Medical Support Assistant (Medical Receptionist)
Scheduler job in Salem, VA
Job DescriptionOverview Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Salem VA Medical Center located at 1970 Roanoke Blvd. Salem, VA 24153. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
Provide general reception support in the Release of Information (ROI) offices at various medical centers.
Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
Make outgoing and receive incoming phone calls.
Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
Review ambulance claims for eligibility and payment.
Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.
Qualifications
Citizen of the United States of America.
Ability to speak clearly, hear and write English.
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
Heavy phone and computer usage, often simultaneously.
Familiarity with medical terminology, hospital terminology and/or clinics.
Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
Have the following experience or education (or combination of both) to meet minimum qualifications for employment:
Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.
One year of education above high school or one to two years of related job experience.
Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
Ability to pass a required level of security clearance (NACI-level background check).
No sponsorship available
All candidates must be able to:
Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Patient Services Coordinator, Home Health
Scheduler job in Roanoke, VA
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required** **Experience/Skills:**
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
+ Must have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Patient Service Representative
Scheduler job in Roanoke, VA
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
Auto-ApplyPatient Care Specialist I
Scheduler job in Roanoke, VA
Patient Care Specialist I- Ambulatory
Pinnacle's Voice: A Tale of Transformation & Recovery
“I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.”
-Patient, Pinnacle Treatment Centers
About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 35,000 individuals daily resulting in a network of care spanning across the country.
Position Overview: As a Patient Care Specialist- I of Ambulatory Services (PCS-I AMB), you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment.
Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth.
Variable Pay Structure: Competitive compensation based on experience, education, and licensure.
Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program.
STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program.
Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates.
Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance.
Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population.
Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences.
Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth.
Qualifications:
High school diploma or equivalent.
Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word).
Valid driver's license in state of employment.
CPR/MANDT certification - training provided locally and updated as required.
Ability to travel up to 20% in local area
Preferred:
At least six (6) months experience working in a behavioral healthcare setting.
Basic knowledge of addiction and the recovery process.
Responsibilities:
Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism.
Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully.
Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team.
Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation.
Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation.
Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments
Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure.
Monitor patient self-administration of medications and obtain and record vital signs, reporting changes to medical staff as needed.
Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration.
Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards.
Facilitate or support patient activities and recovery support groups and encourage participation and engagement.
Support patients in developing essential life and recovery skills through guidance, encouragement, and structured activities.
Assist with the development of weekly meal plans and grocery orders in alignment with established guidelines and budgets, using the process to teach and reinforce independent living skills through hands-on practice.
Support patients in facilitating their aftercare plans by helping gather and document basic information (i.e., appointment dates, referrals, or resources) and communicate any concerns or barriers to the treatment team.
Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records. Follow all established safety guidelines for group outings.
Organize and facilitate store runs for or with patients in accordance with established guidelines, ensuring safety and adherence to procedures.
Maintain a clean and safe physical environment by performing recovery home and bedroom inspections, practicing universal precautions, and reporting or addressing facility concerns
Perform all duties in alignment with CARF standards to support continuous accreditation readiness.
Maintain ongoing, current, and required training for best practice service delivery.
Perform other duties as assigned
Join our team & Start Saving Lives Today
Patient Care Specialist I
Scheduler job in Roanoke, VA
Job Description
Patient Care Specialist I- Ambulatory
Full-time (Day-shift)
Pinnacle's Voice: A Tale of Transformation & Recovery
“I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.”
-Patient, Pinnacle Treatment Centers
About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 35,000 individuals daily resulting in a network of care spanning across the country.
Position Overview: As a Patient Care Specialist- I of Ambulatory Services (PCS-I AMB), you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment.
Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth.
Variable Pay Structure: Competitive compensation based on experience, education, and licensure.
Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program.
STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program.
Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates.
Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance.
Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population.
Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences.
Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth.
Qualifications:
High school diploma or equivalent.
Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word).
Valid driver's license in state of employment.
CPR/MANDT certification - training provided locally and updated as required.
Ability to travel up to 20% in local area
Preferred:
At least six (6) months experience working in a behavioral healthcare setting.
Basic knowledge of addiction and the recovery process.
Responsibilities:
Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism.
Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully.
Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team.
Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation.
Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation.
Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments
Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure.
Monitor patient self-administration of medications and obtain and record vital signs, reporting changes to medical staff as needed.
Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration.
Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards.
Facilitate or support patient activities and recovery support groups and encourage participation and engagement.
Support patients in developing essential life and recovery skills through guidance, encouragement, and structured activities.
Assist with the development of weekly meal plans and grocery orders in alignment with established guidelines and budgets, using the process to teach and reinforce independent living skills through hands-on practice.
Support patients in facilitating their aftercare plans by helping gather and document basic information (i.e., appointment dates, referrals, or resources) and communicate any concerns or barriers to the treatment team.
Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records. Follow all established safety guidelines for group outings.
Organize and facilitate store runs for or with patients in accordance with established guidelines, ensuring safety and adherence to procedures.
Maintain a clean and safe physical environment by performing recovery home and bedroom inspections, practicing universal precautions, and reporting or addressing facility concerns
Perform all duties in alignment with CARF standards to support continuous accreditation readiness.
Maintain ongoing, current, and required training for best practice service delivery.
Perform other duties as assigned
Join our team & Start Saving Lives Today
Maintenance Scheduler
Scheduler job in Narrows, VA
LONG TERM MAINTENANCE PROJECT - NO PER DIEM
Schedule management for routine maintenance, plant maintenance outages, projects and programs; includes preparation of weekly schedule performance metrics and reports for maintenance personnel as well as projects. Other duties may be assigned.
RESPONSIBILITIES:
Responsible for the development of weekly maintenance schedules within the scope of the operating units. Lead weekly meetings with the operations and maintenance teams to solicit and prioritize work to be scheduled for the following weeks. Receive feedback on schedule adherence and performance for the previous week. Coordinate activities with maintenance personnel, production, and engineering.
- Reviews and incorporates historical data from purchase orders, subcontracts, productivity analysis reports, etc. into unit and man-hour figures
- Estimates worker-hours and materials required to complete the job
- Reviews specifications, drawings, etc. to determine scope of work and required contents of estimates
- Maintains files of working documents and back-up for estimate figures.
- Reads and interprets instructions and documentation and plans work activities.
- Moves materials and equipment to work locations and sets up work sites
- Follows all hazardous waste handling guidelines.
- Completes records, maintains tools and equipment, and performs various clean-up and housekeeping activities.
- Responsible for observing and complying with all safety and project rules.
- Performs other duties as required.
BENEFITS:
Brown and Root offers a selection of competitive lifestyle benefits which include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.
Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Patient Service Tech Specialist
Scheduler job in Roanoke, VA
Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities)
Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees
Possess the ability and skills necessary to provide orientation and training
Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
Operate personal computer
Qualifications
Requires a High School Diploma or equivalent with 2+ yrs Experience
Phlebotomy Certification with 2+ yrs Experience--Must meet all state & local requirements
Requires a valid driver's license & clean driving record
Legal Authorization to Work in the US
Additional Information
Pay: DOE
Shift:
8:30a-3p M-Th, 8:30a-12p Fri
2 Month Contract +/-
Patient Service Representative
Scheduler job in Lynchburg, VA
Job Details 41-00-Lynch - Lynchburg, VADescription
Patient Services Representative
RESPONSIBLE TO: Practice Manager
JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Responsibilities include, but are not limited to, the following:
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
Closes the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Other
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Typical Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand
coordination. Involves standing and walking. Employee will occasionally be asked to lift and
carry items weighing up to 30 pounds. Normal visual acuity and hearing are required.
Employee will work under stressful conditions, and be exposed to bodily fluids on a regular
basis.
Typical Working Condition
Work is performed in a reception area and involves frequent contact with patients. Work may
be stressful at times. The employee must be comfortable dealing with conflicts and asking
patients for money. Interaction with others is constant and interruptive. Contact involves
dealing with sick people.
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Qualifications
EDUCATIONAL REQUIREMENTS:
High school diploma required.
QUALIFICATIONS AND EXPERIENCE:
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Medical Receptionist
Scheduler job in Blacksburg, VA
Medical Receptionist - PRN
At OrthoVirginia, we are dedicated to championing healthy, vibrant, and active communities-one person at a time. With a focus on compassion, excellence, and unity, we strive to set the standard for patient-centered, high-quality orthopedic care. When you join our team, you're helping us make a meaningful difference in people's lives every day.
Why Choose OrthoVirginia?
A Collaborative, Team-Oriented Environment
Join a supportive and dynamic team where your contributions are valued, and your expertise is recognized. At OrthoVirginia, teamwork is at the heart of everything we do, allowing you to grow while providing exceptional care.
Exceptional Benefits Package
We believe in taking care of our team. As part of OrthoVirginia, you will receive:
Competitive Salary
Medical, Dental, and Vision Benefits
Paid Time Off (PTO)
Generous 401(k) Retirement Plan
Are you passionate about making a positive impact on patients' lives and providing exceptional customer service? As a Medical Receptionist, you'll be the welcoming face of our clinic, ensuring that every patient feels valued from the moment they walk through the door. You'll play a key role in keeping our office running smoothly, managing appointments, assisting with insurance verifications, and supporting our healthcare team. If you're looking to be part of a dynamic and caring team where your contributions truly matter, this is the role for you!
Primary Functions & Responsibilities:
Greet patients, manage the front desk, answer phones, and schedule appointments.
Enter and update patient info, verify insurance, obtain authorizations, and collect co-pays.
Provide administrative support, including filing, dictation, and managing office supplies.
Coordinate with billing for payment processing and collections.
Serve as a liaison between patients and clinical staff, ensuring smooth communication and customer service.
Manage patient intake, appointment scheduling, and record-keeping.
Collect payments, post charges, and handle insurance and billing matters.
Address patient inquiries, resolve issues, and maintain positive relationships with patients, staff, and insurers.
Demonstrate knowledge of insurance plans, benefits, authorizations, billing, and appeals.
Position Requirements:
High school diploma or equivalent.
One year of relevant office experience; medical office experience preferred.
This organization participates in E-Verify. Esta organizacion participa en E-Verify
Pre-Employment background check, drug screen and TB test required for all new hires.
OrthoVirginia, Inc. is an Equal Opportunity Employer.
Patient Service Coordinator
Scheduler job in Cave Spring, VA
Reports To: Center Manager
Shift Schedule: Days, 8am - 5pm (varies)
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Competitive health, vision and dental benefits
Employer paid long term disability benefits
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
We require the following:
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic Medical Records (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Medical Receptionist (PSC)
Scheduler job in Lynchburg, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Auto-ApplyPatient Access Coordinator PRN
Scheduler job in Martinsville, VA
"
Schedule: Sunday-Saturday variable shifts
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .
More about our team
Working in a hospital's Patient Access Department offers a unique blend of administrative, interpersonal, and healthcare-related experiences. It's often the first point of contact for patients, so the role is both impactful and rewarding. Here are some key perks: Gain firsthand experience in the healthcare system, which is valuable for career growth in medical administration or clinical roles. Work closely with nurses, doctors, and other departments, building strong professional relationships. Offer varied shifts (day, evening, overnight), which can suit different lifestyles. Your work helps streamline hospital operations, reducing wait times and improving patient satisfaction.
How you'll contribute
A Patient Access Coordinator II who excels in this role:
· Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy.
· Distribute forms, documents, and educational handouts to patients and/or family members.
· Meets with patients and or caregivers to exchange necessary information and documentation. Provides explanation of process and address concerns and questions.
· Communicates with admitting physician's office, nursing unit staff and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
· Schedules appointments and communicates scheduling changes with appropriate departments and co-workers.
· Verifies insurance benefits and validates authorizations/pre-certifications.
· Review's physician's orders for completeness and compliance requirements, i.e. covered tests, prior authorizations, and ensures forms and record completeness.
· Completes estimations, reviews upfront collections process, processes payments, establish payment arrangements, and reviews patient's propensity to pay and escalates accordingly.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
· Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
· Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
· Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
· Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement
What we're looking for
The right person who will serve as the liaison between the physicians; the insurance companies; and the patients. Gathers information from the physicians, patients, and insurance companies and enters into the computer system to create an electronic record. Obtains prior authorizations from insurance companies for procedures, medications, and tests
Applicants must have a High school diploma or equivalent. Additional requirements include:
· Basic knowledge of CPT & ICD10 codes. Knowledge of Medicare, Medicaid and Managed Care Payers, as well as Medical Terminology preferred.
· Must be able to type 30 WPM; with high degree of accuracy.
· Cross-trained in 2 or more areas of Patient Access and willing to be re-assigned to fit the needs of the department. Must be cross trained and willing to work in the Emergency Department.
· One to two years customer service and/or health care experience
EEOC Statement
Sovah Health - Martinsville is an Equal Opportunity Employer. Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
"
Auto-ApplyService Authorization Specialist
Scheduler job in Lynchburg, VA
Hours: Full-time (37.5 hours per week), Monday through Friday, 8:30 a.m. - 5:00 p.m.
Compensation dependent on experience
The Service Authorization Specialist accurately identifies, retrieves, and completes insurance authorization requests on behalf of individuals receiving services at Horizon Behavioral Health.
Required Education and Experience
High school diploma / GED
Two (2) to three (3) years of related service authorization experience, preferably with DMAS/MES systems
An equivalent combination of education and experience may be considered.
Related Knowledge, Skills and Abilities
Knowledge of available federal, state, and local benefits.
Knowledge of community mental health and public health.
Knowledge of billing procedures/policy compliance for social service departments, courts, hospitals, employers, insurance carriers, and referring agencies.
Knowledge and understanding of service authorization request processes.
Knowledge of the principles, procedures, and techniques related to financial intakes, client billing, Medicaid, Medicare, and commercial insurances.
Ability to communicate effectively to facilitate appropriate admissions and relay information to others as part of a team.
Ability to perform interviews to obtain information and to formulate appropriate responses.
Ability to manage time to ensure multiple competing deadlines are met.
Ability to provide positive, collaborative, and professional working relations among coworkers and representatives in the community.
Ability to record data accurately and complete documentation within established expectations and by communicated deadlines.
Ability to respond effectively to changes in the work environment in a positive and professional manner.
Ability to work in and contribute to a collaborative team environment.
Ability to work independently with minimal supervision.
Willing and available to work modified schedules (weekends, holidays, etc.) as required.
Ability to drive and must possess a valid Virginia driver's license. May be required to travel to different Horizon worksites during the day based on operational needs or provide administrative support at other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites.
The Best Benefits for Those Who Take Care of the Community
We're proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon's annual wellness programs and various opportunities to interact with the community through the year. Horizon's clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.
To Apply - Please visit our online career center at **********************************
Horizon Behavioral Health is an Equal Opportunity Employer (EOE).
Auto-ApplyAccess/Mobile Crisis Coordinator
Scheduler job in Covington, VA
Job Description
** $5,000 sign-on bonus available for Virginia licensed LPC's or LCSW"
The Same Day Access and Mobile Crisis Coordinator will serve as a dual role within access and mobile crisis services. This position is responsible for the coordination of daily operations and clinical functioning of crisis intervention, access, and mobile crisis services provided to individuals with mental illness, substance use disorders, and/or intellectual disabilities. Responsible for secondary clinical and administrative supervision of staff in collaboration with the same day access and mobile crisis supervisor. Assists the same day access and mobile crisis supervisor in planning, developing, organizing, and monitoring of clinical services. Complete intakes and assessments to determine appropriateness for services. This will include a wide variety of individuals for triage, assessment, initial treatment planning, annuals, authorization of services and referrals. This position will provide therapy in a group setting. Participate in treatment team meetings with psychiatrist and other services team members.
The Mobile Crisis coordinator (MCC) position provides oversight, dispatches, and monitors the safety of a team of clinicians that provide mobile crisis responses in the AHCS catchment area where the individual lives, works, participates in services, or socializes (i.e., includes but is not limited to schools, homes, places of employment or education, and/or community settings) as identified by the Mobile Crisis Supervisor. Assists the mobile crisis supervisor with the continuing development/evolution, maintenance, hiring, supervision and oversight of mobile crisis program and planning including 24 hours a day, 7 days a week as needed. Position collaborates with all AHCS' stakeholders, as well as assist in providing training for staff.
Additional Responsibilities Include: Rotation of after hours on-call consultation to Emergency Services staff who are providing pre-admission screens and crisis intervention. Participation in the agency committees as assigned. Serving on a variety of local and VACSB workgroups or committees tasked to identify methods for system improvements and/or to represent the interests and clients of AHCS. Participates in VACSB Council. This position will require some travel for supervision, trainings, meetings, and back-up crisis responses.
The Access Coordinator will function collaboratively within the Assessment, Emergency Services, and Mobile Crisis Services with primarily reporting to the Mobile Crisis Supervisor.
Education: Master's Degree in clinical mental health counseling or social work (required).
Experience: Outpatient or inpatient clinical mental health and/or substance use treatment experience (required); crisis intervention experience (required)
Licensure/Certifications: LPC or LCSW or license eligible (Required); Completion of the DBHDS approved Certification Training Program for Preadmission Screening Evaluators (required but can be obtained within 60 days of hire); Valid Driver's License (required)
Candidates who are offered a position must undergo a background check, including social services review, and drug screen. Virginia has restrictions on hiring individuals with certain convictions. Here is the list: ************************************************************************* - *************************************************************************
Patient Services Coordinator, Home Health
Scheduler job in Roanoke, VA
Become a part of our caring community and help us put health first
The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Must have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyMaintenance Scheduler
Scheduler job in Narrows, VA
LONG TERM MAINTENANCE PROJECT - NO PER DIEM Schedule management for routine maintenance, plant maintenance outages, projects and programs; includes preparation of weekly schedule performance metrics and reports for maintenance personnel as well as projects. Other duties may be assigned.
RESPONSIBILITIES:
Responsible for the development of weekly maintenance schedules within the scope of the operating units. Lead weekly meetings with the operations and maintenance teams to solicit and prioritize work to be scheduled for the following weeks. Receive feedback on schedule adherence and performance for the previous week. Coordinate activities with maintenance personnel, production, and engineering.
* Reviews and incorporates historical data from purchase orders, subcontracts, productivity analysis reports, etc. into unit and man-hour figures
* Estimates worker-hours and materials required to complete the job
* Reviews specifications, drawings, etc. to determine scope of work and required contents of estimates
* Maintains files of working documents and back-up for estimate figures.
* Reads and interprets instructions and documentation and plans work activities.
* Moves materials and equipment to work locations and sets up work sites
* Follows all hazardous waste handling guidelines.
* Completes records, maintains tools and equipment, and performs various clean-up and housekeeping activities.
* Responsible for observing and complying with all safety and project rules.
* Performs other duties as required.
BENEFITS:
Brown and Root offers a selection of competitive lifestyle benefits which include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.
Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
JOB QUALIFICATIONS & REQUIREMENTS:
In addition to Level 1 competencies: Has in-depth experience, knowledge and skills in own discipline. Works independently with minimal guidance. Usually determines own work priorities. Acts as a resource for colleagues with less experience. May stabilize at this level for many years. Has expertise in own discipline. Applies knowledge and skills to a wide range of standard and nonstandard situations. Interprets customer needs, assesses requirements and identifies solutions to non-standard requests. Uses best practices and knowledge of internal/external business issues to improve products or services in own discipline. Solves moderately complex problems; takes a new perspective on existing solutions. Manages own time to meet agreed targets; develops plans for short-term work activities in own area. Explains difficult issues and works to establish consensus. Promotes teamwork; coaches and guides others. Typically has 0-3 years relevant experience. Basic working knowledge of Primavera 6 v8.4 and be proficient in Excel and SAP Experience.
* Work within precise limits or standards of accuracy.
* Make decisions based on measurable criteria.
* Apply shop mathematics to solve problems
* Plan work and select proper tools.
* Visualize objects in three dimensions from plans and drawings.
* Work at heights without fear.
* Compare and see differences in the size, shape and form of lines, figures and objects.
PHYSICAL REQUIREMENTS
1. Strength:
a. Standing 60% Walking 20% Sitting 20%
b. Lifting 50 lb.
Carrying 50 lb.
Pushing 70 ft-lb.
Pulling 70 ft-lb.
2. Climbing F
Balancing F
3. Stooping O
Kneeling O
Crouching O
Crawling O
Reaching C
Handling C
Fingering F
EXPLANATION OF SYMBOLS
NP Not Present
O Occasionally (0-33%) F Frequently (34-66%) C Constantly (67-100%)
Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.
Patient Service Representative
Scheduler job in Lynchburg, VA
Job Details 41-00-Lynch - Lynchburg, VA $17.50 - $20.00 HourlyDescription
Patient Services Representative
RESPONSIBLE TO: Practice Manager
JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Responsibilities include, but are not limited to, the following:
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
Closes the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Other
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Typical Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand
coordination. Involves standing and walking. Employee will occasionally be asked to lift and
carry items weighing up to 30 pounds. Normal visual acuity and hearing are required.
Employee will work under stressful conditions, and be exposed to bodily fluids on a regular
basis.
Typical Working Condition
Work is performed in a reception area and involves frequent contact with patients. Work may
be stressful at times. The employee must be comfortable dealing with conflicts and asking
patients for money. Interaction with others is constant and interruptive. Contact involves
dealing with sick people.
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Qualifications
EDUCATIONAL REQUIREMENTS:
High school diploma required.
QUALIFICATIONS AND EXPERIENCE:
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Medical Receptionist
Scheduler job in Lynchburg, VA
OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Registration Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position Summary
The Registration Coordinator serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations.
Primary Functions & Accountabilities
Maintain the registration desk, answer phone lines, and schedule appointments
Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.)
Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
Coordinate with billing office on collections and balancing payments.
Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service.
Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service
Ability to work flexible schedules to meet clinic needs
Knowledge, Skills & Abilities
Must be able to multi-task with a strong sense of responsibility and initiative
Strong written and verbal communication and interpersonal skills
Exceptional customer service skills and focus
Must be comfortable assessing situations and resolving or escalating as required
Able to establish/maintain effective working relationships with patients, staff payers and team members
Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes
Must be able to understand and explain most insurance and billing questions as it pertains to the patient
Position Requirements
High school diploma or equivalent
One year of relevant office experience; Medical office experience preferred
Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy
This organization participates in E-Verify. Esta organizacion participa en E-Verify.
Patient Service Coordinator
Scheduler job in Cave Spring, VA
Reports To: Center Manager Shift Schedule: Days, 8am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
* Paid time off (PTO) & 8 company paid holidays
* Tuition reimbursement
* 401k with employer matching
* Competitive health, vision and dental benefits
* Employer paid long term disability benefits
* Pet Wellness coverage, legal assistance and identity protection
* Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
* Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
* Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
* Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
* Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
We require the following:
* High school diploma or general education degree (GED) equivalent.
* Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
* Experience with Electronic Medical Records (EMR) systems, required.
* Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
* Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Patient Services Coordinator/Receptionist
Scheduler job in Collinsville, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Auto-Apply