Remote support specialist jobs in Decatur, AL - 99 jobs

Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Ignite is currently seeking a driven, detail-oriented Tier 2 Help Desk Technician to join our team supporting The US Army at Redstone Arsenal, AL. This position is onsite. This position is required one to perform all Tier I duties. In addition, provides touch labor for troubleshooting incidents, and problems manage all duties required to distribute hardware to new users, installs software, assists asset management and property book requirements, performs warranty recovery of assets if needed, and responds to and resolve Incidents and Problems, maintains inventory stock rooms and asset tracking. Escalates tickets to tier III or interfaces with third-party providers to resolve technical incidents. Execute life cycle replacement activities for end users' devices. Provides touch labor for VIP requests, and prioritizes tickets. Job Requirements Responsibilities include: * Knowledge of customer support concepts and methods, installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems. * Working knowledge of and experience working with Microsoft Intune system. * Working knowledge of and experience working with Microsoft Power Automate. * Perform touch labor to address fixes, configuration, and troubleshoot issues and problems. * Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems. * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals. * Serve as the primary POC for incident and problem resolution and escalation. * Ensure Information Assurance (IA) requirements are met for all devices. * Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise new and emerging technologies. * Able to use qualitative and quantitative techniques to evaluate help desk program effectiveness. * Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems. * Working knowledge of and experience working with local and secure networks. * Working knowledge of and experience working with Active Directory. * Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware. * Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services. * Working knowledge of and experience working in and around the Army environments and familiarity with Classified IT support. * Familiar with decommissioning of Army assets and Lifecycle Management SOPs. * Perform other duties as assigned. Job Requirements Job Requirements and Qualifications: * A minimum of 5 years of work experience in Tier 2 Help Desk Technician or related fields * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Must have an active Comp TIA Security + certification Security Clearance Requirements: Must have an active Secret Clearance or the ability to obtain one. Education Requirements: * Associate's Degree or Bachelor's Degree with 5 years of related experience in IT field, or equivalent level of hands-on experience. Other Requirements: Must be a US citizen and be able to obtain and hold an active Security Clearance, and an active Comp TIA Security + certification We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************

Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Sr. Technical Support Specialist Description of specific duties in a typical workday for this position: * The Sr. Technical Support Specialist provides hands-on technical and operational support of threat systems, threat emulation devices, and OPFOR representations used across Army training and testing environments. The individual supports the installation, configuration, operation, troubleshooting, and sustainment of threat system hardware and software to ensure system availability, reliability, and realism. * Responsibilities include providing technical assistance during system setup, integration, upgrades, and maintenance activities; supporting troubleshooting and resolution of technical issues; and assisting with system configuration and functionality checks. The Sr. Technical Support Specialist supports preparation and maintenance of technical documentation, user guides, and operating procedures and assists with tracking system status and technical issues. * Additional duties include supporting technical demonstrations, evaluations, and field events; assisting engineers and Military Technical Evaluator SMEs during testing, Government Acceptance Testing (GAT), and operational assessments; and collecting and reporting technical data related to system performance and reliability. The role supports coordination with logistics, engineering, and evaluation personnel to ensure technical issues are addressed efficiently and systems remain mission-ready. * The Technical Support Specialist collaborates closely with engineers, evaluators, and Government stakeholders to ensure threat systems are operational, supportable, and aligned with Customer objectives. Requirements (Years of experience, Education, Certifications): * Bachelor's degree in Engineering Technology, Information Technology, Electronics, or a related technical field * Minimum of 10 years of experience providing technical support for hardware, software, or integrated systems within a DoD or Army environment * Demonstrated experience with: * Technical troubleshooting and system support * Installation and configuration of equipment or systems * Technical documentation and reporting * Supporting field activities or operational environments * Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): * Experience supporting threat systems, OPFOR equipment, or training support systems * Familiarity with: * Electronics, communications, or simulation systems * Fielded Army systems and operational environments * Basic configuration management or issue tracking processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location : Decatur, AL Duration: 12 months with possible extension Job Description: · Level 2 Deskside Tech- with strong PC skills. · Troubleshoot hardware and software,PC. · OS troubleshooting, Office 365, Outlook, basic networking and printing. · Strong communication skills. · Looking for a experienced client facing deskside support resource that perform refresh incident. Qualifications share your resume asap Additional Information For more information, Please contact shubham ************

Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

GeoControl Systems, Inc.as a HUBZone company, is required to maintain a Federally mandated level of employees that reside (home residence) in a qualified HUBZone. ONLY applicants whose home address lies in a qualified HUBZone or be wiling to relocate to one will be considered for this position. You can verify whether you reside in a HUBZone by using the following website: https:\/\/maps.certify.sba.gov\/hubzone\/map Description of Duties: The Help Desk Support Specialist supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: • Collect and analyze data to provide technical resolutions • Provide remote troubleshooting support for break fix issues • Provide escalation and status updates to MDA customers • Provide technical support for enterprise projects that affect Service Desk workflows • Resolve daily battle rhythm tasks • Track all work using the Remedy ticketing system • Utilize the mature knowledge database to assist customers Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies. Requirements Basic Requirements: • Must have 6, or more, months of directly related experience • Must have experience working in a customer\-facing role. • Must have Microsoft Office and Access Database experience • Must have experience at working independently and in a team\-oriented, collaborative environment • Must have experience working with geographically dispersed teams • Must have DoD 8570 IAT Level II Certification or higher by employment start date (example: CompTIA Security+ CE) • Must have an active DoD Secret Security Clearance Must Reside in a HUBZone or willing to relocate to a HUBZone https:\/\/maps.certify.sba.gov\/hubzone\/map#center=44.722800,\-103.249700&zoom= Desired Requirements: • Have an ITILv3 Foundations certification • Have Remedy experience • Have desktop support, service desk\/help desk or call center experience This position is expected to pay $36.05\/hr - $39.42\/hr; depending on experience, education, and any certifications that are directly related to the position Benefits GCS health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well\-being. Your security. Your future. Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits (401K, Roth), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental and pregnancy leave. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"666839353","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Department Name","uitype":4,"value":"IRES GCS"},{"field Label":"Job Status","uitype":2,"value":"Exempt"},{"field Label":"Work Experience","uitype":2,"value":"Fresher"},{"field Label":"Industry","uitype":2,"value":"Government\/Military"},{"field Label":"City","uitype":1,"value":"Huntsville"},{"field Label":"State\/Province","uitype":1,"value":"Alabama"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"35801"}],"header Name":"Help Desk Support Specialist \- IRES000010","widget Id":"460115000000072311","is JobBoard":"false","user Id":"460115000013711068","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"460115000020865177","FontSize":"12","location":"Huntsville","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"060kz6bc4c8b7e0b944c38c3fa8f38057bc2a"}

Job Description Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Sr. Technical Support Specialist Description of specific duties in a typical workday for this position: The Sr. Technical Support Specialist provides hands-on technical and operational support of threat systems, threat emulation devices, and OPFOR representations used across Army training and testing environments. The individual supports the installation, configuration, operation, troubleshooting, and sustainment of threat system hardware and software to ensure system availability, reliability, and realism. Responsibilities include providing technical assistance during system setup, integration, upgrades, and maintenance activities; supporting troubleshooting and resolution of technical issues; and assisting with system configuration and functionality checks. The Sr. Technical Support Specialist supports preparation and maintenance of technical documentation, user guides, and operating procedures and assists with tracking system status and technical issues. Additional duties include supporting technical demonstrations, evaluations, and field events; assisting engineers and Military Technical Evaluator SMEs during testing, Government Acceptance Testing (GAT), and operational assessments; and collecting and reporting technical data related to system performance and reliability. The role supports coordination with logistics, engineering, and evaluation personnel to ensure technical issues are addressed efficiently and systems remain mission-ready. The Technical Support Specialist collaborates closely with engineers, evaluators, and Government stakeholders to ensure threat systems are operational, supportable, and aligned with Customer objectives. Requirements (Years of experience, Education, Certifications): Bachelor's degree in Engineering Technology, Information Technology, Electronics, or a related technical field Minimum of 10 years of experience providing technical support for hardware, software, or integrated systems within a DoD or Army environment Demonstrated experience with: Technical troubleshooting and system support Installation and configuration of equipment or systems Technical documentation and reporting Supporting field activities or operational environments Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): Experience supporting threat systems, OPFOR equipment, or training support systems Familiarity with: Electronics, communications, or simulation systems Fielded Army systems and operational environments Basic configuration management or issue tracking processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Clearance Required: Active DoD Secret Security Clearance Travel Required: Up to 10% LaunchTech is seeking a Help Desk Support Specialist to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This role provides frontline service desk support in a mission-critical DoD environment, ensuring timely issue resolution, accurate tracking, and effective customer communication. What You'll Be Doing Collect and analyze data to provide technical resolutions Provide remote troubleshooting support for break/fix issues Provide escalation and status updates to MDA customers Provide technical support for enterprise projects that impact Service Desk workflows Resolve daily battle rhythm tasks Track all work using the Remedy ticketing system Utilize the established knowledge database to assist customers What You Bring Basic Requirements: Must have 6 months of directly related experience Must have experience working in a customer-facing role Must have experience with Microsoft Office and Access databases Must have experience working independently and in a team-oriented, collaborative environment Must have experience working with geographically dispersed teams Must have a DoD 8570 IAT Level II certification or higher by employment start date (e.g., CompTIA Security+ CE) Must have an active DoD Secret Security Clearance Desired Requirements: ITIL v3 Foundations certification Remedy ticketing system experience Desktop support, service desk/help desk, or call center experience Why LaunchTech? LaunchTech is built on a single standard: Excellence, Period. You'll be part of a mission-focused team supporting enterprise IT operations critical to national defense. We offer: Medical, Dental, and Vision coverage 401(k) with company match Paid Time Off (PTO) Mission-driven work with growth opportunities And more Ready to Join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law. Visit ******************** to learn more about how we deliver Excellence, Period.

Job Description The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through tickets and phone.

The Information Technology (IT) Technician IV provides an advanced level of support to users and IT Technicians of SES IT equipment located onsite and offsite. Responsibilities Good customer service skills Clear and concise communication skills Possesses knowledge of TCP/IP, including LAN/WAN routing and best practice Providing supervision, assists with solving routine and advanced user problems identified to the Help Desk Conducts installation and maintenance of systems/equipment, and provides associated training to customer personnel or technician Diagnose, isolate, and correct problems to component level to restore system's functions Communicates with users and other technicians to ensure problems are resolved in a timely manner Develops, Review and Updates required documentation in according to SES practice or procedure Possesses knowledge and specializes in the maintenance and sustainment of an Enterprise component (e.g. Network Infrastructure, Exchange, Active Directory, VMware) Other duties as assigned Qualifications Education: Bachelor's Degree in computer related field Experience: 12-15 years IT support experience Any combination of education/experience may be substituted for job requirements at the recommendation of the hiring manager and approval of the COO and CEO.

Job Title: Network Administrator About the Company: A Korean IT services and consulting company specializing in providing digital transformation (DX) services operating in the US market to enhance business efficiency and innovation. This firm leverages advanced technologies, including artificial intelligence and cloud computing, to deliver tailored solutions that meet the evolving needs of various industries. With a focus on sustainability and smart technology, the company aims to empower organizations in their digital journeys, fostering growth and competitiveness in an increasingly digital landscape. Job Description: We are seeking a skilled Network Administrator to oversee the planning, design, implementation, and maintenance of network and telephony infrastructure. This role requires both technical expertise and leadership to manage a team of network engineers and administrators. Responsibilities: Provide technical leadership and support to the network team Collaborate with engineering experts to design cabling environments for wired and wireless networks Optimize and troubleshoot complex network configurations for maximum performance Qualifications: Languages: Bilingual in Korean and English Experience: 4-8 years in a relevant field Education: Bachelors degree in an IT-related discipline Certifications: Cisco certifications (CCNA, CCNP, CCSP) required Proficient in structured copper and fiber cabling standards Expertise in routing, load balancing, and both static and dynamic routing protocols Strong knowledge of VPNs, MPLS, Cisco IOS, and network design/implementation Hands-on experience with Cisco routers, switches, firewalls, and wireless solutions Familiarity with QoS technologies and Cisco VoIP/Unified Communications products Understanding of network security technologies (IPSEC, SSL/VPN, firewalls) Basic experience with network analysis tools (Sniffer, etc.) Proficiency in Microsoft Office, especially Excel and PowerPoint Apply now to lead network initiatives and ensure a robust and secure telecommunication environment!

SummaryThe Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives.Job Description Key Responsibilities Advanced Technical Support & Incident Management Provide remote advanced technical support for GEHC Software and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft). Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes. Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair). Escalations, Quality & Productivity Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership. Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support. Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth. Knowledge Management & Tools Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs. Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness. Maintain up-to-date knowledge of GEHC Software products, service expertise, and diagnostic tools to sustain “expert” advisory status. Cross-Functional Collaboration & New Product Support Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution. Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality. Training & Mentorship Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for GEHC Software training. Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support. Documentation & Workflow Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records). Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times. Customer-Centric Support Provide 24x7x365 support in a fast-paced environment to ensure customer satisfaction and timely resolution of issues. Willingness to: Submit to a background investigation, including verification of past employment, criminal history, and educational background. Take a drug test. Be legally authorized to work in the United States without restriction. Work overtime, on-call, weekends, and holidays as required. Complete vendor credentialing as required. Qualifications Minimum: 5 year as TSE I or TSE I requires a minimum of 5 years engineering experience as FE II and/or FE III, or equivalent external experience. Proven expertise in repair and maintenance of GEHC Software and customer hardware. Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning. Technical Skills Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms). Strong working knowledge of: Networking concepts and protocols AWS Citrix, Microsoft ecosystems Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring HL7 and legacy product integrations (as applicable) Core Competencies Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues. Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams. Leadership in change management, quality improvement, and productivity initiatives. Customer-obsessed mindset with a track record of reducing cycle times and improving TTR. Strong ability to manage both scheduled and ad-hoc competing priorities Strong ability to pivot and manage multiple concurrent situations Proven ability to self-direct and maintain high productivity while adhering to group standards Work Conditions Remote support position from employee's home office with an adequate work environment for professional customer interactions. Participation in on-call rotations to facilitate 24x7x365 customer support. Fast paced professional environment as part of customer focused critical care support center. Optional Education: Bachelor's degree in IT engineering or related field preferred. Certifications: Networking, cloud, or vendor-specific certifications. #LI-PA1 #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options: * Contract * Contract to Direct * Direct Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.

Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent upon contract award. Job Requirements Key Responsibilities: * Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email * Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues * Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R * Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests * Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout * Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows * Assist with content management and business process analysis supporting audit readiness activities * Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations Qualifications: * Secret clearance (required) * 4 to 7 years of experience providing DTS or DoD travel support * Demonstrated knowledge of DTS modules, workflows, and travel policy * Experience auditing DTS transactions for JTR and DoD FMR compliance * Experience supporting remote service desk operations * Familiarity with SharePoint and web-based knowledge management tools We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************

Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Technical Support Specialist JNY Description of specific duties in a typical workday for this position: * The Technical Support Specialist JNY provides hands-on technical and operational support of threat systems, threat emulation devices, and OPFOR representations used across Army training and testing environments. The individual supports the installation, configuration, operation, troubleshooting, and sustainment of threat system hardware and software to ensure system availability, reliability, and realism. * Responsibilities include providing technical assistance during system setup, integration, upgrades, and maintenance activities; supporting troubleshooting and resolution of technical issues; and assisting with system configuration and functionality checks. The Sr. Technical Support Specialist supports preparation and maintenance of technical documentation, user guides, and operating procedures and assists with tracking system status and technical issues. * Additional duties include supporting technical demonstrations, evaluations, and field events; assisting engineers and Military Technical Evaluator SMEs during testing, Government Acceptance Testing (GAT), and operational assessments; and collecting and reporting technical data related to system performance and reliability. The role supports coordination with logistics, engineering, and evaluation personnel to ensure technical issues are addressed efficiently and systems remain mission ready. * The Technical Support Specialist JNY collaborates closely with engineers, evaluators, and Government stakeholders to ensure threat systems are operational, supportable, and aligned with Customer objectives. Requirements (Years of experience, Education, Certifications): * Bachelor's degree in engineering technology, Information Technology, Electronics, or a related technical field * Minimum of 3 years of experience providing technical support for hardware, software, or integrated systems within a DoD or Army environment * Demonstrated experience with: * Technical troubleshooting and system support * Installation and configuration of equipment or systems * Technical documentation and reporting * Supporting field activities or operational environments * Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): * Experience supporting threat systems, OPFOR equipment, or training support systems * Familiarity with: * Electronics, communications, or simulation systems * Fielded Army systems and operational environments * Basic configuration management or issue tracking processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

This position is for a local contract Surgical Technician based in Florence, Alabama, offering 40 hours per week over a 13-week assignment. The role involves supporting surgical procedures as an allied health professional, with a competitive pay rate and various employee benefits such as medical coverage, housing support, and education reimbursement. The job is facilitated by Host Healthcare, which specializes in travel nursing and allied health assignments across the United States. Host Healthcare is seeking a local contract Surgical Technician for a local contract job in Florence, Alabama. Job Description & Requirements • Specialty: Surgical Technician • Discipline: Allied Health Professional • Start Date: • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Local Contract Host Healthcare Job ID #La1fVJ000007dpg9YAA. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Surgical Technician About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits • Referral bonus • School loan reimbursement • Vision benefits • Wellness and fitness programs • Company provided housing options • License and certification reimbursement • Life insurance • Medical benefits • Mileage reimbursement • Pet insurance • Discount program • Employee assistance programs • Guaranteed Hours • Health savings account • Holiday Pay • 401k retirement plan • Continuing Education • Dental benefits Keywords: Surgical Technician, Allied Health Professional, Local Contract, Healthcare Jobs, Surgical Support, Travel Healthcare, Medical Benefits, Florence Alabama, Healthcare Staffing, Medical Technician