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Customer Support Representative
DOWC
Representative job in Parsippany-Troy Hills, NJ
About Us
Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are on-site in Parsippany, NJ.
Customer Support Professional - Job Summary
At DOWC, we are committed to delivering exceptional service to our customers and dealer partners across the automotive industry. We are seeking a Customer Support Professional who thrives in a fast-paced call center environment and takes pride in resolving issues with accuracy, empathy, and professionalism. This role is ideal for a customer service professional who enjoys problem-solving, working with structured processes, and being part of a collaborative, performance-driven team.
What You'll Do:
As a Customer Support Professional, you will serve as a key point of contact for customers calling with warranty-related questions and claims. Your responsibilities will include:
Answering inbound customer calls in a high-volume call center environment
Assisting customers with automotive warranty claims, coverage questions, and general inquiries
Accurately documenting call details, claim information, and resolutions in internal systems
Researching policy information and providing clear, compliant explanations to customers
Resolving customer concerns efficiently while maintaining a positive and professional tone
Escalating complex or unresolved issues appropriately and following through to resolution
Meeting or exceeding quality, productivity, and attendance standards
Collaborating with team members and leadership to continuously improve the customer experience
What We're Looking For:
2+ years of experience in a call center, customer service, or support role
Strong verbal communication and active listening skills
Ability to handle a high call volume while remaining calm and customer-focused
Excellent attention to detail and ability to follow structured processes
Comfortable navigating multiple systems and documenting information accurately
Professional, reliable, and solution-oriented mindset
Automotive, insurance, warranty, or claims experience is a plus (but not required)
Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer:
Competitive compensation
Medical, Dental, Vision, 401k matching, Life Insurance, ancillary benefits
PTO and Sick Time
Corporate events, team and culture building activities, extracurriculars, employee awards and recognition, company trips and more!
DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance
$38k-48k yearly est. 4d ago
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Commercial Playground Sales Representative
Picerno-Giordano Construction
Representative job in Kenilworth, NJ
Inside Sales Representative - Playground & Recreational Equipment
Picerno-Giordano Construction, LLC is a New Jersey-based construction and recreational equipment company serving municipalities, schools, parks & recreation departments, and private developments. We are the authorized NJrepresentative for multiple leading playground and site-amenity manufacturers, offering design-build solutions from concept through installation.
We are seeking a motivated Inside Sales Representative to help grow our recreational products division. This is an excellent opportunity for someone who thrives in relationship-based B2B sales, enjoys working with public agencies, and wants to be part of a collaborative, family-run organization.
What You'll Do
Sell and promote commercial playground and recreational equipment, including playgrounds, fitness equipment, safety surfacing, shade structures, shelters, site furnishings, and splash pads
Prospect, network, and build a sales pipeline through activity-based selling
Target and build relationships with municipalities, schools, parks & recreation departments, landscape architects, contractors, and developers
Create product awareness through presentations, meetings, and industry events
Prepare sales quotations and basic layouts/designs with support from our internal team
Maintain consistent communication with clients from design phase through installation and post-sale support
Develop strong product knowledge and become a trusted resource for customers
Within the first year, attend Certified Safety Playground Inspector Class, with the intention to be certified. (Paid by company)
What We're Looking For
Bachelor's degree preferred (experience in lieu of degree considered)
Strong communication and presentation skills
Excellent attention to detail and ability to meet deadlines
Professional, ethical, and customer-focused mindset
Comfortable presenting information verbally and in writing
Ability to speak, read, and write English fluently
Valid U.S. driver's license with a clean driving record
Compensation & Benefits
Competitive base salary + commission structure
Company-paid medical, dental, and vision insurance
Paid time off (PTO)
Mileage reimbursement
Home-office equipment provided (laptop, docking station, monitors)
401(k) plan
Professional development opportunities
Occasional travel for meetings, presentations, and events
Why Picerno-Giordano Construction?
Family-owned, growth-oriented company
Supportive internal team - you are not “on your own”
Meaningful projects that positively impact communities
Long-term opportunity, not a churn-and-burn sales role
📍 Location: New Jersey (Hybrid / Inside Sales)
🕒 Schedule: Full-time
$48k-93k yearly est. 2d ago
Business Development Representative
Frederick Fox
Representative job in Warren, NJ
*Role is on-site 4 days/week
*Total 1st year Comp with Commission: around $110k
*Salary: $50k - $65k
*Advance to a Loan Originator role in 6-12 months.
*Sr. Originators on the team making several times the 1st year income of this role.
We're seeking a Sales Development Representative to help drive the generation of new business through marketing outreach, as well as support the advancement of pending business from the senior members of the sales team. This is a high-impact role driving prospect engagement, and supports pending as well as existing customers, in a fast-paced, entrepreneurial environment.
What makes this role great?!
--Perfect entry point into the org to ramp up to a more Sr. sales role…a full-blown Loan Originator (a very lucrative industry / role)!
--One of the top 5% teams / lenders in the country (based on production) with an extensive existing book of business to support, learn from, grow with
--Proven nationally leading org with an extremely attractive setup for Loan Originators, which this role aspires to become!
50% of the role: (Marketing outreach for new business)
Create and execute email and text, phone call campaigns
Build lead lists for cold calling outreach
Help plan and execute biannual client-growth events
Create and manage social media content LinkedIn, Facebook, Instagram, etc.
50% of the role: (Customer service, sales team support, administrative tasks for loan processing)
Serve as primary client contact for loan-related issues
Prepare and deliver welcome packages for closed loans
Support loan pipeline management to ensure progression through the process
Process loan extensions and track interest owed
Complete and submit new loan applications
Assist in quoting loans
Maintain and optimize CRM for accurate lead tracking and outreach
Required
2+ years' recent business development sales experience
Keywords: sales, representative, BDR, SDR, sales development representative, account executive
$50k-65k yearly 21h ago
Customer Account Specialist(Manufacturing)
Ajulia Executive Search
Representative job in New York, NY
B2B
Cross-check invoices with purchase orders and delivery receipts.
Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms.
Prepare bills of lading
Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you.
Why should you apply?
Growth Opportunities
Great Pay
Excellent Benefits
Responsibilities:
Keep records of customer interactions, process customer accounts and file documents.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction.
Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery.
Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates.
Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement.
Acknowledging and resolving customer complaints.
Process purchase orders in accordance with company policies and timelines.
Validate bills of lading to ensure proper shipment documentation.
Coordinate with the traffic department to confirm logistics and resolve transportation issues.
Partner with buyers and sales reps to address customer inquiries and resolve discrepancies.
Maintain organized and up-to-date customer files and order records.
Qualifications:
High School Diploma.
2+ years of experience in billing, order management, or account support-ideally in food manufacturing or logistics.
B2B
Exceptional attention to detail, especially with financial and shipping documents.
Strong organizational and communication skills.
Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word).
Ability to thrive in a fast-paced, cross-functional team environment.
Proficient in MS Office Suite
Strong leadership qualities
Ask for Jasleen
*********************************
Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.
#ZR
$34k-45k yearly est. 21h ago
Sales Development Representative (SDR)
Courted
Representative job in New York, NY
Sales Development Representative (SDR) at Courted
The Courted team is a group of ambitious real estate experts, data scientists, developers, designers, and product managers. Our mission is to give every real estate entrepreneur an equal chance to grow and succeed in their business.
Courted has been recognized as Inman Innovator of the Year 2024, Inman Best of PropTech 2024, and HousingWire Rising Star 2024-affirming our position as a leader in transforming the real estate industry.
Courted has launched a best-in-class brokerage Talent Solutions platform designed to drive recruiting, retention, and market research. As one of the fastest-growing companies in proptech, we're seeking driven individuals with an ownership mindset to help build a disruptive force in the $40T+ residential real estate industry.
Over the past year, we've scaled to serve hundreds of customers across 100+ markets nationwide. We partner with some of the most influential brokerages in the country, including Sotheby's, SERHANT, @Properties, and more!
Courted is an exciting, dynamic workplace, and there's no better time to join the team. We've hit major revenue milestones and are poised to scale even higher in the coming months. As a company in the top 10% of the fastest-growing tech startups globally, we invite you to help us shape the future of real estate.
About the Role
We are seeking a Sales Development Representative (SDR) to join the Courted team. This is an incredible opportunity to join a rapidly growing startup and make a direct impact on our success.
As an SDR at Courted, you'll be on the front lines of our growth engine-identifying, engaging, and qualifying new opportunities for our sales team. This is a challenging and rewarding position with excellent career growth potential.
Key expectations of this role:
You will make a minimum of 150 outbound calls per day.
The typical tenure for this position is 9-18 months, after which successful SDRs have multiple career path opportunities within Courted across SDR leadership, Sales, Account Management, Customer Success, and more.
Compensation
On-Target Earnings (OTE): $50,000-$85,000
Key ResponsibilitiesLead Generation
Proactively research and identify potential leads and prospects through channels such as cold calling, email outreach, social media, and inbound inquiries.
Qualification
Conduct initial qualification of leads by understanding their needs, pain points, and business priorities to determine if they're a fit for Courted.
Outreach
Initiate outbound communication with prospects through phone calls, emails, and personalized messaging to introduce them to Courted and generate interest.
Relationship Building
Build and maintain relationships with leads and prospects, nurturing them through the sales funnel and positioning Courted as a trusted partner.
Appointment Setting
Schedule meetings and product demos for the sales team with qualified prospects, ensuring a seamless handoff.
Data Management
Keep accurate, up-to-date records of all interactions and activities in our CRM.
Collaboration
Work closely with the Sales and Marketing teams to develop targeted outreach strategies and campaigns.
Market Research
Stay informed on industry trends, competitors, and market dynamics to identify new opportunities.
Requirements
Bachelor's degree in Business, Marketing, or a related field preferred.
1+ year of experience in a Sales Development, Lead Generation, or similar role.
Excellent communication and interpersonal skills.
Strong problem-solving and organizational abilities.
Self-motivated and target-driven with a passion for sales.
Familiarity with CRM software (e.g., Salesforce) is a plus.
Ability to work collaboratively in a fast-paced team environment.
High level of enthusiasm and a strong work ethic.
If you're a dynamic and motivated sales professional eager to grow your career in a high-growth startup environment, we'd love to hear from you.
$50k-85k yearly 1d ago
Premium Sales Rep - NYCFC
AEG 4.6
Representative job in New York, NY
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
NYCFC
In November 2022, the Mayor's office announced a transformative development plan for Willets Point, Queens, including a proposal for New York City's first soccer-specific stadium. The proposed stadium will seat 25,000 fans and become the permanent home for New York City Football Club.
THE ROLE
The Premium Sales Rep is responsible for engaging and identifying new development opportunities. This individual will focus on prospecting and garnering new revenue for suites and other premium seating at the new NYCFC stadium. Premium Sales Reps should be results driven, possess an optimistic team-first attitude and a desire to be the best. This role will report to the Sr Director, Sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Engage new development prospects through phone calls, appointment setting and in-person presentations.
Generate awareness of the new stadium project, educate individuals of the various venue enhancements and secure multi-year, contractually obligated investments
Work non-traditional hours including; weekends, events, and game-days.
Reach and exceed individual and team revenue goals.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Effectively communicate with season ticket holders and C-level clients.
Resourceful, innovative, and forward thinking.
Excellent interpersonal and communication skills.
Strong time management and organizational skills.
Proficient in Microsoft Office, with a focus on Word and Excel.
EDUCATION AND/OR EXPERIENCE
Bachelor's Degree or equivalent.
Two or more years of related sales experience.
COMPENSATION
Competitive pay ($32.69 - $34.62) + incentive opportunities and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On-Site - NYCFC
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
$32.7-34.6 hourly 7d ago
Customer Service Representative
Robert Half 4.5
Representative job in Edison, NJ
We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism.
Key Responsibilities
Respond to customer inquiries via phone, email, or chat
Resolve customer complaints and issues in a timely and effective manner
Provide accurate information about products, services, and policies
Process orders, returns, exchanges, or account updates
Document customer interactions and maintain accurate records
Escalate complex issues to the appropriate team when necessary
Maintain a positive, professional attitude at all times
Qualifications
Previous customer service experience preferred but not required
Strong verbal and written communication skills
$29k-36k yearly est. 3d ago
Environmental Lab Sales Rep
Alliance Technical Group 4.8
Representative job in Mountainside, NJ
DescriptionThe Environmental Lab Salesperson is responsible for generating new business and managing existing local accounts within the environmental testing sector. This role involves promoting the lab's services, including soil, water, air, and other environmental testing, to a wide range of clients, including environmental/engineering consultants, private companies, and government entities. The salesperson will be responsible for meeting sales targets, understanding clients' needs, and ensuring client satisfaction by coordinating with internal lab teams. Key Responsibilities:
Identify, target, and engage potential clients in a variety of industries.
Build and maintain relationships with clients to drive repeat business.
Develop and implement sales strategies to meet or exceed sales targets and revenue goals.
Understand and communicate the range of environmental testing services offered by the lab.
Collaborate closely with the lab director to provide consultations and technical advice to clients to ensure they select the appropriate tests and services for their projects.
Coordinate with the lab director/project managers on proposals, quotes, and pricing information to clients.
Collaborate with the lab operations team to ensure client needs are met and results are accurate and time
Participate in industry events, trade shows, and networking opportunities to increase the lab's visibility in the market.
Maintain accurate records of all sales activities, including client interactions, and opportunities in the Salesforce CRM system.
Pay Rate
$80,000-$100,000 / annually base + commission
Qualifications:
Bachelor's degree in the Sciences, Business, or a related field.
Minimum of 5 years of experience in sales, preferably in the environmental or laboratory testing industry.
Familiarity with environmental regulations and testing processes is highly desirable.
Skills & Competencies:
Strong communication and interpersonal skills with the ability to build relationships and trust with clients.
Ability to understand and explain technical information related to environmental testing is a plus.
Strong negotiation and closing skills.
Self-motivated and able to work independently.
Proficient in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
Key Benefits Include:
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(K) Plan with Competitive Match
Continuing Education and Tuition Assistance
Employer-Sponsored Disability Benefits
Life Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
Profit Sharing or Individual Bonus Programs
Referral Program
Per Diem & Paid Travel
Employee Discount Hub
EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$80k-100k yearly 1d ago
Customer Service Representative
Insight Global
Representative job in New York, NY
Title: Customer Service Representative
Duration: 4 month contract
The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families.
Key Responsibilities:
* Contact newly accepted students and their families to welcome them to the program.
* Provide detailed information about the onboarding process, including required documentation, important dates, and next steps.
* Answer any questions students and families may have about the program and the school.
* Assist with the completion and submission of necessary forms and paperwork.
* Coordinate with other departments to ensure a smooth onboarding experience.
* Maintain accurate records of all communications and interactions with students and families.
* Follow up with students and families to ensure all onboarding requirements are met.
* Address any concerns or issues that arise during the onboarding process in a timely and professional manner.
Required Skills & Experience
* High school diploma or equivalent; associate's or bachelor's degree preferred.
* Previous experience in customer service, preferably in an educational setting.
* Excellent verbal and written communication skills.
* Strong organizational and time management skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite and other relevant software.
* Bilingual skills are a plus.
$30k-39k yearly est. 4d ago
Customer Service Representative
Prokatchers LLC
Representative job in New York, NY
Job Title : Customer Service Representative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
$30k-39k yearly est. 3d ago
Customer Service Representative
ABM 4.2
Representative job in Newark, NJ
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
Under the direction of the Supervisor-In-Charge provide the first-line supervision of all personnel of the contractor engaged in the parking lot operation to ensure safe and efficient service, which may include resolution of problems at the exit plazas. Check all parking equipment and areas for condition and serviceability.
$30k-38k yearly est. 3d ago
Claims Representative, Auto Property Damage - Independent Agent Channel
Plymouth Rock Assurance 4.7
Representative job in Parsippany-Troy Hills, NJ
The Auto Property Damage Claims Representative is responsible for managing Auto Property Damage claims within our “Auto PD Claim Unit.” This role demands a high level of customer service, patience, and professionalism while working in a fast-paced environment with significant phone interaction. Strong customer service, organizational, verbal, and written communication skills are essential. The ability to navigate adversarial situations with professionalism is critical. Comparative negligence claim handling experience is a plus but not required.
RESPONSIBILITIES
Policy Analysis:
Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims.
Identify and investigate contested coverage claims that may require a roundtable discussion.
Claim Investigation:
Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties.
Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages.
Claims Management:
Evaluate and adjust reserves as necessary.
Prepare dispatch instructions for field personnel to inspect vehicles.
Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance.
Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status.
Act as an intermediary between the company, preferred vendors, and customers to resolve disputes.
Ensure adherence to privacy guidelines, laws, and regulations in claims handling.
Subrogation and Legal Handling:
Investigate and initiate subrogation processes when applicable.
Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims.
Administrative Duties:
Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly.
Process incoming and outgoing mail timely and in accordance with state guidelines.
Complete other duties as assigned.
QUALIFICATIONS
Bachelor's degree required.
A minimum of 1 year of related PD claim experience is welcomed but not required.
Proficiency in personal computer skills, including Microsoft Office Suite.
Ability to prioritize and manage multiple tasks effectively.
Excellent communication, organizational, and customer service skills.
SALARY RANGE
The pay range for this position is $47,000 to $55,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
Annual 401(k) Employer Contribution
Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
Robust health and wellness program and fitness reimbursements
Various Paid Family leave options including Paid Parental Leave
Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
$47k-55k yearly 21h ago
Sales Development Representative
Scale Ai, Inc. 4.1
Representative job in New York, NY
Scale is looking for a self-starter SDR with a demonstrated track record of top performance, ability to receive and incorporate feedback, and excitement to grow a career in the Machine Learning and Artificial Intelligence space.
This position will report to the Head of Enterprise Business Development and will be responsible for outbound prospecting, identifying, and qualifying sales opportunities for the Enterprise Sales team.
You will:
Generate new business opportunities by prospecting, researching, and outbounding into some of the largest Enterprise accounts.
Ability to write highly tailored and personalized cold outbound messaging to book meetings with target personas.
Conduct high level qualification conversations with Senior Executives in target accounts.
Effectively communicate the value of Scale and our products to potential customers.
Align and collaborate with stakeholders across sales, product, and marketing.
Achieve or exceed monthly and quarterly quotas of qualified opportunities.
Ideally you'd have:
Bachelor's degree or equivalent work experience.
1-2+ years of sales experience in a fast-paced Enterprise software or technical environment.
Track record of consistent top performance.
Excellent outbound phone and email communication skills.
Extremely flexible with an ability to multitask, prioritize, and manage time effectively.
Experience prospecting into large technical enterprise organizations.
Process oriented, organized, and able to work well in unstructured environments
Nice to haves:
Experience in AI, Computer Vision, or SaaS technologies.
Self motivated, persistent, and resilient mindset.
Collaborative team player who is open to feedback and coaching.
Excitement for sales and friendly competition.
Experience with Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo.
Sales Commission: This role is eligible to earn commissions.
The base salary range for this full-time position in the location of San Francisco, New York, or Seattle is [ ]. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Scale employees are also granted Stock Options that are awarded upon board of director approval. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$176,000-$220,000 USD
PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's
Know Your Rights poster
for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
$52k-92k yearly est. 3d ago
Claims Court Representative (Court Liaison)
GNY Insurance Companies
Representative job in New York, NY
An Insurance Claims Court Representative role involves overseeing litigated claims, analyzing legal/medical data, collaborating with claims and trial lawyers, requiring strong analytical, negotiation, and communication skills to resolve high-stakes cases efficiently for optimal outcomes and cost control, often involving court appearances including conferences, mediations, and trials. Position requires the candidate to be the face of GNY in the NYC, Long Island and Westchester courts, working closely with defense counsel.
Essential Duties and Responsibilities:
Monitoring the legal defense of claims and coordinating with claims examiners and claims management.
Reviewing claims files, reviewing medical records/police reports, evaluating policy coverage, and assessing damages.
Working with defense attorneys.
Analyzing claim data for trends, providing status reports to management, and ensuring accurate record-keeping.
Negotiating settlements and presenting cases at claim committee meetings or mediations.
Occasionally making settlement calls.
Document file notes in ImageRight.
Participates in special projects and performs additional duties as required.
QualificationsEducation and Experience:
Bachelors degree required; J.D. would be a plus.
Minimum of 5 years' related experience.
Strong analytical, negotiation, and communication (written/verbal) skills.
Highly skilled in trial preparation.
Proficiency with claims management software, databases, and MS Office.
Understanding of relevant insurance laws and regulations.
Experience in claims adjusting.
Good knowledge of the law, settlement values, judges, adversaries, defense firms, venues.
Knowledge of New York State Insurance Department regulations including fair claim standards.
Other Requirements:
Ability to travel back and forth between office and court.
The salary range for this role is $74,600 - $136,100. The listed annual salary range posted for this position is subject to change and may vary depending on performance, education, experience, skills, geographic location, travel requirements, demonstrated proficiency in the competencies required for the role and business needs. Base pay is just one component of GNY's total compensation package for employees. Other rewards include eligibility for an annual discretionary bonus based on performance.
$40k-62k yearly est. 2d ago
Associate Inside & Digital Sales Representative
Zoetis, Inc. 4.9
Representative job in Parsippany-Troy Hills, NJ
Role Description
At Zoetis, our Core Beliefs form the foundation of our culture. Our Core Behaviors describe a common set of actions that demonstrate these Core Beliefs. Our Core Behaviors include:
- Our Colleagues Make the Difference
- Always Do the Right Thing
- Customer Obsessed
- Run It Like You Own It
- We Are One Zoetis
We are seeking a highly motivated individual for Associate Inside Sales Representative, U.S. Petcare Division. This is an exciting opportunity to perform at a high level while working with multiple teams throughout the Inside and Digital Sales Business Unit. The primary responsibility is to drive sales performance within the assigned geography by utilizing solution selling, territory management, leveraging Zoetis resources, maximizing organizational relationships, and pursuing professional development.
This position will require limited travel throughout the year to regional and national sales meetings.
Primary Responsibilities:
Sales Performance
Meet and exceed overall sales objectives (quota) both overall and for key growth products within the assigned geography.
Successfully launch new product and service offerings.
Effectively balance a broad portfolio to ensure sales opportunities to achieve territory and business needs.
Demonstrate success in other key sales metrics such as growth rates, improving the overall health of the business.
Solution Selling Skills, Technical Knowledge, and Customer Value Delivery
Consistently demonstrate Solution Selling capabilities.
Consistently build and demonstrate technical knowledge, verbal fluency, and veterinary practice expertise.
Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account.
Interact with customers following all Zoetis promotional guidelines.
Use insight and consultative selling techniques to teach clients about their industry and offer unique perspectives on their business, which link to Zoetis solutions (become a trusted advisor).
Territory Management and Teamwork
Meet and exceed department Key Performance Indicator(s) target(s) including measures for customer engagement and utilization of Zoetis tools and technologies to maximize Territory effectiveness.
Develop and execute an annual Territory Business Plan that leverages industry insights, territory SWOT analysis, strategies, and tactics.
Develop and implement SMART goals that incents balanced performance across the Zoetis portfolio, and utilizes key Zoetis resources, while delivering cross functional collaboration.
Effectively use Zoetis resources (samples, educational materials, and events) to maximize ROI.
Utilize our Customer Relationship Management system to identify account growth opportunities.
Conduct quarterly business reviews with Inside and Digital Sales Manager and routinely adjust the strategies, tactics, and investments based on changing needs to maximize territory performance.
Work with all Zoetis colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct, effective communication, all administrative responsibilities, and overall teamwork.
Organizational Relationships
Ability to work in a cross-functional team-based environments and through a variety of platforms (in-person and virtual).
Align with and influence internal (Zoetis employees) and external (Zoetis customers) stakeholders.
Adept at working in highly fluid, complex, and ever-changing environments.
Professional Development
Successfully complete extensive product and industry Learning and Development curriculum developed and taught by Zoetis.
Successfully complete an annual Individual Development Plan.
Exhibit willingness to accept and incorporate feedback.
Education and Experience
Undergraduate degree (BS/BA) preferred, associate degree required
Animal Health experience and knowledge of veterinary medicine preferred
Accountable for results
Success in previous roles including creatively finding opportunities or solving problems to drive sales performance.
Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
Adept at working in highly fluid, complex, and ever-changing environments.
Uses analytics and insights to enhance decision-making and tactical execution.
Follow-through and attention to detail.
Ability to manage assigned expense budgets
Strategic Selling Skills
Customer focused
Ability to articulate complex concepts in a succinct manor.
Professional demeanor and presentation style.
Highly focused and results oriented, able to identify and manage goals and priorities.
Demonstrated ability to work independently and in a close team environment
Exhibit willingness to accept and incorporate feedback
Computer skills (MS Office, Outlook, and ability to learn Zoetis systems)
Bilingual (English/Spanish) candidates preferred; ability to communicate effectively in both languages is a plus.
The US base salary range for this full-time position is $54,106 - $82,915. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
If you find it thrilling to convert potential interest into genuine commitmentand you can keep a smile on your face while juggling multiple calls and responsibilitiesthen youre exactly who were looking for. However, if dynamic conversations and continuous growth sound like too much, this role isnt for you.
What Youll Do
Field warm inbound opportunitiestheyve taken a step toward Unblinded, so your job is to show them how to keep going.
Convert curiosity into inspired action by building real, human connections.
Influence guiding not pitching.
Collaborate with a high-performance team, fueling each others success through feedback, mentorship, and daily improvement.
Whats in It for You?
Base Salary + Commission: Your effort is rewardednot just in pats on the back, but tangibly in your paycheck.
Ongoing Training: We dont do one and done training. Expect daily tune-ups, weekly deep dives, monthly breakthroughs, and annual transformations.
Growth Environment: This is the place where youll either soar or realize youd rather be somewhere elseand were okay with that honesty.
Meaningful Impact: Every call you answer can literally shift someones life and business for the better.
Trained by industry-leading experts wholl push you to constantly refine your approach to Integrity-Based Human Influence.
Respected for your resilience, optimism, and results-driven mindset.
Qualifications
Prior success in inbound sales, customer relationship management, or phone-based consulting
High emotional intelligence and natural rapport-building abilities
The confidence to learn fast and adapt in a rapid-paced environment
Heart-Centered: You lead with empathy and care, driven by the impact you leave on others.
Integrous: You live by your word, even when its inconvenient, knowing integrity is the foundation of all success.
Why You Might Say No
You prefer a quiet routine, clocking in and out without big ambitions.
You dont get energized by talking, connecting, and solving.
Growth and learning are nice ideas, but youd rather keep things as they are.
Join Our Movement
At Unblinded, inbound opportunities are the beginning of a beautiful journeyfor both you and the person. If you live for that lightbulb moment when someone realizes theyre ready to take the next step, then we cant wait to meet you.
Apply Now and lets create a world where selling IS inspiringone inbound call at a time.
$50k-86k yearly est. 19d ago
Inbound Sales/Marketing Representatives
Instant Payday Network
Representative job in New York, NY
We are a marketing company looking for focused, organized, and driven individuals to build a solid team of reps. This is a fun, pressure free, work at your own pace job that is jammed packed of potentially INCREDIBLE weekly payouts.
-This is hands down the easiest JOB you will EVER do!
-ZERO experience or previous training required.
-ZERO commute.
-FLEXIBLE HOURS- because you make them yourself. Choose whether you want to work full-time or part-time.
- Training will be provided 100% FREE and at your leisure.
-VERY EASY TO LEARN!
****If you want more information on how you may get started, please click the link shown below. There is an extremely short video that will explain how to sign up for this
AMAZING
money making opportunity.
We are interested in serious applicants ONLY.
Visit Here: ***************************************
$50k-86k yearly est. 60d+ ago
Account Service Representative
Vevo 4.3
Representative job in New York, NY
Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers.
Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them.
We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Director of Advertising Sales, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! Are you up to the challenge? Yes you are. If you believe Bono that “music can change the world because it can change people”, then you recognize the power of music. Bring your ability to balance creativity, focus, determination, and teamwork so that, together, we can bring the power of our music video and entertainment platform to the world.As a member of this team, you will:
Create & revise compelling and sellable media proposals in the pre-sale process
Have a knowledge of all historical rates by client for proposal creation
Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals
Play integral role in the Sales Prospecting process
Ensure all data is accurately entered and updated in Salesforce & Operative
Manage that AE pipeline stages are consistent within each system
Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure
Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts
Forecast inventory availability for Takeovers and Rotational media
Manage Go-To Market packaging & premiere tracking
Manage upfront rates & upfront spend tracking
Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions
Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers
Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee.
Make strategic pricing decisions in the Scatter market with Management oversight and guidance
This describes you:
You have extreme attention to detail
You are comfortable in a fast-paced work environment
You can multi-task like a pro without letting anything slip through the cracks
You are comfortable in a client-facing role
You love to collaborate and take your analysis and working with various teams to put it into action
You are intrigued by a dynamic, flexible digital video product and its revenue potential
You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success
You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do
You have an expressed desire to learn and grow into a sales career
Requirements:
Recent college graduate, with a keen interest in Sales
Internship experience in digital, TV, and/or agency media is a plus
Must be highly proficient in Excel & Powerpoint
A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce
High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal
Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus
$65,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$65k-70k yearly Auto-Apply 5d ago
Account Service Representative
Oppenheimer & Co. Inc. 4.7
Representative job in New York, NY
Who We Are:
Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Job Description:
Oppenheimer Asset Management (OAM) offers high net worth and institutional investors the opportunity to participate in a wide range of traditional and non-traditional investment strategies.
The Account Services Group is responsible for servicing all programs offered by OAM. We are looking for a highly motivated self-starter who is interested in a career in Asset Management Administration. Candidate must possess the ability to multi-task and manage multiple domestic and international client relationships in addition to the following:
Candidate Requirements:
Proficiency in Microsoft Excel with knowledge of lookups and intermediate functions.
Highly effective communication skills, verbal and written, with ability to work in a team environment.
Above average organization, prioritization and problem solving skill set while performing numerous miscellaneous account administrative duties.
Ideal candidate has a strong understanding of investment products (stock, bonds, ETFs, fixed income, etc.) and overall securities brokerage operations.
Responsibilities:
Ensuring that prospective investors meet suitability requirements and standards to invest in a structured program while complying with anti-money laundering guidelines.
Processing investor advisory agreements, and translating the information in client data bases.
Interacting with financial advisors, sales assistants, custodians and third-party service providers.
Coordinating with third party managers reviewing account opening documents and client restrictions to ensure client funds are invested in a timely manner while adhering to the client signed agreement.
Sending regulatory and firm required client correspondence to clients where needed.
Producing / reviewing ad hoc reports for senior management.
Providing a high quality of service to financial advisers and their clients who are predominately high net worth and institutional investors.
Contributing to internal project initiatives and helping to coordinate the launch of new product offerings and communication with third party vendors and managers.
Facing off with the broker dealer for prompt resolution of client inquires, knowing when situations need to be escalated to senior management.
Compensation:
For job postings in New York City, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the City of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $55,000.00 - $65,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.
$55k-65k yearly 15d ago
Loan Servicing Representative III (Consumer)
Provident Bank 4.7
Representative job in Ridgefield, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments.
KEY RESPONSIBILITIES:
Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers.
Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention.
Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer.
Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted.
Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification.
Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted.
Trains new staff on Bank's policies and procedures needed to perform their respective job function.
Perform other duties as assigned by management.
MINIMUM QUALIFICATIONS:
5 - 7 years of related experience
High school diploma or GED
Interpretation of all loan documentation.
Ability to exchange information clearly and concisely and to present ideas and report facts.
Working knowledge of Horizon System, ACBS System, PC skills.
Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports.
Take ownership of workflow and resolve problems with minimal to no supervision.
Ability to multi-tasking is imperative.
Excellent communication and organizational skills.
Strong mathematical background required.
WORKING CONDITIONS
Work is typically performed in an office environment. Noise levels are usually moderate.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$22.26 - $27.79 hourly
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
How much does a representative earn in Plainfield, NJ?
The average representative in Plainfield, NJ earns between $28,000 and $89,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Plainfield, NJ
$50,000
What are the biggest employers of Representatives in Plainfield, NJ?
The biggest employers of Representatives in Plainfield, NJ are: