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Remote support specialist jobs in Springfield, OR

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  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Springfield, OR

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $50k-72k yearly est. 60d+ ago
  • Help Desk Technician

    Kelley Create

    Remote support specialist job in Springfield, OR

    Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry. Summary The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles. Essential functions of the job * Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems * Support of disaster recovery solutions * Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security * Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix * Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets. * Perform system documentation maintenance and review in ConnectWise * Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages. * Improve customer service, perception, and satisfaction * Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently * Escalate service requests that require engineer-level support * Enter time and expenses in ConnectWise according to company procedures * Complete assigned training materials and blueprints on the ConnectWise University * Work through project tickets and phases in ConnectWise as assigned by a Project Manager * Enter all work as service or project tickets into ConnectWise * Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job. * Other duties as assigned. Competencies: To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position. * Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction. * Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately. * Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues. * Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks. * Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required. Skills and abilities * Ability and desire to provide exceptional customer service * Ability to act with a sense of urgency while paying attention to detail * Ability to multi-task effectively and thrive in a fast-paced environment * Ability to communicate in a positive, effective, and efficient manner * Ability to work independently and as part of a team * Ability to prepare, organize, and present information to groups of people * Ability to match solutions to prospective client needs * Ability to work after-hours and on-call shifts * Technical skillset in hardware setup and troubleshooting * Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.) * Proficient with typing, use of Microsoft Office Applications, and the Internet Qualifications: * Minimum of one (1) year of experience in an IT bench, support, or consulting role * Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory * Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting * Minimum of one (1) year of experience providing excellent exceptional service directly to end users * A BA/BS in related field is preferred * One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred * Must have reliable transportation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Language Skills: Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees. Math Skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs. Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions. Computer Skills Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required. Physical requirements essential to perform the duties of the job * Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid * Frequently operates a motor vehicle while traveling to client site * Frequently exposed to outside elements when traveling to client site * Frequently sits and/or stands for long periods * Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting * Frequently work in a well-lit, tempered room * Frequently views the computer to perform duties * Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc. * Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form. Competitive Benefits Package Include: * Medical Insurance * Dental/Vision Insurance * Life Insurance * Flexible Spending Account Options * Supplemental insurance * 401K with company match * Profit Sharing upon goal attainment * Paid Time Off * Paid Holidays * Ongoing training opportunities Must have reliable transportation and pass pre-employment screening. Equal Opportunity Employer Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $37k-65k yearly est. 11d ago
  • Bilingual Customer Service Analyst/Customer Service Analyst

    Eugene Water and Electric Board

    Remote support specialist job in Eugene, OR

    This posting opens Friday September 12, 2025, and will remain open until receipt of 130 applications. We recommend getting your application materials in as soon as possible. The Eugene Water & Electric Board (EWEB) is looking for highly motivated and reliable Bilingual Customer Service Analysts and Customer Service Analysts to serve as the initial contact for customer inquiries and account transactions in our call center. Customer Service Analysts communicate with a high volume of customers to maintain utility account records in EWEB's customer information system and investigate and resolve customer inquiries in an efficient and confidential manner. As a Customer Service Analyst (CSA), you'll assist customers with a wide range of EWEB services, initiatives, and billing needs primarily over the phone in a contact center environment. You'll be part of a 30+ person team empowered to analyze problems, offer solutions, and deliver exceptional service. We provide classroom training and hands-on mentoring to support your success. Our ideal candidates are empathetic, attentive, eager to learn, and committed to helping customers in challenging situations. An ability to professionally handle angry or upset customers while navigating highly complex situations is a must. Reliable and consistent attendance is essential to supporting both our customers and team. While most interactions are phone-based, you may occasionally assist customers in person. In-person duties may include cash handling, accurate payment posting, and managing complex payment arrangements with a high level of detail. Key Responsibilities: Serve as the initial contact for external customer inquiries and transactions. Identify, investigate and resolve a variety of customer concerns within EWEB Policies and Procedures. Communicate and follow up with other Customer Services staff, EWEB departments and outside entities to assist customers with a variety of inquiries. Perform constant and high-volume data entry using a variety of computer applications. Process service orders as appropriate. Provides support to customers utilizing online systems. Availability to assist customers in outage and emergency situations both during normal work hours as well as nights, weekends and holidays. Market promote and support existing and future EWEB products and services. Administer simple contracts and notarizations. Assist in the training or mentoring of new staff. Assist in departmental presentations and procedure documentation. What You'll Bring: Bilingual skills are highly valued to better serve our diverse community. Maintain confidentiality of customer and company information and comply with legislation and policies regarding consumer privacy. A passion for providing exceptional customer service. Strong communication skills and the ability to actively listen, empathize, and respond with professionalism to customers. Confidence in making real-time decisions and applying policies consistently during customer interactions. Interest in learning about EWEB's initiatives, products, and services to better support our customer-owners. Ability to adapt between phone-based and occasional in-person customer service settings. Please note: This posting includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Provide detailed answers to each question. Please do not reference your resume' or application in your responses. Compensation & Benefits The starting annual salary range for this position is $25.63 - $30.88 per hour commensurate with knowledge, skills, and education as they relate to the position is. EWEB values total worker health both at work and at home, and provides a robust compensation & benefits package - Read more about our benefits. Minimum Training and Experience Required Minimum Experience: Two years of customer service experience with primary job functions involving management of customer accounts, high volume of customer interaction either over the phone or face to face to resolve a customer's inquiries Regular use of a customer information system (example: SAP, SalesForce, Oracle, NetSuite, MS Dynamics, etc). a wide variety of complex decision making while processing a high volume of customer interactions, and high-volume data entry. Education: High school diploma or GED. Equivalency: Candidates who do not meet all of the minimum qualifications but whose application materials demonstrate equivalent relevant experience, skills, and ability to excel in similar roles are encouraged to apply. We understand that valuable experience can be gained through various avenues, and we value diverse experiences and unique perspectives. EWEB will consider a combination of relevant education and experience that demonstrates the necessary knowledge, skills, and abilities for the position. Desirable education, experience, training, and certifications: 1 year of contact center experience, bilingual skills (Spanish), utility customer service, collections, and/or banking industry experience, experience with account reconciliation and payment arrangements preferred. Professional license or registration: None Oregon driver's license required : No Post-offer background check required: Yes Post-offer drug test required: No Post-offer physical/functional test required: No Please Note: Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time. Equal Employment Opportunity EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture, education, experience, physical ability and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting, retaining, and advancing talent from all sources strengthens our bond with the multifaceted community we serve. Tobacco, Smoke, and Vapor - Free Campus Policy EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air, appearance, and employee health in and around EWEB facilities and equipment. Employees, contractors, volunteers, and visitors may not use, distribute, or sell tobacco while participating in EWEB functions, on EWEB property, or while performing right-of-way tasks. Note: This Job Posting is intended to represent key areas of responsibility. It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned. Nothing in this description restricts EWEB's right to assign or reassign duties and responsibilities to this job at any time. Job descriptions may occasionally be updated, as necessary, to reflect evolving business needs WHY EWEB? EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity, innovation, involvement, teamwork, and professional development are supported and encouraged. We are committed to providing a work environment conducive to the safety, health, and well-being of our workforce, and offer great benefits, including but not limited to health care, vacation and sick leave, pension, holidays, and an employee credit union. We consistently rank as one of the healthiest employers in Oregon! EWEB is Oregon's largest customer-owned utility. We provide water and electricity to the Eugene community, as well as parts of east Springfield and the McKenzie River valley area. As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Instead, EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and it's our job to provide reliable, affordable water and electricity for our customers. Our core values: SAFE RELIABLE AFFORDABLE ENVIRONMENTAL COMMUNITY/CULTURE
    $25.6-30.9 hourly 60d+ ago
  • Analyst - Prog Support

    Maximus 4.3company rating

    Remote support specialist job in Eugene, OR

    Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed. - Coordinate activities between the client, business, and technical stakeholders. - Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs). - Maintain various reports for client review and compliance. - Facilitate meetings and calendars as necessary. - Prepare and distribute meeting minutes. - Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance. - Act as a liaison between teams. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 70,000.00
    $45k-74k yearly est. Easy Apply 8d ago
  • Network Support Associate

    ELAW 3.4company rating

    Remote support specialist job in Eugene, OR

    dependent on need) Salary Range: $65,000-$75,000 Reports to: Deputy Executive Director Status: Full-time, Exempt About the Organization Environmental Law Alliance Worldwide (ELAW) is an international NGO, registered in Oregon as a nonprofit. At ELAW, we believe that environmental protection and human rights are inseparable-and that the best solutions come from those closest to the problem. That's why we support a global network of public interest lawyers and scientists in 80+ countries working to protect communities and ecosystems through law. Headquartered in Eugene, Oregon, ELAW connects local expertise with global impact-empowering people on the front lines of environmental and human rights challenges. About the Role The Network Support Associate plays a key role in connecting and supporting ELAW's global network of partners. This position ensures smooth communication, coordination, and engagement among members, fellows, and staff, helping our international community share knowledge, resources, and inspiration. The Network Support Associate works closely with ELAW's team to facilitate events, manage information systems, and provide logistical support for global initiatives - including the ELAW Fellows Program. This role is ideal for someone who is energized by cross-cultural collaboration, detail- oriented coordination, and mission-driven teamwork. It's a great fit for a professional who enjoys building relationships, learning continuously, and supporting a purpose that matters. What You'll Do ● Cultivate and maintain relationships with ELAW's global partners, ensuring timely communication and accurate information in organizational databases. ● Coordinate logistics for the ELAW Fellows Program, including travel and local engagement for visiting fellows in Eugene. ● Build and foster relationships with host families for Fellows. ● Assist with planning and execution of in-person and virtual learning events and meetings, including Annual Meeting, providing operational and communication support. ● Maintain current contact information for ELAW Network Members and Partners. ● Provide practical logistical support to the law, science, and defenders teams to streamline work with Network members. Who You Are You are a relationship builder, detail-oriented professional, and passionate advocate for environmental and human rights. You thrive in a collaborative, cross-cultural environment and are eager to support a mission-driven global community. Required Qualifications ● Bachelor's degree in any field. ● Fluency in English and proficiency in at least one other language (French, Spanish, Arabic, or Portuguese preferred). ● Cross-cultural experience through education or work. ● Proficiency in Google Workspace, Microsoft Office Suite, and virtual collaboration tools (Zoom, Google Meet). ● Strong writing, proofreading, and communication skills. ● Excellent time management, problem-solving, and attention to detail. ● Commitment to environmental protection, human rights, and ELAW's values. ● Must be authorized to work in the U.S. and reside in or near Eugene/Springfield, Oregon. ● Valid driver's license; ability to perform light physical tasks (e.g., assisting fellows, event setup). Preferred Qualifications ● Experience with Salesforce or other CRM/database systems. ● Experience in nonprofit or cross-cultural program coordination. ● Event coordination or volunteer engagement experience. ● Bachelor's or Master's degree in International Studies or Environmental Studies. Why Join Us This is an opportunity to be part of an international community working for justice, sustainability, and a healthy planet. At ELAW, you'll collaborate with passionate colleagues in Eugene and around the world, helping ensure that communities everywhere have the tools and partnerships they need to defend their rights and environments. We offer: ● Competitive pay ($65,000-$75,000) ● Health and life insurance ● Retirement benefits ● Paid time off ● Flexible spending account ● Professional development assistance ● A collaborative, values-driven culture committed to inclusivity and learning You'll join an organization that values curiosity, humility, integrity, and cross-cultural respect - and where your work will directly contribute to a fairer, cleaner, and more sustainable future. How to Apply To apply, please click on 'apply for this job' and complete the form, and upload your resume and cover letter by November 26th. No phone calls, please. Our Commitment to Equity We actively seek applicants from diverse backgrounds and encourage applications from those historically underrepresented in the legal field. ELAW is committed to equity, inclusion, and justice in our work and in our workplace. We do not discriminate on the basis of race, gender, age, disability, immigration status, sexual orientation, or any other protected identity.
    $65k-75k yearly 46d ago
  • Desktop Support Services Manager

    UO HR Website

    Remote support specialist job in Eugene, OR

    Department: University Health Services Appointment Type and Duration: Regular, Ongoing Salary: Commensurate with experience Compensation Band:OS-OA08-Fiscal Year 2025-2026 FTE: 1.0 Application Review Begins open until filled. Special Instructions to Applicants To ensure consideration, please upload the following with your online application: • Cover letter which expresses your interest in the position and fully articulates how you meet the minimum qualifications, professional competencies, and any preferred qualifications you may have • Current resume/CV which includes dates of employment Applicants will also be asked to submit the name and contact information for three professional references, one of which is preferred to be a current or most recent supervisor (if not currently employed). Candidate will be notified prior to references being contacted. Department Summary The Division of Student Life supports the university's academic mission and strategic plan through comprehensive programs and services that promote and advance student learning and success while fostering an inclusive and vibrant campus community. Student Life includes four major portfolios, the Office of the Dean of Students, Experiential Learning & Engagement, Health & Wellbeing, and Division Administration. Key programs and departments within the division include but are not limited to University Health Services, Erb Memorial Union, Physical Education & Recreation, Parent and Family Programs, Major Student Events (Commencement, Homecoming, University Day), Fraternity and Sorority Life, Counseling, Health Promotion, Multicultural and Identity Based Support Services, Student Government Engagement & Success, Student Conduct and Community Standards, and Support for Students in Crisis and Students of Concern. University Health Services (UHS) is a unit within the Division of Student Life and is a nationally accredited (AAAHC) outpatient clinic providing primary care to students at the University of Oregon. All staff are required to uphold the values of the UHS. This position works in support of the University Health Services mission and vision and is consistent with UO policy. Some aspects of this position may be completed in collaboration with other University departments. Position Summary Reporting to the Assistant Director for Information Technology, the Desktop Support Services Manager is responsible for planning, organizing and overseeing IT support for University Health Services. UHS IT support includes the following areas: service desk (help desk, call center and desktop support), knowledge-management, accounts and access-management, classroom support, and system administration duties. The incumbent in this position will require and use technical expertise to provide solutions while managing the administrative functions of the unit including management within an assigned budget and supervision of employees performing technical responsibilities. In conjunction with UHS Leadership, this position will help to ensure staff and students' needs are met. The Desktop Support Services Manager will be responsible for management of services in respective areas, which includes maintaining high quality of services, recommending and implementing best practice/industry standards, meeting Service Level Agreements, identifying opportunities for improvement, retiring old services and starting new services. The Desktop Support Services Manager will be expected to provide support to the Assistant Director for Information Technology and work with other leadership within UHS to meet technology needs across the department. This position will be expected to work with both technical and non-technical users. Decisions made by this position have major impacts on the management and operations of specific areas within the university. This position may contribute to important goal setting, operation, and business decisions that affect the department's ability to deliver services. It is expected that this position will ensure compliance with federal, state, and university policies and regulation, while maintaining appropriate internal controls. This position requires successful completion of a criminal background check and routine screening of Medicaid and Medicare Exclusion Lists. Employee loses eligibility for employment if on the List of Excluded Individuals and Entities (LEIE) and/or System of Award Management (SAM). In addition, employee must follow Compliance with UHS policies regarding tuberculosis screening, measles and mumps (MMR), seasonal flu, hepatitis B, and other immunization requirements. Minimum Requirements • Bachelor's degree from an accredited college or university or equivalent knowledge and experience • Three (3) years of experience managing an IT support service such as service desk (help desk and desktop support), computer lab management, knowledge management, or accounts and access management • 1 year of management experience providing direct and indirect supervision, coaching and mentoring to information technology professionals or student-employees, or leading IT implementation projects Professional Competencies • Ability to work collaboratively with a team of diverse IT professionals, clients, and partners • Experience establishing credibility and relationships with senior leadership, colleagues, and customers • Ability to assess functional requirements and direct experience implementing appropriate technology, process, and management solutions • Excellent problem-solving skills • Ability to adapt to a rapidly changing technical environment • Effective communication skills, including the ability to explain technical concepts to audiences with a wide range of technical skills • Experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment Preferred Qualifications • Bachelor's degree in Computer Science or related field • Experience working in Information Technology within higher education • Previous experience with evaluating and implementing customer facing Helpdesk or Service Desk services in a Higher Education environment • Experience with developing and maintaining short-term and long-term plans and budgets for an IT team • Experience with Information Technology Infrastructure Library (ITIL) or Information Technology Service Management (ITSM) FLSA Exempt: Yes All offers of employment are contingent upon successful completion of a background check. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website. The University of Oregon is an equal opportunity institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.
    $41k-63k yearly est. 60d+ ago
  • Behavioral Health Support Specialists - Albany

    Shangri-La 4.2company rating

    Remote support specialist job in Albany, OR

    Position info: The Behavioral Health Support Specialists is responsible for delivery of services to individuals residing in a Residential Treatment Home following a personalized service plan. It is the responsibility of the BHSS to provide direct supportive services to residents of the home, who experience severe and persistent mental illness.*Experience in this position qualifies as experience for QMHA & QMHA 2* Status: On Call relief available.Location: Albany Shift: On Call/Relief Starting wage: $20.14 an hour (Night shifts additional $.75 an hour) Wage Scale: $20.14 to 24.40 Reports to: Housing Manager Requirements:' High school graduate or equivalent.' Current Oregon Driver's License and acceptable driving record' Ability to pass background check screening' Minimum of one (1) year education and/or experience in mental illness, emotional/behavioral difficulties or other related conditions. Benefits (for Full Time positions): Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more! 91% Employer Paid Medical Insurance (EE ONLY) Get paid early with Dayforce Wallet $10K Life Insurance Plan 8 Paid Holidays - holidays worked paid at premium Paid Sick and Personal Time Off Gym or other wellness reimbursement Employee referral reward program Employee paid flex spending and supplemental insurance offerings 401K after eligibility requirements are met Overtime usually available Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at ************, x316 or *******************************. As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class. All Orientations. All Abilities. All Cultures. All Sexes. All People of All Color. All Religions.
    $20.1-24.4 hourly Easy Apply 7d ago
  • Enterprise Technician I/II - IT Support - Information Technology - 2025

    Alpha It, LLC

    Remote support specialist job in Eugene, OR

    Job Description Alpha IT, LLC is seeking an Enterprise Technician to join our team. As an Enterprise Technician, you will provide exceptional technical support and customer service to businesses throughout the state of Oregon. Our goal at Alpha IT is to provide world-class managed services at an affordable price while retaining the highest level of customer satisfaction. As a member of our team, you will play a crucial role in helping us achieve that goal by supporting a variety of businesses and their technology needs. Responsibilities Provide remote and onsite technical support to customers, including troubleshooting and resolving a variety of issues. Install, configure, and maintain hardware, software, and other IT assets. Document and maintain accurate records of all support requests and activities. Ensure customer satisfaction by providing timely and effective communication and follow-up with customers. Collaborate with team members to identify and resolve complex technical issues. Participate in ongoing training and professional development opportunities to maintain current knowledge of industry trends and best practices. Maintain a positive and professional attitude at all times, even in challenging situations. Requirements Associate's or Bachelor's degree in Information Technology or related field. At least 2 years of experience providing technical support in a customer-facing role. Knowledge of IT hardware, software, and networking principles and practices. Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Ability to prioritize and manage multiple tasks and projects simultaneously. Benefits Benefits Starting Salary of $40,000 - 60,000 per year D.O.E. Skillset and salary advancement are possible. Some benefits occur after a probationary period and depend on the position Paid vacation Sick Leave Insurance (medical, dental, vision, Rx) 401k FSA Account Company provided iPhone Laptop
    $40k-60k yearly 30d ago
  • Client Support Associate

    HJI 3.1company rating

    Remote support specialist job in Springfield, OR

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $34k-46k yearly est. Auto-Apply 56d ago
  • Certified Peer Support Specialist

    Willamette Family 3.7company rating

    Remote support specialist job in Eugene, OR

    Full-time Description Willamette Family is looking for passionate people that have a passion for giving back. Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment. Under general supervision, PSS will work directly with individuals in Willamette Family men's and women's residential programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery. About the agency: Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community. Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare Compensation: $21/ hr Shift Hours & Days: Sunday- Thursday, 10:00am-6:00pm; ability to flex hours as needed is preferred Employee Benefits include: Health, Dental, Vision, life, and Supplemental insurance options Healthcare Flexible Spending (FSA) 403b Retirement Savings with company match Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support and more! Requirements Employment Requirements: Criminal Background check conducted by the Department of Human Services Background Check Unit Pre-Employment Drug Screening (Including THC) Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential. Minimum Requirements: Successful completion of OHA-approved training. Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM. A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction Be acquainted with local community resources. Good verbal, written, and computer skills. Able to work some evening and/or weekend hours. Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2. PREFERRED QUALIFICATIONS Valid Oregon driver's license Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit. EQUAL OPPORTUNITY EMPLOYER Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation. Salary Description $21
    $21 hourly 58d ago
  • Support Services Specialist for the Homeless, Full-Time

    Equitable Social Solutions

    Remote support specialist job in Eugene, OR

    Our goal is to place individuals and families in permanent, stable housing and provide the needed tools and support to develop self-sufficiency. Equitable Social Solutions impacts lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness. Job Description - Coordinate resources and care for persons enrolled in program - Manages the provision of individual client services, ensuring client's needs are met - Intervenes and problem solves issues if outcomes/goals and service delivery are not being met according to program goals and established timelines - Develops client's initial intake, progress and discharge reports; tracking and documenting status of person served - Schedules/facilitates interdisciplinary case conferences with all community partners, funders and family members - Arranges for provision of necessary equipment to enable achievement of agreed upon functional goals - Participates in Program Evaluation, Quality Assurance - Maintains the highest standard of professional conduct in relation to information that is confidential in nature. - Shares information only when the recipient's right to access is clearly established and the sharing of such information is clearly in the best interest of the person served - Adheres to and participates in Company's mandatory Health Insurance Portability Accountability Act (HIPAA) privacy program/practices and Business Ethics and Compliance programs/practices - Attends, participates in and/or conducts internal staff development programs, obtain continuing education as required by Company policy and regulations. - Performs other duties assigned Qualifications - Prior experience in a 24-hour care facility preferred - Bachelor's degree or equivalent experience preferred - Demonstrated crisis management ability - Demonstrates effective and professional interpersonal, verbal, and written communications skills - Strong computer software (Microsoft Office) and data entry skills - Able to work independently and part of a team - Organized and able to function under minimal supervision - Has reliable transportation and is able to travel to/from multiple assignments/locations on a daily basis. Additional Information All your information will be kept confidential according to EEO guidelines. At Equitable Social Solutions , we empower individuals and families through supports that inspire long-term stability and success . We work with our partners to uplift individuals, families and communities impacting lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness. When you join Equitable Social Solutions, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equitable Social Solutions, we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equitable Social Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
    $29k-47k yearly est. 60d ago
  • Peer Support Specialist - Part Time

    Mac's List

    Remote support specialist job in Eugene, OR

    The Peer Support Specialist provides a variety of recovery-oriented services to individuals enrolled in early intervention and adult programs who have self-identified as desiring peer supports. The Peer Support Specialist works, to promote greater independence, community integration and recovery. Services provided by peers include a wide variety of supports, services and advocacy that contribute to a client's ability to engage in ongoing treatment and work towards less dependence on traditional mental health treatment. These activities acknowledge the importance of involving significant others and other natural supports in the persons treatment that could positively impact their recovery. Status: Part Time 20 Hours a Week Location: Eugene Work hours: The position is part-time with varying hours. Monday - Friday (Weekends if needed) Starting Wage: $21.15 an hour Wage Scale: $21.15 to $26.74 Knowledge: [Education] Hold a Peer Support Specialist Certification from a State Approved training program. [Experience] 1-2 years of experience is required. Skill: [Communication factor] Regular communication inside and outside the organization to exchange ideas and gather information. Requirements: * Flexible hours, may require some weekends and evenings.. * Oregon Drivers License and Acceptable Driving Record * Must have the ability to get to work sites in a timely manner. * Willingness to work outside one's own comfort level. * Effective role modeling including appropriate dress, communication and work behaviors for the job being supported. * Ability to establish relationships with the employee to become familiar with learning styles. Benefits: Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more! Life Insurance Plan Paid Holidays - holidays worked paid at premium Paid Sick and Personal Time Off Gym or other wellness reimbursement Employee referral reward program 401K after eligibility requirements are met Full Position Description given upon interview Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at ************, x316 or *******************************. As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class. All Orientations. All Abilities. All Cultures. All Sexes. All People of All Color. All Religions. Salary21.15 Hour Listing Type Jobs Position Type Full Time Salary Min 21.15 Salary Max 21.15 Salary Type /hr.
    $21.2-26.7 hourly Easy Apply 13d ago
  • Part-Time College Now CTE Outreach Support Specialist

    Lane Community College 3.6company rating

    Remote support specialist job in Eugene, OR

    AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities. Veterans Statement Lane Community College actively recruits veterans and those with disabilities for all positions. For accommodations and questions call Human Resources at ************. * Veterans, please e-mail or fax your documentation (DD214/DD215/letter of disability) to Jill Deneault in Human Resources: ********************; fax ************. * Lane Community College ensures that all veteran documentation submitted to HR will remain confidential. Position Information: Posting Number: 250122 Job Title: Part-Time College Now CTE Outreach Support Specialist Applicant Notification: Department Information Our Workforce Development Department is seeking to hire a part-time College Now CTE Outreach Support Specialist. Application Information * Provide all documents as requested. * A resume may not take the place of any section of the application. * Transcripts are required for this position at the time of application. See instructions below. * Incomplete applications will not be considered. * Applications will remain in the applicant pool until the position(s) is filled. Location: Main Campus Classification: Administrative Support Specialist Position Type: Hourly Part-Time Classified Anticipated Start Date: Upon Hire Salary/Wage: Hourly Salary/Wage Range: $17.81 - $26.12 (Classified Hourly Pay Grade 7) Salary/Compensation Statement: * Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered. * Part-Time Benefits may be available for qualified employees. Grant Statement: Continuation of position is contingent upon grant-funding. Working Schedule: * In-person, flexible hourly schedule tied to 12-month academic calendar. * The position may require weekend and evening availability tied to K-12 CTE outreach events and programming. * Routine travel may be required. * Schedules may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12-month period. FLSA: Non-Exempt Position Status: Temporary Full/Part: Part-Time Annual Schedule: 260 Day (12 Month) Annual Schedule Details: Quicklink for Posting: ************************************** POSTING TEXT Posting Date: 11/06/2025 Closing Date: 06/30/2026 Applicant Pool: No Open Until Filled: No Required QUALIFICATIONS Required Education: High school graduation or equivalent is required. Required Experience: Two (2) years of general office experience performing the full range of office support duties. Licensure or Certification Requirements A current Oregon driver's license. Conditions of Employment: * Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail. * Must work and reside in the state of Oregon at the time their work is being performed. Preferred QUALIFICATIONS Preferred Education Preferred Experience * College academic advising. * Community College recruitment and outreach. * Public speaking, including small and large groups. * G suite, Microsoft Office, and Zoom * Working with high school populations, including students and staff. * Demonstrated experience effectively utilizing social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others. * Multicultural experience through direct interaction with a variety of cultures, regardless of whether the specific cultures are based on nationality, geographic origins, religion, race or other societal cultural indicator. Direct interaction may include work ranging from the advocacy of various cultures in a society, to the promotion of policies that maintain cultural diversity, to serving and supporting diverse and protected class persons in multicultural work and learning settings. Language Statement We welcome multilingual applicants who can support and welcome all students. Bilingual/Multicultural Statement: Inclusiveness, diversity, and equity are integral to Lane's commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education. Equivalency Statement: We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning. Position Purpose: This position provides support to the Workforce Development division to help align work with our secondary education partners. This role will work collaboratively with peers in the different campus departments and divisions, and with external partners such as Lane Education Service District (LESD), to provide coordination efforts for career technical education programming (e.g. Hands-On Career Day, CTE Signing Day, CTE Summer Camps, Regional Advisory Committees) and career-connected learning initiatives. Essential Functions: * Event planning and event coordination for CTE outreach programs, CTE articulation meetings, and CTE recruitment programs (including Hands On Career Day(s), CTE Summer Camps, CTE Signing Day, and CTE articulation meetings). * Coordinates with internal and external partners to develop, coordinate and facilitate K-12 CTE programming. * Coordinates with internal and external partners to analyze, report, and present program analysis and evaluations. * Compiles, composes and/or edits and produces reports, charts, instructional materials and correspondence; performs production typing of materials; prepares reports on department activities. * Develops program promotional materials, media ads, brochures, flyers and public service announcements within established College guidelines, prepares displays, brochures, flyers, and other materials using desktop publishing software; prepares handouts and presents materials on the department or program; makes presentations to students, civic and community groups; represents the supervisor, as required. * Reviews, revises or recommends changes in operating procedures to improve office efficiency or effectiveness; maintains tickler system. * Assists supervisor with budget recommendations and justification with a supervisor; analyzes and interprets budget and financial data; maintains department program budget records; verifies expenditures and codes to appropriate account; recommends and processes transfer of funds between budget categories; requests or initiates journal entries to correct or adjust charges against accounts; develops and monitors budgets for grants. * Performs purchasing functions for the department within established College or departmental guidelines; researches availability and prices of items used by department; assists in developing bid proposals for larger items and with the screening of bid proposals. * Assists in the analysis, monitoring and maintenance of budgets and grants for the department; prepares basic financial reports such as a balance sheet or income statements; reviews budget expenditure reports and brings major variances to the attention of the department head or supervisor; uses a microcomputer or manual methods to post expenditures to spreadsheets or journal to track department costs. * Performs other office support related duties including answering phones, taking messages, filing, copying, ordering and maintaining supplies and forms, preparing bulk mailing, distributing mail and providing general information to staff, students and the public; schedules facilities, meetings or training events and makes appointments for staff and students; plans, schedules and makes logistical arrangements for staff training and in-service programs; makes travel arrangements for staff and processes mileage and travel reimbursements; attends meetings relating to program duties; prepares and distributes meeting agendas and minutes. * Role model the principles and concepts of social justice in daily work. * Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students. * Other duties as assigned. Equity and Inclusion * Demonstrate Lane Community College's core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities. * Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran's status, nationality, age, language, origin or employment status. * Must demonstrate an active concern for meeting the needs of students, staff, and the public. * Actively assist with ADA compliance in conjunction with Lane Community College's Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities. Supervision Statement: Reports to and works under the overall policy guidance of the Division Dean of Workforce Development. Work is performed independently based on previous knowledge and professional judgment, according to local, state, and federal regulations, applicable laws, college policies, and program guidelines. Work is reviewed by the supervisor for the effective coordination of the project/program and the quality of services provided. Physical Demands/Working Environment: While performing the essential functions of these positions, employees in this classification may be required to sit, stand, keyboard, write, listen, and speak for extended periods of time Work involves concentrated mental and visual attention for sustained periods of time. Work may require transporting materials up to twenty-five (25) pounds. Work Safely. Knowledge Skills and Abilities: Knowledge of: * Event planning, event coordination, and event/program evaluation * K-12 systems and familiarity with CTE pathways * College academic programs * Academic standard procedures and processes, as well as degree, certificate, and college transfer program requirements. * Accelerated learning models (dual credit, sponsored dual credit, AP, IB, etc.). * Special program rules, regulations, guidelines and pertinent statutes. * Campus and community resources. * Interpersonal communication techniques. * Best practices in remote/virtual communication and collaboration. * Best practices in customer service. Skills in: * Event planning, event coordination, and event/program evaluation * Effective communication, both orally and in writing. * Utilization of social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others. * G suite, Microsoft Office, and Zoom. * Presenting to small and large groups. * Time management. * Establishing and maintaining positive, effective relationships with K-12 students, teachers, and administrators, as well as college faculty and staff. * Technology, including word processing, spreadsheets, databases, G Suite, Microsoft Office, Zoom, Banner and student systems, my Lane, email, social media, and student tracking systems. * Customer service. Ability to: * Coordinate with multiple partners to plan, coordinate, facilitate, and evaluate events and programs * Maintain professional business standards of conduct, presentation, and communication in all community outreach and recruiting activities. * Demonstrate commitment to college goals. * Use active listening techniques to effectively advise and guide students. * Apply the knowledge of programs to students' situations and provide students with accurate advice and appropriate referral. * Read, understand and interpret Lane Community College program requirements, as well as four year program requirements. * Establish and maintain effective working relationships with college staff, faculty, high school personnel, community members, students and families. * Communicate and interact effectively with individuals from a variety of ethnic, cultural and socioeconomic backgrounds, including minorities, LGBTQ students, bilingual students and students with disabilities and special needs. * Work independently and as part of a team. * Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes. Applicant Instructions: Application Instructions * Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties. * The Curriculum Vitae (CV)/Resume may not take the place of any section in the application. Required Documents To be considered a candidate for this position, all of the following must be included in the application package: * Application - Complete and submit online via the applicant portal. * Resume/CV - Comprehensive of experience, education, and accomplishments. * Cover Letter - Clearly detailing how you meet the qualifications for the position. * Transcripts - See instructions below. If applicable: DD214 - Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, ********************, Fax: ************ Additional documents and letters of reference are not accepted. Questions? * For assistance with the online application call Human Resources at ************ * For position questions contact Justin Chin, **************** How to monitor your application * Enter ********************** into your Safe Senders list. Notifications will be sent toward the end of the search process. * Visit your Employment Opportunities account. The main page will show your status in the search. Positions close at 9:00 pm PST on closing date. Transcript Instructions: Transcripts are required * If you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted. * International degrees will require a foreign degree evaluation for their US equivalent. For more details, click here. Attach under "Optional Document", fax, email, deliver or mail to: Lane Community College High School Connections / Dept. Liaison Attn: Justin Chin 4000 E 30th Ave Eugene OR 97405 Fax: ************** Email: **************** Union Association: LCC Employees Federation (Classified)
    $17.8-26.1 hourly Easy Apply 1d ago
  • ALI Field Specialist

    Oregon State University 4.4company rating

    Remote support specialist job in Corvallis, OR

    Details Information Job Title ALI Field Specialist Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100% Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro) Max Hourly Rate $21.50 (Standard); $21.00 (Non-Urban); $22.00 (Portland Metro) This recruitment will be used to fill multiple part-time (a maximum of 24 hours per week) Field Specialist positions for Recreational Sports at Oregon State University (OSU). The Field Specialist reports to the Director of the Adventure Leadership Institute and is responsible for assisting with class outings, trips/activities, and programs. Field Specialists attend any required or necessary trainings or meetings that the Director mandates. Field Specialists are responsible for maintaining their training and skills in the relevant activity to which they are guiding, and are encouraged to seek continuing education to better themselves and the programs to which they assist. Field Specialists also have the opportunity to assist in teaching PAC or KIN classes per instructor approval. Employee Expectations * Know Your Stuff: Learn, model, promote and consistently enforce policies for the Department of Recreational Sports. * Communicate Like a Pro: Professionally and proactively communicate with your teammates, supervisors and administrative staff. * Stay Sharp: Maintain required certifications and attend orientation sessions, staff meetings and Director's Retreat as directed. * Seek Solutions: Provide quality customer service to all patrons and search for a "path to yes" when possible and aligned with mission. * Deliver a Positive Experience: Maintain and promote a safe and fun environment for all participants and staff. We create engaging environments for student growth and success. We inspire healthy living by providing quality recreational and educational opportunities for the Oregon State University community. Anticipated Hourly Rate: $17.25 Transferable Skill Development Position Duties * Organization and coordination of PAC or KIN trips, Adventure Club trips, and other activities. * Work with the ALI Operations Staff to coordinate trip equipment and personal equipment for all trips. * Maintain department specific safety certifications, such as CPR, Wilderness First Aid or Wilderness First Responder. * Provide ongoing evaluation and recommendations for the trip process, adjust as needed. * Assist in the maintenance, inventory, and cleaning of trip equipment after each outing or program. Minimum Qualifications Full Employment Eligibility Requirements can be found here: ******************************************************************************************** * Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study * Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment * Must meet the applicable minimal enrollment standard * High School student: Regularly enrolled in a high school or participating in a home-schooling program * Undergraduate and post-baccalaureate student: 6 credit hours per term * Undergraduate international student: 12 credit hours per term* * Graduate student officially admitted to Graduate School: 5 credit hours per term * Graduate international student officially admitted to Graduate School: 9 credit hours per term* * International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center. Additional Required Qualifications * Wilderness First Aid, Professional Rescuer CPR with AED, DRS Bloodborne Pathogens training. * The ALI Field Specialist position is reserved for students who are actively pursuing their Adventure Leadership Certificate with ALI. The minimum requirements to be hired as field staff are Wilderness First Aid or Wilderness First Responder, in addition to LEAD 430/530 Foundations of Adventure Leadership. If you have not taken these courses, you are not eligible for hiring at this time. You are encouraged to enroll in these courses and apply at a later date. This position requires driving a University vehicle or a personal vehicle on behalf of the University; therefore, the incumbent must successfully complete a Motor Vehicle History Check, possess and maintain a current, valid driver's license in their state of residence, be determined to be position qualified and self-report convictions (as per Voluntary and Compulsory Driver Standards OSU Standard 125-155-0200) as per OSU Standard 576-056-0000 et seq. Preferred (Special) Qualifications * Strong role models, possess excellent conflict resolution skills and respond quickly and effectively in emergency situations. * Commitment to student development and leadership. * Awareness of safety concerns and risk management within an adventure education setting. * Ability to provide positive customer service. * Awareness of and appreciation for individual uniqueness and diversity. * Excellent oral and written communication skills. * Energetic and enjoy working with a variety of people and environments. * Reliable, self-motivated, and work well with minimum supervision. * Successful completion of LEAD 430/530 Foundations of Adventure Leadership or equivalent. * Progress toward and/or completion of the Adventure Leadership Certificate with the Adventure Leadership Institute. Working Conditions / Work Schedule Period of Employment: One academic year (contingent employment is dependent upon satisfactory completion of a 30 day probationary period and satisfactory job performance as evaluated by immediate supervisor). 8-20 hours per week. Early mornings, evenings and weekends required. Hours vary per week based on trip schedule. Compensation: Student employees are paid a wage consistent with the OSU Student Employment Pay Rate Guidelines. The Department of Recreational Sports identifies pay based upon job duties, level of responsibility and complexity of work to be performed. Posting Detail Information Posting Number P12601SE Number of Vacancies 10 Anticipated Appointment Begin Date 01/05/2026 Anticipated Appointment End Date Posting Date 10/30/2025 Full Consideration Date Closing Date 01/24/2026 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants When applying you will be required to attach the following electronic documents: * Resume * Cover Letter The ALI Field Specialist position is reserved for students who are actively pursuing their Adventure Leadership Certificate with ALI. The minimum requirements to be hired as field staff are Wilderness First Aid or Wilderness First Responder, in addition to LEAD 430/530 Foundations of Adventure Leadership. If you have not taken these courses, you are not eligible for hiring at this time. You are encouraged to enroll in these courses and apply at a later date. For additional information please contact: Olivia Cameron at ****************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. This position requires driving a University vehicle or a personal vehicle on behalf of the University; therefore, the incumbent must successfully complete a Motor Vehicle History Check, possess and maintain a current, valid driver's license in their state of residence, be determined to be position qualified and self-report convictions (as per Voluntary and Compulsory Driver Standards OSU Standard 125-155-0200) as per OSU Standard 576-056-0000 et seq. The Department of Recreational Sports at Oregon State University commits to achieve excellence through cultural diversity and actively encourage applications from all genders, persons of color, and individuals from underrepresented groups. Interview questions will be developed based on the information in this position description. Note: All job offers are contingent upon Human Resources final approval. Supplemental Questions
    $15.1-21.5 hourly Easy Apply 43d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Remote support specialist job in Springfield, OR

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $50k-72k yearly est. 15h ago
  • Product Support Specialist

    UO HR Website

    Remote support specialist job in Eugene, OR

    Department: Behavioral Research and Teaching Classification: Info Technology Consultant Appointment Type and Duration: Regular, Ongoing Salary: $17.52 - $27.81 per hour FTE: 1.0 Review of Applications Begins open until filled Special Instructions to Applicants To ensure consideration, complete applications must include the following along with the online application: - a cover letter that clearly explains how your skills and experience meet the minimum qualifications and any preferred qualifications. The online application includes the name and contact information for at least three professional references. Candidates will be notified before references are contacted. Department Summary Behavioral Research and Teaching (BRT), a research unit within the University of Oregon's College of Education, investigates a variety of problems related to teaching and learning. We offer teaching and learning solutions to improve K-12 education for students, teachers, and administrators. We focus on developing technology-based information systems with three primary goals: (a) improve basic skills assessments so that all students can read, write, and compute; (b) enhance learning of middle and secondary content subject matter so that all students have the opportunity to develop a broad knowledge base; (c) provide accessibility to large-scale testing so that all students can demonstrate their proficiencies on state and local achievement standards. BRT is committed to improving education for all students through assessment and information systems. We concentrate on student learning information systems and teacher decision-making by researching and developing basic skills and content assessments and supporting accessibility to state accountability systems that document academic standards proficiency. The software distributed by BRT is used by over 1,000,000 students and 160,000 teachers across the United States. For the past decade, BRT has operated with approximately 2 million dollars of annual revenue from federal grants, state contracts, and educational software sales generated through multiple revenue streams. These software platforms provide teachers cutting-edge assessment systems for wide scale adoption and development of effective educational programs. See ********************** and ******************** Position Summary The Product Support Specialist is the primary position responsible for assisting customers in the use of our software and developing resources for the system. This position also develops and maintains user documentation, manuals, trainings, frequently-asked-questions sites, and marketing for BRT products. In addition, this position assists with BRT publications and research projects to accomplish BRT objectives. Typical work activities associated with this position include but are not limited to serving as the liaison between customers and the software development teams, independently communicating (email and phone) with individuals and groups at all levels of the K-12 education to interpret information and respond to inquiries, provide direction, and resolve issues. This position also communicates on a regular basis with the software development teams, including the Director and Co-Director who manage the product. This position reports directly to the Business Manager. This position is a vital member of the BRT Research team and must exhibit professionalism and create effective relationships for problem-solving and positive interactions. This position requires skill in interpreting, explaining, and clarifying software processes, rules, and procedures to faculty, staff, and customers. This position requires a commitment to maintain the highest ethical standards within BRT and the University. Minimum Requirements This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience. Professional Competencies • Strong communication skills in interpreting user needs and providing appropriate solutions in clear written form (email and manuals). • Ability to independently manage a high-volume workload with attention to detail, organization, and time management. • Ability to communicate effectively with individuals from diverse backgrounds and cultures. • Ability to handle sensitive and confidential situations. • Ability to interpret laws, rules, policies, and procedures, and be able to apply these interpretations to specific, non-routine situations. • Strong administrative skills and proficiency with MS Office and Adobe suite of software. Preferred Qualifications • One year of customer support (in-person, online, or by phone). • Bachelor's Degree. • Experience providing technical support related to web-based applications and/or technology. • Experience in K-12 education system or with educational software. • Experience creating and maintaining detailed documentation. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
    $17.5-27.8 hourly 60d+ ago
  • Lead IT Specialist - Software Governance

    Maximus 4.3company rating

    Remote support specialist job in Eugene, OR

    Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00
    $87k-117k yearly est. Easy Apply 7d ago
  • Certified Peer Support Specialist

    Willamette Family 3.7company rating

    Remote support specialist job in Eugene, OR

    Full-time Description Willamette Family is looking for passionate people that have a passion for giving back. Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment. Under general supervision, PSS will work directly with individuals in Willamette Family outpatient programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery. About the agency: Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community. Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare Location: Willamette Family, Downtown Treatment Center Position Type: Full-time Compensation: $21/ hr Shift Hours & Days: Monday-Thursday 12:15pm-8:45pm, and Friday 12pm-8:30pm Employee Benefits include: Health, Dental, Vision, life, and Supplemental insurance options Healthcare Flexible Spending (FSA) 403b Retirement Savings with company match Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support and more! Requirements Employment Requirements: Criminal Background check conducted by the Department of Human Services Background Check Unit Pre-Employment Drug Screening (Including THC) Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential. Minimum Requirements: Successful completion of OHA-approved training. Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM. A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction Be acquainted with local community resources. Good verbal, written, and computer skills. Able to work some evening and/or weekend hours. Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2. PREFERRED QUALIFICATIONS Valid Oregon driver's license Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit. EQUAL OPPORTUNITY EMPLOYER Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation. Salary Description $21
    $21 hourly 60d+ ago
  • Behavioral Health Support Specialists - Jefferson

    Shangri-La 4.2company rating

    Remote support specialist job in Jefferson, OR

    Position info: The Behavioral Health Support Specialists is responsible for delivery of services to individuals residing in a Residential Treatment Home following a personalized service plan. It is the responsibility of the BHSS to provide direct supportive services to residents of the home, who experience severe and persistent mental illness.*Experience in this position qualifies as experience for QMHA & QMHA 2* Status: Full Time and On Call relief available.Location: JeffersonShift: Wednesday 10:00 AM to 8:00 PM Thursday - Saturday 7:00 AM to 5:00 PMStarting wage: $20.14 an hour (Night shifts additional $.75 an hour) Wage Scale: $20.14 - $24.50Reports to: Housing Manager Requirements:' High school graduate or equivalent.' Current Oregon Driver's License and acceptable driving record' Ability to pass background check screening' Minimum of one (1) year education and/or experience in mental illness, emotional/behavioral difficulties or other related conditions. Benefits (for Full Time positions): Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more! 91% Employer Paid Medical Insurance (EE ONLY) Get paid early with Dayforce Wallet $10K Life Insurance Plan 8 Paid Holidays - holidays worked paid at premium Paid Sick and Personal Time Off Gym or other wellness reimbursement Employee referral reward program Employee paid flex spending and supplemental insurance offerings 401K after eligibility requirements are met Overtime usually available Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at ************, x316 or *******************************. As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class. All Orientations. All Abilities. All Cultures. All Sexes. All People of All Color. All Religions.
    $20.1-24.5 hourly Easy Apply 17d ago
  • Peer Support Specialist - Community Support Services (CSS)

    Mac's List

    Remote support specialist job in Albany, OR

    Description Salary: $3,988.00 - $5,088.00 Monthly Job Type: Full Time- SEIU Department: Mental Health Program: CSS FLSA: Non-Exempt Bargaining Unit: SEIU Description Peer Support Specialist - Community Support Services Mental Health Department (Classification 773) SEIU Represented Full Time (37.5 hours/week) position This position is open until filled. First review of applications will be on December 1, 2025. Any applications received after December 1 will be reviewed and considered as needed, and this posting may close at any time after that date. Linn County requires on-site work. Remote work is not available. Job Summary Linn County Mental Health is looking for a Peer Support Specialist to work full time with individuals being served with the Community Support Services (CSS) and Assertive Community Treatment (ACT) teams. The Peer Support Specialist will engage with mental health consumers through helping them learn skills and establish resources to maintain successful independent living, help individuals integrate into the community and to advocate on their behalf within the community, and support the individual's plan for success. The individuals served have a serious/severe mental illness; they are ready to be discharged from the State Hospital, licensed residential care or are homeless or at risk of homelessness. As members of the treatment team, Peer Support Specialists provide a unique understanding of the consumer that will promote respect and integrity. Minimum Qualifications Minimum Qualifications: High School Diploma or GED with a demonstrated proficiency in reading and writing. Have completed and passed a Peer Support Specialist certification program approved by the State of Oregon. Knowledge of community resources specific to housing. Must have lived experience in mental health and/or substance use recovery. Required: * Certified Peer Support Specialist * Must be able to pass a criminal history/background check * Have a current driver's license and clean driving record * Knowledge of community resources specific to housing Preferred: * Knowledge of Person-Centered Planning * Knowledge of Illness Management and Recovery * Experience working with Electronic Record Systems Must be able to pass a criminal history check. Possession of, or ability to obtain a valid Oregon driver's license with an acceptable driving record that meets the County's requirements is required. This is a non-supervisory position. Lead work and coordination of work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel. Special Requirements VISA SPONSORSHIPLinn County does not offer VISA sponsorship. Within three days of hire, applicants will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. Linn County is an Equal Opportunity/Affirmative Action Employer Linn County employees say their benefits play a large role in what makes the County such a great place to work. We offer competive benefit plans. * Medical, Dental, and Vision Benefits * Family plans are less than $15 per month * Vacation and Floating Days * Paid Holiday Time * 10.5 paid holidays * Sick & Bereavement Time * Employee Assistance Program (EAP) * County Paid Life and Long Term Disability Benefits * Longevity Incentive * Public Service Loan Forgiveness * Public Employee Retirement System (PERS) * Fully Paid by County For a full list of our benefits, please visit our Benefits webpage: 01 Do you have a Peer Support Specialist certification? * Yes * No 02 How many years of experience do you have in skills training or teaching individuals daily tasks? * 5 years of more * 3 to 5 years * 1 to 3 years * Less than 1 year * No Experience 03 How many years of experience do you have with utilizing assessments and service plans? * 5 years or more * 3 to 5 years * 1 to 3 years * Less than 1 year * No Experience 04 Do you have experience with a Electronic Health Record System? * Basic * Intermediate * Expert Required Question Salary3,988.00 - 5,088.00 Month Listing Type Jobs Position Type Full Time Salary Min 3988.00 Salary Max 5088.00 Salary Type /mo.
    $4k-5.1k monthly 25d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Springfield, OR?

The average remote support specialist in Springfield, OR earns between $33,000 and $76,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Springfield, OR

$50,000
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