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ABX HVY MTC SUPPORT SPECIALIST (TPA)
ABX Air 4.6
Remote support specialist job in Tampa, FL
DUTIES AND RESPONSIBILITIES:
Computer entries for maintenance events and materials
Inventory control of materials
Office/administrative support tasks
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
* This job has no supervisory responsibilities.
QUALIFICATIONS:
REQUIREMENTS:
High school graduate or equivalent
One year previous administrative experience
Inventory, stock room or material control experience
Demonstrated ability to prioritize multiple projects and tasks
Ability to effectively communicate with internal and external customers
Computer skills - specifically in the use of MS office suite
Valid state issued drivers license
PREFERRED SKILLS:
* Previous 121 material or administrative experience
$21k-34k yearly est. 6d ago
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Account Support Specialist
Coca-Cola Bottlers' Sales and Services 4.3
Remote support specialist job in Tampa, FL
The Account SupportSpecialist is a customer-facing role that provides account management and customer development support to potential and existing customers in a contact-center environment. Utilizing standardized processes, this role requires the individual to drive retention of existing customers, portfolio management and qualifying potential new customers leveraging solution-based conversations.
Duties and Responsibilities
Deliver professional account management which results in increased volume and profitability through the resolution of issues and/or the establishment of the value conveyed in the bundle of goods and services
Understanding how the individual bottler go-to-market strategies affect customer experiences
Maintain and/or repair customer relationships to retain customers
Use available resources to gather data, analyze issues, and have confidence in decision-making abilities.
Analyzing data to determine root causes and/or identify opportunities
Handling customer issues to final resolution
Resolution of Customer Support Tickets (Cases)
Meet and maintain all key performance metrics
Provide validated and constructive feedback to team leaders that will drive individual and team performance.
Handle ad-hoc project activities
Collaborate and actively participate in a teamwork environment to drive engagement
Extended periods of sitting, typing, and use of multiple computer screens in fast fast-paced environment
Must be flexible to work any shift
Key Skills and Abilities
Effective and empathetic listening
Building rapport
Relationship building
Critical thinking
Problem-solving
Independent thinking & decision-making
Ability to effectively handle difficult situations
Multi-tasking and the ability to manage multiple channels of communication
Influencing customers and various internal stakeholders
Understanding of customer-facing bottler processes
Intermediate computer skills and ability to troubleshoot issues (e.g., Microsoft Office, Genesys, and Salesforce)
Adherence to the process for more effective and quality completion of tasks
Education Requirements
High School Diploma or GED
Years of Experience
2+ years of related experiance
Required Travel
Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees' contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans
Company Message
Coca-Cola Bottlers' Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$36k-63k yearly est. 4d ago
Help Desk Specialist * Tier II
RCG, Inc. 4.3
Remote support specialist job in Saint Petersburg, FL
Location: St. Petersburg, FL - Full-Time, On-Site Hourly Range: $22.85 - $24.05/hour
Who We Are
RCG is a fast-growing federal contracting firm proudly Certified as a Great Place to Work. We are committed to fostering a culture of innovation, inclusion, and excellence. At RCG, we deliver technology and mission support services that help government agencies succeed.
We are currently seeking a Help Desk Specialist - Tier II to support an ongoing federal government contract in St. Petersburg, FL.
Please note: all candidates must be a U.S. Citizen or Permanent Resident and hold or be able to hold a current Public Trust and DoD 8570-compliant certification(s).
The successful candidate will receive a contingent offer based on the outcome of a government background check. This may take several weeks, and the candidate cannot begin actual employment until the background check is successfully completed.
The Opportunity
This role is ideal for an experienced IT support professional capable of handling complex desktop, networking, and conferencing technologies in a fast-paced, high-visibility environment. The Tier II Help Desk Specialist provides hands-on, desk-side, and remote technical support while supporting onsite and offsite events, conferences, and daily IT operations.
This position requires strong customer service skills, technical depth, and the ability to perform effectively under pressure.
