Remote support specialist jobs in Highland, CA - 364 jobs
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Desktop Support Specialist
Synergis 3.8
Remote support specialist job in Anaheim, CA
TITLE: Desktop Support Technician
ANTICIPATED DURATION: 6-month contract to hire
Responsibilities:
Provide on-site desktop support for end users across Windows laptops and desktop PCs
Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests
Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration)
Execute termination and offboarding activities (device returns, access removal coordination, asset updates)
Support security badge access systems (access requests, updates, deactivations, basic troubleshooting)
Configure and support multi-factor authentication (2FA/MFA) for authorized users
Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation)
Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks)
Work within a ticketing system to document work performed, update status, and meet SLAs
Contribute to and maintain technical documentation and knowledge base articles
Requirements:
2+ years of desktop support or service desk experience in a business environment (onsite preferred)
Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications)
Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding)
Familiarity with MFA/2FA enrollment and remote access support
Comfortable working with ticketing systems and documentation/knowledgebase practices
Professional communication skills and a customer-service mindset
Ability to work independently on-site and coordinate effectively with remote teams
Preferred Experience:
Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests)
Exposure to phone system administration and/or physical access/badge systems
Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting)
Prior experience supporting in a server room or data closet environment
The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to **********************.
If you require assistance or an accommodation in the application or employment process, please contact us at **********************.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
$25-30 hourly 2d ago
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Technical Support
LTS-Video Solutions for Security Professionals
Remote support specialist job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 2d ago
EMHS MENTAL HEALTH SUPPORT SPECIALIST TSWIII
Apis Services, Inc. 4.0
Remote support specialist job in Yucaipa, CA
Now Hiring: EMHS Mental Health Services SupportSpecialist/TSW-III We are currently looking for a qualified, full-time, Enhanced Mental Health Services SupportSpecialist/TSW-III to join our residential team. The Enhanced Mental Health Services (EMHS) SupportSpecialist/Team Support Worker-III will be responsible for providing a large variety of services ranging from behavior management, crisis intervention, self-help skill building, and other services as needed. Other duties include but are not limited to:
Assist in the delivery of intensive, individualized, strength-based, and needs-driven intervention activities that support the engagement and participation of the youth and his/her significant support persons, and help the child or youth develop skills and achieve the goals and objectives of their plan.
Assist with interventions which are skill-based and for the remediation of behaviors and reduction of symptoms.
Some examples include implementation of a positive behavioral plan, modeling interventions for the youth's family/care givers.
Assists licensed/waivered professional staff in assessments and treatment planning; may plan and implement specific aspects under supervision.
Provide 1:1 behavior intervention for clients based on client's treatment plan.
Regularly communicate/consult with Youths' therapist, Clients' treatment team, regarding client's behavior, progress, and treatment goals.
Participate in child/family team meetings. Maintain children in supervision at all times, focusing on behavior, safety, and general well-being.
Promote growth and development in the children and assist them in reaching goals in accordance with their treatment plan.
Initiate incident reports concerning behavioral problems, injuries, or accidents; provide complete and accurate documentation including dorm logs and other reports as assigned.
Drive a vehicle when necessary.
Additionally, when scheduled to serve as TSW-III (as part of supervision ratio), TSW-III shall provide/assist with EMHS Support Services only in the absence of scheduled EMHSS staff, and only to youth who are in need of immediate 1:1 behavior intervention, based on youth's treatment plan and ability, and only as long as the dorm remains in ratio. This determination will be made by the TSW-III in cooperation with the Dorm Supervisor on duty.
Skills/Requirements:
A Bachelor's degree in the Social/Behavioral Sciences required. One to two years of experience preferred.
Demonstrated ability and leadership through a minimum of two years related experience in the field of child or family welfare services.
Must be proficient in the use of computers, including Email, Microsoft Word, and Excel.
Should have a special interest in working with youth and must fulfill the general requirements as established in the California Administrative Code, Title 22.
Writing and verbal skills and the ability to compose quality reports and other necessary correspondence are essential.
Must communicate clearly and concisely, both orally and in writing in English.
Must be 21 years of age or older and able to pass a physical examination; drug clearance; criminal background check and Child Abuse Index check.
Must possess a valid California driver's license with clean DMV history and the ability to safely operate a motor vehicle and be insurable by Trinity's insurance carrier.
Pay rate: $19.50 per hour; $20.50 per hour (bilingual Spanish). Quarterly and annual performance bonus available.
Why work for Trinity Youth Services?
In addition to providing employees with the opportunity to make a positive, significant, lasting difference in the lives of children and families in a supportive setting, Trinity also offers the following:
Health Insurance
Dental Insurance
Vision Insurance
Employer-Paid Life Insurance
Education Reimbursement for Masters Degrees
Paid PTO, Holidays, Jury Duty, and Bereavement
Retirement Plans
Career Advancement Opportunities
About Trinity Youth Services
Since 1966, Trinity has been a premier provider of children's programs and services in California, specializing in Short-Term residential Therapeutic Programs (STRTP), mental health services, foster care, Intensive Services Foster Care (ISFC) and adoption. Since its inception, Trinity has helped more than 65,000 children and youth.
Trinity seeks team members with a genuine commitment to the empowerment of at-risk children and their families, and a willingness to work in a demanding, fast-paced environment, which requires dedication and a desire to have a positive impact on the lives of children who have experienced trauma. We believe that training and career development are keys to employee retention and satisfaction, and we prefer to promote from within.
Our Values
We value safety, well-being, and permanency for children and youth.
We value embracing research, best practices and proven approaches that help children and youth.
We value staff and are committed to providing them with the knowledge, skills, and tools to be successful.
We value the ability to adapt and change as the needs of our stakeholders adapt and change.
We value open, honest and transparent governance and management practices.
For more information about Trinity Youth Services, please visit our website at ******************
Covid-19 Vaccine Requirement
As of October 15, 2021, Trinity Youth Services has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served.
About Company
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$19.5-20.5 hourly 2d ago
Laboratory Support Associate I/Part Time
Agendia 4.5
Remote support specialist job in Irvine, CA
Apply Description
**Shift will be Monday - Friday 9:30am-3:30pm (Occasional Weekends)
The Laboratory Support Associate will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents.
POSITION WITHIN THE ORGANIZATION
1. Reports to Sr. Manager of Pre-Analytical Laboratory
2. Cooperates with all departments across the organization
3. Participates in:
Department meetings (local)
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Receives and sorts specimens for testing
o Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved
o Reports problem holds and provides resolution timely
o Accessions all cases received for testing, including data entry of all pertinent information into LIS
o Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments
o Assembles case paperwork and files, including pre-analytic documentation and labels
o Performs entry of add-on testing
o Uses company platforms to effectively communicate with internal staff
o Remains informed of all procedure changes pertaining to sample processing
o Performs quality assurance checks of samples
o Attends department meetings and company in-service trainings to enhance knowledge on testing and systems
o Identify and report any quality or compliance concerns and take immediate corrective action as required
o Follow Department's procedures including specimen routing and handling.
o Maintains or assists in maintaining inventory of the department
o Files and archives patient folders
o May coordinate remote storage and retrieval for site as needed
o May assist with coordinating waste pickups and maintains documentation
o Receives incoming supplies; store and inventory
o Returns slides and blocks to clients
o May assist with scheduling equipment preventative maintenance with vendors
o Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answers phone and greets visitors as needed
o Assists management and technical staff with administrative duties as needed
o Performs PDE (Pathology Data Entry) and Pathology Interpretation
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
KEY CONTACTS
Internal
o Global Customer Success Team
o Laboratory Department
External
o n/a
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION
o High School Diploma or equivalent
EXPERIENCE
o One (1) to three (3) years of relevant experience preferred
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
o Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months
o Works productively and efficiently to achieve company and departmental goals
o Communicates effectively with all levels of staff
o Adheres to Agendia core values, safety and compliance policies and procedures
o Accurately follows department SOPs for specimen handling and processing
BEHAVIORAL COMPETENCIES/DESIRED SKILLS
o Proficient with MS Office programs
o Ability to communicate effectively
o Strong organizational skills and attention to detail
o Ability to work independently
o Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards
o Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
* PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/
* Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
WORKING ENVIRONMENT
o General laboratory environment
ENVIRONMENT/SAFETY/WORK CONDITIONS
o Vision to read written and published quality documents and to observe operations
o Regularly walks, sits, and stands
o Regularly works on a computer for approximately 6-8 hours per day
o Frequently lifts, pushes/pulls, and carries up to 20 pounds
o Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment
o Must be able to read and understand scientific and complex directions
TRAVEL
o Requires no travel
OTHER DUTIES
o Other duties as required
Salary Description $25.00-$30.00 per hour
$25-30 hourly 2d ago
Applications Support Analyst
Cathay Bank-Headquarters 4.4
Remote support specialist job in Rosemead, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
Video Clip 2
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Learn more about us at cathaybank.com
GENERAL SUMMARY
The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with administering banking application systems and requires prior experience in application and server administration, knowledge in system interdependencies, and understanding of data sets.
ESSENTIAL FUNCTIONS
Independently analyze, troubleshoot, and document user support tickets related to banking applications systems. Ensure that support tickets are managed towards timely resolution and closure.
Collaborate with other areas within the IT department to fulfill business requests.
Perform application system maintenance such as installations, upgrades, and patching.
Resolve and fulfill requests compliant to established Service Level Agreements.
Regularly review system bulletins to ensure issues are identified, addressed, and communicated to appropriate parties timely.
Build strong client service relationships across various levels of the organization.
Ensure systems are secure through implementation of best practices and procedures, in accordance with FFIEC guidelines.
Integrate software and computer systems by analyzing and developing specifications that address business functions and workflow.
Maintain application system supports documentation on a regular basis.
Participate and contribute to scheduled Disaster Recovery exercises.
Take ownership of maintaining recurring System State updates; ensure that documentation kept are accurate and concise.
QUALIFICATIONS
Education: BS Computer Science/Engineering or equivalent work experience required.
Experience:
Minimum three years of experience in an applications support position.
Experience and knowledge of the financial/banking industry and regulatory requirements (FFIEC) preferred.
Experience with PC, Microsoft office suite, business applications, vendor applications, and vendor management preferred.
Experience in disaster recovery/application backup concepts and methods preferred.
Skills/Ability:
Ability to respond and reprioritize quickly to unexpected situations and initiate corrective action quickly.
Must be detail oriented and possess strong written and verbal communication skills.
Proven capability to effectively interface with dynamic development teams.
Strong ability to multitask and be proactive.
Ability to work independently with minimal instructions.
Customer-centric mindset
OTHER DETAILS
$33.65 - $39.90 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$33.7-39.9 hourly 3d ago
Device Support Specialist - Anaheim / Hunington Beach
Novocure Inc. 4.6
Remote support specialist job in Anaheim, CA
The Device SupportSpecialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
Candidates for this role must reside in Orange County, CA
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device SupportSpecialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
#LI-RJ1
$36k-48k yearly est. 3d ago
Global Customs Analyst
Monster 4.7
Remote support specialist job in Rialto, CA
Energy:
Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
In the dynamic role of Global Customs Analyst at Monster Energy, you'll be the powerhouse behind our logistics team, driving the momentum of global shipments. With your electrifying expertise in international trade laws, you'll ensure our import and export operations comply seamlessly with local and international customs regulations. You'll turbocharge shipping processes, collaborating effectively with stakeholders to keep the energy flowing. Your mission: to supercharge compliance and efficiency in the shipment process, making sure we meet every legal and regulatory standard with the intensity and precision that Monster Energy is known for.
The impact you'll make:
Research and coordinate foreign customs regulations for each shipment ensuring compliance with international trade laws to avoid delays or fines.
Work, collaborate with vendors, custom brokers, government agencies to nationalize items, includes translation and relabeling to meet the specific requirements of the destination country. Work with government agencies to ensure all regulations are met and any issues are addressed.
Ensure all necessary testing, certificates, and licenses are obtained for shipments, as required by the foreign country for compliance and smooth importation of goods. Identify potential areas of non-compliance and develop corrective action plans
Maintain and continually update the database with regional compliance guidelines to support efficient international shipments.
Perform any additional tasks or duties as assigned by the supervisor or manager, supporting the overall objectives of the team.
Who you are:
Prefer a Bachelor's Degree in the field of -- Business, International Trade, or related field of study
Additional Experience Desired: Between 1-3 years of experience in international trade, customs audits and inspections
Additional Experience Desired: Between 1-3 years of experience in import, export regulations, procedures
Computer Skills Desired: Microsoft Office (Outlook, Excel, Word, PowerPoint); SAP; Printer
Additional Knowledge or Skills to be Successful in this role: Knowledge of Harmonized Tariff Schedule, International Traffic in Arms Regulations (ITAR), and Export Administration Regulations (EAR) desired.
Monster Energy provides competitive total compensation.
This position has an annual estimated salary of $23.00 - $26.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.
$23-26 hourly 60d+ ago
Network Administrator 3/4 - Secret
Northrop Grumman 4.7
Remote support specialist job in Azusa, CA
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.
Networking Technology Professionals, We Want You!
The Northrop Grumman Classified Solutions team is seeking an experienced Network Administrator to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman's Space Systems support team in Azusa, CA.
Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.
Responsibilities will include but not be limited to the following:
Maintains smooth operation of LAN/WAN/VPNs.
Plans, designs, configures, and installs network hardware in support of customer requirements.
Maintains technical expertise in all areas of networks and computer hardware / software interconnection, as well as interfacing, including routers, multiplexers, firewalls, switches, gateways, etc.
Proposes solutions to management.
Ensures all communication requirements (based on future needs and current usage) are configured to optimize cost savings.
Creates and ensures that appropriate network documentation exists, including operational instructions.
Provides regular monitoring, and network analysis, regarding short and long-range planning for [in-house] systems.
May coordinate third-party maintenance for network equipment.
Designs networks, or portions of networks, including the selection of hardware and software packages.
Additional duties:
Plan, manage and implement complex network designs in support of customer requirements.
Develop technical solutions to complex problems which require the regular use of ingenuity and creativity.
Support network teams in project designs to clarify project requirements, provide design solutions, in accordance with standards.
Perform troubleshooting analysis of network infrastructure and associated systems.
Document network hardware and software technology components.
Install and configure Cisco routers, switches and firewalls.
Network Network administrator
Implement and troubleshoot LAN technologies such as VLANs, trunking (port tagging), spanning-tree and protocols.
Provide third-level support and troubleshooting of network problems. Periodically provide after-hours and weekend support.
Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long- term perspective, for desired results.
Implement and troubleshoot WAN technologies such as EIGRP, BGP, OSPF, and telco circuits (T1, T3, OC3)
Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments.
Manage timely resolution of all critical and/or complex problems meeting SLA requirements
Experience with Microsoft Office, Visio, Project, PowerPoint and Excel
Lift equipment weighing up to 40 pounds
Work after hours, and weekends, as needed
If you are ready to solve complex problems in a dynamic environment, apply today!
Basic Qualifications:
Master's Degree with 3 years of relevant experience; OR a Bachelor's Degree with 5 years of relevant experience; OR an Associate's Degree with 7 years of relevant experience; OR a High School diploma (or equivalent) with 9 years of relevant experience is required
Must have a DOD 8570 IAT level II baseline certification (example: Security+ CE); OR must have the ability to obtain one within 6 months of start date
Must have work experience with designing and maintaining LAN/WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls)
Candidates must have a current DOD Secret level security clearance (at a minimum) in order to be considered
Candidates must have the ability to obtain, and maintain, access to Top Secret as a condition of continued employment
Preferred Qualifications:
The ideal candidate will have a Bachelor's degree Network Engineering, a Security+ CE, a Network+, a CCNA (or a CCNP) certification with 6 years of Network Administration experience in a classified environment
Active Top Secret would be nice to have
Network design, analysis, and administration of routers, switches, hubs, and firewalls
Experience in the use of network analysis tools (i.e. WireShark, SolarWinds, Opnet, etc.) would be nice to have
Experience with configuring TACLANES would be ideal
Previous experience troubleshooting network procedures and best practices; experience with network challenges associated with systems integration, including COTS integration, capacity analysis and system architecture design
Demonstrated leadership skills, or previous management of small teams, would be helpful
RMF Proficiency: "Hands-on experience with the NIST Risk Management Framework (RMF) process, including security categorization, control selection, implementation, and assessment".
STIG Expertise: "Demonstrated experience applying and validating DISA Security Technical Implementation Guides (STIGs) to harden operating systems, applications, and network devices".
Tool Knowledge: Mention specific tools often used with these frameworks, such as ACAS/Nessus and STIG Viewer for compliance scanning
We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!
Primary Level Salary Range: $103,600.00 - $155,400.00Secondary Level Salary Range: $129,300.00 - $193,900.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$129.3k-193.9k yearly Auto-Apply 3d ago
IT Support Specialist Level 1
National Community Renaissance 4.7
Remote support specialist job in Rancho Cucamonga, CA
National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training.
National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions.
We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement.
RESPONSIBILITIES
* Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remotesupport for desktops, laptops, mobile devices, printers, etc.
* Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management.
* Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments.
* Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution.
* Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information.
* Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management.
* Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments.
* Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home.
* Ability to work flexible hours. Ability to travel is required.
* Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
$41k-52k yearly est. 13d ago
ERP Application Specialist
Henry Schein 4.8
Remote support specialist job in Placentia, CA
This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system. Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business's needs. This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company's investment in the ERP system.
KEY RESPONSIBILITIES:
Implement new and/or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and/or creates competitive advantages. This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management.
Work with internal and external vendors to coordinate and maintain data integration and workflows for business's ecommerce sites that will automate various data feeds, e.g. inventory updates, sales orders, invoicing, tracking information, etc.
Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.g. Inventory & Supply Chain
Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities.
Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity. Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments.
Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services.
Provide training regarding updates and changes to the system and workflows around best practices.
Other duties as assigned.
SPECIFIC KNOWLEDGE & SKILLS:
Experience in administration and support of EPICOR system preferred but not required
Understanding of ERP functionality including integration with all supporting sub-system
Willingness to learn and be trained on Epicor
Thorough understanding of operational business processes.
Experience with training business users in new processes and technologies
Experience with Web Content Management systems preferred
Understand intermediate Internet and client/server architectures
GENERAL SKILLS & COMPETENCIES:
Good understanding of industry practices
Proficient with tools, systems, and procedures
Basic planning/organizational skills and techniques
Good decision making, analysis and problem solving skills with ability to multi-task
Good verbal and written communication skills
Good presentation and public speaking skills
Good interpersonal skills
Basic conflict resolution skills
Developing professional credibility
MINIMUM WORK EXPERIENCE:
Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
The posted range for this position is $79,992-$99,990 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
This position is eligible for a bonus not reflected in the posted range.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
*******************
. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
$80k-100k yearly Auto-Apply 49d ago
DESKSIDE SUPPORT
Artech Information System 4.8
Remote support specialist job in Orange, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
DESKSIDE
Support Representative Distributed Client Services
Location
:
New York,NY
Duration: 12 months with possible extension.
Job Description:
·
Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
·
provide remote O365 on workstations and mobile devices which would include in Tune MDM application
Remote take-over skills a plus.
·
Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts.
Perform software support for low complexity problems / issues on Buyer or Customer personal computers.
Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
·
Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1.
Famil
iarity with Microsoft Office Suite and other common software applications.
Additional Information
For more information, Please contact
Shubham
97295-4595
$47k-63k yearly est. 3d ago
Services On Site Technician
Lancesoft 4.5
Remote support specialist job in Orange, CA
Duration: 0-3+ Months (Possible Extension but no guarantee) Shift: 8 am to 5 pm (Monday to Friday) Dress Code: Smart Casual, comfortable shoes. No jeans. Driving: Yes Interview Type: Virtual via Microsoft Teams Job Description: The candidate will be responsible for first responder for service and supply request on fleet of printers. Install/move printers, monitor supply levels, replenish consumables, perform basis setup of IP address and print driver, customer service. In-Person Customer Service experience, basic PC and Networking, basic experience on operating printer and copier, basic mechanical and technical skill would be successful in this role.
There will be extensive walking and standing around campus to visit customer's office/location of printer, occasional lifting.
$56k-78k yearly est. 36d ago
IT Technician III
Niagara Water 4.5
Remote support specialist job in Diamond Bar, CA
At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
IT Technician IIIThe IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience.
Essential Functions
Maintain IT Support Department's Tactical goals
Assists team with execute projects based on priorities, goals, and objectives
Support IT Support Supervisor in executing day to day responsibilities.
Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends)
Maintain the highest level of customer service for our end users (technical & soft skills).
Lead departmental projects, contributing where needed for successful completion.
Escalate issues to appropriate IT Teams as needed
Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed
Travel to remote plants as needed at the direction of IT Support Management team.
Document all incoming issues and escalate to the appropriate Support teams
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
4 Years - Experience in Field or similar manufacturing environment
4 Years - Experience in Position
2 Years - Niagara IT Systems Experience or equivalent
*experience may include a combination of work experience and education
List if any travel is required using percentage of time:
25% - on average travels 1 week out of the month
Preferred Qualifications:
6 Years- Experience in Field or similar manufacturing environment
6 Years - Experience working in Position
4 Years - Niagara IT Systems Experience
*experience may include a combination of work experience and education
Competencies
This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:
Lead Like an Owner
Makes safety the number one priority
Keeps alert for safety issues and escalates immediately
Effectively prioritizes tasks based on department goals
Shows respect to others and confronts interpersonal issues directly
Prioritizes resolution of customer issues effectively
Responds promptly and honors commitments to internal and external customers
InnovACT
Makes recommendations to continuously improve policies, methods, procedures, and/or products
Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
Increases performance through greater efficiency
Find a Way
Seeks to develop technical knowledge through learning from other experts
Understands interdepartmental impact of individual decisions and actions
Seeks solutions rather than placing blame
Empowered to be Great
Consistently looks for ways to improve one's self through growth and development opportunities
Communicates clearly and promptly up, down, and across
Communicates effectively to manage expectations
Additionally, IT Technician III is expected to demonstrate:
Outstanding Customer/Client Focus.
Strong technical skillset with ability to diagnose complex, multi-faceted system issues.
Strong knowledge of and experience with Microsoft Office software.
Good written and verbal communication skills.
Strong hands on technology background on both hardware and software platforms.
Ability to adapt to change including advances in technology
Provide technical guidance to Level I/II technicians
Teamwork Orientated.
Education
Minimum Required:
High School Diploma
Preferred:
Bachelor's Degree in Computer Science, related field, or equivalent work experience
Certification/License:
Required: A+ CompTIA or equivalent
Preferred: MTA/MSCE, Network +
Foreign Language
Required: None Required
Preferred: Elementary Proficiency, Spanish
Typical Compensation Range
Pay Rate Type: Hourly$33.24 - $48.20 / Hourly
Benefits
Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
***********************************************
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
$33.2-48.2 hourly Auto-Apply 3d ago
IT Technician II
Nocccd
Remote support specialist job in Anaheim, CA
Primary Purpose PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users.
JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned.
Essential Functions
ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature.
Desirable Qualifications
DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and mac OS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN / WAN , basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software, and technology solutions. Demonstrated commitment to diversity, equity, and inclusion, fostering an inclusive and welcoming environment. Strong communication skills. Problem-solving and organizational skills, with the ability to meet deadlines and prioritize tasks. Willingness to learn and apply emerging technologies to improve efficiency and support operations. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.
Minimum Qualifications
MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Work Schedule
Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.)
$50k-96k yearly est. 8d ago
EHR Application Specialist 2
City of Loma Linda 3.7
Remote support specialist job in Loma Linda, CA
Shared Services: IS Platform Maint and Training (Full-Time, Day Shift) -
Job Summary: The EHR Application Specialist 2 is responsible for the ongoing design, build, testing, validation and ongoing support of mission critical application(s). In addition, this position requires the ability to independently interact with clients and demonstrate critical thinking and follow through skills when developing solutions to identified issues. These services may be provided for both the LLUMC and LLUCH hospitals. Perform other duties as needed.
Education and Experience: Bachelor's Degree required in computer science, information systems, healthcare, or a related field. Experience may be accepted in lieu of degree. Minimum two years of experience in healthcare, information technology, or a related field required. Minimum two years of experience with Epic or other healthcare systems is preferred.
Knowledge and Skills: Solid knowledge of the business/operational area supported by application. Knowledge and understanding of related Information Technology trends and applications. Solid knowledge of clinical or business/revenue cycle workflow in healthcare. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Working knowledge of project management software such as MS Project, Access, and other project management tools. Relate and communicate positively and effectively with others; work calmly and respond courteously when under pressure; collaborate; accept direction. Deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic and documentation skills. Organize technical work; demonstrate excellent planning, problem solving, analysis, and presentation skills; analyze and interpret data, processes and needs based on limited information; make recommendations; manage time effectively and plan and implement objectives effectively. Think critically and work independently; perform basic math and statistical functions; compose written material; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Certification in primary EPIC application is required within assigned Epic applications.
$47k-62k yearly est. Auto-Apply 49d ago
IT/OT Technician
Biophase Solutions
Remote support specialist job in Orange, CA
Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support:
Lab Equipment and Client Workstation Setup
Physically install, cable, and configure laboratory PCs and client terminals used for CDS.
Confirm network connectivity of CDS clients to the domain or local environment.
Assist with installing approved drivers and software required for instrument communication.
Instrument-to-PC Integration Support
Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable.
Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin).
Troubleshoot hardware or connectivity issues during physical setup.
Server Room and Network Coordination
Support racking, patching, and physical organization of virtual host servers or lab switches as directed.
Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity.
Document physical connections and device labeling per plant standards.
User Access and Device Configuration
Assist with domain-join and basic Windows configurations on lab clients under provided SOPs.
Configure local or network printers and barcode devices as needed.
Apply hardening settings and antivirus installations under OT team direction.
Implementation Documentation and Handover
Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking.
Document installation steps and provide feedback on physical setup procedures.
Experience/Requirements:
2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments
Strong experience with Windows client configuration, instrument connectivity, and physical network setup
Comfortable working in lab environments with strict documentation and procedural controls
Basic understanding of GxP, ALCOA+, and validated system handling
Familiarity with Active Directory, network troubleshooting, and desktop deployment
Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!
$25-40 hourly Easy Apply 12d ago
Specialist, Field Clinical (San Franciso/Bay Area)
Terumo Neuro
Remote support specialist job in Aliso Viejo, CA
Deliver technical, clinical, and educational support for all MicroVention products. Conduct training sessions and provide case support to physicians and hospital staff. Additionally, collaborate with the North American Sales and Marketing teams, support clinical training programs, and demonstrate an exceptional understanding of neurovascular procedures to enhance overall product effectiveness and patient outcomes. Job duties:
+ Provide clinical case support to physicians and hospital support staff for neurovascular procedures using MicroVention products, ensuring adherence to instructions for use and best practices for optimal safety and effectiveness.
+ Facilitate educational and technical trainings for physicians and hospital support staff focusing on best practices for the initial use of new technologies and ensuring the safe and effective application of all MicroVention products.
+ Collaborate with the North American Sales and Marketing teams to provide optimal technical and clinical support for product evaluations, new physician users, clinical in-services, and educational programs for all MicroVention products.
+ Develop a comprehensive understanding of the appropriate application of all MicroVention products in neurovascular procedures.
+ Support evaluations of new products through education and clinical case support.
+ Support analysis and reporting on clinical performance issues and support post market surveillance as needed.
+ Mentor new Field Clinical Team (FTC) members by providing case observation shadowing, pre-case planning, anatomy review and post-case review.
+ Present on FTC calls to share product and procedural information, with the goal of educating and enhancing understanding across the North American Field team.
+ Support research and analytics on competitive products and their potential impact on MicroVention business; provide feedback from relevant experiences in the field to appropriate Marketing team members.
+ Support regional physician training programs (e.g., EDGE, Next Roadshow).
+ Complete assigned administrative tasks promptly and thoroughly, including, but not limited to, trunk stock scans, expense reports, and other duties as directed by the clinical leadership team.
+ Ensure the organization and maintenance of relevant files containing anonymized, HIPAA-compliant case images and documents.
+ Communicate frequently and effectively with local and regional Territory Sales Managers to best support business outcomes through strategic collaboration.
+ Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization.
+ Perform other duties and responsibilities as assigned.
Salary: $90,000 - $115,000 Financial compensation packages may be higher/lower than what is listed, & will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand.
**Auto req ID:**
13082BR
**Location MV:**
Aliso Viejo, California, USA
**Department Name:**
420-North America Sales
**Qualifications:**
1. Technical, associate, or bachelor's degree, or equivalent combination of education and experience.
2. Registered Radiologic Technologist (R.T.) CV, VI, CI, Registered Nurse (R.N.) or Endovascular, Cardiac background with a minimum of five (5) years of experience in the Angio-Suite (or equivalent) interventional procedures, with experience in neuro endovascular therapies as a technologist or nurse preferred.
3. Minimum of three (3) years of experience in a Neuro endovascular interventional role in a hospital setting OR minimum one (1) year of prior medical device industry experience with Neuro/Peripheral/Cardiac interventional company OR minimum one (1) year of experience with MicroVention at the Associate Clinical Specialist level.
4. Knowledge of complete vascular anatomy (cardiovascular system) and physiology with an extensive focus on knowledge of neuro anatomy and physiology.
5. Capability and flexibility to travel to hospitals and participate in clinical case coverage.
6. Understanding of project management, clinical study project, trials, and personnel management.
7. Strong written and verbal communication skills; capable of effectively interfacing/communicating with sales staff, cross-functional MicroVention teams, and worldwide distributor organizations.
8. Moderate computer and iPad skills with working knowledge of MS Excel, Word, PowerPoint, Teams, Outlook, and maintaining customer databases.
9. Extremely reliable and dependable.
10. Neurovascular/peripheral catheterization knowledge, techniques, and skills.
11. Ability to recognize normal and abnormal disease processes as they relate to clinical cases and the use of MicroVention products.
12. Ability to effectively articulate MicroVention product use, concepts, outcomes, and clinical advantages.
13. Ability to effectively interface with physicians, staff, hospital administration, and Sales and Marketing peers.
**Desired Qualifications**
1. Endovascular industry experience preferred.
2. Ability to handle multiple tasks effectively and consistently meet deadlines.
3. Attention to detail.
4. Ability to work both as a team member and autonomously.
EEO
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
Fair Chance Ordinance
If you are applying to perform work for Terumo Neuro in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Terumo Neuro reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Terumo Neuro will consider for employment qualified job applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance.
**External-Facing Title:**
Specialist, Field Clinical (San Francisco/Bay Area)
**Posting Country:**
US - United States
**Salary Range:**
$90,000 - $115,000
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
$90k-115k yearly 60d+ ago
Technical Support Engineer - Early Careers
TP-Link Systems Inc. 3.9
Remote support specialist job in Irvine, CA
Job Description
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
Overview:
We are seeking independent, energetic technology-driven professional to become a part of our North American-Based Business Network SupportSpecialist. This position will focus on our SMB/Enterprise product lines and our North American customer base. You will serve as the first point of contact for any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner through live phone, chat, and email support. Additionally, you will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements.
Responsibilities:
Provide customer support by phone, chat, and email.
Troubleshoot and resolve networking related problems in a timely manner.
Uncover customer's needs, creating solutions, and resolving problems.
Make a positive impression with customers through best-in-class customer service.
Immediate escalation of critical problems.
Document support tickets escalate complex issues to higher-level support teams.
Walk customers through hardware installation or software configuration process.
Requirements
Bachelor's degree in Business Information Management, Communication, Computer Science, or a related field.
Experience in business customer technical support experience via chat, phone or email.
Experience working in customer service or call/support center environments.
Able to provide customer solutions based on requirements and TP-Link business products.
Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively.
Able to provide customer solutions based on requirements and TP-Link business products.
Additional Skills (Preferred):
Experience supporting SMB/Enterprise products is a plus.
Knowledge of Wired and Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management).
Experience configuring at least one type of commercial networking product, such as firewalls, VPN routers, switches, or wireless access points.
Benefits
Compensation- $80,000-$100,000
Free snacks and drinks, and provided lunch on Fridays
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
Contributions to 401k funds
Bi-annual reviews, and annual pay increases
Health and wellness benefits, including free gym membership
Quarterly team-building events
At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.
Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
$80k-100k yearly 12d ago
Athletic Specialist Track and Field
Santa Ana Unified School District
Remote support specialist job in Santa Ana, CA
Santa Ana Unified School District See attachment on original job posting Knowledge of the sport applicant wishes to coach. Must be able to pass all required district background checks. Must have the following clearance documents completed before hired: CPR/First Aid, Concussion Training, Heat Illness Prevention, Sudden Cardiac Arrest, NFHS Fundamentals of Coaching. Conditions of Employment: Employees in this job title are subject to the terms and conditions set by the Santa Ana Unified School District. Employment is subject to review at the conclusion of each season and renewed on an annual basis.
Employees in this job title are subject to the terms and conditions set by the Santa Ana Unified School District.. Employment is subject to review at the conclusion of each season and renewed on an annual basis.
$48k-87k yearly est. 16d ago
Open Publishing Applications Specialist
The Claremont Colleges Services 3.8
Remote support specialist job in Claremont, CA
The Open Publishing Applications Specialist (OPAS) will join a highly motivated team of librarians to support open access and open publication, and enhance discovery and delivery of scholarship, creative works, data, and more. This position will provide technical support and trainings for our current suite of scholarly communication and open publishing applications, which includes The Claremont Colleges Digital Library (CCDL), Scholarship@Claremont (S@C) and Pressbooks. This role builds connections to internal and external applications and uses creativity and innovation to create new and exciting applications that improve the development, access, and discovery of open educational resources. This role works within established IT standards and practices to support and expand our digital scholarship infrastructure, including the institutional repository, Scholarship@Claremont, open educational resources, and digital publishing platforms, such as the CCDL. They will be committed to providing excellent service and to developing effective and efficient workflows to ensure that our Open Publishing programs continue to meet the research, teaching and learning needs of The Claremont Colleges.
Priority Deadline: The deadline for first consideration is January 23, 2026. Please note that a cover letter and CV/resume are required along with the application.
ESSENTIAL FUNCTIONS
Open Publishing Services
Contributes to the development and customization of open-source publishing tools in alignment with institutional needs and open access principles.
Leads the technical development and support of emerging open publishing technologies and platforms, including those supporting open educational resources (OERs), student scholarship, and faculty publications hosted on Scholarship@Claremont.
Collaborates with library and institutional partners to build sustainable workflows for open educational publishing and other scholarly outputs.
Platform Development and Technical Support
Maintains applications and workflows that support academic publishing services for platforms such as CONTENTdm and Bepress Digital Commons
Provides one-on-one or small group training for library staff, faculty, and/or students on how to use applications and tools such as migrating Open Educational Resources (OERs), as needed.
Collaborates with relevant Library colleagues in designing and implementing integrations between digital library platforms, including CONTENTdm, for open publishing and campus systems such as learning management systems or other third-party tools via APIs or custom development solutions.
Collaborates with TCCS IT and library colleagues to support a secure, scalable, and sustainable technology environment.
Digital Initiatives and Open Publishing team
Contributes to policy and process development related to open scholarship and publishing in collaboration with the Digital Initiatives and Open Publishing head and the Open Publishing and Digital Production Associate.
Maintains current knowledge of developments in open publishing and institutional repository management, and other aspects of evolving strategies for scholarly communications and open infrastructure technologies.
Participates as an active and engaged team member by attending unit meetings to discuss priorities and assist with solutions.
Contributes to unit planning and goal setting in support of the library's strategic initiatives.
Welcomes and values everyone's perspectives; is committed to fairness and to equal access to information.
Perform other related duties as assigned.
QUALIFICATIONS
Unless otherwise stated, the following qualifications are
required
to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.
Education/Training:
Bachelor's degree in related field.
Formal coursework or training in web or application development
Experience:
Minimum 2 years experience with the following:
Supporting institutional repository systems, including storing, organizing, securing, and sharing digital assets (Bepress Digital Commons, Pressbooks, Hyrax, DSpace, Islandora)
Working with prevalent library data formats such as MARC, DublinCore, XML, JSON, and Linked Open Data
Experience working in a collaborative environment, particularly in higher education, libraries, or cultural heritage institutions
Experience with enhancing or supporting digital accessibility
Competencies:
Knowledge of information systems for research discovery.
Ability to effectively train and support non-technical users (in the adoption and use of systems, tools or processes)
Strong organization, time management, and planning skills. Effective at meeting deadlines, adjusting priorities, and working on multiple projects simultaneously.
Open to learning and developing new skills
Excellent interpersonal, verbal, and written communication skills.
Demonstrated ability to collaborate effectively with colleagues and researchers from many different communities.
Demonstrated ability to make decisions independently in a rapidly changing environment.
Preferred Experience:
Knowledge of cloud-based or containerized application environments (Docker, AWS, Reclaim Cloud) with one or more programming or scripting languages (JavaScript or TypeScript, CSS, Python and/or PHP, SQL)
Experience with platform migration strategies
Understanding of open standards (IIIF), open data, and open research and their role in academic research
Experience in project review, analysis, development, planning, and assessment.
Work Schedule: The regular hours for this full-time position are 40 hours scheduled from 8:00 a.m. to 5:00 p.m., Monday through Friday for 12 months annually. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit. This position is eligible for a hybrid work schedule to work partial hours remotely as approved by the supervisor.
Union: This position is represented by The Claremont Colleges Services Library Staff Federation AFT Local 6735. The employee in this position will be bound by the collective bargaining agreement.
COMPENSATION
Pay: The pay rate for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $33 - $36.06 per hour.
Benefits: This position is eligible for our employment benefits package including:
medical, dental, vision,
10% retirement contributions after one year (no matching required),
group life insurance,
generous time off,
professional development funds,
discounts for mobile plans, software, and entertainment,
access to fitness facilities,
and more!
PHYSICAL REQUIREMENTS
Physical Requirements:
Sedentary work that primary involves sitting and standing:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Active work that primary involves standing and walking:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Light work that involves moving objects weighing up to 10 pounds:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Medium work that includes moving objects weighing up to 25 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Medium work that includes moving objects weighing up to 40 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Heavy work that includes moving objects weighing up to 50 pounds:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Operate a street legal golf cart, a company automobile, or other heavy machinery:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Read or write electronic or printed materials:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Communicate verbally in person, by phone or another device:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Moving body into different positions to work down low, overhead, or outward:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work involving climbing ladders, stairs, scaffolding, or similar:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work in various environments including low, high, tight, low-ventilation, or confined spaces:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work indoors in climate-controlled spaces:
☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never
Work outdoors in various weather conditions:
☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never
Work in a noisy environment:
☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never
Disclaimer:
This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed.
ADA/OSHA:
This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).
Equal Opportunity Employer:
TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.
How much does a remote support specialist earn in Highland, CA?
The average remote support specialist in Highland, CA earns between $37,000 and $90,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Highland, CA