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Receiver dispatcher vs chief dispatcher

The differences between receiver dispatchers and chief dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receiver dispatcher and a chief dispatcher. Additionally, a receiver dispatcher has an average salary of $42,822, which is higher than the $42,300 average annual salary of a chief dispatcher.

The top three skills for a receiver dispatcher include customer service, inbound calls and CAD. The most important skills for a chief dispatcher are logistics, safety training, and FRA.

Receiver dispatcher vs chief dispatcher overview

Receiver DispatcherChief Dispatcher
Yearly salary$42,822$42,300
Hourly rate$20.59$20.34
Growth rate-8%-
Number of jobs11,07217,036
Job satisfaction--
Most common degreeHigh School Diploma, 31%Bachelor's Degree, 41%
Average age4343
Years of experience22

Receiver dispatcher vs chief dispatcher salary

Receiver dispatchers and chief dispatchers have different pay scales, as shown below.

Receiver DispatcherChief Dispatcher
Average salary$42,822$42,300
Salary rangeBetween $24,000 And $75,000Between $25,000 And $71,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between receiver dispatcher and chief dispatcher education

There are a few differences between a receiver dispatcher and a chief dispatcher in terms of educational background:

Receiver DispatcherChief Dispatcher
Most common degreeHigh School Diploma, 31%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common college--

Receiver dispatcher vs chief dispatcher demographics

Here are the differences between receiver dispatchers' and chief dispatchers' demographics:

Receiver DispatcherChief Dispatcher
Average age4343
Gender ratioMale, 29.3% Female, 70.7%Male, 75.0% Female, 25.0%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between receiver dispatcher and chief dispatcher duties and responsibilities

Receiver dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Give members prompt updates and eta's.
  • Dispatch plumbers and HVAC techs to their calls and assist with directions.
  • Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
  • Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
  • Advise members of AAA products and services such as mobile battery replacement and windshield repair.
  • Show more

Chief dispatcher example responsibilities.

  • Manage and organize project teams internally during implementation of new CMTS system.
  • Dispatch drivers in delivering and picking up ltl freight to and from local customers.
  • Organize and maintain records pertinent to FCC and FRA regulations, crew attendance, job assignments and vacations.
  • Answer inbound shipper calls, assigning the LTL pickups and deliveries base on available man hours and freight volume.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Receiver dispatcher vs chief dispatcher skills

Common receiver dispatcher skills
  • Customer Service, 21%
  • Inbound Calls, 9%
  • CAD, 9%
  • Telephone Calls, 8%
  • Payroll, 7%
  • Service Calls, 5%
Common chief dispatcher skills
  • Logistics, 19%
  • Safety Training, 16%
  • FRA, 7%
  • Vehicle Operation, 6%
  • Hazardous Materials, 6%
  • Combat, 5%

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