What You'll Do
Manage Active Directory (AD) user and computer accounts, BitLocker encryption policies, and user account requests.
Perform hardware and software installation, break/fix support, deployments, and desk-side support.
Support conference rooms and multimedia equipment onsite.
Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting.
Maintain conference room equipment including projectors, TVs, cameras, PDUs, and specialized conferencing hardware.
Provide IT support via phone, chat, text, email, and create self-help guides.
Use BeyondTrust RemoteSupport Software to provide end-user remotesupport.
Set up and troubleshoot PC and Mac hardware, operating systems, and peripherals.
Guide customers through installing applications, software, and computer peripherals.
Identify, share, and implement process improvements.
Troubleshoot issues, test fixes, and provide post-resolution follow-up.
Support onsite activities such as special events, conferences, meetings, and asset inventory.
Support offsite activities such as special events, conferences, and meetings as needed.
Log and track customer requests using service desk management systems such as Zendesk and Jira IT Service Management.
Maintain IT equipment stock and inventory.
Escort IT vendors onsite as required.
Provide Commercial Off-The-Shelf (COTS) application support.
Assist with desktop operating system security vulnerability updates.
Participate in team meetings.
Follow established IT protocols and procedures to:
Create Active Directory user and computer accounts
Join computers to Active Directory
Create email accounts
Provision iOS devices and new computers
Enable Microsoft BitLocker
Configure DoD Common Access Cards (CAC)
Configure Cisco VPN
Onboard and offboard personnel
Create WebEx and Google Meet meetings
Required Qualifications
Minimum two (2) years of experience providing IT support, including complex desktop, networking, and general server issues.
Strong IT customer support experience required.
Experience supporting Mac and PC (Dell) hardware and operating systems.
Working knowledge of Microsoft Windows Active Directory Users and Computers.
Understanding of basic computer networking concepts.
Ability to work cooperatively in a multidisciplinary team environment and establish professional working relationships.
Ability to identify technical challenges and communicate resolutions clearly and concisely.
Excellent written and verbal communication skills in English.
Strong organizational skills.
Ability to work effectively in a high-stress environment.
Preferred Education & Certifications
Degree in Information Technology or equivalent education and experience.
DoD 8570-compliant certification(s) (required to obtain within 6 months of hire if not already held).
Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
EEO Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, sexual orientation/gender identity, or national origin
$22.9-24.1 hourly 4d ago
Key Account Support Specialist
Advantage Solutions 4.0
Remote support specialist job in Tampa, FL
Primary Posting Location : City Charlotte Primary Posting Location : State/Province NC Primary Posting Location : Postal Code 28201 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management
Minimum
USD $18.50/Hr.
Maximum
USD $26.44/Hr.
Summary
Key Account SupportSpecialist
As a Key Account SupportSpecialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning.
In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities.
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
$18.5-26.4 hourly 5d ago
Treasury Management Support Specialist II
Seacoast National Bank 4.9
Remote support specialist job in Saint Petersburg, FL
can be located in St. Petersburg, Boca Raton or Stuart, FL.
(3 days in the office/2 days remote).
This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews.
Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods).
Responsibilities
Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls.
Reviews maintenance requests, completes maintenance requests timely with attention to detail.
Processes orders for replacements scanners and return labels
Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed.
Researches non post of RDC transactions, performs maintenance to RDC platforms as needed.
Completes account servicing requests with a high degree of customer satisfaction.
Reviews hourly ACH reports to ensure transmissions are occurring as anticipated.
Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts
Compiles daily, weekly and monthly reports as requested.
Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P.
Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues.
Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization.
Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction.
Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly.
Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates.
Resolves problems or discrepancies on customer accounts in a timely manner.
Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner.
Adheres to Seacoast National Bank's Code of Conduct.
Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.
Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research
Completes other tasks as assigned.
Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties.
Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes.
Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services.
Requirements
High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields.
Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services.
Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours.
Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding.
Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them.
Strong customer service skills.
Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation.
Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan.
Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment.
Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions.
Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance.
Ability to maintain a high degree of confidentiality.
Work independently, requiring supervisory approval in unusual or sensitive situations.
Strong customer service, operational, and telephone skills.
Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-49k yearly est. 3d ago
Technical Support Analyst II
Inovalon 4.8
Remote support specialist job in Tampa, FL
Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue.
Duties and Responsibilities:
Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included;
Contact and interface for customers regarding support, troubleshooting and problem resolution;
Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
Ability to deescalate customer's and resolve customer technical escalations;
Create knowledge articles to assist department in resolving known customer issues;
Document all activities with customers in CRM per defined process and procedures;
Resolve open cases within specified guidelines;
Elevate issues following escalation procedure timely and as appropriate;
Other duties as assigned;
Maintain compliance with Inovalon's policies, procedures and mission statement;
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.
Job Requirements:
Minimum of 2 years' experience in customer service;
Experience with MS Office Products;
Experience multi-tasking in a fast paced, detail-oriented environment;
Experience working independently;
Experience working with cross-functional teams;
Experience with problem-solving;
Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
Minimum 3 years' experience in a call center environment with high volume of transactions is preferred;
Experience in Healthcare IT industry or medical billing experience is preferred;
Experience in Software Technical Support is preferred;
Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
Experience with using and supporting Software as a Service (SaaS) is preferred;
Experience using multiple Operating Systems such as Linux and Windows a plus; and
Experience organizing and managing workload efficiently and prioritizing projects is preferred.
Education:
High School Graduate or General Education Degree (GED) is required;
Associate degree is preferred.
Physical Demands and Work Environment:
Sedentary work (i.e. sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
Subject to inside environmental conditions; and
Travel for this position will include less than 5% locally usually for training purposes.
$51k-74k yearly est. Auto-Apply 5d ago
IT Help Desk Tier 1
DEX Imaging 3.7
Remote support specialist job in Tampa, FL
Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the
best
tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us.
We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career.
What You'll Be Doing
Be the go-to person for IT help via phone, email, and ticketing system
Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools
Support audio and video setups in conference rooms (yes, you'll save meetings)
Keep tickets moving and resolved within 24-48 hours
Help users connect to networks, VPNs, and wired connections
Install, update, and maintain software and devices
Follow best practices for security, processes, and documentation
Jump in on other projects as needed, we're a team
What We're Looking For
Clear and friendly communication skills-you can explain tech without the jargon
Adaptable mindset and willingness to learn new tools and systems
Ability to juggle multiple tasks and stay organized
Strong problem-solving and decision-making skills
Comfortable working independently and as part of a team
Basic technical troubleshooting skills and curiosity to learn more
Bonus Points If You Have
A high school diploma or GED (required)
Technical education or 2+ years of IT helpdesk experience
CompTIA A+ certification
Experience with:
Windows, mac OS, Google Workspace, and Microsoft 365
Mac and PC hardware, printers, scanners, and mobile devices
Endpoint security or desktop protection tools
Perks & Benefits
Paid time off starts accruing after 90 days
Health benefits & 401(k) eligibility after 60 days
Medical, Dental, Vision, and Life Insurance
Paid holidays
A supportive team environment with room to learn and grow
If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
$30k-42k yearly est. Auto-Apply 22d ago
desktop support
Artech Information System 4.8
Remote support specialist job in Tampa, FL
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hello,
My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position.
If you are currently not in the job seeking market, feel free to refer this position to someone you may know to be a fit. However, should this position be of interest to you, please send me your resume or contact me directly
Job Title: Deskside Support Representative Distributed Client Services
Job ID: # S2L5DY
Location: TAMPA ,FL 33609
Duration: : 1 year (with possible extension)
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
The support platform is Microsoft OS including Win7 and some Win10 (piloting).
OS troubleshooting, imaging, and builds.
Outlook PST files.
Additional Information
For more information, Please contact
Shubham
************
$41k-53k yearly est. 60d+ ago
Lead Veterinarian - Great Hours, Supportive Team, and Compassionate Clients, Spring Hill, Florida
Desort
Remote support specialist job in Spring Hill, FL
Lead Veterinarian - Spring Hill, Florida
A thriving small animal practice in Florida is seeking a Lead Veterinarian to guide a talented clinical team and uphold the highest standards of medical care. This position offers a unique opportunity to step into a leadership role where collaboration, mentorship, and excellence in patient care come together in a supportive and forward-thinking environment.
Key Responsibilities
Provide high-quality medical and surgical care for a diverse caseload
Collaborate with fellow veterinarians and support staff to ensure medical excellence
Support and guide team members through mentorship and professional development
Oversee clinical operations, ensuring efficiency and consistency in care
Foster strong relationships with clients and the local community
Partner with practice management to set and maintain high medical standards
Skills, Knowledge, and Expertise
DVM/VMD degree from an AVMA-accredited program (or equivalent)
Active veterinary license (or eligibility for licensure) in Florida
Proven leadership, mentorship, and communication skills
Commitment to patient-centered and team-oriented care
Benefits
Competitive sign-on bonus options
Flexible compensation models (salary or Pro-Sal, no negative accrual)
Comprehensive health, vision, and dental coverage
Paid professional dues, state licensing fees, and liability insurance
Continuing Education (CE) days and allowances
Retirement plan with employer match
Paid time off, holidays, and parental leave
Mentorship and collaboration opportunities
Discounts on personal pet care
How to Apply
Veterinarians interested in this leadership opportunity are encouraged to send their resume to:
📧 **************************
Please complete the online application to be considered.
For more information, please contact:
Sam Ortiz
Senior Talent Acquisition Specialist
📞 **************
📧 **************************
Equal Opportunity Employer
This veterinary organization is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.
$65k-97k yearly est. Easy Apply 60d+ ago
Network Engineering Intelligence Support Specialist
Innovative Reasoning, LLC 3.7
Remote support specialist job in Tampa, FL
The Network Engineering SupportSpecialist provides design, integration, and sustainment of secure network solutions that enable MARCENT intelligence operations and classified systems. This role plans, configures, and maintains intelligence support networks, integrates data exchange across security domains, and troubleshoots performance issues to ensure operational continuity. The specialist provides expert-level support for command and control systems, including CPOF, GCCS, IOS, JTCW, SIPR, NIPR, and CENTRIX, and recommends enhancements to strengthen future network capabilities. Leveraging DoD IAT certification, cybersecurity credentials, and 5-7 years of IT and network engineering experience, the specialist ensures MARCENT networks remain secure, resilient, and aligned with joint and service-specific requirements. By combining advanced technical expertise with operational awareness, the Network Engineering SupportSpecialist sustains mission-critical connectivity in support of the USCENTCOM AOR. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD*
Responsibilities/Duties:
* Plan, configure, and maintain secure intelligence support networks.
* Support integration of intelligence data exchange across security domains.
* Troubleshoot and resolve performance issues with MARCENT networks.
* Provide technical recommendations for future network enhancements.
* Deliver expert-level support for joint and service-specific command and control systems.
Supplemental Duties:
* Support MARCENT in evaluating new technologies for secure network integration.
* Assist in preparing technical documentation, SOPs, and diagrams for network systems.
* Provide training and advisory input to MARCENT staff on secure network operations.
Administrative Duties:
* Maintain compliance with MARCENT administrative procedures and reporting requirements.
* Ensure network documentation and records are archived according to cybersecurity and records management standards.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
* Bachelor's Degree in IT, Computer Science, Engineering, or related field required.
* 7-10 years of network engineering or IT systems support experience.
* DoD IAT Certification Level I or above or SEC+; Cyber Security Workforce Certification of Security+ required.
* Expert-level experience with joint and service-specific C2 systems.
* Working knowledge of CPOF, GCCS, IOS, JTCW, SIPR, NIPR, and CENTRIX.
* Familiarity with DoD secure networking standards.
* TS/SCI clearance required.
Additional Skills:
* Ability to design, configure, and maintain secure intelligence networks.
* Proficiency with Microsoft Office Suite and network management tools.
* Strong troubleshooting and diagnostic skills for secure networks.
* Collaboration skills to work with joint and interagency technical teams.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. Involves coordination with network engineers and cybersecurity teams.
Physical Demands:
Primarily sedentary work with extensive computer use and systems documentation handling. May involve troubleshooting in server rooms or network facilities.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
May require flexibility for operational requirements.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card .
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
TS/SCI clearance required.
Travel:
May include OCONUS travel to support secure network integration and operations.
$62k-88k yearly est. 52d ago
Information Technology
Vp 3.9
Remote support specialist job in Tampa, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$41k-74k yearly est. Auto-Apply 60d+ ago
IT Technician
Next Perimeter
Remote support specialist job in Tampa, FL
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
$32k-58k yearly est. 41d ago
IT Technician (Computer Repair)
Norbeck Technologies Inc.
Remote support specialist job in Tampa, FL
Job DescriptionBenefits/Perks
Competitive Compensation
Flexible Scheduling
Career Growth Opportunities
We are seeking a knowledgeable IT Technician to join our team. This is part-time work on a as-needed-basis. As the IT Technician, you will be responsible for ensuring our customers computer systems, networks, and equipment are operating at peak performance. This position will require you to provide computer support around the Tampa/Saint Petersburg area. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
Maintain computer hardware in working order
Set up customer workstations (computers, printers, routers, etc)
Install and configure software
Train colleagues in best practices in technology and how to use software and equipment
Assess security risks and ensure the security of networks and computer systems
Maintain optimized local network
Qualifications
A bachelors degree in Computer Science or a related field is preferred
Previous experience as an IT Technician or an IT Certification is preferred
Strong troubleshooting and analytical skills
Ability to work well as part of a team
Strong written and verbal communication skills
Understanding of data privacy and security
$32k-58k yearly est. 5d ago
Technical Support Engineer II
Parallel 4.4
Remote support specialist job in Tampa, FL
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.IN A NUTSHELL…
The Technical Support Engineer will work as a part of the Parallel Team in providing a full range of IT Support to users throughout the Enterprise and specializing in support of O365, device management (Intune), network infrastructure, computer hardware, and software applications. The Technical Support Engineer will respond to end user support tickets, assist in User Acceptance Testing and writing Application Support SOP's. This role is onsite and will be split between two Production facilities. It will also require occasional travel to company-owned Retail stores and Distribution Centers.
Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets: Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about an ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit *********************
WHAT YOU WILL BE DOING
Setup and support hardware including, but not limited to, desktop and laptop computers, printers, tablets, and phones.
Assist with a variety of end-user support requests including password resets, printing challenges, systems access, and application troubleshooting ensuring that the IT department meets agreed upon SLAs while providing world class support.
Configure applications as needed by the business.
Provide end user support via phone, email, and other company remote access platforms.
Triage technical requests submitted via phone, email, or web tickets and escalate as required.
Track support tickets via the company's ticketing system.
Provide after-hours and weekend/holiday support as part of the team on-call rotation.
Escalate Application issues internally and to 3rd party vendors as needed and follow to resolution; providing prompt follow up to the user and 3rd party vendor.
Work closely across all business units to understand all systems.
Provide IT management escalations to outstanding issues and problems as needed to resolve and correct.
Comply with policies and procedures as specified in the Parallel Employee Policy Manual and Quality Management System.
Other functions as directed by management
EXPERIENCE AND SKILLS YOU'LL BRING
Required
Age 21 or over
High School Diploma or equivalent
Valid Government-Issued Photo ID
Minimum 2 years providing technical support
Good knowledge of general IT support tools and processes.
A willingness to travel which may be required from time to time and may be on short notice.
Willingness to work nights and/or weekends as part of the on-call rotation.
Excellent English verbal/written and strong communication skills.
Self-Starter, team player and service excellence mindset.
Preferred
2- or 4- year college or related technical certifications.
Ability to communicate complex technical terms to all levels of users, in a non-technical manner.
Knowledge of O365 Administration and Intune Endpoint Management systems a plus.
Experience with LAN/WAN, firewalls, and common networking technologies
Exposure to retail technical environments and operations is highly desirable, or other related experience in supply chain or e-commerce environments.
Continuously improve upon technical skill sets within assigned areas of expertise.
Continuously improve upon soft skill sets required to deliver outstanding customer service
Ability to diagnose and troubleshoot complex hardware and software issues independently.
Think outside of the box to suggest innovative ideas for process improvements.
Be an independent and fast learner.
Deal with ambiguity and thrive in a fast-paced business environment.
PHYSICAL REQUIREMENTS
Must be able to remain in a stationary position 75% of the time.
The person in this position occasionally needs to move objects up to 75lbs.
Constantly operates a computer and other office productivity machinery
The person in this position frequently communicates with other employees/customers and be able to exchange accurate information in these situations.
YOU WILL BE SUCCESSFUL IF YOU…
Are self-motivated; micro-managing isn't fun for anyone
Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
Can work fast and be flexible; our industry is always changing
Play nice with others; we collaborate with each other a lot
Think creatively; sometimes, the "traditional" solution is not the best one
WHAT YOU GET
Employee discount
Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
Tuition Reimbursement Programs
Pet Insurance
Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, Mission, & Values
Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Disclaimer
Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.
$53k-80k yearly est. 8d ago
Vehicle Product Application Specialist
Integro Professional Services 4.2
Remote support specialist job in Haines City, FL
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $600 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
$600-850 weekly Auto-Apply 60d+ ago
Technical Support Analyst II
Inovalon 4.8
Remote support specialist job in Tampa, FL
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue.
Duties and Responsibilities:
* Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included;
* Contact and interface for customers regarding support, troubleshooting and problem resolution;
* Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution;
* Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process;
* Ability to deescalate customer's and resolve customer technical escalations;
* Create knowledge articles to assist department in resolving known customer issues;
* Document all activities with customers in CRM per defined process and procedures;
* Resolve open cases within specified guidelines;
* Elevate issues following escalation procedure timely and as appropriate;
* Other duties as assigned;
* Maintain compliance with Inovalon's policies, procedures and mission statement;
* Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
* Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.
Job Requirements:
* Minimum of 2 years' experience in customer service;
* Experience with MS Office Products;
* Experience multi-tasking in a fast paced, detail-oriented environment;
* Experience working independently;
* Experience working with cross-functional teams;
* Experience with problem-solving;
* Knowledge working with Problem Management, Records Management ticketing system (Salesforce);
* Minimum 3 years' experience in a call center environment with high volume of transactions is preferred;
* Experience in Healthcare IT industry or medical billing experience is preferred;
* Experience in Software Technical Support is preferred;
* Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred;
* Experience with using and supporting Software as a Service (SaaS) is preferred;
* Experience using multiple Operating Systems such as Linux and Windows a plus; and
* Experience organizing and managing workload efficiently and prioritizing projects is preferred.
Education:
* High School Graduate or General Education Degree (GED) is required;
* Associate degree is preferred.
Physical Demands and Work Environment:
* Sedentary work (i.e. sitting for long periods of time);
* Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
* Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
* Subject to inside environmental conditions; and
* Travel for this position will include less than 5% locally usually for training purposes.
Inovalon Offers a Competitive Salary and Benefits Package
In addition to the base compensation, this position may be eligible for performance-based incentives.
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
Base Compensation Range
$18.80-$25 USD
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
$18.8-25 hourly Auto-Apply 6d ago
National DCA - Patrol Support Technician
DEX Imaging 3.7
Remote support specialist job in Tampa, FL
Description The National DCA / Patrol Support Customer Service Rep is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the service department. This includes identifying potential avenues of increased revenue by working with all teams, managers, customers, etc to provide timely feedback to the customers regarding service failures and to ensure that customer concerns are handled effectively. Primary Duties and Responsibilities:
Assisting with installs and ensuring the completion of tasks
Maintaining accounts post installation
Obtaining Meters from customer devices remotely, via email and phones calls
Data Entry, Creating excel spreadsheets, and Remote Onboarding
Overseeing the many DCA's on many accounts while maintaining device health report.
Organizing and documenting reports and paperwork.
Sending Emails, Labels, Patrol Boxes, and software links to New and or existing customers.
Adding Machines to Contract from your Desk / Remotely.
Ensuring customer's satisfaction while keeping a positive relationship.
Contribute, or otherwise assist
Assisting other divisions within DEX Imaging.
Office position.
Review customer to proactively look at non-reporting printers and or stage devices.
Monday through Friday 8:00 am- 5:00 pm.
Requirements:
High School Diploma; Bachelor's Degree (BSc/BA); or 2+ years of experience in an administrative capacity and/or training; or equivalent combination of education and experience.
Experience in order processing and shipping preferred
Excellent verbal and written skills.
Well organized and detail oriented.
Able to demonstrate the ability to undertake the above responsibilities
Resilient to coping with high demands, multitasking, prioritizing duties, work under pressure.
Able to demonstrate initiative and a proactive approach to daily tasks
Self-motivated and able to take responsibility
Punctual and Reliable
To build positive relationships and all levels both internally and externally.
Able to work independently as well as part of an effective team
Work on tight deadlines
Able to manage sensitive and confidential information
Key Competencies:
Exceptional customer service abilities
Effective verbal and written skills.
Strong initiative, with the ability to stay focused on detail and accuracy
The aptitude to learn and understand the copier services industry
Well-organized and detail oriented.
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
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$33k-42k yearly est. Auto-Apply 60d+ ago
Systems Planning and Engineering Support Specialist
Innovative Reasoning, LLC 3.7
Remote support specialist job in Tampa, FL
The Systems Planning and Engineering SupportSpecialist provides engineering support for MARCENT communications systems, with a focus on planning integration, security, and sustainment. This role plans and designs new communication architectures, conducts analysis of systems requirements, supports integration and testing of communication systems, and provides engineering documentation and recommendations. With 5-7 years of experience, the specialist applies expertise in Frequency Division Multiple Access (FDMA), Time Division Multiple Access (TDMA), UHF, TACSAT, GBS, and other satellite communication networks. By combining technical engineering knowledge with operational requirements, the Systems Planning and Engineering SupportSpecialist ensures MARCENT communication systems are resilient, scalable, and aligned with mission needs. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD*
Responsibilities/Duties:
* Plan and design new communication architectures to support MARCENT requirements.
* Conduct analysis of new communication system requirements and capabilities.
* Support integration and testing of communication systems to validate functionality.
* Provide engineering documentation and technical recommendations for decision-making.
* Apply expertise in FDMA, TDMA, UHF, TACSAT, GBS, and other satellite communication networks to planning and design efforts.
* Ensure engineering solutions align with DoD cybersecurity and communications standards.
Supplemental Duties:
* Assist in developing SOPs for systems engineering and planning activities.
* Support lifecycle management of communication systems from design to sustainment.
* Contribute to after-action reviews and lessons learned for systems integration projects.
Administrative Duties:
* Maintain compliance with MARCENT administrative procedures and reporting requirements.
* Ensure systems engineering documentation is archived according to records management standards.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
* Associate or Bachelor's Degree in Computer Engineering, Systems Engineering, or related discipline required.
* 5-7 years of experience in engineering and support of DoD communication systems.
* Expertise in FDMA, TDMA, UHF, TACSAT, GBS, and other satellite communication networks.
* TS/SCI clearance required.
Additional Skills:
* Strong technical knowledge of satellite and radio communication networks.
* Analytical ability to assess new system requirements and propose solutions.
* Proficiency in preparing engineering documentation and recommendations.
* Ability to integrate engineering solutions with operational communication requirements.
* Excellent communication and coordination skills for working with MARCENT staff and DoD partners.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. Includes direct coordination with MARCENT communications and engineering personnel.
Physical Demands:
Primarily sedentary office work with extensive computer use. May involve travel to support integration, testing, and planning activities.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
May require flexibility during system integration or testing activities.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card (CAC).
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
TS/SCI clearance required.
Travel:
May include CONUS and OCONUS travel to support systems planning, testing, and sustainment activities.
$62k-88k yearly est. 52d ago
Vehicle Product Application Specialist
Integro Professional Services, LLC 4.2
Remote support specialist job in Haines City, FL
Job Description
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $600 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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$600-850 weekly 1d ago
Project Engineering Support Specialist
Innovative Reasoning, LLC 3.7
Remote support specialist job in Tampa, FL
The Project Engineering SupportSpecialist provides technical expertise in engineering solutions for intelligence support systems across MARCENT. This role supports the design, testing, and deployment of intelligence system capabilities, conducts feasibility analyses for new technologies, and recommends solutions to improve system integration and sustainment. The specialist assists in preparing technical documentation, specifications, and engineering support records to ensure systems are properly maintained and aligned with mission requirements. Leveraging 7-10 years of engineering experience, the specialist analyzes, documents, and presents Command, Control, Communications, Computers, Surveillance, and Reconnaissance solutions to senior decision makers, ensuring that MARCENT capabilities meet both national and theater-level requirements. By combining technical engineering expertise with a deep understanding of C4ISR challenges, the Project Engineering SupportSpecialist strengthens MARCENT's ability to operate advanced intelligence systems and sustain mission readiness. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD*
Responsibilities/Duties:
* Support design, testing, and deployment of intelligence system capabilities.
* Conduct feasibility analyses for new technologies.
* Recommend solutions to improve system integration and sustainment.
* Assist with technical documentation for engineering support.
Supplemental Duties:
* Provide engineering recommendations for enhancing MARCENT intelligence support systems.
* Assist leadership in evaluating emerging C4ISR technologies for integration.
* Contribute to technical briefings and system demonstrations for decision makers.
Administrative Duties:
* Maintain compliance with MARCENT administrative procedures and reporting requirements.
* Ensure technical documentation is archived according to engineering and records management standards.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
* Bachelor's Degree in Engineering or related field required.
* 7-10 years of project engineering or systems engineering support experience in defense projects.
* Experience in analyzing, documenting, and presenting C4ISR capabilities to higher-level decision makers for action.
* Keen understanding of C4ISR challenges and issues in the context of national and theater requirements.
* Technical knowledge of intelligence systems engineering.
* Ability to prepare technical specifications and documentation.
* TS/SCI clearance required.
Additional Skills:
* Proficiency in engineering tools and methodologies for intelligence systems.
* Strong communication and presentation skills for delivering technical information to senior leadership.
* Analytical skills to evaluate feasibility of emerging technologies.
* Collaboration skills to work with joint and interagency technical teams.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. Involves coordination with technical and engineering teams.
Physical Demands:
Primarily sedentary work with extensive computer use and technical document handling. May require system testing activities.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
May require flexibility for operational requirements.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card .
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
TS/SCI clearance required.
Travel:
May include OCONUS travel to support technical evaluations or integration of C4ISR systems.
How much does a remote support specialist earn in Brandon, FL?
The average remote support specialist in Brandon, FL earns between $29,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Brandon, FL
$46,000
What are the biggest employers of Remote Support Specialists in Brandon, FL?
The biggest employers of Remote Support Specialists in Brandon, FL are: