Scheduler jobs in Tuckahoe, VA

ABOUT THE COMPANY: Richmond Gastroenterology Associates, Inc. (RGA) has been serving the greater Richmond community since the late 1970s. We provide superior service at every encounter, every day. We are Passionate about Prevention. COMPENSATION & BENEFITS: RGA is an Equal Employment Opportunity employer. We value our employees' time and talent, and offer a competitive compensation and benefits package for full-time employees, which includes medical, dental, vision, basic and optional life insurance, long-term disability, flexible spending accounts, health savings account, 401(k) profit sharing, paid holidays, paid time off, tuition reimbursement, a competitive salary and an enjoyable work environment. ABOUT THIS POSITION: The Surgical Scheduler plays a vital role in the medical practice and in many respects, is the "voice of the company." This position requires excellent interpersonal skills, impeccable telephone etiquette, a friendly and outgoing personality, and the ability to multi-task in a fast-paced healthcare environment. ESSENTIAL JOB DUTIES: The Essential Job Functions are: Answers and triages incoming calls as appropriate while routinely checking and responding to Voicemail Messages within designated time periods. Frequent documentation of patient records Schedules New and Follow-Up Office/Telemedicine Appointments, Endoscopic Procedures, and diagnostic tests if instructed. Completes all scheduling processes as required including but not limited to pre-procedure questionnaires, initiated cardiac clearances, and mailing preparation instructions. Initiates and/or completes Patient Registration process. Creates, updates, and verifies patient account information in Electronic Health Record, including Insurance, Mailing Address, Phone Numbers, Email Address, Primary Care Provider (PCP) and Referring Provider (if different from PCP). Runs eligibility check for insurance prior to scheduling. Contacts patients referred to Richmond Gastroenterology as assigned, following proper procedure. Thoroughly documents all relevant patient medical history and information in electronic health records (EHR), and follows defined pre-procedure protocols, including communications to Providers when necessary. Initiates and communicates with RGA Billing Department all requests for insurance referrals, deductible, and pre-certification/pre-authorizations, as per Policy/Procedure. Communicates and collaborates with other team members including RGA Clinical Teams, Billing Department, Administrative Team, PCP and referring providers for continuity of care. Manages and completes all relevant and applicable tasks and queues in HER. Reports any concerns, patient complaints, or connectivity disturbances to Operations Manager as necessary. Reaches out to Operations Manager as a resource for questions pertaining to Policy, Procedures, and Scheduling. Responsibilities related to compliance and work habits: Upholds patient confidentiality, HIPAA, and OSHA rules and regulations Responsible for compliance and adherence with any necessary infectious disease policies, regulations, and guidelines as mandated by local, state, and/or federal regulations Maintains a safe work environment Timely completion of all compliance training and testing Responsibilities related to company mission, culture, and engagement: Actively engage in RGA C.A.R.E.S. - Compassion, Accountability, Respect, Empowerment, and Service Actively participate in achieving the company's Mission, that being to optimize the health of our patients and community by providing compassionate, state of the art care to adults with digestive and liver disease Adhere to the company's Code of Conduct, to conduct business with honesty, integrity, and in an appropriate manner for services provided, while ensuring that its business arrangements comply with relevant state and federal statutes and regulations Consistently work on ways to engage our patients, improve their care experience and maintain strong relationships with referring physician offices and other referral sources. Create an environment of trust and healthy working relationships. Exemplify a "can-do" attitude and commitment to excellence QUALIFICATIONS & CERTIFICATIONS: Must have excellent communication skills, verbal and written, proper use of grammar, spelling, punctuation Ability to adapt to changing healthcare environment and lead by example Exceptional customer service and communication skills, verbal and written Knowledge of insurance carrier requirements and correct coding procedures Ability to multi-task in a fast-paced environment Ability to learn and navigate multiple computer programs at once, including EHR MENTAL AND PHYSICAL REQUIREMENTS: Ability to work well under pressure with diverse groups of professionals and physicians Ability to multi-task in a fast-paced environment, which may include frequent interruptions Must demonstrate sensitivity to cultural differences within team and community Work may involve prolonged periods of sitting, standing, reaching and the ability to push or pull items weighing 30 pounds or less. Required to operate computer keyboard, mouse, and monitor The above description is meant to describe the essential functions of the position. Workflow expectations may change from time to time. This job description is not meant to capture every step or every change in the Medical Scheduler's daily workflow.

DPR is currently looking for a Project Scheduler. Scheduling will be of commercial projects within our core markets: Healthcare, Advanced Technology, Life Sciences, Higher Education and Corporate Office. Schedulers will work closely with Superintendents, Project Managers, Estimators and Regional Leadership teams and will be responsible for the following: Ability to grow capacity of team members on planning & scheduling best practices. Ability to motivate and build trust amongst project teams during planning sessions. Facilitate collaborative planning sessions with DPR project team, subcontractors, designers, and stakeholders to get input for sequencing, manpower and durations, as it relates to overall project milestones. Develop contract (baseline) schedule and maintain contract schedule updates with project teams. Help teams manage preconstruction planning, design development, bid / buy-out, long lead procurement items, construction sequences, startup, testing & commissioning. Support Resource loading, Crew logic, Cost loading, & Variance report as required. Coordinate with and include subcontractor schedule input and perspectives when applicable. Ability to integrate the schedule and BIM model using 4D tools is a plus. Provide risk management input on key schedule milestones. Alert entire project team, including owner, to potential problem areas or deviations from the plan. Assist in development of recovery plans, mitigation options, or delay analysis. Create variance reports, graphics, and narratives to highlight issues or conflicts. Create visual references / diagrams / graphics using schedule data to further describe the project plan, current status, and upcoming scopes of work. Ability to help guide teams with vertical alignment between the P6 schedule and any outside form of detailed tracking such as procurement logs or level 4 & 5 commitment based construction tools. Understanding of CPM, LBMS and Takt scheduling theory, level of detail, and execution. Experience with Smartsheet is a plus. Qualifications We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess: 3+ years of experience as a Scheduler, preferably within DPR's Core Market projects. Bachelor's degree in Construction Management, Engineering, or related field; or equivalent field experience. Oracle Primavera P6 experience. A strong work ethic and a “can-do” attitude. Effective problem-solving skills. A flexible, detailed-oriented team player with the ability to manage multiple tasks, work with diverse personalities & work styles, produce quality work, and consistently meet deadlines. This position is salaried. #LI-DF1 DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

Check this out! Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each department in one location. When: Every Wednesday from 10am-12pm Location: 2400 Gaskins Rd. Richmond, VA The Staff Scheduler is responsible for preparing and publishing the schedule for the community while ensuring proper staffing levels are maintained per regulation and overtime is minimized. Qualifications Registered Medication Aide Required Computer skills including but not limited to MS Office, email, and scheduling software, preferably OnShift Interpersonal, organizational, and communication skills Ability to juggle swing shifts and the individual availability of all staff Demonstrates good judgment, problem solving and decision making skills Ability to work independently Staffing and scheduling experience preferred Culture Ambassador Models the core values of the company: We Care About People We Do the Right Thing We are Passionate, Have Fun, and Celebrate Success We Speak Up! It's Our Responsibility We Take Ownership and Add Value We are Respectful Areas of Primary Responsibility Creates and maintains staff schedules on a daily, weekly, and monthly basis per state guidelines and under the supervision of the department heads Maintains and schedules for sick, vacation, and long term leave requests Post the schedule by the 15th of the month for the following month Maintain overtime under the 3% threshold Communicate hiring needs based on hard to fill shifts and/or positions

Full-time Description VPFW is looking for a full-time OBGYN Scheduler to serve as first point of contact for incoming calls. In this position, you will assist patients with scheduling and rescheduling, identify and resolve patient needs and make outbound calls for rescheduling appointments. This position is located in-office within our call center department at the VPFW Koger Center location - 1212 Koger Center Blvd. Requirements Essential Functions: Responds promptly and professionally to a large volume of telephone and messaging inquiries from patients, assisting patients with scheduling, rescheduling and other issues as needed. Manages a combination of inbound and outbound calls in quantity of 75 - 120 patient calls per day. Verifies and updates patient demographics, insurance eligibility, and follows appointment protocols during scheduling. Monitors and responds to patient communications through Klara, our text-based platform. Maintains up-to-date knowledge of provider schedule preferences, appointment types and practice protocols. Provides backup support to the front desk team, including greeting, checking patients in and out, and collecting payments. Maintain regular and predictable attendance. Knowledge Skills and Abilities: Excellent verbal and written communication skills, with a professional and empathetic manner. Demonstrates active listening skills with the ability to ask clarifying questions, understand patient concerns, and provide appropriate solutions. Proficiency in composing clear and professional communications to patients via our text-based platform, Klara. Assesses inquiries and challenges with good judgment and clear communication to assure appropriate response. Strong problem-solving skills with sound judgment to resolve patient inquiries and scheduling challenges. Demonstrated ability to multitask, prioritize, and manage a fast-paced, high-volume workload with accuracy and attention to detail. Proficiency in medical terminology, electronic health records (EHR), and scheduling systems. Ability to coordinate and cross-reference multiple physician schedules across various specialties. Education and Experience: At least 1-2 years of customer service experience. Previous medical front office experience strongly preferred. OBGYN experience a plus. Bilingual skills (English/Spanish) a plus. High school diploma or equivalent.

WORLD WIDE PROFESSIONAL SOLUTIONS is a project solutions organization committed to implementing lean constructions, collaborative contracting, and execution approaches to enable breakthroughs in performance. World Wide Professional Solutions (WWPS) is seeking an experienced and motivated Senior Scheduler to join our project team supporting a large-scale Bio Pharma construction project in Richmond, VA. The successful candidate will bring a strong background in Bio Pharma construction scheduling with experience managing complex, fast-paced capital projects. Candidates with both Bio Pharma and Semiconductor experience are highly encouraged to apply. This role will be onsite, working directly with the client and project partners to ensure that all scheduling and reporting activities align with project milestones, procurement requirements, and critical path objectives. This is an onsite position in Richmond, VA. Candidates must be local, open to relocation with an approved package, or able to support the project onsite through a per-diem arrangement.Key Responsibilities Develop and maintain detailed project schedules for base-build and process systems in large-scale Bio Pharma construction environments. Coordinate and integrate multiple schedules covering engineering, procurement, construction, commissioning, and validation phases. Collaborate closely with design, construction, and OEM vendor teams to define procurement schedules and long-lead item tracking aligned with project timelines. Serve as a key liaison with project controls, trade partners, and client representatives to ensure transparent communication of schedule impacts and risk mitigation strategies. Lead and mentor a team of schedulers and planning technicians responsible for maintaining trade, fabrication, and installation schedules. Aggregate and reconcile data from various project sources to maintain the master schedule and ensure alignment with the plan of record. Support schedule integration with commercial systems and procurement packages to ensure synchronization between purchasing and construction delivery. Drive continuous improvement in scheduling processes, performance metrics, and project delivery outcomes. Prepare, baseline, and maintain project schedules independently and collaboratively. Perform schedule analysis, identify risks, and recommend corrective actions. Track and document project progress, milestones, and deliverables. Generate weekly and monthly reports and schedule narratives for project leadership. Support Project Managers with schedule data for cost forecasting and performance tracking. Requirements 5+ years of Demonstrated experience in Bio Pharma Construction scheduling (required). 5+ years of Experience with Semiconductor or Advanced Manufacturing projects (preferred). Proven ability to coordinate and organize multiple sources of schedule input and performance data into an integrated master schedule. Proficiency in Primavera P6 required. Advanced Excel and analytical skills required (VBA, Access, or SQL knowledge helpful). Strong written and verbal communication skills. Highly organized, detail-oriented, and proactive in identifying schedule conflicts or risks. Ability to lead within a collaborative, fast-paced construction environment. Experience with Lean Construction principles, Pull-Planning, and Last Planner Systems strongly preferred. Experience in base-build and/or greenfield project scheduling. Minimum education: High school diploma (required); AA or higher in Construction Management, Engineering, or Computer Science (preferred). Education Bachelor's degree in Engineering, Construction Management, or related field (preferred). Equivalent experience will be considered. Why Join WWPS? This is a full-time position with World Wide Professional Solutions. We offer excellent benefits starting on Day One, including: Medical, dental, and vision insurance Life insurance Short- and long-term disability coverage Company-match retirement plan Paid holidays and time off Join WWPS and contribute to delivering a world-class Bio Pharma facility that supports life sciences innovation and critical U.S. healthcare infrastructure. This is a full-time position for World Wide Professional Solutions. We offer excellent benefits including medical, dental, vision, life, short term disability, long term disability, and a company match retirement plan. All benefits begin the FIRST DAY of employment. World Wide Professional Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The responsibilities of this job include, but are not limited to, the following: Helping patients who require assistance while using the kiosk. Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Physician or Extender; Respectfully handling Physician and Nurse requests in a timely manner; Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness; Verifying all patient demographic, health, pharmacy, and insurance information; Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed; Thoroughly answering questions the patient may have concerning his or her bill and insurance coverage.; Referring billing questions to the appropriate parties as needed; Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system; Discharging the patient and completing his or her visit by processing incurred charges; Completing all cash management duties to include counting and accounting for money collected at the end of the shift; Obtaining change for the front office, supplies, or other materials as directed by the Patient Service Coordinator (PSC), Direct of Medical Support (DMS), or Charge Nurse; Printing itemized statements as requested; Receiving, sending, and distributing correspondence as directed; Filing and scanning medical documents and office forms as directed; Completing assigned checklists and Policy Manager tasks within the assigned shift; Answering all incoming calls and distributing messages to proper personnel; Assisting with other assignments delegated by the PSC; Demonstrating an efficient understanding of the electronic medical record system; Receiving, moving, and stocking ordered supplies; Cleaning work area and other maintenance assignments as directed; Verifying daily reports are run at the end of the day; Attending staff meetings as scheduled by the PSC or DMS; Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations); Operating, using, and maintaining medical and office equipment as trained; Participating in maintenance assignments when necessary and as directed; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Adhering to all established policies and procedures; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Basic typing skills; High school graduate or equivalent; Minimum one year of clerical experience preferred; Ability to hear pages, bells, and the phone system; Ability to sit, stand, and walk for up to 7 hours at a time; Ability to lift up to 25 pounds; Excellent visual, verbal, written, and typed communication skills; Ability to prioritize and deal with numerous tasks simultaneously; Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

**Become a part of our caring community and help us put health first** The Referral and Scheduling Coordinator 2 schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Referral and Scheduling Coordinator 2 gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion. **Use your skills to make an impact** **Required Qualifications** + Less than 3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population + Proficient with medical terminology + Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook + Experience with Electronic Medical Records + Excellent professional communication abilities, at all levels within the organization and with patients, at all times + This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Bachelor's Degree in Healthcare or Business Administration + Knowledge of ICD 10 and CPT coding + Referral experience + Medical Assistant or Professional State Certifications related to healthcare + Bilingual in English and Spanish **Additional Information** **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

The Pt Surgery Scheduling Coordinator coordinates and schedule appointments for surgeries and follow-up appointments for multiple physicians at multiple sites (VCUHS ACC, Main OR, Stony Point and Southside Regional). This job is responsible for preauthorization/precertification of all surgeries for assigned physicians at all patient locations. The Pt Surgery Scheduling Coordinator responds to all inquiries from patients, insurance carriers and PCP's by telephone and/ or written correspondence using quality customer service. This role works with department billing staff to investigate all denials, and with assistance from providers, resubmits appeals as necessary.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of two (2) years experience in a medical office/acute care setting to include the use of medical terminology, customer service and appointment scheduling Minimum of three (3) years experience with third party medical insurance, HMO and managed care Experience PREFERRED: Four (4) years previous experience insurgery scheduling Previous experience with CPT and ICD-9 coding for medical claims processing Work experience using GE/IDX, Cerner Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Associate Degree in Business Management or closely related field from an accredited program Independent action(s) required: Maintains master schedules for each physician by scheduling surgery cases and managing departmental block time. Able to use judgment and critical thinking skills to ensure minimal disruption and optimal use of block time. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 20-50 lbs. Activities: Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Job Description Patient Care Specialist I Pinnacle's Voice: A Tale of Transformation & Recovery “I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.” -Patient, Pinnacle Treatment Centers About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 30,000 individuals daily resulting in a network of care spanning across the country. Position Overview: As a Patient Care Specilist you are a member of a multidisciplinary team, who is directly involved in providing quality care for patients in a residential addiction recovery environment. You will provide continuous patient care, supervision, interaction, role modeling appropriate behaviors, and are responsible for providing structure to and observation of patients that enter treatment. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates. Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population. Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences. Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth. Qualifications: HS Diploma / GED (General Equivalency Diploma) General knowledge or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word). Must possess a current valid driver's license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. May require occasional travel up to 10%, including transportation of patients to appointments and/or other treatment locations within the local area. No overnight travel will be required for this position. CPR/MANDT certification - training provided locally and updated as required. Preferred: Six (6) months experience working in a behavioral healthcare setting. Basic knowledge of addiction and the recovery process. Responsibilities: Ensure the wellbeing of patients and provide a safe, positive, supportive, and structured environment. Serve as a resource for new patients - introducing them to other patients and teammates, explaining programs and encouraging participation. Be an active participant as part of the treatment team, providing continuous patient care, supervision, and interaction. Demonstrate a positive, empathetic, and professional attitude towards patients and teammates always. When patient needs are not met, acknowledge and work to resolve concerns. Act as a role model by applying de-escalation techniques, using active listening skills, using appropriate tone and volume of voice, providing a high frequency and variety of positive reinforcements, maintaining appropriate boundaries, and promoting a positive culture. Assist in monitoring and maintaining the safety and security of the patients and the facility in collaboration with teammates. Recognize that patient safety is a top priority by conducting safety checks, ensuring these checks are conducted at intervals in accordance with individualized supervision guidelines (e.g., 15-minute checks, 1-hour checks, etc.). Document in patient records timely, accurately, and appropriately. Provide transportation for patients or coordinate transportation with appropriate team members, as required. Assist with AMA identification and intervention. Perform other duties as assigned. Join our team & Start Saving Lives Today

**Location:** Virtual (IN, IL, TN, TX, NV, PA, or VA), this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. _Please note that per our policy on hybrid/virtual/ work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law_ **Hours:** Monday - Friday from 8:30 am - 5:00 pm CST The **Referral Specialist** is responsible for providing support to a clinical team in order to facilitate the administrative components of clinical referrals. **How you will make an impact:** + Initiates and manages clinical referrals for pre-authorization. + Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources. + Reviews referrals for completeness and follows up for additional information if necessary. + Assigns escalated referrals to staff as appropriate. + Verifies insurance coverage and completes pre-authorization process for radiology and other imaging exams (CT, MRI, MRA, PET, et.) following established process and procedures. + Responds to inbound calls initiating exam requests following established processes, meets quality and production standards. + Contacts physician offices as needed to obtain demographic information or related data. + Enters referrals, documents communications and actions in system. + Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers. + Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. + Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. + Performs other duties as assigned. **Minimum Requirements:** + Requires HS diploma or GED and a minimum of 1 year of experience in a high-volume, interactive customer service or call center environment; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Knowledge of medical terminology preferred. + Strong verbal and written communication skills preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $17.69 to $27.81 **Locations** : Illinois, Nevada In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. *The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job DescriptionOverview Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Richmond VA Medical Center located at 1201 Broad Rock Blvd. Richmond, VA 23249. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own. Responsibilities Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults. Provide general reception support in the Release of Information (ROI) offices at various medical centers. Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB. Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers. Make outgoing and receive incoming phone calls. Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems. Review ambulance claims for eligibility and payment. Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation. Qualifications Citizen or Resident of the United States of America. Ability to speak clearly, hear and write English. Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors. Heavy phone and computer usage, often simultaneously. Familiarity with medical terminology, hospital terminology and/or clinics. Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures. Have the following experience or education (or combination of both) to meet minimum qualifications for employment: Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify. One year of education above high school or one to two years of related job experience. Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable. Ability to pass a required level of security clearance (NACI-level background check). All candidates must be able to: Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift Lift up to 50 lbs from floor to waist Lift up to 20 lbs Carry up to 40 lbs a reasonable distance Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR 0C0OFNakva

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR teb MK1ijV3

Pinnacle's Voice: A Tale of Transformation & Recovery “I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.” -Patient, Pinnacle Treatment Centers About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 30,000 individuals daily resulting in a network of care spanning across the country. Position Overview: As a Patient Care Specilist you are a member of a multidisciplinary team, who is directly involved in providing quality care for patients in a residential addiction recovery environment. You will provide continuous patient care, supervision, interaction, role modeling appropriate behaviors, and are responsible for providing structure to and observation of patients that enter treatment. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates. Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population. Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences. Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth. Qualifications: HS Diploma / GED (General Equivalency Diploma) General knowledge or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word). Must possess a current valid driver's license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. May require occasional travel up to 10%, including transportation of patients to appointments and/or other treatment locations within the local area. No overnight travel will be required for this position. CPR/MANDT certification - training provided locally and updated as required. Preferred: Six (6) months experience working in a behavioral healthcare setting. Basic knowledge of addiction and the recovery process. Responsibilities: Ensure the wellbeing of patients and provide a safe, positive, supportive, and structured environment. Serve as a resource for new patients - introducing them to other patients and teammates, explaining programs and encouraging participation. Be an active participant as part of the treatment team, providing continuous patient care, supervision, and interaction. Demonstrate a positive, empathetic, and professional attitude towards patients and teammates always. When patient needs are not met, acknowledge and work to resolve concerns. Act as a role model by applying de-escalation techniques, using active listening skills, using appropriate tone and volume of voice, providing a high frequency and variety of positive reinforcements, maintaining appropriate boundaries, and promoting a positive culture. Assist in monitoring and maintaining the safety and security of the patients and the facility in collaboration with teammates. Recognize that patient safety is a top priority by conducting safety checks, ensuring these checks are conducted at intervals in accordance with individualized supervision guidelines (e.g., 15-minute checks, 1-hour checks, etc.). Document in patient records timely, accurately, and appropriately. Provide transportation for patients or coordinate transportation with appropriate team members, as required. Assist with AMA identification and intervention. Perform other duties as assigned. Join our team & Start Saving Lives Today

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Medical Receptionist Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a “white glove” experience. Provide an exceptional experience by guiding new patients through their intake process. Collect urine and saliva samples for patient drug screens as needed Maintains daily financial records and reports Coordinates with medical and clinical staff to coordinate intakes Provides clerical and logistical support Oversees patient accounts and financial responsibilities Education and Experience requirements At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, office administration preferred. Lived Addiction experience is a plus. Schedule Monday - (Petersburg) 9:00am-12:00pm and (Richmond) 1:30pm-5:00pm Tuesday - (Richmond) 8:00am-12:00pm and (Petersburg) 1:00pm-5:00pm Wednesday - (Petersburg) 1:00pm-5:00pm Thursday - (Richmond) 1:00pm-5:00pm Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday! Benefits Package Calm subscription for all employees

OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Registration Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program. Position Summary The Registration Coordinator serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations. Primary Functions & Accountabilities Maintain the registration desk, answer phone lines, and schedule appointments Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.) Provide general office assistance including purchasing of office supplies, maintenance of office equipment. Coordinate with billing office on collections and balancing payments. Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service. Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service Ability to work flexible schedules to meet clinic needs Knowledge, Skills & Abilities Must be able to multi-task with a strong sense of responsibility and initiative Strong written and verbal communication and interpersonal skills Exceptional customer service skills and focus Must be comfortable assessing situations and resolving or escalating as required Able to establish/maintain effective working relationships with patients, staff payers and team members Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes Must be able to understand and explain most insurance and billing questions as it pertains to the patient Position Requirements High school diploma or equivalent One year of relevant office experience; Medical office experience preferred Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy This organization participates in E-Verify. Esta organizacion participa en E-Verify.

Job Description Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team, as well! Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them - by helping each one find his or her way to lifelong recovery. We are seeking a Front Desk Patient Services Representative to work reception duties at our Glen Allen office. FRONT DESK DUTIES AND RESPONSIBILITIES: Answering and responding to phone calls. Referring new patients to intake. Scheduling and confirming appointments. Verify Insurance and enter structured data. Scanning documents to patient's medical records. Checking patients in and out. Collecting co-pays, deductibles, co insurances, and past due balances. Providing excellent customer service to patients, employees, and vendors. MINIMUM QUALIFICATIONS: 1 year of customer service experience SKILLS AND BEHAVIORS: Medical office experience Customer service experience Experience on the phone with customers Experience using an EMR Office management experience Experience using computers and software A comprehensive benefits package is offered to full-time employees. Please do not contact the office directly! We are conducting all hiring activities through our ATS and the associated email account. Thank you. Job Type: Full Time Monday, Tuesday, Thursday: 10:00 AM - 8:00 PM (45min lunch) Friday: 8:00 AM - 5:00 PM (45min lunch) Saturday: 8:00 AM - 1:00 PM Sundays & Wednesdays OFF Location: Glen Allen, VA Please do not contact the office directly! We are conducting all hiring activities through our ATS and the associated email account. Thank you. At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community! At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community! Powered by JazzHR K4sTEPxFS5

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionDescription: We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. The successful candidate will be responsible for various front desk and administrative duties to ensure smooth operations within our medical office. We offer a comprehensive benefits package and competitive compensation. This position will serve primarily one of our three Richmond offices and will rotate as needed for coverage throughout. Key Responsibilities: Check patients in upon arrival, ensuring that all patient information and insurance eligibility are updated and accurate. Collect time-of-service payments for current and outstanding balances and copays. Efficiently check patients out and process claims. Answer phones promptly and professionally, assisting patients or directing calls to the appropriate person or department. Schedule patient appointments accurately, utilizing EMR systems. (Athena preferred) Check voicemails regularly throughout the day and promptly return calls, ensuring no delay in communication with patients. Prepare patient charts for all doctors, including organizing and filing lab results from LabCorp and hospital records in our electronic medical records system (Athena). Assist in other office for coverage as needed. Requirements: High school diploma or equivalent; additional education or certification in medical administration is a plus. Proven experience in a medical office setting, preferably in a receptionist or administrative role. Proficiency in using electronic medical records (EMR) systems, with experience in Athena being advantageous. Strong organizational skills and attention to detail. Excellent interpersonal and communication skills. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Knowledge of medical billing procedures and insurance verification processes. Flexibility to adapt to changing priorities and responsibilities.

Job Details Home Office - Richmond, VA Full Time $18.00 - $20.00 HourlyDescription This role provides critical support to the Information and Referral Manager and team by assisting with client screening, eligibility assessments, and managing a high volume of inquiries across multiple channels. It involves conducting interviews, coordinating referrals, assigning cases to Care Coordinators, and maintaining accurate records using primarily Peer Place. The position also supports staff orientation, participates in advocacy and community engagement efforts, and ensures timely and appropriate referrals to services. Additional responsibilities include administrative tasks, staying current on organizational policies. Supervision: Performs work under the direct supervision of the Information and Referral Program Manager. Duties/Responsibilities: Conducts interviews with individuals-via phone or in person-to determine eligibility, gathering and verifying financial, social, functional, and environmental information. Manages a high volume of calls and referrals efficiently and professionally. Completes I&R assessments to evaluate client eligibility for organizational services. Supports the I&R Manager with operational and supervisory tasks as required. Assists in onboarding and orienting new Information and Referral Specialists. Responds to general inquiries through phone, text, email, or in person, including those from individuals under 60 or with disabilities, providing accurate information both verbally and in writing. Determines appropriate next steps or referrals based on established procedures and within required timeframes; connects clients to relevant services and programs. Clearly explains available programs, as well as the rights and responsibilities of service recipients. Participates in staff development initiatives, interdisciplinary team meetings, and required training sessions. Maintains current knowledge of organizational policies and procedures. Prepares and maintains accurate records, files, and reports using the organization's client tracking and database systems; performs administrative tasks such as data entry, filing, and faxing. Serves as a liaison to connect clients to various internal and external programs. Assigns cases to Care Coordinators in accordance with established protocols and serves as a liaison to facilitate client access to services. Collects and maintains data on community services and programs using the organization's database. Engages in advocacy efforts to support the diverse needs of the communities served. Supports volunteer engagement opportunities within the department or program, in collaboration with Volunteer Services staff. Performs other related duties as assigned, including front desk support for the Information Specialist when needed. Qualifications Knowledge, Skills, and Abilities: Strong customer service skills, with experience handling high-volume phone interactions and providing empathetic, solution-focused support. Excellent verbal and written communication skills; able to convey ideas clearly and concisely. Strong understanding of the principles and practices of public social and human service organizations, including public assistance programs. Demonstrated empathy and sensitivity toward the diverse populations served by the organization. Familiarity with current social, economic, and health-related issues, as well as human behavior and social functioning. Proficient in interviewing techniques, with the ability to gather and analyze information and exercise sound judgment. Proven ability to build and maintain effective working relationships with colleagues, clients, and the public. Education and Experience: A combination of education and experience equivalent to a bachelor's degree from an accredited college or university in sociology, social work, human services, or a closely related field. Preferred Qualifications: At least two years of experience in human services or a related field. Demonstrated experience providing client support via telephone is highly desirable. Familiarity with aging and disability-related issues, and experience collaborating with older adults. The Span Center is a trauma-informed, person-centered agency dedicated to fostering a safe and supporting environment for both our employees and the communities we serve. The Span Center prohibits discrimination based on race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.