IT Support Specialist
Remote support specialist job in Maple Grove, MN
*IT Support Specialist* The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Midwest Hardwood Company LLC is one of North America's largest manufacturers of hardwood lumber. We produce and trade high-grade hardwood lumber, logs and value-added wood products for clients worldwide. We are committed to utilizing the latest proven technologies in equipment and procedures, ensuring consistently high quality for our customers. We operate our own sawmills, dry kilns and distribution centers, providing the finest hardwood products and excellent service.
We are looking for a motivated and customer-focused IT Support Specialist to join our IT team. This role provides both onsite and remote technical support to employees at our headquarters in Maple Grove, MN, as well as to our sawmills and distribution centers throughout the Midwest.
*Essential duties include, but are not limited to, the following:*
* Provide Level 1 and Level 2 technical support for end users.
* Diagnose, troubleshoot, and resolve issues with hardware, software, and networking.
* Deliver remote support via phone, email, and remote-access tools.
* Perform onsite support including travel to regional facilities.
* Assist in setup, configuration, and deployment of technology assets.
* Track and document support tickets.
* Maintain IT inventory and asset management.
* Support onboarding activities.
* Escalate complex issues when necessary.
* Participate in IT projects including upgrades and rollouts.
*Qualifications:*
* 1-3 years of IT support experience.
* Strong knowledge of Windows, Microsoft 365, and common business applications.
* Familiarity with networking concepts (TCP/IP, DHCP, DNS, VPN).
* Hardware troubleshooting and imaging experience.
* Excellent communication and problem-solving skills.
* Ability to work independently.
* Valid driver's license and ability to travel 10-15%.
*Preferred Qualifications:*
* Experience in industrial/manufacturing environments.
* Exposure to Active Directory and group policy.
* Knowledge of ERP systems.
* Experience with Jira is preferred.
This position is on-site in Maple Grove, MN with travel to regional sites as needed and will involve a mix of desk-based work, hands-on tasks, and remote support.
To perform successfully in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
We hire people with a proven track record of work experience and the right attitude and work ethic. xevrcyc Qualified candidates should send resume, references and salary requirements to apply. EOE
Job Type: Full-time
Pay: $24.00 - $29.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Health insurance
* Life insurance
* Paid time off
Work Location: In person
Helpdesk Specialist
Remote support specialist job in Minneapolis, MN
Our client is seeking a Helpdesk Specialist to join their team! This position is located in Minneapolis, Minnesota.
Serve as a key resource for onboarding new hires, ensuring seamless setup and system access
Provide Level 2 support for installation, configuration, and operation of hardware and software products
Troubleshoot laptops, desktops, and associated software; escalate unresolved issues to higher-level support
Image machines, load software, and set up email and Office 365 accounts
Respond to hardware/software requests and incident tickets using IT service management tools (e.g., ServiceNow)
Travel occasionally between offices (~6 miles apart) to provide onsite support
Collaborate with team members to maintain a supportive and efficient IT environment
Desired Skills/Experience:
5+ years of hands-on experience supporting desktops and laptops in corporate office environments
Experience with Windows 11 and Office 365; familiarity with MacBooks is a plus
Knowledge of IT ticketing systems (ServiceNow preferred)
Valid driver's license and reliable transportation
Strong problem-solving, communication, and teamwork skills
Ability to work independently and collaboratively in a dynamic environment
Basic Windows certifications (e.g., Microsoft certifications)
Exposure to both Windows and Mac environments
Experience in in-person support roles rather than call center-only roles
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $16.80 and $24.00 Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Positive Support Analyst
Remote support specialist job in Saint Paul, MN
REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to livewell, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Clinical Specialist
$57,500 annually
Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve.
Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements.
Complete structured assessment interviews with parents/care providers.
Conduct observation of the individual in appropriate settings such as home, school, or community.
Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual.
Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable.
Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees.
Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner.
Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards.
Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements.
Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights.
Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed.
Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed.
May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required.
If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies.
If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives.
May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately.
Check water temperature as required when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency.
Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities.
Qualifications:
Bachelor's Degree in a human services field.
Two years of related experience.
Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder.
Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention.
Reliable, responsible, and caring nature with ability to work well with others.
Commitment to the company's mission and values.
Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services.
All state-required training and certification completed in mandated timeframes.
Why Join Us?
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Rewarding, hands-on work with plenty of variety - no two days are ever the same!
Make a lasting impact in the lives of individuals!
Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Service Support Specialist
Remote support specialist job in Saint Paul, MN
Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day.
As a Service Support Specialist/ Repair Coordinator, you will:
Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text.
Coordinate service for our customers with our in-home repair technicians or appropriate external service providers.
Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products
Document every customer interaction, including service requests, troubleshooting steps, and customer communications.
Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems.
To succeed as a Repair Coordinator, you'll:
Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills
Be a part of a team that is committed to meeting and exceeding customers' expectations.
Be punctual and committed to excellent attendance
Requirements:
High school diploma or GED
Previous call center or customer service-related experience is preferred
Ability to work as a member of a cross-functional team
Proficiency with technology, including Microsoft Office
Strong typing skills, a minimum of 40 WPM
Successful completion of pre-employment criminal background check and drug screening
Hours and Location:
Full-time, 8:30 am-5:00 pm, Monday through Friday
Training hours are 7:30 am - 4:00 pm for the first two weeks
On-site at our St Paul Corporate Office, near Dale Street and I-94 East
Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus!
What's in it for you:
Monthly training sessions on appliances and processes
Career growth and employee personal/professional development
Medical, Dental, and Vision Insurance
Company-paid Short-term Disability
401k and Profit Sharing
PTO and Paid Holidays
Appliance discounts
Company Overview:
Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations.
Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.
Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
Information Technology Support Engineer
Remote support specialist job in Eden Prairie, MN
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Walser Automotive Group IT Technician
Remote support specialist job in Minneapolis, MN
Walser Automotive Group is driven by our passion for cars and people. For over 60 years, we've led automotive retailing with a transparent buying approach. Family-owned and family-run, we thrive on an inclusive, dynamic culture that values innovation, collaboration, and growth. That's the Walser Way.
Compensation
Up to $28.00/hr,depending on qualifications
What You'll Do
Provide Tier I technical support, assisting with troubleshooting hardware and software issues for internal users
Support installation and configuration of applications and systems, both in-office and at field locations
Deliver friendly, professional helpdesk assistance while learning to take on basic Tier II troubleshooting tasks (network configuration, workstation diagnostics, application performance)
Conduct lifecycle management of hardware and software, ensuring accurate asset records are maintained
Participate in IT projects, helping design milestones, execute tasks, and drive results
Collaborate closely with Support, Infrastructure, and Information Security teams to support organizational initiatives
Participate in on-call rotation and maintain clear, thorough IT documentation
Demonstrate Walser's Core Values every day:
Do The Right Thing - Nothing is worth compromising a relationship
Lead By Example - Be willing to help, no matter how difficult the challenge
Display Positive Energy - A good attitude is highly contagious
Be Open Minded - The only thing that is constant is change
What You'll Bring
2-year degree in a computer-related discipline, relevant certifications, or equivalent experience
Current experience with Windows workstations and Microsoft Entra Admin Center
Strong organizational, technical, written, and verbal communication skills
Ability to manage changing priorities, multitask, and collaborate across departments
Must be at least 18 years old with a valid driver's license and acceptable driving record
Ability to occasionally travel to out-of-state locations
Physical Demands
Frequent movement throughout Corporate Office and other Walser locations
Sitting, standing, reaching, and bending within an office environment
Regular computer use for IT and OEM-required tasks
Safety eyewear and hard-toed, slip-resistant footwear required in dealership service departments
What's in it for you?
Career Growth
Skill Development
Collaborative Team Environment
Project-Based Experience
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
IT Support Analyst
Remote support specialist job in Bloomington, MN
This position is an active supporter of FirstService Residential philosophies and culture to staff, clients, and community that advances the FirstService Residential brand in terms of image, reputation, differentiation, and professionalism. As an IT Analyst, primary functions include supporting end user technology and maintain 100% availability of all IT related systems and software to give Regional Offices and On-Site Locations competitive advantage, improved profitability and provide exceptional customer service.
This position will support our Bloomington and Minneapolis corporate offices.
Your Responsibilities:
* Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues.
* Manage the maintenance and lifecycle of IT hardware (desktops, laptops, printers, peripherals) and software, including asset tracking and device refresh initiatives.
* Deploy, configure, and maintain IT systems, including workstations, network equipment, and mobile devices.
* Support and administer cloud-based platforms and applications such as SharePoint, OneDrive, Teams Phone/Room Conferencing, and the company intranet.
* Manage user accounts, permissions, and access control across various IT systems, with proficiency in Active Directory, Microsoft Entra ID
* Administer and support Microsoft Intune for mobile device management (MDM) and endpoint configuration.
* Maintain and troubleshoot SharePoint Online sites, permissions, and document libraries.
* Utilize remote support tools (e.g., GoToResolve, Manage Engine) to resolve technical issues.
* Support Citrix environments including desktops, applications, and VPN access.
* Apply basic knowledge of Cisco Meraki, firewalls, and other network appliances to assist with network support.
* Perform system administration tasks, including managing servers that support market operations such as print servers, file servers, and application servers.
* Create, maintain, and update IT documentation, including SOPs, asset inventories, network diagrams, and user guides.
* Conduct user training sessions and provide guidance on IT tools and cybersecurity awareness.
* Assist with new hire onboarding and IT orientation, ensuring timely setup of IT resources and accounts.
* Participate in regional and national IT initiatives and projects, collaborating with internal teams and external vendors.
* Manage small to medium-sized IT projects, including planning, execution, and delivery, ensuring alignment with organizational goals and timelines.
* Support IT compliance efforts, including audits, risk assessments, and policy enforcement.
* Monitor and respond Network and Security Alerts
* Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives.
* Effectively communicate with team members, associates, and leadership regarding task-relevant information
* Document all work in the ServiceDesk system promptly, accurately, and with sufficient detail, ensuring follow-up until resolution, and complete all tickets assigned.
* Active Directory/Microsoft Entra: Manage user accounts, assign and remove permissions, reset passwords, create and disable accounts, and manage MFA.
* Collaborate closely with regional and national IT teams to align technology initiatives, ensure consistent standards, and support enterprise wide infrastructure and systems integration
Skills & Qualifications:
* Minimum of 2-4 years of experience in IT support, systems administration, or a similar role.
* Combination of Associates Degree and or IT related certifications (Microsoft, CompTia, Cisco) in related field desirable
* Active CompTia A+.Network+ or Secuiry+
* Valid State Driver's License
* Proficient in English
* Strong knowledge of Windows operating systems, Active Directory, and Office 365.
* Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection
* Technical skills and experience in Local and Wide Area Networks
* Highly motivated with the ability to work independently.
* Strong troubleshooting skills
* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical
* users.
* Excellent customer service skills and a user-focused approach to IT support.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match.
Compensation: $70,000 - $75,000 annually
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Health Technologies Support & Training Specialist (Entry-Level)
Remote support specialist job in Saint Paul, MN
About the Role:
Are you passionate about using technology and training to make a meaningful impact in your community?
Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health. We're seeking a Health Technologies Support & Training Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff.
As a Health Technologies Support & Training Specialist, you'll design, develop, and deliver engaging technical training to ensure staff comprehension and retention. Provide training in classroom settings, one-on-one sessions, and through Wilder's Learning Management System (LMS). Work closely with the Medical Records department to provide data support and assist with daily operations, ensuring compliance with HIPAA regulations. Contribute to improvement initiatives by assisting in, participating in, or leading process improvement projects.
Qualifications:
A related Associate's Degree is required, but we will also consider candidates with equivalent work experience or proven skills. You should have at least two years of experience teaching technical content to adult learners. Familiarity with electronic health records systems and HIPAA guidelines is also required. It is preferred that you have two years of experience in instructional design and technical writing. Experience providing administrative support in a healthcare setting for at least two years is also preferred.
About Company:
At Wilder, we know that supporting whole families starts with supporting the whole person - including our employees. When you work here, you're not just part of a workplace; you're part of a community committed to growth, belonging and well-being. We believe that when our staff thrive, the families and communities we serve thrive too.
We offer a whole family centered Total Rewards package, with competitive pay and benefits - including health, dental, basic life, disability, paid leave, 401k with employer match, employee wellness programs, professional development opportunities, employee resource groups, tuition discounts and development funding. There is no waiting period for employees who are eligible for our medical and dental plans, benefits begin on first day of hire. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).
The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at ***********************
Online Application Information
Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.
There are four sections to the application process, please follow these instructions carefully:
Contact information. Be sure to fill out all of the required fields (marked with a red *).
Verification of email address. Enter the code sent to your email address.
Enter Address
Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.
Questions. Answer “How did you hear about this job/posting?” question and other required questions if applicable.
Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions to meet state and federal compliance requirements. Your response is voluntary. If you prefer not to answer these questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability”
Review and Edit. Here you can review and edit sections as necessary.
Job offers will be contingent on the applicant‘s proof of authorization to work in the United States and successful completion of a background check and/or other required screenings.
Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.
Auto-ApplyHelp Desk Technician I
Remote support specialist job in Shakopee, MN
At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.
Position Overview
The Help Desk Technician I will act as the primary support representative in logging and responding to customer and internal user service requests. This person has the ability to solve more difficult technical issues. Position requires hands-on and remote experience supporting MS Office, Exchange, and Outlook, as well as custom software and other technologies.
Responsibilities
• Respond and use diagnostic tools/techniques to identify and resolve technical problems submitted via helpdesk tickets, phone calls, and emails from end-users. Escalate complex tickets to next level support.
• Document and maintain computer inventory
• Provide customer service and support to employees with software and hardware issues for both Windows and Apple systems.
• Active Directory - Create accounts, alter permissions.
• Manage Office 365 Email Accounts and Distribution Groups
• Troubleshoot LAN and WAN and VPN connections
• Follow Standard Operating Procedures as assigned.
• Assist with setup, configuration, and maintenance of computer systems, software and peripherals on both Windows and Apple systems.
• Assist in the deployment of new hardware and software and ensure all IT equipment is functioning properly and is up to date.
• Assist with all company meetings using AV equipment - microphones, speakers, video camera, sound board.
• Assist with printers.
• Assist with telephone system.
• Familiarity with Microsoft Outlook, Teams, Word, Excel and PowerPoint.
• Ability to participate in an on-call schedule.
Qualifications
MINIMUM QUALIFICATIONS OF POSITION
• Two-year AAS or equivalent IT related education or equivalent work experience.
• Understanding and experience with Active Directory.
• Working knowledge of IT Service Management and Information Technology Infrastructure Library.
• Knowledge and experience with both Macintosh and Windows systems.
• Ability to relate well in a customer service role with end users.
PREFERRED QUALIFICATIONS OF POSITION
• Experience supporting a manufacturing environment a plus
KNOWLEDGE AND SKILLS
• Ability to balance multiple issues in a fast-paced environment.
• Ability to prioritize.
• Good time management skills.
• Familiarity with incident or call tracking response systems.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to work well within a team.
• Ability to think critically.
• Excellent problem-solving skills.
Pay Range USD $23.00 - USD $25.00 /Hr. Pay Statement
The national pay range for this role is listed above. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.
EEO Statement
The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyApplication Support Specialist
Remote support specialist job in Elk River, MN
Job DescriptionDescription:
Sportech is a rapidly growing company in Elk River, MN. We are looking for talented people who wish to join a values-based company that desires to help our people and customers win. We design, manufacture, and assemble cab components and systems for the powersports, golf and turf, industrial and agricultural end markets. Our design and engineering capabilities allow us to provide complex components and assemblies to our original equipment manufacturer customers. We are always
on the gas
and seeking dynamic, enthusiastic, and motivated individuals to join our extraordinary team.
Sportech offers eligible full-time employees a robust and competitive benefits package, which includes:
Medical, dental, and vision plan options, including flexible spending accounts (HSA, FSA, and DCA)
Short-term and long-term disability benefits
Basic life insurance and voluntary life insurance
Hospital indemnity plans, pet insurance, and legal/identity theft services
401k plan with up to a 4% employer match
Paid company holidays, paid vacation, and paid volunteer time
Sportech Learning Academy (SLA) with courses offered onsite quarterly, focusing on personal and professional growth and development for employees, and tuition reimbursement options for courses completed outside of Sportech
Further benefits information is provided as part of the offer process for any offer extended by Sportech. Pay varies by position and is based on multiple factors including labor market data and, depending on position, may include education, work experience, knowledge, skills, and abilities, and/or certifications. Additionally, Sportech takes into account the internal equity of current employees when considering compensation. Sportech's reasonable and good-faith estimate for the range of new hire compensation at the time of posting for this position is between $80,000 - $100,000 annually. Pay may also include variable compensation from time to time such as overtime for non-exempt positions, shift differential for specific shifts, and/or bonus targets (subject to plan eligibility and other requirements).
Job Summary
The Application Support Specialist is responsible for managing and supporting the company's business applications, including ERP systems, CAD/CAE Systems, manufacturing software, and other specialized applications. This role involves handling the installation, configuration, troubleshooting, and user support for these applications to ensure their optimal performance and availability.
Essential Job Functions
Manage and support the company's business applications, such as ERP systems, CAD/CAE systems, manufacturing software, and other specialized applications.
Lead the installation and configuration of business applications to meet the company's requirements.
Develop, implement, and manage API integrations to ensure seamless data flow between business applications and other systems.
Collaborate with other IT teams, cross function teams, 3rd party vendors to integrate business applications with other systems and ensure seamless data flow.
Troubleshoot and resolve application or integration-related issues to minimize downtime and ensure smooth operations. After hours support may be needed.
Ensure the security of business applications by implementing and maintaining robust security protocols, monitoring for vulnerabilities, and applying necessary patches and updates to protect against threats.
Ensure compliance with industry standards and data privacy regulations.
Provide user support in partnership with departments for application training to ensure effective utilization.
Monitor application performance and implement improvements to enhance efficiency and reliability.
Lead cross-functional team efforts to ensure smooth and successful project integrations to ERP from inception to completion.
Maintain documentation of application configurations, procedures, and troubleshooting steps.
Stay updated with the latest developments in business applications and recommend upgrades or enhancements as needed.
Responsible for other tasks as requested.
Some travel required.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of directly related experience.
Strong knowledge of operating systems, productivity software, and technology infrastructure.
Proven experience in managing and supporting business applications, including ERP systems and manufacturing software.
Proven experience in application integration and data flow processes.
Experience in managing application performance monitoring and optimization techniques.
Excellent communication and interpersonal skills to provide effective user support and training.
Proficiency in troubleshooting hardware and software issues across multiple platforms (Windows, mac OS, etc.).
Excellent customer service skills, with the ability to communicate technical concepts to non-technical users.
Strong problem-solving and analytical skills, with attention to detail.
Familiarity with project management methodologies (e.g., Agile, Waterfall) and tools.
Ability to work independently or part of a team and prioritize tasks in a fast-paced environment.
Strong drive for continuous improvement and optimization of Sportech workflow processes.
Previous experience integrating PLM, PDM, MRP, ERP systems.
Experience with specific Epicor Kinetic ERP system or manufacturing software used by the company preferred.
Experience with SolidWorks CAD & PDM systems (Creo and Windchill a plus) preferred.
Certifications in relevant business applications or IT support preferred.
Deskside Support
Remote support specialist job in Eagan, MN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
Deskside Support Representative Distributed Client Services
Location:
Eagan,MN-55123
Duration:
12 months with possible extension.
Job Description:
"Knowledge of MS Windows 7, Mac OS, MS Office, MS Exchange and PC & Mac Hardware Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.), history of self-training on new applications as necessary Strong technical aptitude, troubleshooting and organizational skills Superior customer service orientation
.
Experience working with multiple groups Excellent communication and interpersonal skills " "**Prior experience supporting Client customer strongly preferred. **Mac OS support in enterprise environment strongly preferred "
Qualifications
share resume
Additional Information
For more information, Please contact
Shubham
97295-4595
Technical Support Team Lead
Remote support specialist job in Minnetonka, MN
At Unifeye Vision Partners (UVP) our mission is simple: to partner with leading eye care practices and support them in their quest to improve the quality of their patients' lives. We are building the leading, nationally recognized integrated eye care community in the country through these partnerships and our commitment to upholding our mission and core values. UVP has a new opening for a Technical Support Team Lead in Minnetonka. SUMMARY The Technical Support Team Lead will be responsible for day-to-day end user and systems support and maintenance and provide guidance and mentoring to colleagues. Starting pay is $25.00-30.00/hour. ESSENTIAL DUTIES AND RESPONSIBILITIES
Utilize ticketing system to receive, troubleshoot, and resolve support requests.
Work closely with Application Specialists to support, troubleshoot and resolve core application issues.
Coordinate with third party vendors and additional IT resources to provide technical support to end users via phone, email and/or in person.
Participate and assist with new software and hardware implementations, create documentation, and perform software testing and evaluation as needed. Implementations or new deployments may require hours to be worked after regularly scheduled weekday hours or on weekends dependent on each situation.
Work closely with users from all levels on related projects to utilize resources, prioritize tasks, and ensure quality and on-time delivery.
Adhere to all regulatory requirements. Assist with the development of processes and procedures to ensure compliance with regulations and requirements.
Train/develop/mentor both new and current Support Specialist to ensure end users receive a great experience every time.
Take lead on applicable projects that IT is involved in and report progress back to manager while adhering to project deadlines and communicating with affected parties.
Other duties as assigned.
EDUCATION AND/OR EXPERIENCE
Bachelor's degree plus four or more years' experience supporting the IT function, or an equivalent combination of education and experience. Previous IT experience in healthcare preferred.
Functional knowledge of Windows and Mac Operating Systems, Microsoft Office, SharePoint, and Active Directory required.
Very strong conceptual, analytical, judgment and communication abilities, with an emphasis on the ability to communicate with technical and non-technical audiences.
The ability to lead by example, mentor others, and manage projects will ensure candidate excels in this position.
HOURS & TRAVEL
Must be able to travel to all UVP MN locations as needed. Must have a reliable transportation. Company will reimburse for mileage when traveling between sites.
BENEFITS
Health Insurance (medical, dental, vision, HSA)
Paid Time Off (PTO)
Holiday Pay
401K Retirement Savings Plan
Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
Employee Assistance Program
Employee Discounts
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Application Support Specialist
Remote support specialist job in Elk River, MN
Sportech is a rapidly growing company in Elk River, MN. We are looking for talented people who wish to join a values-based company that desires to help our people and customers win. We design, manufacture, and assemble cab components and systems for the powersports, golf and turf, industrial and agricultural end markets. Our design and engineering capabilities allow us to provide complex components and assemblies to our original equipment manufacturer customers. We are always
on the gas
and seeking dynamic, enthusiastic, and motivated individuals to join our extraordinary team.
Sportech offers eligible full-time employees a robust and competitive benefits package, which includes:
Medical, dental, and vision plan options, including flexible spending accounts (HSA, FSA, and DCA)
Short-term and long-term disability benefits
Basic life insurance and voluntary life insurance
Hospital indemnity plans, pet insurance, and legal/identity theft services
401k plan with up to a 4% employer match
Paid company holidays, paid vacation, and paid volunteer time
Sportech Learning Academy (SLA) with courses offered onsite quarterly, focusing on personal and professional growth and development for employees, and tuition reimbursement options for courses completed outside of Sportech
Further benefits information is provided as part of the offer process for any offer extended by Sportech. Pay varies by position and is based on multiple factors including labor market data and, depending on position, may include education, work experience, knowledge, skills, and abilities, and/or certifications. Additionally, Sportech takes into account the internal equity of current employees when considering compensation. Sportech's reasonable and good-faith estimate for the range of new hire compensation at the time of posting for this position is between $80,000 - $100,000 annually. Pay may also include variable compensation from time to time such as overtime for non-exempt positions, shift differential for specific shifts, and/or bonus targets (subject to plan eligibility and other requirements).
Job Summary
The Application Support Specialist is responsible for managing and supporting the company's business applications, including ERP systems, CAD/CAE Systems, manufacturing software, and other specialized applications. This role involves handling the installation, configuration, troubleshooting, and user support for these applications to ensure their optimal performance and availability.
Essential Job Functions
Manage and support the company's business applications, such as ERP systems, CAD/CAE systems, manufacturing software, and other specialized applications.
Lead the installation and configuration of business applications to meet the company's requirements.
Develop, implement, and manage API integrations to ensure seamless data flow between business applications and other systems.
Collaborate with other IT teams, cross function teams, 3rd party vendors to integrate business applications with other systems and ensure seamless data flow.
Troubleshoot and resolve application or integration-related issues to minimize downtime and ensure smooth operations. After hours support may be needed.
Ensure the security of business applications by implementing and maintaining robust security protocols, monitoring for vulnerabilities, and applying necessary patches and updates to protect against threats.
Ensure compliance with industry standards and data privacy regulations.
Provide user support in partnership with departments for application training to ensure effective utilization.
Monitor application performance and implement improvements to enhance efficiency and reliability.
Lead cross-functional team efforts to ensure smooth and successful project integrations to ERP from inception to completion.
Maintain documentation of application configurations, procedures, and troubleshooting steps.
Stay updated with the latest developments in business applications and recommend upgrades or enhancements as needed.
Responsible for other tasks as requested.
Some travel required.
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of directly related experience.
Strong knowledge of operating systems, productivity software, and technology infrastructure.
Proven experience in managing and supporting business applications, including ERP systems and manufacturing software.
Proven experience in application integration and data flow processes.
Experience in managing application performance monitoring and optimization techniques.
Excellent communication and interpersonal skills to provide effective user support and training.
Proficiency in troubleshooting hardware and software issues across multiple platforms (Windows, mac OS, etc.).
Excellent customer service skills, with the ability to communicate technical concepts to non-technical users.
Strong problem-solving and analytical skills, with attention to detail.
Familiarity with project management methodologies (e.g., Agile, Waterfall) and tools.
Ability to work independently or part of a team and prioritize tasks in a fast-paced environment.
Strong drive for continuous improvement and optimization of Sportech workflow processes.
Previous experience integrating PLM, PDM, MRP, ERP systems.
Experience with specific Epicor Kinetic ERP system or manufacturing software used by the company preferred.
Experience with SolidWorks CAD & PDM systems (Creo and Windchill a plus) preferred.
Certifications in relevant business applications or IT support preferred.
Client Support Specialist - Full-Time
Remote support specialist job in Minneapolis, MN
Looking to elevate your Direct Care experience? Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Specialists! Our Direct Support Specialists have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting providing support and encouragement to work towards outcomes and goals to gain life skills. This position is full-time.
Duties and Responsibilities
Job duties and responsibilities of the position vary to meet the needs of persons served but may include:
Meal planning/preparation.
Facilitation of community activities by using company vehicles.
Assisting with personal and medical cares (helping with dressing, bathing, etc.)
Behavior management.
Medication administration.
Direct Support Specialists travel between multiple site locations as needed.
Schedule
Direct Support Specialists work either morning (6am-2pm) or evening (2pm-10pm) shifts and must be available 5 days a week. Schedules are created with and determined by the Program Director.
Salary/ Schedule
$18.00/hour and Scheduling is created with and determined by the Program Director. Direct Support Specialists must be available to work morning (6am-2pm) and evening (2pm-10pm) shifts and be willing to work weekends.
Benefits
Part-Time Employees
· Sick and Safe Time
Full-Time Employees
· Health Insurance
· Dental Insurance
· Vision Insurance
· Life Insurance
· Short Term Disability
· Voluntary Life Insurance
· 401(k) Retirement Plan
· Flexible Spending Account
· PTO (3 weeks/year for first 2 years)
Requirements:
Required Qualifications
At least a year of experience working as a Direct Support Professional or equivalent role.
Have a passion for helping others and is willing to assist persons served with their varying needs.
Must be 18 years or older.
Must successfully clear a background check.
Current drivers license, current auto insurance, reliable transportation and an acceptable driving record determined by Pinnacle Services policy. Unacceptable driving record will result in reduction of placement options.
Preferred Qualifications
Previous direct care experience.
CPR/AED certified (will train if missing qualification).
Locations Available:
Chaska Locations
Compensation details: 18-18 Hourly Wage
PI461b3f2626cd-31181-33021169
Engineering Support Specialist
Remote support specialist job in Monticello, MN
At UMC, we don't just make products - we innovate, solve problems, and build a better future. As a proud, privately owned second-generation manufacturer, we've earned our reputation as leaders in our industry by producing highly complex parts with precision and ingenuity. What sets us apart? Our people. We're a passionate team that values collaboration, continuous learning, and going above and beyond. If this sounds like your kind of workplace, keep reading!
Why UMC?
Generous PTO: Start with 3 weeks of paid time off per year, with accrual from day one.
Competitive Pay: Attractive base salary for day shift roles, with opportunities for growth.
Comprehensive Benefits: Medical, dental, vision, short- and long-term disability, and paid holidays.
401k Match: Dollar-for-dollar matching up to 5%.
Professional Growth: Tuition reimbursement for professional development.
Work Schedule: Monday through Friday, 8:00 am - 4:30 pm, onsite in Monticello, MN.
About the Role
The Engineering Support Specialist is responsible for the preparing, assisting, supporting, creating, and helping the Engineering and Quality departments with their daily work. This position is responsible for providing timely communications and compiling information relevant to the business needs within the Engineering department. This person will support, maintain, and be a resource for the development and deployment of processes and procedures in the Engineering department.
Great People, Going Beyond, and Growing.
What You'll Do
Runs weekly reports and shares information with appropriate team members as applicable.
Enters and/or reviews data in ERP system before items are scheduled (new and repeat).
Analyzes relevant data to ensure accuracy, identify discrepancies, and recommend necessary actions.
Assists Engineering with data acquisition and analysis to be verified by the Engineer.
Manages filing system and structure, ensuring information is stored in a controlled and organized manor, and available when needed.
Assists in Engineering release of new jobs.
Creates and updates work instructions and policies under the direction of the Manager.
Assists with scheduling and organization of workload and daily activities at the direction of department manager.
Other duties as assigned.
Requirements
Education and Experience:
High School Diploma or equivalent.
Strong PC and Microsoft Office skills (Excel, Word, PowerPoint, Outlook) required.
Experience in Engineering or similar technical field a plus.
Experience in Manufacturing or Quality a plus.
1 or more years of experience in data entry, administrative, or support role.
Epicor or other Manufacturing ERP experience preferred.
Skills and Competencies:
Ability to participate in technical conversations, express ideas, share information, listen actively, and demonstrate professionalism in written and verbal communications.
Excellent judgment and ability to maintain confidentiality.
Strong interpersonal skills: ability to work well with people at all levels.
Ensure all internal and external customers receive positive service experiences.
Promotes a sense of urgency to expedite work though area.
Knowledge and ability to make corrections to grammar, spelling, and punctuation.
Excellent attention to detail and problem-solving skills.
Able to make effective and timely decisions.
Able to work efficiently with minimal supervision.
Able to work both independently and as a team.
Very strong organizational skills: ability to handle and prioritize multiple tasks while meeting deadlines.
Proficient in various computer software applications such as Microsoft Word, Excel, and Outlook.
Embodies the personal commitment to the shared core values of UMC:
Great People, Going Beyond, and Growing.
Culture Fit:
You're a team player who thrives on collaboration.
You bring a growth mindset and embrace challenges with grit.
You care deeply about delivering excellence and going beyond expectations.
Ready to Join a Winning Team?
If you're passionate about building relationships, solving problems, and contributing to a culture of innovation, UMC is the place for you. Let's grow together - apply today and make an impact!
UMC is an Equal Employment Opportunity Employer
Salary Description $23.07 - $35.82
Production Support Specialist
Remote support specialist job in Minneapolis, MN
Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions that connect, protect, and purify our world. Join Our Mativ Conwed team as a Production Support Specialist at our plant in Minneapolis, MN
Are you a detail-oriented problem solver with a passion for supporting manufacturing operations? We're seeking a Production Support Specialist to join our team in Minneapolis, MN, where you'll play a key role in ensuring smooth and efficient production processes. In this role, you'll collaborate with cross-functional teams to troubleshoot issues, maintain documentation, and support continuous improvement initiatives. If you thrive in a fast-paced environment and enjoy being at the heart of operations, we'd love to hear from you!
Pay Range: $43,000 to $63,000 annually
Responsibilities:
* Provide administrative support to the overall plant operations function.
* Follow documented procedures and processing standards to perform duties related to operations
* Utilize PDE (data collection system) to analyze production job data and run files
* Use LN System to review status of production jobs
* Manage documents within M-Files System
* Process out and receive completed job packets to/from the production plant floor
* Send quality data to customers upon request
* Assist with inventory cycle counts
* Order office supplies; including maintaining supply levels for all office equipment
* Assist with employee engagement activities
* Complete additional administrative duties to ensure thoroughness, accuracy, and completeness
* QIS Training Development
* Outside Services Liaison
Preferred Experience/Skills:
* Production/Manufacturing experience a plus
* ERP Software experience helpful
* Ability to read and understand for job accuracy and entry
* Strong attention-to-detail skills
* Ability to multi-task
* Outstanding verbal and written communication skills
Preferred Qualifications:
* A high school diploma or GED is required.
* 3+ years of support experience, preferably in a manufacturing environment
* Solid computer skills, especially Excel & PowerPoint
WHAT WE OFFER
At Mativ, our benefits reflect how much we value and care for each other. We know that employees and their families have unique needs, so our comprehensive benefits offer flexibility, quality, and affordability. Here are just a few of the ways we support your well-being and that of your loved ones:
* Medical, dental and vision insurance
* Consumer-Driven Health Plan (CDHP)
* Preferred Provider Organization (PPO)
* Exclusive Provider Organization (EPO)
* Company-paid basic life insurance and Additional voluntary life coverage
* Paid vacation and competitive personal time off
* 401(k) savings plan with company match
* Employee assistance programs - available 24/7 to you and your family
* Wellness and Work Life Support - career development and educational assistance
ABOUT MATIV
Mativ Holdings, Inc. is a global leader in specialty materials headquartered in Alpharetta, Georgia. The company connects, protects, and purifies the world every day through a wide range of critical components and engineered solutions that solve our customers' most complex challenges. We manufacture on three continents and generate sales in nearly 100 countries through our family of business-to-business and consumer product brands. The company's two segments, Filtration & Advanced Materials and Sustainable & Adhesive Solutions, target premium applications across diversified and growing end-markets, from filtration to healthcare to sustainable packaging and more. Our broad portfolio of technologies combines polymers, fibers, and resins to optimize the performance of our customers' products across multiple stages of the value chain. Our leading positions are a testament to our best-in-class global manufacturing, supply chain, and materials science capabilities. We drive innovation and enhance performance, finding potential in the impossible.
Mativ and its subsidiaries are Equal Opportunity Employers. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Clinical Field Specialist- Minnesota
Remote support specialist job in Saint Paul, MN
**About Recor Medical** At Recor Medical, we are pioneering Ultrasound Renal Denervation (uRDN) therapy to treat hypertension, the leading cardiovascular risk factor in the world. With our Paradise uRDN System, we are on a mission to provide the millions of people who suffer from hypertension with a non-drug and minimally invasive option to lower their blood pressure. Join us on our journey and make a meaningful impact on the lives of people around the globe.
**Position Summary:**
The primary purpose of the Clinical Field Specialist role is to build a clinical patient pipeline for Recor-sponsored clinical studies. This role partners with clinical sites to expand the referral base and drive patient recruitment through targeted, data-driven outreach and education. The Field Clinical Specialist also provides procedure support including case proctoring, physician certifications, and site qualification visits.
**Responsibilities and Duties:**
**Drive Provider Referral Program:**
+ Analyze claims and EMR data to identify high-potential providers and patient populations.
+ Develop and execute targeted outreach and education programs with site teams.
**Guide EMR Patient Identification & Reporting:**
+ Collaborate with investigators and research coordinators to define and validate EMR flagging criteria; provide hands-on support to sites for implementing and optimizing flags within their systems.
+ Collaborate with site teams to generate targeted patient lists for chart review by leveraging EMR data and predefined eligibility criteria.
**Procedure & Training Leadership:**
+ Proctor cases and certify physicians on protocol and device use; deliver hands-on training and maintain compliance records.
**Site Qualification & Activation:**
+ Plan and conduct Site Qualification Visits (SQV) and Site Initiation Visits (SIV) with CRA/PM to ensure activation requirements are met and Day-1 recruitment workflows are ready.
**Cross-Functional Problem Solving:**
+ Collaborate with Clinical Ops, Medical Affairs, Quality/Regulatory, and Commercial teams to remove enrollment barriers and improve site performance.
**Requirements:**
+ Bachelor's degree in Life Sciences, Nursing, or related field.
+ 4+ years' experience in clinical research, site management, or field clinical support.
+ Strong knowledge of GCP, FDA regulations, and cardiovascular procedures.
+ Proven ability to lead training programs and manage complex site workflows.
+ Excellent communication, data interpretation, and relationship-building skills.
**Preferred Qualifications:**
+ Clinical Research Coordinator (CRC) certification or equivalent clinical research training
+ Experience as a Field Clinical Engineer or similar technical role.
+ IDE trial experience and hypertension knowledge.
+ Proficiency with EMR systems and clinical trial platforms.
**Salary range** : $125K - $150K (Annual Base Salary) (Commensurate with experience, skills, education, and training)
**Pre-Employment Requirement**
At Recor Medical, patient safety and compliance are at the heart of everything we do. To support these standards, employment for all field-based roles is contingent upon successfully completing a pre-employment background check and drug screen. These steps help ensure we bring the highest level of integrity and accountability to the physicians and patients we serve.
**Radiation Safety Requirement**
Certain field-based roles at Recor Medical require work in environments where radiation sources (e.g., x-ray equipment) are in use. Employees in these roles will be issued a personal dosimetry badge to monitor occupational exposure and are required to wear it in accordance with company policy and applicable regulatory standards. This program is designed to ensure compliance with federal and state regulations and to maintain radiation exposure at levels that are As Low As Reasonably Achievable (ALARA). Additional guidance and protective equipment, as necessary, will be provided as part of onboarding and ongoing safety training.
The successful candidate's starting base pay will be determined based on job-related skills, experience, qualifications, work location and market conditions. The expected base pay range for this role may be modified based on market conditions.
**Equal Employment Opportunity**
At Recor Medical, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
Respecting your privacy is an essential part of the Company's privacy program and we are committed to the proper handling of Personal Information collected or processed in connection with an Applicant's application for employment, a Contract Worker's work, or a Former Employee's employment at Recor. Refer to our Applicant, Contract Worker & Former Employee Privacy Policy (************************************************************************************** for more detail information.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Production Support Specialist - Part Time
Remote support specialist job in Prior Lake, MN
must be okay with being in the Prior Lake office each workday**
• Support production scheduling and daily coordination for all builds, upfits, and service projects. • Inspect and verify the quality and compliance of completed work, ensuring all required standards and documentation are met.
• Coordinate the intake and documentation process for all vehicles entering production, including tagging, inspection, and photo documentation.
• Collaborate with technicians and leadership to identify parts and materials needed; organize and prepare components for upcoming builds (no purchasing authority).
• Maintain organized and well-stocked inventory, shelves, and carts to support efficient workflow.
• Track and log production progress in internal systems and ensure all inspection and compliance records are up to date.
• Serve as a key point of contact for technicians, vendors, and customers regarding scheduling, progress, and parts availability.
• Support shop and office operations by maintaining clean, safe, and professional work areas, including shared spaces.
• Assist with time clock and job punch accuracy for technicians.
• Perform other duties as assigned to support the overall production and service process.
Essential Qualifications:
• 2+ years of experience in a production, manufacturing, or service environment.
• Strong understanding of workflow coordination, scheduling, and quality assurance practices.
• Basic mechanical aptitude and familiarity with shop tools, vehicle systems, or upfitting processes.
• Excellent communication, organization, and problem-solving skills.
• Proficiency with basic computer systems and documentation tools (Microsoft Office or ERP software).
• Ability to multitask in a fast-paced environment and work both independently and collaboratively.
Desired Qualifications:
• Experience in fleet, specialty vehicle, or custom equipment production environments.
• Familiarity with quality and safety compliance standards.
• Experience coordinating between operations, technicians, and vendors.
• Knowledge of inventory control practices or parts organization systems.
Compensation: $20 - $30/ hr.
ADA Requirements:
• Typically sits, grasp items and performs keyboarding for frequent operation of a computer.
• Stand, walk, bend, reach or otherwise move about frequently.
• Lift, move, or otherwise transfer items up to 50 lbs occasionally.
• Exposure to typical machine shop physical hazards which may require respiratory protection.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen Equipment will reasonably accommodate the known disabilities of qualified disabled individuals.
MacQueen Equipment is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates who receive a job offer must successfully pass both a criminal background check and a drug test after employment can be finalized.
Entry‑Level IT Repair Technician (Apple, Chromebook & PC)
Remote support specialist job in Minneapolis, MN
Pay: $16-$21 per hour (experience‑based) +
performance bonuses
+commissions
Job Type: Full time and Part time
Schedule: Monday-Friday, Day shift, No nights, No weekends (7:00am-3pm / 8:00am-4pm)
Launch your career in tech with a hands‑on IT technician role at Gophermods! If you're a beginner IT technician or IT career starter looking for paid training, this entry level IT job is for you to gain hardware repair technician experience. You'll learn diagnostics, troubleshooting, screen replacement, battery replacement, component replacement, and full laptop/desktop repair workflows across Apple (MacBook and iPad), Chromebook, Windows laptop and Microsoft Surface, and desktop repair.
About Gophermods & Our Clients
Gophermods is a Minnesota IT solutions company delivering IT, computer, and electronics services across the Twin Cities. We specialize in managed IT services for schools, business IT support, white glove provisioning, device configuration, device deployment, IT logistics, and IT asset management-with a strong foundation in device repair that started in the retail space.
Areas that we service: Minnesota / Twin Cities-Minneapolis, Saint Paul, Bloomington, Richfield, Edina, Roseville, Eagan.
What You'll Do
Repair & Refurbish: Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops. Perform screen, battery, and component replacements, as well as full device refurbishments.
Education & Business Projects: Support K-12 districts and business clients with device repair, device fleet management, and large-scale deployments.
Provision & Deploy: Configure, image, and deploy devices with white-glove care and enterprise-level precision for managed device services.
Logistics & Asset Care: Assist with IT logistics, parts handling, and asset management. Maintain accurate documentation, ticketing, and invoicing in company systems.
Teamwork & Efficiency: Keep a clean, safe, and organized workspace, and collaborate with teammates to streamline repair workflows and meet evolving client needs.
Training & Certifications (Paid)
Paid IT training with hands‑on computer technician training from day one-learn how to learn IT and learn computer repair the right way.
Company‑paid CompTIA certification pathway for the CompTIA Trifecta
Clear IT pathway with IT skills development: grow from electronics and hardware technician to senior roles which include Team Lead and Education Operations Manager.
You'll Thrive Here If You…
Want a hands‑on job in a collaborative team environment with a people‑first culture and real growth opportunities.
Communicate clearly, stay organized, and can lift up to 35 lbs.
Are excited about a tech job that blends computer services and electronics services for the community.
Compensation and Benefits:
Pay: $16-$21/hr + commissions + performance bonuses + annual salary increases.
Time Off: 2 weeks paid PTO + option for 2 additional weeks unpaid; major holidays off.
Health: Medical, dental, vision (50% employer‑paid).
401(k): 4% company match.
Disability: Short‑ and long‑term coverage included.
How to Apply
Click Apply Now. Quick phone screen, then a couple of on‑site meetings to see the workspace and meet the team.
Client Support Specialist - Full-Time
Remote support specialist job in Minneapolis, MN
Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Professionals! Our Direct Support Professionals have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting providing support and encouragement to work towards outcomes and goals to gain life skills. We have a variety of full time and part time shifts available throughout the metro area.
Duties and Responsibilities
Job duties and responsibilities of the position vary to meet the needs of persons served but may include:
Meal planning/preparation.
Facilitation of community activities by using company vehicles.
Assisting with personal and medical cares (helping with dressing, bathing, etc.)
Behavior management.
Medication administration.
Available Shifts
We have three shift types available all seven days of the week:
Mornings- 6am-2pm
Evenings- 2pm-10pm
Overnights (Awake or Asleep)- 10pm-6am
Salary Description
Direct Support Professional
$16.00/hour
*$13.00/hour asleep overnights*
Direct Support Professional Lead:
$17.00/hour
On-Call Direct Support Professional:
$17.00/hour for hours worked during on-call weekend.
Traditional Benefits for Full-Time Employees
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability
Voluntary Life Insurance
Flexible Spending Account
Paid Time Off
7 Holidays
401K Eligible to contribute 6 months from start date.
Locations Available
Champlin
Chaska
Golden Valley
Minneapolis
New Hope
St. Louis Park
Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others.
Requirements:
Required Qualifications
Have a passion for helping others and is willing to assist persons served with their varying needs.
Must be 18 years or older.
Must successfully clear a background check.
Current drivers license, current auto insurance, reliable transportation and an acceptable driving record determined by Pinnacle Services policy. Unacceptable driving record will result in reduction of placement options.
Preferred Qualifications
Previous direct care experience.
CPR/AED certified (will train if missing qualification).
Compensation details: 16-16 Hourly Wage
PIb681386d9899-31181-30247735