Area Schedule Lead, Leased Data Centers
Scheduler job in Lansing, MI
We are seeking a candidate for a key leadership role in scheduling for a portfolio of Data Center projects of strategic importance to Meta. The Area Schedule Lead, Leased will act as a technical Schedule subject matter expert overseeing all schedule management and reporting for the Leased portfolio of projects. The successful candidate will have focus on speed to market and be a critical partner for the Delivery Team and the Project Controls Lead to forecast and help mitigate schedule related risks and issues on the project, enable commercial accountability, manage schedule health reporting/escalation, and ensure that schedule change management is effective and expedient. This position will work closely within the DEC Technical Operations team and various internal departments including Site Project Management teams, Pre-Construction, Contracts, Finance, Accounting, Sourcing and Operations Engineering.
**Required Skills:**
Area Schedule Lead, Leased Data Centers Responsibilities:
1. Responsible for end to end schedule coordination and updates, including interface with risk management and pro-active communication of updates and alignment of variance root cause/commentary with Cross-functional partners
2. Identifies, documents, and communicates schedule risks through defined processes, including Risk Registers, health reviews, and Leased Program management meetings
3. Accountable for all aspects of vendor and Contractor schedule management
4. Accountable for Contractor baseline schedule development and evaluation during pre-con, including ensuring adherence to program guidance and specifications. Will lead efforts to optimize schedules for speed to market and successful on-time-delivery
5. Responsible for application of commercial entitlement for contractor Extensions Of Time (EOT) for their designated portfolio of projects. Provide leadership to site teams for Delay Tracking, EOT requests and claims. Responsible for making recommendations that are in line with contract and escalating when site decisions differ from the contractual or program guidance
6. Lead the identification and application of Proactive Risk Indicators in sub-area and ensure all risks are properly escalated to Health Reviews, and other appropriate forums. Lead ad-hoc schedule analysis to support program as required
7. Lead a small team of consultants (if required) to support effective schedule management for the designated portfolio of projects
8. Approximately 25-50% travel to other Data Center sites and Meta Offices
**Minimum Qualifications:**
Minimum Qualifications:
9. 10+ years of Planning, Scheduling, Construction Management, or Related field experience
10. Bachelor's degree in Engineering, Construction Management, or Equivalent Technical Field or related field experience
11. Subject Matter Expert in Primavera P6 and/or other scheduling related methodologies and software
12. Experience developing/managing an Owner's planning/scheduling program
13. Experience with Data Center, Infrastructure or Construction programs requiring complicated commissioning specifications
14. Demonstrated analytical, communication, problem solving, prioritization, organization and reporting skills
15. Experience leading complex project or program planning and coordination amongst a large group of internal and external project stakeholders
16. Experience developing and driving actions or operational adjustments based on schedule or project controls performance metrics
17. Experience partnering with cross-functional teams to influence strategic direction
**Preferred Qualifications:**
Preferred Qualifications:
18. Experience identifying schedule efficiencies and driving programmatic or organizational alignment in changing execution strategies to optimize schedule performance
19. Experience negotiating schedule changes or complex construction claims
20. Successful development and implementation of scheduling or project controls strategies in a large organization
21. Familiar with complex networking systems and electrical infrastructure
22. Experience managing a team of Contingent Worker Schedulers
**Public Compensation:**
$144,000/year to $201,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Scheduler
Scheduler job in Walker, MI
Scheduler - Walker, MI DISHER is partnering with a locally owned commercial door company to find an organized and detail-oriented Scheduler to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you'll play a critical role in connecting services to customers. If you enjoy coordinating schedules, resolving conflicts, and managing communications between technicians and customers - this role is for you. What it's like to work here:This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitches in and supports one another. There's a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from day one.What you will get to do:
Schedule service technicians for customers
Track the status of appointments
Resolving scheduling conflicts
Provide excellent customer service
Maintain accurate records of services
Allocating staff and equipment to ensure services are delivered efficiently and effectively
What will make you successful:
High attention to detail and strong organizational skills
Strong time management abilities
Problem-solving skills and proactive communication
General computer skills
2-3 years of experience in scheduling
High school diploma or GED preferred
Ability to thrive in a small, close-knit, and friendly team environment
Auto-ApplyCHW IR Clinic Scheduler
Scheduler job in Grand Rapids, MI
Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence.
Essential Functions
* Demonstrates high competency in responding to service inquiries from patients, providers within departmental guidelines. Professional and pleasant interactions are ongoing expectations.
* Assist patients, providers, practice staff, regarding accessing service lines, facilitating scheduling & registration tasks along with support of other non-routine questions.
* In accordance with standard work, consistently create an exceptional experience with each contact, via inbound and outbound calls, postal mailing, online chat, TEAMS, email, etc.
* Able to perform in all disciplines within the respective service line and remains up to date on standard work changes industry, industry standards, policy changes and operational improvements.
* Consistently meets standards of the On-Track performance and demonstrated ability to perform all duties of the associate level.
* Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines.
* Identifies potential trends or issues that impact patients and service lines and works with coworkers and leadership resources to suggest process improvements.
* Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Demonstrated ability to influence, support and improve upon processes.
* May be trained and then assigned to perform core scheduling duties for other service lines to meet fluctuating business demands.
Qualifications
Required
* High School Diploma or equivalent
* 2 years of relevant experience In related field.
Preferred
* 1 year of relevant experience in customer-facing service on phone or face to face; customer service, high volume call center, medical billing, insurance environment relevant to benefits, provider contracting, claims processing, and/or managed health care.
* 1 year of relevant experience Revenue Cycle.
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids
Department Name
Interventional Radiology - Grand Rapids Clinic
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. to 4:00 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Home Health Scheduler
Scheduler job in Grand Rapids, MI
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
:
Delivering the right care, at the right time, in the right place is the mission that drives Elara Caring, and that starts with the right people. We have extraordinary employees with a passion and enthusiasm to exceed the expectations of each patient we serve, each visit, every day-and that could include you.
Elara Caring is looking for a passionate Scheduler to join our elite team of healthcare professionals and make a difference, one patient at a time.
Why Join the Elara Caring mission?
Supportive, collaborative environment
Unique, rewarding opportunity caring for patients in their homes
Competitive compensation
Comprehensive onboarding and mentorship
Opportunities for advancement and growth
Medical, dental, and vision benefits, 401K and paid-time off for full-time staff.
What is Required?
Positive attitude
Dedication to quality patient care
Strong communication skills
Reliable transportation to perform job duties
One-year experience in Health Care setting
Knowledge of medical terminology required, Medicare and Medicaid payment guidelines necessary
Apply with Elara Caring today!
This is not a comprehensive list of all job duties; a full will be provided.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.
Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.
At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.
This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
Auto-ApplyScheduler
Scheduler job in Portage, MI
The Home Health Care Scheduler is responsible to coordinate and maintain scheduling for the company's patients and field staff.
Qualifications and Experience Requirements:
Maturity and ability to deal effectively with the demands of the job, as it can be stressful and hectic at times.
Work with patients, caregivers and staff to create schedules.
Effective written and verbal communication skills
Good interpersonal and problem solving skills
Proficient computer skills with knowledge of Microsoft Word and Excel and experience with EMR systems (DeVero)
Goal-oriented
Monday through Friday work schedule with paid major holidays off.
Family Practice Scheduler
Scheduler job in Battle Creek, MI
Base Pay: $16.06
Schedule: Monday-Friday
In this position, you will instruct, direct, and schedule patients and visitors over the telephone. To be successful in this role, you must be detail-oriented, answer all incoming calls, screen and route to appropriate departments, and schedule numerous appointments.
Please note, the flu vaccine is a minimum work requirement at Grace Health.
Our Work Environment:
Grace Health is an organization that welcomes the community with open arms and embraces every patient. We embody a servant's heart, showing concern for others and putting the needs and interests of our patients first. We believe that by engaging our patients, we are empowering them with knowledge, abilities, and the willingness to make decisions that will help benefit them in their lives.
Grace Health strives to radiate positive energy to be a place where patients and staff experience the feeling that they are the most important person here and look forward to coming in every single time.
Grace Health is committed to the highest business and personal ethics and integrity standards, doing good to others while doing no harm. As we continue to improve the quality of our services and operations, we will maintain our core values and reputation for integrity, honesty, responsibility, fairness, respect, compassion, teamwork, and trust.
Benefits
Medical, vision, dental, life, and disability insurance
401K match
8 paid holidays
Generous PTO accrual
Employee wellness program focusing on physical, mental, and financial wellness
Requirements
High school graduate or GED
One year of work experience in a medical organization preferred
Flu Vaccine
Scheduling Coordinator
Scheduler job in Norton Shores, MI
Breakwater Oral Maxillofacial Surgery & Dental Implants
breakwatersurgery.com | Norton Shores, MI
Scheduling Coordinator - Oral Surgery/Dental (this is an on-site position, it is not remote or hybrid)
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
Auto-ApplyScheduling Coordinator
Scheduler job in Norton Shores, MI
Breakwater Oral Maxillofacial Surgery & Dental Implants
breakwatersurgery.com | Norton Shores, MI
Scheduling Coordinator - Oral Surgery/Dental (this is an on-site position, it is not remote or hybrid)
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
Auto-ApplyScheduling Coordinator
Scheduler job in Norton Shores, MI
Breakwater Oral Maxillofacial Surgery & Dental Implants
breakwatersurgery.com | Norton Shores, MI
Scheduling Coordinator - Oral Surgery/Dental (this is an on-site position, it is not remote or hybrid)
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
Auto-Apply211 Tax Scheduling Specialist
Scheduler job in Kalamazoo, MI
Job DescriptionDescription:
Department: 2-1-1
Reports To: Program Manager
Job Status: Seasonal, Part-time, Hourly and Non-exempt (Potential for Full-Time Transition)
Pay: $15.00/hour
Statement of the Job:
Assists individuals in accessing free tax preparation services. Provides eligibility screening, schedules tax preparation appointments, and provides information about available tax credits.
Education and Training:
• Completes training which includes lecture, independent study, and mentoring.
Schedule Requirements:
2 days per week. Monday - Friday
Hours: 9:00 AM to 5:00 PM
This role offers flexibility with the possibility of expanding into a part-time position based on performance and organizational needs.
Requirements:
Essential Duties and Responsibilities:
• Assesses each caller for eligibility for free tax preparation clinics and tax credits
• Schedules appointments for tax preparation assistance and provides information about the process including a description of the services provided
• Completes all required documentation for each inquiry
• Completes other duties as assigned
Education and Experience:
• Well-developed interpersonal skills
• Experience in human services preferred
• Excellent computer skills
• High School diploma or its equivalent required
Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, veterans' status. EOE
Centralized Phone Scheduler
Scheduler job in Grand Rapids, MI
Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.
We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.
Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Centralized Phone Scheduler facilitates excellent patient care by supporting and collaborating with clinic team.
Desired/Required Qualifications:
Education:
Required High School Diploma or equivalent
Specific skill & abilities:
Required to successfully complete orientation program
Preferred one year experience in an outpatient physician practice or healthcare setting
Primary Duties and Responsibilities
Answers phone calls related to scheduling or rescheduling appointments and tests. Communicates with in a caring and respectful manner.
Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists. May need to perform functions of role in clinic and patient facing based on need determined by management.
Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
Utilizes and maintains patient electronic medical record
Assists with ongoing quality improvement to provide efficient, cost-effective care.
Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
All other duties as assigned.
Auto-ApplyClient Services Appointment Scheduler
Scheduler job in Grand Rapids, MI
Job Title: Scheduler
Department: Client Services
Reports to: Director of Operations
FLSA Status: Hourly Non-Exempt
Hours: 8:30 AM to 5:30 PM
Statement of Purpose:
The Scheduler is the person who updates, maintains, organizes and verifies the calendars of each person in each of our offices that conducts client meetings.
This person will be a hard-working, detail oriented, professional with the ability to handle competing priorities and strict deadlines with a smile on their face. This person will be comfortable incorporating new and effective ways to achieve better results.
Objectives, tasks, duties, functions & responsibilities:
Scheduling, rescheduling, confirming and canceling appointments
Assisting in the closing of sales meetings, preparing invoices, taking payments
Follow up phone calls made to clients or potential clients to schedule next meetings
Design and maintain monthly “out of office” calendars for staff members that work in more than one office
Answering incoming phone calls, transferring phone calls to appropriate staff members and sometimes taking messages.
Office opening/closing procedures.
Monitoring the number of each meeting type scheduled by week so that we do not overbook our production departments
All preparation and management of workshops including but not limited to, scheduling, registration, room set-up, ZOOM webinar, sign-up clients, and client follow-through the sales funnel, tracking results in excel, and achieving conversion goals.
Education Required: Bachelor's Degree or equivalent in work experience
Qualifications / Specific Skills required:
•At least 2 years of customer/client service experience in a professional environment
•Type 60 wpm with better than 96% accuracy
•Proficient in all Microsoft office programs
•Excellent communication skills both verbal and written
•Experience with the LawMatics and Clio database software is a plus
Work Location: Grand Rapids 4 days per week, Holland, Norton Shores or Portage once per week.
* This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities. There may be unplanned activities and other duties assigned.
Auto-ApplyPatient Registration Specialist
Scheduler job in Grand Rapids, MI
Title: Patient Registration Specialist
Hours: Fulltime (40 hours/week): Shifts will vary depending on coverage needs. Typical shifts fall between 6:45AM and 5:30PM.
Work Environment: Onsite
About Us
Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation.
As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome.
Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play.
Position Summary
As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking.
Essential Responsibilities
Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times.
Collect patient information and ensure all necessary forms are completed and signed.
Verify patient insurance.
Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences.
Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office.
Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy.
Collect any copayments, deductibles, and/or outstanding balances from patients.
Accurately post payments and provide patients with receipts.
Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions.
Identify and services and/or procedures that require modifiers and post accordingly.
Verify that all patient encounters are accounted for and posted to the appropriate patient account.
Consult with clinical staff or provider regarding any charge/coding questions.
Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure.
Research and correct any posting errors.
Report cash shortages to supervisor.
Answer and transfer phone calls.
Answer patient questions as needed.
Reach out to appropriate OAM personnel to assist with any questions that require further follow up.
Address and respond to all complaints in a timely manner.
Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures.
Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming.
Maintain an organized and clean work space.
Other duties as assigned by management.
Required & Preferred Qualifications
Education, Training, and Experience:
Required:
1+ years of experience working in a healthcare setting.
Minimum typing speed of 45 works/minute.
High School Diploma/GED.
Reliable transportation as this is a float role.
Preferred:
2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice.
Experience with patient accounting software.
Specific Skills, Knowledge, and Abilities:
Exceptional customer service skills.
Great problem solving and critical thinking skills.
Knowledge of HIPAA guidelines and requirements.
Knowledge of third party payer requirements.
Knowledge of Federal and State billing regulations and guidelines.
Strong written and verbal communication skills.
Ability to multi-task while remaining very detail-oriented.
Highly organized and self-motivated.
Must be computer savvy and proficient in MS Office.
Motor, Sensory, and Physical Requirements:
Ability to sit for long periods of time.
Some bending, stooping, lifting, and reaching required.
Ability to lift up to 50 pounds (on rare occasions).
Manual dexterity required to operate modern office equipment.
Must have normal or correctible range of hearing, speech, and eyesight.
Auto-ApplyScheduling Coordinator
Scheduler job in Kalamazoo, MI
Job DescriptionBenefits:
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!
We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!
We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.
The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and employees.
Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties.
Assist with recruiting, hiring, onboarding, training and personnel management.
Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
This role will primarily works in the Kalamazoo office but may need to travel locally to support the business
The desired candidate will possess the following:
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids
Scheduling Coordinator
Scheduler job in Muskegon, MI
Job Description
Breakwater Oral Maxillofacial Surgery & Dental Implants
breakwatersurgery.com | Norton Shores, MI
Scheduling Coordinator - Oral Surgery/Dental (this is an on-site position, it is not remote or hybrid)
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
Pre-Access Central Scheduler PRN
Scheduler job in Lansing, MI
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments.
**Essential Functions**
+ Utilize multiple systems to perform all scheduling functions as needed.
+ Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
+ Providing patients with preparation and location information.
+ Correctly collecting and inputting patient data into the system.
+ Validating patient insurance and explaining benefits as needed.
+ Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
+ Acting as a mentor for new hires as needed.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Customer Service Etiquette
+ Basic Medical Insurance Knowledge
+ Intermediate Computer Operating Knowledge
+ Multi-Channel Phone Experience
+ 30+ WPM Typing Speed
+ Active Listening
+ Reading Comprehension
+ Critical Thinking
+ Active Learning
+ Complex Problem Solving
**Physical Requirements:**
**Qualifications**
+ High school diploma or equivalent OR (4) years of revenue cycle experience.
+ Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."
The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Scheduling Coordinator
Scheduler job in Muskegon, MI
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
Assists the Director of Nursing (DON) to plan, develop, organize, implement, evaluate, and direct the schedule for all nursing service department employees. Schedule nursing employees in accordance with current rules, regulations, and guidelines that govern the health center as well as meeting customer service needs.
Key Responsibilities
* Creates the campus' four (4) week Master set schedule and posts schedule in accordance with the Campus Hourly Scheduling policy.
* Makes staffing adjustments as needed according to budgetary constraints, census fluctuations, calls-offs, and pre-planned leave.
* Manages, supports, and coordinates employees' PTO requests, holiday rotations, and shift trades.
* Generates all required postings such as BIPA, daily assignment sheets, and monthly schedules.
* Manages nursing hours (PPD) and proper staff ratio to census.
* Manages Time and Attendance, including Attendance points, buy-backs, and shift pick up incentives.
* Utilizes Smartlinx's functionality; including posting open shifts, filling open shifts, and employee messaging.
* Meets each new employee to review their schedule, ask what needs they have, and ensure a smooth onboarding experience.
* Provide direct patient care as needed based on the scope of your license or certification
Qualifications
* High School Diploma or GED/HSE preferred
* 1-3 Years of relevant experience preferred
* Candidates being considered should have a current valid state CNA, QMA, LPN or RN credential. Non-clinical candidates will be considered with the appropriate level of experience.
Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience
LOCATION
US-MI-Muskegon
Harbor Terrace Senior Living
60 Veridian Drive
Muskegon
MI
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Kristen **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
Assists the Director of Nursing (DON) to plan, develop, organize, implement, evaluate, and direct the schedule for all nursing service department employees. Schedule nursing employees in accordance with current rules, regulations, and guidelines that govern the health center as well as meeting customer service needs.
Key Responsibilities
* Creates the campus' four (4) week Master set schedule and posts schedule in accordance with the Campus Hourly Scheduling policy.
* Makes staffing adjustments as needed according to budgetary constraints, census fluctuations, calls-offs, and pre-planned leave.
* Manages, supports, and coordinates employees' PTO requests, holiday rotations, and shift trades.
* Generates all required postings such as BIPA, daily assignment sheets, and monthly schedules.
* Manages nursing hours (PPD) and proper staff ratio to census.
* Manages Time and Attendance, including Attendance points, buy-backs, and shift pick up incentives.
* Utilizes Smartlinx's functionality; including posting open shifts, filling open shifts, and employee messaging.
* Meets each new employee to review their schedule, ask what needs they have, and ensure a smooth onboarding experience.
* Provide direct patient care as needed based on the scope of your license or certification
Qualifications
* High School Diploma or GED/HSE preferred
* 1-3 Years of relevant experience preferred
* Candidates being considered should have a current valid state CNA, QMA, LPN or RN credential. Non-clinical candidates will be considered with the appropriate level of experience.
Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
Auto-ApplyPatient Registration Specialist
Scheduler job in Grand Rapids, MI
Title: Patient Registration Specialist
Hours: Fulltime (40 hours/week): Shifts will vary depending on coverage needs. Typical shifts fall between 6:45AM and 5:30PM.
Work Environment: Onsite
About Us
Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation.
As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome.
Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play.
Position Summary
As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking.
Essential Responsibilities
Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times.
Collect patient information and ensure all necessary forms are completed and signed.
Verify patient insurance.
Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences.
Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office.
Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy.
Collect any copayments, deductibles, and/or outstanding balances from patients.
Accurately post payments and provide patients with receipts.
Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions.
Identify and services and/or procedures that require modifiers and post accordingly.
Verify that all patient encounters are accounted for and posted to the appropriate patient account.
Consult with clinical staff or provider regarding any charge/coding questions.
Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure.
Research and correct any posting errors.
Report cash shortages to supervisor.
Answer and transfer phone calls.
Answer patient questions as needed.
Reach out to appropriate OAM personnel to assist with any questions that require further follow up.
Address and respond to all complaints in a timely manner.
Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures.
Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming.
Maintain an organized and clean work space.
Other duties as assigned by management.
Required & Preferred Qualifications
Education, Training, and Experience:
Required:
1+ years of experience working in a healthcare setting.
Minimum typing speed of 45 works/minute.
High School Diploma/GED.
Reliable transportation as this is a float role.
Preferred:
2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice.
Experience with patient accounting software.
Specific Skills, Knowledge, and Abilities:
Exceptional customer service skills.
Great problem solving and critical thinking skills.
Knowledge of HIPAA guidelines and requirements.
Knowledge of third party payer requirements.
Knowledge of Federal and State billing regulations and guidelines.
Strong written and verbal communication skills.
Ability to multi-task while remaining very detail-oriented.
Highly organized and self-motivated.
Must be computer savvy and proficient in MS Office.
Motor, Sensory, and Physical Requirements:
Ability to sit for long periods of time.
Some bending, stooping, lifting, and reaching required.
Ability to lift up to 50 pounds (on rare occasions).
Manual dexterity required to operate modern office equipment.
Must have normal or correctible range of hearing, speech, and eyesight.
Auto-ApplyPatient Registration Specialist
Scheduler job in Grand Rapids, MI
Join BAMF Health, where you're not just part of a team; you're at the forefront of a revolution in Theranostics, changing lives for the better. As a member of our global team, you'll contribute to pioneering technology and deliver top-tier patient care.
Located in the heart of downtown Grand Rapids, our cutting-edge global headquarters resides within the state-of-the-art Doug Meijer Medical Innovation Building. Step into our modern and spacious facilities, where innovation thrives and collaboration knows no bounds.
Join us in our mission to make Theranostics accessible and affordable for all, and be part of something truly remarkable at BAMF Health.
The Patient Registration Specialist is responsible for managing the patient registration process, ensuring accurate and efficient entry of patient information into the system. This role involves greeting patients, assisting patients with necessary documentation, verifying insurance information, collecting payments, and providing excellent customer service.
Duties and Responsibilities, including but not limited to:
Patient Registration: Greet patients and visitors, ensuring a welcoming and professional environment. Collect and enter patient information into the electronic health record (EHR) system.
Documentation: Obtain and verify patient identification, insurance information, payment collection and any required consent forms or documentation.
Insurance Verification: Verify insurance coverage, benefits, and payments are accurate at registration.
Customer Service: Provide excellent customer service, addressing patient inquiries and resolving issues related to registration.
Compliance: Ensure compliance with clinic policies, procedures, and regulatory requirements, including HIPAA.
Basic Qualifications:
High school diploma or equivalent required
At least 1 year of experience in a healthcare setting, preferably in patient registration or administrative support required
Basic Life Support (BLS) required
Preferred Qualifications:
Associate's degree in a related field preferred
Schedule/Compensation Details:
Employment Status: Full time (1.0 FTE)
Weekly Scheduled Hours: 40
Hours of work: 7:30 a.m. to 4:00 p.m.
Days worked: Monday to Friday
At BAMF Health, our top priority is patient care. To ensure we are able to drive a Bold Advance Medical Future, we offer a well-rounded benefit package to care for our team members and their families. Highlights include:
Employer paid High Deductible Health Plan with employer HSA contribution
Flexible Vacation Time
401(k) Retirement Plan with generous employer match
Several benefit options including, but not limited to; dental, vision, disability, life, supplemental coverages, legal and identity protection
Free Grand Rapids downtown parking
Disclaimer
BAMF Health provides equal opportunities to all employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
BAMF Health will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to BAMF Health.
BAMF Health is an Equal Opportunity Employer and will not accept or tolerate discrimination or harassment against any applicant, employee, intern, or volunteer based upon the following characteristics: race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability or handicap, sexual orientation, gender identity/expression, transgender status, genetic information, pregnancy or pregnancy-related status, marital status, veteran status, military service, any application for any military service, or any other category or class protected by applicable federal, state, or local laws.
Auto-ApplyPatient Registration Specialist - BILINGUAL (English/Spanish) REQUIRED
Scheduler job in Holland, MI
Job DescriptionDescription:
Internally known as a Front Office Specialist - this position is equivalent to the following positions:
Patient Access Specialist
Medical Receptionist
Healthcare Administrative Assistant
Clinic Front Desk Coordinator
Patient Services Representative
Medical Office Coordinator
Patient Intake Coordinator
Front Desk Medical Receptionist
Healthcare Customer Service Representative
Medical Front Office Assistant
InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program.
Become part of a Migrant and Community Health Center, where you will:
Have a passionate purpose.
Do worthwhile work.
Make a difference in people's lives.
InterCare is searching for a Full-Time Bilingual (Spanish/English) Front Office Specialist to join our team! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance.
At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.
As a Front Office Specialist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.
This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical health center or someone looking to kickstart their career in the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply!
Work Schedule:
Hours of work are Monday through Friday, generally 8:00 a.m. - 5:30 p.m. with rotating evening hours on Monday until 7:30 p.m. NO WEEKENDS!!
Minimum Qualifications
Possesses a thorough understanding of medical office theory and practices typically acquired through a technical training program and/or extensive practical experience in a medical practice environment.
Primary Accountability
Performs a variety of administrative support functions for the health center including patient reception and registration.
Description of Primary Duties & Responsibilities
Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
Welcome and greet patients to the clinic with a friendly and professional demeanor.
Register patients efficiently, ensuring completion of all required forms with accurate information.
Handle insurance and billing inquiries, providing clear and concise information to patients.
Aid ill or distraught patients as necessary and with available resources.
Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.
Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.
Assist in scheduling specialist referrals as needed for patient follow-up.
Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team.
Front Desk Management:
Answer and direct phone calls in a professional and timely manner.
Keep the reception area organized and tidy, creating a welcoming environment for patients.
Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.
Requirements:
Description of Primary Attributes
General Development
Education:
High School Diploma required.
Proactive and confident communicator (written and verbal).
Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
Detail-oriented with excellent organizational skills.
Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment.
Compassionate, authentic, and patient focused.
Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
Technically savvy:
Proficient with Microsoft Office Suite or related software.
Effective communicator and cross collaborator:
Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
Excellent team player
: You enjoy collaborating with others and being a part of a strong team dynamic.
Driven and self-motivated:
Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization.
Strong analytical and problem-solving skills.
Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Trustworthy.
Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.