**
+ 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations.
+ Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** .
+ Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** .
+ Experience managing and mentoring cross-functional teams.
+ Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** .
+ Deep understanding of **data governance, privacy, and security** best practices.
+ Experience interacting with external auditors, customer compliance teams, or regulatory agencies.
+ Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders.
**What Helps You Stand Out**
+ Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions.
+ Background working in or with tokenization, health data linkage, or privacy-enhancing technologies.
+ Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams.
+ Training or certification in Six Sigma, ISO Auditing, or software validation methodologies.
+ Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl).
+ Experience contributing to industry working groups on quality, data integrity, or health data compliance.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$165,000-$230,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Temporary Quality Specialist
Quality manager job in Portland, ME
Job Status: Non-Exempt - Full Time - Temporary
Job Summary: The quality specialist is responsible for analyzing calls, emails, social media posts and/or SMS contacts of NexRep's independent marketplace contractors, identifying trends, and working with the certification and operations teams on behalf of the client to ensure that they meet NexRep's client's standards.
Essential Functions:
Assess that quality of the agents' interaction with customers meets client's standards
Monitor agents in real time or after the fact to ensure proper workflow is being used
Review contacts for customer satisfaction
Provide recommendations for client's quality scorecard based on client needs
Prepare for and participate in calibration sessions with NexRep's client to ensure alignment in scoring
Provide feedback to NexRep certification and operations team based on quality results
Review customer satisfaction data to identify trends for NexRep's clients.
Provide detail scoring information to independent contractors
Facilitate town hall sessions for independent contractors
Requirements
Position Requirements:
Proficiency in Microsoft Office 365, including strong Excel skills.
Ability to collaborate effectively with other team members
Ability to provide constructive feedback to agents
Attention to detail
Strong decision-making skills
Ability to work independently
Hours/Travel: Daytime, Evening, and Overnight positions available. Weekend and holiday hours may be required to meet client's needs. Travel to the NexRep client's location for business meetings may be required from time to time. NexRep will reimburse for travel expenses incurred.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee.
NexRep provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Manager Quality Assurance
Quality manager job in Augusta, ME
_\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Perform routine Quality Assurance evaluations\.
+ Address inquiries and communications made internally, both verbally and in written communications\.
+ Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\.
+ Participate in Consistency exercises\.
+ Participate in activities outside of QA to gain a better knowledge of other departments\.
**How you will collaborate with others:**
+ Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\.
**What projects you will take ownership of:**
+ Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Five \(5\) years of management experience \- Hotel Operations
+ Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director
+ Valid Driver's license
+ Travel 90% of the time
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Fluency in a foreign language
+ Food Safety certification
+ Project management skills
+ Working knowledge of product replacement cycles, renovations and physical upgrades
+ Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand
+ Current resident in the states of Ohio, Missouri, Texas, or Louisiana
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Brands_
**Title:** _Manager Quality Assurance_
**Location:** _null_
**Requisition ID:** _COR015IF_
**EOE/AA/Disabled/Veterans**
BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction
Quality manager job in Augusta, ME
Meta is seeking an experienced Building Management System (BMS) Quality Manager to join our Data Center Engineering & Construction (DEC) Quality team. Our team's mission is to optimize the delivery of our Building Management Systems to ensure it is completed on time, is safe, robust, reliable, and conforms to our design and quality requirements. Role will be supporting internal cross-functional teams, lead installation and commissioning efforts, oversee quality, and quickly adapt in an evolving space.Our data centers are the foundation upon which our rapidly growing infrastructure efficiently operates, and our innovative services are delivered. Building and operating data centers the "right" way is synonymous with ensuring high uptime, capacity availability and capital conservation. The data center engineering team thinks from chip to chiller (or electrical substation), determining configurations and ensuring maximum efficiency of our compute infrastructure.
**Required Skills:**
BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction Responsibilities:
1. Manage, onboard, and lead the General Contractor BMS Lead(s), the Control Systems Integrator (CSI) and Electrical and Installation (E&I) controls contractor s throughout all phases of the project, while developing efficiency improvements and incorporating lessons learned to ensure a safe, robust, reliable and functional controls system that adheres to Meta's design and quality requirements
2. Establish a clear vision and foster cross-functional collaboration, coordination, and support among on-site project teams, including the Meta BMS team, general contractors, Control System Integrators, and installation contractors
3. Drive consistency and standardization across all buildings and Control System Integrators and installation contractors
4. Review, understand and ensure project level adherence to the issued revision of the BMS PLC Playbook
5. Perform BMS inspections (wiring, installation, and commissioning) and validate the status/progress of the projects including supporting the project teams, both internal and external, starting from the early stages of Mechanical, Electrical and Plumbing (MEP) construction by working with project level Construction Managers (both internal and external) to check the health of the project (including schedule), working with the project teams and supporting Regional Quality Managers (RQMs). Align internally on program/project related communications to ensure a clear, consistent message to trade partners
6. Assess team performance, build relationships and to support the project benchmark and mock-up process of the BMS installations to assure consistency across the project while coordinating these efforts across multiple cross-functional partners, in a timely manner, to minimize re-work
7. Work with Construction Managers, Regional Quality Managers and General Contractors to ensure creation, accuracy and maintenance of logical schedule(s) for construction, commissioning, and packaged equipment BMS activities while leveraging this data to identify early finish dates for detailed design delivery
8. Coordinate and manage both packaged equipment factory installed controls audits and BMS commissioning audits to ensure specification/requirement adherence and track identified deficiencies through completion
9. Coordinate and lead large multi-stakeholder meetings on a regular basis and communicate discussions to all key stakeholders
10. Support custom tooling and their integration into the construction processes as well as supporting other cross-functional program/project initiatives that directly impact the delivery of the BMS while simultaneously working to identify and mitigate risk associated with these efforts
11. Travel domestically as needed (anticipated 40-50% travel)
**Minimum Qualifications:**
Minimum Qualifications:
12. Bachelor's degree (Engineering, Construction Management, or equivalent degree) or relevant work experience
13. 10+ years of experience with a combination of Instrumentation and Controls programming/installation, general contractor MEP coordination/project management, commissioning (both mechanical and electrical) of data centers, or other large scale mission critical buildings
14. Experience with Industrial Automation and Building Management Control Systems (i.e. PLC/DDC)
15. 3+ years of experience with programming/designing of HVAC control systems & Electrical Power Monitoring
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience with PLC, SCADA and OPC UA systems
17. Experience with Schneider Electric Unity Pro, AVEVA, and Ignition platforms
18. Experience with Schneider Modicon and Rockwell Allen-Bradley PLC Platforms
19. Experience with Autodesk ACC Build and Procore Platforms
20. Certified in the following: cGMP, CAP (Certified Automation Professional), and/or PMP (Project Management Professional)
**Public Compensation:**
$144,000/year to $201,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
QA Manager
Quality manager job in Augusta, ME
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** .
