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Remote support specialist jobs in Round Rock, TX

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  • Help Desk Technician

    Peerless Technology Services, LLC 4.3company rating

    Remote support specialist job in Round Rock, TX

    Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We'll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You'll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to tickets in accordance with SLA guidelines and document all support activities Assist with onsite and remote support for clients as needed Contribute to the development of knowledge base articles and technical documentation Participate in projects and new technology implementations Skills You'll Need: Valid license and reliable transportation to travel to client sites Minimum 2 years IT industry experience in SMB environments - MSP experience preferred Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration Familiarity with networking concepts, firewalls, and VLANs Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.) Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder Nice to Have: Experience with virtualization technologies (VMware, Hyper-V) Experience with Microsoft Remote Desktop environments Experience with ticketing systems (e.g., Autotask) Knowledge of cybersecurity best practices Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************
    $28-38 hourly 1d ago
  • Audio/Visual On-Site Support Technician

    A-V Services, Inc. 4.3company rating

    Remote support specialist job in Austin, TX

    A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks a Audio/Visual/Multimedia Support Technician for on-site support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 3 years of previous employment with AV support responsibilities in the AV industry. Our corporation is looking for an individual who possesses a full understanding of all areas of the A/V field including but not limited to: Ability to operate AV in a control room environment, and conference floor support for live Audio/Video support and capable of a skilled technical user level with AV equipment such as: Crestron Control Systems Switching / Routing technology Video codecs Audio hybrids Digital Audio mixing console Handheld Microphone and Lav Mics Video Switching Audio/Video Support scheduling Help support communications with internal teams coordinating and administrating AV related event support tasks Onsite Skills/Qualifications: Experience working with audiovisual technologies including Video Conferencing (Cisco Codec), Cable Television (Verizon FiOS), Crestron Fusion, Toolbox, Video Walls; and will coordinate with service providers (Verizon, Crestron etc.) as needed to effectively troubleshoot issues Able to read and understand audiovisual signal flows diagram/wiring details and maintain all signal flow diagrams, cut sheets, and conference room Crestron coding files Strong troubleshooting skills Client-focused with the ability to work independently with little supervision and be and be an excellent communicator both verbally and in writing both from a technical perspective as well as with non-technical end users at all levels Minimum of 3-4 years of industry experience in the service of audio, video, audiovisual and presentation systems Provide, on request, pre-meeting setup of the audiovisual systems to ensure the systems are operational before the start of a meeting. Provide on-going operational training and assistance Oversee and advise on the proper implementation of consumable and spare parts Perform minor maintenance checkups and repairs plus conduct proactive Preventative Maintenance checks on all conference rooms using checklist spreadsheet provided by Client. Troubleshoot and coordinate removal/reinstallation of audiovisual equipment in need of shop repair Assist in the coordination and setup of audiovisual equipment for special events Including the addition of display content and video wall support Provide end to end troubleshooting support and resolution of audiovisual related issues Maintain issues log for each system to provide trend analysis information Communicate internally with Client on all AV issues; specifically issues with long lead time resolution Responsible for following all Client's established policies Support and maintain Crestron, Asset Management, Crestron Room Scheduler panels, integration with Client Outlook system, and daily room Full Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays. Join Our Diverse and Inclusive Team! At AV Services Inc. we are committed to fostering an inclusive and diverse workplace where every team member is valued and empowered. We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic that makes you unique. Our Commitment to Diversity and Inclusion: Our employees are our greatest asset, and we believe that the diverse perspectives and experiences they bring are key to our success. We celebrate and encourage differences in age, ethnicity, family or marital status, language, physical and mental abilities, socio-economic status, and more. These unique attributes contribute to our vibrant culture, enhance our reputation, and drive our achievements. Why Work With Us? Inclusive Culture: We embrace diversity in all its forms and are dedicated to creating an environment where everyone feels respected and valued. Empowerment: We support our employees' growth and self-expression, recognizing that their individual talents and innovations are vital to our success. Community: Join a team that values collaboration and the collective strength of diverse backgrounds and ideas. Be part of a company that not only values diversity but actively promotes it as a cornerstone of our identity and success. Apply today and bring your unique perspective to AV Services Inc.
    $36k-53k yearly est. 4d ago
  • CADD Applications Support Analyst (Civil Engineering / Bentley Tools)

    The HT Group 4.4company rating

    Remote support specialist job in Austin, TX

    **Candidates must be local to Austin. This role is onsite 5 days per week. --We are seeking an experienced CADD Applications Support Analyst to support civil engineering and transportation design teams using Bentley design tools. This role focuses on the operation, support, and optimization of CADD and civil design applications, working closely with engineering users to ensure projects are delivered efficiently, accurately, and on schedule. This is a hands-on, user-facing role ideal for someone who enjoys being the technical SME for engineering design software and serving as the bridge between engineering workflows and technology. --What You'll Do-- Serve as a subject matter expert for CADD and civil engineering design tools, including MicroStation, ProjectWise, and OpenRoads Designer Provide day-to-day application support and troubleshooting for civil engineering and roadway design teams Assist end users with setup, configuration, workflows, and best practices to ensure projects are completed on time and within requirements Support enterprise software implementations, upgrades, and deployments for engineering applications Create, package, deploy, and maintain software distributions Analyze user needs and provide guidance based on hardware, software, and civil engineering workflows Collaborate with business analysts, developers, technical writers, and other stakeholders to understand and support CADD requirements Share knowledge of civil engineering design principles and digital delivery practices Contribute to continuous improvement efforts, including the use of AI and automation tools to improve efficiency and delivery --Required Experience & Qualifications-- 5+ years of experience supporting MicroStation, ProjectWise, and/or OpenRoads Designer 5+ years of experience with enterprise software implementation and deployment 5+ years of experience creating and deploying software packages Proven experience as an SME for CADD tools supporting civil engineering teams Strong customer-focused mindset with experience supporting end users in technical environments Ability to analyze technical issues, define problems, and develop practical solutions Excellent communication skills and ability to work collaboratively in a team environment Strong logical reasoning and decision-making skills aligned with business objectives Authorization to work in the United States for the duration of the engagement --Preferred Qualifications-- Experience supporting transportation or roadway design projects Prior experience working on state DOT or public-sector engineering projects Experience using AI-enabled tools or automation to improve digital delivery or engineering workflows --Why This Role?-- Work directly with engineering professionals on meaningful infrastructure projects Be the go-to expert for modern civil engineering design technology Influence how engineering teams adopt tools, workflows, and emerging technologies Balance technical depth with real-world user impact #TECHIND
    $67k-99k yearly est. 1d ago
  • Tech Support Specialist - Video Telematics

    Eyeride

    Remote support specialist job in Austin, TX

    EYERIDE empowers fleets by combining live video and telematics through a cloud platform to enhance safety, resolve issues efficiently, and ensure vehicles operate securely. Serving transportation, logistics, public safety, and government sectors, our technology supports fleets of all sizes. With teams across the U.S., Poland, and Israel, we create user-friendly, reliable solutions to simplify daily operations. Our ultimate goal is to provide fleet managers with the insights needed to lead with greater confidence and reduced stress. The Opportunity Enjoy working in a startup environment? Love computers and problem-solving? Join EYERIDE! We're looking for a Tech Support Specialist to assist customers with AI cameras, in-cab monitors, live GPS tracking, and in-cab WiFi installed in their vehicles. What You'll Do Provide over-the-phone technical support for vehicle hardware and software Troubleshoot network-related issues (TCP/IP, DNS, DHCP) Guide customers through step-by-step solutions Ensure top-tier customer service and technical assistance What You Bring: Experience in tech support and troubleshooting Strong communication and problem-solving skills Passion for technology and vehicle systems Ability to work overnight shifts on occasion
    $37k-62k yearly est. 5d ago
  • Technical Support Specialist

    Insight Global

    Remote support specialist job in Austin, TX

    Insight Global is seeking an IT Support Analyst for a 6-month contract to effectively address and manage service requests, incidents, and events while maintaining clear communication with internal customers throughout the resolution process. This individual will join a highly customer service-oriented team responsible for the provisioning, installation/configuration, operation, and maintenance of workstation hardware, software, business applications, and audio/video (A/V) systems. The ideal candidate has strong communication skills, a broad technical background, and experience supporting a large internal user base in a fast-paced enterprise environment. They ensure that service delivery, responsiveness, and project execution align with the clients high standards of excellence. Job Responsibilities Troubleshoot and resolve IT incidents and requests within established SLAs using a ticketing system, maintaining high levels of customer satisfaction. Support Windows and mac OS laptops, Android and iOS mobile devices, and provide general IT assistance for end users both onsite and remotely. Assist with onboarding and setup for new employees, including workstation, account, and access configuration. Provide hands-on and remote support for A/V systems, including conference room equipment, live event setups, and company-wide Zoom broadcasts. Maintain and perform routine checks on conference room and collaboration technology to ensure reliability. Administer and troubleshoot Microsoft 365, Teams, and Entra (Active Directory) accounts. Support identity and access management processes; assist with Okta user provisioning and SSO configurations. Collaborate with IT administrators to maintain Okta and Microsoft Entra user accounts; experience as an Okta Admin is a plus. Provide support and configuration for mobile device management (MDM) tools; familiarity with Intune and Jamf is preferred. Perform basic network and VPN troubleshooting to ensure connectivity for remote and onsite users. Maintain accurate IT asset inventory and ensure timely updates of issued and returned equipment. Ensure compliance with security policies, SOX requirements, and incident reporting standards. Assist with and document recurring IT operational and security processes. Contribute to continual improvement efforts within the IT Service Desk. Qualifications Associate's degree in a computer-related field or equivalent training required. 5-7 years of hands-on IT support experience in an enterprise or fast-paced environment. Experience supporting both Windows and mac OS environments. Familiarity with Salesforce and Jira platforms is a plus. Hands-on experience supporting Zoom and Microsoft Teams for A/V and event use. Experience managing and supporting Okta, Microsoft Entra (Active Directory), and Microsoft 365. Working knowledge of MDM tools (Intune, Jamf) and identity management systems. Basic understanding of network fundamentals, VPN, and endpoint security awareness. Certifications such as MTA, MCSA, Network+, CCENT/CCNA are a plus Compensation: $25/hr to $35/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $25 hourly 5d ago
  • Desktop Support Specialist

    SISL Global

    Remote support specialist job in Austin, TX

    Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
    $37k-50k yearly est. 5d ago
  • Geographic Information System Specialist

    Avance Consulting 4.4company rating

    Remote support specialist job in Austin, TX

    1. Minimum 1 year of relevant experience in navigation with below skills 2. Ability to complete Client Project Training for all map data layers. 3. Ability to complete Client Tools Training for map data editing, edit tracking and reporting. 4. General skills in open-source research for map data corroboration. 5. Ability to conduct targeted research in registered data sources. 6. Ability to perform Map edits based on the instructions received in an area via work package 7. Understand and solve systematic errors in maps data 8. Fluency or ability to gain fluency with mac OS, Numbers, Pages, Slack, Quip, Mail, Calendar, and Client Maps. 9. Good communication skills 10. Should work 5 days in office
    $60k-90k yearly est. 3d ago
  • Technical / Deskside Support IV

    Pyramid Consulting, Inc. 4.1company rating

    Remote support specialist job in Austin, TX

    Immediate need for a talented Technical / Deskside Support IV. This is a 12+ month contract opportunity with long-term potential and is located in Austin, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94498 Pay Range: $25 - $26 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Client Services Department They provide end user support internationally and in the US Anything from end user tickets entered in the system via calls unresolved by helpdesk support team, ticketing system or walk up technology Basic laptop, desktop support, devices iPhones, tablets, printers, also support Office 365, SharePoint one drive and other 3rd party like WebEx that is approved Could work about 100-200 tickets a day split among 40 individuals Key Requirements and Technology Experience: Must have skills: - Technical/Deskside Support, Dell, Intune/Jamf, Windows 11/12 Windows 10 Windows 11 knowledge Client shop so needs to be familiar with Client laptops Site is a heavy Client usage community, needs to be proficient with Client OS system and Apple Devices InTune and Jant used - must be proficient with navigating those applications Azure - ability to navigate and understand logs Basic network troubleshooting skills Utilize MS Team rooms - helping with AudioVisual issue Basic networking skills needed Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $25-26 hourly 5d ago
  • Linux Technical Support Engineer

    Source One Technical Solutions 4.3company rating

    Remote support specialist job in Austin, TX

    Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)
    $34 hourly 5d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Remote support specialist job in Austin, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location: austin,TX Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. The support platform is Microsoft OS including Win7 and some Win10 (piloting). OS troubleshooting, imaging, and builds. Need a valid driving license this job may require some travel but you will be payed for mileage charges Outlook PST files. Additional Information For more information, Please contact Shubham ************
    $43k-56k yearly est. 60d+ ago
  • Application Specialist

    Emerson 4.5company rating

    Remote support specialist job in Austin, TX

    The best NI Field Application Engineers effectively balance their time between face-to-face interactions with target customers, technical activities, and providing insight and feedback as the voice of the customer. Field Application Engineers serve as highly trusted technical consultants in the Aerospace, Defense & Government (ADG) Industry, allowing them to influence the technical direction of target accounts to ensure mutual customer and long-term NI success. They inspire internal NI and customer stakeholders to action through leading and coordinating technical strategy and activities that achieve co-authored technical objectives for top accounts. They stay in tune with industry trends and the NI technology roadmap to recommend approaches for customers' current and future technical needs. This position is compensated by 80% base salary and 20% variable pay based on achievement of key sales objectives and account revenue. Quick Summary NI Field Applications Engineers spend most of their time: Building key technical relationships at top accounts by demonstrating great technical credibility that increases customer technical confidence in NI Understanding and assisting in creation of customer technical requirements Providing recommendations on software and hardware architectures while helping customers understand the test system development process to ensure success Collaborating with NI Account Managers as part of an account team to lead development and execution of the account technical strategy which provides better insight to the overall account strategy and opportunity pipeline Coordinating with and informing internal stakeholders to execute on account technical initiatives and provide feedback to increase account success Leveraging industry, application area, and account knowledge to uncover and influence customer future technical needs and challenges thereby generating further technical demand for NI products, services, and support Key Performance Objectives Achievement of key sales objectives for assigned account(s) tied to generating technical demand, account strategy success, and account(s) annual quota attainment Understanding target customers' business drivers to generate technical demand by collaborating with customers to understand primary business initiatives and direction. Demonstrating a customer-focus mentality through understanding the customer's known and unknown technical challenges while providing technical guidance that leverages the strengths of the NI platform. A new FAE will learn and align on current challenges and approaches in the first 3 months and be a significant driver for current and future approaches by the end of the first year Establishing a cadence and healthy rapport with the NI Account team driving account technical strategy by actively contributing to overall account strategies, assisting with incorporating them into an account plan, executing on customer technical engagements in both pre- and post-sales capacities, coordinating with other technical resources and R&D as additional technical expertise is needed. Within the first 6 months, establish account technical objectives and activities plan with key measures, aligning technical activities with overall account plan enabling you to self-direct your activities to achieve key support objectives and understanding the FAE role in joint engagements with the account team Developing strong customer relationships to become a technical trusted advisor by developing a strong technical presence within the account(s) by visiting key technical contacts weekly and building contacts at multiple levels within the account organization. Contacting and/or meeting with existing customers to evaluate open engagements and anticipate future needs. After 12 months clients should view a new FAE as a trusted technical advisor on industry trends and NI platforms. Developing and applying industry, application, and NI platform knowledge thereby demonstrating technical expertise in NI software and hardware platforms for your account(s). Developing familiarity with 3rd party and competitors' products to understand NI platform's differentiation. Advise customers on the latest industry trends and recommend and implement NI platforms to enable customer success. By the end of the first year, a new FAE is expected to have taken all relevant NI hardware classes and achieved Certified LabVIEW Developer (CLD) and Certified TestStand (CTD) certifications. Providing customer feedback and industry insight influencing NI technical direction by being the voice of the customer for top accounts in ADG technologies. Sharing knowledge on customer and industry expectations and current experience with the NI platform to the ADG Business Unit (BU) and Product Planning to assist with evolving the NI platform, shaping NI's ADG go-to-market approach, and influencing NI product roadmaps. By the end of the first year, a new FAE will gain sufficient account and industry acumen to provide tangible and valued insight and feedback to key BU and Product Planning stakeholders. Basic Qualifications BS degree in STEM (Science, Technology, Engineering or Mathematics) 5 years of Test and Measurement industry experience 3 years of software programming experience Authorized to work in the United States without sponsorship now and in the future Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
    $76k-104k yearly est. Auto-Apply 21d ago
  • IT Solutions Technician

    Healthtronics 4.0company rating

    Remote support specialist job in Round Rock, TX

    Job Description IT SOLUTIONS TECHNICIAN I 1900 STEAM WAY ROUND ROCK, TEXAS 78664 Are you the go-to tech helper among your friends and family? Do you love figuring out how things work-and then showing others? HealthTronics is searching for a hands-on, people-oriented IT Solutions Technician I to join our team and be the friendly face of tech support for our employees nationwide. This is the perfect opportunity for someone fresh out of a technical program (A+ certification, anyone?) or with experience in tech support, electronics, or troubleshooting gadgets big and small. You'll jump right in-solving real-world problems, supporting HealthTronics employees, and making technology less intimidating for everyone. We're looking for someone who: Gets energized by helping others, not just fixing computers: You will be providing remote support via telephone, emails and Microsoft Teams chat for 6-8 hours/day. Can translate “tech speak” into everyday language Enjoys learning new systems and sharing knowledge Wants to grow their IT career in a collaborative, mission-driven environment If you're eager to start your IT journey, make a real impact, and help people feel confident with technology, we'd love to meet you! We Offer Competitive Benefits: 8 Company Paid Holidays, PLUS 3 Floating Holidays Generous Paid Time Off (PTO); Accrual rate allows for 15 days of PTO to start and up to 200 hours/year with tenure. Generous Employee Referral Bonuses (Earn $3,000 for every full time employee you refer to us after they're hired). 401(k) Plan with up to 4% match Medical, Dental, Vision, Disability, and Life Insurance Plan Options Supplemental Critical Illness Insurance Supplemental Accidental Injury Insurance Health and Wellness Rewards Program What You'll Do: Work onsite to respond promptly to requests through the IT Service Desk, ensuring effective and timely support. Troubleshoot, repair, and resolve issues with computers, mobile devices, and software. Deploy and set up technology equipment for new employees. Maintain and update the inventory of IT equipment, software, and licenses. Document service ticket statuses accurately and ensure proper follow-up. Collaborate with the team to manage users and computers in an Active Directory domain and support remote access technologies (VPN, Citrix). What We're Looking For: High school diploma or equivalent required; Associate's degree preferred. A+ Certification or equivalent experience. Basic understanding of networking concepts (DHCP, DNS, TCP/IP, Wireless, Ethernet). Familiarity with Microsoft Windows operating systems, Apple iOS devices, and PC hardware/software troubleshooting. Strong communication and interpersonal skills with a customer-service mindset. A proactive team player who is self-motivated and knows when to seek guidance. Physical/Mental Requirements: Ability to communicate via telephone, email, and chat 6-8 hours/day. Occasionally lift up to 50 pounds. Travel may be required occasionally. Why Join HealthTronics? Work with a dynamic and supportive team in a fast-paced environment. Gain hands-on experience with diverse technologies and tools. Opportunity to grow your career in IT within a healthcare-focused organization. Ready to make a healthcare difference? Apply now to schedule your interview! HealthTronics is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HealthTronics will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. Visit our website and connect with us! Facebook | Twitter | Instagram| LinkedIn
    $54k-84k yearly est. 13d ago
  • International Shipping & Production Support Specialist

    The A List

    Remote support specialist job in Leander, TX

    A North Austin promotional products company is seeking an International Shipping & Production Support Specialist to join their tight-knit team starting in January. This role averages 32 hours per week and is ideal for someone who is detail-oriented, reliable, and enjoys a mix of logistics and hands-on production work. Responsibilities Prepare and process international shipments using DHL, FedEx, UPS, and Airwave Freight Generate labels, commercial invoices, customs documentation, and tracking details Coordinate pickup schedules and ensure accurate delivery information Monitor shipments and resolve delays or carrier issues as needed Maintain organized shipping records and inventory logs Assist across departments when needed, including: Packing and shipping domestic orders Kitting promotional materials Pressing logos on apparel General production support Follow company quality and accuracy standards in all tasks Schedule & Compensation Approximately 32 hours/week Starting January Healthcare and additional perks available Supportive workplace with excellent team tenure
    $52k-95k yearly est. 25d ago
  • Information Technology

    Vp 3.9company rating

    Remote support specialist job in Killeen, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $44k-81k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Carshop

    Remote support specialist job in Austin, TX

    Penske Automotive Group is looking for an experienced IT Technician to join our team in Round Rock, Texas and help support the infrastructure of our technical organization. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an IT Technician, you will be responsible for assisting employees with questions on the usage of technology and for installing and maintaining computer hardware, software, and networks. WHAT WE HAVE TO OFFER Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR Ability to troubleshoot technology issues for employees over the phone and in person. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to work in a fast-paced, results-driven environment. Strong mathematical, analytical, and computer skills relevant to an Information Technology position, with at least one year of recent applicable experience. WHAT YOU CAN BRING TO THE TABLE Commitment: Support our employees to provide the best possible customer experience by ensuring the technology is available and functioning at full capacity. Excellence: Provide timely support, response, and resolution of technology issues. You will also be responsible for granting access and setting up and installing new devices and hardware. Accountability: Understand and comply with all regulations that affect the IT department, and perform tasks accurately, fairly and in accordance with company policies. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
    $36k-64k yearly est. 2d ago
  • Roofing Appointment Specialist - Field Team

    Flagstone Roofing and Exteriors

    Remote support specialist job in Austin, TX

    Job Description Are you hungry to make big commissions and help homeowners protect their property? Join our team today! We'll train you to succeed and provide the tools you need to close deals fast. Responsibilities: Knock on doors, connect with homeowners, and build trust. Schedule roof inspections and explain our process clearly. Assist customers through their insurance claims. Communicate effectively with both clients and team members. Requirements: Must be at least 18 years old. Owns a vehicle and a ladder (or willing to buy one). Comfortable working on roofs and lifting up to 70 lbs. Confident and motivated to canvass in local neighborhoods. Send your application today! Join our 30-minute discovery call to see if this is the right fit. APPLY NOW! Disclaimer: This advertisement displays potential earnings examples. Actual income will vary based on factors like experience, skills, and individual effort. Requirements Must be 18 years of age or older Must have a valid driver's license Benefits Weekly Pay Uncapped Commission Flexible Schedule
    $46k-82k yearly est. 12d ago
  • Vendor Management Specialist - Modular Field Execution

    Amherst Holdings LLC

    Remote support specialist job in Austin, TX

    The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management. Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst's debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served. Company Overview The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. Today Amherst has over 1,000 employees and $14.1 billion in assets under management. Founded by Amherst, StudioBuilt is an innovative approach to home development that utilizes offsite modular construction to create new housing supply at scale without sacrificing quality. StudioBuilt homes are constructed at Amherst's housing studio in Cuero, Texas as well as partner studios across the Southeast and then installed on site. The StudioBuilt team is comprised of experienced individuals from all trades, working to continuously improve the production process. Who Are We? Amherst Studio Build will manufacture high-quality, affordable, and innovative single-family residential homes by empowering a devoted network of highly motivated and skilled individuals with a fantastic place to work, the opportunity for learning and growth, and the ability to make a difference in the community. Travel Expectations 25%-50% travel to job sites or markets within the Texas region - typically day trips, with occasional overnight stays (up to once weekly). Potentially 1-3 trips annually to other markets. Position Overview The Vendor Management Specialist - Modular Field Execution is a strategic and relationship-driven role responsible for building, maintaining, and optimizing a high-performing network of vendors and subcontractors across assigned markets to support residential construction projects from conception through completion for our Amherst Homes / StudioBuilt division. This position ensures that our trade partners consistently meet performance, pricing, scope, and compliance standards, maintaining a healthy and reliable vendor bench to support ongoing and future construction activities. Key Responsibilities * Source and onboard qualified vendors and subcontractors across all trade categories. * Manage and maintain a robust network of qualified vendors. * Partner with Procurement to negotiate pricing and terms with suppliers to drive cost efficiency and value. * Partner with Construction, Procurement and other internal stakeholders to align vendor strategy with project execution needs, identify vendor gaps and build capacity in underrepresented markets or trades. * Evaluate vendor performance regularly to ensure adherence to quality, schedule, and cost requirements. * Forecast vendor supply risks and develop contingency plans for critical trade categories * Conduct quarterly vendor scorecards, performance reviews, and corrective action plans. * Safety, quality and compliance standards: Ensuring vendors meet safety, environmental, regulatory and quality standards. * Serve as a primary point of escalation for vendor performance or compliance issues. * Provide alternative sourcing options. * Suggest, participate and drive in continuous improvement initiatives for vendor onboarding, evaluation, and retention. * Report on project progress, risks, problems, and propose solutions. Implement and manage project changes and interventions. * Flexibility to pivot to the business needs weekly and multi-task in a fast-paced work environment. * Keep constant communication with vendors in all serviced markets. Must be willing to make multiple phone calls daily and travel to meet onsite with suppliers and potential subcontractors to follow-up on tasks and facilitate the RFQ process. * Review, validate, and process vendor and subcontractor agreements in accordance with company policies. * Partner with offshore teams in vendor qualifications and onboarding to meet compliance and regulatory standards, potentially including site visits and performance audits. * Act as back-up for project bidding and contracting with vendors. Qualifications * Experience: 3-5 years in construction, vendor management, purchasing, procurement or supply chain management within the construction or homebuilding industry. * Education: Bachelor's degree in Business, Supply Chain, or Construction Science preferred; equivalent experience considered. * Strong understanding of construction materials, trades, and cost structures. Field familiarity with residential construction operations preferred. * Proven ability to negotiate contracts, manage performance metrics, and maintain strong vendor relationships. * Knowledge in Microsoft Office Suite required. Knowledge in JD Edwards (JDE), BuildPro, Yardi, Vendor Café, Moducore and Bluebeam Revu preferred. * Exceptional organizational, analytical, and communication skills with a proactive problem-solving mindset. * Ability to adapt to change and changing priorities in a dynamic environment. Our full-time employee benefits include: * A competitive compensation package, annual bonus, 401k match * Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day * Employer-paid benefits (medical, dental, vision, health savings account) * Professional career development and reimbursement * Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave * Backup childcare offered through Bright Horizons Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
    $46k-82k yearly est. Auto-Apply 24d ago
  • Technical Support Engineer I

    Compugroup Medical 4.0company rating

    Remote support specialist job in Austin, TX

    Create the future of e-health together with us by becoming a Technical Support Engineer I At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Respond to incoming calls on the Support line, documenting all necessary information regarding the nature of the call, details surrounding the request for assistance, and steps taken to resolve the issue. Analyze, troubleshoot, provide recommendations, and solve customer requests regarding IT items related to or affecting our software products. Assist customers or onsite information technology professionals with installation, upgrade, setup, and configuration of CGM software on the customer's network. Clearly documents customer tickets in the CRM system and follows the processes established for CRM use. Create and work with Team Lead on internal training and documentation in assigned area as Subject Matter Expert. Your Qualification: Minimum of two years providing technical hands-on support in a professional hardware or software environment. Technical knowledge of CGM Software and Hardware Requirements. Technical knowledge of Microsoft operating systems (Windows workstation and Server) Technical knowledge of Microsoft SQL in the following areas: database backups, basic table navigation, running traces, executing stored procedures, basic SQL scripts, and performance monitoring. Ability to troubleshoot, and understand networking as pertains to a SQL server environment, web services, and various peripherals. Working knowledge of Terminal Services, Citrix, Cisco routing and VPN configuration. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $56k-80k yearly est. Auto-Apply 60d+ ago
  • Vendor Management Specialist - Modular Field Execution

    Main Street Renewal 3.9company rating

    Remote support specialist job in Austin, TX

    The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management. Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst's debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served. Company Overview The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. Today Amherst has over 1,000 employees and $14.1 billion in assets under management. Founded by Amherst, StudioBuilt™ is an innovative approach to home development that utilizes offsite modular construction to create new housing supply at scale without sacrificing quality. StudioBuilt homes are constructed at Amherst's housing studio in Cuero, Texas as well as partner studios across the Southeast and then installed on site. The StudioBuilt team is comprised of experienced individuals from all trades, working to continuously improve the production process. Who Are We? Amherst Studio Build will manufacture high-quality, affordable, and innovative single-family residential homes by empowering a devoted network of highly motivated and skilled individuals with a fantastic place to work, the opportunity for learning and growth, and the ability to make a difference in the community. Travel Expectations 25%-50% travel to job sites or markets within the Texas region - typically day trips, with occasional overnight stays (up to once weekly). Potentially 1-3 trips annually to other markets. Position Overview The Vendor Management Specialist - Modular Field Execution is a strategic and relationship-driven role responsible for building, maintaining, and optimizing a high-performing network of vendors and subcontractors across assigned markets to support residential construction projects from conception through completion for our Amherst Homes / StudioBuilt division. This position ensures that our trade partners consistently meet performance, pricing, scope, and compliance standards, maintaining a healthy and reliable vendor bench to support ongoing and future construction activities. Key Responsibilities Source and onboard qualified vendors and subcontractors across all trade categories. Manage and maintain a robust network of qualified vendors. Partner with Procurement to negotiate pricing and terms with suppliers to drive cost efficiency and value. Partner with Construction, Procurement and other internal stakeholders to align vendor strategy with project execution needs, identify vendor gaps and build capacity in underrepresented markets or trades. Evaluate vendor performance regularly to ensure adherence to quality, schedule, and cost requirements. Forecast vendor supply risks and develop contingency plans for critical trade categories Conduct quarterly vendor scorecards, performance reviews, and corrective action plans. Safety, quality and compliance standards: Ensuring vendors meet safety, environmental, regulatory and quality standards. Serve as a primary point of escalation for vendor performance or compliance issues. Provide alternative sourcing options. Suggest, participate and drive in continuous improvement initiatives for vendor onboarding, evaluation, and retention. Report on project progress, risks, problems, and propose solutions. Implement and manage project changes and interventions. Flexibility to pivot to the business needs weekly and multi-task in a fast-paced work environment. Keep constant communication with vendors in all serviced markets. Must be willing to make multiple phone calls daily and travel to meet onsite with suppliers and potential subcontractors to follow-up on tasks and facilitate the RFQ process. Review, validate, and process vendor and subcontractor agreements in accordance with company policies. Partner with offshore teams in vendor qualifications and onboarding to meet compliance and regulatory standards, potentially including site visits and performance audits. Act as back-up for project bidding and contracting with vendors. Qualifications Experience: 3-5 years in construction, vendor management, purchasing, procurement or supply chain management within the construction or homebuilding industry. Education: Bachelor's degree in Business, Supply Chain, or Construction Science preferred; equivalent experience considered. Strong understanding of construction materials, trades, and cost structures. Field familiarity with residential construction operations preferred. Proven ability to negotiate contracts, manage performance metrics, and maintain strong vendor relationships. Knowledge in Microsoft Office Suite required. Knowledge in JD Edwards (JDE), BuildPro, Yardi, Vendor Café, Moducore and Bluebeam Revu preferred. Exceptional organizational, analytical, and communication skills with a proactive problem-solving mindset. Ability to adapt to change and changing priorities in a dynamic environment. Our full-time employee benefits include: A competitive compensation package, annual bonus, 401k match Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day Employer-paid benefits (medical, dental, vision, health savings account) Professional career development and reimbursement Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave Backup childcare offered through Bright Horizons Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
    $43k-53k yearly est. Auto-Apply 26d ago
  • IT Tech

    Crescent Careers

    Remote support specialist job in Horseshoe Bay, TX

    As an IT Technician, you serve as the primary technical point of contact, ensuring seamless operational continuity for resort associates, members, and guests. You are responsible for maintaining high-availability technology infrastructure across all departments, including Guest Services, Food & Beverage, Golf, Spa, and Executive Offices. This role requires a balance of technical proficiency and professional hospitality service. Key Responsibilities Tier 1 Technical Support: Provide high-priority first-level support via an enterprise ticketing system, telephony, and on-site visits to resolve hardware and software incidents. System Deployment & Lifecycle Management: Install, configure, and maintain workstations, mobile devices, Point of Sale (POS) terminals, and peripherals. Identity & Access Management (IAM): Administer user accounts, permissions, and security groups within Active Directory and proprietary resort platforms. Application Support: Maintain mission-critical hospitality systems, including Property Management Systems (PMS), POS systems, timekeeping software, and Guest Wi-Fi infrastructure. Proactive Infrastructure Maintenance: Execute routine system audits, security patching, malware remediation, and preventative maintenance protocols to minimize downtime. Network & Infrastructure Projects: Collaborate with senior IT leadership on the deployment of network hardware, structured cabling, and telecommunications upgrades. Qualifications & Technical Requirements Education: High School Diploma or GED required. Experience: 2-4 years of professional IT experience; background in high-volume hospitality or resort environments is preferred. Technical Proficiency: * Advanced knowledge of Windows OS and Microsoft 365 administration. Strong hardware diagnostics and troubleshooting skills. Foundational understanding of networking protocols (TCP/IP, DNS, DHCP). Familiarity with hospitality-specific technology (PMS, POS, electronic locks, PBX) is highly desirable. Soft Skills: Proven analytical problem-solving abilities and a commitment to professional, service-oriented communication. Physical & Mental Demands Ability to maintain performance standards under high-pressure, time-sensitive conditions. Physical capacity to lift and maneuver equipment up to 25 lbs regularly, and up to 50 lbs occasionally. Strong collaborative mindset to work effectively within a cross-functional team environment. Compensation & Benefits Horseshoe Bay Resort offers a comprehensive Total Rewards package: Health & Wellness: Medical, Dental, and Vision insurance; Long/Short-Term Disability, Critical Illness, and Accident coverage. Financial Security: 401(k) retirement plan with employer matching. Resort Perks: Limited access to championship golf courses and amenities; significant retail and dining discounts. Travel: Discounted rates at over 100 Crescent Hotels & Resorts properties nationwide. Career Growth: Scheduled performance reviews, merit-based increases, and access to our Manager in Training (MIT) program. Support Services: Associate housing and shuttle options (seasonal/remote), weekly meal subsidies, and regular associate appreciation events.
    $36k-64k yearly est. 40d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Round Rock, TX?

The average remote support specialist in Round Rock, TX earns between $30,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Round Rock, TX

$47,000
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