A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching.
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$32k-40k yearly est. 3d ago
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Medical Receptionist
Actalent
Scheduler job in Portsmouth, NH
The Medical Receptionist serves as the first point of contact for patients and visitors, creating a welcoming and efficient front‐office experience. This role is responsible for greeting patients, managing check‐in and check‐out processes, scheduling appointments, answering phone calls, and maintaining accurate patient records. The Medical Receptionist also supports providers and clinical staff by coordinating patient flow and ensuring that administrative operations run smoothly. Strong communication skills, attention to detail, and the ability to multitask in a fast‐paced healthcare environment are essential.
Responsibilities
+ Greet patients and visitors in a courteous and professional manner
+ Answer and route phone calls; respond to patient inquiries
+ Schedule, confirm, and manage appointments
+ Check in and check out patients; verify insurance information
+ Collect co‐pays and process payments
+ Maintain accurate and confidential patient records
+ Coordinate with medical staff to support patient flow
+ Perform general administrative tasks such as filing, scanning, and data entry
+ Other duties as needed.
Qualifications
+ High school diploma or equivalent
+ Prior medical office or customer service experience preferred
+ Strong organization, communication, and computer skills
+ Familiarity with electronic medical records (EMR) systems is a plus
Job Type & Location
This is a Contract to Hire position based out of Portsmouth, NH.
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Portsmouth,NH.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$19-20 hourly 4d ago
Operations Scheduler - SITECH Northeast
Milton Cat 4.4
Scheduler job in Londonderry, NH
SITECH Northeast, a sister company of Milton CAT, is seeking a highly organized and customer-focused Operations Scheduler to join our growing team. This role is critical to ensure the smooth coordination of service calls and installations across our territory, which includes ME, NH, VT, RI, MA, and Upstate NY.
This position plays a key role in optimizing technician utilization, minimizing service delays, and enhancing customer satisfaction. If you're detail-oriented, thrive in a fast-paced environment, and enjoy balancing logistics with customer service, we want to hear from you.
Location: This position is based on-site at our Londonderry, NH location.
Hours: Monday - Friday 7:00am - 5:00pm with 1-Hour Lunch
Pay Range: $26.50-$31.50 per hour depending on experience
Benefits Include:
Paid Time Off + 8 company-paid holidays
Medical, Dental, and Vision insurance options for employee and family
Disability & Life Insurance packages
Competitive Retirement Plan
Tuition Reimbursement - available to FT employees with 1+ year of service
Additional supplemental offerings and discount programs
Employee Referral Program
Responsibilities
Manage the schedule board and assign technicians to service calls and installations.
Balance labor across service and installation work based on territory needs.
Monitor and resolve scheduling conflicts to maintain short lead times.
Serve as the primary contact for technicians regarding scheduling and timing during working hours.
Ensure all service calls and schedulable installs are booked promptly.
Work closely with Sales Coordinators and customers to ensure accurate scheduling and service expectations.
Provide cross-coverage for Process Coordinator role during vacations or peak workload periods.
Communicate with customers to gather necessary details, including purchase order or COD information.
Process credit card payments when applicable.
Handle the majority of customer and internal calls related to scheduling.
Monitor CSR closure readiness, with the expectation of closing CSR's within 10 days.
Monitor technician productivity and CSR closure rates to meet service delivery goals.
Qualifications
High school diploma or (GED) equivalent, with college or trade school preferred.
Proficient in the use of a computer and related software (Word, Excel, etc.).
Strong written and verbal communication skills.
Strong problem-solving skills and be detailed oriented with a high level of accuracy.
Basic math skills.
Ability to perform duties with a sense of urgency, exceeding customer expectations.
Ability to work with minimal supervision.
Excellent organizational skills.
Must be able to work in a dynamic, fast-paced service environment.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT/SITECH or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.
Milton CAT/SITECH is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT/SITECH is a Drug-Free workplace.
$26.5-31.5 hourly Auto-Apply 7d ago
P6 Scheduler
Bristol Alliance of Companies 4.5
Scheduler job in Portsmouth, NH
Bristol Infrastructure Designs Services, LLC is hiring Construction Scheduler to help support the Navy Mission at the Portsmouth Navy Shipyard in Kittery, ME
The scheduler will provide assistance and technical guidance to engineers/architects exercising construction oversight and design management of capital improvements projects. Scope of projects typically is of a complex nature ranging from comprehensive repairs to unique, multi-million-dollar state-of-the-art construction. It is typical for the Scheduler to have some level of engagement with inter-related construction projects associated with a high-visibility Program Initiatives. Project delivery methods include both design-bid/build or design build.
Major Responsibilities and Required Knowledge or Skills
Ability to manage multiple priorities and, when requested, independently develop and provide technical recommendations/ solutions regarding scheduling issues and time impacts on complex problems encountered during the administration of the construction contracts.
Routinely communicate and coordinate with other technical and non-technical Navy personnel within the Facilities Engineering Command (FEC) and the various Field Offices.
Reviewing scope of individual projects and propose reasonable construction durations to be included in the RFP or solicitation.
Participate in Technical Evaluation Teams (TET) as necessary when selection factors involve the submission of a proposed contractor schedule. The Schedule Analyst shall review and provide recommendations to the TET Chair.
Providing assistance to Field offices to determine if contractor is on schedule.
Review of Baseline Schedules and monthly contractor updates to determine validity and conformance to contract requirements.
Assist in validation of impacts to the approved construction schedule. The Scheduler must review the contractor's TIA proposal and help develop the Government's position regarding delays and/or liability.
Provide analysis on how the contractor can recover, if at all, from current delays to meet the contract completion date.
Develop, maintain, and provide scheduling training to each field office and respective personnel covering basic understanding of network analysis schedules, critical path method, time impact analysis, baseline, progress, and as- built schedule reviews, guide specifications requirements, and software usage.
Provide guidance and training to Design staff in the proper editing and use of the scheduling guide specification for incorporation into contract date.
Participate in the NAVFAC Sponsored Scheduling Working Group to address lessons learned, proposed software changes or upgrades, and training requirements. Support development of schedule software templates with NAVFAC required settings that can be used by contractors in creating baseline schedules.
Provide input to revise/improve Unified Facilities Guide Specifications based upon Industry standards and needs of the field.
Assist in the process of Integrated Change Control by reviewing change requests and providing input on change approval/denial to Project Managers and/or a Change Control Board (CCB)
Document and manage change requests to project deliverables, project documents, and project management plans
Performs cost-benefit analysis and other cost and schedule impact analysis in order to guide change request decisions
Maintain change control logs identifying reason codes as well as cost and schedule impacts. Analyze logs regularly to proactively assist Project Managers and/or CCB to minimize and manage program change control.
Minimum Education/Experience
A minimum of 7 years of construction scheduling experience utilizing Primavera P6.
Experience in preparing or analyzing Time-Impact-Analysis as it relates to time extension requests or claims.
Ability to evaluate Contractor's baseline schedules and monthly updates.
Experience performing integrated change control on large, complex projects.
Registration as a Planning and Scheduling Professional (PSP) is desirable.
Registration as a Certified Change Management Professional (CCMP) or similar certification is preferred.
Physical Demands
The Physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.
• Mobility: Must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Hearing: Must be able to hear audible safety alarms.
• Visual Acuity: Must be adequate to perform above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
• Lifting: Must be able to exert up to 20 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Benefits
Excellent salary and benefit package to include: paid time off, paid holidays, comprehensive health insurance plan including medical, dental, and vision, life insurance, long term disability insurance; 401(k) plan with employer match.
$37k-83k yearly est. 60d+ ago
Surgical Scheduler
Insight Global
Scheduler job in Lowell, MA
Insight Global is hiring a Patient Surgical Scheduler onsite in Lowell, MA! *this is not a remote role. Schedule: Mon - Friday 8-4pm EST. This role is responsible for coordinating and scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers, nurses, and other clinical staff. This role will report to the Office Manager.
Responsibilities
- Maintain surgical and procedure schedule for the facility
- Coordinate all necessary providers and clinical staff for procedures
- Maintain clear communication with patients and/or families throughout scheduling process
- Identify and communicate critical information, including provider availability and special supply and equipment requests to nurses or other appropriate staff
- Maintain schedule for pre-operative and post-operative patient appointments as necessary
- Assemble pre-surgical packet and operative notes for billing purposes
- Remain informed and maintain knowledge of all necessary hospital EMR and practice management systems
- Liaise with hospital surgical personnel
- Monitor insurance authorization for procedures
- Provide patient appointment and procedure scheduling via both telephone and in-person interaction in office
- Maintain quality standards as it relates to HIPAA regulations
- Cover front desk operations as needed
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
1+ years of experience scheduling patient surgeries, hospital scheduling
1+ years of healthcare experience / front desk at a speciality practice
Ability to work ON SITE IN PERSON 5 days a week - this is not remote.