PCG Health team helps our clients meet the complex financial, regulatory, and operational challenges of today's changing health care landscape, so they can provide the best care, most effectively, to those they serve. Our in-depth programmatic knowledge and regulatory expertise help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance.
Services:
+ Third Party Administrator Services
+ Enhance Health and Public Safety Services
+ Claims Processing Services and Solutions
+ Consulting and Advisory Services
+ Cost Allocation Plans and Time Studies
+ Cost Settlement and Supplemental Payment Strategies
+ Healthcare Access and Markets
A Test Leader oversees the testing process, developing test strategies and plans, guiding a team of testers, and collaborating with development teams to ensure software and product quality. Key responsibilities include designing tests, documenting and tracking defects, providing leadership and guidance to the team, and communicating testing progress to stakeholders to ensure high-quality product delivery.
Key Responsibilities
Test Planning & Strategy:
Develop comprehensive test strategies and plans, defining the scope, objectives, and required techniques for the testing process.
Team Leadership:
Lead, mentor, and support the testing team, setting goals, providing guidance, and managing their performance.
Test Execution & Analysis:
Design and oversee the execution of test cases, both manual and automated, to identify software defects and analyze test results to identify issues.
Defect Management:
Document, track, and report defects using bug tracking systems, and work with developers to ensure issues are resolved effectively.
Collaboration:
Work closely with cross-functional teams, including developers, project managers, and business analysts, to ensure quality throughout the development lifecycle.
Reporting:
Prepare and deliver regular status reports to project management and other stakeholders, detailing testing progress and key quality metrics.
Process Improvement:
Continuously evaluate and improve testing processes and methodologies to enhance efficiency and effectiveness.
**Duties and Responsibilities**
+ Provides leadership, management, and direction to the Quality Assurance Analyst team.
+ Leads and manages department providing oversight on operations, schedules and deliverables.
+ Regularly assesses staffing needs, identify areas of team or individual development and implement a plan to address personal or technical growth.
+ Interacts with project managers and development teams to develop a strong understanding of the project and testing objectives.
+ Designs and creates test conditions and scripts to address business and technical use cases.
+ Conducts internal reviews on a periodic basis to verify that staff are adhering to the policies and procedures and internal controls that are in place
+ Analyzes, develops, and executes test data validation strategies to validate reports and data
+ Manages spec reviews and requirements' definitions in order to detect measurable requirements for testing (completeness and accuracy)
**Required Skills**
+ Proficiency designing, developing and executing functional testing deliverables
+ Excellent interpersonal skills with the ability to establish relationships with co-workers and all levels of management
+ Strong analytical and problem solving skills
+ Excellent planning and organizational skills to balance and prioritize work
+ Working knowledge of performance testing for web applications
+ Experienced in understanding products and processes and break them down into testing components
**Qualifications**
+ Bachelor's degree in Computer Science or relevant technical discipline; Masters preferred
+ 7+ years relevant QA experience, 1 - 2 years supervisory/management experience
**Working Conditions**
+ Office Setting
**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**
**PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** .
\#LI
\#LI-LR1
\#LI-remote
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $85,900-$95,900. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
**EEO Statement**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
Compliance Quality Assurance Manager (US)
Quality manager job in Portland, ME
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Compliance
:
Why Work with Us?
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
Department Overview
The Compliance Quality Assurance (US) team is responsible for providing independent quality assurance of compliance risk through the execution of reviews. These reviews assess whether Risk Owners and Oversight functions are complying with established policies, standards and procedures. The Compliance Quality Assurance Manager (US) will execute these reviews and/or perform peer reviews.
This role will play a key role in providing strategic guidance that reshapes Compliance's structures and processes. We're counted on to provide recommendations to enhance operational performance, foster meaningful process improvements and ensure adherence to internal policies, standards and procedures. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused Compliance Quality Assurance function. This is not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity.
Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances
Job Description Summary:
The Compliance Testing Manager is responsible for planning and overseeing independent Compliance testing completed by specialists. May execute some independent testing as applicable. This role provides subject matter expertise on Compliance controls/processes and is responsible for leading all phases of the assigned testing engagement.
Depth & Scope:
* Works independently and be accountable for acting as a lead in executing engagements and provides work direction to others on those engagements
* Considered subject matter expert in Compliance testing methodologies
* Provides subject matter expertise and/or guidance to various stakeholders and team members
* Advanced knowledge of external competition, industry and/or market trends in relation to own function/business
* Scope of role may have enterprise impact
* Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
* Independently performs concurrent multiple reviews and related tasks from end to end
* May act as highest point of team escalation for resolution and provides direction to resolve issues or escalates
Education & Experience:
* Undergraduate degree or equivalent work experience
* 7+ years of experience
Desired Skills & Experience:
* CPA, CIA, CFE, CRCM or equivalent a plus
* 8+ years of internal audit, testing and/or quality assurance experience
* Knowledge of financial institution laws/regulations, strategies and risk management/compliance programs
* Possesses and demonstrates expertise in the advisory of policy, change management, project management and operations
* Skilled in using computer applications including MS Office suite, with a focus on Excel and PowerPoint
* High personal and professional integrity and standards to advance TD's vision and protect the brand
* Strategic critical thinker: has excellent judgment, achieves the right risk/reward balance
* Delivers on objectives, focuses on what matters and can work across silos to build effective working relationships
* Clear and concise verbal and written communication skills
Customer Accountabilities:
* Executes and manages testing activities in accordance with established standards and strategic direction to achieve completion within target timelines
* Executes follow-up on findings raised from testing engagements in accordance with established standards
* Conducts skilled analytical research and analysis as part of testing engagement and initiatives
* Understands risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practices
* Develops strong relationships and works collaboratively with key partners
* Oversees/leads the testing engagement, including communications and the reporting processes
* Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization
* Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate staff to resolve
Shareholder Accountabilities:
* Prioritizes and manages workload to deliver quality results and meet testing timelines
* Contributes to the review of internal processes and activities and assists in identifying potential opportunities to improve operational efficiencies for area of responsibility
* Adheres to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines
* Clearly and concisely documents research as required to understand requirements specific to an engagement
* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
* Applies subject matter expertise in the discipline, provides guidance, assistance, and direction to others
* Actively manages relationships within and across various business lines, corporate and/or control functions, and drives alignment with enterprise and/or regulatory requirements
* Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders where required
* Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyDirector, Quality Control
Quality manager job in Winslow, ME
At Elanco (NYSE: ELAN) - it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals' lives better makes life better - join our team today!
Your Role: Director, Quality Control
The Director of Quality Control provides comprehensive administrative and technical direction across diverse QC functions, including Virology, Microbiology, and Immunochemistry. This pivotal role ensures timely and compliant support for all testing phases, setting departmental strategy and driving continuous improvement while adhering to internal specifications and regulatory requirements like USDA and cGMP/GLP. The Director champions strategic initiatives, manages significant budgets, and fosters cross-site collaboration within the Elanco network.
Your Responsibilities:
Strategic Leadership: Lead and direct the Quality Control department, establishing strategic objectives, managing significant budgets, and developing a high-performing team to ensure efficient operations and data integrity.
Regulatory Compliance: Ensure robust compliance with 9 CFR, USDA, cGMP/GLP, and Elanco Global Quality Standards across all QC operations, including documentation, change management, and laboratory investigations.
Operational Oversight: Oversee all aspects of quality control testing, from raw materials to product release, ensuring timely data generation, thorough out-of-specification (OOS) investigations, and proactive risk mitigation.
Continuous Improvement: Drive innovation and continuous improvement initiatives within QC, sharing best practices across the Elanco network and ensuring the validated state of test methods and laboratory systems.
Technical Expertise: Offer expert technical guidance, troubleshooting, and scientific support to the team, developing and updating SOPs, and improving laboratory techniques and procedures.
What You Need to Succeed (minimum qualifications):
Bachelor's Degree in Biology, Chemistry, Biochemistry, Biopharmaceuticals, or an advanced degree.
6 years of experience in a regulated pharmaceutical/vaccine manufacturing environment, with significant experience in Quality Control laboratory operations and personnel management.
Proven experience in department oversight, including organizational, budgeting, and strategic planning. Demonstrated ability to lead teams to achieve results and actively engage in the leadership and professional development of team members.
What Will Give You the Competitive Edge (preferred qualifications):
Significant working and theoretical knowledge to objectively assess procedures, apply appropriate risk assessment, and recommend improvements. Thorough and technically correct decision-making skills.
Advanced oral and written communication skills, with the ability to work and communicate effectively with diverse groups across the organization at all levels, both locally and globally.
Ability to use technical knowledge to solve complex problems, recognize and react to the significance of data/results, and lead investigations.
Proficiency in lean/5S/six sigma methodologies.
Additional Information:
Location: Winslow, Maine: On-Site Work Environment - Excellent relocation package available!
Don't meet every single requirement?
Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
Elanco Benefits and Perks:
We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:
Multiple relocation packages
Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
8-week parental leave
9 Employee Resource Groups
Annual bonus offering
Flexible work arrangements
Up to 6% 401K matching
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Auto-ApplyBilingual Customer Quality Specialist
Quality manager job in Augusta, ME
The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages.
**Key Responsibilities:**
The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them for compliance with standardized process requirements. Requirements may include soft skills in phone calls, clear communication in emails, and an adherence to directive in case work. Based on the review, the Quality Analyst provides a concise written analysis of the work reviewed along with feedback and coaching recommendations to improve the performance of the program.
**Required minimum qualifications:**
+ Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree.
+ Experience following defined processes.
+ Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years.
+ Must have fluent written and verbal English and must be fluent verbal Spanish.
+ Candidates that do not meet the required qualifications will not be considered
**Preferred qualifications:**
+ Experience with CMS's 1095-A
+ Advanced proficiency with MS Office including SharePoint, Teams, Excel, Word, and PowerPoint
+ Strong verbal and written communication skills
+ Familiarity with process improvement systems such as Lean Six Sigma, Agile, and others.
+ Previous Federal Government experience.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
17.75
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Senior Quality Specialist (Accreditation)
Quality manager job in Augusta, ME
**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
**Put your passion where it meets purpose! Evolent attracts some of the brightest minds in health care. Surround yourself with talented, driven colleagues who share a passion for better health outcomes and a more connected care journey. We are hiring for a Senior Quality Specialist (Accreditation) to join our Quality Team.**
Join the Evolent Quality Department where we embrace new ideas, drive for compliance for accreditation success and challenge ourselves to deliver to meet all business needs in a collaborative, positive culture. We respect and celebrate individual talents, and team wins while working to achieve a constant state of accreditation survey readiness. This position supports the accreditation and quality functions for Evolent Health.
**Collaboration Opportunities:**
The Senior Quality Specialist for Accreditation role will work closely with the NCQA Manager in collaboration with multiple departments in meeting the accreditation document requirements. This role will work autonomously in ensuring compliance with accreditation requirements with ongoing education to leadership, staff and physician group.
**What You Will Be Doing:**
Serves as a member of the quality team. Supports the maintenance of a strong quality program and adherence to State, Federal, CMS, Accreditation (NCQA and/or URAC), and contractual requirements. Adherence to the organization's ability to be in a constant state of audit readiness.
- Assists in the preparation of customer and external audits
- Assists/leads with annotations and bookmarks for customer audits (i.e. policies and procedures, meeting minutes, other required materials/documents)
- Assists/leads with gathering documents for accreditation audits
- Assist leadership with finalizing documents for submission for accreditation
- Facilitate meetings with internal stakeholders as needed
- Assist with projects for gap analysis, compliance risk with accreditation standards
- Assist with reviewing released accreditation standards, education as applicable
- Assist with project management of documents, timelines for preparation of audits
- Work collaboratively with quality team and leadership for delegation vendor oversight
- Assist with review of vendor/delegate contracts and participates in pre-delegation
- Assist with vendor/delegate annual oversight for accreditation requirements (P&Ps/document review)
- Assists with policies and procedure review for accreditation requirements
- Responsible in assisting with providing the data for the Monthly Operations Report (MOR) as applicable
- Knowledgeable and/or SME in accreditation requirements
- Any other duties as assigned by Manager or Quality leadership
**Qualifications - Required and Preferred:**
+ Work Experience 4+ years required in Quality or healthcare related field
+ Education High School Diploma or college degree or higher-level education (tech/certification)
+ Able to work independently
+ Expertise in data management, data analysis, reports, and project management skills
+ Strong working knowledge of Microsoft products and systems
+ Excellent verbal and written skills and the ability to enter data accurately into spread sheets and prepare professional looking documents and reports
+ Preferred Lean Six Sigma Certified or similar Quality certification
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.**
The expected base salary/wage range for this position is $78,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
Haitian Creole Bilingual Quality Assurance Administrator
Quality manager job in Portland, ME
Description & Requirements Maximus is currently hiring a remote Haitian Creole Bilingual Quality Assurance Administratorto support the Florida Healthy Kids (FL HK) program operations and ensure compliance with established standards and Florida healthcare policies.
In this role, you will be responsible for monitoring phone calls and completing back-office quality reviews to determine whether employees are meeting required performance, quality, and compliance standards. You will also participate in special projects and program initiatives as needed and serve as backup support for the call center during periods of high volume or operational need.
The ideal candidate demonstrates strong attention to detail, excellent critical thinking and analytical skills, and the ability to accurately interpret and apply Florida healthcare policies. This position requires a high level of organization, consistency, and accountability in a remote work environment.
Essential Duties and Responsibilities:
- Provide assistance to program clients with completion of paperwork and obtains employment verification documentation.
- Support case managers to obtain attendance documentation.
- Scan and log all client documentation in an accurate and timely manner.
- Ensure activities and processes are in compliance with both company QA standards and applicable contractual standards.
- Enter, transcribe, record, store, or maintain information in written, electronic and magnetic form relating to services, processes and quality systems.
- Coordinate review activities as assigned by management.
- Perform general office duties such as filing, copying, faxing and mail.
- Perform other duties as may be assigned by management.
Minimum Requirements
- High school diploma or equivalent with 0 - 2 years of experience.
- Florida residency preferred.
- Florida Healthy Kids Program experience preferred.
- Bilingual proficiency in both English and Haitian Creole required.
Home Office Requirements:
- Desktop or Laptop that runs Windows, Mac, or Linux (no Chromebooks or tablets).
- OS for Windows - Current release of Windows 10 or newer.
- OS for Mac - Big Sur (11.0.1+); MacOS (10.14) or newer.
- OS for Linux - Ubuntu (18.04).
- Connectivity to the internet via either Wi-Fi or RJ-45 connection for wired network connection to home router (no mobile hotspots).
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- USB plug and play wired headset with a microphone (no Bluetooth, AirPods or wireless gaming headsets).
- Must currently and permanently reside in the Continental US.
- Must have a camera
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
17.00
Maximum Salary
$
18.50
Easy ApplySoftware Revenue Assurance Manager - Veterinary
Quality manager job in Westbrook, ME
The Veterinary Software Revenue Assurance Manager is responsible for safeguarding an organization's revenue streams by identifying, preventing, and correcting revenue leakage across the entire business lifecycle. This role involves monitoring financial metrics, conducting audits, and collaborating with various departments to ensure all services are accurately billed and collected for our products.
This leader will be responsible for managing the Veterinary Software Business Services Team, a dynamic team that handles specific software billing inquires and prepares source data for weekly and monthly invoicing of our services and products.
In this capacity they would be responsible for day-to-day management of staff, assigning work and evaluating results. Supports the development of the individuals on the team and the overall division operating policies and procedures.
What you will do:
Process Management: Develop, implement, and manage end-to-end revenue assurance processes to ensure the completeness and accuracy of revenue data across all products and services.
Leakage Identification and Prevention: Monitor the entire revenue lifecycle-from customer acquisition and service provisioning to billing and collections-to identify risks and perform root cause analyses for discrepancies (e.g., billing errors, fraud, uncaptured services).
Auditing and Compliance: Conduct regular audits of billing systems, customer accounts, and internal controls to ensure compliance with regulatory standards, internal policies, and contractual terms.
Reconciliation and Reporting: Oversee reconciliation processes between operational systems (e.g., Salesforce, GuideCX to SAP). Help to design and maintain reports and dashboards to track Key Performance Indicators (KPIs) and anomalies.
Cross-functional Collaboration: Work closely with IT, Finance, Sales, Operations, Customer Experience and Legal teams to validate data integrity, resolve billing queries, contract compliance, and implement process improvements.
System and Process Improvement: Recommend and implement corrective actions, automation opportunities, and process enhancements to eliminate inefficiencies or losses.
Training and Guidance: Create and deliver training on revenue assurance protocols and best practices to frontline and management staff to promote a culture of operational integrity.
Leadership: Manages staff and supervisor within the Business Service Team- roughly 5 direct reports and a total department size of 15 +/-, assigning work, monitoring activities and evaluating performance. Manages escalated/critical issues. Administers employment actions, provides coaching and guidance to staff and promotes staff training and development. Supports the development of unit/group/area/function/program budget, policies and procedures. May coordinate work of outside vendors and contractors. Leads work activities of the business unit, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing customer satisfaction is maintained.
What you will need to succeed:
A bachelor's degree in accounting, finance, business administration, or information technology. :
Management skills and ability.
Advanced excel skills
Prior usage of SAP is strongly preferred
Prior roles in Revenue Operations, Audit, accounting is preferred
Familiarity with GAAP and Publicly traded companies financial practices.
Experience with SaaS invoicing
Ability to organize, prioritize and direct work activities.
Experience with the operations of the area managed.
General business knowledge required, including specific knowledge of businesses supported.
Excellent customer service and business relationship-building skills required.
Reasoning, problem solving and analytical skills to resolve issues.
Project management skills and abilities.
Communication skills, both verbal and written.
Personal computer skills, including Microsoft Office.
Fluency in the English language.
In some instances, may be responsible for function/program without subordinate managers/supervisors/staff.
Develops departmental plans, including business, production and/or organizational priorities.
Controls resources and policy formulation in area of responsibility.
Decisions are guided by resource availability and functional objectives.
Identifies applications of functional knowledge and existing methodologies to complex problems.
What you can expect from us:
Hourly rates targeting: $105K Annual
Opportunity for annual cash bonus
Benefits Day-One
On the job training and career advancement opportunities (experience NOT required)
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, and much more
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-KP1
Auto-ApplySenior Datacenter Quality and Commissioning Engineer
Quality manager job in Augusta, ME
Oracle continues to grow aggressively increasing datacenter capacity globally and at significant scale in key markets. We are seeking to recruit a quality and commissioning engineer with extensive experience in the datacenter space to join the formed and growing Datacenter commissioning team. The team is responsible for setting the design standards for OCI's partners be they colocation providers or developers. The team will be the center of excellence for all aspects of datacenter design supporting the compute, network and storage solutions deployed to deliver OCI's world class and highly secure cloud services to the world's largest and most successful businesses and the commissioning engineers will ensure our new facilities are fully tested and able to deliver reliable operation for Oracle Cloud Infrastructure. Come and join a growing and dynamic team of professionals delivering and growing the outstanding cloud services Oracle offers.
In response to increased concurrent projects for the design and delivery of our datacenters, Oracle is recruiting a Senior Commissioning Engineer. The role is a senior multi-disciplinary datacenter design lead with a focus on IST and commissioning activities, charged with the direct interface between Oracle and our datacenter partners in the completion and testing of building systems to bring a datacenter reliably to ready for service. With extensive experience designing and delivering mission critical facilities and professional qualifications in mechanical or electrical engineering with a commissioning focus the role is responsible for setting Oracle's stance for commissioning activities and working with our design and colocation partners to ensure successful IST and move into operation.
Full time opportunity, with full Oracle benefits. Candidate must be willing to move to the Abilene, TX area (within 100 miles). **Travel is required and can be up to two weeks a month.**
**Responsibilities**
1. Leads and manages a project or other design and engineering initiatives. Provides guidance and engineering leadership in ensuring project or other design and engineering initiatives are meeting or exceeding company expectations.
2. Expert operating knowledge of engineering systems to include advanced diagnostics and repairs. Ability to apply knowledge of Oracle processes and procedures and industry standards to resolve non-routine issues. Utilizes safe working practices at an EXPERT level (e.g. can apply procedure for lockout/tag out, can explain MDS, etc.). Evaluates and assures the safe working practices of others. Interacts with other engineering disciplines. Works with the colocation providers engineering teams to ensure mechanical systems are adequately designed, specified and installed to deliver robust operation for Oracle.
3. Contributes to identifying and developing training programs for newer members of the team as it grows. Acquires knowledge by expanding experience with systems, vendor training, participation in industry groups or meetings and shadowing others. Is SME with many systems and trains others inside and outside of the group.
4. Provides expert input for effective contract administration including generation and review of contracts, change orders, cost forecasts, and other pertinent documents and documentation.
5. Contributes to mentoring junior team members. Directs all internal and external project team members delivering datacenters or part-datacenters for Oracle. Expert level communication to include cross functional SOP development and relevant technical writing. Interactions are primarily to exchange information between departments within the organization.
6. Lead the interaction for Oracle with datacenter partners for successful commissioning of all electrical and mechanical critical systems, including but not limited to primary and back up electrical plant, mechanical plant, life safety and fire suppression systems, building monitoring and controls systems
7. Responsibilities include the design, implementation and documentation of data center commissioning programs and procedures to verify data center facilities systems work as intended as per the basis of design.
8. Implement quality control procedures to ensure all commissioning activities comply with industry standards and regulations, review and approve commissioning documentation, including test results and reports. Conduct regular audits and inspections to ensure adherence to quality standards.
9. Work with the rest of the Design & Construction team to develop/organize O&M documentation to serve as a reference for Data Center Operations personnel.
