Technical Support Specialist
Remote support specialist job in Kansas City, MO
About the Role
We're looking for a hands-on IT professional to support our team with both in-office and remote technology needs. You'll play a key role in keeping systems running smoothly, assisting colleagues with technical issues, and helping implement new technology initiatives across our offices. This is a hybrid role based in Kansas City, with occasional travel required.
What You'll Do
Provide practical technical support to staff, whether onsite or remotely, ensuring devices and systems function reliably.
Troubleshoot and resolve hardware, software, and network issues quickly and effectively.
Keep an accurate record of all IT equipment, software, and office technology.
Assist with office moves, new setups, and technology upgrades.
Identify opportunities to improve processes and workflows, and bring them to the team's attention.
Install, configure, and maintain computers, peripherals, and other office technology.
Travel up to 30% as needed for office support or project work.
Be in-office at least three days per week, with flexibility for additional days depending on business needs.
What We're Looking For
3+ years of experience in IT support or a related field.
Strong skills with Microsoft Office and experience with document management systems, such as NetDocuments.
Solid understanding of networking fundamentals and hands-on troubleshooting for hardware and software.
Experience supporting network printers, copiers, and multifunction devices.
Knowledge of iOS devices and mobile device management (MDM) tools is a plus.
Ability to provide clear guidance and basic training to end-users.
Bachelor's degree in Information Technology, Information Systems, or a similar field preferred.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Support Technician
Remote support specialist job in Lenexa, KS
Support Technician
Compensation: $26 - $30/hour, depending on experience
Inceed has partnered with a great company to help find a skilled Support Technician to join their team!
Join a dynamic team where you'll handle day-to-day support needs and maintain core systems. This role is perfect for someone who thrives on driving improvements and ensuring users can work seamlessly. Dive into a hands-on position that offers the chance to troubleshoot, resolve, and enhance user experiences.
Key Responsibilities & Duties:
Provide Tier 1-2 support for desktops and laptops
Troubleshoot Microsoft Windows, Microsoft 365, and Teams issues
Manage user accounts and group policies in Azure AD
Support software deployments and updates
Monitor system performance and escalate problems
Assist with network connectivity and printer issues
Document processes and resolutions
Contribute to support workflow improvements
Required Qualifications & Experience:
4-6 years of IT support experience
Proficiency with Microsoft products
Understanding of networking and infrastructure basics
Experience with ticketing systems and IT workflows
Strong communication skills
Nice to Have Skills & Experience:
Exposure to architecture or engineering software
Experience supporting CAD workstations
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Desktop Support Engineer
Remote support specialist job in Gardner, KS
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Data Support Specialist
Remote support specialist job in Overland Park, KS
The Analytics & Insights team is excited to add a consultant to support marketing operations and quick-turn analytics. This is a great role for someone early in their career (or someone looking to get back into the workforce), who is comfortable writing SQL and excited to learn in a fast-paced, high-volume environment.
WHAT YOU'LL DO
Modify SQL queries to generate targeted marketing lists for campaigns and promotions.
Support weekly marketing communications - ensuring audience lists are correct, complete, and delivered on time.
Respond to internal “request forms” from Marketing teams and clarify targeting criteria as needed.
Run “quick-turn” ad hoc data pulls
(nothing requiring deep modeling or long-form analysis)
.
Upload list outputs via pre-written Python scripts
(no need to write code from scratch - just execute).
Partner with a high-caliber analytics team (managers + data engineer) and learn the data ecosystem.
WHO THRIVES IN THIS ROLE
Someone with SQL experience (internships or 1-3 years in analytics, data, or marketing ops)
Someone who understands the basics of relational databases - joining tables, logic flows, data relationships
A fast learner who's comfortable working with very large datasets
Someone who communicates well and isn't afraid to clarify requests or ask questions
Someone who enjoys structured, process-driven work with some variety
(90% planned, 10% creative problem-solving)
NICE-TO-HAVES
Light familiarity with Python (executing scripts).
Exposure to marketing/CRM concepts.
Any experience with Tableau, dashboards, or data visualization.
(Not required at all - truly nice-to-haves.)
The hiring manager is excited to see resumes ASAP and ideally have someone ready to start on January 5th! Don't wait, this opportunity definitely won't be around long!
MUST BE IN THE KANSAS CITY METRO AND WILLING TO BE IN OFFICE 2-3 DAYS A WEEK!
Personal Computer Support Technician
Remote support specialist job in Overland Park, KS
Computer Support Specialist - Full Time
Seeking Fulltime PC support specialist. No sponsorship or non-local candidates please.
This is a FT job for an entry level, recent graduate for an in-office job in Overland Park, KS..
Requirements?:
Good Attitude.
Willing to learn.
Solid Understanding of Windows 11 OS and Office365.
The right person with the right attitude can be truly entry level.
$40-50k
Contact Eric Walters, *************************. Will interview promptly.
Technical Support Engineer
Remote support specialist job in Lenexa, KS
Our Company:
With offices in Pennsylvania, U.S., Dublin, Ireland and Singapore, Island Networks is an innovative IT Services company that provides cloud and converged IT infrastructure solutions to large enterprises globally.
Since its inception in 2012 Island Networks has built a world class team of professionals along with a customer base of blue-chip global organizations and in recent years the company has experienced rapid growth, particularly in the pharmaceutical and high-tech vertical industry sectors.
The culture in Island Networks is one where attitude and ability is favored over experience.
The Opportunity:
We are seeking to recruit a highly motivated professional to join our team, and work at our client's site in Lenexa, KS.
Job Description & Duties:
Provide technical support onsite to ICON Applications and Systems in accordance with ICON SOPs\WPs\BPs and appropriate project specifications.
Perform administration and maintenance of business applications.
It is important to have the ability to grasp understanding of our critical Laboratory Information Management Systems (LIMS) and how they impact the business and our clients and patients. These applications are typically validated apps that adhere to strict controls such as regulatory compliance and they are subject to audits both internally and externally. They are custom apps for our industry and not standard off the shelf apps so it is important that the individual can learn these concepts quickly.
Change Management: Attend Change Management meetings and ensure that any changes planned such as patching, network upgrades, new policies do not impact the availability of systems
Any changes planned for applications / systems should be discussed with the IT Management team and also the business to ensure disruptions to the business are prevented.
Monitor the availability and performance of supported applications. Review system and application logs.
Lead periodic maintenance activities for the site related to application and OS patching activities.
Work under instruction and liaise with the IT Department Early Phase Development teams (based out of the EU) to ensure that any IT activities do not impact negatively the business.
Resolve incidents and service requests. Ensure all tickets are captured in our Helpdesk System.
Liaise with Application Vendors as required with the understanding that any suggested changes by the vendor must adhere to our strict controls around change management in order to ensure continued validation.
Perform release management activities as it relates to coordinating the review and scheduling of application releases implementing, configuring, and testing new product versions with end users.
Provide audit support on privileged user access reviews, audit queries and other compliance activities.
Perform problem management analysis and activities.
Triage issues and escalate it to other internal IT groups and IT Development teams as needed.
Manage proper system documentation and regularly review and maintain the IT knowledge base to improve overall customer experience.
Configure, Monitor and address application related and job failure alerts on time.
Work on projects assigned by the IT Manager / IT Director.
Important: This role is required to be onsite 5 days a week. It is not a remote job.
Soft Skills:
Experience in a similar role preferably in medium-to-large scale global organization related to application support. Familiarity with a health care setting or the pharma industry would be beneficial.
A working knowledge of the system development life cycle and general application support standards.
Good understanding of the IT service management processes - Incident, Request, Problem, Change.
Excellent organizational and written skills and the ability to interact with staff at all levels in our organization are essential.
Work independently or as integral part of an effective and highly skilled team.
Project Management Skills.
Ability to grasp new concepts quickly in particular around audit, compliance and validation of systems.
Technical Skills:
Understand networking concepts. Has experience with patching, IP management, DHCP, DNS, switches.
Active Directory / Group Policies.
Windows Server & Linux administration.
Any technology certifications or experience related to Enterprise applications\ Database\ OS\Programming languages.
Nice to have Skills
Familiarity or interest with a health care setting or the pharma industry would be beneficial.
Experience of temperature monitoring systems.
Benefits:
Paid time off + Paid Sick Time
Paid holidays
Group medical covered at up to 70%
100% company-paid short-term & long-term disability
100% company-paid dental, AD&D, and life insurance
100% company-paid vision insurance
401(k) plan with 4% employer match after 1 year, vested 100% immediately
Overtime Bonus potential
Applicants must be authorized to work for any employer in the United States, both now and in the future. Island Networks is unable to sponsor or assume the assignment of sponsorship of any employment Visa.
Island Networks is an Equal Opportunity Employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
Network Administrator
Remote support specialist job in Overland Park, KS
Join Our Team as a Network Administrator IT Specialist - Overland Park, KS
Are you a proactive IT professional with a passion for networking and a keen eye for detail? We are seeking a dynamic Network Administrator IT Specialist to support, maintain, and optimize network infrastructures in a fast-paced environment. This pivotal role ensures seamless connectivity, security awareness and reliable access across both cloud and on-premises environments, making a real impact on our organization's technology landscape.
What You'll Do:
Configure, monitor, and maintain Cisco Meraki firewalls, switches, and wireless access points to ensure secure and efficient network operations.
Manage Azure virtual networks, subnets, and support network security groups to support our cloud infrastructure.
Support and troubleshoot site-to-site and client VPN connections, ensuring secure remote access.
Implement and support Conditional Access policies within Microsoft Entra ID for enhanced security.
Configure and troubleshoot authentication systems including RADIUS, LDAP, SAML, and MFA.
Maintain firewall rules and network segmentation to uphold security best practices.
Provide Tier 1 and Tier 2 support for network-related and general IT issues.
Diagnose and resolve connectivity challenges related to VPN, DNS, DHCP, VLANs, multicast traffic, and overall network performance.
Troubleshoot hardware and software issues on desktops, laptops, and mobile devices.
Assist with basic network cabling tasks, including patching and testing, and coordinate physical network upgrades with vendors.
Maintain comprehensive documentation of network configurations, IP schemas, and access policies.
Collaborate effectively with internal teams and external vendors on IT projects and support escalations.
What We're Looking For:
Associate or Bachelor's degree in Information Technology, Networking, or a related field, or equivalent hands-on experience.
2+ years of experience supporting networks, with demonstrated expertise in Cisco Meraki environments.
Certifications such as CompTIA Network+ or Cisco Meraki certifications are a plus.
Technical Skills:
Hands-on experience with Cisco Meraki dashboard and hardware.
Proficiency in Azure virtual networks, VPN gateways, and network security groups.
Knowledge of authentication systems including RADIUS, LDAP, SAML, MFA, and Conditional Access.
Strong understanding of TCP/IP, DNS, DHCP, VLANs, and routing protocols.
Basic scripting skills (PowerShell, Bash) are advantageous.
Soft Skills:
Excellent analytical and troubleshooting abilities.
Effective communicator with strong interpersonal skills.
Self-motivated, able to work independently, and prioritize tasks efficiently.
Detail-oriented with a collaborative approach to problem-solving.
Other Requirements:
Willingness to support physical network infrastructure and coordinate with vendors on cabling and hardware projects.
Relevant certifications are preferred but not mandatory.
If you're ready to leverage your networking expertise in a challenging and rewarding role, apply now to become a vital part of our IT team and help drive our organization's connectivity and security forward!
On-site full-time. Contract-to-hire
Client Support Specialist
Remote support specialist job in Topeka, KS
Title: Client Support - Associate
Contract
Description: Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities:
Provide basic technical support to Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements:
1 - 3 years of related work experience, or an equivalent combination of education and experience.
1 - 3 years of customer service experience. Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.
Preferences: 1 - 3 years technical experience a plus. Previous experience troubleshooting desktop, printer and notebook issues. Very strong user and support of MSOffice.
Thanks
Shivam
Email- EMAIL: ************************************
IT Support Analyst
Remote support specialist job in Kansas City, MO
We are seeking a skilled and detail-oriented IT Analyst to join our team. The IT Analyst will be responsible for supporting IT infrastructure, troubleshooting technical issues, and assisting in the implementation of IT solutions that enhance operational efficiency. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, excellent customer service skills, and the ability to work collaboratively with various teams.
Your Responsibilities:
* Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues.
* Assist in the deployment, configuration, and maintenance of IT systems, including workstations, network equipment, and mobile devices.
* Create, maintain and update IT documentation, SOP's, including asset inventories, network diagrams, and user guides.
* Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives.
* Support cloud-based applications and platforms, ensuring seamless integration and functionality.
* Manage user accounts, permissions, and access control across various IT systems.
* Assist in the development and enforcement of IT policies, procedures, and best practices.
* Provide training and guidance to employees on IT tools and cybersecurity awareness.
* Participate in IT audits, risk assessments, and compliance initiatives.
* Assist with new hire onboarding and IT orientation, ensuring smooth setup of IT resources and accounts.
Skills - Qualifications:
* Strong knowledge of Windows operating systems, Active Directory, and Office 365.
* Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN.
* Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection.
* Knowledge of cloud computing platforms such as Azure and SharePoint is an asset.
* Highly motivated with the ability to work independently.
* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Education/Experience:
* Minimum of 2-4 years of experience in IT support, systems administration, or a similar role.
* Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are a plus.
* Successfully managed small- to medium-sized projects for a minimum of two years.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $34 - $36 / hour
Disclaimer:
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Desktop Support Analyst
Remote support specialist job in Missouri City, MO
Our client is a renowned manufacturer of industrial equipment and machinery, with a focus on providing high-quality solutions for the oil and gas industry. With decades of experience and expertise, they have built a reputation for reliability, efficiency, and innovation in the design and production of pumping units, power transmission products, and automation systems. They are looking to add a Desktop Support Analyst to their team in the Missouri City, TX area!
Job Summary:
The On-site Desktop Support Analyst will work with the IT team and provide hands-on technical support to end-users, with a strong emphasis on executive personnel. This role requires expertise in Microsoft Intune and Mobile Device Management (MDM) solutions to ensure seamless device deployment, configuration, and compliance across our organization. As an on-site only position, the ideal candidate will deliver proactive deskside support, troubleshooting, and maintenance directly at user locations, prioritizing high-level executives to minimize disruptions and enhance productivity. If you thrive in a fast-paced environment and excel at VIP-level service, this is your opportunity to make a direct impact.
Key details:
3-month contract
$29/hour
M-F schedule
Fully onsite at the Missouri City location
Key Responsibilities:
Provide deskside technical support to executive personnel, including hardware setup, software installations, and immediate issue resolution for laptops, desktops, peripherals, and mobile devices.
Diagnose and resolve hardware, software, and network issues at the user's location, ensuring minimal downtime for critical stakeholders.
Manage and administer Microsoft Intune for endpoint management, including device enrollment, policy configuration, app deployment, and compliance enforcement.
Implement and maintain MDM solutions to secure and monitor corporate devices, handling updates, remote wipes, and conditional access policies.
Conduct proactive maintenance of executive workspaces, such as conference rooms and collaboration tools, to prevent issues and optimize performance.
Collaborate with IT teams to escalate complex problems, document resolutions, and contribute to knowledge base articles for common support scenarios.
Perform inventory tracking, asset management, and basic cabling/support for on-site infrastructure.
Deliver one-on-one training sessions for executives on Intune-managed devices, security best practices, and troubleshooting techniques.
Ensure adherence to company security protocols, including data protection and access controls, while supporting audit requirements.
Required Qualifications:
3+ years of experience in desktop support, with at least 1 year focused on executive or VIP deskside support.
Proven hands-on expertise with Microsoft Intune, including configuration profiles, app protection, and device compliance.
Strong knowledge of MDM principles and tools (e.g., Intune integration with Azure AD).
Proficiency in Windows OS, Microsoft Office Suite, and common peripherals (printers, scanners, docking stations).
Excellent customer service skills, with the ability to communicate technical concepts clearly to non-technical executives.
Availability for on-site work during standard business hours, with occasional flexibility for urgent executive needs.
Preferred Skills:
Experience with ticketing systems (e.g., ServiceNow, Jira, Freshservice) and remote support tools.
Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or CompTIA A+.
Ability to lift and transport equipment up to 50 lbs for on-site setups.
Support Technician 2
Remote support specialist job in Overland Park, KS
Job DescriptionDescription:
Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office.
We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner.
Requirements:
Responsibilities:
Troubleshoot hardware and software issue, ensuring timely resolution
Provide technical support to end users via phone, tickets, email and in-person
Document and track issues using our ticketing system, and escalating when necessary
Assist in setting up and configuring computer systems and applications
Maintain accurate user accounts and permissions
Educate users on best practices and IT policies and stay up to date with new technologies
Collaborate with other members of the IT team to ensure that customers receive the highest level of service
Generates and maintains dashboards and reports that track product health and success metrics
Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues
Qualifications:
3+ years of experience in IT support
High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred
Experience supporting customers in corporate environment
Experience with IT Service Management ticketing systems
Experience with Azure M365 and AWS preferred but not required
Basic understanding of computer systems, networks, and software applications
Strong problem-solving skills and ability to troubleshoot and think logically
Experience with Microsoft Windows and Office, as well as experience with desktop hardware
Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment
Dynamic PC Support Techician
Remote support specialist job in Lenexa, KS
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
desktop support
Remote support specialist job in Kansas City, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hi ,
If you are interested please call back **************or share your best time to reach you
I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email..
ROLE :Desktop Support
LOCATION:KANSAS CITY, MO
Duration:1+ year
· Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
· Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
· Outlook PST files.
· Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.
· Travelling is required
Additional Information
For more information, Please contact
Shubham
************
Production Support Specialist
Remote support specialist job in Lees Summit, MO
Job DescriptionDescription Aspen Contracting is seeking a detail-driven Production Support Specialist to support roofing project coordination and logistics. This role involves reviewing paperwork, ordering materials, scheduling subcontractors, and assisting with payroll. Ideal candidates thrive in fast-paced environments, communicate clearly, and bring sharp organizational skills. Familiarity with construction or shingle roofing is a plus.
Schedules needed:
Monday-Friday 7am-4pm Monday- Friday 1pm-9pm
Key Responsibilities
Key Responsibilities:
Coordinate job scheduling and material deliveries
Manage paperwork, invoices, and job documentation
Maintain reports and track project status
Process bi-weekly subcontractor payroll
Skills, Knowledge and ExpertiseQualifications:
Proficiency in Microsoft Office tools
Strong attention to detail and follow-through
Team-oriented with independent work capabilities
BenefitsBenefits:
Health and dental insurance (after 60 days)
401(k) eligibility (after 1 year)
Certification opportunities in safety and equipment operation
Product Application Specialist
Remote support specialist job in Lenexa, KS
COME FOR THE JOB-STAY FOR THE CAREER! PRODUCT APPLICATION SPECIALIST! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN LENEXA, KS! Hughes Machinery Company is an FCX Performance/Applied Industrial Technologies Company and a leading Industrial and Capital Equipment company. As an Inbound-Product Application Specialist with FCX Performance/Hughes Machinery, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results!
In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country
Professional development and training
Team oriented company culture where it's called work for a reason but have fun in the process
Join a local team with company backing
Essential Functions & Responsibilities:
Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment.
Maintains responsibility of orders from quotation to collection:
Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software.
Responds to customer inquiries.
Processes customers' orders and send order acknowledgements.
Review customer purchase orders for special conditions/documentation
Checks availability and verifies ship dates.
assists customers by suggesting related items, explaining features, and checking customer's buying history.
Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery.
Negotiates pricing and delivery with vendors when necessary.
Works closely with Outside Sales Team in soliciting business, executing order transactions and maintaining superior customer service levels.
Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing workload when possible, answering phone calls, etc.)
Maximizes gross margin by demonstrating the value of our superior service, problem solving, and technical expertise.
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date.
Other duties as assigned by Management.
Preferred Education/Experience:
Bachelor's Degree preferred.
1-3+ years' experience in Customer or Technical Service preferred, experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus.
Knowledge of industrial valves, pumps, steam systems or HVAC a plus.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplySenior Analyst, Finance Operations- Pricing Support
Remote support specialist job in Topeka, KS
**_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense.
Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill.
**_Responsibilities_**
+ Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience
+ Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores
+ Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores
+ Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive
+ Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas
+ Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated
+ Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred
+ Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability
+ Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources
+ Actively engage in updating processes and SOPs
+ Service multiple suppliers and/or processes in a fast paced and highly analytical environment.
+ Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts.
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of experience, preferred
+ Proficient in Microsoft Office, especially in Excel and Access, preferred
+ Excellent communication and interpersonal skills
+ Sense of urgency, attention to detail and accountability needed
+ Ability to build strong collaborative relationships and communicates effectively
+ Strong organizational skills
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000-$73,440
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
\#SP-1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Fix It and Learn It: Appliance Repair Tech Wanted Schools -On Us!
Remote support specialist job in Kansas City, KS
Job DescriptionBenefits:
Company car
Company parties
Competitive salary
Employee discounts
Free uniforms
Health insurance
Paid time off
Training & development
Benefits: * Guaranteed minimum $800 a week when working full-time hours after training.
Take home service vehicle, company card for gas for service vehicle and supplies
Cell phone, company branded work shirts
Paid time and vacation days, paid holidays after one year
Initial and ongoing paid training
Sams Club membership
No nights or weekends, no on-call days, usually home by dinner time
Weekly pay will be hourly + commission after training (averages around $30 an hour, commission paid on labor only). Hourly when in training.
Tager appliance repair will pay for your appliance repair online training that you can complete in about two weeks from home and get paid
As well as on-line training you will receive hands on training with our trainer
Insurance allowance paid weekly after training
Are you a problem-solving wizard with a knack for bringing machines back to life? Do you thrive on the satisfaction of a job well done and the gratitude of happy customers? Were on the hunt for a skilled Appliance Repair Technician or Trainee to join our dynamic team! At Tager Appliance Repair, youll tackle everything from rogue refrigerators to defiant dryers, using your expertise to save the dayone appliance at a time. Even better, well invest in your growth by sending you to school to sharpen your skills and stay ahead of the game. If youre ready to turn your technical talents into a rewarding career with great pay, awesome benefits, and a crew thats more like family, this is your chance to shine!
.The Job:
Travel to and from customers homes for diagnosis and repairs of kitchen and laundry appliances
Troubleshoot and test appliances
Diagnose and repair products using schematics and test meters
Research parts needed for repairs
Part install
Collect payments from customers
Pickup part from part suppliers
You:
Must be able to move common appliances around without damaging the customers home
Must be able to lift or maneuver 75 pound
Stair climbing in some homes is to be expected
Must have clean and valid drivers license
Must be able to pass background and drug test
Must speak English
Must have own hand tools
Must attend periodic training classes
Must provide your own clean black shoes, black slacks, and belt to be worn every day. (provided shirt must be tucked in)
Join Our Team.
Our phone operators do not know about the open position. Email questions only please
Engineer Computer Systems Support
Remote support specialist job in Lenexa, KS
EUC / Desktop Engineer Windows OS 10/11, Network Basics, HP and Dell Desktop/Laptop, Mac OS, Pathing / Vulnerability Management. Attributes 1. Self-Managed/Independence: * Responsibility: TAs act as the sole IT support for their designated site, necessitating the ability to make decisions on the fly based on priorities.
* Initiative: TAs are expected to proactively understand support requirements and familiarize themselves with singular one-off processes at their site.
* Documentation: TAs must take the initiative to update and maintain knowledge documentation, ensuring accurate and up-to-date information.
* Expertise: TAs may need to become Subject Matter Experts (SMEs) on processes specific or unique to their site.
2. Leadership/Ownership:
* Direction: Manufacturing and Remittance sites consider their TA as a primary source of direction for IT issues and questions.
* Responsiveness: TAs need to provide timely and effective direction, training, and guidance to sites for technology-related processes, concerns, or solutions.
* Standards: TAs are expected to adhere to best practices and client/company standards in guiding site personnel through IT matters.
3. Continuous Learning/Collaboration:
* Proactivity: Acknowledging the limitation of Knowledge Documents, TAs should actively create, update, and share their own knowledge documents.
* Knowledge Gap Addressal: TAs play a crucial role in identifying and addressing gaps in documentation to ensure comprehensive support.
* Adaptability: TAs should be open to continuous learning, especially when implementing new processes, to stay abreast of technological advancements.
Key Requirements
1. Education:
* Bachelor's degree and 3 years related experience in technology and support functions.
* Field of Study: Computer Science, Information Systems.
2. Transportation:
* Possession of a valid driver's license due to the absence of public transportation in the local area.
* Ability to commute to the site outside normal dayshift hours.
o Coverage for severity tickets that require the Technical Analyst to be to on site in a certain time frame.
o Change Requests that require the Technical Analyst to support the change.
o Must have the flexibility to work off hours when needed to accomplish task during site downtime.
3. Technical Proficiency:
* Proficiency and experience in troubleshooting and resolving issues locally at a site, and effective resolution of IT-related issues and maintenance t asks.
* Strong knowledge of hardware, software, and networking.
* Skilled in diagnosing hardware failures and proficient in performing component-level repairs or replacements, including adapters, graphics cards, and other critical computer components, ensuring seamless functionality and minimizing disruptions to operations.
* Proficient in working with diverse operating systems, including Windows and mac OS, with the ability to adapt quickly to new environments and technologies.
* Sound understanding of Active Directory principles and practices, adept in user account management, permissions configuration, and group policy administration to ensure secure and efficient network operations.
* Experience with remote desktop support tools to provide timely assistance and resolve technical issues for users across distributed environments, minimizing downtime and optimizing productivity.
* Image equipment for the Call Center New Hire classes for North Carolina and South Carolina area.
4. Network Management:
* Understanding of the TCP/IP suite, including knowledge of protocols such as TCP, and DHCP.
o Understanding common TCP/IP and DHCP errors and how to interpret them for problem resolution.
o Track TCP/IP Static IP address for specific equipment.
* Understanding the role of DNS in translating domain names to IP addresses.
* Familiarity with common networking devices, such as routers, switches, hubs, modems, and wireless access points.
o Attention to detail when patching cables into network switches to ensure that cables are connected to the correct switch ports and patch panel ports.
o Familiarity with cable testing tools (e.g., cable testers, continuity testers) to verify cable continuity, pinout correctness, and signal integrity after termination.
* Ability to diagnose and troubleshoot common network connectivity problems, both wired and wireless.
* Experience in using command-line tools for networking troubleshooting, such as ipconfig, ping, tracert, and nslookup.
* Basic knowledge of VPN technologies and the ability to troubleshoot VPN connectivity issues.
* Sound understanding of Virtual Local Area Network (VLAN) segmentation principles and practices, coupled with knowledge of Payment Card Industry Data Security Standard (PCI DSS) compliance requirements, enabling effective network segmentation and adherence to regulatory standards for enhanced security and compliance.
5. Security Awareness:
* Knowledge of basic security principles to ensure the protection of systems and data from security threats.
* Implementation of security best practices to safeguard systems and data.
6. Communication Skills:
* Effective communication with both technical and non-technical stakeholders.
* Ability to convey complex technical information in a clear and understandable manner.
* Create documentation and/or instructions based on the audience.
7. Customer Service:
* Strong customer service skills to communicate effectively with end-users, understand their issues, and provide solutions in a user-friendly manner.
* Effective time management skills to prioritize and handle multiple support requests simultaneously.
8. Adaptability:
* Flexibility to adapt to evolving technologies and work environments.
* Willingness to learn and stay updated on industry trends.
9. Team Collaboration:
* Ability to work collaboratively with other IT professionals and cross-functional teams.
* Contribution to a positive and cooperative work environment.
10. Documentation:
* Thorough documentation of IT processes, configurations, and issue resolutions.
* Maintenance of an organized and up-to-date knowledge base.
11. Project Management:
* Experience in managing IT projects, including planning, execution, and evaluation.
* Manage project timelines, ensuring that tasks are completed within specified deadlines.
12. Compliance and Regulations:
* Awareness of relevant IT regulations and compliance standards.
* Adherence to company policies and procedures.
Salary Range- $60,000-$75,000 a year
#LI-SP3
#LI-VX1
desktop support
Remote support specialist job in Kansas City, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desktop Support Representative Distributed Client Services
Location: Kansas City,MO
Duration:1+ year (with possible extension)
Job id : Fast Path [19032]
· Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support
· Win7/Win XP OS support. Troubleshooting
· Office 2003/2007/2010 support
· end user trouble shooting skills
· Installation, configuration and maintenance of windows, hardware's and software's.
· Desktop and laptop installation ,configuration and upgradation
· Support and troubleshoot windows XP and windows 7/Migrations
Additional Information
For more information, Please contact
Shubham
************
Production Support Specialist
Remote support specialist job in Lees Summit, MO
Job DescriptionDescriptionAspen Contracting is experiencing phenomenal growth and is a national leader in the roofing industry. We are committed to providing extraordinary service with integrity and a higher standard of business operations. If you're driven by these values, we want you on our team!
Schedules needed:
Monday-Friday 7am-4pm Monday- Friday 1pm-9pm
What You'll Do:
As a Production Support Team Member, you'll play a crucial role in logistical coordination from our corporate office in Lee's Summit, MO. Your tasks will include:
Using Microsoft Word, Excel, Outlook, and Aspen's proprietary software
Reviewing work orders, insurance paperwork, and material invoices
Ordering materials and coordinating deliveries
Scheduling jobs with subcontractors, property owners, and sales reps
Coordinating inspections with building departments
Completing bi-weekly payroll for subcontractors
Updating reports on pending jobs and accounts receivable
Key ResponsibilitiesWe're looking for a self-starter with excellent communication and social skills who thrives in a fast-paced environment. Key traits include:
Detail-oriented with high accuracy
Strong problem-solving skills
Ability to work independently and as part of a team
Organized and efficient
Skills, Knowledge and ExpertiseQualifications:
High school diploma or equivalent required
Knowledge of the construction industry, specifically shingle roofs
BenefitsPerks and Benefits:
Hourly rate: $18 to $20 per hour
Health & Dental Benefits after 60 days
401K Benefits after one year
Opportunities for certifications in various safety and equipment operations
Why Aspen?
At Aspen, we put people first and live by our core values of Dependability, Integrity, Motivation, Strength, and Professionalism. If these resonate with you, you'll thrive here.
Ready to make an impact? Apply today!