Remote support specialist jobs in Spring Valley, NV

Source One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). Title: TeleOperations Specialist (Technical Support Specialist) Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below) Various Shifts Available: Hours: 10am-6:30pm or 5:30pm-2am Days: Tues-Sat, Wed-Sun, Thurs-Mon or Sat-Wed * Ideal candidates will be flexible on shift days/times Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system. As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure. Responsibilities: - Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation - Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines - Assist in gathering performance metrics and reporting observations to improve system functionality - Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface - Follow company protocols and regulatory requirements to maintain high operational standards Requirements: - 2+ years of experience in operations, technical support, software testing, or a similar field - Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles - Excellent driving history and no criminal history - Excellent written and verbal communication skills - Willingness to work flexible shift hours Bonus Qualifications: - Experience with QA testing or working in the autonomous vehicle industry - Bachelor's degree in STEM, analytics, or related field - Basic understanding of data analysis to help build out and analyze metrics - Strong familiarity with video game-style controls or simulation software Benefits: - Pre-tax commuter benefits - Employer subsidized health care benefits - Flexible Spending Account for healthcare-related costs - Short and long term disability coverage and life insurance - 401k package

Job Description: iPad Provisioning Technician (2-Month Contract) No prior experience required We are seeking a detail-oriented iPad Provisioning Technician for a short-term, 2-month contract to support a large-scale mobile device deployment. The technician will be responsible for setting up, configuring, and provisioning iPads according to company standards and project requirements. Responsibilities Prepare, enroll, and configure iPads Troubleshoot basic hardware/software issues during setup. Document provisioning steps and maintain accurate device records. Collaborate with project leads to ensure timely rollout and meet deployment milestones. Qualifications Strong attention to detail and ability to work efficiently in a fast-paced environment. Good communication and organizational skills.

MS Shift is a fast moving company seeking a team player to join our growing team. Working as part of a professional technical support team, you will participate in providing technical support to our high-end clients. You will be part of a capable team whose mission is to provide a superior customer service by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, MS SHIFT software and hardware installation and set up, assisting with our applications and troubleshooting various technical issues. Onsite and remote support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Note: this is on-site position. Responsibilities: • Deliver outstanding customer service and knowledgeable technical support/troubleshooting. • Install, implement, maintain, troubleshoot and/or repair of our software and hardware. • Accurately process and record transactions using our internal and detailed ticketing system. • Efficiently and effectively escalate deeper technical issues to Supervisor as required to drive to resolution. • Offer alternative solutions where appropriate with the objective of retaining system functionality. • Follow up and make scheduled call backs to customers. • Ensure systems reliability, integrity and security. • Stay current with product information, changes and updates. The salary range for this position is based on experience. Qualifications: • Bachelor's degree in Computer Science or related field. • Attention to detail, excellent verbal and written communication skills. • 5+ Years of experience in Tech Support • Professional experience in providing technical support to non-technical end users. • Experience supporting mission-critical systems by phone. • Helpful, friendly and patient attitude with a strong desire to learn. • Excellent problem-solving, time management and interpersonal skills. • Interest along with the experience/ability to develop a training curriculum and lead classroom trainings. • Focused, flexible and works well under pressure. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are seeking a highly motivated and detail-oriented IT Operations Specialist to support our Technical Operations team within a dynamic and fast-paced Fusion Center environment. This role is based on-site in the Spring Valley area of Southwest Las Vegas and is instrumental in capturing, analyzing, and documenting key operational workflows and dependencies. Key Responsibilities: • Shadow multiple operations team members to observe day-to-day workflows and system interactions • Document processes, dependencies, bottlenecks, and pain points in current technical operations • Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows • Assist in developing process improvement recommendations and operational documentation • Provide technical feedback and support where appropriate, aligning with operational goals • Communicate findings effectively to both technical and non-technical stakeholders Shifts: You will initially work during the Day, Monday-Friday 10am-6:30pm. However, the shift will eventually transition to one of the four designated shifts: Sunday - Thursday: 10:00AM - 6:30PM (Days 8hx5d) Sunday - Thursday: 5:30PM - 2:00AM (Nights 8hx5d) Tuesday - Saturday: 10:00AM - 6:30PM (Days 8hx5d) Tuesday - Saturday: 5:30PM - 2:00AM (Nights 8hx5d) Requirements Required Qualifications: • Strong analytical and documentation skills • Excellent communication and interpersonal skills • Ability to work independently and collaboratively in an on-site, high-security environment - Prior experience in at least two of the following technical domains: • Real-time technical operations • Advanced TCP/IP networking • Cellular networks • AWS cloud computing • Kubernetes • Windows workstation support Preferred Qualifications: • Experience in an operations center, NOC/SOC, or similar real-time support setting • Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation • Experience interacting with DevOps or Infrastructure teams in a production environment • 5+ years of experience Work Environment: • This position is on-site at a secure facility in the Spring Valley area of Southwest Las Vegas • Must be able to pass background screening and comply with facility access requirements Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Retirement Plan (401k, IRA)

We are looking for an experienced Business Systems Applications Support Specialist who will be able to take charge of the Business Applications Support Helpdesk and Ticketing, be the Level 1 and 2 Analyst for all Business Systems Apps and show expertise in triaging issues with our main systems such as APTOS Retail, WMS, Oracle MFP and Great Plains with a good grasp of ERP Systems. Responsibilities: Provide technical support for enterprise-level application systems under the supervision of the Director of Business Systems. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users, and clients to improve application performance. Managing tickets across multiple business systems environments to ensure continued and synchronized operations. Establishing the root causes of application errors and escalating serious concerns to the Vendor. Keeping a record of escalation and scheduling application updates. Documenting processes and monitoring application performance. Providing front-end support to clients and colleagues in IT Respond to general questions and trouble tickets in a timely manner. Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue for Tier 1 and Tier 2 incidents. Prioritize multiple, open issues. Document issue triage as troubleshooting progresses. Follow best practices for change control of proposed solutions. Document actionable bugs for engineering resolution. Receive incoming calls from customers,, and service technicians and providing diagnostic support on appliances and other products. Accept and handle technical/diagnostic calls and process emails/requests to set up new service. Escalate calls as needed (Tier 1 & 2) for more in depth technical/diagnostic assistance by vendor or System Experts. Respond to customer and field technicians' emails Document & log support ticket on service calls in ticketing system. Process Tickets for APTOS, ORACLE MFP, GP and other systems. Complete status updates on service calls completion Report common issues identified from service partners for escalation Performs other specific duties or assignments as directed by Business Systems Director and Manager. Build a good liaison with the vendors. Requirements A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar. 5+ years demonstrable experience as an application support analyst in the legal industry or related field. Knowledge of ERP systems and programming languages, such as SQL, HTML and other scripting languages. Ability to comprehend and utilize the ITIL framework for Helpdesk and Service Desk,. Ability to manage triage, resolution, document configuration changes, and monitor performance. Exceptional ability to provide front-end support to internal departments and remote clients. Familiar with Service Desk software for managing Tickets. Determination to get to the root causes of application errors and repairing them. Ability to use various incident tracking tools. Exceptional communication and written skills.

Empire Technological Group Limited dba Aruze Gaming Global is looking to add a Senior Support Specialist & Quality Control Lead to our team! Las Vegas Responsibilities: Design and implement an effective Quality Management System Continuously improving manufacturing policies, processes, and procedures. Design, implement and track Quality Metrics across the Supply Chain. Driving continuous quality improvement projects across the Supply Chain - Suppliers, Production, and Field. Investigate the root causes of defects and drive solutions to resolve quality issues. Participate in New Product Introduction to ensure “Right the First Time” quality for new products. Partner with Design to ensure exceptional quality for new Products. Review and analyze customer feedback to understand their expectations and demands regarding products and services. Report on product or service quality at every stage of production, highlighting areas of improvement. Analyze and drive improvements in materials provided by suppliers to maintain overall quality standards. Other duties as requested and /or assigned. Skills / Abilities: Education: A bachelor's degree in a relevant field, such as engineering or business administration preferred. Lean Six Sigma Black Belt preferred. Experience: 7-10 years of experience in quality assurance or a related role. Skills: Strong analytical, communication, and leadership skills. Knowledge: In-depth knowledge of quality techniques and trends. Interpersonal skills: The ability to positively influence others and be a great team player. To learn more about us and quick response on applications Please visit our website:Please visit Home - Aruze Gaming (aruzeglobal.com) / to learn more about Empire Technological Group! Benefits: 401(k) Medical, Dental, Vision Life insurance Paid Time OffDisability Insurance Schedule: 8-hour shift Job Type: Full-time Empire Technological Group Limited dba Aruze Gaming Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. The Senior Support Specialist is responsible for project managing Customer Implementation and Support activities for L&W's Loyalty Marketing solution and platforms. This role will ensure timely and well-organized product implementations that meet or exceed customer expectations. The Senior Support Specialist will become a product SME, interfacing with, Product Management, Engineering, Training, and customer teams to support the setup and installation of technical systems, applications, and process designs for client-purchased or outsourced technology and business process solutions. Key Responsibilities * Manage the implementation and launch of Systems Gaming products and features. * Develop business and use cases and product launch plans. * Collaborate with cross-functional teams-including engineering, product, and sales-to support product delivery and adoption. * Create and maintain product documentation for internal and external stakeholders. * Apply project management skills to oversee implementation timelines and deliverables. * Engage with customers professionally, demonstrating strong customer-facing etiquette. * Coordinate with offshore teams and accommodate global working hours as needed. * Contribute to workforce planning by anticipating resource needs in collaboration with consulting and project teams. Qualifications Qualifications * Deep subject matter expertise in Gaming Systems products, especially Loyalty or Marketing modules. * Strong project management and organizational skills. * Experience in technical system setup and implementation. * Excellent communication and interpersonal skills in customer-facing environments. * Ability to work effectively with global teams and across time zones. * Proficiency in creating clear and effective product and process documentation. * Up to 40% travel as required. Work Conditions: The working conditions are representative and typical of similar jobs in comparable organizations. Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Details: Title: IT Operations Specialist Duration: 6+ Months Pay: $50 - $53 per hour Shift time: Candidate will initially work during the Day, Monday-Friday 10am-6: 30pm. However, the shift will rotate to cover weekends and evenings. Overview: We're looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Center environment in Las Vegas, NV. The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows. This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations. Core Focus Areas: Shadowing and documenting live operational workflows, dependencies, and system interactions Mapping technical processes and identifying bottlenecks or inefficiencies Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows Drafting clear process documentation and improvement recommendations Communicating findings to both technical and non-technical stakeholders Key Requirements: Strong technical documentation and analytical capability Excellent communication and interpersonal skills Prior hands-on experience in at least two of the following: Windows workstation support Real-time operations or command-center environments TCP/IP networking or systems administration Web application or infrastructure troubleshooting Preferred Qualifications: Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment Familiarity with monitoring tools, cloud diagnostics, or automation platforms Comfortable collaborating with DevOps / Infrastructure teams 5+ years of relevant technical experience Environment & Requirements: Onsite role in Las Vegas, NV (secure facility;background check required) Fast-paced, mission-critical operations center supporting real-time systems

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Job Description WHO WE ARE… ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes. With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients-powered by AI, integrated creative, and next-gen content strategy-and for the business itself, driving both revenue and enterprise value. JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department, supporting the Systems Administrator working on troubleshooting, installation, and implementation of systems. This position is best suited to a junior IT professional who is approachable, patient, and comfortable interacting with end-users across the entire organization. The ability to communicate clearly, effectively, and genially with both technical and non-technical users is the key to success. KEY RESPONSIBILITES: Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support Ensures users/customers are provided with professional, courteous, and timely support and service Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Consults with users to determine appropriate hardware and software needs and assists in placing orders. Tests compatibility of new programs with existing ones. Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications. Installs software and necessary applications for workflow. Carries out software, network, and database performance tuning. Documents hardware and software updates. Strong ability to manage productive relationships with both external and internal users Ability to work independently and in a team environment High degree of personal initiative Adaptable to changing priorities and ad hoc requests Superior Microsoft Office skills, including Word, Excel, and Visio Courses or experience in some of the following areas: computing science, information systems or equivalent programs Install and configure hardware and software components Prioritize and manage all open requests to ensure that they are resolved accurately and in a timely manner Contribute to the development and maintenance of standards, policies and procedures regarding all IT-related items Assists with the implementation and execution of new/upgraded systems implementation and other IT-related projects Conducts equipment and vendor research, and works with 3rd party vendors to implement new systems or resolve issues Manages the maintenance of all hardware and software Performs other duties as assigned QUALIFICATIONS: Bachelor's degree in computer science or engineering or related field, preferred 0-2 years of experience in a similar role Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN) Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC and OS Excellent written and oral communication skills Familiar with a range of software and hardware Demonstrated experience as a support analyst in a corporate environment Valid driver's license (G class) THE VALUES YOU ALIGN WITH: Just as important as the skills you bring to our team are alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market-leading experiences for our clients. Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism. Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences. Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences. Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts. BENEFITS AND COMPENSATION: The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. Excellent Medical Insurance Excellent Dental Insurance Excellent Vision Insurance Paid Time Off, Holiday Pay 401K matching program after 90 days of employment 100% Company Life and Long-Term Disability Coverage Employee Referral Program DIVERSITY COMMITMENT: We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.

The primary responsibility of the Deskside Analyst, Level I is to assist The Venetian Resort Team Members with high-quality deskside services which enable them to perform their work related responsibilities to the best of their abilities. Essential Duties & Responsibilities: * Manage and maintain service ticket work queue. * Contact the customer to confirm and acknowledge ownership of support issues. * Update tickets in a timely manner. * Review ticket queue every hour or update tickets every 2 hours, whenever a ticket status changes. * For all incident tickets contact the customer within 15 minutes of ticket receipt to acknowledge ownership of their issue and begin the resolution process which will include resolving by phone or responding on-site to the user's desktop. * Update drop down fields within the service ticket to accurately reflect the issue or request and support provided. * Keep the ticket comment field updated with current work status and provide a complete description of all final resolution work performed. Additional Duties & Responsibilities: * Keep the customers well informed of their actions including issue or request ticket status. * Escalate issues to management in a timely fashion. * Respond to management timely when a request is submitted. * Create Documentation based on the duties required of Deskside Analyst - Level 1. * * Engage in technical training to increase knowledge base and skill level, including certification training. * Repair and install various network peripherals. * Troubleshoot software/hardware problems through debugging, testing, and vendor assistance. * Provide recommendations regarding software/hardware changes to correct problems. * Install and update PC virus protection programs. Additional Duties & Responsibilities: * Troubleshoot diagnoses and identifies failing/failed components through use of testing procedures and diagnostic software. * Communicate resolution to appropriate IT staff and system users. * Instruct system users on basic application and personal productivity software functions in an informal setting. * Support of PC hardware and software for the organization. * Research and resolve complex, technical user problems. * Safety is an essential function of this job. * Consistent and regular attendance is an essential function of this job. * Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Minimum Qualifications: * AA or AS Degree and A+ certification is desirable and may offset 3 year prior experience if proficiency with Microsoft Windows, Microsoft office products, ability to connect and install software drivers associated with external printers and understanding of WIFI and wireless connectivity can be demonstrated. * Must be able to obtain and maintain Nevada Gaming Control Board Registration and any other certification or license, as required by law or policy. * Proof of authorization/eligibility to work in the United States * 3 year prior experience with PC service and support. * Must have proficiency in the following software or system: MS Office, Windows 95/NT, XP, MS Exchange . * Must have previous experience connecting and installing software drivers associated with external printers. * Ability to perform basic printer repair such as roller replacement. * Ability to install and replace desktop computer components. * Proficiency with resolving WiFi and wireless connectivity issues. * Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. * Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: * Physically access all areas of the property and drive areas with or without a reasonable accommodation. * Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. * Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. * Lift or carry 50 pounds, unassisted, in the performance of specific tasks as assigned. * Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. * Work in a fast-paced and busy environment. * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

We are seeking an experienced AI Applications Specialist to lead the design, development, and deployment of artificial intelligence tools that enhance document control processes and process analysis workflows. This role will work cross-functionally with IT, operations, compliance, and data teams to implement smart automation solutions that improve document management, identify process inefficiencies, and support continuous improvement across departments. Key Responsibilities: Design and implement AI/ML tools for automating document classification, extraction, and version control. Apply natural language processing (NLP) models to analyze and structure unstructured document content. Use AI-driven analytics to identify inefficiencies or bottlenecks in business processes. Develop dashboards and insights from process data using AI/ML and RPA (Robotic Process Automation). Integrate AI tools into existing ECM systems (e.g., SharePoint, Documentum, OpenText). Collaborate with business stakeholders to gather requirements and define automation opportunities. Ensure compliance with document retention, security, and governance policies. Continuously evaluate and improve deployed AI models for accuracy, relevance, and ROI. Qualifications: Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related field. 3-7 years of experience in AI/ML solutions, with focus on enterprise workflows. Experience with NLP, OCR, and document AI technologies (e.g., Azure Form Recognizer, AWS Textract, Google Document AI). Familiarity with process mining or process intelligence platforms (e.g., Celonis, UiPath Process Mining). Proficiency in Python, TensorFlow, or similar ML frameworks. Understanding of data privacy, compliance, and governance in document workflows. Strong communication skills and ability to present technical results to non-technical audiences. Nice to Have: Experience with RPA tools (UiPath, Blue Prism, Automation Anywhere). Knowledge of ECM or PLM systems in regulated environments. Familiarity with BPMN and business process modeling.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities Install, configure, and troubleshoot computer systems, hardware, and software. Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. Follow established procedures and processes for computer maintenance. Provide training and support to team members in the use of computer systems and software. Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Set up new employees' technology, including laptops, desktops, and mobile devices. Provide onboarding training on how to use the company's IT systems and applications. Excellent customer service skills over the phone, by email and in-person. Provide technical support to employees who are having problems with their hardware or software using help desk software. Support the company's digital signage network. Troubleshoot problems and ensure that the network is secure. Administer the company's O365 environment. Conduct a weekly cybersecurity review of all systems, emails, and endpoints. Check for malware, vulnerabilities, and unauthorized access through Sophos. Work with employees to understand their needs and then recommend solutions that meet those needs. Other duties, responsibilities and/ or projects as assigned. Qualifications 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. Experience in public facility preferred. CompTIA A+ certification desired. An understanding of how PCs function in a networking environment. Principles and techniques of maintenance and repair for PC systems and related equipment. A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. * Required attachments are listed below on the posting. Your application will not be considered without the required attachments. * Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************. Job Description The University of Nevada, Las Vegas invites applications for IT Tech IV, Information Technology Department, Kirk Kerkorian School of Medicine [R0149751] ROLE of the POSITION The main purpose of the position is to provide Tier 1 and Tier 2 support for customers and support endpoint devices for the Kirk Kerkorian School of Medicine. Typical duties are to provide IT customer support for all School of Medicine employees and students, provide IT support for medical education, provide IT at the Medical Education Building (MEB) and provide IT support for all endpoint devices. MINIMUM QUALIFICATIONS Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience as described above. COMMITMENT to DIVERSITY and CAMPUS VALUES A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY Grade 32 Step 1, salary $57,252.96. In accordance with Nevada Administrative Code (NAC) 284.170, initial appointments to classified positions typically begin at Step 1 of the assigned grade. A "Step" refers to the specific rate of pay within a grade, as determined by the Division of Human Resources. BENEFITS OF WORKING AT UNLV * Competitive total rewards package including: * Paid time off, sick leave, and holidays * Excellent health insurance including medical, dental and vision * Comprehensive retirement plans and voluntary benefits programs * No state income tax * Tuition discounts at Nevada System of Higher Education (NSHE) schools * Tuition discounts for spouses, domestic partners, and dependents PERKS/PROGRAMS * Employee recognition and appreciation programs * UNLV athletics ticket discounts * Statewide employee purchase program discounts * RebelCard discounts on and off campus * Wellness programming for all UNLV faculty and staff at no cost * Opportunity for career advancements to leadership roles * Connect with colleagues with shared interests * Personal and professional development opportunities * A comprehensive onboarding program, Rebels: Onboard * Support and resources available for veteran applicants - contact ********************** or visit our Veterans Webpage. HOW TO APPLY THIS RECRUITMENT MAY CLOSE PRIOR TO THE ANNOUNCED CLOSING DATE BELOW BASED ON VOLUME OF APPLICATIONS RECEIVED. Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. If you are a veteran, please attach your DD-214 or other applicable official documentation to your application as evidence of Veterans or Disabled Veteran's status. Attach ALL documents in the CV/Resume attachment section when applying. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. The resume must have a detailed description of the major duties that you performed as a part of each job; applicants must demonstrate that they qualify for this position. Education (including High School) and experience must be clearly documented. Your application will NOT be moved forward if your application is incomplete. Materials should be addressed to James King, Hiring Manager. This recruitment will close at midnight (Pacific Standard Time) on Monday, December 15th, 2025. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at UNLV Veterans Services (************************************ or reach out to us at **********************. Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact ********************** for support. For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at ************** or ******************************** SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0149751" in the search box. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. PROFILE of the UNIVERSITY Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us on line at: ******************* EEO/AA STATEMENT The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply. TITLE IX STATEMENT The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both. Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. SAFETY AND SECURITY STATEMENT UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online. JOB CATEGORY Classified Exempt No Full-Time Equivalent 100.0% Required Attachment(s) Submit a letter of interest, a detailed resume listing qualifications and experience, and the email names, addresses, and telephone numbers of at least three professional references who may be contacted. Posting Close Date 12/15/2025 Note to Applicant This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.

BFC Contractor- SEES- Vols - (230004DJDescription To apply for this position you must be part of the BFC and pre-approved by the director of Facilities Management Department. Primary Location: HENDERSONWork Locations: FACILITIES ASSET MANAGEMENT 1180 MILITARY TRIBUTE PLACE HENDERSON 89074Organization: Clark County School DistrictJob Posting: Apr 18, 2023, 3:23:57 PMUnposting Date: Ongoing

Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission-critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high-security environments. **Compensation:** The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits:** Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short-term disability insurance, paid time off, and parental leave. **Essential Responsibilities:** + **Microsoft Windows O365 and System Administration** : Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility. + **Device Maintenance and Operational Continuity** : Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards. + **Advanced Technical Troubleshooting and Escalation Management** : Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability. + **Asset Lifecycle Management and Compliance** : Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment. + **Logistics Systems Integration and Operational Support** : Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams. **Minimum Requirements:** + Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting. + Minimum 2 to 4 years' experience in computer support and maintenance. + Current with all Cybersecurity and operations training for administrative workstation privileges. + Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards. + Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred. + Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance. + Must possess a valid state issued driver's license. **Work Environment, Physical Demands, and Mental Demands:** Typical office environment with no unusual hazards, occasional lifting to 15 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Reports to Computer Operations Supervisor. Full-Time (five days/ week schedule with minimal overtime projected) Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Full-time Description ENTEK is seeking applications for a Network Engineer role to join us on-site at our Henderson, Nevada location (relocation within 40 miles of Henderson is required). As a Client Engineer, provides comprehensive technical support to internal users, ensuring the effective operation and utilization of computer systems, network infrastructure, peripheral hardware, and enterprise software applications. This role requires the ability to follow detailed instructions and adhere to established procedures while troubleshooting and resolving technical issues across a variety of platforms and environments. The Client Engineer works collaboratively with systems engineers, network specialists, software support personnel, and project managers to support and maintain the organization's IT infrastructure. Responsibilities include assisting in the deployment, configuration, and maintenance of workstations, servers, and networked systems, as well as participating in system upgrades, patch management, and technology rollouts. The role also involves contributing to cross-functional IT initiatives, ensuring alignment with organizational standards and service delivery goals. This job involves the following: Deliver responsive and courteous technical support for desktops, laptops, mobile devices, and peripherals across Windows, mac OS, iOS, and Android platforms. Diagnose and resolve hardware, software, and connectivity issues both onsite and remotely, ensuring minimal disruption to users. Provide hands-on support for collaboration tools such as Microsoft 365, Teams, Zoom, and Slack to enhance communication and productivity. Set up, configure, and manage user devices using modern endpoint management platforms like Microsoft Intune, JAMF, and SCCM, ensuring seamless user experience. Maintain accurate records of IT assets and manage their lifecycle to ensure availability and reliability of equipment. Apply system updates and security patches proactively using automation tools to keep devices secure and up to date. Enforce endpoint security standards, including antivirus protection, encryption, and multi-factor authentication (MFA), to safeguard user data and systems. Assist in identifying and addressing security vulnerabilities and support compliance efforts through audits and remediation activities. Support user access and identity management processes, ensuring secure and timely provisioning of accounts and permissions. Participate in IT initiatives such as system upgrades, cloud migrations, and office technology rollouts, with a focus on minimizing user impact. Troubleshoot and resolve network-related issues, including Wi-Fi, VPN, and VoIP systems, to maintain reliable connectivity. Collaborate with infrastructure, systems engineering, and cybersecurity teams to deliver integrated and secure IT solutions. Follow detailed instructions and direction from senior IT staff and project leads to ensure consistent and accurate execution of tasks. Adhere to and help implement IT best practices, standards, and procedures to promote operational excellence and service consistency. Maintain thorough documentation of systems, procedures, and support interactions to ensure transparency and continuity of service. Monitor support trends and user feedback to identify opportunities for service improvement. Contribute to the creation and maintenance of user-friendly knowledge base articles and training materials to empower end users. Maintains safe operations by adhering to safety procedures and regulations. Follow Lean manufacturing utilizing tools such as Kaizans, 5S, RIE's and other work area standards. Requirements Minimum Qualifications & Experience: Associate degree in Computer Science, Information Systems, or a closely related field, or an equivalent combination of education, training, and relevant work experience that demonstrates the required knowledge and capabilities. Ability to read, interpret, and analyze technical documents, procedures, and manuals. Basic mathematical proficiency for routine calculations and data interpretation. Strong problem-solving skills with the ability to address practical issues and adapt to non-standardized situations. Effective communication skills, including the ability to write clear reports and correspondence, and to speak confidently with groups of users or team members. Demonstrated ability to follow instructions, adhere to established procedures, and apply best practices in technical support and service delivery. Capable of collecting and analyzing data, identifying root causes, and developing logical, effective solutions. Industry certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a plus. Working Environment: The hours for this role are Monday-Friday, beginning at 7:00am and ending at 3:30pm. Evenings and weekends as needed according to business needs. The employee will be asked to work in manufacturing plants. The job may require the employee to work near moving mechanical parts. While performing the duties of this job, the employee may also occasionally be exposed to fumes or airborne particles and toxic or caustic chemicals in the plant environment. The noise level in the production facility is usually loud, and this employee will occasionally be exposed to the production area. Appropriate PPE will be provided to the employee, which the employee is required to utilize appropriately. About ENTEK ENTEK's DNA is based on a set of core values, which drive everything we do: Respect, Integrity, Innovation, and Commitment. Stop by our website at ************* to learn more about our company and the opportunities that await you. ENTEK is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law. ENTEK's locations are non-smoking. Please inquire if you have questions.