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Scheduler jobs in Elkhart, IN

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Scheduler
Patient Service Representative
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Scheduling Specialist
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Medical Receptionist
  • Patient Scheduler

    Beacon Health System 4.7company rating

    Scheduler job in Granger, IN

    Reports to the Director, Assistant Director, Manager, or designee. In accordance with policies and procedures provides for the daily scheduling of patients. Prepares reports on the provision of services to the clinical and/or professional team per established schedule. Communicates with managers, assistant directors, supervisory nurses, and recruitment staff to ensure patients are scheduled appropriately and their needs are being met. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Scheduling: * Maintains high and up to date knowledge of requirements for all procedures, protocols and various departments scheduling criteria. * Effectively implements departmental procedure and protocol updates as they occur (may be communicated through email, updated guidelines or meetings). * Demonstrates the ability to work at a fast pace and maintains accuracy of details for each procedure scheduled. * Effectively handles rapid changes and the addition of new departments. * Schedules patient's visits in a timely manner, ensuring that appointment(s) along with all information is complete and accurate. * Coordinates as needed with other departments. * Answers phones maintaining a high priority on customer service. * Uses tools and resources available to problem solve in an accurate and timely manner. * Maintains a basic working knowledge of insurance networks. * Obtains precertification data from physician's office and does compliance checking on required procedures. * Follows established protocol to ensure ordering physician & their national provider number is in scheduling software prior to scheduling and uses appropriate mechanism to add if necessary. * Ensuring patient is being scheduled for correct procedure based off diagnosis and information given by physician's office per Radiology protocols. * At point of scheduling verify orders in Cerner, placed by BMG physicians, are complete and accurate. Order Management: * Verifies that orders are complete and accurate with all necessary elements of a valid order per policy. * Works to secure a valid and complete order by communicating to office, when necessary, elements of the order, or other important process information are missing. * Verifies that procedure scheduled matches order received. * Works with verification team to ensure a prior authorization is obtained before patient arrives for testing. Rescheduling / cancelling patients as needed. * Schedules patients for ancillary departments through email request or Order to Trigger process. * Runs varies reports and completes as necessary. * Check and follow up on voice mail in a timely manner. Communication: * Demonstrates positive, friendly, confident, cheerful demeanor, even in stressful situations to ensure a positive experience for all customers. * Communicates in a respectful, positive way with co-workers and other hospital staff. * Remains effective, thorough, and open when communicating problems in scheduling of procedures and sees them to resolution. * Ensures confidentiality when handling patient information. * Communicates identified problems to appropriate leadership and participates in a resolution when necessary. * Sends detailed notifications via e-mail as appropriate to departments for various patient conditions or pertinent patient information in a timely manner. * Maintains and organizes e-mail efficiently and effectively. * Maintains accurate alerts/notes in scheduling system using established protocol. Contribute to the overall effectiveness of the department: * Completes other job-related duties and projects as assigned. * Monitors office supply needs and notifies appropriate person to order. * Assigned Associate receives and stores ordered supplies in a timely and organized fashion. * Remains open to learning any tasks in the department and filling in based on need or vacancy. * Assists other members of the department to support and enforce policies and procedures to prevent financial loss. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a High School Diploma or Equivalent. A minimum of 1 to 2 years of job-related experience is required. Medical terminology is preferred. Knowledge & Skills * High school or commercial training with classes in typing and English. * Ability to keyboard 40 wpm (minimum and file accurately). * Ability to read, write legibly, and to perform and understand detailed instructions. * Previous scheduling experience in medical background desired. Working Conditions * Constant exposure to noise and distraction. * Minimal exposure to environmental hazards. Physical Demands * Sitting for long periods of time in front of a computer monitor.
    $35k-74k yearly est. 2d ago
  • Scheduler

    Woburn Hospital

    Scheduler job in Goshen, IN

    The Scheduler functions as the primary coordinator for scheduling of all procedures. Inputs patient and case data in the computer system. Follows the department protocols and Scheduling Guidelines to appropriately maintain staffing and resources. Works under the supervision of the Director, Business Manager and RNs in planning, organizing, implementing and evaluating day to day operations. Position Qualifications Minimum Education: High school graduate. Computer entry/keyboarding skills. Minimum Experience: 1 year in hospital or medical setting and knowledge of medical terminology. 1 year of computer applications. Preferred Experience: Knowledge of surgical procedures
    $29k-53k yearly est. 48d ago
  • Scheduler

    The LTM Group

    Scheduler job in Portage, MI

    The Home Health Care Scheduler is responsible to coordinate and maintain scheduling for the company's patients and field staff. Qualifications and Experience Requirements: Maturity and ability to deal effectively with the demands of the job, as it can be stressful and hectic at times. Work with patients, caregivers and staff to create schedules. Effective written and verbal communication skills Good interpersonal and problem solving skills Proficient computer skills with knowledge of Microsoft Word and Excel and experience with EMR systems (DeVero) Goal-oriented Monday through Friday work schedule with paid major holidays off.
    $29k-52k yearly est. 60d+ ago
  • Senior Scheduler - Data Center Construction

    Turner & Townsend 4.8company rating

    Scheduler job in South Bend, IN

    Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking an experienced Senior Scheduler to manage scheduling as a core project controls function on a large-scale, mission-critical data center construction program. The ideal candidate brings a strong background in construction project controls and expertise in developing and managing integrated schedules for complex, fast-paced projects in hyperscale or other mission-critical environments. Responsibilities: Develop, monitor, and update the Integrated Master Schedule (IMS) for large-scale capital programs. Establish and maintain the schedule management program, processes, and deliverables. Prepare baseline schedules and schedule basis documentation for approval. Consolidate contractor schedules into the IMS and ensure consistency across platforms. Conduct Critical Path and near-critical path analysis; assess impacts and report findings. Perform Time Impact Analysis (TIA) and “what-if” scenarios to evaluate changes and delays. Apply Earned Value Management (EVM) to measure project progress and forecast outcomes. Track progress against baselines, identify schedule variances, and recommend corrective actions. Conduct resource loading and leveling for accurate schedule planning. Maintain records of scope changes, trends, and variances affecting schedule performance. Produce schedule progress reports, trending charts, KPIs, and executive-ready presentations. Act as a trusted advisor to stakeholders, providing guidance and facilitating decision-making. Ensure credibility and integrity of all schedule data throughout the project lifecycle. Maintain liaison with clients and consultants at all project stages. teams. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Bachelor's degree in construction management, quantity surveying, engineering, or a related field. A minimum of 5-7+ years of experience in construction scheduling or project controls. Proven ability to manage schedules for complex, multi-stakeholder projects in a matrix environment. Expertise in Primavera P6; proficiency in Microsoft Excel and familiarity with BI tools (e.g., Tableau) is a plus. Strong knowledge of Critical Path Method (CPM), Earned Value Management (EVM), Scope Control, Change Management. Excellent communication and stakeholder engagement skills. Experience developing and governing IMS/WBS for large-scale or mission-critical programs. Ability to consolidate multi-contractor schedules and maintain schedule integrity. Demonstrated capability to produce high-quality reports and executive-level presentations. Additional Information *On-site presence and requirements may change depending on our client's needs* Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. #LI-JD1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
    $66k-94k yearly est. 5d ago
  • Registration and Scheduler

    WMU Homer Stryker Md School of Medicine

    Scheduler job in Kalamazoo, MI

    Western Michigan University Homer Stryker M.D. School of Medicine is searching for a Registration/Scheduler. Responsible for answering and directing incoming calls; scheduling and/or rescheduling clinic appointments; registering and pre-registering patients into the computer system; verifies insurance coverage WMed has opportunities for Registration/Scheduler I - Healthcare setting and Customer service preferred. $15.55 - $18.15/hour dependent upon years of equivalent and relevant experience. Registration/Scheduler II - must have 1-2 years health care, customer service and call center. $17.10 - $19.95/hour dependent upon years of experience. Registration/Scheduler III - must have health care, customer service, call center and, insurance verification and billing experience. $19.25 - $22.45/hr dependent upon years of experience. Responsibilities Verifying insurance in the EMR and/or appropriate websites and correcting any errors with coverage Ability to create and print Good Faith Estimates for Self pay and non-participating insurances Backing up the CST to print MCIR's for next day patients Willingness to work at all locations if needed to maintain staffing levels Pre-registration for upcoming appointments by calling patients to collect all correct information Manages all assigned work-ques and in-basket requests Answers and directs department phone calls Schedules and reschedules clinic appointments Enters patient demographic and insurance information into the EMR system Verifies eligibility of managed care patients and collects copays Ensures appropriate paperwork is provided to patients at check-in based on provider requirements Sorts and distributes department mail Provides information to patients regarding billing processes and procedures Entry of patient concerns, refill requests, and routes to appropriate clinic in-basket Manages patient portal requests Monitors office supplies and reorders items as needed Availability to work occasional overtime on weekends or evenings to complete time sensitive projects Acquires knowledge for new technology and policy/procedure revisions All other duties as assigned Qualifications EDUCATION AND/OR EXPERIENCE: High school diploma or GED required Minimum 1 year experience in a Healthcare setting preferred Minimum 1 year experience in Customer service preferred Minimum 1 year of insurance verification experience preferred Call Center experience preferred Minimum of 1 year experience scheduling appointments for multiple providers preferred Ability to ask for past due balances and copays at time of service. Knowledge and proficiency of EMR (Epic), Availity, Medifax, Access, CHAMPS, and internet as required by department a plus OTHER SKILLS AND ABILITIES: Basic word processing and file management using Microsoft Office Knowledge and proficiency in grammar and spelling skills preferred Ability to type with accuracy and speed to meet demand Team oriented Ability to effectively communicate with others verbally and in writing Knowledge of basic medical terminology a plus Ability to operate automated standard office equipment such as multi-line phone system, copier, fax machine, shredder, etc. Participates in professional development classes as suggested by supervisor Strives to learn more and is receptive to new challenges and opportunities Ability to interpret, comprehend, and transmit complicated and detailed instructions accurately Demonstrates the ability to recognize priorities in organization of work flow Able to perform duties independently, with a minimal need for direct supervision Bilingual in English/Spanish a plus Make decisions based on established departmental procedures Demonstrates a reliability with punctuality and attendance About Western Michigan University Homer Stryker M.D. School of Medicine (WMed) We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-centered care, innovative research, and community partnerships within a welcoming, supportive, and engaging culture. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine. The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Beacon and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. WMed is the recipient of a $100 million foundational gift and the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide, as well as the creation of 1,600 new jobs, with an estimated annual economic impact of $353 million in Kalamazoo and Calhoun counties. WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program as well as a Master of Science degree program in Biomedical Sciences. We train physicians in 10 residencies and four fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education. WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout the Kalamazoo and Battle Creek areas. Faculty in the Department of Pathology serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana. The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with student study and social spaces, team-based learning halls, faculty and administrative offices, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs. WMed builds upon Kalamazoo's century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school's advancement of knowledge through innovation and discovery. Equal Employment Opportunity Employer in compliance with applicable State and Federal law.
    $15.6-18.2 hourly Auto-Apply 60d+ ago
  • Patient Services Representative

    The Advent School 3.8company rating

    Scheduler job in South Bend, IN

    Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Patient Services Representative Location: South Bend and Goshen, IN Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. What You'll Do: Greet patients warmly and check them in using our Electronic Health Record (EHR) system Coordinate and order sleep study devices and upload reports into the system Review upcoming schedules to confirm insurance and patient documentation are complete Schedule appointments and manage patient flow for a smooth clinic experience Answer incoming calls and provide overflow support to the call center as needed Open and close the clinic following established protocols Ensure proper documentation, process payments, and support daily clinic operations Order medical supplies and pharmaceuticals as needed Room patients Safety and sanitation of clinic What You Bring: Previous experience in a medical or healthcare setting preferred Strong time management skills and the ability to multitask effectively Experience working with performance-based goals or metrics A customer-first mindset and excellent communication skills Tech-savvy with experience in Microsoft Office and Electronic Health Records High attention to detail and accuracy A problem-solver who thrives in a fast-paced environment A positive, team-oriented attitude and strong work ethic Valid driver license Why Choose ADVENT: 16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance Regular business hours-no nights or weekends A culture that values solutions and encourages growth Schedule: Monday - Friday 8am-5:30pm and Friday 8-12:30pm. This is a full-time, 32hr flex position Explore more at: ADVENT Careers Website
    $30k-34k yearly est. 2d ago
  • 211 Tax Scheduling Specialist

    Gryphon Place 3.3company rating

    Scheduler job in Kalamazoo, MI

    Job DescriptionDescription: Department: 2-1-1 Reports To: Program Manager Job Status: Seasonal, Part-time, Hourly and Non-exempt (Potential for Full-Time Transition) Pay: $15.00/hour Statement of the Job: Assists individuals in accessing free tax preparation services. Provides eligibility screening, schedules tax preparation appointments, and provides information about available tax credits. Education and Training: • Completes training which includes lecture, independent study, and mentoring. Schedule Requirements: 2 days per week. Monday - Friday Hours: 9:00 AM to 5:00 PM This role offers flexibility with the possibility of expanding into a part-time position based on performance and organizational needs. Requirements: Essential Duties and Responsibilities: • Assesses each caller for eligibility for free tax preparation clinics and tax credits • Schedules appointments for tax preparation assistance and provides information about the process including a description of the services provided • Completes all required documentation for each inquiry • Completes other duties as assigned Education and Experience: • Well-developed interpersonal skills • Experience in human services preferred • Excellent computer skills • High School diploma or its equivalent required Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, veterans' status. EOE
    $15 hourly 13d ago
  • Patient Services Representative

    Bridgeview Eye Partners 4.6company rating

    Scheduler job in North Manchester, IN

    The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER: Starting wage of $13.00 - $15.00 per hour based on previous experience 6.5 paid holidays per year Approximately 10 days of PTO within first year Full slate of benefits to include health, dental, vision, and 401k Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITIES: Greet patients in a friendly, professional manner Answer phone calls, schedule appointments, assist in patient communications and recalls Respond to patient inquiries about billing, procedures, policies and available services Prepare patient chart prior to appointment and complete upon patient arrival Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports Monitor patient flow throughout the office, properly communicating delays Provide a safe and clean office environment Perform other duties and assume various responsibilities as determined by the office manager and doctor(s) PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead. Work Environment: Professional medical office environment.
    $13-15 hourly 10d ago
  • Scheduling Specialist - Granger Surgery Center

    Community Health Systems 4.5company rating

    Scheduler job in Granger, IN

    is located at the Granger Surgery Center in Granger, Indiana.** **Benefits:** As a Scheduling Specialist/Receptionist at Granger Ambulatory Surgery Center you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. **Job Summary** The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. This role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment. **Essential Functions** + Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department. + Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication. + Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary. + Performs general clerical duties, including filing, copying, and composing routine correspondence. + Maintains a clean and organized reception area to ensure a positive first impression for visitors. + Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis. + Manages scheduling tasks, including appointment setting and meeting coordination, as needed. + Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs. + Assists with special projects and additional administrative tasks as assigned. + Performs other duties as assigned. + Complies with all policies and standards. **Qualifications** + Associate Degree preferred + 0-2 years of customer service or office administration experience required **Knowledge, Skills and Abilities** + Strong verbal and written communication skills to interact effectively with visitors, staff, and vendors. + Proficiency in using office equipment and basic computer applications, including Microsoft Office Suite. + Excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently. + Professional and courteous demeanor to create a welcoming environment. + Ability to maintain confidentiality and adhere to privacy standards. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.
    $26k-29k yearly est. 60d+ ago
  • Patient Care Representative

    42 North Dental

    Scheduler job in Elkhart, IN

    This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Patient Service Rep/Front Desk

    Heart City Health 4.1company rating

    Scheduler job in Elkhart, IN

    The Front Desk is responsible for the first impression of our organization. Friendly, respectful and supportive interactions between our patients and other team members are required. Additionally, this position is responsible for appointment scheduling, handling fees for service and operating general office equipment. Essential Functions: * Greets patient(s) and offers assistance in a friendly and professional manner * Assists the patient as necessary and/or directs the patient to the proper authority or correct department to address the individual's needs * Answers incoming or transferred phone calls in a friendly and professional manner * Responds to telephone inquiries as able and necessary, directs and announces calls to the correct department and/or takes and relays accurate, detailed messages to staff in a timely fashion * Resolves or refers unresolved customer grievances to the appropriate designated department/person for further investigation and action plan resolution * Schedules appointments for both new patients and for the routine, preventative care of established patients * Efficiently operates office machines such as photocopier, fax, postage, scanner and personal computer * Handles business transactions with accuracy and provides proper documentation for each transaction * Records and verifies the personal/confidential information of patients * Maintains and updates office supply logs * Keeps work area and lobby clean and organized * Trains new employees as requested or required * Other duties as assigned Knowledge, Skills and Abilities: * Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding. * Excellent customer service skills; actively seeks ways to assist individuals within the scope of assigned duties * Good basic mathematical skills; uses a calculator or other means to accurately figure all transactions * Good computer skills; Outlook, Windows, Microsoft Office applications; EMR exposure preferred * Good time management skills; self-evaluates the use of time and understands how others may be affected * Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing * Ability to work independently (self-motivating) and as part of a team * Ability to multi-task; comfortable in a fast-paced environment * Ability to build and maintain effective working relationships with co-workers, providers, managers, patients and vendors * Problem sensitivity skills; empathetic/understanding * Deductive Reasoning and problem-solving skills * Organized and detail-oriented * Bilingual (Spanish/English) language skills are preferred Education, Experience and Licensure: * High School Diploma or equivalent (GED) required * 2 to 3 years' experience in a professional office environment preferred Physical Demands: * May sit and/or stand for long periods of time * Must be able to see and hear within normal range with or without correction device(s) * Dexterity and hand to eye coordination as normally associated with operating office equipment, computers and telephones Work Environment: Professional, fast-paced office work environment
    $30k-34k yearly est. 60d+ ago
  • Scheduling Coordinator

    Right at Home Grand Rapids and Kalamazoo

    Scheduler job in Kalamazoo, MI

    Responsive recruiter Benefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons! We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential. The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Assist with recruiting, hiring, onboarding, training and personnel management. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. This role will primarily works in the Kalamazoo office but may need to travel locally to support the business The desired candidate will possess the following: High school graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids Compensation: $45,000.00 - $50,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
    $45k-50k yearly Auto-Apply 6d ago
  • Patient Service Representative - Immediate Care - Full Time

    Duly Health and Care

    Scheduler job in Mishawaka, IN

    Department: Immediate Care Hours: Full-Time; 40 Hours Weekly Join Our Team at The South Bend Clinic! At The South Bend Clinic, we strive for excellence-not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter-inside and outside our workplace. We're more than a healthcare provider; we're a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark. Why Choose The South Bend Clinic? We're committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive: Financial Wellness: Daily Pay: Access your earned wages when you need them. Tuition Reimbursement: Up to $5,250 per year to support your education. 401(k) Match: Plan for your future with our competitive matching program. 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years. Health & Well-Being: Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider. Pet Health Coverage: Because your furry friends matter too. Work-Life Balance: Paid Volunteer Time: 40 hours of paid time off annually to give back to your community. Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members. Inclusive Culture: A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact. Responsibilities Greets and welcomes patients/guests in person and/or on the phone in a professional, respectful, confidential manner. Utilizes computer system accurately/efficiently for patient registration, appointment scheduling, charge posting. Utilizes all functions of phone system in directing calls to appropriate staff or service areas, ensuring minimal transfers. Documentation is thorough, objective, concise, and follows appropriate legal guidelines. Communicates effectively with patients, staff, physicians, and other service areas, with professionalism and appropriate follow through, utilizing telephone, computer, and fax. Accurately and discreetly schedules, reschedules, cancels, and/or confirms patient appointments with provider per department protocols. Follows SBC Service Reimbursement Policies and utilizes up-to-date coding information. Accurately and consistently performs cashier functions, including collection of patient-owed dollars and balancing the cash drawer. Observes department conditions and activities taking appropriate action to deliver a positive patient experience. Exhibits computer systems knowledge and proficiency as necessary to perform job functions. Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards. Performs other duties as assigned when appropriate. Adheres to HIPAA guidelines set forth in Clinic policies and procedures. Additional Responsibilities (Other departments as required) Develops, pulls, and retrieves charts in a timely manner for surgery scheduling. Responsible for completeness and accuracy of patient record. Files all patient records once complete while maintaining chart order. Prepares new patient charts. Communicates with Business Office patient information required for billing. Cross trains with surgery scheduling. Maintains good working relationships with all contacts.
    $28k-33k yearly est. Auto-Apply 26d ago
  • Patient Service Representative

    Zoll Lifevest

    Scheduler job in South Bend, IN

    Job Description Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR eCRBXjW6Cm
    $28k-33k yearly est. 10d ago
  • Patient Financial Advocate

    Firstsource 4.0company rating

    Scheduler job in Goshen, IN

    Hours: Monday - Friday - 2:00pm-10:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC
    $30k-37k yearly est. 60d+ ago
  • Patient Services Rep

    Corewell Health

    Scheduler job in Saint Joseph, MI

    As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions * Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. * Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multi-department deposit. * Obtains insurance authorizations and/or verifies that prior authorization has been obtained; assists with retroactive insurance denials/appeals. * Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC. * Assists with training new team members utilizing standard work. * Ability to perform the role of Patient Services Representative, Associate when necessary. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Qualifications Required * High School Diploma or equivalent * 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience. How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - St Joseph Medical Office Building - 2500 Niles Rd - St Joseph Department Name Community Bone & Joint - Watervliet Employment Type Part time Shift Day (United States of America) Weekly Scheduled Hours 0.04 Hours of Work 8:00 a.m. to 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.
    $29k-34k yearly est. 14d ago
  • Patient Service Rep (50304)

    Healthlinc, Inc. 3.7company rating

    Scheduler job in South Bend, IN

    As a Patient Service Representative, you will be checking patients in and out of their appointments, verifying insurance, accepting payments, and scheduling for new appointments. This position works closely with the other Patient Service Representatives and reports to the Assistant Site Operations Director. JOB RESPONSIBILITIES: * Greets public, staff, and others in a professional and courteous manner. * Schedules patients and checks them in and out for their appointments. * Verifies and updates insurance information at every patient visit. * Receives, screens and routes calls to appropriate destination. * Accepts payments, issues receipts, and updates journal as needed. * Coordinates with providers on patient prescription refills as needed. * Registers new patients in accordance with policies and procedures. * Runs Automatic Eligibility Verifications. * Follows up with Voice mail messages and setting appointments. * Maintains general knowledge of HealthLinc Patient Resources. * All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). * Performs other duties as assigned. Level 2 (in addition to above) * Generates patient demographic sheet and route slip for each medical visit. * Posts patient payments for Medical/Dental. * Performs financial intakes on all referred patients as needed. Level 3 (in addition to above) * Closes medical/dental encounters daily.
    $28k-32k yearly est. 8d ago
  • Patient Service Representative - Immediate Care - Full Time

    South Bend Clinic 4.7company rating

    Scheduler job in Mishawaka, IN

    Department: Immediate Care Location: Eddy Street Campus - 301 E Day Rd, Mishawaka, IN 46545Hours: Full-Time; 40 Hours Weekly Join Our Team at The South Bend Clinic! At The South Bend Clinic, we strive for excellence-not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter-inside and outside our workplace. We're more than a healthcare provider; we're a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark. Why Choose The South Bend Clinic? We're committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive: * Financial Wellness: * Daily Pay: Access your earned wages when you need them. * Tuition Reimbursement: Up to $5,250 per year to support your education. * 401(k) Match: Plan for your future with our competitive matching program. * 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years. * Health & Well-Being: * Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider. * Pet Health Coverage: Because your furry friends matter too. * Work-Life Balance: * Paid Volunteer Time: 40 hours of paid time off annually to give back to your community. * Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members. * Inclusive Culture: * A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact. Responsibilities * Greets and welcomes patients/guests in person and/or on the phone in a professional, respectful, confidential manner. * Utilizes computer system accurately/efficiently for patient registration, appointment scheduling, charge posting. * Utilizes all functions of phone system in directing calls to appropriate staff or service areas, ensuring minimal transfers. * Documentation is thorough, objective, concise, and follows appropriate legal guidelines. * Communicates effectively with patients, staff, physicians, and other service areas, with professionalism and appropriate follow through, utilizing telephone, computer, and fax. * Accurately and discreetly schedules, reschedules, cancels, and/or confirms patient appointments with provider per department protocols. * Follows SBC Service Reimbursement Policies and utilizes up-to-date coding information. * Accurately and consistently performs cashier functions, including collection of patient-owed dollars and balancing the cash drawer. * Observes department conditions and activities taking appropriate action to deliver a positive patient experience. * Exhibits computer systems knowledge and proficiency as necessary to perform job functions. * Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards. * Performs other duties as assigned when appropriate. * Adheres to HIPAA guidelines set forth in Clinic policies and procedures. Additional Responsibilities (Other departments as required) * Develops, pulls, and retrieves charts in a timely manner for surgery scheduling. * Responsible for completeness and accuracy of patient record. Files all patient records once complete while maintaining chart order. * Prepares new patient charts. * Communicates with Business Office patient information required for billing. * Cross trains with surgery scheduling. * Maintains good working relationships with all contacts.
    $28k-32k yearly est. Auto-Apply 28d ago
  • Patient Service Coordinator

    Insight Hospital & Medical Center

    Scheduler job in Bronson, MI

    Schedule: Full-Time, Days Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently and effectively navigate through multiple information technology platforms, EHR work queues and applications to provide and support best practices/protocols. ACCOUNTABILITIES * All duties listed below are essential unless noted otherwise* 1. Immediately greets patients and visitors as they make contact with the practice. 2. Registers new patients and verifies patient demographics and insurance information on existing patients as they arrive for their appointment. 3. Answers and/or triages patient telephone calls, records complete and accurate messages and obtains necessary instructions from the provider, office manager, nurses, etc. when appropriate. 4. Coordinates the scheduling of patient appointments following the appropriate processes and procedures. 5. Reschedules patients for follow up as requested by providers. 6. Collects the appropriate co-payment, deductible or visit fee; as well as, outstanding balances when appropriate. 7. Provides excellent patient service by documenting information accurately, promptly and legibly in order to meet regulatory requirements and practice standards. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently. 8. Communicates professionally with patients, providers, and co-workers at all times. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. 9. Maintains the provider schedule to meet customer service, access, and productivity standards of the office. 10. Assists clinical staff and/or providers with outgoing phone calls to patients, pharmacies, or other providers as appropriate. 11. Participates in practice staff meetings 12. May function as a Medical Scribe. Must follow System Policy SP17-14 while functioning in this role. 13. Accurately completes and submits the daily charge and payment reconciliation process. 14. Performs other duties as assigned. REQUIRED QUALIFICATIONS Education: High School Diploma or equivalent. Skills: * Must be able to understand directions (written and verbal), communicate and respond to inquires. * Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction. * General computer and typing proficiency. * Independent judgment and excellent interpersonal skills requiring minimal supervision and guidance. Years of Experience: Minimum one (1) year experience in a customer service or clerical setting. PREFERRED QUALIFICATIONS Education: Applicable two (2) year college degree or equivalent. Skills: * Working knowledge of medical terminology, third-party billing and referral procedures. * Ability to type 40+ WPM; MS Office Proficiency. * Proficiency with a relevant EHR system, particularly EPIC. Years of Experience: Minimum 3 years experience in a clerical or office function. Minimum 1 year experience in a medical office setting. WORKING CONDITIONS Physical Demands: Medical office environment; exposure to high volume of clinical patients. Must be able to occasionally lift or carry office equipment and supplies. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law. Equal Opportunity Employer/Drug-Free Workplace
    $28k-38k yearly est. 41d ago
  • Medical Secretary II (Infusion Scheduler) Bronson Cancer Center Kalamazoo: Full Time 80 Hours Per Pay Period

    Bronson Battle Creek 4.9company rating

    Scheduler job in Kalamazoo, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location Bronson Cancer Center - Kalamazoo Title Medical Secretary II (Infusion Scheduler) Bronson Cancer Center Kalamazoo: Full Time 80 Hours Per Pay Period The Medical Secretary II completes surgery scheduling of patients for physicians in the practice. Obtains necessary insurance authorizations for surgical cases. Provides codes for surgical cases for insurance authorization. Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing and/or simple surgical cases (e.g. Obstetrics and Gynecology), validating documentation with correct dates of service and confirming selection of appropriate billing codes. The Medical Secretary II completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. Chemotherapy Infusion Scheduler: The infusion scheduler performs chemotherapy scheduling at the Bronson Cancer Center - Kalamazoo for Oncology and Hematology patients. These activities include scheduling complex oncology appointments including Labs, Physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Makes schedule changes as they may occur on patient schedules or provider schedules. Ensures an accurate and safe schedule for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals. The Infusion scheduler works closely with the providers, nursing staff, and other care team members to schedule accurate and safe treatments for the patient. They would communicate with patients continuously with appointment updates. They would handle phone calls regarding patient appointments. They would confirm treatments have an authorization prior to scheduling treatment appointments. Trauma: The Medical Secretary II provides clinical and clerical support to 8 Physician's & 5 Advanced Practice Providers. Completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required 6-12 months coding experience in a health care setting preferred CPC preferred For Trauma only: Medical Assisting Certificate Required * Must have working knowledge of ICD-9 and CPT coding with emphasis on area of specialty working in * Strong medical terminology * Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job * Requires excellent communication skills and positive customer relations orientation * Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation * Must be able to work independently and demonstrate effective problem-solving Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Surgery Scheduling o Perform surgery scheduling of patients for physicians in the practice with appropriate surgery department and block appropriate time in office. o Obtain insurance authorizations for surgical cases. o Obtain necessary documents and/or testing for patients. o Coordinate surgery scheduling with other physicians. o Communicate surgery date and time with patients and physicians. * Professional Billing o Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing, and/or simple surgery cases, validating documentation with correct dates of service and confirming selection of appropriate billing codes. o Run reports (e.g., Charge Summary) as necessary for physician review and CBO. * Maintain necessary spreadsheets tracking authorizations and surgical case/procedures. * Relays messages to providers. * General clerical duties including internal/external correspondence and answering telephones. * Completes required forms or letters as necessary. For Trauma only: * Assists with scheduling of meetings (documentation of minutes), depositions, rep visits, ect. * Responsible for patient clinic * Scheduling of patient appointments, assisting with FMLA paperwork, prescription refills and follow up care * Responsible for call calendars within practice and Bronson Call systems Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 8553 Chemotherapy (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $28k-32k yearly est. Auto-Apply 9d ago

Learn more about scheduler jobs

How much does a scheduler earn in Elkhart, IN?

The average scheduler in Elkhart, IN earns between $22,000 and $70,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Elkhart, IN

$40,000

What are the biggest employers of Schedulers in Elkhart, IN?

The biggest employers of Schedulers in Elkhart, IN are:
  1. Beacon Health Options
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