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  • Director, Global Quality GMP Processes

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Quality manager job in Augusta, ME

    The Director, Global Product Quality, GMP Processes is a strategic leadership role responsible for **benchmarking, standardizing, and optimizing global quality processes** across the organization. This role ensures that product quality systems are aligned with **Good Manufacturing Practices (GMP)** and regulatory requirements while driving **efficiency, consistency, and continuous improvement** across all regions and product lines. The Director will lead global initiatives to harmonize and enhance processes related to **product quality complaints, deviations, CAPA, and management reporting** , ensuring timely and effective resolution and robust compliance. **Key Responsibilities** + Global Process Ownership: Lead the design, implementation, and continuous improvement of global quality processes for: + Product Quality Complaints + Corrective and Preventive Actions (CAPA) + Deviations + Management Reporting and Trending + Benchmarking & Best Practices: Evaluate internal and external quality practices to identify and implement best-in-class solutions that enhance compliance and operational efficiency. + GMP Compliance: Ensure all quality processes meet global regulatory requirements (e.g., FDA, EMA, PMDA) and align with current GMP standards. + Governance & Standardization: Develop and enforce global standards, SOPs, templates, and tools to ensure consistency across all manufacturing sites and affiliates. + Quality Systems Leadership: Oversee the global deployment and optimization of electronic quality systems (e.g., TrackWise), including configuration, training, and validation. + Cross-Functional Collaboration: Partner with regional quality leaders, manufacturing, regulatory affairs, and technical operations to ensure alignment and effective execution of quality strategies. + Data-Driven Insights: In collaboration with Quality Operations, lead the development of global quality metrics and dashboards to monitor performance, identify trends, and support decision-making. + Team Leadership: Build and lead a high-performing global team of quality professionals, fostering a culture of accountability, innovation, and excellence. **Qualifications** Required **Required Qualifications:** + Bachelor's degree in a scientific discipline (e.g., Chemistry, Biology, Pharmaceutical Sciences); advanced degree preferred. + Minimum 12 years of experience in pharmaceutical quality assurance or quality systems, with at least 5 years in a global leadership role. + Deep understanding of GMP regulations and global regulatory requirements (e.g., 21 CFR Parts 210, 211, 820). + Proven experience in managing global quality systems and optimizing complaint, CAPA, and deviation processes. + Strong analytical and problem-solving skills with a data-driven mindset. + Excellent communication, leadership, and stakeholder management skills. + Proficiency in quality management systems (e.g., TrackWise) and Microsoft Office tools. + Ability to travel internationally as needed. Preferred + Basic understanding of artificial intelligence and advanced analytics + Experience supporting risk management programs or frameworks. + Familiarity with quality management systems and digital tools. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $183.3k yearly 33d ago
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  • Director, Quality - Life Sciences

    Datavant

    Quality manager job in Augusta, ME

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics. As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards. This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments. **What You Will Do** + Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance. + Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring. + Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation. + Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring. + Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives. + Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners). + Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP. + Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation. + Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3). + Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations. **What You Need to Succeed** + 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations. + Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** . + Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** . + Experience managing and mentoring cross-functional teams. + Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** . + Deep understanding of **data governance, privacy, and security** best practices. + Experience interacting with external auditors, customer compliance teams, or regulatory agencies. + Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders. **What Helps You Stand Out** + Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions. + Background working in or with tokenization, health data linkage, or privacy-enhancing technologies. + Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams. + Training or certification in Six Sigma, ISO Auditing, or software validation methodologies. + Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl). + Experience contributing to industry working groups on quality, data integrity, or health data compliance. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $165,000-$230,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $165k-230k yearly 40d ago
  • Manager Quality Assurance

    Hilton 4.5company rating

    Quality manager job in Augusta, ME

    _\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Perform routine Quality Assurance evaluations\. + Address inquiries and communications made internally, both verbally and in written communications\. + Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\. + Participate in Consistency exercises\. + Participate in activities outside of QA to gain a better knowledge of other departments\. **How you will collaborate with others:** + Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\. **What projects you will take ownership of:** + Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Five \(5\) years of management experience \- Hotel Operations + Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director + Valid Driver's license + Travel 90% of the time **It would be useful if you have:** + BA/BS Bachelor's Degree + Fluency in a foreign language + Food Safety certification + Project management skills + Working knowledge of product replacement cycles, renovations and physical upgrades + Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand + Current resident in the states of Ohio, Missouri, Texas, or Louisiana **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Brands_ **Title:** _Manager Quality Assurance_ **Location:** _null_ **Requisition ID:** _COR015IF_ **EOE/AA/Disabled/Veterans**
    $75k-100k yearly 32d ago
  • BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction

    Meta 4.8company rating

    Quality manager job in Augusta, ME

    Meta is seeking an experienced Building Management System (BMS) Quality Manager to join our Data Center Engineering & Construction (DEC) Quality team. Our team's mission is to optimize the delivery of our Building Management Systems to ensure it is completed on time, is safe, robust, reliable, and conforms to our design and quality requirements. Role will be supporting internal cross-functional teams, lead installation and commissioning efforts, oversee quality, and quickly adapt in an evolving space.Our data centers are the foundation upon which our rapidly growing infrastructure efficiently operates, and our innovative services are delivered. Building and operating data centers the "right" way is synonymous with ensuring high uptime, capacity availability and capital conservation. The data center engineering team thinks from chip to chiller (or electrical substation), determining configurations and ensuring maximum efficiency of our compute infrastructure. **Required Skills:** BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction Responsibilities: 1. Manage, onboard, and lead the General Contractor BMS Lead(s), the Control Systems Integrator (CSI) and Electrical and Installation (E&I) controls contractor s throughout all phases of the project, while developing efficiency improvements and incorporating lessons learned to ensure a safe, robust, reliable and functional controls system that adheres to Meta's design and quality requirements 2. Establish a clear vision and foster cross-functional collaboration, coordination, and support among on-site project teams, including the Meta BMS team, general contractors, Control System Integrators, and installation contractors 3. Drive consistency and standardization across all buildings and Control System Integrators and installation contractors 4. Review, understand and ensure project level adherence to the issued revision of the BMS PLC Playbook 5. Perform BMS inspections (wiring, installation, and commissioning) and validate the status/progress of the projects including supporting the project teams, both internal and external, starting from the early stages of Mechanical, Electrical and Plumbing (MEP) construction by working with project level Construction Managers (both internal and external) to check the health of the project (including schedule), working with the project teams and supporting Regional Quality Managers (RQMs). Align internally on program/project related communications to ensure a clear, consistent message to trade partners 6. Assess team performance, build relationships and to support the project benchmark and mock-up process of the BMS installations to assure consistency across the project while coordinating these efforts across multiple cross-functional partners, in a timely manner, to minimize re-work 7. Work with Construction Managers, Regional Quality Managers and General Contractors to ensure creation, accuracy and maintenance of logical schedule(s) for construction, commissioning, and packaged equipment BMS activities while leveraging this data to identify early finish dates for detailed design delivery 8. Coordinate and manage both packaged equipment factory installed controls audits and BMS commissioning audits to ensure specification/requirement adherence and track identified deficiencies through completion 9. Coordinate and lead large multi-stakeholder meetings on a regular basis and communicate discussions to all key stakeholders 10. Support custom tooling and their integration into the construction processes as well as supporting other cross-functional program/project initiatives that directly impact the delivery of the BMS while simultaneously working to identify and mitigate risk associated with these efforts 11. Travel domestically as needed (anticipated 40-50% travel) **Minimum Qualifications:** Minimum Qualifications: 12. Bachelor's degree (Engineering, Construction Management, or equivalent degree) or relevant work experience 13. 10+ years of experience with a combination of Instrumentation and Controls programming/installation, general contractor MEP coordination/project management, commissioning (both mechanical and electrical) of data centers, or other large scale mission critical buildings 14. Experience with Industrial Automation and Building Management Control Systems (i.e. PLC/DDC) 15. 3+ years of experience with programming/designing of HVAC control systems & Electrical Power Monitoring **Preferred Qualifications:** Preferred Qualifications: 16. Experience with PLC, SCADA and OPC UA systems 17. Experience with Schneider Electric Unity Pro, AVEVA, and Ignition platforms 18. Experience with Schneider Modicon and Rockwell Allen-Bradley PLC Platforms 19. Experience with Autodesk ACC Build and Procore Platforms 20. Certified in the following: cGMP, CAP (Certified Automation Professional), and/or PMP (Project Management Professional) **Public Compensation:** $150,000/year to $209,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $150k-209k yearly 29d ago
  • Senior Air Quality Project Manager

    WSP 4.6company rating

    Quality manager job in Freeport, ME

    This Opportunity Be involved in projects with our Earth & Environment Team and be a part of a growing organization that meets our client's objectives and solves their challenges. At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future! WSP is currently initiating a search for a Senior Air Quality Project Manager for a hybrid role in our Austin, TX office. The following locations will also be considered: Houston, Dallas, San Antonio, and Baton Rouge. Your Impact Prepares proposals for air quality permitting and environmental support projects Manages projects and tasks related to complex air quality permitting and compliance services Assists clients in determining federal and state air quality regulatory applicability and develops strategies and systems for compliance Interfaces with State air quality agencies and EPA on behalf of clients Works collaboratively with WSP colleagues, external companies, and attorneys in support of clients' air quality needs Advocates for WSP's clients, keeping them informed of pertinent regulatory matters and other issues that impact their business Participates in public meetings and hearings on behalf of clients Calculates emissions and evaluates air emissions control technologies Participate in environmental compliance audits Performs and ensures QA/QC of technical work Mentors WSP's technical staff for their professional development Develops business for WSP by networking through face-to-face visits with potential clients and participating in professional trade associations by attending conferences, tradeshows, and webinars Supports business development activities by helping to develop internal marketing materials and contributes technical articles to WSP publications Who You Are Required Qualifications Bachelor's degree in Chemical Engineering, Environmental Engineering, or related science or engineering 12+ years of air permitting and compliance experience in Texas Excellent interpersonal and communications skills including report writing, oral presentations, and direct verbal communication Experience in interpreting and developing compliance strategies for State and Federal air quality regulations and proven problem-solving skills Availability to travel up to 20% of the time Valid State driver's license Electric generation and/or cement manufacturing air permitting and regulatory expertise; preferably in Texas Air dispersion modeling familiarity #LI-LD1
    $87k-114k yearly est. Auto-Apply 8d ago
  • Quality Assurance Manager

    Maximus 4.3company rating

    Quality manager job in Portland, ME

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00
    $65k-93k yearly est. Easy Apply 3d ago
  • Manager - Quality Reporting

    Maine Health 4.4company rating

    Quality manager job in Westbrook, ME

    MaineHealth Corporate Management/Leadership The Quality Reporting Manager will be responsible for managing system-wide planning and implementation of an integrated reporting system for standardized measures of clinical quality. Reporting to the Chief Quality Officer and working closely with local health system quality leads, the Quality Reporting Manager will: ensure timely and accurate reporting of MaineHealth system quality dashboard measures, assess gaps in clinical quality measurement and reporting at the local and system level, work jointly with IT to explore and implement solutions to meet reporting needs at the local and system level, represent the Quality Dept. in relationships with reporting software vendors, coordinate external reporting of quality measures as needed, and serve as a resource for local teams in addressing unmet needs related to clinical quality reporting. Required Minimum Knowledge, Skills, and Abilities (KSAs) * Education: Four-year college degree in a health-related field is required; Master's degree preferred * License/Certifications: N/A * Experience: At least 5 years working in a health care delivery organization is required, with a minimum of 2 years in a primarily administrative or management role * Familiarity with patient safety measures, national patient safety goals, Leapfrog safety grades, and performance improvement tools and concepts, e.g., plan-do-study-act, is required * Familiarity with commonly used safety event reporting software systems is required * Familiarity with electronic health records and clinical decision support is required * Experience working in a hospital or integrated health system preferred * Experience leading and managing teams across multiple locations * Strong critical thinking skills and attention to detail * Effective verbal and written communication skills * Proficiency in Microsoft Office suite or equivalent Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
    $59k-79k yearly est. 12d ago
  • Associate Director, Risk Based Quality Management, Oncology

    Sumitomo Pharma 4.6company rating

    Quality manager job in Augusta, ME

    Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. The Associate Director, RBQM, provides study-level leadership for risk-based quality management across Phase 1-4 oncology clinical trials. Reporting to the Executive Director, Data Management, this role drives data-driven quality oversight, ensuring clinical trial risks are proactively identified, monitored, and mitigated in alignment with regulatory expectations and Sumitomo Pharma America quality standards. **Job Duties and Responsibilities** + Plays a key role in facilitating understanding of the SMPA RBQM Strategy within Clinical Project Teams by providing targeted training sessions and ensuring alignment across team members. + Lead and facilitate cross-functional risk assessment meetings. + Maintain comprehensive and traceable documentation of all risk assessment activities, mitigation decisions, and quality parameters, ensuring periodic review and updates as required. + Own the development, maintenance, and ongoing updates of Risk Assessment Categorization Tools (RACT) and Quality Risk Management Plans (QRMP) for assigned studies. + Ensure alignment of functional study plans with approved risk assessment and quality parameter documents + Ensure alignment of study risks with Critical to Quality (CtQ) factors, protocol requirements, and data quality objectives. + Partner closely with Data Management and Biostatistics to define, implement, and monitor KRIs and QTLs. + Partner closely with Director Clinical Operations, Oncology, including RBQM central monitoring as part of the overall monitoring strategy. + Lead the execution of centralized monitoring strategies, including ongoing data review, signal detection, and trend analysis. + Provide expert guidance on targeted SDV and targeted SDR approaches based on evolving risk profiles. + Interpret complex clinical and operational datasets to identify emerging risks and recommend mitigation strategies. + Develop and deliver risk analytics, dashboards, and trend presentations to Clinical Project Teams and functional leadership. + Act as the RBQM subject matter expert within Data Management, providing consultation and guidance to cross-functional stakeholders. + Support inspection readiness by ensuring RBQM rationale, documentation, and decisions are inspection-ready and defensible. + Contribute to the continuous improvement of RBQM processes, tools, and standards across Data Management. + Maintain high proficiency in systems and technology as applicable to RBQM monitoring analytics and data access. + Contribute to the SMPA technology strategy, including serving as business lead for specific technology. + Ensure all risk assessment and quality management activities are conducted in accordance with related company SOPs, including documentation, approval, and filing requirements. + Manage direct line reports, providing guidance, mentorship, and performance feedback to ensure their professional growth and the successful execution of their responsibilities. **Education and Experience** + Bachelor's or advanced degree, preferably in life sciences, data analytics/ technology, or a related field. + 8+ years of progressive experience in clinical development, data management, clinical quality, or RBQM. + Demonstrated experience supporting or leading oncology clinical trials across Phase 1-4. + Hands-on experience with TransCelerate RBQM frameworks, including RACT and QRMP ownership. + Proven ability to lead risk assessments and influence cross-functional teams without direct authority. + Experience implementing centralized monitoring, KRIs, QTLs, and risk-based SDV/SDR strategies. + Experience operating effectively in a matrixed, global environment. + Experience supporting regulatory inspections or audits related to RBQM. + Familiarity with centralized monitoring platforms and data visualization tools. + Experience contributing to functional or enterprise-level RBQM initiatives. The base salary range for this role is $155,200 to $194,000. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. **Confidential Data** : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. **Compliance** : Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Mental/Physical Requirements** : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. **Sumitomo Pharma America (SMPA)** **is an Equal Employment Opportunity (EEO) employer** Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at ********************************************** This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. At Sumitomo Pharma America, our work is guided by the Sumitomo Pharma mission, vision and values, which tie closely to our company's cultural pillars. **Our** **Mission** _To broadly contribute to society through value creation based on innovative research and development activities for the betterment of healthcare and fuller lives of people_ _worldwide_ **Our** **Vision** _For Longer and Healthier Lives, we unlock the future with cutting edge technology and_ _ideas_
    $155.2k-194k yearly 2d ago
  • QA Manager

    Public Consulting Group 4.3company rating

    Quality manager job in Augusta, ME

    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . PCG Health team helps our clients meet the complex financial, regulatory, and operational challenges of today's changing health care landscape, so they can provide the best care, most effectively, to those they serve. Our in-depth programmatic knowledge and regulatory expertise help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance. Services: + Third Party Administrator Services + Enhance Health and Public Safety Services + Claims Processing Services and Solutions + Consulting and Advisory Services + Cost Allocation Plans and Time Studies + Cost Settlement and Supplemental Payment Strategies + Healthcare Access and Markets A Test Leader oversees the testing process, developing test strategies and plans, guiding a team of testers, and collaborating with development teams to ensure software and product quality. Key responsibilities include designing tests, documenting and tracking defects, providing leadership and guidance to the team, and communicating testing progress to stakeholders to ensure high-quality product delivery. Key Responsibilities Test Planning & Strategy: Develop comprehensive test strategies and plans, defining the scope, objectives, and required techniques for the testing process. Team Leadership: Lead, mentor, and support the testing team, setting goals, providing guidance, and managing their performance. Test Execution & Analysis: Design and oversee the execution of test cases, both manual and automated, to identify software defects and analyze test results to identify issues. Defect Management: Document, track, and report defects using bug tracking systems, and work with developers to ensure issues are resolved effectively. Collaboration: Work closely with cross-functional teams, including developers, project managers, and business analysts, to ensure quality throughout the development lifecycle. Reporting: Prepare and deliver regular status reports to project management and other stakeholders, detailing testing progress and key quality metrics. Process Improvement: Continuously evaluate and improve testing processes and methodologies to enhance efficiency and effectiveness. **Duties and Responsibilities** + Provides leadership, management, and direction to the Quality Assurance Analyst team. + Leads and manages department providing oversight on operations, schedules and deliverables. + Regularly assesses staffing needs, identify areas of team or individual development and implement a plan to address personal or technical growth. + Interacts with project managers and development teams to develop a strong understanding of the project and testing objectives. + Designs and creates test conditions and scripts to address business and technical use cases. + Conducts internal reviews on a periodic basis to verify that staff are adhering to the policies and procedures and internal controls that are in place + Analyzes, develops, and executes test data validation strategies to validate reports and data + Manages spec reviews and requirements' definitions in order to detect measurable requirements for testing (completeness and accuracy) **Required Skills** + Proficiency designing, developing and executing functional testing deliverables + Excellent interpersonal skills with the ability to establish relationships with co-workers and all levels of management + Strong analytical and problem solving skills + Excellent planning and organizational skills to balance and prioritize work + Working knowledge of performance testing for web applications + Experienced in understanding products and processes and break them down into testing components **Qualifications** + Bachelor's degree in Computer Science or relevant technical discipline; Masters preferred + 7+ years relevant QA experience, 1 - 2 years supervisory/management experience **Working Conditions** + Office Setting **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** . \#LI \#LI-AH1 \#LI-remote **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $85,900-$120,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
    $85.9k-120k yearly 60d+ ago
  • Quality Assurance/Control Manager

    A/Z Corporation 4.5company rating

    Quality manager job in Falmouth, ME

    Support updates to formal Corporate QA/QC Program Standard Operating Procedure (SOP); Support updates of project specific QA/QC Project templates to facilitate program development for specific types of projects; Develop the project specific QA/QC program in accordance with the designated project requirements and industry accepted best-practices; Confirm that the designated project representatives are providing the proper QA/QC inspections, creating the required mock-ups, utilizing the appropriate third-party consultants, inspections and verification that the proper documentation is be executed to formally document the QA/QC program requirements; Audit the project teams to ensure they are tracking and managing the preparation and process through resolution of all Non-Conformance Reports (NCR's) and Corrective Action Reporting (CAR) to ensure appropriate and timely resolution; Organize Quality Assurance reports for submission to the designated project representative as required; Verify 3rd party independent testing services through assigned project management staff for all applicable requirements; Overall quality control management of all construction and maintenance disciplines within the organization; Reviews and approves records of worker qualifications (i.e. Certified Welder, Licensed Electrician, Etc.), as required for Authorities Having Jurisdiction (AHJ); Responsible for reviewing and approving all subcontractor related quality assurance programs with project management team; Support specialty vendor Factory Acceptance Tests (FAT's) and field material utilization compliance; Responsible for providing weekly and monthly reporting regarding quality assurance program status; Maintain a corporate Quality Assurance Manual / database for all CSI divisions and ensure it is up to date with all recognized industry best-practices; Supports scheduling with respect to deliveries and required quality related inspections in coordination with the individual project teams; Initiate continuous improvement objectives and embrace technology enhancements; Promote, foster and maintain open communication among all project team members, consultants inspectors, applicable agencies, and the supporting subcontractors and trade participants; Qualifications Participation in lessons learned sessions, operational development initiatives, and best practice training to support a continuous improvement working philosophy; Maintain a willingness to reinvest in yourself with continuing education and professional development initiatives (i.e. LEED Certification, 30 Hour OSHA Certification, etc.) as recommended by the Company; Support the development and formalization of the corporate Project Engineering / Manager Training Program; Support additional intermittent corporate needs which may include project management and construction administration responsibilities; Other duties as assigned by management. A/Z Corporation is an AA/EOE Employer
    $57k-78k yearly est. 6d ago
  • Director, Quality Control

    Elanco 4.9company rating

    Quality manager job in Winslow, ME

    At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! Your Role: Director, Quality Control The Director of Quality Control provides comprehensive administrative and technical direction across diverse QC functions, including Virology, Microbiology, and Immunochemistry. This pivotal role ensures timely and compliant support for all testing phases, setting departmental strategy and driving continuous improvement while adhering to internal specifications and regulatory requirements like USDA and cGMP/GLP. The Director champions strategic initiatives, manages significant budgets, and fosters cross-site collaboration within the Elanco network. Your Responsibilities: Strategic Leadership: Lead and direct the Quality Control department, establishing strategic objectives, managing significant budgets, and developing a high-performing team to ensure efficient operations and data integrity. Regulatory Compliance: Ensure robust compliance with 9 CFR, USDA, cGMP/GLP, and Elanco Global Quality Standards across all QC operations, including documentation, change management, and laboratory investigations. Operational Oversight: Oversee all aspects of quality control testing, from raw materials to product release, ensuring timely data generation, thorough out-of-specification (OOS) investigations, and proactive risk mitigation. Continuous Improvement: Drive innovation and continuous improvement initiatives within QC, sharing best practices across the Elanco network and ensuring the validated state of test methods and laboratory systems. Technical Expertise: Offer expert technical guidance, troubleshooting, and scientific support to the team, developing and updating SOPs, and improving laboratory techniques and procedures. What You Need to Succeed (minimum qualifications): Bachelor's Degree in Biology, Chemistry, Biochemistry, Biopharmaceuticals, or an advanced degree. 6 years of experience in a regulated pharmaceutical/vaccine manufacturing environment, with significant experience in Quality Control laboratory operations and personnel management. Proven experience in department oversight, including organizational, budgeting, and strategic planning. Demonstrated ability to lead teams to achieve results and actively engage in the leadership and professional development of team members. What Will Give You the Competitive Edge (preferred qualifications): Significant working and theoretical knowledge to objectively assess procedures, apply appropriate risk assessment, and recommend improvements. Thorough and technically correct decision-making skills. Advanced oral and written communication skills, with the ability to work and communicate effectively with diverse groups across the organization at all levels, both locally and globally. Ability to use technical knowledge to solve complex problems, recognize and react to the significance of data/results, and lead investigations. Proficiency in lean/5S/six sigma methodologies. Additional Information: Location: Winslow, Maine: On-Site Work Environment - Excellent relocation package available! Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! Elanco Benefits and Perks: We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include: Multiple relocation packages Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO) 8-week parental leave 9 Employee Resource Groups Annual bonus offering Flexible work arrangements Up to 6% 401K matching Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
    $93k-111k yearly est. Auto-Apply 60d+ ago
  • Quality Specialist

    OBE

    Quality manager job in Westbrook, ME

    Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. What You'll Get to Do The Quality Specialist is focused on the quality program and ensure that required product, manufacturing testing, and reporting are completed to meet external industry and safety standards. and reports to the OpEx Manager. This role is perfect for an individual who drives quality standards, a problem solver and able to understand the customer. A vital member of the Operations Team, this is an opportunity to build a career with an industry leader. Job responsibilities include: Develop and administer quality standards and set the strategic direction Train, mentor, and coach each team consisting of managers, engineers, supervisors, and technicians and extended team members involving new techniques or quality related procedures. Evaluate all department capabilities and protocols to ensure that they will produce product that meet world class performance levels for the industry Ensure the execution of corrective actions when existing supplier quality issues arise and specifications are not being met. Drive corrective actions with operations and design when production issues result in service calls or specifications not being met. What We Are Looking For Minimum of a Bachelor's degree in a technical field and 3+ years of relevant quality experience is required. Leadership / management experience in a relevant technical field. Has worked with suppliers in a Quality Organization and is familiar with Quality and Reliability Management Systems. ASQ certification in Quality Engineering desirable. What OBE Offers You Benefits that benefit you - industry competitive benefits at the lowest cost to the employee Work-life balance - PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses Training - We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
    $51k-75k yearly est. Auto-Apply 3d ago
  • Senior Quality Specialist (Premium Audit)

    Travelers Insurance Company 4.4company rating

    Quality manager job in Augusta, ME

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $52,600.00 - $86,800.00 **Target Openings** 1 **What Is the Opportunity?** At Travelers, the Operations Quality Assurance (QA) groups are responsible for ensuring that a high-level of customer experience is being provided to our external customers and internal business partners. As a Sr Quality Assurance Specialist, you will be responsible for assessing interactions and/or transactions of other internal employee groups to ensure that the predetermined quality standards are being met. As you expand your technical skills and business knowledge, you will have the opportunity to grow your career at Travelers. **What Will You Do?** + Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy. + Assist in the onboarding and training of less experienced team members. + Participate in quality assurance meetings and discussions. + Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes. + Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported. + Embrace change management efforts. + Perform other responsibilities as assigned. **What Will Our Ideal Candidate Have?** + _Two years of Premium Audit, and Business Insurance experience_ + _Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion._ + _Attention to detail, with a focus on producing quality, error-free work._ + _Written and verbal communication skills with the ability to collaborate across business areas._ **What is a Must Have?** + High school diploma or equivalent. + One year of insurance, operations, or related experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $52.6k-86.8k yearly 2d ago
  • Senior Quality Specialist (Accreditation)

    Evolent 4.6company rating

    Quality manager job in Augusta, ME

    **Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. **What You'll Be Doing:** **Put your passion where it meets purpose! Evolent attracts some of the brightest minds in health care. Surround yourself with talented, driven colleagues who share a passion for better health outcomes and a more connected care journey. We are hiring for a Senior Quality Specialist (Accreditation) to join our Quality Team.** Join the Evolent Quality Department where we embrace new ideas, drive for compliance for accreditation success and challenge ourselves to deliver to meet all business needs in a collaborative, positive culture. We respect and celebrate individual talents, and team wins while working to achieve a constant state of accreditation survey readiness. This position supports the accreditation and quality functions for Evolent Health. **Collaboration Opportunities:** The Senior Quality Specialist for Accreditation role will work closely with the NCQA Manager in collaboration with multiple departments in meeting the accreditation document requirements. This role will work autonomously in ensuring compliance with accreditation requirements with ongoing education to leadership, staff and physician group. **What You Will Be Doing:** Serves as a member of the quality team. Supports the maintenance of a strong quality program and adherence to State, Federal, CMS, Accreditation (NCQA and/or URAC), and contractual requirements. Adherence to the organization's ability to be in a constant state of audit readiness. - Assists in the preparation of customer and external audits - Assists/leads with annotations and bookmarks for customer audits (i.e. policies and procedures, meeting minutes, other required materials/documents) - Assists/leads with gathering documents for accreditation audits - Assist leadership with finalizing documents for submission for accreditation - Facilitate meetings with internal stakeholders as needed - Assist with projects for gap analysis, compliance risk with accreditation standards - Assist with reviewing released accreditation standards, education as applicable - Assist with project management of documents, timelines for preparation of audits - Work collaboratively with quality team and leadership for delegation vendor oversight - Assist with review of vendor/delegate contracts and participates in pre-delegation - Assist with vendor/delegate annual oversight for accreditation requirements (P&Ps/document review) - Assists with policies and procedure review for accreditation requirements - Responsible in assisting with providing the data for the Monthly Operations Report (MOR) as applicable - Knowledgeable and/or SME in accreditation requirements - Any other duties as assigned by Manager or Quality leadership **Qualifications - Required and Preferred:** + Work Experience 4+ years required in Quality or healthcare related field + Minimum of 2+ years prior experience with NCQA surveys + Education High School Diploma or college degree or higher-level education (tech/certification) + Able to work independently + Expertise in data management, data analysis, reports, and project management skills + Strong working knowledge of Microsoft products and systems + Excellent verbal and written skills and the ability to enter data accurately into spread sheets and prepare professional looking documents and reports + Preferred Lean Six Sigma Certified or similar Quality certification To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration. **Technical Requirements:** We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.** The expected base salary/wage range for this position is $78,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
    $78k yearly 31d ago
  • Software Revenue Assurance Manager - Veterinary

    Idexx Laboratories 4.8company rating

    Quality manager job in Westbrook, ME

    The Veterinary Software Revenue Assurance Manager is responsible for safeguarding an organization's revenue streams by identifying, preventing, and correcting revenue leakage across the entire business lifecycle. This role involves monitoring financial metrics, conducting audits, and collaborating with various departments to ensure all services are accurately billed and collected for our products. This leader will be responsible for managing the Veterinary Software Business Services Team, a dynamic team that handles specific software billing inquires and prepares source data for weekly and monthly invoicing of our services and products. In this capacity they would be responsible for day-to-day management of staff, assigning work and evaluating results. Supports the development of the individuals on the team and the overall division operating policies and procedures. What you will do: Process Management: Develop, implement, and manage end-to-end revenue assurance processes to ensure the completeness and accuracy of revenue data across all products and services. Leakage Identification and Prevention: Monitor the entire revenue lifecycle-from customer acquisition and service provisioning to billing and collections-to identify risks and perform root cause analyses for discrepancies (e.g., billing errors, fraud, uncaptured services). Auditing and Compliance: Conduct regular audits of billing systems, customer accounts, and internal controls to ensure compliance with regulatory standards, internal policies, and contractual terms. Reconciliation and Reporting: Oversee reconciliation processes between operational systems (e.g., Salesforce, GuideCX to SAP). Help to design and maintain reports and dashboards to track Key Performance Indicators (KPIs) and anomalies. Cross-functional Collaboration: Work closely with IT, Finance, Sales, Operations, Customer Experience and Legal teams to validate data integrity, resolve billing queries, contract compliance, and implement process improvements. System and Process Improvement: Recommend and implement corrective actions, automation opportunities, and process enhancements to eliminate inefficiencies or losses. Training and Guidance: Create and deliver training on revenue assurance protocols and best practices to frontline and management staff to promote a culture of operational integrity. Leadership: Manages staff and supervisor within the Business Service Team- roughly 5 direct reports and a total department size of 15 +/-, assigning work, monitoring activities and evaluating performance. Manages escalated/critical issues. Administers employment actions, provides coaching and guidance to staff and promotes staff training and development. Supports the development of unit/group/area/function/program budget, policies and procedures. May coordinate work of outside vendors and contractors. Leads work activities of the business unit, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing customer satisfaction is maintained. What you will need to succeed: A bachelor's degree in accounting, finance, business administration, or information technology. : Management skills and ability. Advanced excel skills Prior usage of SAP is strongly preferred Prior roles in Revenue Operations, Audit, accounting is preferred Familiarity with GAAP and Publicly traded companies financial practices. Experience with SaaS invoicing Ability to organize, prioritize and direct work activities. Experience with the operations of the area managed. General business knowledge required, including specific knowledge of businesses supported. Excellent customer service and business relationship-building skills required. Reasoning, problem solving and analytical skills to resolve issues. Project management skills and abilities. Communication skills, both verbal and written. Personal computer skills, including Microsoft Office. Fluency in the English language. In some instances, may be responsible for function/program without subordinate managers/supervisors/staff. Develops departmental plans, including business, production and/or organizational priorities. Controls resources and policy formulation in area of responsibility. Decisions are guided by resource availability and functional objectives. Identifies applications of functional knowledge and existing methodologies to complex problems. What you can expect from us: Hourly rates targeting: $105K Annual Opportunity for annual cash bonus Benefits Day-One On the job training and career advancement opportunities (experience NOT required) Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-KP1
    $105k yearly Auto-Apply 34d ago
  • Instrument Quality Engineer

    Abbott 4.7company rating

    Quality manager job in South Portland, ME

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:Instrument Quality Engineer Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions. Instrument Quality Engineer Location: South Portland, ME Business Unit: Infectious Disease Developed Markets About the Role Join our team as an Instrument Quality Engineer and play a key role in maintaining and improving our quality system. This position offers an opportunity to work on critical processes that ensure product excellence and compliance. What You'll Do In this role, you will assist with the administration of, and ensure compliance in maintaining the quality system and may be responsible for one or more of the following processes: Batch Release Complaint Coordination Metric Maintenance Surveillance Program Testing Program Document Control Exception Report and CAPA System Batch and Sample Retention and Maintenance What You'll Work On Actively monitor Third-Party Manufacturers' data and Support areas for compliance with internal Standard Operating Procedures (SOPs) and relevant regulatory requirements (cGMP, ISO). Review GMP-related documentation for compliance, including batch records and associated manufacturing, testing, and release data; validation protocols and reports; labels; product specifications; and additional documentation as required. Participate in the Corrective Action/Preventive Action (CAPA) process, including investigations of failures or deviations in the Manufacturing area, as needed. Maintain product complaint logs to identify and report recurring issues to Quality Assurance management and product development. Collaborate with internal teams to address product inquiries and issues. Write and revise SOPs, controlled forms, and related documents to ensure best practices and alignment with current operations. Collaborate with members of the Quality Assurance team on special projects. Participate on permanent and temporary process- or project-driven teams. Develop familiarity and subject matter expertise in electronic support systems such as TraqWise, GQMS, Team Center, Compliance Wire. Collect, analyze, and publish quality metrics. Provide data to support budgetary submissions. Assist with other support duties as assigned. Required Qualifications Bachelor's Degree in Engineering, Healthcare or Life Science. Direct experience in a Quality or Regulatory Affairs role in a GMP related industry. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: ********************** Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at *************** on Facebook at ************************ and on Twitter @AbbottNews. The base pay for this position is $61,300.00 - $122,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY:Operations QualityDIVISION:ID Infectious DiseaseLOCATION:United States > South Portland : 65 Gannett DriveADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Not specified MEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
    $61.3k-122.7k yearly Auto-Apply 5d ago
  • Quality Engineer I (US)

    TD Bank 4.5company rating

    Quality manager job in Lewiston, ME

    Lewiston, Maine, United States of America **Hours:** 40 **Pay Details:** 29.75 - 44.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Retail Lending (Mortgage and Home Equity) Quality Engineer in the Scrum team is a quality advocate, an agile team member who plays a critical role in ensuring the quality of the product increment throughout the development process with a successful implementation at the end of each sprint. The primary focus is performing hands on system testing activities: test planning, script writing, data staging and manual or automated testing system updates/changes again functional requirements. **Depth & Scope:** + Foundational knowledge of specific domain and quality engineering frameworks, technology, tools, processes, and procedures + Solid knowledge of coding practices, testing, and debugging to develop and maintain resilient automated test scripts; hands on experience writing automated scripts using industry standard frameworks + Hands-on debugging and problem-solving skills; investigates and analyzes potential solutions to problems + Foundational knowledge of in scope TD business and systems, practices, business / organization, Bank standards + Ability to drive work effort, own tasks, and estimate and prioritize activities for medium to moderately complex tasks + Leverages new / advanced techniques and approaches in testing and automation + Uses existing procedures to solve routine problems; makes limited exceptions + Collaborative team player **Preferred Qualifications:** + Encompass Experience + Knows Agile Methodology (JIRA, JTMF, and terminology) + Mortgage and/or Home Equity Lending Experience + Writing requirements, Writing Use Cases and Test Scripts, and performed System Testing **Education & Experience:** + BS degree in Computer Science or related Engineering discipline; or equivalent practical experience + 2+ years of relevant experience **Customer Accountabilities:** + Contributes to test planning and performs hands on test design/development/maintenance, test case automation and test execution to achieve business outcomes. Integrates directly into a team's continuous delivery process, augmenting the delivery of quality software and ensuring speed, agility, and risk management + Contributes to definition of test data and environment requirements + Analyzes the end-to-end proposed solution (business requirements, design specification, architecture blueprints, etc.) to develop in-scope tests + Analyzes, develops, debugs, and maintains test suites (automated/ manual), traceability matrices; and log defects/assist in defect resolution, as required + Provides quick feedback throughout the development and design process; analyzes / reports on the test results to confirm that the quality of the intended solution is met + Proven ability to use tools that support automation activities and management (e.g., test automation frameworks, test management tools, etc.) + Leverages virtual assets to support virtualization of any incomplete / unavailable code, service, database, etc. + Have basic knowledge of test data management to reuse automated test data provisioning capabilities to be able to adopt a standard test data tool set + Effectively leverages tools and engineering practices (DevOps tools and processes, source code management, Service Virtualization, monitoring tools, etc.) + Implements functional and/or non-functional automation (performance, readiness / reliability testing (ORT), accessibility, security) approach, frameworks, including script development and execution, and ensures automated tests are integrated into the Continuous Integration (CI), delivery, and testing (CI/CD/CT) pipelines + Responsible for documenting and supporting the proactive identification of end-to-end test solution designs, including updating knowledge bases and identifying early automation opportunities + Works collaboratively with the development team to define and validate user stories, acceptance criteria and Definition of Done (DoD) / Ready (DoR) + Applies the principles of behavior / Test Driven Development (BDD / TDD) and focuses on value driven outcomes + Provides feedback, reporting and analytics on overall quality / performance, user experience, and future bug prevention + Actively participates in Practices' communities of Interest + May be involved in Proof of Concepts (POCs) to evaluate new technologies geared towards better, faster, more secure testing activities (such as Service Virtualization, DevOps, BDD, Test Data Management) **Shareholder Accountabilities:** + Be knowledgeable and adheres to established quality engineering practices/procedures, internal policies/procedures and applicable regulatory guidelines and keeps abreast of emerging trends for own functional area + Ensures decisions, risks and lessons learned are identified, clearly documented and enhancements are accordingly implemented + Understands relationships between work processes and the business and ensures awareness of costs related to own work + Delivers effective and efficient solutions that meet key project milestones and overall project deliverables on time, within budget, and adhering to QE and quality standards + Complies with and supports well-defined enterprise technology delivery practices and standards and project management disciplines - including creation of project documentation of system requirements, estimates of scope and cost + Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area + Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high-risk activities as necessary + Adheres to internal policies/procedures and applicable regulatory guidelines + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensures timely communication of issues/ points of interest + Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit; Supports knowledge-sharing across teams and with relevant stakeholders, ensuring knowledge is codified, monitored, tracked, and managed + Works collaboratively with the team and leadership to proactively identify and resolves issues related to product quality + Keeps current on emerging trends/ developments and grows knowledge of the business, related tools, and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities + Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate. + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. \#LI-AMCBOther **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $91k-112k yearly est. 3d ago
  • Quality Engineer (AI & Test Automation)

    Cognizant 4.6company rating

    Quality manager job in Augusta, ME

    's Quality Engineering & Assurance Team** Our Quality Engineering & Assurance team is the innovative engine at our company. We are a dedicated group of builders and problem-solvers responsible for the most critical, customer-facing platforms. Within this team, the Quality practice is not a downstream function but a fully integrated partner in development. Our mission is to embed quality into every stage of the lifecycle, and as a Quality Engineer, you will be on the front lines of this effort. **Position Overview** Are you a driven Quality Engineer passionate about building the future of testing? We are seeking a creative and hands-on QE to be a key contributor to our quality practice. This is an exciting opportunity to move beyond traditional QA and dive into the world of AI-driven testing, helping us build and maintain robust quality standards for our mission-critical intelligent applications that are redefining customer interaction. **Key Responsibilities** + Design, develop, and maintain test automation frameworks using Java and Python. Write clean, efficient, and scalable automation scripts for new features to ensure robust test coverage across all deliverables. + Perform API testing: Understand API concepts, develop and execute functional tests, interpret Swagger YAML files, and validate endpoints using Postman or Rest Assured automation frameworks. + Conduct database testing: Write and execute SQL queries to retrieve, update, and delete data, ensuring database integrity and reliability. + Own quality for assigned features and components: Collaborate with product managers and developers on requirements analysis, create detailed test cases, execute comprehensive test suites (functional, integration, regression), and provide final quality sign-off. + Track and report testing progress: Use tools such as JIRA, ADO, or ALM for defect logging and reporting, ensuring transparency of feature quality to the team and stakeholders. Also understanding of CI/CD concepts. + Implement and execute test plans for AI/ML applications: Support QA activities and certify the quality of AI-powered systems, including hands-on testing of chatbots for intent recognition, conversational flow, response accuracy, and edge case handling. + Leverage modern AI tools to enhance workflow: Utilize AI code assistants like GitHub Copilot to accelerate test script development and explore generative AI for tasks such as test data creation and bug report summarization. + Ensure AI reliability and fairness: Execute test cases to identify issues related to bias, fairness, and model robustness, contributing to the overall trustworthiness of AI systems. + Develop and maintain test automation scripts and frameworks using Java and Python. + Have proficiency with test and defect management tools, particularly JIRA or any similar tools. **Required Skills & Qualifications** + Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. + 0 - 1 years of professional experience in a Quality Assurance or Quality Engineering role. + Some hands-on experience developing and maintaining test automation scripts and frameworks using Java and Python. + Basic understanding of the Software Testing Life Cycle (STLC) and practical experience working in an Agile/Scrum environment. + A keen interest in or prior experience testing AI-powered applications, such as chatbots or other AI/ML-based systems. + Hands-on experience with the Hybrid Automation frameworks. + Familiarity with CI/CD concepts and tools (e.g., Jenkins, GitLab, GitHub Actions). + Exposure to performance testing tools (e.g., JMeter, Gatling). + Basic knowledge of cloud platforms (AWS, Azure, or GCP) and containerization (Docker) + A passion for learning and staying up to date with the latest trends in AI and software testing. **Location** New hires will be hired to the Cognizant office in **Plano, TX** , where you will work alongside other experienced Cognizant associates delivering technology solutions. Applicants must be willing to relocate to this major geographic area. While we attempt to honor candidate location preferences, business needs and position availability will determine final location assignment. **Start Date** New hires will start in **January 2026** . While we will attempt to honor candidate start date preferences, business need and position availability will determine final start date assignment. Exact start date will be communicated with enough time for you to plan effectively. **Salary and Other Compensation:** Applications are accepted on an ongoing basis. The annual salary for this position is $65,000.00 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Why Choose Us?** Cognizant delivers solutions that draw upon the full power and scale of our associates. You will be supported by high-caliber experts and employ some of the most advanced and patented capabilities. Our associate's diverse backgrounds offer multifaceted perspectives and fuel new ways of thinking. We encourage lively discussions which inspire better results for our clients. **Benefits** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer** The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. **Work Authorization** Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role. _Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities._ Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $65k yearly 9d ago
  • Director, Quality & Compliance Training (Princeton, Hybrid)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Quality manager job in Augusta, ME

    The Director, Quality & Compliance Training, is a senior leader within the Learning Center of Excellence under Global Quality. This role is responsible for developing and executing global training strategies for various functions (e.g., Commercial, Finance, HR, Legal, and other General & Administrative areas). The position ensures that learning programs drive business performance, compliance with corporate standards, and foster a culture of continuous development across the organization. **Key Responsibilities:** **Strategic Leadership & Governance** + Define and lead the global training strategy aligned with corporate objectives and quality principles. + Establish governance frameworks for training compliance and operational excellence, including policies and SOPs. + Serve as a key advisor to senior leadership on learning trends, capability-building strategies, and risk mitigation. **Program Development & Delivery** + Design and oversee training programs for Commercial and G&A functions, ensuring relevance and scalability. + Implement innovative learning solutions leveraging adult learning principles, digital platforms, and blended learning approaches. + Ensure training content aligns with corporate standards and supports organizational priorities. **Stakeholder Engagement & Collaboration** + Partner with functional leaders, HR, and Quality to identify learning needs and align initiatives with business goals. + Act as a trusted advisor to senior leadership on training effectiveness and workforce capability development. **Continuous Improvement & Analytics** + Define KPIs and leverage data analytics to measure training impact and drive enhancements. + Stay current with industry best practices, emerging technologies, and evolving business needs to continuously improve learning programs. **Operational Oversight** + Collaborate with training operations teams to ensure efficient delivery and compliance tracking. + Oversee vendor relationships for training services and technology solutions **Qualifications:** + Bachelor's degree required; advanced degree in Life Sciences, Education, Organizational Development, or related field preferred. + 10+ years in pharmaceutical or life sciences industry with significant experience designing and implementing global training programs. + Proven track record in designing and implementing global training programs and managing cross-functional teams. + Strong understanding of R&D functions and the regulatory landscape (GxP, ICH, FDA, EMA, etc.). + Proven ability to design and deliver impactful learning programs using adult learning principles. + Experience with learning technologies (e.g., LMS, virtual learning platforms) and data-driven training strategies. + Excellent communication, collaboration, and stakeholder engagement skills. **Preferred Attributes:** + Strategic thinker with a passion for scientific learning and development. + Agile and adaptable in a fast-paced, matrixed environment. + Strong project management and organizational skills. + Committed to fostering innovation, compliance, and continuous improvement through learning. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $164.5k yearly 43d ago
  • Quality Engineer II (US)

    TD Bank 4.5company rating

    Quality manager job in Lewiston, ME

    Lewiston, Maine, United States of America **Hours:** 40 **Pay Details:** 34.75 - 52.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Retail Lending (Mortgage and Home Equity) Quality Engineer in the Scrum team is a quality advocate, an agile team member who plays a critical role in ensuring the quality of the product increment throughout the development process with a successful implementation at the end of each sprint. The primary focus is performing hands on system testing activities: test planning, script writing, data staging and manual or automated testing system updates/changes again functional requirements. **Depth & Scope:** + Advanced knowledge of specific domain and quality engineering frameworks, technology, tools, processes, and procedures + Advanced knowledge of coding practices, testing, and debugging to develop and maintain resilient automated test scripts; hands on experience writing automated scripts using industry standard frameworks + Strong debugging and problem-solving skills; investigates and analyzes potential solutions to problems + Performs complex testing automation autonomously + Deep knowledge of in scope TD business and systems, practices, business / organization, Bank standards + Strong knowledge in new / advanced techniques and approaches in testing and automation (e.g., BDD, Machine Learning, etc.) + Future focused- foresee issues and gaps and identifies industry trends + Collaborative team player and ability to play a leadership role in the team **Preferred Qualifications:** + Encompass Experience + Knows Agile Methodology (JIRA, JTMF, and terminology) + Mortgage and/or Home Equity Lending Experience + Writing requirements, Writing Use Cases and Test Scripts, and performed System Testing **Education & Experience:** + BS degree in Computer Science or related Engineering discipline; or equivalent practical experience + 3+ years of relevant experience **Customer Accountabilities:** + Hands on role focused on test automation activities with high level of complexity + As a Test Lead for small complexity initiatives, accountable for implementing effective test strategies and plans, test design / development test case automation and test execution to achieve business outcomes + Provides QE leadership, direction and feedback throughout the development and design process; provides test development / automation support to ensure that the quality of the intended solution is met + Leverages strong knowledge to understand technical solutions to build optimized test approaches, inclusive of the tooling strategy + Strong knowledge of test data management to reuse automated test data provisioning capabilities + Effectively engineers and leverages tools and Engineering practices (DevOps tools and processes, source code management, Service Virtualization, monitoring tools, etc.) + Implements functional and/or non-functional automation frameworks (performance, readiness / reliability testing (ORT), accessibility, security) including script development and execution, and ensures automated tests are integrated into the Continuous Integration (CI), delivery, and testing (CI/CD/CT) pipelines + Plays a key role in developing, documenting, and proactively identifying end-to-end test solution designs and early automation opportunities + Works collaboratively with the development team to define and validate user stories, acceptance criteria and Definition of Done (DoD) / Ready (DoR) + Applies the principles of behavior / Test Driven Development (BDD / TDD) and focus on value driven outcomes + Leads Proof of Concepts (POCs) to evaluate new technologies geared towards better, faster, more secure testing activities (such as Service Virtualization, DevOps, BDD, Test Data Management) **Shareholder Accountabilities:** + Adheres to enterprise frameworks or methodologies that relate to quality engineering activities + Ensures respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities + Collaboratively engages with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects + Actively seeks and supports continuous improvement and automation opportunities within the quality engineering practice + Conducts meaningful analysis at the functional or enterprise level using data to draw conclusions, makes recommendations, assesses the effectiveness of programs/ policies/ practices + Identifies opportunities to minimize cost, provides recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience + Conducts test assets reviews to ensure adherence to quality, standards compliance, reusability, and ease of maintenance + Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exist + Leads / facilitates and/or implements actions / remediation plans to address performance / risk /governance issues + Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements + Protects the interests of the organization - identifies and manages risks, and escalates nonstandard, high-risk activities as necessary + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensures timely communication of issues/ points of interest + Provides thought leadership and/ or industry knowledge for quality engineering best practices and participates in knowledge transfer within the team and business unit + Keeps current on emerging trends/ developments and grows knowledge of the business, related tools, and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities + Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices + Supports the team by providing guidance and proactively identifying and resolving issues + Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. \#LI-AMCBOther **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $91k-112k yearly est. 3d ago

Learn more about quality manager jobs

How much does a quality manager earn in Lewiston, ME?

The average quality manager in Lewiston, ME earns between $51,000 and $109,000 annually. This compares to the national average quality manager range of $64,000 to $128,000.

Average quality manager salary in Lewiston, ME

$75,000
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