Strong interpersonal skills to be able to coordinate effectively with patients and providers and clinical staff as needed
Experience using EPIC
High school diploma
$39k-78k yearly est. 46d ago
Scheduling Specialist
Radiology Partners 4.3
Scheduler job in Chelmsford, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a Temporary/PRN position working a varied shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
$27k-31k yearly est. 2d ago
Transportation Scheduler
Element Care 4.5
Scheduler job in Lowell, MA
GENERAL SUMMARY: The Transportation Scheduler is responsible for coordinating and managing the transportation schedule with external vendors and with the internal transportation team when needed.
ESSENTIAL JOB RESPONSIBILITIES:
Utilizes Transportation software to create and manage transportation schedules for external vendors and Transcare when needed.
Acts as a point of contact to external vendors for transportation needs and scheduling rides for participants.
Tracks trips in real time and make adjustments as needed throughout the day.
Utilizes scheduling software to optimize trips for Transcare and monitors rides assigned to external vendors.
Utilizes scheduling software to run reports and analyze data to improve efficiency in Transportation department.
Responds to inquiries with regards to external vendor services and with Transcare as needed.
Performs other duties as required.
JOB SPECIFICATIONS:
Minimum 3 years previous Transportation experience
Valid state Driver's License from the state of residence
Strong written and verbal communication skills
Ability to multi-task efficiently and effectively in a high pressure environment.
Organizational skills, problems solving skills and ability to prioritize work
Posses a strong commitment to a team environment with the ability to work independently.
Personally responsible to complete work in a timely and consistent man
Strong Computer skills
Covid vaccinated preferred
$29k-71k yearly est. Auto-Apply 11d ago
Patient Service Coordinator III
Massachusetts Eye and Ear Infirmary 4.4
Scheduler job in Revere, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Onsite-
300 Ocean Avenue Revere (Revere Health Center)
Monday to Friday, 8:30AM- 5PM
Job Summary
In this role, you will oversee a team of patient coordinators and perform both administrative and operational functions to support smooth and efficient practice operations under minimal supervision. You will coordinate coverage for the front desk and checkout, oversee provider and resident schedules, and ensure daily workflows run effectively. Responsibilities also include answering and appropriately routing incoming calls, delegating in basket assignments, and ensuring accurate documentation of patient communications.
You will act as a super user for scheduling, registration, and billing systems, providing guidance and training to team members while assisting with more complex scheduling needs such as template changes and schedule blocking. In collaboration with leadership, you will help oversee daily staff activities and provide functional guidance to office and practice assistants. This role requires strong prioritization skills, flexibility, and the ability to adapt quickly to real time operational changes, including supporting referral workflows and managing incoming messages related to prior authorizations, provider questions, prescription refills, and test results.
Additional responsibilities include scheduling patient appointments, maintaining appointment records, processing patient billing forms, scanning documents into the medical record, accepting co payments as needed, ordering office supplies, and providing lunch coverage to ensure consistent front desk and administrative operations. As our practice continues to evolve, we are seeking someone who is open to change and comfortable supporting ongoing process improvements. An understanding of the pediatric component of the practice is essential.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
office experience 3-5 years required
Knowledge, Skills and Abilities
- Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to proofread and edit written documents.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
300 Ocean Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$18.99 - $27.17/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19-27.2 hourly Auto-Apply 5d ago
Medical Receptionist
AFC 4.2
Scheduler job in Chelmsford, MA
Essential Duties and Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
Register patients, update patient records, and verify insurance accurately and timely
Follow company procedures related to workers' compensation and occupational medicine patients
Determine, collect and process patient payments and address collection and billing issues
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Prepare, sign, and drop the deposit in the safe on a nightly basis
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation.
Maintain office supplies
Observe safety and security procedures; promote a safe and pleasant work environment
Report potentially unsafe conditions to management
Regular attendance to ensure efficient clinic operations
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic
computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer
service skills. Well-groomed appearance. Clear and articulate phone voice. Tactful
interpersonal relationships.
Physical Demands/Work Environment
Office environment. Standing for extended periods of time. Sitting and keyboarding for extended
periods of time. Reaching and stooping for files. High attention to detail and ability to focus.
Potential exposure to potentially infectious material and chemicals. Moderate noise level.
$37k-42k yearly est. 60d+ ago
Production Control Scheduling Lead
RTX
Scheduler job in Andover, MA
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
DoD Clearance: Secret
Security Clearance Status:
Active and existing security clearance required after day 1
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon Execution Operations has an opportunity for a Production Control Lead in Andover, Ma, supporting the logistics work center and reporting on Material Requirements Planning (MRP) schedule throughout the Sensors factories. The successful candidate has a working knowledge of MRP systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include Production Control, Planning, Operations, Quality, Manufacturing/Test/Design Engineering, Integrated Supply Chain, Finance, Program Management and Maintenance Operations.
The individual in this role will need to quickly develop credibility and influence while leveraging strong interpersonal skills, aligning the operations' execution plan to meet critical customer deadlines with supply chain strategies and financial targets. Achieving/exceeding goals using CORE and lean methodologies are critical performance criteria for this position. You will foster a working environment that promotes safety, security, compliance, and quality while achieving overall customer requirements. You will actively establish, lead, and participate in continuous improvement projects within Raytheon, as well as at the enterprise level.
What You Will Do
Communication and influence cross functional teams to drive MRP schedule performance
Material Availability Analysis, Tracking, and Reporting
Manage Kit Readiness including working with cross-functional team in BOM, Material Master, Process Engineering, Operations, and Document Control
Releasing production orders in MRP system and confirming in shop floor system
Coordinating kitting process with multiple stores and consolidation areas
Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule
Controlling the physical disposition of nonconforming or specially handled material including Return to Vendor, purged material, WIP STOP per contractual restrictions, and configuration of components/sub-assemblies as required
Maintaining integrity of the shop floor, MRP, and inventory systems through key performance metrics
Processing piece part movement to support internal build requirements through subcontractors, internal shared resources, and other Raytheon Technologies facilities.
This will be an onsite role in our Andover, MA facility.
Qualifications You Must Have
Typically requires University Degree and minimum of 10 years of prior relevant experience OR an advanced degree in a related field and 7 years of relevant experience.
Experience with planning, scheduling, production control, supply chain, manufacturing operations, relevant finance and/or project management transferable experience.
Experience with systems such as MRP and/or Special program access applications.
Management experience direct or indirect factory or supporting personnel.
Qualifications We Prefer
Experience leading daily team operations and/or comparable leadership experience.
Experience with Six Sigma methodology (CORE) and/or tools such as lean manufacturing, diagnostic, process optimization and continuous improvement
Experience with Wave track and in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing
Experience with MS Office (Word, Excel, Power Point and Outlook)
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now! (Optional)
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$59k-102k yearly est. Auto-Apply 7d ago
Production Control Scheduling Lead
RTX Corporation
Scheduler job in Andover, MA
**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** The ability to obtain and maintain a U.S. government issued security clearance is required.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance Type:**
DoD Clearance: Secret
**Security Clearance Status:**
Active and existing security clearance required after day 1
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon Execution Operations has an opportunity for a Production Control Lead in Andover, Ma, supporting the logistics work center and reporting on Material Requirements Planning (MRP) schedule throughout the Sensors factories. The successful candidate has a working knowledge of MRP systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include Production Control, Planning, Operations, Quality, Manufacturing/Test/Design Engineering, Integrated Supply Chain, Finance, Program Management and Maintenance Operations.
The individual in this role will need to quickly develop credibility and influence while leveraging strong interpersonal skills, aligning the operations' execution plan to meet critical customer deadlines with supply chain strategies and financial targets. Achieving/exceeding goals using CORE and lean methodologies are critical performance criteria for this position. You will foster a working environment that promotes safety, security, compliance, and quality while achieving overall customer requirements. You will actively establish, lead, and participate in continuous improvement projects within Raytheon, as well as at the enterprise level.
**What You Will Do**
+ Communication and influence cross functional teams to drive MRP schedule performance
+ Material Availability Analysis, Tracking, and Reporting
+ Manage Kit Readiness including working with cross-functional team in BOM, Material Master, Process Engineering, Operations, and Document Control
+ Releasing production orders in MRP system and confirming in shop floor system
+ Coordinating kitting process with multiple stores and consolidation areas
+ Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule
+ Controlling the physical disposition of nonconforming or specially handled material including Return to Vendor, purged material, WIP STOP per contractual restrictions, and configuration of components/sub-assemblies as required
+ Maintaining integrity of the shop floor, MRP, and inventory systems through key performance metrics
+ Processing piece part movement to support internal build requirements through subcontractors, internal shared resources, and other Raytheon Technologies facilities.
+ This will be an onsite role in our Andover, MA facility.
**Qualifications You Must Have**
+ Typically requires University Degree and minimum of 10 years of prior relevant experience OR an advanced degree in a related field and 7 years of relevant experience.
+ Experience with planning, scheduling, production control, supply chain, manufacturing operations, relevant finance and/or project management transferable experience.
+ Experience with systems such as MRP and/or Special program access applications.
+ Management experience direct or indirect factory or supporting personnel.
**Qualifications We Prefer**
+ Experience leading daily team operations and/or comparable leadership experience.
+ Experience with Six Sigma methodology (CORE) and/or tools such as lean manufacturing, diagnostic, process optimization and continuous improvement
+ Experience with Wave track and in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing
+ Experience with MS Office (Word, Excel, Power Point and Outlook)
**What We Offer**
+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
**Learn More & Apply Now! (Optional)**
+ **Please consider the following role type definition as you apply for this role.**
+ **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
+ **Clearance Information:** This position requires a security clearance. **DCSA Consolidated Adjudication Services (DCSA CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
$59k-102k yearly est. 9d ago
P6 Scheduler
Bristol Infrastructure Design Svcs, LLC
Scheduler job in Portsmouth, NH
Job Description
Bristol Infrastructure Designs Services, LLC is hiring Construction Scheduler to help support the Navy Mission at the Portsmouth Navy Shipyard in Kittery, ME
The scheduler will provide assistance and technical guidance to engineers/architects exercising construction oversight and design management of capital improvements projects. Scope of projects typically is of a complex nature ranging from comprehensive repairs to unique, multi-million-dollar state-of-the-art construction. It is typical for the Scheduler to have some level of engagement with inter-related construction projects associated with a high-visibility Program Initiatives. Project delivery methods include both design-bid/build or design build.
Major Responsibilities and Required Knowledge or Skills
Ability to manage multiple priorities and, when requested, independently develop and provide technical recommendations/ solutions regarding scheduling issues and time impacts on complex problems encountered during the administration of the construction contracts.
Routinely communicate and coordinate with other technical and non-technical Navy personnel within the Facilities Engineering Command (FEC) and the various Field Offices.
Reviewing scope of individual projects and propose reasonable construction durations to be included in the RFP or solicitation.
Participate in Technical Evaluation Teams (TET) as necessary when selection factors involve the submission of a proposed contractor schedule. The Schedule Analyst shall review and provide recommendations to the TET Chair.
Providing assistance to Field offices to determine if contractor is on schedule.
Review of Baseline Schedules and monthly contractor updates to determine validity and conformance to contract requirements.
Assist in validation of impacts to the approved construction schedule. The Scheduler must review the contractor's TIA proposal and help develop the Government's position regarding delays and/or liability.
Provide analysis on how the contractor can recover, if at all, from current delays to meet the contract completion date.
Develop, maintain, and provide scheduling training to each field office and respective personnel covering basic understanding of network analysis schedules, critical path method, time impact analysis, baseline, progress, and as- built schedule reviews, guide specifications requirements, and software usage.
Provide guidance and training to Design staff in the proper editing and use of the scheduling guide specification for incorporation into contract date.
Participate in the NAVFAC Sponsored Scheduling Working Group to address lessons learned, proposed software changes or upgrades, and training requirements. Support development of schedule software templates with NAVFAC required settings that can be used by contractors in creating baseline schedules.
Provide input to revise/improve Unified Facilities Guide Specifications based upon Industry standards and needs of the field.
Assist in the process of Integrated Change Control by reviewing change requests and providing input on change approval/denial to Project Managers and/or a Change Control Board (CCB)
Document and manage change requests to project deliverables, project documents, and project management plans
Performs cost-benefit analysis and other cost and schedule impact analysis in order to guide change request decisions
Maintain change control logs identifying reason codes as well as cost and schedule impacts. Analyze logs regularly to proactively assist Project Managers and/or CCB to minimize and manage program change control.
Minimum Education/Experience
A minimum of 7 years of construction scheduling experience utilizing Primavera P6.
Experience in preparing or analyzing Time-Impact-Analysis as it relates to time extension requests or claims.
Ability to evaluate Contractor's baseline schedules and monthly updates.
Experience performing integrated change control on large, complex projects.
Registration as a Planning and Scheduling Professional (PSP) is desirable.
Registration as a Certified Change Management Professional (CCMP) or similar certification is preferred.
Physical Demands
The Physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.
• Mobility: Must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Hearing: Must be able to hear audible safety alarms.
• Visual Acuity: Must be adequate to perform above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
• Lifting: Must be able to exert up to 20 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Benefits
Excellent salary and benefit package to include: paid time off, paid holidays, comprehensive health insurance plan including medical, dental, and vision, life insurance, long term disability insurance; 401(k) plan with employer match.
$31k-62k yearly est. 8d ago
Scheduler
Clear View Window Cleaning
Scheduler job in Woburn, MA
Benefits:
401(k) matching
Health insurance
We are a mid-sized, growing, family-owned business looking to add another office member to our team. Position is full-time Mon-Fri, 8:30am - 4:30pm Spring and Fall are our busy seasons!
Previous office experience needed. Customer service skills necessary. Must be proficient in typing/data entry/spreadsheets.
*Does not require any in-person customer interaction.*
Duties include:
Schedule both residential and commercial customers
Use Google Docs / company software database / scheduling system to coordinate date / time / locations for jobs
Collaborate with other Scheduling staff - must work well as a part of a team!
Benefits include:
Paid holidays
Health insurance option (we pay half)
Sick time pay
Accrued vacation pay
401k match plan
Looking for a self-starter and someone motivated to thrive in a role that could lead to more upward growth. Let us know why you would be the right fit for our team. We look forward to meeting you!
Nathan and the Fish Window Cleaning Team
**Details below about the company. This position does not include window cleaning or ladder work.** Compensation: $20.00 - $24.00 per hour
Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. We will always treat every customer as though they are our only customer.
Since its inception over three decades ago, Fish Window Cleaning has been dedicated to being a considerate and respectable neighbor in the communities where we work and live. FISH partners with nonprofit organizations on an ongoing basis to support causes across the United States. Through volunteering, leadership, and charitable giving, FISH lives its mission to be the best and most respected window cleaning company in the world.
We are looking for courteous, self- motivated and friendly individuals that pay attention to detail. We clean glass at commercial and residential locations; including retail locations, office buildings, and malls from 1 to 3 stories. Some ladder work, travel between jobs, and minimal paperwork are required. You need reliable transportation, proof of insurance, and a valid driver's license to be considered for employment.
Thank you for your interest in Fish Window Cleaning . Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.
$20-24 hourly Auto-Apply 60d+ ago
HR Scheduler
Global Channel Management
Scheduler job in Marlborough, MA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Associates degree in Business Administration or related field preferred.
2+ years experience supporting an HR department is preferred.
Strong verbal, written and interpersonal communication skills.
Ability to work independently as well as in a team environment.
Familiarity with Applicant Tracking System, preferably Brass Ring.
Proficient with latest version of MS Excel, Word and Outlook.
Excellent customer service skills, business etiquette and phone manners.
Additional Information
$24/hr
6 MONTHS
$24 hourly 60d+ ago
Master Scheduler - Surgical Central Scheduling
Dartmouth Health
Scheduler job in Keene, NH
Schedules patients for pre and post procedure testing, including ancillaries, ambulatory appointments, and other required appointments determined by the providers. Use effective communication skills in patient interactions both in person and on the phone to include: ability to accurately include instructions to patients regarding preparations for testing/procedures and location of facility/doctor's office if not in the main clinic facility, communicate any special needs and requirements for the surgery or procedure to OR personnel, monitor and respond to all incoming phone calls, messages and emails from patients, providers, product vendors, colleagues and other customers. Work with billing/coding staff and provide any necessary documentation needed to obtain prior insurance authorizations and pre-certifications for lab testing, physician appointments and surgical procedures. Notifies Clinic Administration concerning changes in patient insurance or authorization status prior to date of surgery. Minimum of High School diploma, 3-5 years' experience in healthcare within surgical services scheduling preferred.
* Area of Interest:Administrative/Clerical;
* Pay Range:$18.28 - $28.33;
* Work Status:Monday through Friday 8am-5pm, with 1 variable remote day a week;
* Employment Type:Full-time 40 hours/week;
* Job ID:16476
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
$18.3-28.3 hourly 13d ago
Traveling Orthodontic Scheduling Coordinator
42 North Dental
Scheduler job in Manchester, NH
This is a Full-Time Traveling Orthodontic Scheduling Coordinator.
This role travels to the following locations: Manchester, Rochester, Concord, Derry, South Nashua, and Nashua.
Salary range is $23-$26 an hour.
The Scheduling Coordinator will work with the marketing and operations teams to successfully book new and existing patient appointments through outbound and inbound call management, email, chat and other communication channels. The Coordinator will take responsibility for working with the individual practices to develop best practices and maximize the results from new patient and patient reactivation marketing efforts.
Responsibilities
Schedule appointments for patients through both inbound and outbound calling. Answer phones, make calls, send emails, follow-up on requests, utilize online chat, and work with the individual practices to schedule new appointment requests.
Be comfortable with individual doctor and practice scheduling protocols, insurances, general and specialty services, offers and pricing to create an exceptional patient experience and “first impression” with new patients.
Work with practices to improve the booking rates for online appointment requests.
When time permits, take on specific challenges like filling out hygiene schedules or recapturing missed appointments. Look for new ways to drive business results.
Work with Director to set goals and track results for all call center activities.
Help practices in situations where patient appointments need to be rescheduled due to doctor availability or facility crisis.
Work with the marketing team to build a patient base for newly-built practices. Coordinate schedules with clinical and management staff at new location.
Help with other reasonably related duties as assigned by Director.
Qualifications
Minimum two years of experience in telemarketing, customer service and/or related clinical environment. Dental experience strongly preferred.
Working knowledge of medical or dental terminology and insurance. Experience with QDW or another Dental Practice Management software a plus.
Proven ability to handle confidential and sensitive information. (HIPAA)
Strong communication and phone skills. Good customer service skills
Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.
Proven ability to handle a "call center" environment: work quickly and multi-task.
Good judgment to handle calls appropriately and deal with challenging patients and doctors.
High School or GED required. Associate's Degree or related healthcare certification preferred.
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$23-26 hourly Auto-Apply 10d ago
Scheduling Coordinator
Guardian Angel Senior Services 3.7
Scheduler job in Lynnfield, MA
Job description
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8:30am-5pm
Location: Lynnfield
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
Powered by JazzHR
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$32k-41k yearly est. 13d ago
Scheduling Coordinator
Boston 4.7
Scheduler job in Burlington, MA
Privatus Care Solutions, a well-established provider of home care services, is searching for a full-time Scheduling Coordinator to join our Burlington, MA location. This position will require a detail-oriented team player that genuinely enjoys helping people, problem solving, and delivering top-notch customer service. We embrace a work environment that supports each other, shows appreciation on a regular basis, and laughs every day!
Working with our team you will:
Coordinate and manage the scheduling of private care services to our clients
Develop relationships and interact with clients and caregivers on a daily basis
The ideal candidate will possess:
Excellent communication skills
Attention to detail
Highly proficient computer skills
Prior home care scheduling experience preferred
Job Type: Full-time
Pay: up to $26.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Home care scheduling: 1 year (Preferred)
Scheduling CNAs/HHAs: 1 year (Preferred)
Scheduling RNs: 1 year (Preferred)
Work Location: In person
$26 hourly Auto-Apply 60d+ ago
Centralized Patient Scheduler (Spanish Speaking) - Waltham, MA
Boston IVF 4.3
Scheduler job in Waltham, MA
Job Description
Boston IVF | IVIRMA North America is currently seeking a Centralized Patient Scheduler. This is an on-site full-time position Monday - Friday 9:00am-5:00pm EST at our Waltham location
Job Purpose: The Centralized Patient Scheduler is responsible for performing patient care duties, including but not limited to scheduling new/returning consults and managing/following up new patient inquiries.
Essential Functions and Accountabilities:
Accept phone calls and online inquiries from potential patients. Close the call by appropriately registering and scheduling new and returning patient appointments. Promote Boston IVF. Knowledgeable on the most current and accurate information regarding the doctors and practices for both patients and staff.
Assists patients with general inquiries about Boston IVF, our physicians, insurance questions and our reproductive medicine services. Converts those calls to new patient appointments.
Resolves problems by clarifying issues; researches and explores answers and alternative solutions
Escalates medical complaints/questions to the appropriate medical professional.
Provides timely response to patients' inquiries by telephone and/or web-based leads consistent with service and quality standards.
Documents all communication according to standard operating procedures. Provides notification of any urgent requests, complaints or compliments to the appropriate party or system.
Provides availability and schedules appointments within established guidelines. Follows new patient scheduling “scripts” when handling different types of new patient/returning patient appointments.
Updates patient information in the CRM database by entering required information. Remains informed regarding all Boston IVF marketing/advertising campaigns and the role of the Patient Liaison in accepting related inquiries by telephone and e-mail.
Collaborates with the clinic's patient services and admin team to ensure schedules are appropriately booked with qualified patients.
Academic Training:
High school diploma or equivalent -
required
Studies level:
High School Diploma or equivalent (GED)
Position Requirements/Experience:
Prior experience with Salesforce is preferred
Bi-lingual in Spanish is required***
1-2 years of experience in a multi-physician specialty practice -
preferred
Prior customer service experience required
Knowledge of customer service principles and practices
Knowledge of administration and clerical processes.
Technical Skills:
Excellent computer skills inclusive of Microsoft Office and Salesforce with prior experience in medical scheduling software
Knowledge of office procedure and office machines (i.e., computers, faxes, copiers, etc.)
Knowledge of medical terminology
Ability to communicate (written & verbal) accurately and concisely; must be able to speak clearly over the telephone
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: ************************ & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday - Friday 9:00am-5:00pm
$32k-38k yearly est. 11d ago
Centralized Patient Scheduler (Spanish Speaking) - Waltham, MA
IVI America 3.9
Scheduler job in Waltham, MA
Boston IVF | IVIRMA North America is currently seeking a Centralized Patient Scheduler. This is an on-site full-time position Monday - Friday 9:00am-5:00pm EST at our Waltham location
Job Purpose: The Centralized Patient Scheduler is responsible for performing patient care duties, including but not limited to scheduling new/returning consults and managing/following up new patient inquiries.
Essential Functions and Accountabilities:
Accept phone calls and online inquiries from potential patients. Close the call by appropriately registering and scheduling new and returning patient appointments. Promote Boston IVF. Knowledgeable on the most current and accurate information regarding the doctors and practices for both patients and staff.
Assists patients with general inquiries about Boston IVF, our physicians, insurance questions and our reproductive medicine services. Converts those calls to new patient appointments.
Resolves problems by clarifying issues; researches and explores answers and alternative solutions
Escalates medical complaints/questions to the appropriate medical professional.
Provides timely response to patients' inquiries by telephone and/or web-based leads consistent with service and quality standards.
Documents all communication according to standard operating procedures. Provides notification of any urgent requests, complaints or compliments to the appropriate party or system.
Provides availability and schedules appointments within established guidelines. Follows new patient scheduling “scripts” when handling different types of new patient/returning patient appointments.
Updates patient information in the CRM database by entering required information. Remains informed regarding all Boston IVF marketing/advertising campaigns and the role of the Patient Liaison in accepting related inquiries by telephone and e-mail.
Collaborates with the clinic's patient services and admin team to ensure schedules are appropriately booked with qualified patients.
Academic Training:
High school diploma or equivalent -
required
Studies level:
High School Diploma or equivalent (GED)
Position Requirements/Experience:
Prior experience with Salesforce is preferred
Bi-lingual in Spanish is required***
1-2 years of experience in a multi-physician specialty practice -
preferred
Prior customer service experience required
Knowledge of customer service principles and practices
Knowledge of administration and clerical processes.
Technical Skills:
Excellent computer skills inclusive of Microsoft Office and Salesforce with prior experience in medical scheduling software
Knowledge of office procedure and office machines (i.e., computers, faxes, copiers, etc.)
Knowledge of medical terminology
Ability to communicate (written & verbal) accurately and concisely; must be able to speak clearly over the telephone
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: ************************ & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday - Friday 9:00am-5:00pm
The average scheduler in Manchester, NH earns between $23,000 and $87,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Manchester, NH
$45,000
What are the biggest employers of Schedulers in Manchester, NH?
The biggest employers of Schedulers in Manchester, NH are: