The Home Health Care Scheduler is responsible to coordinate and maintain scheduling for the company's patients and field staff.
Qualifications and Experience Requirements:
Maturity and ability to deal effectively with the demands of the job, as it can be stressful and hectic at times.
Work with patients, caregivers and staff to create schedules.
Effective written and verbal communication skills
Good interpersonal and problem solving skills
Proficient computer skills with knowledge of Microsoft Word and Excel and experience with EMR systems (DeVero)
Goal-oriented
Monday through Friday work schedule with paid major holidays off.
$29k-52k yearly est. 60d+ ago
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Patient Scheduler
Beacon Health System 4.7
Scheduler job in South Bend, IN
Reports to the Director, Assistant Director, Manager, or designee. In accordance with policies and procedures provides for the daily scheduling of patients. Prepares reports on the provision of services to the clinical and/or professional team per established schedule. Communicates with managers, assistant directors, supervisory nurses, and recruitment staff to ensure patients are scheduled appropriately and their needs are being met.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Scheduling:
* Maintains high and up to date knowledge of requirements for all procedures, protocols and various departments scheduling criteria.
* Effectively implements departmental procedure and protocol updates as they occur (may be communicated through email, updated guidelines or meetings).
* Demonstrates the ability to work at a fast pace and maintains accuracy of details for each procedure scheduled.
* Effectively handles rapid changes and the addition of new departments.
* Schedules patient's visits in a timely manner, ensuring that appointment(s) along with all information is complete and accurate.
* Coordinates as needed with other departments.
* Answers phones maintaining a high priority on customer service.
* Uses tools and resources available to problem solve in an accurate and timely manner.
* Maintains a basic working knowledge of insurance networks.
* Obtains precertification data from physician's office and does compliance checking on required procedures.
* Follows established protocol to ensure ordering physician & their national provider number is in scheduling software prior to scheduling and uses appropriate mechanism to add if necessary.
* Ensuring patient is being scheduled for correct procedure based off diagnosis and information given by physician's office per Radiology protocols.
* At point of scheduling verify orders in Cerner, placed by BMG physicians, are complete and accurate.
Order Management:
* Verifies that orders are complete and accurate with all necessary elements of a valid order per policy.
* Works to secure a valid and complete order by communicating to office, when necessary, elements of the order, or other important process information are missing.
* Verifies that procedure scheduled matches order received.
* Works with verification team to ensure a prior authorization is obtained before patient arrives for testing. Rescheduling / cancelling patients as needed.
* Schedules patients for ancillary departments through email request or Order to Trigger process.
* Runs varies reports and completes as necessary.
* Check and follow up on voice mail in a timely manner.
Communication:
* Demonstrates positive, friendly, confident, cheerful demeanor, even in stressful situations to ensure a positive experience for all customers.
* Communicates in a respectful, positive way with co-workers and other hospital staff.
* Remains effective, thorough, and open when communicating problems in scheduling of procedures and sees them to resolution.
* Ensures confidentiality when handling patient information.
* Communicates identified problems to appropriate leadership and participates in a resolution when necessary.
* Sends detailed notifications via e-mail as appropriate to departments for various patient conditions or pertinent patient information in a timely manner.
* Maintains and organizes e-mail efficiently and effectively.
* Maintains accurate alerts/notes in scheduling system using established protocol.
Contribute to the overall effectiveness of the department:
* Completes other job-related duties and projects as assigned.
* Monitors office supply needs and notifies appropriate person to order.
* Assigned Associate receives and stores ordered supplies in a timely and organized fashion.
* Remains open to learning any tasks in the department and filling in based on need or vacancy.
* Assists other members of the department to support and enforce policies and procedures to prevent financial loss.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a High School Diploma or Equivalent. A minimum of 1 to 2 years of job-related experience is required. Medical terminology is preferred.
Knowledge & Skills
* High school or commercial training with classes in typing and English.
* Ability to keyboard 40 wpm (minimum and file accurately).
* Ability to read, write legibly, and to perform and understand detailed instructions.
* Previous scheduling experience in medical background desired.
Working Conditions
* Constant exposure to noise and distraction.
* Minimal exposure to environmental hazards.
Physical Demands
* Sitting for long periods of time in front of a computer monitor.
$35k-73k yearly est. 29d ago
Scheduler
Woburn Hospital
Scheduler job in Goshen, IN
The Scheduler functions as the primary coordinator for scheduling of all procedures. Inputs patient and case data in the computer system. Follows the department protocols and Scheduling Guidelines to appropriately maintain staffing and resources. Works under the supervision of the Director, Business Manager and RNs in planning, organizing, implementing and evaluating day to day operations.
Position Qualifications
Minimum Education: High school graduate. Computer entry/keyboarding skills.
Minimum Experience: 1 year in hospital or medical setting and knowledge of medical terminology. 1 year of computer applications.
Preferred Experience: Knowledge of surgical procedures
$29k-53k yearly est. 60d+ ago
Homecare Scheduler
Karing Hearts, LLC
Scheduler job in Goshen, IN
Job DescriptionBenefits:
401(k)
Competitive salary
Paid time off
We are seeking a detail-oriented and organized Scheduler to coordinate caregiver assignments, ensure proper coverage for clients, and maintain consistent communication with staff and clients. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is committed to delivering high-quality service.
Responsibilities
Schedule and coordinate caregiver shifts based on client needs, staff availability, and skill level
Respond promptly to same-day call-offs and make necessary scheduling adjustments
Maintain accurate and up-to-date schedules in the agency management system
Communicate regularly with caregivers and clients regarding schedules, changes, and updates
Ensure compliance with company policies
Collaborate with the HR department to ensure sufficient caregiver coverage based on ongoing hiring efforts
Provide on-call support during off-hours on a rotating basis
Qualifications:
High school diploma or equivalent
Previous experience in scheduling (preferred)
Previous in homecare (preferred)
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to multitask and prioritize in a fast-paced environment
Compassionate and professional demeanor
$29k-53k yearly est. 2d ago
Residential Scheduler
Adec Inc. 4.2
Scheduler job in Elkhart, IN
The Company:
ADEC's services revolve around one mission: Advocating for and serving people with intellectual and developmental disabilities so they live lives full of informed choice and possibility. ADEC serves more than 1,200 individuals through a variety of programs, including residential, community employment, day programming, and music/recreational therapy.
Why Should you Apply?
ADEC has been providing services to children, adults and families with developmental disabilities for nearly 70 years.
ADEC is a stable well respected active member of the community employing people in both Elkhart and St. Joseph counties. ADEC's Code of Ethics ensure we treat employees with the same dignity and respect we extend to our individuals served.
Up to $50 monthly in student loan assistance
Up to $2500 in tuition assistance
Retirement Program with company match
Holiday, vacation, and sick time
Medical, dental and vision insurance
Gym membership reimbursement
Agency Funded life insurance and long term disability
The Position:
The Group Home Schedulerschedules Group Home Support Staff, including relief, flex, and regular staff to provide coverage of open shifts in the Group Home Program. This includes managing the master schedule and covering openings as a result of vacation and call offs. The Group Home Scheduler provides excellent customer service to employees and managers. This is a great opportunity for someone with scheduling experience, strong computer skills, strong time management and who enjoys working closely with others.
Job Responsibilities:
Coordinate and schedule authorized persons in the open shifts including canceling shifts/persons and shifting scheduled persons to other shifts through use of a master calendar.
Ensure that the Residential Support Staff have their weekly allotted hours by scheduling or assigning them into available open shifts.
Maintain current rosters for Residential Support Staff, Relief, regular on-call staff, overtime staff who are authorized to cover open shifts in the absence of regular staff.
Circulate weekly relief schedules, bi-monthly group home schedules, and monthly relief rosters.
Communicate with Group Home Directors, Managers, and CPO regarding the scheduling needs/problems related to their assigned group homes and the number of open shifts as needed.
Keep requested documentation on overtime usage, scheduling issues for each group home, and relief evaluations.
Other duties as assigned. This job description is subject to change at any time
Job Requirements:
High School Diploma required
Previous scheduling experience in the healthcare field preferred
Ability to understand written directives, write legibly and communicate under stressful conditions
Ability to work independently and be flexible
Demonstrate strong time management and organizational skills in order to prioritize assignments
Successful completion of required trainings
Pass background screening and negative drug test
ADEC is an Equal Opportunity Employer
$23k-26k yearly est. Auto-Apply 8d ago
Radiology Scheduler - 40 Hours Weekly
Duly Health and Care
Scheduler job in South Bend, IN
Department: Radiology
Hours: Full-Time; 40 Hours Weekly
Join Our Team at The South Bend Clinic!
At The South Bend Clinic, we strive for excellence-not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter-inside and outside our workplace.
We're more than a healthcare provider; we're a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.
Why Choose The South Bend Clinic?
We're committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive:
Financial Wellness:
Daily Pay: Access your earned wages when you need them.
Tuition Reimbursement: Up to $5,250 per year to support your education.
401(k) Match: Plan for your future with our competitive matching program.
3-Year Vesting: Achieve full ownership of your retirement contributions in just three years.
Health & Well-Being:
Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
Pet Health Coverage: Because your furry friends matter too.
Work-Life Balance:
Paid Volunteer Time: 40 hours of paid time off annually to give back to your community.
Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.
Inclusive Culture:
A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.
