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  • Laboratory Support Specialist - 7 ON / 7 OFF / Phlebotomist

    Methodist Health System 4.7company rating

    Remote support specialist job in Midlothian, TX

    Your Job: Phlebotomy In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Laboratory Support Specialist collects, processes, and distributes specimens submitted for testing. Your Job Requirements: • High school diploma or equivalent required. Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Midlothian Medical Center is the first full-service, acute care hospital in Midlothian, Texas. Serving Midlothian and northern Ellis County, we are a 46-bed hospital that is designed to expand as the community grows. Providing everything from emergency care and advanced surgery to imaging and labor and delivery, our hospital has 16 emergency department beds, two operating suites, and the latest digital and medical technologies. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level I Maternal Facility for perinatal care Level I Neonatal Facility Gene Rodgers Community Service Award, Midlothian Chamber of Commerce, 2022 Robotic surgery capabilities Cardiac catheterization lab
    $43k-69k yearly est. 18h ago
  • Plasma Center Technician

    Biolife Plasma Services 4.0company rating

    Remote support specialist job in Dallas, TX

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Dallas U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - DallasWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $16 hourly Auto-Apply 21h ago
  • Technical Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Remote support specialist job in Irving, TX

    🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.
    $32k-36k yearly est. 3d ago
  • Deskside Support Analyst

    Kellymitchell Group 4.5company rating

    Remote support specialist job in Irving, TX

    Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas. Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact Provide VIP support of mobile devices for both onsite and offsite executive staff Assist with laptop refresh of corporate devices Desired Skills/Experience: Associate degree in Computer Networking or 2+ years of related experience Prior help desk experience is preferred Can work and resolve most escalated tickets VIP/White Glove experience Prior iPhone support experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $65,000 - $70,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $65k-70k yearly 18h ago
  • Child Autism Support Professional (Entry-Level)

    Action Behavior Centers

    Remote support specialist job in Allen, TX

    Make a difference in a child's life every single day. We have immediate openings to support families in need. We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you! We take every application seriously and value your time. Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview Why Join Us? At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged. We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day! What you'll be doing as a Behavior Therapist Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions. Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities. Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center. Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere. Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs. Job Requirements Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety. Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children. Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties. Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned. Reliable transportation and valid driver's license required. Must be at least 18 years of age and have a Highschool diploma or GED equivalent. Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam. What Our Team Says We work directly within the Dallas and Ft. Worth community to make a meaningful difference in the lives of children and their families. “The culture at ABC is welcoming and team-oriented. Everyone is approachable, and there's a genuine sense of community here. It's a great place to grow professionally and feel like you're making a real difference in the lives of others.” Glassdoor Review - Behavior Therapist, Dallas, TX The ABC Advantage Guaranteed Full-Time Hours: Even if patients cancel. Promotions & Raises: Every 6 months with transparent feedback and goal setting. Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs. Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors. Fully Paid Training: We cover your Registered Behavior Technician certification process. No-Cost Supervision: No pay deductions for supervision hours. No Contractual Obligation: Stay because you love it, not because you're required to. Generous Benefits & Perks: 10 holidays,10 paid time off days and 2 flex days. Health benefits covered at 90%. Free lunch every Friday. Complimentary subscription to DoorDash DashPass & Calm apps. Student loan repayment contributions. Annual celebrations, Teammate Appreciation Week, and team events. Pay Ranges Based on Experience & Education: Associates/High School: $15.50 - $23.50 Bachelors: $16.50 - $25.50 Masters: $17.50 - $27.00 For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days. Experience in these fields is a plus! Childcare (nanny, babysitter, preschool teacher, tutor, etc.) Mental health professionals and advocates (QMHP, behavioral health technicians) Camp counselors, volunteers, or Sunday school teachers Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred) Experience as paraprofessionals, direct support, or life skills assistants Passion for working with children with Autism Spectrum Disorder Eagerness to join a caring, team-oriented culture
    $38k-79k yearly est. 4d ago
  • Mental Health Support Specialist Instructor

    Graduate America College 4.0company rating

    Remote support specialist job in Dallas, TX

    Graduate America seeks experienced mental health professionals to teach and mentor future support specialists. Requirements: Bachelor's in Psychology, Social Work, or related field 3+ years mental health or case management experience Passion for community impact Help shape the future of mental health services!
    $26k-34k yearly est. 60d+ ago
  • Program Support Specialist

    FM Talent 3.9company rating

    Remote support specialist job in Dallas, TX

    FM Talent Source is an enterprise that provides business and workforce solutions to help organizations nationwide overcome business challenges. Our clients include federal, state and local government agencies, Fortune 500 Companies, and non-profit organizations. Founded in 2004, we have a strong history of providing recruitment strategies and utilizing effective project and quality management methodologies to ensure our clients' success. FM Talent Source is currently seeking a Program Support Specialist to ensure grantees receive pertinent information from Office of Head Start (OHS), including Information Memorandums, Program Instructions, and OHS announcements regarding initiatives, priorities, and quality expectations. Responsibilities: Provide ongoing assistance to grantees by facilitating the interpretation and understanding of Federal HS Program Performance Standards Provide consistent oversight and support to grantees to ensure full compliance with all Federal regulations Maintain detailed and complete official electronic grant files, records pertaining to the receipt and tracking of grant applications and the grant review process, including negotiations and any post-award change requests Participate in onsite monitoring visits, including follow ups and desk reviews as part of the monitoring review process Participate in onsite yearly grantee visits as scheduled by the Regional Office Review programmatic status reports, Program Information Report (PIR) data, monitoring data, monitor review findings, and work with programs to resolve any issues, noncompliance's or deficiencies Utilize the Grant Solutions and Head Start Enterprise (HSES) as needed Qualifications: Bachelor's degree in business, public administration, education or related field, master's degree highly preferred, from an accredited university or college. At least 5 years of progressive professional experience directly related to the task activities including federal discretionary grants management, non‐profit or for‐profit program and/or financial management, and regulatory compliance monitoring and oversight. Demonstrated knowledge and experience working with early childhood programs, education, social services, or other relevant experiences; with a preference for Head Start/Early Head Start programs. Demonstrated knowledge with Head Start Program Performance Standards. Demonstrated ability in utilize a variety of data management software packages. Demonstrated ability to aggregate, analyze and present data gathered from multiple sources. Demonstrated experience in successfully engaging in complex, multi‐faceted projects including experience in implementing quality assurance systems and follow‐up. Demonstrated ability to communicate clearly, both orally and in writing Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
    $27k-33k yearly est. 1d ago
  • IT Help Desk Technician - Onsite Only - Carrollton, TX

    Paranet Solutions 4.1company rating

    Remote support specialist job in Dallas, TX

    IT Help Desk Technician Job Description: We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others. Responsibilities: - Provide technical support to end-users via phone, email, or in-person - Troubleshoot and resolve hardware and software issues - Install, configure, and update software and hardware - Maintain accurate records of technical issues and resolutions - Collaborate with other IT team members to escalate and resolve complex technical issues - Assist with the setup and maintenance of computer systems and networks - Train employees on IT policies and procedures - Stay up-to-date on the latest technologies and trends in the IT industry Qualifications: - 2+ years of experience in IT support or a related field - Strong knowledge of Windows and Mac operating systems - Experience troubleshooting hardware, software, and network issues - Excellent communication and customer service skills - Ability to work well under pressure and in a fast-paced environment - Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.
    $50k-79k yearly est. 60d+ ago
  • Application/Deployment Support Specialist

    Mindlance 4.6company rating

    Remote support specialist job in Plano, TX

    Job Title: IT - Application/Deployment Support Specialist Duration: 3 Months (Contract to hire) Key Responsibilities: • Provide technical support to Altiris based deployment environment • Manage software deployments - capture requirements, schedule, execution and validation • Troubleshoot anomalies and errors in the deployment • Partner with Application Development and Engineering teams to resolve issues • Perform SQL scripting for generating reports Core Competencies: • Highly motivated and self-directed individual • Experience managing multiple software deployments including large, complex deployments • Excellent ability to communicate (written and verbal) with multiple levels of leadership as well as cross-functional business, technical teams and stores • Advanced proficiency with software deployment using Altiris • Advanced scripting proficiency using VBScript • Basic knowledge of PowerShell scripting and SQL queries • Understand software packaging process using Altiris • Basic knowledge of operating systems (PC and Server) and hardware configuration • Creative problem solving, organizational skills, attention to detail, flexibility and adaptability are key to the success of this role • Experience with Microsoft SCCM for packaging and deployment Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.
    $81k-106k yearly est. 8h ago
  • Cloud Engineer / Application Support Specialist Plano, TX

    Career Mentors, LLC

    Remote support specialist job in Plano, TX

    Job Title: Cloud Engineer / Application Support Specialist Open Positions: 01, 02, 03 Type: W2 (No C2C) 01: $55/hr on W2 Position 02: $65/hr on W2 Position 03: $75/hr on W2 Role Overview We are seeking Cloud Engineers / Application Support Specialists to provide advanced-level AWS support and operational excellence for enterprise-scale applications. The ideal candidate will have hands-on experience across multiple AWS services and a strong understanding of automation, infrastructure as code, and cloud-native application support. Key Responsibilities Deliver incident management and advanced operational support for the AWS platform hosting a large portfolio of applications. Act as the primary point of contact for developers and application teams via ticketing systems. Communicate effectively with both technical and non-technical users across various organizational levels. Utilize automation and IaC tools to improve scalability and operational efficiency. Continuously optimize operational processes for better reliability, performance, and security. Provide training and guidance to development teams for faster troubleshooting and issue resolution. Conduct root cause analysis on recurring issues and document permanent fixes. Manage and resolve events and incidents in production environments with a focus on uptime and resilience. Support and maintain AWS environments using best practices. Required Skills Strong experience with AWS Cloud Services (minimum 3-4 required): S3, EC2, VPC, EKS, ECS, CloudFormation, CloudWatch, IAM Proven background in Application Support and Incident Management Hands-on experience with automation and scripting (Python, Bash, or similar) Preferred / Nice to Have EKS / Kubernetes (Container orchestration) Terraform (Infrastructure as Code) Experience in DevOps or Site Reliability Engineering (SRE) environments Ideal Candidate Profile Strong analytical and troubleshooting skills in cloud-based environments Excellent communication and collaboration abilities Self-starter with a focus on operational excellence and continuous improvement TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. 🚫 Third-party recruiters, please do not reach out for this role.
    $55-75 hourly 59d ago
  • IT Technician - ServiceLink Flood

    Servicelink 4.7company rating

    Remote support specialist job in Arlington, TX

    ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.
    $56k-85k yearly est. Auto-Apply 30d ago
  • Application Support Specialist

    Tez Technology

    Remote support specialist job in Dallas, TX

    Kickstart your career in tech with us! We're looking for an enthusiastic Level 1 Application Support Specialist to join our growing team of problem-solvers. This entry-level role is perfect for someone eager to learn and make an impact. You'll be a friendly voice and helpful hand for our customers, troubleshooting software challenges through phone calls and emails. If you're ready to build your skills, work with a supportive team, and grow in a dynamic environment, we'd love to hear from you! As an innovative SaaS company, TEZ is expanding its software support team and looking for top-tier talent to deliver exceptional customer experiences, troubleshoot software challenges, and help clients get the most out of our solutions. Founded in 2011 and now backed by Tritium Partners, TEZ is a pioneer in the parking and mobility industry. Headquartered in Dallas, we've set the global standard for ticketless and “app-free” mobile-enabled technology and payment solutions for both self-park and valet operations. TEZ, short for Totally EZ, reflects our commitment to seamless, user-friendly experiences backed by strong technical support. Join TEZ and play a key role in supporting solutions that move millions of people every day. Responsibilities Device Assembly: Build out devices, ensuring they meet quality standards and are prepared for deployment. Customer Support: Provide support for standard customer calls and emails, offering solutions and assistance to resolve challenges. Documentation and Reporting: Maintain accurate records of support cases, device configurations, and resolutions. Knowledge Sharing: Contribute to internal knowledge base and assist in training new team members. After-Hours Support: Participate in the after-hours support rotation to ensure 24/7 customer service availability. Process Improvement: Identify and implement process improvements to enhance operational efficiency and customer satisfaction. Collaboration: Work closely with other departments to ensure cohesive operations and support across the organization. Qualifications Strong technical skills and the ability to troubleshoot devices. Strong problem-solving and analytical skills. Excellent customer service skills and experience handling support calls and emails. Ability to work independently and as part of a team, with a proactive and solution-oriented approach. Ability to learn new technologies quickly. Flexibility to participate in after-hours support rotation. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Benefits & Perks Competitive pay with bonus potential. Unlimited vacation (subject to management approval) . Employer-paid medical and dental insurance. Peer-to-peer rewards and recognition platform participation. Energetic work environment with opportunities for growth in the tech space. Access to leading-edge tools and seasoned executive staff to accelerate your professional development and career path. TEZ supports a hybrid work schedule (subject to company policy) .
    $61k-107k yearly est. 29d ago
  • Commodities Application Support Specialist

    Banque Scotia (Bank of Nova Scotia

    Remote support specialist job in Dallas, TX

    Salary Range: 99,790.00 - 190,995.00 Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future! Purpose The GBME- Commodities,FX Options & Derivatives Technology team supports the Global Banking and Market Commodities business. This is an opportunity to work in the fast-moving and exciting world of Commodities Derivatives Trading. We are looking for an energetic and strategic thought leader with Commodities Trading & Technical background to join this dynamic team and take on a challenging and exciting role. The Application Support Specialist will be responsible for pproviding responsive application level and back-end support of components and services for critical trading applications used by the Commodities Sales and Trading business, with emphasis on the Metals business. This will include support around production and non-production application deployments, application support and end of day batches. You will be responsible for handling application-level issues on mission critical systems requiring same day resolution. Often, resolution determination requires interaction with other teams onsite and remotely. Considerable effort is placed into determining, developing and delivering procedures to protect production environments from unplanned outages. You will also provide technical assistance to Front Office, Middle, and Back Office users, and implement automated procedures to solve complex problems. This can involve performing analysis on issues in support of solution development and facilitating dialogue with any other business and technical groups. While your role will be with the Commodities technology group as a whole, a key component will be understanding and support of our metals business; your prior knowledge of the metals business will be heavily used. We are looking for a results-oriented, creative, highly motivated individual with a curious mindset, strong business product and leadership skills, deliver excellence passionate for challenges and want to contribute to the success of the Bank. What You'll Do * Work closely with Sales, Traders in the commodities business, with your primary focus being the metals business. * Collaborate with the cross functional teams including engineering & development, business lines and other technology and product teams to build the right products with high quality, on time and within budget. * Perform analysis and understand business issues. Collaborate with technology teams to define meaningful solutions that simplify and improve business outcomes, and collaborate with business users to review and test new products for trading. * Effectively communicate and continuously engage & cultivate relationships with key stakeholders in front to back office and in technology, and partner with them to help drive the strategy of the department. What You'll Bring * 10+ years of product and technology experience (preferably support), with strong business analysis, architecture/technical background. * 5+ years experience in Commodities derivatives, preferably Metals. * Strong knowledge of capital markets trading and commodities products with a focus on metals * Experience with market risk as it relates to derivatives products in the commodities space. This includes understanding of higher order greeks for risk and pricing * Good understanding of the end-to-end trade life cycle * Experienced in understanding customer needs in your past roles and have successfully achieved it through a sound execution strategy. * Translate business objectives/Requirements into technical requirements and collaborate with various Teams/Vendors. * Strong problem solver with ability to influence and inspire a cross-functional team to reach ambitious goals. * Desire to engage and own tasks, combined with a curious mindset to stretch ideas into novel solutions. * Past work experience and good understanding of a trading floor * Practical experience in supporting trading systems using latest technologies. * Previous experience in a business analysis role would be an asset. * A solid technical background, with experience in Unix, shell scripting, Oracle and other tools. 5+ years of hands-on experience is required. * Practical experience on database management systems (e.g. Oracle, MySQL, PostgreSQL databases). * Experience in writing complex SQL queries to gather data from various sources and performing analysis on the data. * Experience as a Support analyst or DevOps Engineer in a 24x7 uptime environment, including automation experience with configuration management tools. * Proficient with source code versioning tools (Git, Bitbucket) and build tools (Jenkins). Interested? If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture. What's in it for you? Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs. Location(s): United States : Texas : Dallas || United States : Texas : Houston Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. Nearest Major Market: New York City Job Segment: Technical Support, M&A, Investment Banking, Equity, Risk Management, Technology, Management, Finance
    $61k-107k yearly est. 35d ago
  • Application Specialist

    SMC Corporation 4.6company rating

    Remote support specialist job in Dallas, TX

    PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES Participate in monthly conference call and provide application success stories, share and distribute details to branch team Focus on identifying and closing major revenue producing projects Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence. Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems. Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. Successfully complete other duties as prescribed by sales management as necessary. Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues. PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Advanced industrial automation product and application experience with SMC or equivalent industry Experience with or knowledge of competitive product and applications Demonstrated ability to correctly apply and implement our newest "high tech" products. Extensive SMC Application knowledge or equivalent industry Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. Fluid Power Pneumatic Specialist Certification preferred Proficient in CRM and the use of computers and ability to learn new programs and tools as required Clean driving record. For internal use only:SALES001
    $87k-122k yearly est. 31d ago
  • Onsite IT Technician

    Centre Technologies 3.8company rating

    Remote support specialist job in Richardson, TX

    We are excited to announce we are expanding and looking to grow our team with a new Onsite IT Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Employee Benefits: Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks, and other duties as assigned. *This candidate will travel Centre client sites* To be considered for this position, please complete the 3-5 minute behavior assessment: Centre Technologies Online Assessment Education/Experience/Certifications 2+ years experience in IT-related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus MDAA, MCSA Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing)
    $58k-86k yearly est. Auto-Apply 15d ago
  • Senior Application Support Specialist

    Mpowerhealth

    Remote support specialist job in Addison, TX

    HaloMD Who We Are: HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements. Job Summary: HaloMD is seeking a detail-oriented and technically skilled Senior Application Support Specialist to provide support for key business applications and robotics process automations (RPA). This role is critical in ensuring that our internal teams can rely on stable, efficient software systems to deliver exceptional service across the organization. You'll be the go-to resource for diagnosing and resolving system and data-related issues, supporting end users, and collaborating with IT and development teams to escalate complex problems. The ideal candidate will bring deep technical expertise, leadership in support practices, troubleshooting application issues, and translating technical solutions into user-friendly guidance. Responsibilities Essential Duties and Responsibilities: Serve as the primary point of contact for RPA and business application support, responding to user inquiries via ticketing systems, email, or direct communication in a timely and professional manner. Diagnose, troubleshoot, and resolve a wide range of application issues including system errors, data inconsistencies, configuration challenges, and integration problems. Triage and prioritize incoming support requests based on business need, user urgency, and system impact; ensure critical issues are escalated appropriately and lower-priority items are managed efficiently. Develop a working knowledge of RPA, supported applications and the business processes they enable to distinguish between system defects, user misunderstandings, or expected behaviors; collaborate with users to clarify problem reports and confirm true system issues. Maintain detailed records of incidents, service requests, resolution steps, and technical procedures in internal knowledge bases to support long-term process improvement and team collaboration. Partner with product, IT, QA, and development teams to escalate unresolved issues, contribute to root cause analyses, and participate in solution design discussions. Monitor application performance and proactively identify trends or recurring issues; recommend enhancements to improve reliability, user experience, or efficiency. Ensure all support actions align with internal service-level agreements (SLAs), compliance requirements, and data security standards. Identify opportunities to streamline support processes, improve system usability, and enhance overall support delivery through automation, feedback loops, and documentation enhancements. Provide one-on-one or group training sessions for end users on application features, functionality, and best practices; create user-friendly documentation and how-to guides to support self-service learning. Assist with functional and user acceptance testing (UAT) of application upgrades, patches, and new releases to ensure a stable deployment environment; provide post-deployment monitoring and feedback. Qualifications Required Qualifications: Bachelor's degree in computer science, Information Systems, or a related field, or equivalent practical experience. 5+ years of experience in application support, technical support, or a related role. Strong analytical and troubleshooting skills with attention to detail. Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical stakeholders. Familiarity with ticketing and issue tracking systems (e.g., Azure DevOps, FreshService, or similar). Preferred Qualifications: Experience working in a healthcare or regulated industry is a plus. Understanding of software development processes and Agile environments. Ability to work independently and manage multiple priorities in a fast-paced setting. Perks & Benefits: Multiple medical plan options Health Savings Account with company contributions Dental & vision coverage for you and your dependents 401k with Company match Vacation, sick time & Company paid holidays Company wellbeing program with health insurance incentives What's Next? If you're ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.
    $72k-117k yearly est. Auto-Apply 60d+ ago
  • .Net production support specialist with SQ

    It Vision Group

    Remote support specialist job in Dallas, TX

    The required technical skills are: Strong experience in . Net for frameworks 3. 5+ Strong knowledge SQL Server 2008 R2+ Working knowledge of SSIS Familiarized with VB. Net (Strong VB6 and C# works if candidate is willing to learn) Previous experience on ITIL production support environment (Managing SLAs, incidents and tools like Service Now, Remedy, Heat or Jira) Managing of any version control tool, like TFS, Git Required attitudes: Proactiveness Team work Work with few or almost no supervision Desired but not essential: Oracle DB, 11g+ Crystal Reports Cloud Computing implementations with AWS or Azure as near future the several project will be migrated Git, or Gitlab Serena Version manager
    $49k-88k yearly est. 16d ago
  • IT Desktop Technician (Dallas, TX) - Austin Industries

    Austin Industries 4.7company rating

    Remote support specialist job in Dallas, TX

    Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial. **Austin Industries** has an outstanding opportunity for an **IT Desktop Technician** at our corporate headquarters in **Dallas, Texas** . The IT Desktop Technician will provide general and escalated support to all Employee-Owners at all headquarters, offices, and jobsites of all Austin operating companies. They'll focus on coordination, installation and implementation of all IT hardware and software including but not limited to, laptops, desktops, tablets, iPads, docking stations, monitors, audio/video equipment, phones, and wireless devices. **Responsibilities:** + Provide on-site and remote maintenance, troubleshooting for computer hardware, peripherals, software, virus, network connection and mobile device configuration + Recognize, diagnose, and resolves common system issues; may use remote desktop screen sharing software to quickly and accurately assist users with issues + Responds to telephone calls, emails and ticket requests for technical support + Software and hardware installations, updates and troubleshooting + Audio/video conference setup and support + Printer/scanner setup and support + Document, track and monitor the problems to ensure a timely resolution + Assist Asset department with imaging of new and upgraded equipment + Track, document recurring problems, and recommend corrective actions to the appropriate IT team + Other duties as assigned **Qualifications:** + An associate degree in computer technology, information systems, or related field preferred but not required + 2+ years of experience in computer technology support or related area + Azure Fundamentals Certificate preferred + Bilingual in Spanish highly preferred + Knowledge of commonly-used concepts, practices, and procedures within field + Excellent communication (written and verbal), analytical, customer services, and interpersonal skills + Ability to work in a fast-paced, deadline driven environment **Requirements:** + Be available to work at Austin Bridge & Road headquarters in Coppell, Texas as needed per rotating schedule + Be available to travel to jobsites at least once every quarter + Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position. **Benefits & Compensation** We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. **We are proud to be a 100% Employee-Owned Company (ESOP)!** To learn more about our employee-ownership structure, please go to ********************************************************* . **Austin Industries is an Equal Opportunity Employer.** _See_ the "Know Your Rights" poster available in English (****************************************************************************************** and Spanish (******************************************************************************************** . **About Austin Industries** Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety. To learn more about our history, culture and operations, visit us at ****************** . **No Third-Party Inquiries Please** This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( _i.e._ , payment must be required pursuant to the terms of a written agreement). Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. **Accessibility Note** If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the **People Services Team** at ****************.** Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $35k-60k yearly est. 3d ago
  • Vehicle Product Application Specialist

    Integro Professional Services, LLC 4.2company rating

    Remote support specialist job in Waxahachie, TX

    Job Description Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience. JOIN OUR TEAM With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career. INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service. No prior automotive experience is required - paid onsite training is available! What we offer: Competitive compensation with bonus/incentive potential Payroll processed weekly with direct deposit Healthcare options including medical, vision, and dental 401(k) savings and retirement plans Life insurance Paid time off Paid onsite training with growth opportunities Full-time and part-time positions available What we are looking for: Respectful and reliable with a positive “team-player” mindset. Exceptional attention to detail. Strong work ethic with the ability to work in a fast-paced, customer service-driven environment. Present yourself well with a clean, professional appearance. Excellent communication and time management skills. Flexible schedule and available weekends. Proactive, reliable, and trustworthy. Takes pride in their work and enjoys working outdoors. Valid driver's license with a clean driving record. Pass drug screening and background check. Prior automotive experience is a plus but not required. Overview of this position's responsibilities: Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants. Printing and applying marketing or vehicle information. Checking and filling tire pressure. Inspect vehicles for noticeable defects and communicate all defects to the manager. Must maintain a safe, clean, and organized work area. Follow all safety instructions and company policies. Provide exceptional customer service and work with your team to ensure all customer needs are met. Other duties may be assigned based on location requirements. This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions. Flat-Rate Positions Available: Rates from $500 - $850 weekly! Apply with us and start your future today! With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. Powered by JazzHR XnJihLEP7w
    $500-850 weekly 15d ago
  • Field Trip Specialist

    Lewisville ISD (Tx 4.0company rating

    Remote support specialist job in Lewisville, TX

    Field Trip Specialist JobID: 10025 Transportation Date Available: ASAP Attachment(s): * Transportation - Specialist - Field Trip.docx
    $43k-57k yearly est. 41d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Plano, TX?

The average remote support specialist in Plano, TX earns between $30,000 and $70,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Plano, TX

$46,000
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