Post job

Senior systems analyst vs systems support analyst

The differences between senior systems analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior systems analyst, becoming a systems support analyst takes usually requires 1-2 years. Additionally, a senior systems analyst has an average salary of $82,717, which is higher than the $82,219 average annual salary of a systems support analyst.

The top three skills for a senior systems analyst include project management, java and sql server. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Senior systems analyst vs systems support analyst overview

Senior Systems AnalystSystems Support Analyst
Yearly salary$82,717$82,219
Hourly rate$39.77$39.53
Growth rate9%10%
Number of jobs154,569161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Average age4342
Years of experience62

What does a senior systems analyst do?

A senior systems analyst is responsible for analyzing IT systems and networks, modifying existing systems for better optimization, and designing efficient technology systems from clients' specifications and business needs. Senior systems analysts regularly inspect the performance of the system networks, ensuring its efficiency and accuracy to support daily operations. They perform troubleshooting, upgrade network infrastructures, and maintain the highest security of the database. A senior systems analyst must have excellent knowledge of the technology industry and a strong command of system languages to mitigate system complexities and improve network processes.

What does a systems support analyst do?

A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.

Senior systems analyst vs systems support analyst salary

Senior systems analysts and systems support analysts have different pay scales, as shown below.

Senior Systems AnalystSystems Support Analyst
Average salary$82,717$82,219
Salary rangeBetween $63,000 And $107,000Between $58,000 And $114,000
Highest paying CitySunnyvale, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyCredit KarmaVirtu Financial
Best paying industryHealth CareFinance

Differences between senior systems analyst and systems support analyst education

There are a few differences between a senior systems analyst and a systems support analyst in terms of educational background:

Senior Systems AnalystSystems Support Analyst
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Senior systems analyst vs systems support analyst demographics

Here are the differences between senior systems analysts' and systems support analysts' demographics:

Senior Systems AnalystSystems Support Analyst
Average age4342
Gender ratioMale, 72.2% Female, 27.8%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.6% American Indian and Alaska Native, 0.2%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between senior systems analyst and systems support analyst duties and responsibilities

Senior systems analyst example responsibilities.

  • Lead teams in the conversion and upgrade of internal Lawson applications.
  • Lead JAD session with developers and testers as part of the company's commitment to agile development.
  • Accomplish efficient JAD sessions with management, SME, vendors and other stakeholders for open, pending and critical issues.
  • Lead several key annual surveys and studies such as SME access to bank financing, real estate exposure, group exposure.
  • Lead and participate in project kickoffs/JAD sessions to capture technical business requirements to drive design solutions.
  • Manage data assurance activities including the design of ASC X12 EDI architectures and implementation of security solutions for electronic commerce.
  • Show more

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Senior systems analyst vs systems support analyst skills

Common senior systems analyst skills
  • Project Management, 6%
  • Java, 5%
  • SQL Server, 4%
  • C++, 4%
  • C #, 4%
  • Data Analysis, 3%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

Browse computer and mathematical jobs