Responsibilities
Manages all aspects of scheduling appointments for the Imaging Services Department.
Ensures that the schedule is optimized to accommodate the maximum number of patients on any given day.
Maintains high visibility and positive interactions with Clinic staff as a representative of the department.
Interacts in a friendly, professional, and knowledgeable way with all internal and external contacts.
Ensures all studies are pre-certified and all related insurance information is obtained.
Confirms appointments and prescreens patients prior to arrival.
Handles phone calls from patients/family members regarding their procedures.
Works with technologists/radiologists to verify that all orders are correct.
Obtains current labs and previous studies/reports prior to procedure and that all paperwork is completed prior to patient arrival.
Works effectively and constructively as a contributing member of the Imaging Services Department.
Ensures adequate supplies are maintained to continue uninterrupted workflow.
Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
Proficient in utilization of RIS/PACS systems.
Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
Will cross train with department Patient Service Representatives to ensure continuity across all team members in performing front desk functions.
Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
Performs other duties as assigned when appropriate.
Qualifications
Education/Certification/License:
High school diploma or equivalent is required.
Knowledge, Skills, and Abilities:
Previous experience in scheduling is preferred. Must have prior computer experience.
Position requires constant and frequent judgment and response.
Must be able to prioritize many competing tasks and demands.
Must have excellent communication and grammar skills.
Must be detail-oriented.
Must have good follow through, be able to multi-task, and possess sound judgment.
$29k-53k yearly est. Auto-Apply 6d ago
Senior Scheduler - Data Center Construction
Turner & Townsend 4.8
Scheduler job in South Bend, IN
** Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
**Job Description**
**Turner & Townsend** is seeking an experienced **Senior Scheduler** to manage scheduling as a core project controls function on a large-scale, mission-critical data center construction program. The ideal candidate brings a strong background in construction project controls and expertise in developing and managing integrated schedules for complex, fast-paced projects in hyperscale or other mission-critical environments.
**Responsibilities: **
+ Develop, monitor, and update the Integrated Master Schedule (IMS) for large-scale capital programs.
+ Establish and maintain the schedule management program, processes, and deliverables.
+ Prepare baseline schedules and schedule basis documentation for approval.
+ Consolidate contractor schedules into the IMS and ensure consistency across platforms.
+ Conduct Critical Path and near-critical path analysis; assess impacts and report findings.
+ Perform Time Impact Analysis (TIA) and "what-if" scenarios to evaluate changes and delays.
+ Apply Earned Value Management (EVM) to measure project progress and forecast outcomes.
+ Track progress against baselines, identify schedule variances, and recommend corrective actions.
+ Conduct resource loading and leveling for accurate schedule planning.
+ Maintain records of scope changes, trends, and variances affecting schedule performance.
+ Produce schedule progress reports, trending charts, KPIs, and executive-ready presentations.
+ Act as a trusted advisor to stakeholders, providing guidance and facilitating decision-making.
+ Ensure credibility and integrity of all schedule data throughout the project lifecycle.
+ Maintain liaison with clients and consultants at all project stages.
+ teams.
+ SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
**Qualifications**
+ Bachelor's degree in construction management, quantity surveying, engineering, or a related field.
+ A minimum of 5-7+ years of experience in construction scheduling or project controls.
+ Proven ability to manage schedules for complex, multi-stakeholder projects in a matrix environment.
+ Expertise in Primavera P6; proficiency in Microsoft Excel and familiarity with BI tools (e.g., Tableau) is a plus.
+ Strong knowledge of Critical Path Method (CPM), Earned Value Management (EVM), Scope Control, Change Management.
+ Excellent communication and stakeholder engagement skills.
+ Experience developing and governing IMS/WBS for large-scale or mission-critical programs.
+ Ability to consolidate multi-contractor schedules and maintain schedule integrity.
+ Demonstrated capability to produce high-quality reports and executive-level presentations.
**Additional Information**
***On-site presence and requirements may change depending on our client's needs***
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at ************************** and **********************
All your information will be kept confidential according to EEO guidelines.
_\#LI-JD1_
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Twitter (***********************************
Instagram
LinkedIn (****************************************************
_It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._
_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._
$66k-94k yearly est. 15d ago
Scheduling Coordinator
Right at Home Grand Rapids and Kalamazoo
Scheduler job in Kalamazoo, MI
Responsive recruiter Benefits:
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!
We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.
The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees.
Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties.
Assist with recruiting, hiring, onboarding, training and personnel management.
Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
This role will primarily works in the Kalamazoo office but may need to travel locally to support the business
The desired candidate will possess the following:
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids
Compensation: $45,000.00 - $50,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
$45k-50k yearly Auto-Apply 32d ago
Service Scheduling Coordinator
Fire Pros
Scheduler job in Goshen, IN
About the Company
M&M Fire Protection and Security is a leader in the industry for providing fire protection services throughout northern Indiana. M&M Fire Protection and Security has an excellent team that are responsible for delivering exceptional service to our customers for their fire and security system inspections, repairs, and installation. We perform mandated inspections and repairs to fire alarm systems, burglar alarm systems, access control systems, as well as CCTV & video surveillance systems. The company is continually growing through its internal sales and marketing activities, strong reputation and business acquisitions. Visit our website to learn more about us, **********************
About The Opportunity
M&M Fire Protection and Security is looking to hire a Service Scheduling Coordinator for our Goshen office. This is a very important and essential role in our company, and the ideal candidate will have to be very well organized, be goal oriented, and have excellent communication skills.
Job Duties include but are not limited to
Continually call our large customer data base to schedule appointments
Obtain information from customers for necessary inspections and service calls
Data entry of customer information
Develop daily routes by geographic area for 10+ technicians that meet revenue expectations
Answer customer calls to schedule inspections, repairs and emergency services
Other duties may include but not limited to filing, faxing, copying etc.
Ability to work well under pressure and with multiple departments and personnel and be a team player.
Must communicate very well with co-workers and customers.
Qualifications
Experience in fast paced call center / telemarketing / dispatcher environment preferred.
Excellent verbal, written and customer service skills.
Prior experience in a commercial services company preferred but not required.
Proven ability to oversee an essential business function and meet goals/deadlines.
Thorough knowledge of general office procedures and equipment.
Ability to function in a fast-paced, team-based environment.
Must be analytical and have excellent problem-solving skills.
Must enjoy talking to customers and have a successful history of developing relationships with customers.
Must be goal oriented and highly motivated to meet department goals
This is a great opportunity for someone that has a history of working well with customers and is also outstanding administrative person that wants to be rewarded for their success
Self-Starter with great organization skills, especially time management skills.
Compensation
Hourly pay: rate is dependent on candidate's experience
Potential Quarterly Bonuses
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
401K with company match
Medical, Dental and Vision
Company paid Short & Long Term Disability
Company paid Life Insurance
Flexible spending accounts, Health and Dependent
AFLAC
Vacation and Personal Time
Paid Holidays
Tuition Reimbursement
*M&M Fire Protection and Security is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Job DescriptionDescription:
Internally known as a Front Office Specialist - this position is equivalent to the following positions:
Patient Access Specialist
Medical Receptionist
Healthcare Administrative Assistant
Clinic Front Desk Coordinator
Patient Services Representative
Medical Office Coordinator
Patient Intake Coordinator
Front Desk Medical Receptionist
Healthcare Customer Service Representative
Medical Front Office Assistant
InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program.
Become part of a Migrant and Community Health Center, where you will:
Have a passionate purpose.
Do worthwhile work.
Make a difference in people's lives.
InterCare is searching for a Full-Time Bilingual (Spanish/English) Front Office Specialist to join our team! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance.
At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.
As a Front Office Specialist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.
This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical health center or someone looking to kickstart their career in the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply!
Work Schedule:
Hours of work are Monday through Friday, generally 8:00 a.m. - 5:30 p.m. with rotating evening hours on Monday until 7:30 p.m. NO WEEKENDS!!
Minimum Qualifications
Possesses a thorough understanding of medical office theory and practices typically acquired through a technical training program and/or extensive practical experience in a medical practice environment.
Primary Accountability
Performs a variety of administrative support functions for the health center including patient reception and registration.
Description of Primary Duties & Responsibilities
Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
Welcome and greet patients to the clinic with a friendly and professional demeanor.
Register patients efficiently, ensuring completion of all required forms with accurate information.
Handle insurance and billing inquiries, providing clear and concise information to patients.
Aid ill or distraught patients as necessary and with available resources.
Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.
Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.
Assist in scheduling specialist referrals as needed for patient follow-up.
Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team.
Front Desk Management:
Answer and direct phone calls in a professional and timely manner.
Keep the reception area organized and tidy, creating a welcoming environment for patients.
Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.
Requirements:
Description of Primary Attributes
General Development
Education:
High School Diploma required.
Proactive and confident communicator (written and verbal).
Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
Detail-oriented with excellent organizational skills.
Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment.
Compassionate, authentic, and patient focused.
Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
Technically savvy:
Proficient with Microsoft Office Suite or related software.
Effective communicator and cross collaborator:
Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
Excellent team player
: You enjoy collaborating with others and being a part of a strong team dynamic.
Driven and self-motivated:
Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization.
Strong analytical and problem-solving skills.
Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Trustworthy.
Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
$29k-33k yearly est. 10d ago
Patient Care Representative
42 North Dental
Scheduler job in Elkhart, IN
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
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$29k-37k yearly est. Auto-Apply 60d+ ago
Patient Service Coordinator
Insight Hospital & Medical Center
Scheduler job in Coldwater, MI
Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently and effectively navigate through multiple information technology platforms, EHR work queues and applications to provide and support best practices/protocols.
ACCOUNTABILITIES
* All duties listed below are essential unless noted otherwise*
1. Immediately greets patients and visitors as they make contact with the practice.
2. Registers new patients and verifies patient demographics and insurance information on existing patients as they arrive for their appointment.
3. Answers and/or triages patient telephone calls, records complete and accurate messages and obtains necessary instructions from the provider, office manager, nurses, etc. when appropriate.
4. Coordinates the scheduling of patient appointments following the appropriate processes and procedures.
5. Reschedules patients for follow up as requested by providers.
6. Collects the appropriate co-payment, deductible or visit fee; as well as, outstanding balances when appropriate.
7. Provides excellent patient service by documenting information accurately, promptly and legibly in order to meet regulatory requirements and practice standards. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently.
8. Communicates professionally with patients, providers, and co-workers at all times. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork.
9. Maintains the provider schedule to meet customer service, access, and productivity standards of the office.
10. Assists clinical staff and/or providers with outgoing phone calls to patients, pharmacies, or other providers as appropriate.
11. Participates in practice staff meetings
12. May function as a Medical Scribe. Must follow System Policy SP17-14 while functioning in this role.
13. Accurately completes and submits the daily charge and payment reconciliation process.
14. Performs other duties as assigned.
REQUIRED QUALIFICATIONS
Education: High School Diploma or equivalent.
Skills:
* Must be able to understand directions (written and verbal), communicate and respond to inquires.
* Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction.
* General computer and typing proficiency.
* Independent judgment and excellent interpersonal skills requiring minimal supervision and guidance.
Years of Experience: Minimum one (1) year experience in a customer service or clerical setting.
PREFERRED QUALIFICATIONS
Education: Applicable two (2) year college degree or equivalent.
Skills:
* Working knowledge of medical terminology, third-party billing and referral procedures.
* Ability to type 40+ WPM; MS Office Proficiency.
* Proficiency with a relevant EHR system, particularly EPIC.
Years of Experience: Minimum 3 years experience in a clerical or office function. Minimum 1 year experience in a medical office setting.
WORKING CONDITIONS
Physical Demands: Medical office environment; exposure to high volume of clinical patients. Must be able to occasionally lift or carry office equipment and supplies.
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.
Equal Opportunity Employer/Drug-Free Workplace
$28k-38k yearly est. 1d ago
Med Recept/ Scheduler
Beacon Health System 4.7
Scheduler job in South Bend, IN
$1,000.00 Sign on bonus Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. In addition, completes all processes related to the scheduling of surgical procedures including pre-operative testing, office visits and post-operative care. Ensures that world class service is provided at all times.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs various reception and clerical duties in accordance with established policies and procedures by:
* Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments.
* Answering the telephone and taking and relaying messages to clinical staff accurately.
* Scheduling patients with physician providers and maintaining appointments with physician(s) rotation.
* Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system.
* Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed.
* Maintaining patient records, entering charges and posting services performed by the provider.
* Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval.
* Scheduling medical testing, procedures, ancillary services and surgeries for patients.
* Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate.
* Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person.
* Paging physician when necessary and sending information regarding call status and imaging assignments daily.
* When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly, and monitors are sent to patients.
* Performing clerical duties including faxing, copying, typing notes and memos.
* Ordering office supplies and maintaining adequate inventory of supplies.
* Opening and sorting mail daily.
Performs basic patient care duties by:
* Assisting the physician if necessary.
* Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Participating in committees as requested.
* Enhancing professional growth and development through in-service meetings and educational programs as approved.
* Completing other job-related duties and projects as assigned.
Performs surgery and procedure scheduling duties according to established policies and procedures following provider instructions by:
* Preparing surgery schedules and ensuring that corrections, if necessary, are handled in a timely, efficient manner.
* Interpreting physician orders and scheduling procedures accordingly.
* Scheduling all surgery related appointments and testing.
* Providing instructions related to pre-operative, post-operative needs, appointments, medication adjustments and completing the associated documentation.
* Following multiple surgeon protocols for pending surgery cases.
* Tracking all clearances and testing results for provider approval prior to surgery date.
* Tracking all related imaging studies, importing imaging to PACS and pushing images to other facilities as needed for intra-operative viewing.
* Ensuring that all equipment (including special equipment) supplies and implant requests are handled according to departmental policies and procedures.
* Contacting vendors to cover surgical cases and updating them as changes occur
* Completing the surgical order process
* Organizing records for surgery and preparing surgery packet.
