Scheduler
Scheduler job in Fort Walton Beach, FL
Coordinates Scheduling activities: Schedule contract/active duty/reserve instructors for training programs at their respective locations. Disseminate weekly schedules and make required changes (to include pushing schedules to students' EFBs). Schedulers must be able to work in a dynamic flying training environment. Track daily student operations (classroom, training device, scheduling/de-confliction, ) Assist forecasting, developing, and coordinating with various internal and external agencies for the execution of the classroom, ground, and flying schedule. Follow assigned Squadron SOPs when scheduling students.
Education and Experience:
* Active Secret Clearance
* High School diploma
* A minimum of 3 years' Squadron level Current Operations/Scheduling experience in related areas
* FTU experience desired
Essential Duties:
* Schedule contract, active duty, and reserve instructors for training programs
* Disseminate weekly schedules and make required changes
* Track daily operation of classroom, training devices, students, and instructor and de-conflict schedules
* Assist in forecasting, developing, and coordinating with internal and external agencies to support program flight training.
Knowledge, Skills and Abilities:
* Use Government provided database to track training schedule.
* Utilize onsite operating instructions to conduct academic and Flight line scheduling
* The scheduler must be able to work in a dynamic flying training environment
The projected salary range for this position is $27.92-$32.49 hourly and is based on experience and contractual requirements. However, this is not a guarantee of salary.
Vector CSP, LLC is an Equal Opportunity Employer. We do not discriminate in employment decisions based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other legally protected status. We are committed to providing reasonable accommodations to individuals with disabilities in the employment application process. EOE AA/M/F/D/V.
For assistance, please contact our Human Resources Department by telephone at ************** or by email at *****************************.
We offer Medical, Vision, LTD, STD, Life Insurance, Dental, 401K, PTO, and Tuition Reimbursement to those who qualify.
Like us on Facebook, *********************************** & follow us on LinkedIn, *******************************************
Scheduler - TYNDALL AFB
Scheduler job in Pensacola, FL
Job Title: Scheduler ***Work Location: Panama City, FL (Tyndall AFB)*** Salary: Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen
Duties/Responsibilities
:
Perform as-built schedule analysis for contractor requests for equitable adjustment and claims to determine impact on construction schedule in support of construction management activities related to federal government projects
Create and implement Critical Path Method (CPM) Baseline Schedule with latest version of Primavera P6
Update monthly construction schedule with narratives and progress analysis
Ensure contractor's schedules logically plan the work, clearly identify activity sequence and contract milestones, predict completion dates
Provide an accurate as-built record of the project's progress from NTP to final acceptance; assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure
Participate in all monthly schedule review meetings with the client and contractor to review/analyze progress; scheduling filtering, sorting, producing and analyzing project schedule reports utilizing Primavera
Perform schedule impact analysis for modifications; producing schedule impact analysis for modifications
Produce schedule fragnets for inclusion in change order documentation
Perform analysis on current and future workload in the latest version of Primavera P6
Provide manpower resourcing reports
Analyzes contractor schedules and advises client on acceptability of schedule revisions
Education/Experience:
Bachelor's Degree
A minimum of 7 years of scheduling experience with large federal government construction projects
Experience with latest version of Primavera P6 software which includes 01 32 01.00 10 (Project Schedule)
Experience using RMS 3.0
CMAA Certified Construction Manager (CCM) or
AACE
Planning
and
Scheduling Professional
(PSP) Certifications, preferred
Benefits:
Competitive salary based on experience.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development and career advancement opportunities.
A supportive and collaborative work environment.
Equal Opportunity Employer (U.S.) all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Accura uses E-Verify in its hiring practices to achieve a lawful workplace. *******************
Procedure Scheduler - Sports Medicine Orthopedic - BMP 9 Mile
Scheduler job in Gulf Breeze, FL
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.
Auto-ApplyMaintenance Scheduler (Engine Management)
Scheduler job in Eglin Air Force Base, FL
Classification Description Documents and maintains aircraft, engine, missiles, and munitions records. Analyzes maintenance information and requirements and develops visual presentations. Monitors aircraft maintenance scheduling effectiveness. Develops plans and establishes schedules to meet mission requirements. Schedules related aircraft, components, and munitions through maintenance phases. Determines maintenance capabilities to aid in developing operational schedules. Prepares weekly, monthly, and quarterly utilization schedules for known maintenance and operational mission and training requirements. Uses automated system top schedule and monitors maintenance activities' workload. Administers work control by authorizing jobs, work priorities, and completion times.
Maintains and audits weapons systems records. Maintains historical and flight status records of weapons and support systems. Manages the aircraft configuration requirements, TCTOs, special inspections, and time-change programs and their related automated subsystems. Ensures accurate documentation of aircraft configuration, time compliance technical orders, time-change items, and special inspections. Required to perform assigned tasks within your work center that directly supports necessary functions of this job classification.
Specialty Qualifications
a. Knowledge. Knowledge of operations and logistics management of aircraft, engines, and associated equipment and automated and manual procedures applying to planning, scheduling, and documenting maintenance management information systems and small computer use is mandatory. Knowledge of understanding and applying concepts of maintenance directives, aircraft configuration operational, inspection, and time-change management, delayed discrepancy, TCTOs, and engine subsystems is mandatory. Knowledge of MIS (CAMS/IMDS) and desktop computer operations and use is mandatory.
b. Education. Completion of high school with courses in mathematics and computers is desirable. Completion of basic maintenance scheduling course is required.
c. Experience. Qualification as a Scheduler, Maintenance is mandatory. A minimum of three years of experience performing plans, scheduling, and documentation functions is required.
Special Certifications and Qualifications required for position
You must have held an Air Force maintenance management AFSC or Engine AFSC with the Engine Management Specialized school and possess the required qualifications in the attached job description. Engine management experience/School a must. SECRET CLEARANCE REQUIRED.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
Patient Relations Representative
Scheduler job in Pensacola, FL
Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
Schedule, confirm, and cancel office appointments as patients call in.
Work on referrals and import demographics from patient portal.
Pick up voicemail messages on a daily basis.
Verify patients health plan benefits & obtain authorization, if needed.
Assist patients with questions and/or concerns regarding procedures
Request medical records from doctors and hospitals
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Other duties as assigned
Minimum Requirements:
A high school degree or GED is required for this position.
One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus.
Dependability and Punctuality is Required
Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm
Medical terminology knowledge Preferred
Bilingual (English/Spanish) preferred
Sitting - 100%
Computer (input patient info)
Telephone usage (speaking with patient or referral Physician)
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Scheduler - Emerald Coast Surgery Center
Scheduler job in Fort Walton Beach, FL
At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:
* Clinical quality
* Integrity
* Service excellence
* Teamwork
* Accountability
* Continuous improvement
* Inclusion
Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, *********************************** to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Responsibilities
* Responsible for scheduling all outpatient surgeries and procedures as requested by the physician or the physician's office staff.
* Responsible for obtaining and adding patient demographics and insurance information into the billing system.
* Responsible for contacting payers to verify patient benefits and obtain necessary authorization.
* Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, requested staff, and/or ancillary services.
* Prepares and distributes the daily surgery schedule to the Nursing Managers, RNs, Pre-Op and PACU Nurse and Technicians, Business Office Manager.
* Responsible for capturing complete and accurate clinical, demographic and insurance information on patients scheduled at the surgery center.
* Responsible for communicating to the Director of Nursing, and other appropriate employees, for same day and next day add-on cases.
* Responsible for communicating any potential scheduling conflicts to the Director of Nursing.
* Promptly communicates any patient problems to the Business Office Manager and/or Director of Nursing.
* Maintains positive communications with the medical staff members and their office personnel.
* Responsible for tracking cancellations.
* Responsible for monitoring and maintaining and releasing block time.
* Responsible for preparing daily bank deposits for monies received at the surgery center.
* Cross-training to cover the front desk for lunches, breaks, and extended absences of the Receptionist/Admitting Clerk. The Scheduler shall also be cross trained in medical records, chart preparation, collections, and patient account advocacy duties.
* Perform other clerical duties as directed by the Business Office Manager.
Qualifications
* High school diploma or GED required
* Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor's office
* Attendance
* Punctuality
* Ability to meet deadlines
USD $18.00/Hr. USD $21.00/Hr.
* High school diploma or GED required
* Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor's office
* Attendance
* Punctuality
* Ability to meet deadlines
* Responsible for scheduling all outpatient surgeries and procedures as requested by the physician or the physician's office staff.
* Responsible for obtaining and adding patient demographics and insurance information into the billing system.
* Responsible for contacting payers to verify patient benefits and obtain necessary authorization.
* Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, requested staff, and/or ancillary services.
* Prepares and distributes the daily surgery schedule to the Nursing Managers, RNs, Pre-Op and PACU Nurse and Technicians, Business Office Manager.
* Responsible for capturing complete and accurate clinical, demographic and insurance information on patients scheduled at the surgery center.
* Responsible for communicating to the Director of Nursing, and other appropriate employees, for same day and next day add-on cases.
* Responsible for communicating any potential scheduling conflicts to the Director of Nursing.
* Promptly communicates any patient problems to the Business Office Manager and/or Director of Nursing.
* Maintains positive communications with the medical staff members and their office personnel.
* Responsible for tracking cancellations.
* Responsible for monitoring and maintaining and releasing block time.
* Responsible for preparing daily bank deposits for monies received at the surgery center.
* Cross-training to cover the front desk for lunches, breaks, and extended absences of the Receptionist/Admitting Clerk. The Scheduler shall also be cross trained in medical records, chart preparation, collections, and patient account advocacy duties.
* Perform other clerical duties as directed by the Business Office Manager.
Centralized Scheduling Lead
Scheduler job in Fort Walton Beach, FL
The Centralized Scheduling Team Lead is responsible for providing daily operational leadership, guidance, and support to the centralized scheduling team serving multiple clinics and specialties across the organization. This position ensures the efficient and accurate scheduling of patient appointments, adherence to established protocols, and the delivery of high-quality service. The Team Lead assists with staff development, workflow management, and process improvement initiatives to support organizational goals and enhance the patient's experience.
Essential Responsibilities:
Oversee daily scheduling operations for multiple clinics to ensure adherence to scheduling guidelines.
Monitors call volumes, schedule capacity, and real-time performance metrics to maintain service levels and operational efficiency.
Coordinates staffing adjustments, queue assignments, and schedule changes as needed to support clinic demands.
Ensure compliance with organizational policies, clinic-specific requirements, and regulatory standards.
Provides real-time guidance, direction, and problem-solving support to scheduling representatives.
Assists with the onboarding, training, and continued development of staff members.
Conducts routine coaching sessions, contributes to performance evaluations, and reinforces accountability for meeting quality and productivity expectations.
Supports a positive team culture focused on collaboration, professionalism, and patient-centered service.
Conducts quality audits of calls, documentation, and scheduling accuracy.
Identifies trends in errors or performance gaps and partners with leadership to implement corrective action.
Serves as the first point of contact for escalated scheduling issues, patient concerns, and inquiries from clinic staff or providers.
Participates in the development and maintenance of standard operating procedures (SOPs) and system documentation.
Generate daily and weekly individual performance reports for all team members and deliver summarized statistics to the COO weekly.
Competencies:
Strong working knowledge of scheduling systems, electronic health records (EHRs), and multi-clinic scheduling workflows.
Excellent communication, leadership, and interpersonal skills.
Ability to analyze data, identify trends, and make informed recommendations.
Demonstrated ability to manage competing priorities in a fast-paced, high-volume environment.
High attention to detail and commitment to accuracy.
Strong customer service orientation with the ability to resolve issues effectively.
Education/Experience:
High School Diploma/GED required. Bachelors preferred
1-2 years of prior physician office, clinic or hospital registration or billing experience required.
Knowledge of Athena EMR system preferred
Strong understanding of Microsoft Office product suite.
Excellent customer service and communication skills, both written and verbal.
Self-starter with strong leadership abilities.
Strong analytical and problem-solving skills.
Ability to prioritize and meet pre-determined deadlines.
Must be able to effectively multi-task, and have advanced technical skills, as appropriate.
Supervisory Duties:
No direct reports.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or listen. Strong verbal and written communication skills are required. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Ability to exercise good judgment and handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be detail-oriented and organized. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:00am-5:00pm. Based on business needs, the ability to work a flexible schedule as approved in advance.
Work Environment:
This position requires on-site attendance.
Other Duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement:
White-Wilson Medical Center, P.A., and affiliates are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyMedical Receptionist
Scheduler job in Pensacola, FL
Benefits: * Health Savings Account (HSA) * Life & Disability Insurance * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development
* Vision insurance
* Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
* Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
* Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
* Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
* Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
* Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
* Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
* Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
* You have experience with insurance verification and medical billing (non-negotiable!).
* You can explain complex insurance concepts to frustrated patients with empathy and clarity.
* You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
* You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
* You're tech-savvy with medical billing software and EMR systems.
* You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
* You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
* Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
* Receive specialized training in insurance verification and patient financial counseling.
* Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
* Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
* Be part of healthcare innovation that's expanding nationwide.
* Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, you'll receive:
* Medical, Dental & Vision Insurance (available after 30 days)
* Mental Health & Prescription Coverage
* Health Savings Account (HSA) with employer contributions
* Short & Long-Term Disability + Life Insurance
* 401(k) with Employer Match
* Paid Time Off starting at 152 hours/year
* Employee Assistance Program (free counseling sessions)
* Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to work-every shift, every patient.
The Details:
* Location: Our state-of-the-art urgent care facility
* Schedule: Full-time with flexible shifts (some evenings/weekends)
* Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
#JoinTheAFCTeam
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Medical Receptionist - Patient Service Specialist
Scheduler job in Crestview, FL
Medical Receptionist - Patient Service Specialist Type of Employment: Full-time Schedule: 7:00am-4:00pm or 9:00am-6:00pm; schedule varies Compensation: $15.00-$17.00/hour When patients enter our outpatient physical therapy center in Crestview, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Why Join Us:
* Start Strong: Our mentorship and orientation programs ensure a successful transition
* Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
* Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
* Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
* Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
* Schedule patient appointments in person and via phone
* Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
* Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
* High School Diploma or GED
* 1 Year Front Desk experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Auto-ApplyStaffing and Scheduling Coordinator
Scheduler job in Pensacola, FL
Solaris HealthCare Pensacola is looking for caring and compassionate individuals to provide outstanding care to our residents each and every day. Come see what we have to offer Why work for us? Because we offer:Health, Dental, and VisionPaid Time OffPaid HolidaysWellness ProgramsAnd More!
Purpose of Your Job Position
The primary purpose of your job position to prepare schedules and maintain appropriate staffing levels in the nursing department on a twenty-four hour basis according to administrative requirements., and in accordance with current federal, state, and local standards, guidelines and regulations, Solaris HealthCare's established policies and procedures.
Job Functions
* General Responsibilities
* Residents Rights
* Staffing and Scheduling Coordinator Responsibilities
* Prepares monthly schedules and daily sign-in sheets for nurses and nursing assistants.
* Takes call-ins while on duty and finds replacement for staff shortages.
* Updates the master schedule with changes on a daily basis.
* Maintains a record of absenteeism and point accumulation and reports to the Director of Nursing.
* Relays to HR all Leaves of Absence, special requests, vacation and holiday requests, and requests for schedule changes.
* Obtains appropriate approval for time-off requests, shift trades, and vacation requests.
* Attends weekly staffing meetings and reports to the Administrator, Director of Nursing and the Human Resources Manager, the staffing summaries, open positions, medicare hours, and hours PPD.
* Reviews the daily punch details, compares it to the master schedule, makes any necessary changes, reviews the float reports, and submits the completed detail to the Director of Nursing for payroll.
* Revises forms as needed.
* Places orders to IHM in a timely fashion.
* Maintains a list of employee telephone numbers.
* Prepares weekly, monthly, and quarterly staffing summary reports.
* Maintains clerical supplies, equipment, manuals, meeting minutes for the department of nursing.
* Maintains logs of hours worked in the distinct unit and available positions in the department.
* Staff Development
* Safety and Sanitation
* Administrative Responsibilities
* Special Activities/Attributes
Education
High school diploma or equivalent required; Nursing Assistant Certification in the state of Florida required.
Experience
Clerical skills, typing skills, and strong math skills, required. Staffing and scheduling experience and computer skills, preferred.
Referral Coordinator
Scheduler job in Destin, FL
Job Description
Referral Coordinator
Essential Healthcare Solutions is seeking Referral Coordinators in a medical clinic that facilitates the process of sending patients to specialists or for diagnostic services by managing communication, insurance approvals, scheduling, and patient education to ensure continuity of care and a seamless patient experience. They act as a key link between patients, primary care providers, and external healthcare services, handling the administrative and logistical aspects of a referral.
Duties and Responsibilities
Process and track patient referrals from the point they are ordered to the completion of the appointment, ensuring all required steps are followed.
Contact insurance companies to verify benefits, obtain prior authorization for services, and present necessary medical information to justify the referral when needed
Serve as a point of contact for patients, providing information about their referral, answering questions, addressing concerns, and reminding them of appointments.
Collect and send complete patient information, including clinical history, diagnosis, and demographics, to specialists and diagnostic facilities.
Maintain accurate and up-to-date records of all referral-related activities within the patient's medical chart or the clinic's administrative system.
Schedule appointments with specialist providers and coordinate transitions of care between different healthcare settings, ensuring a smooth process.
Facilitate communication between primary care providers, specialists, and other healthcare settings to ensure seamless collaboration and continuity of care.
Proactively identify and resolve issues that arise during the referral process, ensuring the referral is completed successfully. Ensure the facility adheres to all relevant healthcare laws, regulations, and ethical standards, such as HIPAA.
Act as a liaison between staff, patients, families, and administration, ensuring clear communication and effective collaboration.
Responsible for ensuring the integrity and security of all privacy laws
Responds to a variety of inquiries of varying complexity by using knowledge and an understanding of established policies, procedures, and practices for safeguarding information (HIPAA, PHI, PII), including maintaining confidentiality of all company proprietary information.
Proactively multi-tasks on a variety of assignments; provides thorough work while maintaining a sense of urgency based on program needs.
Maintains professionalism, ethical standards, discretion, candor, privacy, and confidentiality of all company proprietary information, meetings, communication, and documents, including implementation of policies and procedures consistent with those of the organization.
Records and maintains patient information in accordance with standard protocols and the Privacy Act.
Thoroughly exercise skill in initiative, judgment, problem-solving, and decision-making daily.
safely performs duties and follows the corporate safety policy.
Performs other duties as assigned in accordance with contract requirements.
Qualifications
High school diploma or GED is the minimum requirement.
Relevant certifications, such as a Medical Administrative Assistant (CMAA) credential.
Previous experience working in a medical or administrative setting, such as a medical receptionist or administrative assistant years' experience in a Director-level position.
CPR/First Aid certification.
Proficiency with computers and common office equipment, as well as with MS Office products required.
Must be able to perform duties in a stressful and high-paced environment without physical limitations.
Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.
Proficiency in Microsoft Office Suite and healthcare management systems (EHR, scheduling, inventory).
Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.
Must be a US citizen or permanent resident, resided in the US for 3 years in the past 5 years.
Must be at least 21 years of age.
Must be able to multitask, be detail-oriented, be organized, and have excellent verbal and communication skills.
Preferred Qualifications
Bilingual (English/Spanish or other relevant languages) preferred.
Experience preferably in correctional, detention, military, or government-contracted healthcare environments.
Knowledge of federal and state healthcare regulations, detention facility healthcare standards, and government contracting compliance.
Strong background in compliance, audits, and inspections (e.g., NCCHC, ACA, Joint Commission).
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted
Favorable suitability/eligibility and has not had a break in service for more than 24 months.
DHS or ICE detention center experience.
Physical Requirements and Work Conditions
Work is normally performed in a typical interior/office work environment.
Work involves sitting and standing for prolonged periods of time.
Ability to ascend/descend stairs.
Visual acuity required to complete paperwork and computer work.
Work is performed in a secure detention facility.
May require evening, weekend, or on-call hours.
Exposure to emotionally challenging situations.
Work Hours: Shifts (7 am - 4 pm; 4 pm - 12 am; 12 am - 7 am)
Salary: $20/hr.
Essential HealthCare Solutions is an Equal Opportunity Employer -
We are an equal employment and affirmative action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.
Accommodation requests will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to by Human Resources.
Medical Receptionist
Scheduler job in Fort Walton Beach, FL
Job Details Destin, FL Full Time $16.00 - $18.00 HourlyDescription
Emerald Coast Infectious Diseases / America Medical group is looking for an experienced Medical Receptionist
Front office is the pillar of efficiencies in this busy, multispecialty practice, that has dominance in the Infectious Diseases Sector of Health Care. Equipped with a fully functioning and operational Clinic, IV infusion center & wound care center, Front Office keeps the wheels in motion ensuring smooth operations from Physician Consults/Follow-ups that results in our patients requiring our ancillary services of Wound care and IV, allowing us to serve the community.
Responsibilities
Greet patients warmly and assist them with the check-in process.
Manage appointment scheduling and coordinate care plans for patients.
Verify insurance information and handle insurance verification processes as per internal processes
Maintain accurate patient records and ensure confidentiality.
Utilize computerized systems for efficient data entry and retrieval.
Answer phone calls, respond to inquiries, and manage correspondence.
Collaborate with healthcare providers to ensure seamless patient care.
Assist with administrative tasks as needed to support office operations.
Rooming patients and taking vitals
Certified Medical assistants will take on additional duties such as administering Vaccines/Shots and blood draws
Qualifications
Experience
Previous experience as a Medical Receptionist or in a similar role is preferred.
Familiarity with office management practices and procedures.
Knowledge of medical terminology is essential for effective communication.
Experience using electronic health record systems
Strong organizational skills and ability to multitask in a fast-paced environment.
Candidates with a Medical Assistant Certification is highly desirable
In return for your commitment and hard work, we are willing to offer:
$16-$18 Ph (DOE)
For Full time Employees after 90 days:
100% Employer paid BCBS Health insurance
Life Insurance
LT Disability
5 days PTO
After 1 Year:
10 days PTO
401k with company Safe Harbor Match
Medical Referral Coordinator
Scheduler job in Pensacola, FL
Now hiring a part-time Medical Referral Coordinator for an ENT (Ear, Nose, Throat) Specialist in Pensacola, FL. DUTIES AND RESPONSIBILITIES:
Sending/Receiving referrals to/from physicians, clinics, & medical facilities
Obtain authorizations for treatment
Verify insurance and co-pays
Answer phones, transfer calls, and take messages when needed
Must understand the difference between "Co-Pay" and "Co-Insurance"
Must be able to differentiate between deductible and out-of-pocket expenses
Must have experience working with "authorizations for procedures".
Must have at least 2 years of experience working in the medical field
Must be able to listen intently to both the patients AND the staff of the facility
Must be a Team Player
PAY:
Starts at $20/hr. (Depending on level of experience)
SCHEDULE:
Monday -Thursday: 7:30am - 4pm (30 min lunch) = 32 Hours a week
---OR---
Monday, Tuesday, & Thursday: 7:30am - 4pm (30 min lunch) = 24 Hours a week
REQUIREMENTS:
Must pass a pre-employment background check and drug screen. Must have at least 2 years of experience working in a medical office, and have a solid knowledge of referrals & insurance verification.
TEL Staffing complies with all regulations enforced by the EEOC. TEL Staffing is a drug-free workplace.
This position is Temp to Hire. No benefits are offered during the Temp period.
Auto-ApplyPatient Advocate Team Lead (Medical Cannabis)
Scheduler job in Pensacola, FL
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.
At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.
For more information, please visit ********************
Job Summary
The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations.
Duties and Responsibilities
* Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health.
* Provide excellent customer service to all patients while also coaching other team members
* Respect all team members and report all findings to the appropriate manager.
* Administer routine inspections to maintain the accurate inventory of all cannabis products.
* Manage and supervise the activities of patient advocate staff
* Ensure that all Procedures are updated in store to provide the best practice for staff and patients
* Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.
* Ensure Key performance Indicators are captured
* Manage daily financial reporting requirements and oversee all cash handling procedures.
* Develop and maintain a schedule of all patient advocate staff
* Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team.
* Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
* Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.
* Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.
* Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.
* Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.
* Ensure traceability of product is maintained from reception to final sale
* Receive, check and enter inventory into NAV when shipments arrive
* Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office
* Close attention to detail
* Excellent time management skills
* High energy, customer focused, and proactive
* Strong customer service skills
* Ability to work efficiently with employees, customers, government agencies, and the public
* Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.
Qualifications
* Must be 21 Years of Age
* Must be able to pass a Level 2 Background Check (FBI)
Education
High school diploma/GED required
Experience - select one, remove remainder
1-3 years
Knowledge, Skills, and Abilities
Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
Patient Advocates
Working conditions
* Able to accommodate scheduling that may include varied shifts, weekends, and some holidays
* Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits
Physical requirements
* The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings
* Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine
* The person in this position must be able to remain in a stationary position when checking in patients or when operating the register
* The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry
* Frequently communicates with other staff via Walkie Talkie or Headset
* Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags
* Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
Auto-ApplyMedical Receptionist Intake and Triage
Scheduler job in Pensacola, FL
Affordable Medical Clinics in Milton and Pensacola, FL have positions open for a medical reception, intake and triage, and telemedical presenter. Positions are available for a Medical Receptionist in our Pensacola and Milton, FL offices. Applicants must display a positive attitude, possess excellent communication skills, have the ability to multi-task and work independently.
The applicant will be directly responsible for the overall administration, coordination, and completion of the patient registration, check-in, check-out and insurance verification process.
Applicant must be able to inform patients of costs for care being provided and guide them to appropriate resources for further information.
Responsibilities include but are not limited to :
-Greet patients, answer phones, take detailed messages & distribute, schedule patients.
-Check in/out patients efficiently-Verify insurances, Collect deductibles and co-pays accurately.
-Data entry through EHR and scan documentation and records.
-Assist patients with the electronic automated intake system.
-Operate all office equipment.
Job Requirements:
* Professional presentation along with strong attention to detail & proofreading
* Self-starter; comfortable with responsibility, and capable of handling confidential information
* Positive attitude, professional demeanor, and quick learner
* Experience with customer service positions, phone, in person, and email
* Strong ability to multi-task and meet deadlines
* Must have good computer and typing skills like Microsoft Excel/Word
* Demonstrate proficiency with electronic medical records EMR software.
Patient Advocate - Pensacola, FL
Scheduler job in Pensacola, FL
Job Description
Patient Advocate
Pensacola, FL
ChasmTeam is partnering with a growing national company, to build a team that provides real benefits to patients! We are seeking hard working, self starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process.
This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care.
We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems.
Key Responsibilities
Patient Engagement & Advocacy
Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program.
Assess family dynamics and adapt communication style to effectively meet their needs.
Obtain necessary authorizations and documentation from patients/families.
Foster trust with patients while maintaining appropriate professional boundaries.
Demonstrate cultural competence and empathy when engaging with vulnerable populations.
HIPP Enrollment & Case Management
Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details).
Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions.
Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments.
Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy.
Program Maintenance & Benefit Coordination
Clarify how employer-provided health insurance works in coordination with Medicaid.
Verify and update ongoing patient eligibility for HIPP to maintain continuity.
Assist with resolving insurance-related issues upon request from patients or clients.
Technology & Documentation
Utilize CRM/case management system to manage referrals and patient records.
Upload, scan, and securely transmit required documentation.
Record patient interactions meticulously in compliance with privacy and legal standards.
Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks.
Client & Hospital Relationship Management
Represent the organization as the onsite contact at the hospital.
Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners.
Always uphold the organization's values with ethical integrity and professionalism.
Required Qualifications
High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management.
Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification.
Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening.
Preferred Qualifications
Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field.
Training in motivational interviewing, trauma-informed care, or medical billing/coding.
Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy.
Three-Five years' experience in patient-facing roles within a healthcare setting.
Full Bilingual proficiency in Spanish is strongly preferred.
Core Skills & Competencies
Technical Skills-Preferred
Proficiency with CRM or case management systems.
Knowledge of Medicaid/Medicare eligibility and benefits coordination.
Ability to interpret medical billing and insurance documents.
Strong compliance-based documentation practices.
Interpersonal Skills
Active listening and empathetic communication.
De-escalation tactics for emotionally distressed patients.
Cultural awareness and sensitivity in communication.
Collaboration with cross-functional teams, including hospital and internal staff.
Key Traits for Success
Mission-Driven Advocacy - Consistently puts patient needs first.
Ego Resilience - Thrives amid adversity and changing demands.
Empathy - Provides compassionate support while ensuring professionalism.
Urgency - Balances speed and sensitivity in patient interactions.
Detail Orientation - Ensures accuracy and completeness in documentation.
Cultural Competence - Demonstrates respect and understanding of diverse experiences.
Adaptability - Successfully operates in evolving policy and procedural environments.
Why Join Us?
As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more.
Practice Coordinator II
Scheduler job in Pensacola, FL
Responsible for assisting Practice Manager in managing the daily operations of assigned physician specialty practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist Practice Manager in an administrative capacity within a physician specialty practice, both operationally and fiscally.
Function as a Patient Services Representative III when necessary to include all duties of Patient Services Representative III job description.
Identify self to internal and external customers by wearing identification badge at all times.
Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently.
Receive, place and transfer calls using appropriate telephone etiquette; handle telephone request with courtesy and accuracy. Accurately take and distribute messages.
Request changes to Practice Point Plus system as directed by Practice Manager.
Assist in planning, implementing and administering medical programs and services, including personnel administration, training, and coordination of medical, nursing and other staff.
Assist in directing, supervising and evaluating work activities of medical, nursing, technical, clerical, and other personnel.
Assist in monitoring physician and staff attendance at mandatory training sessions.
Collect, review and authorize all timesheets, timecards and other payroll data, as indicated. Meet prescribed deadlines for submission.
Collect and distribute paychecks and reimbursements, to staff and physicians, as indicated. Include detailed IDP information as needed.
Assist in reviewing and analyzing financial statements, receivables reports, balance sheets, and physician and mid-level provider production reports.
Maintain knowledge of each physician pay sources, referring physicians and market resources.
Assist in reviewing and authorizing expenditures. Coordinate financial reporting and accountability of such.
Assist in establishing rates for services, based on department specific protocol. Track collections, payments and identify ways to improve financial success.
Identify, order, pick-up, deliver medical and non-medical related supplies and materials, as needed.
Assist in developing, implementing and maintaining organizational policies and procedures for each department.
Assist in managing and improving practice environment. Identify, report and request maintenance assistance for work orders. Follow-up as required.
Assist in monitoring the use of diagnostic services, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
Utilize computerized record and data management systems to process data, such as claims activities and payments, and to produce reports. (i.e., Desktop Query, claim system, A/R reports, financial databases, etc.)
Research and resolve denied claims. Communicate claim resolution to the Practice Manager for error correction, submission of appropriate documentation, authorization for charge adjustment, etc. Follow-up to ensure claim processed accordingly.
Assist in reviewing and identifying issues for the Practice Manager regarding unpaid or suspended claims. Collaborate on strategies for prompt payment.
Primarily responsible for identifying denied claim trends. Research, resolve and implement front-end solutions where applicable.
Review charges, fees and carrier allowable annually. Compile and distribute updated information as applicable.
Assist in monitoring and managing charge entry for billing consistency, efficiency and effectiveness. (Charge lag, overrides, context edits, etc.)
Accountable for the completion of the Missing Services Report (MSR) and Credit Manager Report (CMR), and Manager Denial Report for the department.
Assist in establishing work schedules and assignments for staff and physicians. (i.e., on-call schedules, managing physician and staff time-off, other coverage issues, etc.)
Develop and foster professional relationships with other MCC departments. Collaborate and coordinate with MCC departments and staff for the operational and financial needs of each department and/or physician.
Monitor and ensure compliance between departments, physicians, staff and regulatory guidelines.
Organize, implement, and ensure completion of Compliance-mandated protocols, including: Annual and Specific Compliance Training, OSHA/Biohazard training and checklists, as well as, all other departmental checklists.
Assist in the development of educational materials, organize and conduct in-service training. (Coding, insurance and/or reimbursement changes, including other training, updates and changes).
Maintain communication between physicians, staff and other departments by attending meetings and coordinating interdepartmental functioning.
Monitor the registration of all patients, demographic and insurance information.
Assists in answering correspondence received from attorneys and insurance companies. This includes formulating replies to requests for patient's future medical expenses estimates.
Manage the scheduling of all depositions, conferences, and meetings with attorneys or rehabilitation nurses so as not to interfere with surgeries or patient schedule. Always log in surgery book.
Manage and verify workers compensation cases including appropriate documentation, verification and follow up.
Produce and deliver invoices for all special reports to attorneys and attorney depositions/conferences; post checks received and update patient notes accordingly.
Assist in monitoring patient reminder appointment telephone calls and no-show rates.
Monitor and ensure staff compliance with parking guidelines and regulations.
Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations and health insurance changes.
Develop and maintain departmental buck and/or charge slips, as directed.
Assist in monitoring compliance with specific regulatory guidelines, such as HIPAA, Starke Laws, Fraud and Abuse, and safety daily.
Hand-deliver all notices, correspondence and voting materials requiring physician signature or immediate attention, as directed.
Be within immediate contact of Practice Manager at all times, via telephone, email, or in person.
Perform tasks and duties of absent staff members, as needed.
Attend events and other MCC functions as appropriate.
Assure that appropriate insurance authorizations have been performed prior to scheduled surgeries.
Track laboratory, pathology and x-ray results and communicate to patient, after physician* instruction. Assure all ancillary study results have been received, reviewed and any issues resolved.
Perform preparatory information and request authorization when appropriate.
Anticipate departmental needs and improve office efficiency by assisting other staff as necessary.
*Physician has the option to delegate this responsibility to a mid-level provider.
CORPORATE CULTURE RESPONSIBILITIES
Follow established corporate and department-specific policies and procedures.
Attend all corporate and department-specific required training.
Uphold MCC's Purpose, Values, and Vision.
Abide by MCC's Corporate Culture Responsibilities.
Perform other duties as may be assigned cheerfully and willingly.
Requirements
EDUCATION/EXPERIENCE REQUIREMENTS
Minimum education requirement is a high school diploma or GED.
Two (2) years of experience in a healthcare environment, preferably in a physician office, required.
One (1) year of supervisory experience required
Healthcare license or certification preferred throughout employment in this position.
KNOWLEDGE, SKILLS AND ABILITIES
Display customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm.
Proficient in use of English language both in written and verbal communication.
Must be able to communicate with individuals of varying socio-economic backgrounds.
Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Professional demeanor and recognition of privacy considerations for patients and families.
Must be able to accurately prioritize multiple tasks.
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
Ability to look at a computer screen for extended periods.
Ability to perform constant repetitive hands and finger motions.
Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
Must exhibit stable work behaviors daily.
Must possess adequate individual coping skills.
Ability to remain calm and professional regardless of workload or time constraints.
Must be able to work under stress and remain calm and professional.
WORK ENVIRONMENT
Clinical office environment.
Exposed to frequent and constant interruptions in daily functions/schedule.
Must be available to customers and staff throughout the day.
May be required to work extended hours to meet department needs.
Patient Coordinator (Palm Eye Care)
Scheduler job in Niceville, FL
Job Description
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.
General Summary
The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience
Essential Functions
Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process
Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments
Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion
Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files
Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients
Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies
Responsible for keeping an organized front desk and front entry at all times
Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested.
Job Specifications
Typically has the following skills or abilities:
One to two years of administrative experience with at least one year providing administrative support
Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify customer needs
Proven problem-solving, negotiations, and decision-making skills
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Patient Coordinator
Scheduler job in Crestview, FL
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $16 - $18 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyPatient Services Specialist
Scheduler job in Miramar Beach, FL
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Patient Services Specialist Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person's cancer journey.
Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do-whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of 'care' that is patient focused and performance driven.
Role Summary:
As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams.
Your key responsibilities:
As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs.
Customer Service
* Monitoring and reacting to patient feedback
* Monitoring the flow of patients and directing as appropriate
* Answering and attending to all telephone calls in a timely manner
* Responding to queries in accordance with the privacy policy
* Having a breadth of service knowledge to respond to patient queries
* Providing support to Physicians and other internal customers, as required
* Assist with patient questions regarding billing and insurance payments
* Maintenance and improvement of the patients' waiting room
* Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization
* Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols
Maintaining the Integrity of Patient Records
* Scheduling Physician appointments with regard to availability & appropriate timeframes
* Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit
* Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments
* Registering new patients in a timely manner and ensuring the accuracy of personal and billing details
* Ensuring all documentation and correspondence required for the consultations appointment is registered
* Creating referring doctor records as required
* Following up on referrals
* Document management
Qualifications
* High School Diploma or equivalent
* Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred.
* Handle and resolve urgent matters and time critical medical appointments
* Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.
* Proven experience to work effectively both independently and in a team environment.
* Knowledge of patient billing systems and related funding mechanisms.
* Ability to use clinical administration systems, as well as Microsoft Office software
* Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values.
* Flexible approach to work
* Travel as required to other centers
About GenesisCare:
An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit *****************************
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
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