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Room attendant housekeeper vs guest service attendant

The differences between room attendant housekeepers and guest service attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a room attendant housekeeper has an average salary of $29,635, which is higher than the $27,051 average annual salary of a guest service attendant.

The top three skills for a room attendant housekeeper include guest rooms, cleanliness and bed linens. The most important skills for a guest service attendant are golf carts, cleanliness, and customer service.

Room attendant housekeeper vs guest service attendant overview

Room Attendant HousekeeperGuest Service Attendant
Yearly salary$29,635$27,051
Hourly rate$14.25$13.01
Growth rate--4%
Number of jobs106,97772,078
Job satisfaction--
Most common degreeHigh School Diploma, 49%Bachelor's Degree, 50%
Average age4848
Years of experience--

What does a room attendant housekeeper do?

A room attendant housekeeper is in charge of keeping the guest rooms in hotels, lodges, inns, resorts, and motels are clean and presentable to the customers. They ensure guest rooms and public areas are clean and well presented to look welcoming and tidy. Their duties and responsibilities include stocking and sorting supplies, changing beddings, airing out rooms, and handling laundry.

What does a guest service attendant do?

The guest service attendant attends to the services of guests at the main door or lobby of an accommodation property. The attendant handles everything concerning guest arrival and departure and may even have to assist in valet parking. You are required to assist guests with their luggage and ensuring they have a pleasurable stay. In addition to that, you may be called upon to perform certain front desk duties and assist the housekeeping and security teams as well.

Room attendant housekeeper vs guest service attendant salary

Room attendant housekeepers and guest service attendants have different pay scales, as shown below.

Room Attendant HousekeeperGuest Service Attendant
Average salary$29,635$27,051
Salary rangeBetween $23,000 And $36,000Between $21,000 And $34,000
Highest paying CitySeattle, WA-
Highest paying stateWashington-
Best paying companyAspen Snowmass-
Best paying industryHospitality-

Differences between room attendant housekeeper and guest service attendant education

There are a few differences between a room attendant housekeeper and a guest service attendant in terms of educational background:

Room Attendant HousekeeperGuest Service Attendant
Most common degreeHigh School Diploma, 49%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common college--

Room attendant housekeeper vs guest service attendant demographics

Here are the differences between room attendant housekeepers' and guest service attendants' demographics:

Room Attendant HousekeeperGuest Service Attendant
Average age4848
Gender ratioMale, 18.6% Female, 81.4%Male, 38.3% Female, 61.7%
Race ratioBlack or African American, 10.0% Unknown, 4.6% Hispanic or Latino, 19.6% Asian, 6.0% White, 58.3% American Indian and Alaska Native, 1.5%Black or African American, 9.6% Unknown, 4.5% Hispanic or Latino, 19.1% Asian, 5.6% White, 59.8% American Indian and Alaska Native, 1.5%
LGBT Percentage4%4%

Differences between room attendant housekeeper and guest service attendant duties and responsibilities

Room attendant housekeeper example responsibilities.

  • Train and manage several maids and achieve significant improvements in their productivity.
  • Operate commercial grade washer and dryers.
  • Maintain cleanliness of all work areas ensuring consistent customer satisfaction.
  • Analyze every room individually to ensure efficient cleanliness as per requirement.
  • Use correct cleaning chemicals for designate surfaces according to OSHA regulation and hospital requirements.
  • Light and heavy duty cleaning on stoves, refrigerators, walls, and carpets.
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Guest service attendant example responsibilities.

  • Manage other GSA make sure that they are treating guests with up most respect and make them feel welcome.
  • Operate POS and process returns, exchanges, and defective items.
  • Train new hires: completely learning plans, tax forms, cashier basic POS training.
  • Maintain organization and cleanliness of department.
  • Follow safety and cleanliness requirements by company's standards
  • Train front staff, attaining increase productivity in booking appointments and troubleshooting appointment concerns.
  • Show more

Room attendant housekeeper vs guest service attendant skills

Common room attendant housekeeper skills
  • Guest Rooms, 24%
  • Cleanliness, 16%
  • Bed Linens, 9%
  • Guest Satisfaction, 7%
  • Exceptional Guest, 5%
  • Customer Service, 5%
Common guest service attendant skills
  • Golf Carts, 14%
  • Cleanliness, 12%
  • Customer Service, 10%
  • Front Desk, 10%
  • Reservations, 7%
  • Excellent Guest, 7%

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