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  • (DOD SkillBridge) End User Support Levels 1/2

    Northrop Grumman 4.7company rating

    Remote support technician job in Oklahoma City, OK

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. As one of the largest global security companies in the world, Northrop Grumman is proud to help our nation's military personnel make the transition to civilian careers. Approximately 1/4th of Northrop Grumman's 90,000 employees self-identify as veterans, and more than 1,600 are reservists. The Northrop Grumman Military Internship Program (NG-MIP) is an approved SkillBridge Program under Dept. of Defense Instruction 1322.1322.29. NG-MIP program is an opportunity for transitioning service members to gain valuable civilian work experience through an individual internship during their last 6 months of service, for up to 180 days. The Northrop Grumman Military Internship Program is open to all ranks and experience levels. SkillBridge participants are not eligible for compensation from Northrop Grumman, as they continue to receive military compensation and benefits as active-duty service members. Responsibilities for this internship position are: Northrop Grumman Corporation (NGC) has developed the Northrop Grumman - Military Internship Program (DoD SkillBridge) utilizing the DoDI guidance for SkillBridge. During this program the service member will be on-site at his or her host company performing an individual internship in an entry to mid-level career type role. The service member will be on the job training supporting a work schedule equivalent to 40hrs per week. Outlined below are the Goals, Objectives, and Outcomes for the program. Goals - Provide transitioning service members fellowship-style job skills training during the last portion(s) of their military commitment. This program is specifically designed to offer internships that result in the potential to transition to a full-time opportunity as the conclusion of the training. Interns will serve as a pipeline for high-speed, motivated military candidates into NGC. Objectives - Service Members who complete the Intern program will be highly trained, capable, future employees that align to the specific needs of the organization and are prepared to meet the NG mission "Defining Possible" on Day 1. This program provides a comprehensive internship experience including professional development, networking with leadership, and training specifically focused on NG leadership principles, company history, customer/stakeholder engagement, product and service overview, and core job responsibilities. Outcome - Offer transitioning service member a rewarding opportunity to join the Northrop Grumman team. DoD SkillBridge Eligibility: * Has served at least 180 days on active duty * Is within 12 months of separation or retirement * Will receive an honorable discharge * Has taken any service TAPS/TGPS * Has attended or participated in an ethics brief within the last 12 months * Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of internship. MPR Northrop Grumman Aeronautics Systems is seeking for an End User Support Technician Level 1 or Level 2 to join our team of qualified, diverse individuals supporting 1st or 2nd shift program efforts within our Aircraft Solutions organization. This role is located in Oklahoma City, OK. These positions will be for weekend support, Fri - Sun 1st and 2nd shift. Each shift will be a 12-hour shift. Roles and responsibilities include: * Provides technical support for computers and associated networks. * Installs, troubleshoots, services, and repairs of personal computers, related PC software, telephones, cables, and connectors. Connects personal computers and terminals to existing data networks. Performs basic PC setups. * Instructs and assists users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Maintains trouble logs. * Completes paperwork and other tasks needed to satisfy Security requirements. Successfully follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Works with Security to remediate classified or unclassified data spillage incidents. * Coordinates with users, service desk, server administrators, network engineers, and customer and IT management. * Reviews the trouble ticket queue to identify issues that need to be addressed. Works through the ticket queue without intervening management direction (self-motivated). Resolves tickets within established SLAs. Raises issues that require management attention or involvement. * Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies. * Works with system administrators and other staff to resolve support issues, escalating where appropriate. * Participates in new installations, testing and special projects as needed. * May spend portions of the day away from the desk when supporting users and moving equipment. * Exhibits good communication skills, an energetic approach, and patience with customers. * Use your technical understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) Operations, including Service Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management, and other areas of IT Operations. * Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. * Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. * Route calls to product line specialists. Maintains and updates records and tracking databases. * Alerts management to recurring problems and patterns of problems. This role can be filled at either the Level 1 or Level 2 position based on the qualifications below. Basic Qualifications: Basic Qualifications for Level 1 Support: * Must have a Bachelor's of Science degree and at least some related military / professional experience. Basic Qualifications for Level 2 Support: * Must have a Bachelor's of Science degree and at least 2 years of related military / professional experience OR a Master's degree and at least some related military / professional experience. Additional Basic Qualifications at either level: * Must have an active DoD Secret clearance with the ability to obtain and maintain a Top Secret clearance as condition of continued employment * Must have the ability to obtain and retain Special Program access clearance within 365 days from submission * Must have a DOD 8570 IAT Level II (ex: Security + CE) certification. * Must have the ability to lift equipment up to 50 lbs. * Must have Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods. Preferred Qualifications: * Bachelor of Science or other technical based degree. * Current DoD Top Secret clearance. * CompTIA A+, Network+, Security+ Certifications. * Microsoft Certifications (MCP, MCSE or MCSA). * Proficiency in remote administration and troubleshooting of desktop PCs, Visio, PowerShell. * Experience with zero and/or thin client devices. * Experience in Active Directory configuring user and computer accounts. * Cross-platform experience (i.e., two or more: Windows, Linux, Solaris, OSX, UNIX, etc.). * Experience supporting VMware VDI (Virtual Desktop Infrastructure). * Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking. * Ability to work in a fast-paced environment where multiple projects are being developed and deployed simultaneously. Primary Level Salary Range: $45,500.00 - $68,300.00 Secondary Level Salary Range: $55,000.00 - $82,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $55k-82.4k yearly 29d ago
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  • Contract Technician

    Oklahoma State University 3.9company rating

    Remote support technician job in Stillwater, OK

    Campus OSU-Stillwater Contact Name & Email Brigett Broyles, *************************** Work Schedule Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. Appointment Length Regular Continuous/Until Further Notice Hiring Range $19.50 - $25.75/hr (contingent upon available funding) Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position Serve as a supporting Construction & Contract Services Department team member for supporting the contract manager in detailed contracting, purchasing, soliciting, payment, and documentation aspects of all service contracts, construction contracts, requests for proposals, Architect/Engineering contracts, and other contracted items. This position will be expected to interact with customers at various levels of the University and other employees in a professional manner that enhances work effectiveness for the Construction & Contract Services Department. Work may be required and scheduled during non-business hours, which include evenings, Saturdays, and Sundays. The management staff will determine when overtime or modified work hours are warranted. Due to the communication expectations of the position, the incumbent will be required to maintain a personal cell phone and remain continually available both during and after normal working hours. Work is conducted in a typical office environment and will include working with office automation equipment, files, etc. Must be able to occasionally move about or remain in a stationary position 50% of the time. Must use appropriate personal protective equipment as required (gloves, safety glasses,etc). These items are provided and not for personal use. Must work safely and promote a safe work environment. OSU offers a generous benefits package for continuous, regular positions, including but not limited to health, life, and retirement benefits, paid leave, and 13 paid holidays per year. Other benefits include employee and dependent tuition waivers, free gym memberships, a free confidential employee assistance program, and much, much more! Required Qualifications High School/GED (degree must be conferred on or before agreed upon start date) Four years of experience with contracts and procurement for services, products, equipment, and/or construction/renovation. Certifications, Registrations, and/or Licenses: Have before hire and maintain after hire a valid driver's license. Skills, Proficiencies, and/or Knowledge: Ability to become proficient in the use of AIM CPPM software and OK Corral Central Purchasing System. Strong knowledge of computers and Microsoft Office Suite. Strong mathematical skills. Excellent analytical and problem-solving skills. Attention to detail and excellent proofreading skills. Ability to coordinate and organize activities, set priorities, multitask, solve problems, and meet deadlines. Motivated and proactive self-starter capable of establishing goals and relying on experience, judgment, and teamwork to accomplish goals. Capable of functioning in a fast-paced environment, works well under pressure, and is able to prioritize workloads. Must be able to work independently with little supervision and meet deadlines. Must be able to excel in a team environment. Must be dependable. Must possess impeccable customer service skills. Must possess and demonstrate excellent communication skills to ensure information is accurate, as well as follow-up and planning skills. Preferred Qualifications Bachelor's Accounting, Business, Management, Economics, Administration, Logistics, Construction, or Engineering Five to ten years of prior successful work experience working in an organization that contracts for services, products, equipment, and construction in various dollar amounts. Displayed ability to work independently with little supervision and in a team setting. Knowledge and experience with procurement and contract specification processes and formatting, as well as invoice and payment processing. Experience in accounts receivable and payable, and budgeting for a multi-million dollar business enterprise.
    $19.5-25.8 hourly Easy Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Remote support technician job in Oklahoma City, OK

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-41k yearly est. 1d ago
  • Biomedical Technician / Equipment Support Specialist - Information Systems

    Blue Water Thinking

    Remote support technician job in Oklahoma City, OK

    Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Oklahoma City VA Medical Center - 921 Northeast 13th Street, Oklahoma City, OK 73104-5007. Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $65,000 - $80,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge
    $65k-80k yearly Auto-Apply 1d ago
  • Desktop Support--

    Artech Information System 4.8company rating

    Remote support technician job in Oklahoma City, OK

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Hi Hope you are doing well !!! I find your profile good fit for the position please find the below Job Title: Deskside Support Representative Distributed Client Services Location: Oklahoma City, OK Duration: 1 Year(with possible extension) Job Description: Desktop support experience Must have good communication skills Experience with MS outlook Proficient with windows 7 Should have perform all IMAC (install, move , add and change )activities Should have experience in working with windows 7 Additional Information For more information, Please contact Shubham ************ ***************************
    $40k-50k yearly est. Easy Apply 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Oklahoma City, OK

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-41k yearly est. 38d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support technician job in Oklahoma City, OK

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $29k-38k yearly est. 60d+ ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Remote support technician job in Oklahoma City, OK

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 53d ago
  • IT Support Specialist - Part Time

    Latino Community Development Agency

    Remote support technician job in Oklahoma City, OK

    Title: IT Support Specialist - Part Time FLSA Status: Non-Exempt The Part-Time IT Support Specialist provides day-to-day technical support to LCDA staff and helps maintain a reliable, secure, and user-friendly technology environment. This position serves as the first point of contact for IT-related issues, coordinates with external IT vendors, and supports hardware, software, and network needs across LCDA's locations. Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Job Duties Help Desk & End-User Support Serve as the primary point of contact for staff IT requests (in person, by email, or ticketing system). Troubleshoot and resolve common hardware and software issues (laptops, desktops, printers, scanners, phones, Wi-Fi connectivity, etc.). Assist users with email, shared drives, remote access, and commonly used applications (e.g., Google Workspace, Microsoft 365, Zoom, etc.). Provide basic user training and “how-to” support to increase staff comfort and efficiency with technology. Hardware, Software & Asset Management Set up, configure, and deploy new computers, laptops, and other devices for staff, including user profiles and required software. Maintain an up-to-date inventory of all IT equipment (computers, monitors, peripherals, phones, tablets, etc.). Coordinate repair, replacement, or warranty claims for faulty equipment as needed. Assist with software installations, license tracking, and renewals in collaboration with leadership and/or vendors. Vendor Coordination & Systems Support Work closely with LCDA's external IT vendor(s) on issues that require advanced troubleshooting or system-level changes. Help gather information for the vendor (error messages, device IDs, network details) to expedite resolution of tickets. Assist leadership in implementing IT recommendations from the vendor, such as system upgrades, migrations, or security enhancements. Network, Security & Data Practices (Basic Level) Support staff with secure access to the network, Wi-Fi, VPN, and cloud-based systems as appropriate. Help implement and reinforce basic cybersecurity practices (password hygiene, phishing awareness, secure file sharing, etc.). Assist with maintaining user accounts (e.g., creating/disabling accounts, password resets, group access) in coordination with leadership and/or the vendor. Help ensure that devices have required security tools installed and updated (antivirus, updates, etc.). Onboarding, Offboarding & Documentation Support the onboarding of new employees by setting up user accounts, email, devices, and basic access to systems. Assist with offboarding by disabling access, recovering equipment, and ensuring data security when staff depart. Document common procedures, FAQs, and “quick guides” for staff to reduce repeated issues and support self-service where appropriate. Special Projects (As Time Allows) Assist with small technology projects such as office moves, new equipment rollouts, or system transitions (e.g., phones, internet, or software changes). Make recommendations to improve IT processes, user experience, and the overall efficiency of LCDA's technology environment. Position Type and Expected Hours of Work This is a part-time position with typical working hours from Monday - Friday. Hours and work shifts may change in accordance with business needs, which may include evenings and weekends Qualifications Required Minimum Job Qualifications, Experience, Education and Training Education: Associate's degree in Information Technology, Computer Science, or a related field; or equivalent combination of education and hands-on experience. Experience: 1-3 years of experience in IT support, help desk, or a similar technical support role. Skills: Working knowledge of Windows operating systems; basic Mac support as applicable. Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, Teams, and OneDrive/SharePoint. Understanding of basic networking concepts (Wi-Fi, routers, switches, IP addresses). Experience troubleshooting hardware, software, and peripheral devices. Strong customer service skills with the ability to communicate technical information clearly to non-technical users. Strong organizational skills and attention to detail, including documentation and asset/ticket tracking. Ability to manage multiple requests, prioritize tasks, and follow through in a fast-paced environment. Ability to maintain confidentiality and responsibly handle sensitive information. Adherence to all HR policies and compliance requirements within the scope of the role. Preferred Job Qualifications, Experience, Education and Training Education: Additional technical certifications or coursework related to IT support or systems administration. Experience: Experience supporting IT operations in a nonprofit, community-based, or small business environment. Skills: Bilingual in English and Spanish (preferred but not required). Demonstrated commitment to LCDA's mission and experience serving a diverse, primarily Latino community. AAP/EEO Statement The Latino Community Development Agency (LCDA) is an Equal Employment Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by law.
    $31k-51k yearly est. 17d ago
  • Technical Support Specialist

    Job Listingsbankonit, LLC

    Remote support technician job in Oklahoma City, OK

    Summary/Objective The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift: Monday-Friday, Flexible 40-Hour Schedule (7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM) Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $31k-51k yearly est. Auto-Apply 43d ago
  • IT Support Specialist I (Oklahoma City)

    Epic Charter School 3.3company rating

    Remote support technician job in Oklahoma City, OK

    Job Title: IT Support Specialist I Department: Technology Reports To: IT Service Desk Manager Status: Full-Time, Non-Exempt Compensation: $23.71 per hour (Estimated $49,500 annually) Classification: Non-classified Summary: The IT Support Specialist I provides frontline technical assistance by diagnosing, repairing, and maintaining a variety of devices, including Chromebooks, iPads, PCs, Macs, and MiFi hotspots. This role is also responsible for setting up and configuring equipment, as well as resolving escalated support requests to ensure minimal disruption to users. Essential Duties and Responsibilities include the following. Other duties may be assigned: Device Management and Software Deployment: Manually deploy software. Utilize mass-deployment and imaging tools such as ManageEngine Endpoint Central, Windows Deployment Services, Google Workspace, Apple School Manager, and Jamf. Technical Support and Troubleshooting: Provide direct support and troubleshoot issues related to: Chrome browser Adobe Creative Suite Microsoft 365 and Google Workspace productivity applications Filtering via GoGuardian, Sophos, MDMs, and other systems Windows 11 Zoom softphones and meetings Receive and resolve support escalations from other Technology teams. On-site Support: Assist with occasional hands-on technical support for personnel at various sites across the state. Other duties as assigned. Supervisory Responsibilities: No supervisory responsibilities Education and/or Experience: Associate's Degree or higher in a Technology-related field, or equivalent experience 1-3 years experience with desktop support in a helpdesk environment (IncidentIQ experience preferred) Experience providing support for remote users / inquiries. Qualifications: Familiarity with State Testing in Oklahoma Demonstrate excellent interpersonal skills, written skills, and organization. Demonstrate excellent self-motivation and problem resolution skills. Relationship-building and relationship management skills Excellent organization and time management skills Ability to learn quickly, work independently and to be effective in a fast-paced, dynamic, entrepreneurial environment Must possess a professional and friendly attitude and be able to quickly develop a rapport with stakeholders over the phone Ability to learn and navigate new software quickly Strong attention to detail, dependability, and follow-through Ability to travel (mileage will be paid according to Epic policies and procedures) Passionate commitment to the mission of school choice Ability to maintain professional confidentiality and comply with FERPA guidelines Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Zoom, Google applications, Microsoft Excel, Word, and PowerPoint. Must have knowledge of web conferencing/meeting tools. Must have a high aptitude to learn new software as necessary for the business operations of the school. Certificates, Licenses, Registrations: Current driver's license and valid car insurance Other Qualifications: Must be able to pass a state-mandated background check after a conditional offer of employment is made Must have favorable employment references Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and /or move up to 10-25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 50 pounds with assistance. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position reports to the Asset Office in Oklahoma City, but also must travel to various Epic offices and public meetings as needed. The noise level is quiet to moderately loud (when students are present.) Epic Charter Schools is an Equal Opportunity Employer. For reasonable accommodations of a disability during the hiring process, please email ******************************. Someone will call you to discuss further.
    $49.5k yearly 60d+ ago
  • IT Support Specialist

    Frontline Source Group 3.8company rating

    Remote support technician job in Oklahoma City, OK

    Our client located in Oklahoma City, OK has a need for a IT Support Specialist on a contract to hire basis. Company Profile: Healthcare Industry Team Culture Growing IT Support Specialist Role: Our IT Support Specialist will be responsible for generating reports, analyzing data using Power Bi and Excel, and supporting Business Development efforts. You will collaborate closely with the Business Development team to assist with client management, including scheduling, communication, and analytics. Generate reports and analyze data using Power Bi and Excel Support Business Development in managing new, existing, and potential clients Handle follow-up requirements from Business Development discussions and meetings Proactively schedule monthly requirements with each client, such as reports and agendas Update project management software with client communications, deliverables, and requests Track deliverables and meet deadlines Assist with client collection analysis, exclusions, and special projects Follow through on client requests in a timely manner, utilizing internal partners as needed Run and review client analytics to identify areas of success and opportunities for improvement Create communication opportunities to assist Client Services with client outreach Stay updated on potential new clients and track progress in project management software Streamline new client onboarding process and hand-off from Business Development Assist with coordinating business discussions on recoveries with providers requiring Client Services assistance Communicate proactively on any issues or challenges related to Business Development or client meetings Manage security badges, programming, enrolling, replacing, maintaining and troubleshooting our badge system Provide support to team to resolve equipment issues and enter trouble tickets when issues arise IT Support Specialist Background Profile: Bachelorâ??s Degree highly preferred 3+ years experience as an IT support specialist or similar role Proficiency in Power Bi preferred, advanced Excel skills required Strong organizational and time management skills Excellent communication and interpersonal skills Ability to analyze data and generate meaningful insights Proactive and self-motivated approach to work Previous experience in a similar role is an advantage Features and Benefits: Medical, Dental, Vision Paid Time off and holiday pay Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas. Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job. Â
    $28k-39k yearly est. 60d+ ago
  • Tier 1 Helpdesk Technician

    UIC Government Services and The Bowhead Family of Companies

    Remote support technician job in Oklahoma City, OK

    Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end users. The ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365. They will be required to answer questions or resolve computer problems for clients in person, via telephone or email. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts which consist of the following: Day Shift: 8:00am - 4:30pm Swing Shift: 11:30am - 8:00pm Night Shift: 8:45pm - 5:15am **Responsibilities** Job duties will include but are not limited to: + Install separate LAN closet for Government NIPRNET and SIPRNet connection + Install required power and cooling to the LAN closet + Install and configure any hardware and connectivity needed for the Automated Call Distribution (ACD) system + Configure and install agent workstations with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration- Configure cues, voicemail, call record, etc.- Test configuration- Configure automation- Connect ACD to facility's NIPRNet circuit + Establish VPN with CAC connectivity to support remote users + Support integration with ITSM system **Qualifications** + A+ or Network+ Certificate highly preferred + Security+ Certification highly preferred + Two plus (2+) years professional, relevant experience. + Associate's Degree in Management Information Systems, Computer Science, or related field and two years of related experience. Degree may be substituted for experience on a year-to-year basis. + Ability to sit/stand for prolonged periods of time; confined to workstation. + Climbing, stooping, bending, kneeling, crouching or crawling. + Pulling or pushing. + Prolonged use of video display terminals. + Use of hands to finger, handle or feel; hands, arms, feet and legs. Sequentially or simultaneous with repetition. + Ability to identify and distinguish colors. + Irregular work hours. + Intense concentration with few opportunities for break. + Frequent travel from primary place of work. + Unpredictable deadlines or demands for work product. + Reach/relocate items above shoulder. + Working around machinery. + Exposure to extreme cold, humidity or hot temperatures; working outside. + Skills: critical thinking, active listening, complex problem solving, coordination & instruction, judgment & decision making, and monitoring. + Knowledge: computers & electronics, customer & personal service, telecommunications, administration & management, and engineering & technology. + Abilities: oral/written comprehension/expression, problem sensitivity, deductive & inductive reasoning, and information ordering. Physical Demands: + Must be able to lift up to 25 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain or maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. \#LI-BG1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2025-24286_ **Category** _Information Technology_ **Location : Location** _US-OK-Oklahoma City_ **Clearance Level Must Be Able to Obtain** _Secret_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _Less than 10%_
    $31k-42k yearly est. 54d ago
  • IT Technician

    Bluevantage

    Remote support technician job in Oklahoma City, OK

    Provide field support for computer-related technology within the state of Oklahoma and neighboring states. Must be able to lift 50lbs and perform physical activity throughout an 8-10 hour workday. Must be open and available for odd hours and overtime as many projects will run longer than a typical workday. Overnight travel will be required on a regular basis. Working knowledge of Microsoft Windows Operating Systems, Uninterruptible Power Supply Systems, Internet Protocol (TCP/IP) Networking, and Cat 5/6 data wiring knowledge and experience is preferred. All of these skills will be gained through on the job training. Qualifications Must be able to pass a background check and drug test. For the right person, this role will provide working knowledge with computers, networking, and peripherals as well as training, certification, and licensing for Security Surveillance and Access Control installation. As this is a field services role, the right person will need a good driving record for use of company vehicle and a reliable automobile. If the primary vehicle becomes inoperable, it may be necessary to rent a car from a national automobile rental agency, therefore the right person must be 21+ years old with a valid driver's license, good driving record, and automobile insurance. Must be willing to work odd hours as some shifts depending on the job, will be overnight or extended hours. In order to be considered for this position, you must first complete the Indeed online telephone interview and assessment provided on this posting. This is a tool provided by Indeed to assist us in our screening process. Please be certain to complete those when submitting your resume and application. COVID-19 Considerations: BlueVantage has implemented COVID-19 measures to mitigate risk of transferring the virus. BlueVantage employees are required to wear masks and other PPE. In addition, BlueVantage requires all employees to isolate during any illness or known exposure.
    $31k-54k yearly est. 17d ago
  • Computer Technician

    OSU Applicant Site

    Remote support technician job in Stillwater, OK

    Provide computer support to staff that the Financial Information Management ( FIM ) office supports, including troubleshooting, installation, and configuration of hardware and software. Assist with inventory and disposal of PCs.
    $32k-45k yearly est. 60d+ ago
  • Part Time Computer Technician

    City of Midwest City

    Remote support technician job in Midwest City, OK

    Applications for this position CAN be submitted online. You MUST submit a completed City of Midwest City employment application to be considered. Individual resumes without a completed City employment application WILL NOT be accepted. The City of Midwest City is currently accepting applications for Part Time Computer Technician in the IT Department. The incumbent performs functions related to computer system support to include computer hardware and software installation, troubleshooting, and repair. In addition, the Computer Technician facilitates the needs of all city employees by completing requests submitted through the IT work request system and is assigned projects or to a project team. High school graduate with A+ certification or equivalent experience required. This position is extremely technical and requires previous experience. Software skills required: basic 10-Key, Alphanumeric Data Entry, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing. Must possess a valid Oklahoma driver license and be insurable. A technical associate's degree or bachelor's degree in Management Information Systems, Computer Science, or related field is preferred. This position is designated as safety/security sensitive and is subject to pre-employment, reasonable suspicion and random drug and alcohol screening. Starting Salary: $16.3020/hr. - No benefits. Click "Apply now" to apply online or via kiosk in person at the City of Midwest City, HR Dept., 100 N. Midwest Blvd, Midwest City, OK. Apps accepted until filled. EOE.
    $16.3 hourly 8d ago
  • (DOD SkillBridge) End User Support Levels 1/2

    Northrop Grumman 4.7company rating

    Remote support technician job in Oklahoma City, OK

    RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. As one of the largest global security companies in the world, Northrop Grumman is proud to help our nation's military personnel make the transition to civilian careers. Approximately 1/4th of Northrop Grumman's 90,000 employees self-identify as veterans, and more than 1,600 are reservists. The Northrop Grumman Military Internship Program (NG-MIP) is an approved SkillBridge Program under Dept. of Defense Instruction 1322.1322.29. NG-MIP program is an opportunity for transitioning service members to gain valuable civilian work experience through an individual internship during their last 6 months of service, for up to 180 days. The Northrop Grumman Military Internship Program is open to all ranks and experience levels. SkillBridge participants are not eligible for compensation from Northrop Grumman, as they continue to receive military compensation and benefits as active-duty service members. Responsibilities for this internship position are: Northrop Grumman Corporation (NGC) has developed the Northrop Grumman - Military Internship Program (DoD SkillBridge) utilizing the DoDI guidance for SkillBridge. During this program the service member will be on-site at his or her host company performing an individual internship in an entry to mid-level career type role. The service member will be on the job training supporting a work schedule equivalent to 40hrs per week. Outlined below are the Goals, Objectives, and Outcomes for the program. Goals - Provide transitioning service members fellowship-style job skills training during the last portion(s) of their military commitment. This program is specifically designed to offer internships that result in the potential to transition to a full-time opportunity as the conclusion of the training. Interns will serve as a pipeline for high-speed, motivated military candidates into NGC. Objectives - Service Members who complete the Intern program will be highly trained, capable, future employees that align to the specific needs of the organization and are prepared to meet the NG mission “Defining Possible” on Day 1. This program provides a comprehensive internship experience including professional development, networking with leadership, and training specifically focused on NG leadership principles, company history, customer/stakeholder engagement, product and service overview, and core job responsibilities. Outcome - Offer transitioning service member a rewarding opportunity to join the Northrop Grumman team. DoD SkillBridge Eligibility: Has served at least 180 days on active duty Is within 12 months of separation or retirement Will receive an honorable discharge Has taken any service TAPS/TGPS Has attended or participated in an ethics brief within the last 12 months Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of internship. MPR Northrop Grumman Aeronautics Systems is seeking for an End User Support Technician Level 1 or Level 2 to join our team of qualified, diverse individuals supporting 1st or 2nd shift program efforts within our Aircraft Solutions organization. This role is located in Oklahoma City, OK. **These positions will be for weekend support, Fri - Sun 1st and 2nd shift. Each shift will be a 12-hour shift. Roles and responsibilities include: Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs of personal computers, related PC software, telephones, cables, and connectors. Connects personal computers and terminals to existing data networks. Performs basic PC setups. Instructs and assists users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Maintains trouble logs. Completes paperwork and other tasks needed to satisfy Security requirements. Successfully follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Works with Security to remediate classified or unclassified data spillage incidents. Coordinates with users, service desk, server administrators, network engineers, and customer and IT management. Reviews the trouble ticket queue to identify issues that need to be addressed. Works through the ticket queue without intervening management direction (self-motivated). Resolves tickets within established SLAs. Raises issues that require management attention or involvement. Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies. Works with system administrators and other staff to resolve support issues, escalating where appropriate. Participates in new installations, testing and special projects as needed. May spend portions of the day away from the desk when supporting users and moving equipment. Exhibits good communication skills, an energetic approach, and patience with customers. Use your technical understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) Operations, including Service Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management, and other areas of IT Operations. Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. Route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. This role can be filled at either the Level 1 or Level 2 position based on the qualifications below. Basic Qualifications: Basic Qualifications for Level 1 Support: Must have a Bachelor's of Science degree and at least some related military / professional experience. Basic Qualifications for Level 2 Support: Must have a Bachelor's of Science degree and at least 2 years of related military / professional experience OR a Master's degree and at least some related military / professional experience. Additional Basic Qualifications at either level: Must have an active DoD Secret clearance with the ability to obtain and maintain a Top Secret clearance as condition of continued employment Must have the ability to obtain and retain Special Program access clearance within 365 days from submission Must have a DOD 8570 IAT Level II (ex: Security + CE) certification. Must have the ability to lift equipment up to 50 lbs. Must have Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods. Preferred Qualifications: Bachelor of Science or other technical based degree. Current DoD Top Secret clearance. CompTIA A+, Network+, Security+ Certifications. Microsoft Certifications (MCP, MCSE or MCSA). Proficiency in remote administration and troubleshooting of desktop PCs, Visio, PowerShell. Experience with zero and/or thin client devices. Experience in Active Directory configuring user and computer accounts. Cross-platform experience (i.e., two or more: Windows, Linux, Solaris, OSX, UNIX, etc.). Experience supporting VMware VDI (Virtual Desktop Infrastructure). Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking. Ability to work in a fast-paced environment where multiple projects are being developed and deployed simultaneously. Primary Level Salary Range: $45,500.00 - $68,300.00Secondary Level Salary Range: $55,000.00 - $82,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $55k-82.4k yearly Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Remote support technician job in Stillwater, OK

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-40k yearly est. 1d ago
  • DESKTOP SUPPORT

    Artech Information System 4.8company rating

    Remote support technician job in Oklahoma City, OK

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location:Oklahoma City, OK Duration: 1+ years Job Description: Qualifications SHARE YOUR RESPONSE ASAP Additional Information For more information, Please contact Shubham ************
    $40k-50k yearly est. 1d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Oklahoma City, OK

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $45k-62k yearly est. 38d ago

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