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  • Operations Manager- EDI/ Customer Service

    Executive Profiles, Inc.

    Service manager job in New York, NY

    JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator Salary: $90,000+ A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution Responsibilities - Collaborate all information with Sales teams to track orders and shipment status - Analyze and review Open Order Reports to maintain efficiency. - Manage and follow up on Bulk Orders and identify ATS opportunities, -Work with Sales communicating any discrepancies or - Ensure timely release of orders within the current shipping window. - Monitor the status of inbound shipments and factory orders. - Issue Return Authorizations (RAs) and Return to Vendor (RTVs). - Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers. - Oversee the allocation of incoming shipments and goods. - Maintain clear communication with the warehouse team. - Handle Charge Backs and Credit Memos. - Receive EDI transfers and ensure compliance. - Generate and review the open pick ticket report. -Follow up on back orders to ensure customer satisfaction. SKILLS: Comprehensive knowledge of EDI data structures Knowledge of business transaction lifecycles Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus Strong verbal and written communications skills Able to troubleshoot problems Strong attention to detail
    $90k yearly 4d ago
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  • Service Delivery Manager - Databricks & AWS

    Synergy Interactive

    Service manager job in Watchung, NJ

    Service Delivery Manager - Data & Application Managed Services (Databricks/AWS) We're looking for a Service Delivery Manager to own and evolve the managed services experience for a large, data-heavy application ecosystem built on Databricks and AWS. This role sits at the intersection of application support, data platforms, cloud operations, and client consulting. You'll be accountable for service quality, SLAs, stakeholder satisfaction, and continuous improvement across a complex stack that includes Databricks, PySpark, AWS (Kinesis, Lambda, CloudWatch, DynamoDB), and surrounding applications. You bring a solid technical foundation, a data-driven mindset, and the ability to lead people and conversations at both the executive and engineering levels. You've spent time in a Managed Services or IT consulting environment, understand what it means to run large production support engagements, and are comfortable translating business goals (especially in retail/consumer products and eCommerce) into operational execution. What you'll own End-to-end service delivery for a portfolio of applications and data workloads, with a core focus on Databricks-based pipelines and AWS-native components (Kinesis, Lambda, DynamoDB, CloudWatch). SLA and ITSM performance across incident, problem, change, and request processes, ensuring consistent adherence to ITIL/ITSM best practices. Customer satisfaction and stakeholder alignment, acting as the primary operational contact for client leaders, product owners, and technical teams. Production stability and major incident handling, leading coordination across application support, data engineering, SRE, and vendors to drive root cause analysis and long-term fixes. Service reporting and analytics: creating and maintaining dashboards and reports on SLAs, incident trends, capacity, and platform health, using data to drive decisions and priority-setting. Service roadmap and continuous improvement, identifying opportunities to streamline operations, reduce incidents, improve reliability, and optimize cost across Databricks and AWS workloads. What you'll do day to day Lead a blended team (onshore/offshore) delivering L2/L3 support for applications and data pipelines running on Databricks and AWS. Partner with client stakeholders in consumer products/retail/eCommerce to understand business cycles, promotions, loyalty campaigns, and their impact on the application and data landscape. Oversee runbooks, knowledge base, and operational documentation, ensuring that support processes are well-documented, current, and actually used. Coordinate and chair service reviews and business reviews, presenting performance metrics, incident summaries, risks, and proposed initiatives. Work closely with architects and engineering leads to transition new capabilities into steady-state support, ensuring operability, monitoring, and supportability are in place before go-live. Manage vendor relationships and contracts associated with the managed service, ensuring third parties deliver to agreed SLAs. Identify and escalate risk, compliance, and data protection issues, especially around customer data in retail/eCommerce and loyalty contexts, and drive remediation plans. Champion a data-driven, metrics-first culture within the support team, using hard numbers to prioritize work and communicate value. What you bring 10+ years of experience in enterprise application and/or infrastructure support, with significant time in a Managed Service Provider (MSP) or IT consulting environment. Proven track record managing large application stacks and complex production support engagements, ideally spanning both applications and data platforms. Hands-on exposure to Databricks and PySpark in a production context Strong familiarity with AWS services used in event-driven and data-centric architectures - especially Kinesis, Lambda, CloudWatch, and DynamoDB - and how they fit into an end-to-end data and application landscape. Solid understanding of ITIL/ITSM frameworks and SLA management: you've run incident, problem, and change processes and built/used KPI dashboards. Demonstrated experience leading teams (direct or matrixed), including coaching, workload balancing, and building a culture of accountability and ownership. Excellent client-facing skills: you are comfortable in executive conversations, can explain technical issues in business terms, and handle difficult discussions with composure. A data-driven mentality: you naturally reach for metrics, logs, and trends to support your arguments and decisions. Strong organizational skills, attention to detail, and the ability to juggle multiple clients, projects, and priorities without losing sight of commitments. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). Nice to have Experience supporting Cassandra or other NoSQL databases, and/or PostgreSQL in production environments. Background in eCommerce platforms or loyalty systems; familiarity with tools like SFCC (Salesforce Commerce Cloud) or other commerce engines. Direct experience in consumer products / retail industries, especially customer-facing, high-volume transactional systems. Exposure to multi-cloud environments and modern observability practices. In this role, success looks like: Highly stable Databricks and AWS-based applications with clear, predictable SLAs. Clients who see you as their trusted partner for operational and technical decisions. A support organization that is well-structured, well-documented, and measurably improving over time.
    $86k-124k yearly est. 4d ago
  • Business Insurance Division Manager

    Hardenbergh Insurance Group 4.0company rating

    Service manager job in Marlton, NJ

    *We're Hiring: Business Insurance Division Manager* We're seeking an experienced Business Insurance Division Manager to lead our Business Insurance - Client Services Division. This leadership role is responsible for overseeing operations, driving team performance, and ensuring strong financial and service outcomes-all while aligning with HIG's goals and policies. What You'll Do: Lead, coach, and develop a high-performing insurance team Oversee staffing, onboarding, performance reviews, and employee development Manage division policies, workflows, and annual goals Maintain strong carrier relationships and stay ahead of industry changes Partner with senior leadership on strategic initiatives and special projects What We're Looking For: 7-10 years leadership experience (Required) 7-10 years of insurance experience (Required) Active NJ Property & Casualty Producer License (Required) Must maintain a valid Driver's License and auto liability insurance (Required) Proven leadership, communication, and problem-solving skills Strong commitment to confidentiality and data privacy Why Join HIG? Work-Life Balance - Hybrid Schedule Comprehensive Medical (Aetna Choice), Dental (Principal), Vision (Superior/Versant) (effective 1st of the month after hire) Flexible Spending Account Generous PTO (Personal Time Off) and VTO (Volunteer Time Off) 401K - Matching Mentorship and Career Growth Wellness Reimbursement Program Tuition Reimbursement Program If you're a strategic leader with a passion for business insurance and team development, we'd love to hear from you. Send resumes to: Shara D. Richardson - *******************
    $95k-147k yearly est. 1d ago
  • Operations Manager

    Bossbites Inc.

    Service manager job in Red Bank, NJ

    Frozen Pizza CPG | Retail-Focused Reports to: Co-Founder Type: Full-time The Operations Manager will lead end-to-end operational execution for a fast-growing frozen pizza brand selling into regional and national retail. This role owns demand planning, manufacturing coordination, cold-chain logistics, inventory management, and retail service levels, ensuring product availability, cost discipline, and operational excellence as the business scales. This position requires strong cross-functional collaboration with Sales, Finance, Brokers, Co-Manufacturers, and 3PL partners to support retail growth while protecting margins and service levels. Key Responsibilities Demand Planning & Sales Alignment Own SKU-level demand forecasts by retailer, region, and time period Incorporate promotional activity, new item launches, and seasonal trends Partner with Sales and Brokers to align forecasts and mitigate risk Translate forecasts into executable production and inventory plans Manufacturing & Co-Manufacturer Management Lead production planning and scheduling with co-manufacturing partners Ensure ingredient and packaging availability aligned to production plans Monitor quality, yields, and adherence to food safety standards Proactively manage capacity constraints, changeovers, and lead times Support commercialization of new products and packaging formats Cold Chain Logistics & Distribution Manage frozen warehousing and fulfillment partners (3PLs) Coordinate frozen transportation (FTL/LTL)(work with logistics team) Ensure temperature compliance and cold-chain integrity Optimize logistics network and freight costs as distribution expands Inventory & Shelf-Life Management Maintain optimal inventory levels by distribution center and retailer Manage lot control, FIFO, and expiration date compliance Minimize shrink, write-offs, and obsolete inventory Balance service levels with working capital efficiency Retail Operations & Service Excellence Oversee order fulfillment accuracy and OTIF performance Ensure compliance with retailer routing guides and operational requirements Manage shortages, substitutions, and service issues Monitor and resolve retailer chargebacks and deductions Support retail launches, promotions, and resets from an ops perspective Cost & Margin Management Track and manage COGS, freight, and warehousing expenses Support pricing strategy and promotional margin analysis Identify cost-reduction and efficiency opportunities Partner with Finance to forecast and manage operational budgets Systems, Process & Scalability Develop and document SOPs for forecasting, ordering, and fulfillment Improve data visibility and reporting across operations Support ERP, planning, or inventory system implementation Contribute to S&OP processes as the organization matures Qualifications 5+ years of experience in CPG operations, supply chain, or manufacturing Experience with frozen or refrigerated foods strongly preferred Proven experience supporting retail customers (regional or national) Hands-on experience managing co-manufacturers and 3PLs Strong analytical skills (Excel/Sheets; (Promomash, Netsuit, ERP experience a plus) Ability to manage multiple priorities in a fast-paced environment Core Competencies Retail service mindset with strong attention to detail Structured, proactive, and solutions-oriented Strong communicator across internal and external stakeholders Comfortable operating in a scaling, high-growth environment Results-driven with a focus on execution and accountability Compensation Salary Range 150k-200k Equity Benefits
    $80k-128k yearly est. 4d ago
  • Product Operations Manager

    Loanbud

    Service manager job in New York, NY

    Employment Type: Full-Time Salary Range: $120,000 - $155,000, commensurate with experience LoanBud is a rapidly expanding financial technology platform dedicated to SBA financing, connecting entrepreneurs to a nationwide network of lenders. We build software and processes that remove friction from small-business lending and help entrepreneurs move faster, with greater certainty, through complex financing decisions. Position Overview LoanBud is hiring a Product Operations Manager to sit at the intersection of product vision, execution, and quality. This role is responsible for translating C-suite product vision into clear requirements, ensuring exceptional product quality through rigorous QA, and continuously improving user journeys across internal tools and customer-facing software. This is a hands-on role for someone who thrives in the details-someone who can test, validate, and refine software for long periods without losing focus. You will play a critical role in ensuring that every release is clearly defined, thoroughly tested, well-documented, and successfully rolled out to teams of 50+ users. Key Responsibilities Product Requirements & PRDs • Translate leadership vision and business needs into clear, structured Product Requirement Documents (PRDs). • Define workflows, edge cases, constraints, success metrics, and acceptance criteria. • Maintain a clear source of truth for product requirements and decisions. Jira Ticketing & Delivery Support • Break PRDs into well-scoped Jira tickets with detailed acceptance criteria. • Maintain backlog clarity, ticket hygiene, and sprint readiness. • Act as the day-to-day bridge between Product, Engineering, and Operations. Quality Assurance (QA) & Testing • Own end-to-end QA across features, releases, and workflows. • Create and execute test plans, test cases, and regression testing procedures. • Perform deep, methodical testing across long sessions, identifying edge cases and inconsistencies. • Ensure features are production-ready before release-not after issues surface. UX & User Journey Optimization • Continuously review and optimize user journeys across internal and external tools. • Identify friction points, unclear flows, and usability issues. • Partner with Design and Engineering to improve clarity, efficiency, and adoption. Implementation & Internal Rollouts • Lead readiness and rollout efforts for new features and systems across teams of 50+ users. • Coordinate training, documentation, and internal communications ahead of launches. • Ensure new functionality is understood, adopted, and used correctly. Documentation & Enablement • Create and maintain product documentation, SOPs, release notes, and internal guides. • Capture recurring questions and convert them into durable documentation. • Ensure Credit, Operations, and Customer-facing teams are prepared for product changes. Customer & Support Mindset • Approach product work with a customer-success and support-oriented mindset. • Reproduce reported issues and investigate root causes. • Feed real-world usage insights back into product improvements. Requirements • 5+ years in Product Operations, Product Delivery, Technical Business Analysis, or similar roles. • Proven experience writing PRDs, Jira tickets, and acceptance criteria. • Demonstrated ability to perform deep, sustained QA testing with extreme attention to detail. • Experience rolling out new software or systems to teams of 50+ users. • Strong understanding of UX principles and user journey optimization. • Comfortable working closely with developers and understanding system behavior (no coding required). • Excellent written and verbal communication skills. • Highly organized, methodical, and reliable. Nice to Have • Experience in fintech, lending, or regulated software environments. • Prior customer support or customer success experience. • Experience coordinating UAT, releases, or internal change management. • Background working in fast-growing startups or scale-ups. Be Part of Our Growth Story Join LoanBud and help build software that works-cleanly, reliably, and at scale. Your work will directly improve product quality, internal efficiency, and user experience, while advancing our mission to empower entrepreneurs to gain access to the capital they need to grow.
    $120k-155k yearly 4d ago
  • Director, Opioid Recovery Services (ORS1)

    LESC

    Service manager job in New York, NY

    Description: BASIC FUNCTION : Operates the program effectively, efficiently, and in compliance with the policies and procedures of LESC, OASAS, CARF, and other appropriate regulatory agencies. Provides clinical supervision to identified staff under the Divisional Director's supervision. MAJOR DUTIES : Facilitates weekly interdisciplinary case conferences and Dose and Schedule meetings, and leads the team to provide person-centered care to clients, including medication and schedule adjustments. client Coordinates the appeals administrative process and ensures clients' rights to the grievance process are appropriately maintained and documented. Carefully implement program policy to protect clients' rights. Works with staff and clients, as indicated, to ensure that clients adhere to program policies & procedures; monitors and intervenes in areas of non-adherence to policies and procedures. Tracks and analyzes treatment data, services, and outcomes, including individual in-person and telehealth, group, vocational, psychiatric, medical, and other LESC services such as Early Intervention Services, Dual Recovery Services, and Residential, as well as linkages with other community providers. Approves, monitors, and coordinates work schedules, vacations, and days off in ORS I. Conducts weekly clinical and administrative supervision of counselors. Reviews client charts and provides feedback to supervisorees on record maintenance in compliance with OASAS and regulatory guidelines. Assists counselors with crisis interventions. Liaisons with the Auditors during audits. Conducts on-the-job orientation for new employees. Participates in the interview and selection process of applicants; evaluates supervisees' performance; creates and distributes work schedule, including vacation back-up coverage; participates with the Divisional Director in decisions concerning disciplinary actions relative to supervisees' employment; approves timesheets and vacation for supervisees. Assigns clients to counselors based on needs (language, gender, culture, psychiatric history, etc.). Facilitates weekly client groups and in-service staff training. Meets with Finance staff to maintain and monitor the fee policy of LESC. Meets with clients in payment arrears to assist with interventions to rectify arrears and issues a final warning regarding non-payment when indicated. Completes the dose and schedule form in collaboration with the nurse supervisor or designee. Manages ORS I petty cash. Meets with vocational staff and collects statistics (training and employment). Compares and verifies statistics of counselors and vocational counselors and completes the OASAS vocational statistical form. Fills in for other staff who may be on leave. Performs other tasks as assigned from time to time. SCHEDULE: Full Time SALARY: $65,000 - $70,000 / year dependent on experience LOCATION: NY, NY 10002 We offer excellent benefits including: Generous time off that includes 4 weeks of vacation Medical, Dental, and Vision Insurance Discounted Commuter benefits Life insurance & Long term disability Eligible for Federal Student Loan Repayment Program Training and other additional voluntary benefits To join our diverse team, please include salary requirements with your resume/application submission. Please visit us at EEO Minorities/Women/Disabled/Vet Requirements: QUALIFICATIONS - EDUCATIONAL AND PROFESSIONAL EXPERIENCE: Clinical and leadership skills, LMSW or LMHC, plus 2 years of experience, and a CASAC (Certified Alcoholism & Substance Abuse Counselor) Advanced. Must be culturally sensitive to clients' needs in treatment. Computer competent. Compensation details: 0 Yearly Salary PI264f98cb58e5-2166
    $65k-70k yearly 2d ago
  • Operations Manager

    The Interfaith Center of New York

    Service manager job in New York, NY

    INTERFAITH CENTER OF NEW YORK INC (ICNY) Operations Manager NOTE: to be considered, please email your resume and attach a cover letter to *************************. The Interfaith Center of New York (ICNY) works to overcome prejudice, violence, and misunderstanding by activating the power of the city's grassroots religious and civic leaders and their communities. Our goal is to create understanding and respect among the city's immigrant and grassroots religious leaders and their communities, as well as to encourage civic participation. Together, we address the city's shared social concerns. For further information, go to ************************* Job Summary Skills and Experience: The Operations Manager should have experience in office management/administration. He/she/they should have the ability to manage multiple assignments under deadlines, take direction from supervisor and senior colleagues alike, take independent action/initiative when appropriate, and be comfortable working in a small office environment. The ideal candidate should have strong organizational and editing skills, a strong working knowledge of Microsoft Office (Word, Outlook, SharePoint, and Excel), familiarity with Salsa or similar CRM database solutions, familiarity with social media platforms and other online systems/platforms (design platforms like Adobe/Canva would be a plus), familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, experience assisting departments such as finance and HR, as well as experience with sending large mailings and dealing with vendors. Reliability, attention to detail, ability to work effectively under deadline pressure, and a deep respect for religious/cultural diversity are all a must. This position reports to the Director of Development. The is below, and the candidate will be asked to review existing processes for the purpose of suggesting improvements and implementing changes for the benefit of the role and the organization. Hours: Full-time, 40 hrs/wk, Monday - Thursday in office, Friday option to be remote Salary: 54,000 - 58,000 Start Date: January 5, 2026 Benefits: Medical and Dental Operations Manager Job Description (i) Act as first point of contact for organization, e.g. offer reception duties such as answering the phone, welcoming guests, keep public areas guest-ready, and replying to public's request for information (ii) Oversee annual audit by acting as liaison to accounting consultant, staff, and auditors (iii) Identify and implement ways to improve systems including communications -internal and external, data collection and tabulation, and general office flow (iv) Improve organizational database use and capacity (v) Use social media and eblasts to increase engagement and volume of engagers/subscribers (vi) Create and update a rapid response/text blast for our migrant advocacy work (vii) Oversee re-grants to include soliciting reports and organizing invoicing and payments (viii) Maintain vendor relationships e.g. water fountain provider, printer company, landlord (ix) Track and update office inventory, place orders as needed for day-to-day needs and events e.g. conferences or meetings (x) Facilitate staff meetings and send reminders in follow up (xi) Maintain and update website (e.g. adding and removing events, adding sliders and popups, updating the news sections and changes e.g. board and staff additions (xii) Create monthly newsletters (listing of events with images) and one-off eblasts for fundraising, ICNY events, or rapid responses and pertinent announcements using Salsa HQ (xiii) Coordinate and update staff calendar (xiv) Monitor mailboxes on site and at post office (xv) Maintain insurance policies (e.g. board, health) and stay up to date with NY State Laws (xvi) Monitor expenses and create outgoing payments/reimbursements using online banking (xvii) Post on social media channels and monitor for reposts, replies, or other actions as needed (xviii) Record and track incoming donations (in Salsa CRM), create and file acknowledgement letters in collaboration with ED or DD, pending level of gifts received. (xix) Reserve meeting rooms, organize catering, and oversee printed materials for meetings/events including four board meetings per year (xx) Onboard and off-board interns and employees as needed e.g. server access, handbook (xxi) Assist with 600+-piece mailings 2x a year for year-end Appeal and mid-year Gala (xxii) Attend events at times after hours or offsite to help with check in and on-site coordination (xxiii) Take on occasional projects(past examples include overseeing the website's redesign with outside consultants, helping with a database update, and moving items out of a storage unit) The ideal candidate will possess a combination of skills, experience, and passion in the following areas: Experience in office management/administration and project management Outstanding organizational skills for both big picture planning and small details Strong working knowledge of Microsoft Office is essential Strong working knowledge of Salsa or similar database solutions Familiarity with social media platforms and online systems Familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers Familiarity with design applications like Adobe and Canva preferred Strong interpersonal skills and a good sense of humor -- comfortable working in a small office environment, and managing relationships with vendors Effective multi-tasker -- able to manage multiple priorities under deadlines Able to take direction from supervisor and senior colleagues, and take independent action/initiative when appropriate Reliability, attention to detail, consistent follow-through on commitments, and an ability to work effectively under deadline pressure Deep respect for religious/cultural diversity To apply send a current resume and cover letter to ************************* with “Office Manager” in the subject line of your email. Applications must include a cover letter as an attachment for consideration.
    $80k-128k yearly est. 2d ago
  • Operations Manager

    Foundrae

    Service manager job in New York, NY

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Monitor negative on hand and open transfers. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Maintenance Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow company guidelines around shipping to clients and intercompany. Manage courier relationships to monitor shipments and file claims when necessary. Packaging and Supplies Order and manage non-merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. Contacts and manages store supplies like office, cleaning, hospitality and retail. Order Coordination: Oversee the Bench Jewelers workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with sales team and process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Administrative Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants. Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable). QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.
    $80k-128k yearly est. 1d ago
  • Operations Manager

    Theprintspace

    Service manager job in New York, NY

    Operations Leader , E-Commerce Fulfillment & Logistics Type: Full-time, On site We are looking for a senior operations leader who enjoys taking ownership of complex, high-variance fulfillment systems and making them predictable, resilient, and scalable. This role sits at the intersection of production, logistics, people, and software in the fast-growing world of social commerce. At theprintspace, we run high-volume, high-quality e-commerce fulfillment for artists and creators selling directly to their audiences via social commerce. We operate production centres in London, Düsseldorf, and New York, and manage both the storefronts and fulfillment for the creators we work with. We are looking for a senior operations leader who is comfortable owning a complex, fast-moving system: production, dispatch, logistics, people, and workflows, particularly under peak demand. The role : As Senior Operations Manager, you will own and run day-to-day operations at our Brooklyn facility, while actively improving the systems that underpin them. This is a hands-on leadership role. You will be expected to be close to the work, close to the data, and close to the team while designing processes that scale. You will be responsible for: Production operations, including fine art prints and printed apparel (Giclée, C-Type, DTG) Dispatch, shipping, and logistics Stock control and inventory accuracy Quality control and defect reduction Workflow design, optimisation, and scaling Team leadership and coordination, including: A current full-time team of 5, increasing to 8 within the next 6 weeks Up to 30 short-term workers during peak periods Operating Environment (Important) : This role is best suited to someone who enjoys turning variability into repeatable systems. We process ~500 orders per day on average, with significant spikes during major sales events. Most production activity runs between 8am and 6pm, with intensity increasing during peak periods. Order volume can change rapidly so calm, methodical decision-making under pressure is essential. We build and maintain our own internal production software. This is actively being improved, and you will work closely with our systems and product teams to refine workflows and tooling based on real operational needs. What Success looks like : In this role, success means: Orders flow through production and dispatch predictably, even under load Quality issues are caught early and reduced over time The team understands the system, not just the tasks Peak periods feel controlled, not chaotic Processes improve continuously, based on evidence rather than instinct Your performance will be judged on clear KPIs tracked through our software that relate to production accuracy, efficiency, and adherence to our client SLAs. Growth Opportunity : We are growing quickly and plan to triple our U.S. workforce over the next 12 months. We are not hiring just for today's requirements. We are looking for someone who can demonstrate: Strong systems thinking Ownership mentality The ability to diagnose problems, test solutions, and measure outcomes A desire to take on greater responsibility as the organisation scales As we build out our U.S. senior management team, this role has clear scope to grow.
    $80k-128k yearly est. 3d ago
  • General Manager - Luxury Residential Building

    Advice Personnel 3.8company rating

    Service manager job in New York, NY

    An industry-leading, vertically integrated real estate firm is seeking a General Manager to take the helm of a modern 900-unit rental community, encompassing a mix of market-rate and affordable residences. The ideal candidate will bring proven leadership and operational expertise in managing large-scale residential portfolios, with a strong background in mixed-income property management. Responsibilities: Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality. Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents. Direct the daily operations of the property, encompassing all residential, amenity, and common areas. Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies. Support hiring, onboarding, and continuous staff training. Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships. Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns. Ensure full adherence to building codes, safety regulations, and city/state housing requirements. Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation. Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis. Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations. Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs. Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities. Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters. Requirements: 12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity. Experience with NYC affordable housing compliance. Experience leading high-performing teams and overseeing all aspects of property operations. Proficiency in Yardi and strong financial and budget management skills. Excellent resident relations, communication, and vendor management abilities. Commitment to operational excellence, safety, and superior service standards. Salary Range: $175,000 - $200,000 plus bonus and comprehensive benefits. The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity, and other non-cash incentives. Please send your resume for immediate consideration to: nlipari@adviceny.com If you are not interested in this specific opportunity, but know of someone who might be, please share this ad with that individual. Referrals are always greatly appreciated. Advice Personnel *Celebrating over 40 years as New York's trusted boutique executive recruiting & staffing firm
    $175k-200k yearly 5d ago
  • Manager, Business Operations

    Capital Rx 4.1company rating

    Service manager job in New York, NY

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Position Summary: Capital Rx is seeking a Manager, Business Operations to join our growing Judi Care navigation team. This role is ideal for someone with 2-4 years of experience in startup BizOps, Consulting, or Finance who thrives in fast-moving environments, enjoys tackling a wide variety of challenges, and is looking to build a foundation for long-term leadership opportunities. You'll contribute directly to both external growth efforts and internal strategy, balancing hands-on execution with analytical problem-solving. Position Responsibilities: Sales Channel Management Manage and optimize sales channels to ensure effective distribution of Judi Care services. Develop and implement sales strategies that drive revenue growth and expand our customer base. Work closely with the Sales team to ensure alignment with partnership and channel strategies. Market Trend Analysis Identify and analyze market trends that impact the sales and distribution of care navigation services. Stay informed about industry developments, competitive landscape, and customer needs to ensure our offerings remain relevant and competitive. Provide insights and recommendations to the Marketing and Product teams to refine strategies and offerings. Minimum Qualifications: Bachelor's degree. 2-4 years of experience in business operations, consulting, or finance. Demonstrated ability to manage projects, analyze data, and synthesize insights into actionable recommendations. Excellent communication skills, with confidence presenting to both internal and external stakeholders. Highly adaptable, resourceful, and motivated to contribute in a dynamic, growth-oriented environment. Strong problem-solving skills and a balance of structured thinking with hands-on execution. Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Salary Range$110,000-$130,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
    $110k-130k yearly 3d ago
  • General Manager

    Episcope Hospitality

    Service manager job in New York, NY

    Multiple outlets located at PENN 1 and PENN 2 in New York City. Job Details Episcope Hospitality is a fast growing, nationally recognized leader in hospitality founded and overseen by restaurateur David Morton of the Morton's Steakhouse family. Episcope's culture is marked by creativity, passion, expertise, and quality. The company The company offers a unique laboratory environment that encourages learning, ongoing development, and close collaboration with some of the top minds in business, food, beverage, and design. Episcope and its affiliates currently operate restaurants, bars, and cafes in Chicago, New York, Phoenix, New Jersey, Las Vegas, and Arlington, Virginia, and will soon open additional locations in Boston and Los Angeles. Episcope is looking for a General Manager to lead its collection of high-volume restaurants, event spaces, and cafes in New York's newest luxury office buildings that operate Monday through Friday. The General Manager will play an instrumental role in overseeing our continued unit-level growth through maintaining our high service standards, professional culture, and strong financial performance. Key Responsibilities · Ensuring excellence in guest experience, operational efficiency, and financial performance across all outlets. · Meeting goals for revenues, product quality, cost of goods sold, and cleanliness and organization. · Fostering a positive, professional, and welcoming culture for team members. · Maintaining and elevating our standards for training and development across all job functions. · Ensuring consistency of specs, preparations and service standards. · Filling in, as needed, to ensure guest service standards always come first. · Directly overseeing daily, weekly, and monthly reporting to Episcope's CFO and its owner. · Directly overseeing scheduling of management and hourly personnel. · Consistently providing one-on-one coaching to managers and hourly personnel. · Fully understanding and compliance with all local, state, federal regulations including, but not limited to, health, safety, sanitation, and employment practices. · Working directly with leadership of all departments including, but not limited to, ownership, administration, human resources, accounting, marketing, culinary and beverage to develop, refine, and implement Episcope's strategies to maintain its leadership role in the market. Qualifications · Bachelor's degree · Have a minimum of 5-years of experience in managing full service, first-class restaurants, bar, and cafes. · Possess strong proficiency in accounting, financial modeling, and various technology platforms including, but not limited to, Toast, Seven Rooms, Triple Seat, Open Table, and Microsoft Excel. · Possess excellent math and problem-solving skills. · Be able to work in a standing positing for extended periods of time. · Be able to reach, bend, stoop, and lift heavy items. · Possess stamina to work 50 to 60 hours per week. · Comfort with a fast-paced, entrepreneurial environment Compensation · $150,000 - $175,000 base salary · Competitive benefits · Bonus based on business performance and 360-degree peer reviews
    $150k-175k yearly 3d ago
  • Growth Strategy & Operations Manager

    Scale Ai, Inc. 4.1company rating

    Service manager job in New York, NY

    As Scale AI continues its historic growth trajectory in the Generative AI sector, we are seeking a Growth Program Manager to helm initiatives that will significantly drive revenue and expansion. This demanding and multi-faceted role requires a unique blend of skills across strategy, operations, and analytics with the aim to catalyze rapid growth in a dynamic and evolving market. You will: Drive critical growth projects, collaborating with cross-functional teams including Engineering, Operations, and Go-to-Market. Develop and enhance growth strategies, funnels and pipelines to meet the needs of strategic customers and market demands. Oversee the growth operations, ensuring seamless execution and alignment with business objectives. Tackle some of the most pressing growth challenges, setting new standards for Scale AI's market presence in domain language. Ideally you'd have: 3-5 years of experience on growth, product, or operations, or as a SWE. Prior experience with operations-heavy business models (e.g. on-demand, marketplace, logistics, supply chain) Strong technical background (a degree in STEM is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python). Excellent problem-solving capabilities and a robust analytical approach, with the ability to leverage data to inform growth strategies (experience working on operational challenges or as a consultant is a plus). An entrepreneurial and high-ownership mindset. You are comfortable handling ambiguity and leading workstreams from end-to-end This role is critical in ensuring that Scale AI not only maintains its current growth momentum but also accelerates it to capture an even larger market share in the Generative AI space. The ideal candidate will bring a wealth of experience, a deep understanding of growth mechanisms, and a track record of delivering results in high-stakes environments. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$150,000-$189,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
    $150k-189k yearly 2d ago
  • Customer Service & Sales Manager

    Cathay Bank-Headquarters 4.4company rating

    Service manager job in New York, NY

    People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch. DIRECT REPORTS The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements) ESSENTIAL FUNCTIONS Service and Sales Responsibilities: Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements Establish and manage achievement of assigned team and individual sales production goals Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate Operations, Management & Administration Responsibilities: Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc. May serve as Safety and/or Security Officer for the branch QUALIFICATIONS College degree a plus. Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions. Thorough knowledge of bank policies and procedures. General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures. Direct sales experience desired. Computer experience (Microsoft Word, Excel, Outlook) required. Good management skills with emphasis on planning, organization and scheduling. Excellent verbal and written communication skills. Bi-lingual English and Chinese (Mandarin or Cantonese) preferred. OTHER DETAILS $28.85 - $31.25 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $28.9-31.3 hourly 5d ago
  • General Manager

    BLU Hospitality Group

    Service manager job in New York, NY

    Seeking Restaurant Managers BLU Hospitality Group is a premier hospitality company built on a People First mindset. We share a vision where compassion is the loudest voice in the room, curiosity outruns fear, and kindness is our default. We believe the best team members are smart, kind, creative, and bring high energy to everything they do. We are seeking experienced Restaurant Managers at all levels who bring a genuine passion for hospitality, strong leadership skills, and a proven ability to thrive in high-volume environments. This is an excellent opportunity for hospitality professionals who take pride in delivering exceptional guest experiences and leading strong Front-of-House Teams. The ideal candidate is dynamic, highly organized, communicative, and confident operating in a fast-paced, fine-dining setting. Key Qualifications: • 3-5+ years of Senior-Level Hospitality Management experience, preferably in a fine dining or high-end restaurant environment • Strong understanding of restaurant financials, including P&Ls, labor controls, and cost management • Proven ability to manage and control inventory • Proficiency with restaurant technology and systems (OpenTable, Toast, and similar platforms) • Excellent written and verbal communication skills • Experience overseeing FOH scheduling, floor plans, and service flow • Thorough knowledge of and compliance with health, safety, and sanitation standards • Strong sense of ownership over the guest experience, ensuring consistent service • Commitment to maintaining and upholding brand standards and company culture Compensation: • Competitive Salary based on experience Salary Range: $70,000 - $120,000 About Us: At BLU, service begins within our culture. We believe that in order to deliver extraordinary experiences to our guests, we must first deliver extraordinary care to our people. At the heart of everything we do is a profound belief in human potential-our philosophy is to nurture the fullest potential of our teams, our guests, our partners, and the communities we serve. With the integration of food, wine, art, design, and fashion, BLU Hospitality Group has quickly emerged as a premier lifestyle brand. Blu on the Hudson, our flagship venue, opened in 2023 on the Weehawken waterfront and offers a collection of stunning spaces with breathtaking views of the New York City Skyline and the Hudson River. Our cuisine is inspired by contemporary American flavors, celebrating seasonal ingredients, innovative techniques, and exceptional steak, seafood, sushi & house-made pasta programs-perfectly suited for both intimate dining and group gatherings. Our world-class beverage and wine programs feature purposefully curated cocktails and wine lists designed to complement and elevate every experience. With our commitment to exemplary service, Blu Weehawken has quickly become the pinnacle of hospitality in New York and New Jersey. Blu Livingston is our second location that is slated to open in Spring 2026. Thoughtfully designed, this space will deliver a warm and elevated dining experience that fosters conversation, discovery, and connection. Blu Miami will be our third location that will open in late 2026. Situated at River Landing Shops & Residences along the Miami River, this 6,500-square-foot, multi-level restaurant will include riverfront patio seating, a private mezzanine for events, and a rooftop bar with sweeping skyline views. Please Note: This description is a high-level overview and does not represent the full scope of responsibilities.
    $70k-120k yearly 3d ago
  • Assistant Executive General Manager

    Douglas Elliman Property Management 4.1company rating

    Service manager job in New York, NY

    Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management. The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development (approximately 15,372 units on 320 acres) . The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations. Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475 Essential Job Duties and Responsibilities: Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits. Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials. Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely. Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers. Ensure the development is always “audit ready” for reviews by government agencies and internal auditors. Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner. Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction. Supervise the hiring, training, and performance evaluations for administrative staff. Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards. Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets. Represent the Executive General Manager at meetings with city, state, and federally elected officials. Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures. Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner. Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs. Attend court proceedings for lease violations or evictions when necessary. Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations. Attend building and townhouse association and/or board meetings as required. Performs other duties as assigned.
    $55k-84k yearly est. 2d ago
  • Salon Manager

    Regis Haircare Corporation

    Service manager job in Monmouth Junction, NJ

    We're so happy you found us! We would love for you, as a licensed hairstylist with management experience, to join our dynamic family of like-minded, passionate, and talented hairstylists. We are here to provide continual growth and are committed to nurturing your talent and fueling your passion to manage and work behind the chair. Let's get you started. It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact information and help schedule a time that is convenient for you to interview. It all takes just a minute and you will get confirmation of the interview right away. Thank you for considering us. We can't wait to hear from you. IF YOU HAVE A COSMETOLOGY LICENSE, AND SALON MANAGEMENT EXPERIENCE, PLEASE APPLY HERE! We treat our stylists like FAMILY! ESTABLISHED CLIENTELE in a busy salon. HAIRCUTS - COLOR - WAXING - TREATMENTS PAY: Up to $35 per hour EDUCATION: Over 50 hours PAID TRAINING in the first 3 months - with advanced cutting & color classes at our Hairstylist Academy. We have the LARGEST EDUCATION TEAM in the region. Whether you're just starting out, returning to the industry, or are behind the chair now, we have the EDUCATION to grow your skills and make you SUCCESSFUL and CONFIDENT. Ongoing EDUCATION throughout your career at Supercuts. Immediate SUPPORT and the BEST in the industry TRAINING. CAREER ADVANCEMENT Opportunities: * We offer a FUTURE, not just a job, but a CAREER path. * Career paths and training available in Education and Leadership. Many Stylist BENEFITS, including: ABOVE AVERAGE BASE PAY, plus Immediate COMMISSION & BONUS opportunities FLEXIBILITY & WORK-LIFE BALANCE FULL-TIME & PART-TIME Positions Available Immediately HEALTH, DENTAL, VISION, 401K STUDENT LOAN REPAYMENT ASSISTANCE (Pay Back the Future) PAID HOLIDAYS PAID VACATION THAT INCREASES WITH YOUR TENURE PAID COSMETOLOGY LICENSE RENEWAL A FUN PLACE TO WORK TOGETHER AS A FAMILY! The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service, and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
    $35 hourly 7d ago
  • Design Operations Manager

    MacMillan Learning

    Service manager job in New York, NY

    The Design Operations Manager of the TPG Art Department will oversee the design team's schedules, develop and maintain department workflows, and act as a liaison to the editorial, production, managing editorial, publicity, ad/promo, and marketing and sales departments. The candidate must have exceptional organization and communication skills and have a strong interest in developing systems and workflows. What you'll do: Prepare seasonal studio schedules and individual project roadmaps; ensure deadlines are met. Keep designers aware of deadlines for meetings, conferences, sales calls, etc. Support the Art department with seasonal updates to strategic planning and production documents. Maintain a status grid for covers and other design elements for staff to reference. Maintain the agenda and compile notes at weekly department meetings and weekly company cover meetings. Attend weekly production meetings to provide updates and take notes for art department. Coordinate with the Operations department for large seasonal meetings. Obtain approval for cover images; post cover files to the internal bibliographic system. Liaise with other departments within TPG and Macmillan to manage file/material requests. Update and implement workflows as departmental needs evolve. What you'll bring: Excellent organizational skills; ability to manage schedules for numerous simultaneous projects. Very strong written and verbal communication skills. Ability to work collaboratively across various departments. Ability to create and implement new processes. Expert use of Google Suite, Microsoft Excel, Mac Platform, skilled at data entry and running reports. Knowledge of the bookmaking process, from early stages to printed books. Ideal Experience: 3-5 years of publishing experience. Production editorial, managing editorial, and production management experience are a plus. No design background needed, but knowledge of the Adobe Creative Suite is a plus. College degree or equivalent experience. This role will have an annual salary of $60,000-$65,000 Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer, consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status, and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $60k-65k yearly 5d ago
  • Ambassador Partnerships, Associate Manager

    Betmgm

    Service manager job in New York, NY

    Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance 401(k) with company match Pre-tax spending accounts including health care FSA and commuter savings Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. As an Ambassador Partnerships, Associate Manager you'll be an integral part of the success of BetMGM's Ambassador and Talent programs. The ideal candidate possesses strong organizational skills, attention to detail and the ability to innovate and execute projects across multiple internal and external organizations. Immediate responsibilities include management of ambassador onboarding and creating/executing detailed run of show documents for all projects and events. Passion for sports betting, iGaming, poker and active users of online gaming (e.g. sports betting and fantasy sports) preferred. Location: Jersey City, NJ ~ Hybrid About the Role As an Ambassador Partnerships, Associate Manager you'll be an integral part of the success of BetMGM's Ambassador and Talent programs. The ideal candidate possesses strong organizational skills, attention to detail and the ability to innovate and execute projects across multiple internal and external organizations. Immediate responsibilities include management of ambassador onboarding and creating/executing detailed run of show documents for all projects and events. Passion for sports betting, iGaming, poker and active users of online gaming (e.g. sports betting and fantasy sports) preferred. Responsibilities Ambassador Management: Identify, recruit, and manage a diverse pool of ambassador talent Develop and maintain strong relationships with talent and their representation Collaborate with talent to align their skills and offerings with our organizational goals Event Planning and Execution: Work closely with the different internal/external teams to conceptualize and plan events Assist in the logistics, budgeting, and execution of events, ensuring a seamless experience for all parties involved Promotion and Marketing: Contribute to company promotions/marketing initiatives through contracted elements Collaborate with the marketing team to create content, materials, and campaigns related to talent and event promotion Evaluation/Recap: Conduct post-event evaluations to assess effectiveness and overall event success Gather feedback from attendees, ambassadors, and team members to improve future events Essential Functions Must be able to stand or sit and operate computers and other technological devices for extended periods of time Qualifications Bachelor's degree in Marketing, Event Management, Communications, or a related field Proven experience in talent management and event coordination Excellent interpersonal and communication skills Creativity, attention to detail, and a passion for creating exceptional experiences Proficiency in event management software and tools Ability to work well under pressure and meet deadlines The annual salary range for this position is $62000 to $78000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-HYBRID #LI-IK1
    $62k-78k yearly 5d ago
  • Market Area Manager - Hempstead, NY

    Credit Acceptance 4.5company rating

    Service manager job in New York, NY

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $124,800 + Monthly Uncapped Commission INDSAHP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $31k-43k yearly est. 5d ago

Learn more about service manager jobs

How much does a service manager earn in Brick, NJ?

The average service manager in Brick, NJ earns between $55,000 and $139,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Brick, NJ

$87,000

What are the biggest employers of Service Managers in Brick, NJ?

The biggest employers of Service Managers in Brick, NJ are:
  1. Texas Roadhouse
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