Remote support specialist jobs in Apple Valley, CA - 143 jobs
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Global Customs Analyst
Monster 4.7
Remote support specialist job in Rialto, CA
Energy:
Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
In the dynamic role of Global Customs Analyst at Monster Energy, you'll be the powerhouse behind our logistics team, driving the momentum of global shipments. With your electrifying expertise in international trade laws, you'll ensure our import and export operations comply seamlessly with local and international customs regulations. You'll turbocharge shipping processes, collaborating effectively with stakeholders to keep the energy flowing. Your mission: to supercharge compliance and efficiency in the shipment process, making sure we meet every legal and regulatory standard with the intensity and precision that Monster Energy is known for.
The impact you'll make:
Research and coordinate foreign customs regulations for each shipment ensuring compliance with international trade laws to avoid delays or fines.
Work, collaborate with vendors, custom brokers, government agencies to nationalize items, includes translation and relabeling to meet the specific requirements of the destination country. Work with government agencies to ensure all regulations are met and any issues are addressed.
Ensure all necessary testing, certificates, and licenses are obtained for shipments, as required by the foreign country for compliance and smooth importation of goods. Identify potential areas of non-compliance and develop corrective action plans
Maintain and continually update the database with regional compliance guidelines to support efficient international shipments.
Perform any additional tasks or duties as assigned by the supervisor or manager, supporting the overall objectives of the team.
Who you are:
Prefer a Bachelor's Degree in the field of -- Business, International Trade, or related field of study
Additional Experience Desired: Between 1-3 years of experience in international trade, customs audits and inspections
Additional Experience Desired: Between 1-3 years of experience in import, export regulations, procedures
Computer Skills Desired: Microsoft Office (Outlook, Excel, Word, PowerPoint); SAP; Printer
Additional Knowledge or Skills to be Successful in this role: Knowledge of Harmonized Tariff Schedule, International Traffic in Arms Regulations (ITAR), and Export Administration Regulations (EAR) desired.
Monster Energy provides competitive total compensation.
This position has an annual estimated salary of $23.00 - $26.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.
$23-26 hourly 60d+ ago
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Network Administrator 3/4 - Secret
Northrop Grumman 4.7
Remote support specialist job in Azusa, CA
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.
Networking Technology Professionals, We Want You!
The Northrop Grumman Classified Solutions team is seeking an experienced Network Administrator to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman's Space Systems support team in Azusa, CA.
Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.
Responsibilities will include but not be limited to the following:
Maintains smooth operation of LAN/WAN/VPNs.
Plans, designs, configures, and installs network hardware in support of customer requirements.
Maintains technical expertise in all areas of networks and computer hardware / software interconnection, as well as interfacing, including routers, multiplexers, firewalls, switches, gateways, etc.
Proposes solutions to management.
Ensures all communication requirements (based on future needs and current usage) are configured to optimize cost savings.
Creates and ensures that appropriate network documentation exists, including operational instructions.
Provides regular monitoring, and network analysis, regarding short and long-range planning for [in-house] systems.
May coordinate third-party maintenance for network equipment.
Designs networks, or portions of networks, including the selection of hardware and software packages.
Additional duties:
Plan, manage and implement complex network designs in support of customer requirements.
Develop technical solutions to complex problems which require the regular use of ingenuity and creativity.
Support network teams in project designs to clarify project requirements, provide design solutions, in accordance with standards.
Perform troubleshooting analysis of network infrastructure and associated systems.
Document network hardware and software technology components.
Install and configure Cisco routers, switches and firewalls.
Network Network administrator
Implement and troubleshoot LAN technologies such as VLANs, trunking (port tagging), spanning-tree and protocols.
Provide third-level support and troubleshooting of network problems. Periodically provide after-hours and weekend support.
Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long- term perspective, for desired results.
Implement and troubleshoot WAN technologies such as EIGRP, BGP, OSPF, and telco circuits (T1, T3, OC3)
Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments.
Manage timely resolution of all critical and/or complex problems meeting SLA requirements
Experience with Microsoft Office, Visio, Project, PowerPoint and Excel
Lift equipment weighing up to 40 pounds
Work after hours, and weekends, as needed
If you are ready to solve complex problems in a dynamic environment, apply today!
Basic Qualifications:
Master's Degree with 3 years of relevant experience; OR a Bachelor's Degree with 5 years of relevant experience; OR an Associate's Degree with 7 years of relevant experience; OR a High School diploma (or equivalent) with 9 years of relevant experience is required
Must have a DOD 8570 IAT level II baseline certification (example: Security+ CE); OR must have the ability to obtain one within 6 months of start date
Must have work experience with designing and maintaining LAN/WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls)
Candidates must have a current DOD Secret level security clearance (at a minimum) in order to be considered
Candidates must have the ability to obtain, and maintain, access to Top Secret as a condition of continued employment
Preferred Qualifications:
The ideal candidate will have a Bachelor's degree Network Engineering, a Security+ CE, a Network+, a CCNA (or a CCNP) certification with 6 years of Network Administration experience in a classified environment
Active Top Secret would be nice to have
Network design, analysis, and administration of routers, switches, hubs, and firewalls
Experience in the use of network analysis tools (i.e. WireShark, SolarWinds, Opnet, etc.) would be nice to have
Experience with configuring TACLANES would be ideal
Previous experience troubleshooting network procedures and best practices; experience with network challenges associated with systems integration, including COTS integration, capacity analysis and system architecture design
Demonstrated leadership skills, or previous management of small teams, would be helpful
RMF Proficiency: "Hands-on experience with the NIST Risk Management Framework (RMF) process, including security categorization, control selection, implementation, and assessment".
STIG Expertise: "Demonstrated experience applying and validating DISA Security Technical Implementation Guides (STIGs) to harden operating systems, applications, and network devices".
Tool Knowledge: Mention specific tools often used with these frameworks, such as ACAS/Nessus and STIG Viewer for compliance scanning
We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!
Primary Level Salary Range: $103,600.00 - $155,400.00Secondary Level Salary Range: $129,300.00 - $193,900.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$129.3k-193.9k yearly Auto-Apply 8d ago
IT Support Specialist Level 1
National Community Renaissance 4.7
Remote support specialist job in Rancho Cucamonga, CA
National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training.
National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions.
We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement.
RESPONSIBILITIES
Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remotesupport for desktops, laptops, mobile devices, printers, etc.
Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management.
Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments.
Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution.
Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information.
Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management.
Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments.
Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home.
Ability to work flexible hours. Ability to travel is required.
Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
Qualifications
SKILLS & EXPERIENCE
Technical Proficiencies: Experience working in an ITsupportenvironment utilizing the latest tools and methodologies. This includes but not limited to tools and methodologies such as Active Directory, Exchange, Office 365, and ITIL processes. Basic network troubleshooting skills, including wired and wireless technologies with an understanding of TCP/IP, DNS and DHCP. Also, the ability to self-manage time, priorities, and daily workload with little supervision while being able to switch gears and work collaboratively on larger-scale projects or problems.
Platform Agnostic: Knowledge in supporting and troubleshooting current Apple and Windows operating systems, all popular mobile platforms like iOS and Android, troubleshooting the current versions of Microsoft Office(Outlook, Word, Excel & PowerPoint), as well as prior experience with troubleshooting and supporting network infrastructure. Experience with Yardi Voyager 7 is a plus.
Soft Skills: Excellent active-listening skills are required to understand our customers concerns and/or needs. Superior critical thinking and problem-solving abilities to work through technical issues. Outstanding verbal communication, presentation, and interpersonal skills with strong attention to detail are necessary to work collaboratively with the IT team, our customers, staff, and vendors.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Operate computer and office equipment.
Standing, walking, sitting
Exposure to various types of weather conditions
Driving
FLSA
Non-Exempt
$41k-52k yearly est. 16d ago
Help Desk Specialist
Business Enabled Acquisitionandtechnology Inc.
Remote support specialist job in Norco, CA
Locations: NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center - 1999 4th St, Norco, Ca 92860)
Clearance: Secret
Certifications: CompTIA Security + CE (* must adhere to 8570.01M CWF Requirements - IAT Level II)
Requirements:
a high school degree, or a GED, and three (3) years of relevant experience in system administration and experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR
a bachelor's degree in a relevant field, OR
a master's degree in a relevant field.
Roles and Responsibilities:
Experience with Incident management, Problem management, Knowledge management.
Ability to follow established protocols and procedures and apply industry best practices.
Communicate clearly, both orally and in writing, in English.
Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations.
Coordinate with the appropriate management levels, as required by applicable policies or procedures.
Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking.
Experience providing scheduled and ad-hoc technical presentations to various audiences.
Experience in conducting training for IT applications.
$44k-68k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist
Toto USA 4.5
Remote support specialist job in Ontario, CA
Luxury Plumbing Repair & Call-Center Agent
Come join the TOTO USA Family!
The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation.
TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation.
Perks of the job,
· Excellent benefit package which includes medical, dental, vision, and life insurance.
· Paid vacation, Paid Holiday & 401K, Company match after (1) one year that vests immediately upon participation
· Collaborative, dynamic work environment within a fast-paced awesome company
MAJOR FUNCTION:
Technical SupportSpecialist performs tasks in the after sales service of products based on verbal and written instructions such as but not limited to Standard Operations Procedures (SOPs), Standard Inspection Procedures (SIPs), Work Orders (WO's).
TOOLS AND EQUIPMENT:
May include, but not limited to: hand tools, power tools, company van, storage unit, parts kits, voltage meter, testers, water valves, electronic components, after service manuals, company tablet, company phone, company gps, cameras, PPE, safety kits, disposal materials, etc...
MATERIALS:
May include, but not limited to: Contact with: ABS plastic parts, silicone rubber parts, brass and stainless steel parts, cardboard boxes, wooden pallets, adhesive labels, vitreous china products. Contact with oil lubricant/preservative as well as powder mold release/preservative on vendor parts. Utilizes Windex, alcohol, acetone, Loctite, silicone oil, silicone grease and cleaners such as Lysol.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Technical SupportSpecialist - MAIN DUTY - Performs repairs on Washlets, Neorest, or any TOTO products in the field.
MAIN DUTY - Call Center / Handles inbound customer calls, follow ups, scheduling, troubleshooting, etc…
Handles Tech Service email queues / chat queues as needed.
Showroom visiting, making a relationship, responding their inquiry
Must be able to travel on behalf of TUS. USA / Canada - Inspection / Repair / Other
Follows all company policies and procedures, including, but not limited to the employee handbook.
Must locate, read, understand, and follow SOP's, SIP's, and/or WO's.
Performs duties outlined in work instructions such as SOP's/SIP's.
May work with raw materials in the process.
Assembles/Inspects various parts in accordance to SOPs/SIP's.
Maintains accurate inventory count as appropriate in process.
Performs quality checks during the process as outlined in SOP/SIP.
Maintains good housekeeping practices (safe, neat, and orderly work area per 5S program), follows all safety rules and abides by all applicable local, state and federal laws and regulations. Follows and supports ISO related activities, and encourages other associates to follow ISO recommendations.
Assists with training personnel as needed.
Performs other duties as assigned.
Actively contributes to continuous improvement within their area as well as the After Service Department.
EDUCATION AND EXPERIENCE:
High school diploma, GED or equivalent with a minimum of 3 years mechanically related experience (Plumbing / HVAC / Electronic Repairs / etc.). Must be able to use the Windows platform and all related programs. Must possess basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals). Ability to read and comprehend basic written instructions and procedures.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical SupportSpecialist regularly required to stand, use hands to finger, handle, twist or feel; and reach with hands and arms.
Frequently required to walk; stoop, kneel or crouch; and speak or listen.
Frequently required to operate a vehicle for an extended amount of time, maintaining an acceptable driver's abstract.
Lifting as required in job and SOP
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Where appropriate the use of personal protective equipment (PPE) including, but not limited to, hearing protection, hard hats, disposable gloves, shoe covers, safety vest, safety shoes, and company uniforms/hats.
Repetitive bending/pulling.
Repetitive movements of fingers, hands, wrists and arms.
Ability to lift fifty pounds repeatedly.
Ability to protect a customer's property, sanitation, and disposal of hazardous material (bio / electronic).
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment consists of an indoor office facility with limited heat in winter, not air conditioned in summer. Summer heat is moderate. Outdoor customer household. Minor exposure to odors from lubricants/preservatives as well as fumes from gas operated vehicles. Moderate noise levels are present. Job requires the use of personal protective equipment (PPE) that may include, but not limited to; protective gloves, ear plugs, safety glasses, protective sleeves, and safety shoes. Minimal possibility of accidents of a minor nature requiring first aid.
Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. As an employee, you are expected to perform other duties, as assigned.
TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug-free workplace.
$44k-61k yearly est. Auto-Apply 12d ago
IT Technician III
Niagara Water 4.5
Remote support specialist job in Diamond Bar, CA
At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
IT Technician IIIThe IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience.
Essential Functions
Maintain IT Support Department's Tactical goals
Assists team with execute projects based on priorities, goals, and objectives
Support IT Support Supervisor in executing day to day responsibilities.
Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends)
Maintain the highest level of customer service for our end users (technical & soft skills).
Lead departmental projects, contributing where needed for successful completion.
Escalate issues to appropriate IT Teams as needed
Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed
Travel to remote plants as needed at the direction of IT Support Management team.
Document all incoming issues and escalate to the appropriate Support teams
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
4 Years - Experience in Field or similar manufacturing environment
4 Years - Experience in Position
2 Years - Niagara IT Systems Experience or equivalent
*experience may include a combination of work experience and education
List if any travel is required using percentage of time:
25% - on average travels 1 week out of the month
Preferred Qualifications:
6 Years- Experience in Field or similar manufacturing environment
6 Years - Experience working in Position
4 Years - Niagara IT Systems Experience
*experience may include a combination of work experience and education
Competencies
This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:
Lead Like an Owner
Makes safety the number one priority
Keeps alert for safety issues and escalates immediately
Effectively prioritizes tasks based on department goals
Shows respect to others and confronts interpersonal issues directly
Prioritizes resolution of customer issues effectively
Responds promptly and honors commitments to internal and external customers
InnovACT
Makes recommendations to continuously improve policies, methods, procedures, and/or products
Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
Increases performance through greater efficiency
Find a Way
Seeks to develop technical knowledge through learning from other experts
Understands interdepartmental impact of individual decisions and actions
Seeks solutions rather than placing blame
Empowered to be Great
Consistently looks for ways to improve one's self through growth and development opportunities
Communicates clearly and promptly up, down, and across
Communicates effectively to manage expectations
Additionally, IT Technician III is expected to demonstrate:
Outstanding Customer/Client Focus.
Strong technical skillset with ability to diagnose complex, multi-faceted system issues.
Strong knowledge of and experience with Microsoft Office software.
Good written and verbal communication skills.
Strong hands on technology background on both hardware and software platforms.
Ability to adapt to change including advances in technology
Provide technical guidance to Level I/II technicians
Teamwork Orientated.
Education
Minimum Required:
High School Diploma
Preferred:
Bachelor's Degree in Computer Science, related field, or equivalent work experience
Certification/License:
Required: A+ CompTIA or equivalent
Preferred: MTA/MSCE, Network +
Foreign Language
Required: None Required
Preferred: Elementary Proficiency, Spanish
Typical Compensation Range
Pay Rate Type: Hourly$33.24 - $48.20 / Hourly
Benefits
Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
***********************************************
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
$33.2-48.2 hourly Auto-Apply 7d ago
Level 0 Help Desk Technician
Onsite Computing
Remote support specialist job in Corona, CA
Salary: 18-20
About Us:Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.
Job Description:
We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working alongside experienced professionals in a dynamic and fast-paced environment.
Key Responsibilities:
Assist with basic troubleshooting and support for hardware and software issues.
Perform routine maintenance and updates on client systems.
Help set up and configure new hardware and software for clients.
Provide support for network connectivity issues.
Document and track support requests and resolutions in our ticketing system.
Assist with inventory management and tracking of IT assets.
Collaborate with team members to ensure timely and effective resolution of client issues.
Participate in training sessions and workshops to enhance technical skills.
Qualifications:
Currently pursuing a degree or certifications in Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware, software, and networking concepts.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work both independently and as part of a team.
Eagerness to learn and adapt to new technologies and processes.
What We Offer:
Hands-on experience in a professional IT environment.
Mentorship and guidance from experienced IT professionals.
Opportunity to develop technical skills and gain industry knowledge.
Flexible working hours to accommodate academic commitments.
Professional growth opportunities and certifications.
Competitive salary based on experience
Cell Phone reimbursement
Health, dental, and vision insurance
Paid time off and holidays
Collaborative work environment
$46k-79k yearly est. 14d ago
Client Svc & Prod Supt Spec
Adpcareers
Remote support specialist job in San Dimas, CA
ADP is hiring a Client Service - Product SupportSpecialist -- Tax.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you seeking an inclusive environment with a culture of collaboration and belonging?
If so, this may be just the opportunity you've been searching for!
In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication.
To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients.
Ready to #MakeYourMark? Apply now!
To learn more about Client Service at ADP, visit https://jobs.adp.com/teams-roles/client-service/
What you'll do:
Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies.
Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions.
Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.
Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner.
TO SUCCEED IN THIS ROLE:
You have at least two years of client service and/or call center experience OR Insurance/Financial Institution experience.
Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution.
You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
Experience noted above OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
$40k-58k yearly est. 4h ago
Client Svc & Prod Supt Spec
Blueprint30 LLC
Remote support specialist job in San Dimas, CA
ADP is hiring a Client Service - Product SupportSpecialist -- Tax.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you seeking an inclusive environment with a culture of collaboration and belonging?
If so, this may be just the opportunity you've been searching for!
In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication.
To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients.
Ready to #MakeYourMark? Apply now!
To learn more about Client Service at ADP, visit ************************************************
What you'll do:
Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies.
Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions.
Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
You will leverage your ADP product - services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.
Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner.
TO SUCCEED IN THIS ROLE:
You have at least two years of client service and/or call center experience OR Insurance/Financial Institution experience.
Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution.
You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
Experience noted above OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
$40k-58k yearly est. 4h ago
IT Support Technician I
T.M. Cobb/Haley Bros 3.7
Remote support specialist job in Riverside, CA
Our manufacturing and distribution company operates five manufacturing plants, four distribution warehouses, and five sales offices. We pride ourselves that over the years, our constant has been the persistence of our Founder's original vision: To supply lumber and building material dealers with a wide selection of quality products, knowledge, responsive service, and fair prices. Over half of our employees have been here for 20+ years - a direct reflection of our company's commitment
to excellence.
As an IT Support Technician I, you will Provide information technology support services to the TM Cobb and Haley bros company employees, and business operations while collaborating with IT team personnel to maintain company-wide operations through installation, configuration, setup, and troubleshooting hardware, software, virtual and cloud-based systems and services. Maintain users, devices and systems inventory for the companies eight (BP, RS, SB, SC, SK, RJ, RV, CC) physical locations, as well as the hybrid/cloud service systems and tools. Provide team leader or manager input for day-to-day product or service order requirements to better support the users and company operations. Participate as a technical resource in IT Special Projects (product rollouts, migrations, maintenance, upgrades, systems updates).
• Problem-solving
- evaluate a problem and determine the best course of resolution based
on IT department defined, and industry best practices, policies, or procedures. Utilizing
knowledge, skills, and environment expertise to guide resolution. Identifying potential
repeat or redundant reoccurring issues.
• Communication Skills
- ability to communicate at all levels from client, supervisors,
managers, or senior leadership to help everyone understand the problem and activity
necessary to provide resolution. Utilizing verbal and written communication skills to
effectively follow up, resolve and close support issues. Collaborate with client, or
departments, as well as more senior IT team members to bring resolution to end-user, or
business systems issues.
• Focus -
ability to identify and stay focused on the core objective while wading through
information gathered during the problem-solving process with clients and business.
• Customer Service Skills -
ability to work closely with others, patiently while often under
pressure for rapid resolutions. Help clients better understand the issue, as well as the
systematic process to resolve and the estimated time to completion.
Duties/Responsibilities:
• Install, setup and configure hybrid cloud software, hardware, networks, and peripheral
equipment and services.
• Troubleshoot and resolve end-user and company business operations issues quickly and
effectively.
• Ensure company security measures, policies and procedures are adhered to.
• Maintain technical support procedures (run books) and reports.
• Analyze logs to determine trends or potential issues.
• Support the implementation of new solutions, services, or IT projects.
• Create accounts for new users and assist with instructions for initial system setup and
maintenance of passphrase and security best practices.
• Test and evaluate technology.
• Provide insight into IT technical requirements.
• Repair and/or replace equipment (physical and virtual) as necessary.
Education:
• Associate degree, or specific expertise certifications in current technologies with a focus
on computer information systems, information technology, computer science or
engineering or 1+ years in a technical support role.
Technical Skills & Qualifications:
• Excellent customer support and relationship building skills.
• Excellent problem solving and analytical skills.
• Strong load balancing and organizational skills
• Basic networking systems understanding (routers, switches, firewalls, DHCP, DNS,
TCP/IP)
• Basic cloud concepts understanding (IaaS, SaaS, PaaS, DBaaS, BaaS)
• Strong Windows 10 or higher Operating System experience
• Basic Windows Server Operating System experience
• MS Azure experience
• MS 365 experience
• Excellent computer hardware and software installation and troubleshooting experience.
• Familiarity with Virtualization technology (VMware vCenter, Hyper-V, KVM or other)
• Basic understanding database systems (MS SQL)
Preferred qualifications:
• 1 years of experience with Windows Operating System and MS Azure Cloud (Hybrid)
• 1 years of IT Support experience
• Organized and able to prioritize work.
• Sound written and verbal communication skills necessary to effectively interface with all
levels of leadership.
• Experienced working with different operating systems (Windows, Linux, MacOS),
hardware (physical and virtual) and network systems
• Desired experience with Windows Systems Administration, Active Directory, DHCP &
DNS
• Certification in Microsoft, Linux, Cisco, VMware, Dell, etc.
• Experience in technical support, desktop support, or a similar role
Benefits:
• 401(k)
• Dental Insurance
• Employee Discount
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Paid Time Off
• Vision Insurance
Work Location: In person
T.M. Cobb / Haley Brothers, Inc. provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any type without
regard to race, color, religion, age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression, or any other characteristic
protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recurring, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and
training
$45k-79k yearly est. 16d ago
I.T. Service Desk Specialist
San Antonio Regional Hospital 4.3
Remote support specialist job in Upland, CA
Focus of this position is on managing the service issues reported to the Information Technology (IT) Department. Responsible for all aspects of IT Customer Support using management guidelines as resource.
MINIMUM QUALIFICATIONS
Education: High School diploma or GED required. Bachelors Degree in Computer Science and/or Business Systems is desirable.
Experience: Two years experience preferred with increasing responsibility in IT Customer Support using a Service Desk management tool.
Knowledge and Skills: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Must be familiar with all aspects of the Microsoft Windows and Client/Server environments. Must have the ability to troubleshoot and help resolve all types of client hardware and software related problems. Have a working knowledge using Microsoft Office products such as Word, Excel, and Outlook. Knowledge of remote control tools. Knowledge of a Service Desk management tool.
Physical Requirements: Must be able to perform the essential physical requirements of the job.
PAY RANGE
$22.83 - $34.25
The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.
$22.8-34.3 hourly Auto-Apply 27d ago
User Support IT Support Technician SSD - KPHC/ EPIC/EMR Application &
Christian City Inc.
Remote support specialist job in Riverside, CA
User Support IT Support Technician SSD - KPHC/ EPIC/EMR Application & Job Number: 1313010 Posting Date: Dec 3, 2024, 1:16:04 AM Description Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors.
Essential Responsibilities:
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly).
Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems.
Supports efforts to analyze and prioritize incoming requests and alerts.
Follows procedures for incident escalation and notification to leadership.
Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor).
Resolves non-complex problems and attempts to resolve complex problems.
Follows and supports the development of standard operating procedures.
Supports tracking and documentation of details of problems, status of service requests, and resolutions.
Supports efforts to meet key performance indicators (e.g., performance, availability, capacity).
Supports the documentation of workarounds for problem records and changes to proactive processes.
Reviews information (e.g., procedures, installation, configuration) related to new technology.
Provides the knowledge repository for routine and moderately complex technical support.
Supports the execution of disaster recovery and business continuity processes and events. Qualifications Minimum Qualifications:
Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field OR Minimum two (2) years IT experience in a support or operations environment.
Additional Requirements:
Primary Location: California-Riverside-Riverside Medical Center/Medical Offices 1 Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:30 AM End Time: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Operations and Support Public Department Name: Parsons West Annex - Proj Mgmt-Service Area Support - 0806 Travel: Yes, 50 % of the Time Employee Group: NUE-SCAL-01|NUE|Non Union Employee Posting Salary Low : 29.76 Posting Salary High: 38.5 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements.
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$43k-72k yearly est. Auto-Apply 60d+ ago
Autism Support Technician (Behavior Technician)
Holding Hands OpCo LLC 4.4
Remote support specialist job in Covina, CA
Job DescriptionDescription Now Hiring: Autism SupportSpecialist (Entry-Level) - Also known as a Behavior Technician Are you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a knack for fostering positive behavior and creating a supportive learning environment? Holding Hands Inc. is seeking a dynamic individual to join our team as a Behavior Technician.
Location: Covina & Rosemead, CA Region | Sessions are completed in one of our beautiful clinics, the clients home, or another community location.
We work diligently to schedule your clients within 20/miles or 30/minutes (whichever is closest) to your home to minimize commute time.
Pay: $22-$25/hr depending on experience & education
Schedule: Part-Time | 15 - 25+ hours per week
Block Schedule Options Include:
Block 1: Monday - Friday 3pm - 8pm
Block 2: Monday - Friday 3pm - 6pm
Block 3: Monday - Friday 5pm - 8pm
Block 4: Monday, Wednesday, and Friday 3pm - 8pm
What You'll Do as a Behavior TechnicianAs a Behavior Technician, you'll use a proven method called Applied Behavior Analysis (ABA) to support children and teens in reaching their full potential. You'll work one-on-one with clients in their home, school, or one of our welcoming clinics. Each day, you'll help your client learn new skills and reduce challenging behaviors in a fun, supportive, and meaningful way. What your day might look like:
Work 1-on-1 with kids and teens with autism and other developmental needs
Follow a personalized therapy plan created by our clinical team
Use play, routines, and activities to help your client grow
Track progress by taking notes and recording behaviors
Encourage independence and build everyday life skills
Celebrate every win-big or small!
Don't worry if you're new to ABA-we'll provide you with thorough training to ensure you feel confident and prepared. You'll also have support from our caring, multi-disciplinary team every step of the way. Every child is unique, and so is our approach. We don't use cookie-cutter programs-instead, we tailor therapy to fit each client's needs, interests, and goals. If you're passionate about helping others, love working with kids, and want to make a real difference, this could be the perfect fit for you! Learn more here:
********************************************
Qualifications - What We Are Looking ForMinimum Qualifications
High school diploma or equivalent
6 months of experience working with individuals with developmental disabilities (paid or unpaid)
Must be able to lift at least 10 pounds, sit, and run as needed.
Reliable source of transportation
Must be comfortable commuting 20 miles or 30 minutes to client sessions
Passion for working with children, youth, and young adults with developmental disabilities
Preferred Qualifications
Associate or bachelor's degree
ABA experience or RBT Certified
CPR certification in both pediatrics and adults
Experienced and comfortable managing a wide variety of maladaptive behaviors, ranging anywhere from non-compliance, elopement, verbal and physical aggression, self-injurious behaviors, etc.
Benefits & Perks - Things You'll LoveWhy join the Holding Hands Team?
Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially.
Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual.
Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career.
In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship.
Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect.
DEI training for all new hires.
Benefits & Perks!
Great technology provided such as an iPad
Fully reimbursed Registered Behavior Technician certification
Paid travel time in between clients & Mileage reimbursement
401(k) with a company match
Sick/mental wellness time off & Paid Time Off
Unlimited Referral Bonus
Monthly Registered Behavior Technician group meetings
Monthly ABA Student meetings for individuals collecting supervision hours towards their BCBA/BCaBA
Annual Performance Reviews with opportunity for pay increases
No experience? No problem. If you care about kids and want to grow your skills, we'll teach you everything you need to know.
Start your journey with Holding Hands today!
$22-25 hourly 20d ago
EMHS MENTAL HEALTH SUPPORT SPECIALIST TSWIII
Trinity Youth Services 3.7
Remote support specialist job in Apple Valley, CA
Job Description
Now Hiring: EMHS Mental Health Services SupportSpecialist/TSW-III
We are currently looking for a qualified, full-time, Enhanced Mental Health Services SupportSpecialist/TSW-III to join our residential team. The Enhanced Mental Health Services (EMHS) SupportSpecialist/Team Support Worker-III will be responsible for providing a large variety of services ranging from behavior management, crisis intervention, self-help skill building, and other services as needed. Other duties include but are not limited to:
Assist in the delivery of intensive, individualized, strength-based, and needs-driven intervention activities that support the engagement and participation of the youth and his/her significant support persons, and help the child or youth develop skills and achieve the goals and objectives of their plan.
Assist with interventions which are skill-based and for the remediation of behaviors and reduction of symptoms.
Some examples include implementation of a positive behavioral plan, modeling interventions for the youth's family/care givers.
Assists licensed/waivered professional staff in assessments and treatment planning; may plan and implement specific aspects under supervision.
Provide 1:1 behavior intervention for clients based on client's treatment plan.
Regularly communicate/consult with Youths' therapist, Clients' treatment team, regarding client's behavior, progress, and treatment goals.
Participate in child/family team meetings. Maintain children in supervision at all times, focusing on behavior, safety, and general well-being.
Promote growth and development in the children and assist them in reaching goals in accordance with their treatment plan.
Initiate incident reports concerning behavioral problems, injuries, or accidents; provide complete and accurate documentation including dorm logs and other reports as assigned.
Drive a vehicle when necessary.
Additionally, when scheduled to serve as TSW-III (as part of supervision ratio), TSW-III shall provide/assist with EMHS Support Services only in the absence of scheduled EMHSS staff, and only to youth who are in need of immediate 1:1 behavior intervention, based on youth's treatment plan and ability, and only as long as the dorm remains in ratio. This determination will be made by the TSW-III in cooperation with the Dorm Supervisor on duty.
Skills/Requirements:
A Bachelor's degree in the Social/Behavioral Sciences required. One to two years of experience preferred.
Demonstrated ability and leadership through a minimum of two years related experience in the field of child or family welfare services.
Must be proficient in the use of computers, including Email, Microsoft Word, and Excel.
Should have a special interest in working with youth and must fulfill the general requirements as established in the California Administrative Code, Title 22.
Writing and verbal skills and the ability to compose quality reports and other necessary correspondence are essential.
Must communicate clearly and concisely, both orally and in writing in English.
Must be 21 years of age or older and able to pass a physical examination; drug clearance; criminal background check and Child Abuse Index check.
Must possess a valid California driver's license with clean DMV history and the ability to safely operate a motor vehicle and be insurable by Trinity's insurance carrier.
Pay rate: $19.50 per hour. Quarterly and annual performance bonus available.
Why work for Trinity Youth Services?
In addition to providing employees with the opportunity to make a positive, significant, lasting difference in the lives of children and families in a supportive setting, Trinity also offers the following:
Health Insurance
Dental Insurance
Vision Insurance
Employer-Paid Life Insurance
Education Reimbursement for Masters Degrees
Paid PTO, Holidays, Jury Duty, and Bereavement
Retirement Plans
Career Advancement Opportunities
About Trinity Youth Services
Since 1966, Trinity has been a premier provider of children's programs and services in California, specializing in Short-Term residential Therapeutic Programs (STRTP), mental health services, foster care, Intensive Services Foster Care (ISFC) and adoption. Since its inception, Trinity has helped more than 65,000 children and youth.
Trinity seeks team members with a genuine commitment to the empowerment of at-risk children and their families, and a willingness to work in a demanding, fast-paced environment, which requires dedication and a desire to have a positive impact on the lives of children who have experienced trauma. We believe that training and career development are keys to employee retention and satisfaction, and we prefer to promote from within.
Our Values
We value safety, well-being, and permanency for children and youth.
We value embracing research, best practices and proven approaches that help children and youth.
We value staff and are committed to providing them with the knowledge, skills, and tools to be successful.
We value the ability to adapt and change as the needs of our stakeholders adapt and change.
We value open, honest and transparent governance and management practices.
For more information about Trinity Youth Services, please visit our website at ******************
Covid-19 Vaccine Requirement
As of October 15, 2021, Trinity Youth Services has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served.
About Company
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$19.5 hourly 16d ago
Substitute Technology Support Specialist II
San Bernardino Community College District 4.0
Remote support specialist job in San Bernardino, CA
This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available.
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class.
SUMMARY DESCRIPTION
Performs a variety of advanced technical support duties in the operation, management, and maintenance of computer network hardware and software systems in support of administrative and instructional users in assigned department(s).
distinguishing characteristics
The Technology SupportSpecialist II classification is distinguished from the Technology SupportSpecialist I classification in that this classification provides advanced end user support and assists in network and telecommunications systems administration and software in coordination with the Senior Technology SupportSpecialist classification.
SUPERVISION RECEIVED AND EXERCISED
Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers.
REPRESENTATIVE DUTIES
The following duties are typical for this classification.
* Installs, configures, troubleshoots, and maintains software, hardware, network systems, computer labs, and data lines; troubleshoots, repairs, and maintains LAN systems, including computers, servers, routers, switches, and other peripherals and their related software and accessories.
* Installs, manages, and maintains network servers and server software on multiple platforms; updates and configures switches.
* Works with vendors on projects and issues related to telecommunications and computer systems.
* Documents networks, equipment inventories, software inventories, and repairs.
* Maintains and manages data and record storage on servers; assists in controlling access to data by designing and enforcing data security measures.
* Installs, administers, and troubleshoots telecommunications networks, equipment and IP telephones; such as maintaining call tree schedules and telecommunication user accounts; may install wire/cabling in ceilings and walls.
* Consults with faculty and staff to develop solutions for office and lab technology; consults with vendors, District, and college personnel to develop and implement security standards.
* Provides recommendations to the departmental manager concerning enhancements to the hardware and software inventory.
* Provides training to end users on the proper use of technology equipment and information security.
* Performs software updates and upgrades.
* May assist the departmental manager with the technology budget for computer equipment software acquisitions and support; requests quotes and orders from vendors for equipment and software.
* Assists administrators and staff with a variety of technical issues.
* Collaborates with District and college personnel in the design and development of system configurations and software.
* Participates in the development, documentation, and implementation of technology service management practices; works to develop standards and procedures for the implementation and support of hardware and software.
* Refers more complicated issues to the higher-level staff; works collaboratively and, in a training capacity, assists Senior Technology SupportSpecialists to complete projects and tasks.
* May provide guidance, training, and instruction to lower-level technology staff.
* Stays current on relevant technology changes.
* Performs other duties related to the primary duties.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
CORE COMPETENCIES:
Mathematical Facility
* Performs operations involving counting, adding, subtracting, multiplication and division
* Follow multi-step computational procedures and apply formulas
* Apply basic algebraic or geometric reasoning and problem solving
* Recognize approaches and algorithms for finding real world computational solutions
* Computes and interprets descriptive statistics
Critical Thinking
* Analytically and logically evaluates information to resolve problems
* Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it
* May detect ambiguous, incomplete, or conflicting information or instructions
Attention to Detail
* Focusing on the details of work content
* Shows care and thoroughness in adhering to process and procedures that assure quality
* Applies knowledge and skill in recognizing and evaluating details of work
* Applies skilled final touches on products
Analyzing and Interpreting Data
* Apply sorting, coding and categorizing rules
* Analyze data
* Read reports
* Draw meaning and conclusions from quantitative and/or qualitative data
Professional Integrity and Ethics
* Follows a clear-cut set of rules
* Understands practical necessity of rules and ethical guidelines
* Shows consistency in behavior and judgement over a long term and varied situations
Legal and Regulatory Navigation
* Understanding, interpreting, and ensuring compliance with laws and regulations
* Locates, understands, or provides factual regulator information
* Works within the bounds and limits of what is permissible
Using Technology
* Working with electronic hardware and software applications
* Using basic features and functions of software and hardware
* Experiments and finds novel uses for standard features and functions
* Adds, improves, modifies, or develops features and functionality
Adaptability
* Responding positively to change and modifying behavior as the situation requires
* Accept and adjust to changes and the unfamiliar
Innovation
* Imagining and devising new and better ways of doing things
* Fix what is broken; find solutions and fixes with resources at hand
* Finds new approaches to performing familiar tasks
* Create and invent new ideas; envision the unexpected, unexplored, untried
Listening
* Comprehend and verbal instructions and orally presented information
* Recalls or retrieves key points in a conversation
* Listen actively by rephrasing others' input cogently and accurately
Professional and Technical Expertise
* Applying technical subject matter to the job
* Knows the rudimentary concepts of performing the essential technical operations
* Possess recognized expertise outside of the organization
Self-Management
* Follows through on instructions and assignments
* Self-directed and self- monitored in commitments and accomplishments
* Redefines or reprioritizes activities within scope of responsibility
Valuing Diversity
* Shows acceptance of individual differences
* Welcomes input and inclusion of others who may be different from oneself
* Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination
Lead, Advanced or Senior Level PositionsEducation/Training: An Associate's degree with major course work in computer science or a related field.
Experience: Three (3) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training.
Equivalency Provision: In the absence of an Associate's degree with major course work in computer science or a related field, the equivalent to completion of high school and five (5) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily indoors with travel to various locations to provide user support and attend meetings.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to travel to various sites throughout the day; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
The person selected for hire will be required to complete the following pre-employment requirements:
* Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.
* Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)
* Tuberculosis (TB) risk assessment
* Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.
$32k-46k yearly est. 50d ago
Support Technician
Daveandbusters
Remote support specialist job in Ontario, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $18 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-18 hourly Auto-Apply 21d ago
Network Administrator
Provident Savings Bank 4.3
Remote support specialist job in Riverside, CA
Title: Network Administrator
Division: 04 - Technology
On-Site at: 6674 Brockton Ave, Riverside, CA 92506
Job Type: Exempt/Full-Time
Schedule: Monday -Friday, 8:00am - 5:00pm
Hourly Range: $36.00 - $43.00 Per Hour
Overview:
The primary role of the Network Administrator is to ensure the stable operation of the Bank's network and systems through the proper planning, configuration, deployment, and monitoring of its components. Network Administrators will also analyze and resolve hardware and software issues in a timely and accurate manner, and provide end user support when needed.
Reports to / Supervision Received
Manager: Network Services Manager
Senior Manager: VP, IT Manager/CIO
Essential Functions:
Plan, deploy, and monitor system hardware and software including servers, operating systems, and applications. Troubleshoot and resolve issues as needed.
Plan, deploy, and monitor network components including data circuits, routers, switches, and other related equipment. Troubleshoot and resolve issues as needed.
Plan, deploy and monitor security systems including Firewalls, IDS, Endpoint Protection, and other security related systems.
Harden, update and upgrade systems as necessary to eliminate vulnerabilities.
Create and maintain proper documentation for assigned systems.
Provide end user support as needed.
Maintain Inventories as assigned.
Implement projects as assigned.
Take steps necessary to maintain expertise in assigned systems.
Interact with vendors as necessary to ensure department and company objectives are met.
Research and recommend IT solutions to company and department needs.
Direct or train other members of the department as necessary.
Maintain working knowledge or disaster recovery, and incident response plans and procedures.
Respond to emergency network or system outages as required.
Document all support & Maintenance activity.
Diligently and consistently follow departmental & organizational policies and procedures.
Supervisory Responsibility
This position does not supervise other staff members.
Required Education and/or Experience
4 years of broad Information Technology experience
1 year in a network or system administration function
CompTIA Server+, CompTIA Network+ or equivalent
Preferred Education and Certification
Bachelor of Science degree
Cisco Certified Network Associate (CCNA)
Windows Server Hybrid Administrator Associate (WSHAA)
Azure Administrator Associate (AZA-A)
VMWare Certified Professional (VCP)
Must posses a valid drivers license and reliable personal vehicle for occasional travel between sites
Skills Required
Strong understanding of Windows Server functionality including Active Directory.
Strong understanding of Virtualization and SAN technologies and best practices.
Strong understand of network and telecommunication components and related protocols and standards including TCP/IP, DNS, DHCP, and VPN.
Strong understanding of network security principles including logical access controls.
Understanding of network topology principles including segmentation and access control lists.
Understanding of network monitoring tools and diagnostic utilities.
Understanding of firewall and IPS configuration and administration.
Basic knowledge of PowerShell and scripting languages.
Strong problem-solving and analytical skills.
Strong interpersonal, written, and oral communication skills with the ability to effectively communicate complex technical information effectively to a wide audience.
Ability to effectively complete assignments using an organized and structured approach.
Able to effectively conduct research in Information Technology areas.
Highly self-motivated and directed, with keen attention to detail.
Able to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Ability to work after hours and weekends as necessary.
$36-43 hourly 38d ago
Open Publishing Applications Specialist
The Claremont Colleges Services 3.8
Remote support specialist job in Claremont, CA
The Open Publishing Applications Specialist (OPAS) will join a highly motivated team of librarians to support open access and open publication, and enhance discovery and delivery of scholarship, creative works, data, and more. This position will provide technical support and trainings for our current suite of scholarly communication and open publishing applications, which includes The Claremont Colleges Digital Library (CCDL), Scholarship@Claremont (S@C) and Pressbooks. This role builds connections to internal and external applications and uses creativity and innovation to create new and exciting applications that improve the development, access, and discovery of open educational resources. This role works within established IT standards and practices to support and expand our digital scholarship infrastructure, including the institutional repository, Scholarship@Claremont, open educational resources, and digital publishing platforms, such as the CCDL. They will be committed to providing excellent service and to developing effective and efficient workflows to ensure that our Open Publishing programs continue to meet the research, teaching and learning needs of The Claremont Colleges.
Priority Deadline: The deadline for first consideration is January 23, 2026. Please note that a cover letter and CV/resume are required along with the application.
ESSENTIAL FUNCTIONS
Open Publishing Services
Contributes to the development and customization of open-source publishing tools in alignment with institutional needs and open access principles.
Leads the technical development and support of emerging open publishing technologies and platforms, including those supporting open educational resources (OERs), student scholarship, and faculty publications hosted on Scholarship@Claremont.
Collaborates with library and institutional partners to build sustainable workflows for open educational publishing and other scholarly outputs.
Platform Development and Technical Support
Maintains applications and workflows that support academic publishing services for platforms such as CONTENTdm and Bepress Digital Commons
Provides one-on-one or small group training for library staff, faculty, and/or students on how to use applications and tools such as migrating Open Educational Resources (OERs), as needed.
Collaborates with relevant Library colleagues in designing and implementing integrations between digital library platforms, including CONTENTdm, for open publishing and campus systems such as learning management systems or other third-party tools via APIs or custom development solutions.
Collaborates with TCCS IT and library colleagues to support a secure, scalable, and sustainable technology environment.
Digital Initiatives and Open Publishing team
Contributes to policy and process development related to open scholarship and publishing in collaboration with the Digital Initiatives and Open Publishing head and the Open Publishing and Digital Production Associate.
Maintains current knowledge of developments in open publishing and institutional repository management, and other aspects of evolving strategies for scholarly communications and open infrastructure technologies.
Participates as an active and engaged team member by attending unit meetings to discuss priorities and assist with solutions.
Contributes to unit planning and goal setting in support of the library's strategic initiatives.
Welcomes and values everyone's perspectives; is committed to fairness and to equal access to information.
Perform other related duties as assigned.
QUALIFICATIONS
Unless otherwise stated, the following qualifications are
required
to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.
Education/Training:
Bachelor's degree in related field.
Formal coursework or training in web or application development
Experience:
Minimum 2 years experience with the following:
Supporting institutional repository systems, including storing, organizing, securing, and sharing digital assets (Bepress Digital Commons, Pressbooks, Hyrax, DSpace, Islandora)
Working with prevalent library data formats such as MARC, DublinCore, XML, JSON, and Linked Open Data
Experience working in a collaborative environment, particularly in higher education, libraries, or cultural heritage institutions
Experience with enhancing or supporting digital accessibility
Competencies:
Knowledge of information systems for research discovery.
Ability to effectively train and support non-technical users (in the adoption and use of systems, tools or processes)
Strong organization, time management, and planning skills. Effective at meeting deadlines, adjusting priorities, and working on multiple projects simultaneously.
Open to learning and developing new skills
Excellent interpersonal, verbal, and written communication skills.
Demonstrated ability to collaborate effectively with colleagues and researchers from many different communities.
Demonstrated ability to make decisions independently in a rapidly changing environment.
Preferred Experience:
Knowledge of cloud-based or containerized application environments (Docker, AWS, Reclaim Cloud) with one or more programming or scripting languages (JavaScript or TypeScript, CSS, Python and/or PHP, SQL)
Experience with platform migration strategies
Understanding of open standards (IIIF), open data, and open research and their role in academic research
Experience in project review, analysis, development, planning, and assessment.
Work Schedule: The regular hours for this full-time position are 40 hours scheduled from 8:00 a.m. to 5:00 p.m., Monday through Friday for 12 months annually. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit. This position is eligible for a hybrid work schedule to work partial hours remotely as approved by the supervisor.
Union: This position is represented by The Claremont Colleges Services Library Staff Federation AFT Local 6735. The employee in this position will be bound by the collective bargaining agreement.
COMPENSATION
Pay: The pay rate for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $33 - $36.06 per hour.
Benefits: This position is eligible for our employment benefits package including:
medical, dental, vision,
10% retirement contributions after one year (no matching required),
group life insurance,
generous time off,
professional development funds,
discounts for mobile plans, software, and entertainment,
access to fitness facilities,
and more!
PHYSICAL REQUIREMENTS
Physical Requirements:
Sedentary work that primary involves sitting and standing:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Active work that primary involves standing and walking:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Light work that involves moving objects weighing up to 10 pounds:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Medium work that includes moving objects weighing up to 25 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Medium work that includes moving objects weighing up to 40 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Heavy work that includes moving objects weighing up to 50 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Operate a street legal golf cart, a company automobile, or other heavy machinery:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Read or write electronic or printed materials:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Communicate verbally in person, by phone or another device:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Moving body into different positions to work down low, overhead, or outward:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work involving climbing ladders, stairs, scaffolding, or similar:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work in various environments including low, high, tight, low-ventilation, or confined spaces:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work indoors in climate-controlled spaces:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Work outdoors in various weather conditions:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work in a noisy environment:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Disclaimer:
This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed.
ADA/OSHA:
This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).
Equal Opportunity Employer:
TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.
$33-36.1 hourly Auto-Apply 56d ago
Test Information Engineer
Analytical Mechanics Associates
Remote support specialist job in Edwards Air Force Base, CA
AMA is currently seeking to hire a Test Information Engineer to support the Engineering and Technical Support (ETSS) Task Order 2, under the Mission Operations Directorate (Code 600), which provides critical engineering and technical services to AFRC. This role will specifically support the Range Engineering Branch (Code 610) and contribute to cross-functional data management projects. In this capacity, the position provides both system engineering and software engineering support to the Dryden Aeronautic Test Range (DATR), including gathering requirements for the Mission Control Center (MCC) real-time displays, performing derived parameter code calculations, processing, and reviewing post-flight data, and carrying out other mission-critical tasks. Additionally, the role involves supporting real-time control room operations, troubleshooting flight system anomalies, managing DATR configurations, and serving as project liaison for Range engineering. This is a full-time onsite position at NASA Armstrong located in Edwards, CA.
US Citizenship is Required
The salary range is $100K to $120K based on skill level and experience.
Primary purpose is to provide pre-mission, mission, and post mission support at Armstrong Flight Research Center (AFRC), which will include the following:
Pre-mission Responsibilities:
Gather project requirements for:
Real-time displays
Software
Data Processing
Data archival
Generate work orders.
Update the Interactive Analysis and Display System (IADS) configuration file.
Port discipline engineer algorithms into real-time C (RTC) code for derived parameters.
Integrate updates int a Mission Control Center (MCC) control room build.
Support control room training sessions using the X-59 SIM.
Coordinate with:
DATR OPS
DATR software developers
Air Force contractor JT4
Perform control room build checkout at the Telemetry and Radar Acquisition Processing System (TRAPS) and MCC.
Conduct verification and validation (V&V) for all changes.
Review and collect IADS validation log files.
Generate a TIE TRAPS checklist for future TIE TRAPS checks.
Track “Required by Dates” to ensure support coverage is scheduled.
Mission Responsibilities:
Perform a TIE TRAPS check prior to real-time operations.
Staff the MCC during mission execution to provide support for displays, software, and data processing issues.
Generate TIE mission notes, highlighting items requiring additional investigation.
Post-Mission Responsibilities:
Collect mission deliverables and upload them to BOX for access by Lockheed Martin Corporation (LMCO).
Collect discipline engineer screen captures from display stations.
Collect and archive IADS log files and IADS archive files.
Systems Knowledge & Technical Skills:
Working knowledge of:
Mission Control System (MCS)
Interactive Analysis and Display System (IADS)
Flight Data Archive (FDA)
ARMD Test Data Portal (ATDP)
Capable of providing independent verification and validation (IV&V) in a lab environment.
Familiar with using Flight Data Studio (FLIDAS) to troubleshoot data anomalies.
Understanding of telemetry standards (IRIG 106) and high-resolution time synchronization.
Familiar with systems engineering and software development lifecycles.
Ability to troubleshoot flight support system issues and data anomalies.
Support configuration management tasks.
Additional Requirements:
Communicate professionally (verbally and in writing) with multiple disciplinary teams and external organizations.
Maintain detailed daily task status.
Function as a higher-level role with the ability to guide less experienced personnel.
Strong planning and organizational skills with the ability to meet deadlines.
May be required to work early mornings, evenings, weekends, and/or holidays.
Requirements:
One of the following is required for this position:
Bachelor's or Master's Degree in specialty field and 4+ years or more professional experience relevant to the specific WBS area.
Or, Bachelor's or Master's Degree in specialty field and professional experience, with lead analyst responsibilities in the assigned task(s).
US Citizenship is Required
Analytical Mechanics Associates (AMA) is proud of our customer relationships, our diverse and dynamic work environment, and our employees' career satisfaction. AMA is a small business with a wide reach; headquartered in Hampton, VA, AMA has operations in Greenbelt, MD; Huntsville, AL; Dallas and Houston, TX; Denver, CO; Mountain View, CA; and Edwards Air Force Base, CA. With over 60 years of experience, AMA specializes in aerospace engineering, science, analytics, information technology, and visualization solutions. AMA combines the best of engineering, science, and mathematics capabilities with the latest in information technologies, visualization, and multimedia to build creative solutions. We offer competitive salaries and a substantial benefits package, including but not limited to paid personal and federally recognized holiday leave, salary deferrals into a 401(k)-matching plan with immediate vesting, tuition reimbursement, short/long term disability plans, and a variety of medical, dental, and vision insurance options.
AMA is committed to the professional growth of every employee, understanding that the successes of our employees drive our success. We provide a work environment that is engaging, collaborative, and supportive. To learn more about our company, please visit our website at *********************** and follow us on Facebook and LinkedIn.
AMA is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under federal, state, or local laws.
$100k-120k yearly Auto-Apply 54d ago
IT Support Specialist Level 1
National Community Renaissance 4.7
Remote support specialist job in Rancho Cucamonga, CA
National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training.
National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions.
We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement.
RESPONSIBILITIES
* Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remotesupport for desktops, laptops, mobile devices, printers, etc.
* Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management.
* Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments.
* Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution.
* Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information.
* Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management.
* Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments.
* Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home.
* Ability to work flexible hours. Ability to travel is required.
* Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
How much does a remote support specialist earn in Apple Valley, CA?
The average remote support specialist in Apple Valley, CA earns between $37,000 and $91,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Apple Valley, CA