Receiver dispatcher vs security dispatcher

The differences between receiver dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receiver dispatcher and a security dispatcher. Additionally, a receiver dispatcher has an average salary of $42,822, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for a receiver dispatcher include customer service, inbound calls and CAD. The most important skills for a security dispatcher are customer service, patients, and patrol.

Receiver dispatcher vs security dispatcher overview

	Receiver Dispatcher	Security Dispatcher
Yearly salary	$42,822	$33,347
Hourly rate	$20.59	$16.03
Growth rate	-8%	3%
Number of jobs	11,072	82,349
Job satisfaction	-	-
Most common degree	High School Diploma, 31%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Receiver dispatcher vs security dispatcher salary

Receiver dispatchers and security dispatchers have different pay scales, as shown below.

	Receiver Dispatcher	Security Dispatcher
Average salary	$42,822	$33,347
Salary range	Between $24,000 And $75,000	Between $26,000 And $41,000
Highest paying City	-	Bellevue, WA
Highest paying state	-	Alaska
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Hospitality

Differences between receiver dispatcher and security dispatcher education

There are a few differences between a receiver dispatcher and a security dispatcher in terms of educational background:

	Receiver Dispatcher	Security Dispatcher
Most common degree	High School Diploma, 31%	High School Diploma, 33%
Most common major	Business	Criminal Justice
Most common college	-	-

Receiver dispatcher vs security dispatcher demographics

Here are the differences between receiver dispatchers' and security dispatchers' demographics:

	Receiver Dispatcher	Security Dispatcher
Average age	43	43
Gender ratio	Male, 29.3% Female, 70.7%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between receiver dispatcher and security dispatcher duties and responsibilities

Receiver dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Give members prompt updates and eta's.
Dispatch plumbers and HVAC techs to their calls and assist with directions.
Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
Advise members of AAA products and services such as mobile battery replacement and windshield repair.

Security dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Train to use CPR and AEDs.
Train in the use of TDD for communicating with the hearing impair community.
Operate computers, fax machines, copiers, printers, TDD systems etc.
Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.

Receiver dispatcher vs security dispatcher skills

Common receiver dispatcher skills

Customer Service, 21%
Inbound Calls, 9%
CAD, 9%
Telephone Calls, 8%
Payroll, 7%
Service Calls, 5%

Common security dispatcher skills

Customer Service, 15%
Patients, 8%
Patrol, 8%
Computer Aided Dispatch, 7%
Emergency Situations, 5%
CCTV, 5%

Receiver Dispatcher vs. similar jobs

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Office and Administrative Industry
Receiver Dispatcher
Receiver Dispatcher vs Security Dispatcher

Updated January 8, 2025

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