Receiver dispatcher vs city dispatcher

The differences between receiver dispatchers and city dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receiver dispatcher and a city dispatcher. Additionally, a city dispatcher has an average salary of $44,847, which is higher than the $42,822 average annual salary of a receiver dispatcher.

The top three skills for a receiver dispatcher include customer service, inbound calls and CAD. The most important skills for a city dispatcher are customer locations, customer demand, and customer expectations.

Receiver dispatcher vs city dispatcher overview

	Receiver Dispatcher	City Dispatcher
Yearly salary	$42,822	$44,847
Hourly rate	$20.59	$21.56
Growth rate	-8%	-
Number of jobs	11,072	9,376
Job satisfaction	-	-
Most common degree	High School Diploma, 31%	Bachelor's Degree, 51%
Average age	43	43
Years of experience	2	2

Receiver dispatcher vs city dispatcher salary

Receiver dispatchers and city dispatchers have different pay scales, as shown below.

	Receiver Dispatcher	City Dispatcher
Average salary	$42,822	$44,847
Salary range	Between $24,000 And $75,000	Between $24,000 And $83,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between receiver dispatcher and city dispatcher education

There are a few differences between a receiver dispatcher and a city dispatcher in terms of educational background:

	Receiver Dispatcher	City Dispatcher
Most common degree	High School Diploma, 31%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Receiver dispatcher vs city dispatcher demographics

Here are the differences between receiver dispatchers' and city dispatchers' demographics:

	Receiver Dispatcher	City Dispatcher
Average age	43	43
Gender ratio	Male, 29.3% Female, 70.7%	Male, 76.7% Female, 23.3%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between receiver dispatcher and city dispatcher duties and responsibilities

Receiver dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Give members prompt updates and eta's.
Dispatch plumbers and HVAC techs to their calls and assist with directions.
Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
Advise members of AAA products and services such as mobile battery replacement and windshield repair.

City dispatcher example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Guide drivers as they are on the road delivering groceries at various locations.

Receiver dispatcher vs city dispatcher skills

Common receiver dispatcher skills

Customer Service, 21%
Inbound Calls, 9%
CAD, 9%
Telephone Calls, 8%
Payroll, 7%
Service Calls, 5%

Common city dispatcher skills

Customer Locations, 23%
Customer Demand, 20%
Customer Expectations, 13%
DOT Regulations, 7%
Data Entry Functions, 7%
Outbound Operations, 6%