10. Contribute to the design specifications of Oracle to ensure the contracting of reliable, resilient and efficient data centers.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Coding Data Quality Auditor
Quality manager job in Augusta, ME
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Responsible for performing audit and abstraction of medical records (provider and/or vendor) to identify and submit ICD codes that are submitted to the Centers for Medicare and Medicaid Services (CMS) for the purpose of risk adjustment processes are appropriate, accurate, and supported by clinical documentation in accordance with all State and Federal regulations and internal policies and procedures.
+ Proven ability to support coding judgment and decisions using industry standard evidence and tools.
+ Proficient in abstraction and assignment of accurate medical codes for diagnoses as documented by physicians and other qualified healthcare providers in the office and/or facility setting.
+ Sound knowledge of coding guidelines and regulations to meet compliance requirements, such as establishing medical necessity.
+ Identify clinically active vs. historical conditions.
+ Diagnosis codes must be appropriate, accurate, and supported by clinical documentation in accordance with all State and Federal regulations and internal policies and procedures.
+ Utilize medical records to ensure support is documented for etiology and manifestations of disease processes.
+ Adhere to stringent timelines consistent with project deadlines and directives.
+ Conducts self- process audits to ensure compliance with internal policies and procedures as well as regulatory guidance from CMS, OIG or other Regulatory body.
**Required Qualifications**
+ Minimum of 1 year recent and related experience in medical record documentation review, diagnosis coding, and/or auditing.
+ CPC (Certified Professional Coder) or CCS-P (Certified Coding Specialist-Physician) required.
+ CRC (Certified Risk Adjustment Coder)
+ Computer proficiency including experience with Microsoft Office products (Word, Excel, Access, PowerPoint, Outlook, industry standard coding applications).
+ Experience with International Classification of Disease (ICD) codes required.
+ Experience with Medicare and/or Commercial and/or Medicaid Risk Adjustment process and Hierarchical Condition Categories (HCC) preferred.
**Education**
+ AA/AS or equivalent experience
+ Completion of AAPC/AHIMA training program for core credential (CPC, CCS-P) with associated work history/on the job experience equal to approximately 3 years for CPC.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 12/30/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Quality Engineer - Failure Analysis
Quality manager job in Biddeford, ME
The Failure Analysis Engineer will be responsible for all quality related aspects of product analysis, new product qualification, process evaluation and reliability testing. They will conduct complex theoretical and experimental investigations in manufacturing, research, design, and scientific applications for tantalum capacitors. The investigations will require hands-on failure analysis, gathering data to support your findings, and applying scientific principles of electrical, mechanical, or chemical nature. KAVX Biddeford is a AS9100, ISO19001, and ISO13485 certified manufacturing plant.
Formal Education & Training:
BS in Engineering or Science plus 1 - 3 years of related work experience
Major responsibilities and ongoing tasks:
· Perform product analysis, DPA, qualification and reliability test programs correctly and on schedule.
· Provide direction to product analysis operators as needed for efficient and effective processing of analyses.
· Review test data and results for appropriate analyses and prepare interim/final reports as required.
· Collect and analyze pertinent data/history when required and recommend corrective action, dispositions or process improvements.
· Provide technical support for engineering projects and assist in the implementation of new test protocols, equipment and systems.
· Set up, troubleshoot, adjust, maintain and operate departmental equipment.
· Completes projects with minimum supervision.
· Responsible for completing respective paperwork
· Enter data in computer when applicable.
· Train personnel as required.
· Computer: spreadsheet, database, computer graphics, statistical analysis.
· Technical: general knowledge and understanding of SPC, DOE, ANOVA, product analysis, and product reliability.
· Interpersonal: ability to work with operators, supervisors, managers and customers in a professional manner.
· Knowledge of solid tantalum capacitor theory, operation, characterization, manufacture, testing and inspection.
· Perform failure analysis, record and analyze data, retrieve and analyze records and prepare clear and concise reports.
· Experience with CAP, DF, ESR, and DC leakage equipment for testing and characterizing capacitors.
Preferred Additional Experience:
Experience with CT Scanning, Fourier Transform Infrared Spectroscopy (FTIR), Ion Chromatography (IC), SEM EDAX analysis, Ion Beam Milling.
Minitab Statistics.
Experience with 8D process and implementing CAPA.
Demonstrated Continuous Improvement/Problem Solving skills.
We offer a full-time position with the following benefits:
Competitive salary
Opportunities for career growth and development
Health, dental, and vision insurance
Paid time off
12 Paid Holidays
Tuition Reimbursement
Kyocera-AVX is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Quality Control Engineer
Quality manager job in New Gloucester, ME
Mountain Ltd. has a QC opening available supporting FL while working remotely! Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way and CAD for traditional and wireless telecommunications companies.
Overview:
The QC Engineer performs detailed QC work of outside plant facility engineering tasks that includes estimating, analyzing, designing, planning, budget tracking estimates against actual costs for copper and fiber cables, poles, direct buried and conduit systems. This position is responsible for preparing and interpreting engineering plans, drawings and reports; prepare loop loss design for load and repeater electronics, plan and design field mounted switch serving areas, perform pole, conduit and buried facility design measurements to support company and industry OSP design standards and economic feasibility studies. This position is responsible for specific job budget development and tracking. This position is responsible for periodic job inspections and quality control.
Qualifications:
+ Ability to identify existing telephone plant, electric, and other utilities on the site plans as well as in the field
+ Ability to indicate existing telephone plant location and relocate facilities
+ Knowledge of obtaining right of ways and easements where required
+ Must be capable of engineering routine and specific OSP work orders
+ Must have a functional knowledge of OSP principles, work order procedures, telephone industry standards, PC applications, and OSP record and/or computer aided drafting systems
Thank you for your interest in Mountain Ltd For more career opportunities, please visit us at *******************
#M4
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Director, Quality & Compliance Training (Princeton, Hybrid)
Quality manager job in Augusta, ME
The Director, Quality & Compliance Training, is a senior leader within the Learning Center of Excellence under Global Quality. This role is responsible for developing and executing global training strategies for various functions (e.g., Commercial, Finance, HR, Legal, and other General & Administrative areas). The position ensures that learning programs drive business performance, compliance with corporate standards, and foster a culture of continuous development across the organization.
**Key Responsibilities:**
**Strategic Leadership & Governance**
+ Define and lead the global training strategy aligned with corporate objectives and quality principles.
+ Establish governance frameworks for training compliance and operational excellence, including policies and SOPs.
+ Serve as a key advisor to senior leadership on learning trends, capability-building strategies, and risk mitigation.
**Program Development & Delivery**
+ Design and oversee training programs for Commercial and G&A functions, ensuring relevance and scalability.
+ Implement innovative learning solutions leveraging adult learning principles, digital platforms, and blended learning approaches.
+ Ensure training content aligns with corporate standards and supports organizational priorities.
**Stakeholder Engagement & Collaboration**
+ Partner with functional leaders, HR, and Quality to identify learning needs and align initiatives with business goals.
+ Act as a trusted advisor to senior leadership on training effectiveness and workforce capability development.
**Continuous Improvement & Analytics**
+ Define KPIs and leverage data analytics to measure training impact and drive enhancements.
+ Stay current with industry best practices, emerging technologies, and evolving business needs to continuously improve learning programs.
**Operational Oversight**
+ Collaborate with training operations teams to ensure efficient delivery and compliance tracking.
+ Oversee vendor relationships for training services and technology solutions
**Qualifications:**
+ Bachelor's degree required; advanced degree in Life Sciences, Education, Organizational Development, or related field preferred.
+ 10+ years in pharmaceutical or life sciences industry with significant experience designing and implementing global training programs.
+ Proven track record in designing and implementing global training programs and managing cross-functional teams.
+ Strong understanding of R&D functions and the regulatory landscape (GxP, ICH, FDA, EMA, etc.).
+ Proven ability to design and deliver impactful learning programs using adult learning principles.
+ Experience with learning technologies (e.g., LMS, virtual learning platforms) and data-driven training strategies.
+ Excellent communication, collaboration, and stakeholder engagement skills.
**Preferred Attributes:**
+ Strategic thinker with a passion for scientific learning and development.
+ Agile and adaptable in a fast-paced, matrixed environment.
+ Strong project management and organizational skills.
+ Committed to fostering innovation, compliance, and continuous improvement through learning.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Compliance Quality Assurance Manager (US)
Quality manager job in Portland, ME
Charlotte, North Carolina, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Compliance
**:**
**Why Work with Us?**
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
**Department Overview**
The Compliance Quality Assurance (US) team is responsible for providing independent quality assurance of compliance risk through the execution of reviews. These reviews assess whether Risk Owners and Oversight functions are complying with established policies, standards and procedures. The Compliance Quality Assurance Manager (US) will execute these reviews and/or perform peer reviews.
This role will play a key role in providing strategic guidance that reshapes Compliance's structures and processes. We're counted on to provide recommendations to enhance operational performance, foster meaningful process improvements and ensure adherence to internal policies, standards and procedures. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused Compliance Quality Assurance function. This is not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
**The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity.**
_Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances_
**Job Description Summary:**
The Compliance Testing Manager is responsible for planning and overseeing independent Compliance testing completed by specialists. May execute some independent testing as applicable. This role provides subject matter expertise on Compliance controls/processes and is responsible for leading all phases of the assigned testing engagement.
**Depth & Scope:**
+ Works independently and be accountable for acting as a lead in executing engagements and provides work direction to others on those engagements
+ Considered subject matter expert in Compliance testing methodologies
+ Provides subject matter expertise and/or guidance to various stakeholders and team members
+ Advanced knowledge of external competition, industry and/or market trends in relation to own function/business
+ Scope of role may have enterprise impact
+ Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
+ Independently performs concurrent multiple reviews and related tasks from end to end
+ May act as highest point of team escalation for resolution and provides direction to resolve issues or escalates
**Education & Experience:**
+ Undergraduate degree or equivalent work experience
+ 7+ years of experience
**Desired Skills & Experience:**
+ CPA, CIA, CFE, CRCM or equivalent a plus
+ 8+ years of internal audit, testing and/or quality assurance experience
+ Knowledge of financial institution laws/regulations, strategies and risk management/compliance programs
+ Possesses and demonstrates expertise in the advisory of policy, change management, project management and operations
+ Skilled in using computer applications including MS Office suite, with a focus on Excel and PowerPoint
+ High personal and professional integrity and standards to advance TD's vision and protect the brand
+ Strategic critical thinker: has excellent judgment, achieves the right risk/reward balance
+ Delivers on objectives, focuses on what matters and can work across silos to build effective working relationships
+ Clear and concise verbal and written communication skills
**Customer Accountabilities:**
+ Executes and manages testing activities in accordance with established standards and strategic direction to achieve completion within target timelines
+ Executes follow-up on findings raised from testing engagements in accordance with established standards
+ Conducts skilled analytical research and analysis as part of testing engagement and initiatives
+ Understands risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practices
+ Develops strong relationships and works collaboratively with key partners
+ Oversees/leads the testing engagement, including communications and the reporting processes
+ Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization
+ Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate staff to resolve
**Shareholder Accountabilities:**
+ Prioritizes and manages workload to deliver quality results and meet testing timelines
+ Contributes to the review of internal processes and activities and assists in identifying potential opportunities to improve operational efficiencies for area of responsibility
+ Adheres to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines
+ Clearly and concisely documents research as required to understand requirements specific to an engagement
+ Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
+ Applies subject matter expertise in the discipline, provides guidance, assistance, and direction to others
+ Actively manages relationships within and across various business lines, corporate and/or control functions, and drives alignment with enterprise and/or regulatory requirements
+ Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders where required
+ Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
\#LI-AMCBCorporate
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Senior Manager, Global Quality Management - Clinical
Quality manager job in Augusta, ME
The Senior Manager of Global Quality Management (GQM) supports the execution of clinical quality activities to ensure compliance with Good Clinical Practice (GCP), regulatory requirements, and internal standards across global clinical trials. This role provides hands-on quality oversight, supports audit and inspection readiness, and collaborates with internal teams and external partners to maintain high-quality standards throughout the clinical development lifecycle.
**Key Responsibilities**
**Clinical Study Support**
+ Serve as a GCP quality resource to clinical teams during study planning, conduct, and close-out.
+ Support the review of study documents (e.g., protocols, monitoring plans, vendor agreements) for quality and compliance.
+ Assist in identifying and resolving quality issues, protocol deviations, and potential noncompliance.
+ Collaborate with Clinical Operations, Regulatory Affairs, and Medical Affairs to embed quality practices throughout the study lifecycle.
**Inspection Readiness**
+ Support inspection readiness activities including mock audits, documentation reviews, and training coordination.
+ Maintain inspection readiness tools, trackers, and communication plans.
+ Participate in regulatory inspections and assist in preparing response documentation.
**Audit Program Execution**
+ Contribute to the development of the annual audit plan using risk-based approaches.
+ Coordinate and support investigator site, vendor, and internal process audits.
+ Track audit findings and ensure timely implementation of corrective and preventive actions (CAPAs).
+ Monitor audit trends and escalate recurring issues to senior leadership.
**Quality Systems & Compliance**
+ Support the implementation and continuous improvement of clinical quality systems, SOPs, and policies.
+ Assist with deviation management, root cause analysis, and CAPA tracking related to clinical activities.
+ Stay current with evolving global GCP regulations and industry best practices.
**Collaboration & Team Support**
+ Partner with internal stakeholders and CROs to ensure consistent quality oversight.
+ May mentor junior staff or contractors.
+ Contribute to cross-functional initiatives that promote a culture of quality and compliance.
**Qualifications**
Required
+ Bachelor's degree in life sciences or related field; advanced degree a plus.
+ 6-8 years of experience in clinical quality assurance or clinical research within the pharmaceutical or biotech industry.
+ Solid understanding of GCP, ICH guidelines, and global regulatory requirements.
+ Experience supporting inspection readiness and participating in audits or inspections.
+ Strong communication, organizational, and problem-solving skills.
+ Ability to travel domestically and internationally as needed.
+ Proficiency in MS Office (Word, Excel, PowerPoint).
**Preferred:**
+ Experience with TrackWise or similar quality management systems.
+ Prior collaboration with CROs and external vendors.
+ Exposure to FDA or other health authority inspections.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $131,153.00 - Maximum $196,075.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Senior Manager, Quality Centers of Excellence (Princeton, Hybrid)
Quality manager job in Augusta, ME
The Senior Manager, Centers of Excellence (CoEs) is responsible for establishing, leading, and optimizing one or more prioritized CoEs within the Global Quality Operations organization-such as Inspection Readiness, Audit Effectiveness, or other strategic focus areas. This role drives execution of CoE initiatives, develops tools and frameworks, and delivers performance metrics and dashboards to support continuous improvement and operational excellence. The ideal candidate will have strong global collaboration skills and experience working across cross-functional teams in a matrixed environment.
**Key Responsibilities**
**Centers of Excellence Leadership**
+ Lead the development and execution of one or more CoEs (e.g., Inspection Readiness, Audit Effectiveness) aligned with global quality priorities.
+ Establish CoE charters, operating models, and governance structures to ensure clarity and accountability.
+ Develop and maintain tools, templates, and guidance documents to support CoE objectives.
+ Collaborate with global and regional quality teams to ensure consistent implementation and adoption of CoE practices.
**Execution & Delivery**
+ Drive the day-to-day operations of assigned CoEs, ensuring timely delivery of initiatives and measurable outcomes.
+ Coordinate cross-functional working groups and facilitate workshops to gather input and share best practices.
+ Support the development and rollout of training and communication materials related to CoE initiatives.
**Metrics & Performance Tracking**
+ Define and track key performance indicators (KPIs) to measure CoE impact and effectiveness.
+ Develop dashboards and reporting tools to provide visibility to leadership and stakeholders.
+ Analyze data to identify trends, gaps, and opportunities for improvement.
**Global Collaboration & Stakeholder Engagement**
+ Partner with stakeholders across Regulatory Affairs, Clinical, Manufacturing, Compliance, and IT to align CoE efforts with broader quality strategies.
+ Serve as a point of contact for CoE-related inquiries and support global engagement and alignment.
+ Contribute to enterprise-wide business excellence initiatives as needed.
**Team & Project Support**
+ May supervise or mentor junior staff or contractors supporting CoE activities.
+ Provide project management support for CoE-related initiatives.
+ Promote a culture of collaboration, accountability, and continuous improvement.
**Qualifications**
Required
+ Bachelor's degree in life sciences, engineering, business, or related field.
+ 5-7 years of experience in pharmaceutical quality, operations, or business excellence roles.
+ Solid understanding of GxP principles and global regulatory expectations.
+ Experience supporting audit or inspection readiness programs.
+ Strong communication and collaboration skills across global teams.
+ Proficiency in MS Office and data visualization tools (e.g., Excel, Power BI, Tableau).
Preferred
+ Experience establishing or managing Centers of Excellence or similar operational frameworks.
+ Lean Six Sigma or similar continuous improvement certification.
+ Familiarity with quality management systems and digital tools.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $131,153.00 - Maximum $196,075.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.