* Remaining knowledgeable and compliant with insurance carrier guidelines.
* Ensuring pre-certification guidelines have been met for diagnostic testing and surgical procedures.
* Ensuring medical necessity is documented by complying with scheduling criteria for all insurance carriers.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous related experience in a healthcare/clinical environment, admitting department, physician office practice or scheduling office is preferred. Knowledge of medical terminology and coding is preferred. The ability to speak and write Spanish is desired.
Knowledge & Skills
* Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image.
* Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts.
* Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner.
* Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians.
* Requires analytical skills necessary to solve patient problems and interpret data.
* Requires an understanding of registration and pre-registration processes and the clinical requirements of various medical procedures.
* Requires a basic knowledge of medical terminology, CPT and ICD codes, which includes being able to identify LMRP procedures and check for medical necessity.
Working Conditions
* Works in a medical office environment.
* Flexible work hours.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
$35k-73k yearly est. 15d ago
Residential Scheduler
Adec Inc. 4.2
Scheduler job in Elkhart, IN
The Company:
ADEC's services revolve around one mission: Advocating for and serving people with intellectual and developmental disabilities so they live lives full of informed choice and possibility. ADEC serves more than 1,200 individuals through a variety of programs, including residential, community employment, day programming, and music/recreational therapy.
Why Should you Apply?
ADEC has been providing services to children, adults and families with developmental disabilities for nearly 70 years.
ADEC is a stable well respected active member of the community employing people in both Elkhart and St. Joseph counties. ADEC's Code of Ethics ensure we treat employees with the same dignity and respect we extend to our individuals served.
Up to $50 monthly in student loan assistance
Up to $2500 in tuition assistance
Retirement Program with company match
Holiday, vacation, and sick time
Medical, dental and vision insurance
Gym membership reimbursement
Agency Funded life insurance and long term disability
The Position:
The Group Home Schedulerschedules Group Home Support Staff, including relief, flex, and regular staff to provide coverage of open shifts in the Group Home Program. This includes managing the master schedule and covering openings as a result of vacation and call offs. The Group Home Scheduler provides excellent customer service to employees and managers. This is a great opportunity for someone with scheduling experience, strong computer skills, strong time management and who enjoys working closely with others.
Job Responsibilities:
Coordinate and schedule authorized persons in the open shifts including canceling shifts/persons and shifting scheduled persons to other shifts through use of a master calendar.
Ensure that the Residential Support Staff have their weekly allotted hours by scheduling or assigning them into available open shifts.
Maintain current rosters for Residential Support Staff, Relief, regular on-call staff, overtime staff who are authorized to cover open shifts in the absence of regular staff.
Circulate weekly relief schedules, bi-monthly group home schedules, and monthly relief rosters.
Communicate with Group Home Directors, Managers, and CPO regarding the scheduling needs/problems related to their assigned group homes and the number of open shifts as needed.
Keep requested documentation on overtime usage, scheduling issues for each group home, and relief evaluations.
Other duties as assigned. This job description is subject to change at any time
Job Requirements:
High School Diploma required
Previous scheduling experience in the healthcare field preferred
Ability to understand written directives, write legibly and communicate under stressful conditions
Ability to work independently and be flexible
Demonstrate strong time management and organizational skills in order to prioritize assignments
Successful completion of required trainings
Pass background screening and negative drug test
ADEC is an Equal Opportunity Employer
$23k-26k yearly est. Auto-Apply 6d ago
Senior Scheduler - Data Center Construction
Turner & Townsend 4.8
Scheduler job in South Bend, IN
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Job Description
Turner & Townsend is seeking an experienced Senior Scheduler to manage scheduling as a core project controls function on a large-scale, mission-critical data center construction program. The ideal candidate brings a strong background in construction project controls and expertise in developing and managing integrated schedules for complex, fast-paced projects in hyperscale or other mission-critical environments.
Responsibilities:
Develop, monitor, and update the Integrated Master Schedule (IMS) for large-scale capital programs.
Establish and maintain the schedule management program, processes, and deliverables.
Prepare baseline schedules and schedule basis documentation for approval.
Consolidate contractor schedules into the IMS and ensure consistency across platforms.
Conduct Critical Path and near-critical path analysis; assess impacts and report findings.
Perform Time Impact Analysis (TIA) and “what-if” scenarios to evaluate changes and delays.
Apply Earned Value Management (EVM) to measure project progress and forecast outcomes.
Track progress against baselines, identify schedule variances, and recommend corrective actions.
Conduct resource loading and leveling for accurate schedule planning.
Maintain records of scope changes, trends, and variances affecting schedule performance.
Produce schedule progress reports, trending charts, KPIs, and executive-ready presentations.
Act as a trusted advisor to stakeholders, providing guidance and facilitating decision-making.
Ensure credibility and integrity of all schedule data throughout the project lifecycle.
Maintain liaison with clients and consultants at all project stages.
teams.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Qualifications
Bachelor's degree in construction management, quantity surveying, engineering, or a related field.
A minimum of 5-7+ years of experience in construction scheduling or project controls.
Proven ability to manage schedules for complex, multi-stakeholder projects in a matrix environment.
Expertise in Primavera P6; proficiency in Microsoft Excel and familiarity with BI tools (e.g., Tableau) is a plus.
Strong knowledge of Critical Path Method (CPM), Earned Value Management (EVM), Scope Control, Change Management.
Excellent communication and stakeholder engagement skills.
Experience developing and governing IMS/WBS for large-scale or mission-critical programs.
Ability to consolidate multi-contractor schedules and maintain schedule integrity.
Demonstrated capability to produce high-quality reports and executive-level presentations.
Additional Information
*On-site presence and requirements may change depending on our client's needs*
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at ************************** and **********************
All your information will be kept confidential according to EEO guidelines.
#LI-JD1
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Twitter
Instagram
LinkedIn
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
$66k-94k yearly est. 14d ago
Scheduling Coordinator
Right at Home Grand Rapids and Kalamazoo
Scheduler job in Kalamazoo, MI
Job DescriptionBenefits:
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!
We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!
We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.
The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and employees.
Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties.
Assist with recruiting, hiring, onboarding, training and personnel management.
Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
This role will primarily works in the Kalamazoo office but may need to travel locally to support the business
The desired candidate will possess the following:
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids
$32k-46k yearly est. 5d ago
Service Scheduling Coordinator
Fire Pros
Scheduler job in Goshen, IN
Job Description
Service Scheduling Coordinator
About the Company
M&M Fire Protection and Security is a leader in the industry for providing fire protection services throughout northern Indiana. M&M Fire Protection and Security has an excellent team that are responsible for delivering exceptional service to our customers for their fire and security system inspections, repairs, and installation. We perform mandated inspections and repairs to fire alarm systems, burglar alarm systems, access control systems, as well as CCTV & video surveillance systems. The company is continually growing through its internal sales and marketing activities, strong reputation and business acquisitions. Visit our website to learn more about us, **********************
About The Opportunity
M&M Fire Protection and Security is looking to hire a Service Scheduling Coordinator for our Goshen office. This is a very important and essential role in our company, and the ideal candidate will have to be very well organized, be goal oriented, and have excellent communication skills.
Job Duties include but are not limited to
Continually call our large customer data base to schedule appointments
Obtain information from customers for necessary inspections and service calls
Data entry of customer information
Develop daily routes by geographic area for 10+ technicians that meet revenue expectations
Answer customer calls to schedule inspections, repairs and emergency services
Other duties may include but not limited to filing, faxing, copying etc.
Ability to work well under pressure and with multiple departments and personnel and be a team player.
Must communicate very well with co-workers and customers.
Qualifications
Experience in fast paced call center / telemarketing / dispatcher environment preferred.
Excellent verbal, written and customer service skills.
Prior experience in a commercial services company preferred but not required.
Proven ability to oversee an essential business function and meet goals/deadlines.
Thorough knowledge of general office procedures and equipment.
Ability to function in a fast-paced, team-based environment.
Must be analytical and have excellent problem-solving skills.
Must enjoy talking to customers and have a successful history of developing relationships with customers.
Must be goal oriented and highly motivated to meet department goals
This is a great opportunity for someone that has a history of working well with customers and is also outstanding administrative person that wants to be rewarded for their success
Self-Starter with great organization skills, especially time management skills.
Compensation
Hourly pay: rate is dependent on candidate's experience
Potential Quarterly Bonuses
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
401K with company match
Medical, Dental and Vision
Company paid Short & Long Term Disability
Company paid Life Insurance
Flexible spending accounts, Health and Dependent
AFLAC
Vacation and Personal Time
Paid Holidays
Tuition Reimbursement
*M&M Fire Protection and Security is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
$32k-46k yearly est. 7d ago
Patient Care Representative
42 North Dental
Scheduler job in Elkhart, IN
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
$29k-37k yearly est. Auto-Apply 60d+ ago
Patient Service Coordinator
Insight Hospital & Medical Center
Scheduler job in Bronson, MI
Schedule: Full-Time, Days Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently and effectively navigate through multiple information technology platforms, EHR work queues and applications to provide and support best practices/protocols.
ACCOUNTABILITIES
* All duties listed below are essential unless noted otherwise*
1. Immediately greets patients and visitors as they make contact with the practice.
2. Registers new patients and verifies patient demographics and insurance information on existing patients as they arrive for their appointment.
3. Answers and/or triages patient telephone calls, records complete and accurate messages and obtains necessary instructions from the provider, office manager, nurses, etc. when appropriate.
4. Coordinates the scheduling of patient appointments following the appropriate processes and procedures.
5. Reschedules patients for follow up as requested by providers.
6. Collects the appropriate co-payment, deductible or visit fee; as well as, outstanding balances when appropriate.
7. Provides excellent patient service by documenting information accurately, promptly and legibly in order to meet regulatory requirements and practice standards. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently.
8. Communicates professionally with patients, providers, and co-workers at all times. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork.
9. Maintains the provider schedule to meet customer service, access, and productivity standards of the office.
10. Assists clinical staff and/or providers with outgoing phone calls to patients, pharmacies, or other providers as appropriate.
11. Participates in practice staff meetings
12. May function as a Medical Scribe. Must follow System Policy SP17-14 while functioning in this role.
13. Accurately completes and submits the daily charge and payment reconciliation process.
14. Performs other duties as assigned.
REQUIRED QUALIFICATIONS
Education: High School Diploma or equivalent.
Skills:
* Must be able to understand directions (written and verbal), communicate and respond to inquires.
* Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction.
* General computer and typing proficiency.
* Independent judgment and excellent interpersonal skills requiring minimal supervision and guidance.
Years of Experience: Minimum one (1) year experience in a customer service or clerical setting.
PREFERRED QUALIFICATIONS
Education: Applicable two (2) year college degree or equivalent.
Skills:
* Working knowledge of medical terminology, third-party billing and referral procedures.
* Ability to type 40+ WPM; MS Office Proficiency.
* Proficiency with a relevant EHR system, particularly EPIC.
Years of Experience: Minimum 3 years experience in a clerical or office function. Minimum 1 year experience in a medical office setting.
WORKING CONDITIONS
Physical Demands: Medical office environment; exposure to high volume of clinical patients. Must be able to occasionally lift or carry office equipment and supplies.
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.
Equal Opportunity Employer/Drug-Free Workplace
$28k-38k yearly est. 60d+ ago
Senior Scheduler - Data Center Construction
Turner & Townsend 4.8
Scheduler job in South Bend, IN
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Job Description
Turner & Townsend is seeking an experienced Senior Scheduler to manage scheduling as a core project controls function on a large-scale, mission-critical data center construction program. The ideal candidate brings a strong background in construction project controls and expertise in developing and managing integrated schedules for complex, fast-paced projects in hyperscale or other mission-critical environments.
Responsibilities:
Develop, monitor, and update the Integrated Master Schedule (IMS) for large-scale capital programs.
Establish and maintain the schedule management program, processes, and deliverables.
Prepare baseline schedules and schedule basis documentation for approval.
Consolidate contractor schedules into the IMS and ensure consistency across platforms.
Conduct Critical Path and near-critical path analysis; assess impacts and report findings.
Perform Time Impact Analysis (TIA) and “what-if” scenarios to evaluate changes and delays.
Apply Earned Value Management (EVM) to measure project progress and forecast outcomes.
Track progress against baselines, identify schedule variances, and recommend corrective actions.
Conduct resource loading and leveling for accurate schedule planning.
Maintain records of scope changes, trends, and variances affecting schedule performance.
Produce schedule progress reports, trending charts, KPIs, and executive-ready presentations.
Act as a trusted advisor to stakeholders, providing guidance and facilitating decision-making.
Ensure credibility and integrity of all schedule data throughout the project lifecycle.
Maintain liaison with clients and consultants at all project stages.
teams.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Qualifications
Bachelor's degree in construction management, quantity surveying, engineering, or a related field.
A minimum of 5-7+ years of experience in construction scheduling or project controls.
Proven ability to manage schedules for complex, multi-stakeholder projects in a matrix environment.
Expertise in Primavera P6; proficiency in Microsoft Excel and familiarity with BI tools (e.g., Tableau) is a plus.
Strong knowledge of Critical Path Method (CPM), Earned Value Management (EVM), Scope Control, Change Management.
Excellent communication and stakeholder engagement skills.
Experience developing and governing IMS/WBS for large-scale or mission-critical programs.
Ability to consolidate multi-contractor schedules and maintain schedule integrity.
Demonstrated capability to produce high-quality reports and executive-level presentations.
Additional Information
*On-site presence and requirements may change depending on our client's needs*
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at ************************** and **********************
All your information will be kept confidential according to EEO guidelines.
#LI-JD1
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Twitter
Instagram
LinkedIn
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
The average scheduler in Portage, MI earns between $22,000 and $69,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Portage, MI
$39,000
What are the biggest employers of Schedulers in Portage, MI?
The biggest employers of Schedulers in Portage, MI are: