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Operations Manager
Amazon 4.7
Service manager job in North Las Vegas, NV
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, NV, North Las Vegas - 91,000.00 - 136,500.00 USD annually
$102k-142k yearly est. 5d ago
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HVAC Service Manager
Fetch A Tech
Service manager job in Nellis Air Force Base, NV
HVAC ServiceManagers oversee the day-to-day operations of our HVAC Service Department, ensuring that our team of trained Service Technicians provide exceptional customer service and high-quality maintenance and service. This role ensures operational excellence, customer satisfaction, and team development. As the HVAC ServiceManager, you will be responsible for mentoring our Service Team and ensuring the department's sales goals are being met while providing superior HVAC solutions.
Key Responsibilities:
Team Leadership & Management:
Supervise, mentor, and inspire a team of HVAC Technicians.
Provide ongoing training and development opportunities to ensure technical expertise and excellent customer service.
Conduct regular performance evaluations and provide constructive feedback.
Foster a positive, productive team environment with an emphasis on safety, quality, and customer satisfaction.
Operations Management:
Manageservice scheduling, technician assignments, and job workflows to ensure timely, efficient project completion.
Ensure all work complies with company standards, safety regulations, and local codes.
Oversee inventory, ordering parts and tools to support field operations.
Support job estimation and pricing to maintain competitiveness and profitability.
Track and report on department performance, including revenue, costs, and customer satisfaction.
Monitor and manage the service department budget for operational efficiency.
Customer Relations:
Serve as the point of contact for escalated customer inquiries and complaints, ensuring resolution and satisfaction quickly and professionally.
Ensure a high level of customer satisfaction by maintaining strong relationships with clients and addressing any concerns that arise.
Conduct post-service follow-ups with clients to ensure ongoing satisfaction and encourage repeat business.
Quality Control & Safety:
Ensure that all HVAC service work adheres to industry standards and company protocols.
Maintain high safety standards to protect employees and customers and ensure compliance with OSHA and other safety regulations.
Review and resolve technical issues and service challenges, ensuring top-quality results on every job.
Key Qualifications:
Minimum 5 years in HVAC service, with at least 2 years in a supervisory or management role.
In-depth knowledge of residential HVAC systems, including troubleshooting, maintenance, and repair.
Proven ability to lead, coach, and develop teams. Strong team-building and mentoring skills.
Exceptional verbal and written communication skills. Comfortable conveying technical information to both technicians and customers.
Strong organizational and time-management abilities. Capable of handling multiple priorities in a fast-paced environment.
Strong problem-solving skills with a commitment to delivering excellent customer service.
Skilled in HVAC servicemanagement software and general business tools (e.g., Microsoft Office, ServiceTitan, etc.).
Education & Certification:
High school diploma or equivalent; associate degree in HVAC or related field preferred
Relevant HVAC certifications (e.g., EPA Certification, NATE Certification, OSHA Certification)
Valid driver's license and clean driving record.
Physical Requirements:
Ability to lift up to 50 pounds and work in various physical environments.
Ability to work in confined spaces, on rooftops, and in other challenging locations as necessary.
Benefits:
Competitive salary based on experience.
Performance-based bonuses
Benefits package, including health, vision, dental insurance, retirement plan, paid time off and more.
Professional development and training opportunities.
#FTP
Pay Range$80,000-$130,000 USD
About Fetch-A-Tech:
At Fetch-A-Tech, our mission is to provide all residents of Las Vegas and the neighboring areas with the highest standards and quality of plumbing and indoor comfort. As plumbing & AC experts, we do this by offering top notch services and products, as well as by educating our customers and protecting our integrity at all times. We offer a competitive pay structure and ongoing training and support for all employees, ensuring our ability to serve our customers in the best way we can, and we will certainly stop at nothing until our customers are fully satisfied with our services.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
$80k-130k yearly 7d ago
Service Manager
Hays 4.8
Service manager job in Las Vegas, NV
Your new company
You'll be joining a purpose-driven real estate firm that develops, owns, and operates high-quality residential communities across the U.S. With thousands of units under management in multiple states, the company leverages in-house expertise from acquisitions and development to property management to create vibrant, sustainable living environments. Core values include innovation, integrity, empathy, humility, determination, and partnerships.
Your new role
Oversee and supervise maintenance staff and day-to-day repair operations across the property portfolio.
Lead special projects and coordinate installation of mechanical and electrical systems.
Conduct inspections, perform repairs, and maintain cleanliness and safety standards in line with company policies.
Work independently on routine tasks while collaborating on complex issues, often supporting emergencies or project-driven overtime.
What you'll need to succeed
EPA Certification
3 years of experience in Property Management
Strong knowledge of building systems and maintenance practices
Ability to lead and supervise maintenance teams
Affordable housing experience preferred
What you'll get in return
Competitive pay at $27/hour
Comprehensive health, dental, and vision coverage
401(k) with company match
Paid time off and holidays
Additional perks like FSA and employee discounts
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or reach out directly to Daniela Giovannini for more information.
$27 hourly 2d ago
Assistant Store Manager
Bootbarn, Inc. 4.2
Service manager job in Las Vegas, NV
The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
ASSISTANT STORE MANAGER DUTIES
Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company.
Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
Assess and communicate localized customers' needs to Store Manager.
Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market
Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.
Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner.
Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.
Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
Possess well-developed business acumen and understands all aspects of the store's operations.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Additional duties as assigned by District Manager or Store Support Center partners.
QUALIFICATIONS
Associate's Degree and/or 2 to 4 years of experience in retail store management
Experience managing direct reports and leading teams in a selling environment.
Strong organizational and time management skills with the ability to manage multiple priorities.
Strong communication, customer service, time management and organizational skills.
Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
Flexibility with scheduling and willing to work extended hours when necessary.
Up to 15% travel to support local stores, as needed.
COMPETENCIES
Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance.
Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity.
Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust.
Leadership & Team Development: Leads with Boot Barn's core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success.
Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store's long-term goals.
PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES
Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
Paid Time Off plan for year-round Boot Barn Partners.
Medical, Dental, Vision and Life Insurance.
401(k) plan with generous company matching.
Flexible schedules and work/life balance.
Opportunities for growth at every level -- we are opening 50+ new stores each year.
Compensation varies based on geography, skills, experience, and tenure
For eligible Boot Barn Partners
PHYSICAL DEMANDS & WORK ENVIRONMENT
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
Standing, walking, and squatting more than fifty percent of the work shift.
Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
Ability to use a ladder and/or step stool occasionally.
Required to lift, move and carry up to 40 pounds.
Ability to read, count and write to accurately complete all documentation and reports.
Must be able to see, hear and speak in order to communicate with partners and customers.
Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ X ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
* The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
* Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4.
California Privacy Notice
$31k-35k yearly est. 3d ago
Pharmacy Operations Manager
Walgreens 4.4
Service manager job in Nellis Air Force Base, NV
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 17h ago
Full-Time Service Manager - 379 Henderson
Smart & Final Inc. 4.8
Service manager job in Henderson, NV
379 - Henderson Starting Rate: $18.25/hr We are searching for an experienced Full-Time ServiceManager - 379 Henderson at 10050 Eastern Avenue Henderson, Nevada, 89052 United States . Primary Duties and Responsibilities: This Full-Time ServiceManager reports to the Store Manager and is responsible for maintaining service standards in the store. Performs management-assigned duties, which may include but may not be limited to implementation and management of the FAN customer service program, execution of corporate directives (e.g. action bulletins, product removals, etc.), maintenance of the store's break room (e.g. job postings, poster programs, iPad, cleanliness, etc.) review of mystery shop performance, front end management, and book keeping duties.
Specific duties include, but are not limited to:
* Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).
* Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.
* Monitors the front end ensuring service standards and procedures are being followed.
* Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
* Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays.
* Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day.
Required Qualifications:
One to three (1-3) years related experience and/or training; or equivalent combination of education and experience. Retail Management Certificate is desirable.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
$18.3 hourly 3d ago
Customer Service Project Manager
Supercolor 3.3
Service manager job in Las Vegas, NV
The Project Manager operates as liaison between the customer, the account executive and the internal Super Color Digital contacts. The PM is responsible collecting all of the necessary information to create the best project for the client. The PM is the foundation that will ensure that the customer receives precisely what they wanted. This is achieved by providing excellent customer service both internally and externally; by providing timely and accurate project specifications to the production staff; and through thorough communication throughout the organization. The PM is considered the primary contact for all project related inquiries both internally and externally.
Responsibilities:
Primary contact for the customers, sales, prepress and production managers.
Provide accurate information regarding customer specifications when creating work orders
Resolve issues that clients have with Quotations/Work Orders/Merchandise
Communicate with clients regarding project specifications
Update Account Executives as to the status of current Work Orders
Monitor Work Orders as they go through the Production process to make sure the merchandise will arrive at the correct time and in perfect condition
Ensure timely project updates to ensure customer changes are communicated, captured and billed.
The Project Manager operates as liaison between the customer, the account executive and the internal Super Color Digital contacts. The PM is responsible collecting all of the necessary information to create the best project for the client. The PM is the foundation that will ensure that the customer receives precisely what they wanted. This is achieved by providing excellent customer service both internally and externally; by providing timely and accurate project specifications to the production staff; and through thorough communication throughout the organization. The PM is considered the primary contact for all project related inquiries both internally and externally.
Responsibilities:
Primary contact for the customers, sales, prepress and production managers.
Provide accurate information regarding customer specifications when creating work orders
Resolve issues that clients have with Quotations/Work Orders/Merchandise
Communicate with clients regarding project specifications
Update Account Executives as to the status of current Work Orders
Monitor Work Orders as they go through the Production process to make sure the merchandise will arrive at the correct time and in perfect condition
Ensure timely project updates to ensure customer changes are communicated, captured and billed.
BA or College degree or equivalent experience - with a minimum of 3 years of print/production experience.
Must understand Grand Format Printing Processes and concepts.
Must be able to manage complex projects within a team environment.
Excellent verbal and written communications skills to effectively interact with all levels of the organization.
Must be able to make independent decisions that work best for the customer and Super Color Digital.
Must have proficient computer skills including Microsoft Office Suite.
Must have the ability to multi-task and work in a fast paced environment.
Skills & Requirements
BA or College degree or equivalent experience - with a minimum of 3 years of print/production experience.
Must understand Grand Format Printing Processes and concepts.
Must be able to manage complex projects within a team environment.
Excellent verbal and written communications skills to effectively interact with all levels of the organization.
Must be able to make independent decisions that work best for the customer and Super Color Digital.
Must have proficient computer skills including Microsoft Office Suite.
Must have the ability to multi-task and work in a fast paced environment.
$52k-98k yearly est. 60d+ ago
Supportive Services Supervisor
Southern Nevada Regional Housing Authority 3.8
Service manager job in Las Vegas, NV
Join Our Team
An Exciting and Rewarding Career Opportunity
Southern Nevada Regional Housing Authority
Announcement Number
Job Title
26-002
Supportive Services Supervisor
Number of Openings
Compensation (Depending on Experience, DOE)
One (Full-Time, 7 AM to 6 PM, Mon-Thurs)
$67,001.58 (Step 1) - $107,111.89 (Step 20) annually
The typical starting range for this position is between $67,001.58 and $73,957.10
Opening Date
Closing Date
January 21, 2026
Applications are reviewed on a rolling basis.
February 1, 2026, (or until filled)
The closing date may be earlier based on the number of applications received.
To Apply and Required Documents
Conditions of Employment
This position is open to both internal and external applicants. Applicants should:
Complete an application online - to apply, click here
Submit a cover letter and resume
Incomplete applications will not be considered.
*Applicants who meet minimum qualifications are not guaranteed an interview.
Upon a conditional offer of employment, the candidate must successfully:
Complete a background investigation, which may include:
(education, criminal history, credit, fingerprints, and DMV)
Pass a workplace drug test within 72 hours *
Possess a valid State of Nevada driver's license
Possess a clean driving record
Complete Criteria's online assessment test
*As a federally-funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines.
Employee Benefits
Pay is part of the generous compensation package offered by our premier agency. Employees enjoy:
3-day weekends
Free parking
2 weeks' vacation (years 1 and 2)
13 sick days
13 paid holidays, including your birthday
Medical, dental, and vision insurance - 100% employer paid (employee only); health and dependent care flexible spending accounts
Life and long-term disability insurance (employer paid);
457B Deferred Compensation Plan
Public Employee Retirement System (PERS) - 100% Employer-Funded or Employee/Employer-Funded (50%/50%)
Employee Assistance Program (EAP);
A variety of voluntary employee benefits options. According to the Public Service Loan Forgiveness (PSLF) program, student loan forgiveness may be available to qualified individuals.
Position Summary
The Supportive Services Supervisor - This position supervises and leads SNRHA's Senior and Supportive Services Coordinators to provide programs and services for older adults and families, including planning, implementing, and evaluating programs, as well as handling administrative duties and community outreach.
Duties and Responsibilities
This announcement describes the typical job functions and is not intended to be an exhaustive or comprehensive listing of all duties and responsibilities. The position requires the following duties and responsibilities, with or without reasonable accommodation.
ESSENTIAL DUTIES
Program Management : Plan, implement, and evaluate senior and family services and programs, activities, and events. This includes determining service methods and responding to emergencies.
Staff Supervision : Hire, train, and supervise program staff and volunteers. Assign and monitor work, conduct performance evaluations, and provide guidance and feedback.
Administrative Duties : Prepare reports, maintain records, and handle data entry. Ensure compliance with all relevant laws, regulations, and departmental policies.
Community and Stakeholder Relations : Coordinate with other community organizations, agencies, and volunteers. Act as a liaison between the department and the public, assist in developing and monitoring MOU's.
ADDITIONAL RESPONSIBILITIES
Establish working relationships with social service agencies and other community-based resources as required.
Create social programs and services to address recreational, health, and educational needs as required.
Assist in planning and organizing events that benefit SNRHA residents on an agency-wide scale.
Keep informed of community, social, and economic resources available to low-income services.
Adhere to the confidentiality standards of the Privacy Act of 1974, {U.S.C., & 552A} as amended.
Demonstrate courteous and cooperative behavior when interacting with clients, visitors, and SNRHA staff to support the relationship between SNRHA and the constituent population.
Communicate clearly and concisely, both orally and in writing.
Perform related duties and responsibilities as required
Exercise sound judgment in the performance of job duties .
This position is eligible for participation in the collective bargaining unit (SEIU), which represents certain Southern Nevada Regional Housing Authority employees .
Minimum Qualifications
Minimum qualifications are intended to identify applicants most likely to perform successfully on the job. Applicants who meet minimum qualifications are not guaranteed an interview; however, they are further assessed to determine how well they meet the position's minimum qualifications and the agency's immediate needs. Applicants should possess the following:
Bachelor's Degree in Social Services, Public Administration, or related field, supplemented by three years of social services case management program work experience; or five (5) years of an equivalent combination of education and experience.
Valid Nevada Driver's License or the ability to obtain one.
SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate.
Preferred Qualifications
Preferred qualifications are desired qualifications that exceed the minimum qualifications and demonstrate additional education, experience, training, or other relevant credentials. Applicants who possess the following may receive preference:
Bilingual English/Spanish language skills
Experience working in a housing authority or social service environment, particularly working with low-income seniors and families
Screening and Selection
Applicants who meet the minimum qualifications may be considered further. Evaluation factors include, but are not limited to, a cover letter and resume, writing samples, pre-employment testing/assessments, panel interviews, references, performance evaluations, and background investigation.
SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate.
Reasonable Accommodation
If you require a reasonable accommodation to participate in our hiring process, contact the HR Department **************.
$67k-74k yearly Auto-Apply 10d ago
Restaurant/Customer Service Manager Opportunity
Serenity Mental Health Centers 3.7
Service manager job in Henderson, NV
Branch Manager We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently.
This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking an Branch Manager for our Henderson office. Your primary responsibility will be to own the metrics that allow patients to take back their lives.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits
Superior Operations Management training in the healthcare industry
Accelerated healthcare career growth - rapid advancement opportunities
Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity's treatment options
Responsibilities
Lead team to provide exceptional patient experience and outcomes
Conduct daily operations including staff scheduling, office administration, and performance management.
Take ownership of team, office and patient outcomes
Understand and connect patients with Serenity's treatment options
Provide support for 1 to 3 providers
Train and educate new provider assistants
Qualifications
High School Diploma/ GED.
Strong customer service mindset.
3 years of management or leadership experience
Excellent verbal and written communication, and basic math skills.
Well-versed in de-escalation skills and ability to connect with individuals.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
About Serenity Healthcare
Serenity's Provided Services
Meet our Patients
$33k-55k yearly est. Auto-Apply 16d ago
Regional Service Manager
LUV Carwash
Service manager job in Las Vegas, NV
Job DescriptionDescription:
LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 80 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a Regional ServiceManager to our growing team to help us continue our mission to become the best car wash in the industry.
Benefits:
*401K match
*Health Benefits/HSA
Vision
*Dental
Life insurance
Vacation/Sick Time or PTO
Employee Discount program
Employee Assistance Program
Pet insurance discounts
(*Some benefits require a 1-year measurement period or age requirement)
General Summary of Duties:
The Regional ServiceManager (RSM) plans, directs, and supervises skilled, semi-skilled, and unskilled trade personnel to effectively complete activities related to daily operations, including repairs, maintenance, and security/safety, for a designated region of LUV Car Wash locations. The RSM is responsible for hiring, training, developing, and managing the effectiveness of the maintenance team. This role serves as the subject matter expert on maintenance and ensures the efficient operation of facilities through proactive problem-solving and the implementation of organized systems and processes. Ensures Maintenance Techs and Maintenance Leads follow proper repair and safety procedures.
Reports to: VP of Facilities
Supervises: Maintenance Technicians
FLSA Status: Exempt
Essential Functions:
Travels up to 70% of the time to train and oversee site maintenance.
Hire, develop, and train the LUV Car Wash facilities maintenance team to meet quality standards and financial R&M targets.
Conduct a ride-along with Maintenance Technicians to evaluate their efficiency in their role.
Manage tech effectiveness to ensure work orders are completed within allotted time frames and specifications and that the quality of work performed is up to the LUV standard.
Develop service technicians to ensure they are building their skills and progressing their career within LUV.
Manage departmental metrics, including utilization, hours per work order, variance to estimated work order time, work order completion, return visits, and driving score.
Work with third-party vendors to facilitate emergency repair work.
Manage and maintain the inventory of all assets within the facilities department, including equipment, vehicles, and tools.
Assist with the integration of acquired locations, collaborating with various functional team leads and the corporate ops team.
Foster a positive working environment between operations and maintenance.
Manage the internal billing of services rendered to locations.
Perform other duties as requested or needed.
Requirements:
Job Requirements
Physical Demands: The ability to lift 25/50/80 pounds regularly, respond quickly to sounds, move safely over uneven terrain or in confined spaces, see clearly and respond to dangerous situations, safely climb ladders while carrying 40 pounds or more, work in extreme weather, and wear PPE correctly throughout the day.
Education: High School degree required
Experience:
Minimum of five (5) years of car wash facility repair and maintenance experience required.
Minimum of five (5) years of management experience required.
Proficiency in MaintainX (preferred)
Requirements:
Excellent verbal and written communication skills.
Strong organizational skills and ability to prioritize.
Expert knowledge of car wash equipment and chemistry, including installation, maintenance, repair, and calibration.
Experience in establishing and executing policies and procedures.
Ability to manage competing priorities efficiently.
Proficiency in Microsoft Office Suite.
Flexible with scheduling demand
Ability to travel up to 70% of the time.
$76k-130k yearly est. 17d ago
Customer Service Manager
Keller Executive Search
Service manager job in Las Vegas, NV
within Keller Executive Search and not with one of its clients. As the Customer ServiceManager in Las Vegas, NV, United States, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth.
Key Responsibilities:
Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics.
Lead teams with a focus on coaching, psychological safety, and high performance.
Elevate CSAT/NPS through service design, QA, and knowledge management.
Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops.
Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed.
Design compliant processes aligned to local regulations and internal policies.
Partner with Sales, Marketing, and People Operations to execute company priorities.
Represent the function to senior leadership; prepare crisp updates and decision memos.
Requirements
7+ years in progressively senior roles within the relevant discipline; experience leading managers.
Demonstrated success building scalable processes and delivering against OKRs.
Strong analytical and financial acumen; fluency with data tools and business cases.
Excellent stakeholder management and executive communication skills.
Working knowledge of applicable local laws, standards, and industry best practices.
Bachelor's degree required; advanced degree or certifications are advantageous
Benefits
Competitive compensation: $ 125,000-152,000 USD
Opportunities for professional growth and leadership development.
Company culture: Flat management structure with direct access to decision‑makers; open communication environment.
Full medical coverage.
Equal Employment Opportunity Statement:
Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.
Commitment to Diversity:
An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.
Data Protection and Privacy:
Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.
Pay Equity:
Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.
Health and Safety:
Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.
Compliance with Law:
All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
$41k-78k yearly est. Auto-Apply 60d+ ago
Customer Service Manager
Bibliu
Service manager job in Henderson, NV
Job DescriptionSalary:
Customer ServiceManager
Reports to: Store Manager
Contract type: Part-Time, Permanent
Working hours: 20 hours per week
About BibliU
BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management.
In late 2023, we acquired Texas Book Company (now BibliU Campus) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!
We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!
Position Overview
The Customer ServiceManager is responsible for delivering friendly, helpful customer service and ensuring the efficient operations of the Campus Store. The role involves operating and overseeing cash register activities, supporting team members, assisting with inventory maintenance, and ensuring the daily presentation and organization of merchandise. This position offers on-the-job training and a supportive team environment!
What you will be doing:
Assisting customers in-store and over the phone with professionalism and a positive attitude
Operate the case register accurately in line with store policies and procedures
Maintain clean and organized displays, ensuring shelves are stocked and well presented
Check in, price and display supplies and general merchandise
Participate in inventory counts and help track stock levels
Record price changes and promotions accurately
Notify appropriate staff about out-of-stock or defective items
Follow up with customers regarding special orders and notify them of any issues or arrivals
Report marketing trends and customer feedback to supervisor
Complete any additional duties as assigned
What we are looking for:
Experience working in a retail or cashier role
Friendly, reliable and customer focused
Comfortable handling transactions and basic stockroom tasks
Strong attention to detail in cash handling and record-keeping
High school diploma or equivalent
$41k-78k yearly est. 9d ago
Technician - after sales service
Meubles Foliot-Foliot Furniture
Service manager job in Las Vegas, NV
Join Our Team at Foliot Furniture!
At Foliot Furniture, we're more than just a leading manufacturer-we're a team of innovators, problem-solvers, and hard workers. We are an international company with 3 locations (Saint-Jérôme, Las Vegas and Mirabel). Known for our commitment to quality, efficiency, and sustainability, we take pride in designing and building exceptional furniture while fostering a workplace where employees thrive.
We are currently seeking a After-Sales Service Technician to join our Sales Administration team. In this role, you will be responsible for managing and coordinating customer service requests, ensuring timely, efficient, and professional handling of after-sales service calls. You will act as a key point of contact between customers and internal teams to support issue resolution and customer satisfaction.
What You'll Do
Manage incoming after-sales service calls and service requests from customers.
Act as a liaison between customers, account managers, installers, and internal departments (Quality, Production, Logistics).
Collect, analyze, and validate information related to product issues or defects.
Assess required components for service requests, including part types, quantities, materials, and technical specifications.
Enter service orders into internal systems and ensure proper follow-up.
Estimate costs, timelines, and labor requirements related to customer requests.
Ensure a high level of customer satisfaction by delivering professional and quality service.
Work closely with the Quality department to identify recurring issues and support corrective actions at the source.
What You Bring
Strong customer service mindset with a focus on client satisfaction.
Excellent communication skills and the ability to collaborate with multiple stakeholders.
Strong analytical and problem-solving skills.
Ability to manage multiple files and priorities simultaneously.
Strong organizational skills, attention to detail, and autonomy.
Ability to work effectively under pressure in a fast-paced environment.
Interest in manufactured products and technical environments.
Requirements
High School Diploma required; Associate's Degree preferred in Administration, Project Management, or a related field, or equivalent experience.
English required for communication.
Proficiency with Microsoft Office (Excel, Outlook, Word).
Knowledge of SAP and C4C is an asset.
Technical knowledge of furniture construction, hardware, and ability to read technical drawings.
Ability to research information across multiple systems and resolve issues efficiently.
Why Join Foliot?
Be Part of Something Bigger: Join a collaborative, inclusive team that values innovation, teamwork, and excellence in everything we do.
Work with the Best: Gain hands-on experience with state-of-the-art technology in a modern, high-tech facility.
Grow & Advance: Take advantage of career development programs, training, and mentorship designed to help you reach your full potential.
Make an Impact: Work for a company that's committed to sustainability, safety, and employee success-because we believe our people are our greatest asset.
Earn What You Deserve: Enjoy a competitive salary and comprehensive benefits package that supports your well-being.
Some of the benefits we offer:
Comprehensive group insurance and competitive compensation
24/7 telemedicine and an Employee Assistance Program (EAP)
401k Retirement savings plan with employer contributions
A vibrant social life and numerous company events
A company culture that promotes well-being, inclusion, and professional development
Ready to take the next step? Apply today and become part of the Foliot Furniture team!
$99k-167k yearly est. Auto-Apply 8d ago
DIRECTOR, SURGICAL SERVICES
Direct Staffing
Service manager job in Las Vegas, NV
Atlanta, GA EXP 5-7 yrs DEG Bach RELO BONUS Job Description. This position has overall responsibility for OR which specializes in general, gastric, ortho, open heart, vascular, and plastic surgeries. - Provides regular feedback and coaching to employees, demonstrates knowledge of good interpersonal relationships.
- Reviews quality improvement monitoring, analyzes and evaluates OR Services Department to improve nursing care. Develops, revises and implements OR Services policies and procedures.
- Identify and remove obstacles to departmental productivity.
- Monitors and give input on budget issues and budget performance
- Assess current technologies and existing programs and revise or develop new programs as necessary to enhance efficiency, profitability or service level.
- Ensures compliance with standards established by outside regulatory agencies.
Qualifications:
Position Requirements:
Bachelors Degree Required
Current Georgia RN license Required
Five (5) yrs OR-Management exp. at a medium to large hospital setting
MSN and Director level experience preferred
Trauma experience preferred.
Successful candidate will attribute to:
Extensive knowledge of professional nursing theory and practice acquired through graduation from an accredited school of nursing.
Extensive knowledge and skills in the application of the techniques and practices of the nursing profession.
Ability to plan, organize and direct the work of professional and non-professional nursing personnel.
Ability to direct and carry out prescribed medical treatments.
Ability to maintain effective working relationships with fellow employees, patients, families, and physicians.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
$91k-164k yearly est. 2d ago
Americas Regional Workplace Services Director
Light & Wonder, Inc.
Service manager job in Las Vegas, NV
Corporate:
Light & Wonder's corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
Position Summary
Responsible for the senior leadership and management of properties in AMER, including direct management of a team of employees. Responsibilities include: direction and guidance of all facilities management activities and maintenance operation, budget preparation and financial reporting, operational reporting, promoting and supporting a strong safety culture, knowledge and participation of environmental and sustainability programs. In addition, ensuring to manage all facility activities to optimize the utilization of all resources.
Essential Job Functions:
Facilities
Ensuring that the AMER facilities are properly maintained by hiring and supervising contractors, architects, engineers, and other staff members
Develop, implement, and oversee policies and procedures for effective facility management
Supervise the procurement and maintenance and/or upgrades to furniture, utilities, equipment, and signage for the facility campus
Monitoring compliance with local codes and regulations regarding building safety and fire prevention
Establishing and enforcing safety protocols in all facilities to ensure employee health and well-being
Overseeing the day-to-day operations of facilities including maintenance, repair, and cleaning services, through staff or vendors
Prepare & maintain annual operating and capital budget for building use and facility maintenance
Prepares bid sheets and contracts for construction projects and facilities acquisitions
Reviews and estimates design costs including equipment, installation, labor, materials, preparation and other related costs.
Inspects construction and installation progress for conformance to established drawings, specifications, and schedules
Responsible for vendor management: completing compliance review of new vendors, manage invoices and assist accounts payable as needed for invoice processing;
Prepare all vendor quotes for submission including processing all Capital Expenditures for approval
Develop and schedule facilities preventative maintenance (PM)
Maintain list of all facility assets
Develop team members and ensure they grow with the business
Establish and maintain KPI's and metrics
Real Estate
Responsible for monitoring and coordinating office lease renewals, with approvals from business unit leadership, legal and other support groups;
Establish and maintain working relationships with Landlords and/or Landlord's leasing agents;
Provide financial review of estimated lease costs on each renewal;
Work with business units to establish new offices, by conducting site search with assistance from Sr. Director of Real Estate, brokers and other team members - travel throughout AMER is required;
Manage and maintain documents for leased properties in AMER, through real estate database;
Qualifications
Education:
Bachelors Degree and/or equivalent work experience
Preferred Experience:
5-10 years of successful experience in Facilities Management
Exceptional customer service, relationship building and communication skills
Technical knowledge of HVAC and skilled trades
Demonstrates strong leadership in client, customer and community relations
Strong Leadership skills with a focus on staff development and team building
Experience with building maintenance, security and safety measures
Lease negotiations
Real estate portfolio management
Knowledge, Skills, & Abilities:
Advanced knowledge of building operations and support
Capable of coordinating efforts with members of a cross-functional team
Good leadership skills; high integrity; customer focused; and quality driven
Must be able to multi-task and be proactive
Ability to establish & maintain effective working relationships
Ability to manage entire facilities and real estate portfolio for the Americas
Must maintain a valid driver's license
Physical Requirements:
Lifting up to 50 lbs. required
Must be onsite to perform tasks and oversee staff
10-20% Travel
Work Conditions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light & Wonder and its affiliates (collectively, “L&W”) are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation, or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
#LI-JM1
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
$91k-164k yearly est. Auto-Apply 22d ago
Service Supervisor - Escena
Education Realty Trust Inc.
Service manager job in Las Vegas, NV
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma, GED, or related experience and training.
* Experience in property management maintenance, other building maintenance, or related trade.
* Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
* Ability to apply principles of logical thinking to define and correct problems.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
* Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred.
* Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
* Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
* Incumbents must have all certifications as required by State and Local jurisdictions.
* Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable.
TRAVEL / PHYSICAL DEMANDS:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.
The hourly range for this position is $28 - $30 per hour
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$28-30 hourly Auto-Apply 9d ago
Clubhouse Residential Services Supervisor
Discoverylandco
Service manager job in Las Vegas, NV
If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.
This role will be located at one of Discovery Land Company's locations: Summit Club, set outside of Las Vegas, NV.
Summit Club is seeking a Clubhouse Residential Services Supervisor to join the Residential Services Department.
The Clubhouse Residential Services Supervisor plays a critical leadership role in maintaining cleanliness, appearance, and overall presentation of the clubhouse and public areas while directly supervising daily operations and team performance. This role is responsible for ensuring operational excellence across all shifts, reinforcing standards, coaching staff, and serving as a key liaison between management and frontline teams.
In addition to hands-on operational responsibilities, the Supervisor provides structured oversight of staff, supports scheduling and coverage needs, assists with training and accountability, and ensures the clubhouse consistently meets established cleanliness, safety, and service expectations. The Supervisor also supports events, special projects, equipment operation, and cross-department coordination.
Key Responsibilities
Provide direct supervision to Clubhouse Residential Services staff, including Public Area Attendants and Utility Porters.
Serve as a visible floor leader, setting expectations for performance, professionalism, and service standards.
Coach, train, and support team members through real-time feedback and ongoing development.
Assist management with onboarding, training reinforcement, and performance accountability.
Support staffing coverage by assisting with shift coordination, task assignments, and workload balancing.
Escalate operational, performance, or safety concerns to management with recommended solutions.
Clubhouse Operations
Act as Manager on Duty (MOD) in the absence of the Manager and Director.
Oversee daily clubhouse operations to ensure all public areas meet cleanliness and presentation standards.
Conduct and review end-of-shift reports to ensure clear communication between shifts and leadership.
Manage and prioritize service requests from other departments, ensuring timely and effective completion.
Perform routine and documented inspections, identifying deficiencies and ensuring corrective actions are completed.
Ensure laundry operations are running efficiently, meet quality standards, and track data.
Maintenance & Cleaning
Perform and oversee routine cleaning tasks including vacuuming, dusting, mopping, window cleaning, and deep-cleaning projects.
Ensure restrooms are consistently clean, sanitized, stocked, and presentable.
Monitor cleaning quality across all assigned areas and address gaps immediately.
Maintain cleanliness of public spaces including lobbies, hallways, and common areas.
Inspect furniture, fixtures, and equipment, report damage, maintenance needs, or safety issues.
Ensure proper trash removal and waste disposal procedures are followed.
Event Support & Heavy Lifting
Supervise and assist with event setup and breakdown according to specifications.
Coordinate with the Events team to ensure accuracy, efficiency, and timeliness.
Provide clear direction to staff during event operations.
Handle and oversee movement of furniture, equipment, and supplies, including lifting objects weighing 70-100 pounds.
Equipment Operation
Proficiently operate and oversee the use of equipment such as auto scrubbers, side-by-sides, upholstery machines, and related tools.
Ensure staff are trained and compliant with equipment operation and safety protocols.
Identify equipment issues and report service or repair needs promptly.
Inventory Management
Monitor inventory levels for cleaning supplies, amenities, linens, and operational equipment.
Ensure supplies are stocked, organized, and available to support daily operations.
Communicate inventory needs and usage trends to management.
Safety & Compliance
Enforce safety protocols and proper use of cleaning chemicals and equipment.
Oversee and perform bio-hazard cleanups according to established procedures.
Ensure compliance with health, sanitation, and safety standards (OSHA).
Identify and report safety hazards, facility issues, and repair needs to Facilities and leadership.
Collaboration & Service
Partner closely with Clubhouse Operations, Events, Facilities, and other departments to ensure seamless service.
Serve as a professional point of contact for internal teams and guests during operations and events.
Provide friendly, courteous, and proactive assistance to residents and guests.
Qualifications & Skills
1-2 years Supervisory experience preferred
Strong working knowledge of cleaning products, equipment, and best practices.
Demonstrated leadership ability with experience supervising or guiding teams.
High attention to detail and commitment to maintaining exceptional standards.
Strong organizational and time-management skills with the ability to prioritize and delegate.
Effective verbal and written communication skills.
Ability to work independently while also collaborating within a leadership team.
Flexibility to work evenings, weekends, and holidays as operationally required.
Physical ability to perform cleaning tasks and lift heavy objects as needed.
Knowledge of workplace safety, sanitation standards, and compliance requirements.
Benefits
$25 per hour
Medical, Dental, and Vision Benefits
401k Contribution w/ Employer Match
Paid Time Off and Paid Holidays
Employee Meals, Referral Incentives, and Recognition Programs
Holiday Pay
Professional development and upward mobility opportunities
Work-Family Culture
About Us
Nestled between Red Rock Canyon National Conservation Area and the Las Vegas Strip, The Summit Club is Las Vegas' only fully private residential golf and lifestyle club community. This private community spans 555 acres and offers 262 residences; a world-class Tom Fazio-designed golf course and practice facility; wellness and recreation programming; as well as a 70,000 square foot clubhouse boasting a state-of-the-art gaming and viewing room and numerous dining experiences. We are a modern community rooted in Las Vegas' strong legacy of class, entertainment, and fun, with a unique focus on cultivating one-of-a-kind, memorable family experiences. At The Summit, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: ***********************
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************
$25 hourly Auto-Apply 2d ago
*REVISED* Business Manager, Academic Affairs [R0149341]
University of Nevada Las Vegas 4.6
Service manager job in Las Vegas, NV
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application:
Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
The University of Nevada, Las Vegas invites applications for *REVISED* Business Manager, Academic Affairs [R0149341]
ROLE of the POSITION
The Business Manager reports to the Director of Business and Finance for Academic Affairs (Director), and is a key member of the central Academic Affairs Business and Finance team. The Business Manager is responsible for comprehensive business, finance and HCM oversight for Lifelong Learning, Leaderverse, and Sands Institute for Chinese Language and Culture, business services and operations under the purview of the Executive Director for Lifelong Learning (EDLL) and the Director of Business and Finance for Academic Affairs (“department”). The Business Manager works closely with the EDLL to support the ambitious Lifelong Learning mission and ensures efficient, effective long- and short term-planning, use, management, reporting, projection and implementation of Lifelong Learning resources.
The Business Manager serves as liaison between college/unit business officers and finance managers across campus who collaborate with the EDLL and Lifelong Learning initiatives and programs, such as the Community Education & Enrichment, and Workforce Training, Professional Programs, and Career Advancement units. The Business Manager is responsible for the coordination and execution of a myriad of department HR/personnel matters, including but not limited to, personnel budgeting, recruiting/hiring/terminating, personnel management and changes, and more. The Business Manager will provide senior leadership with the information needed for reports and help as needed. The Business Manager is responsible for maintaining, updating, and effectively utilizing budgets, finances, and personnel transactions under the Lifelong Learning unit. They provide the necessary structure, consistency, tracking, monitoring, and procedural oversight and guidance for these operations originating in numerous outside offices to conform to AA and University policy and procedures.
The Business Manager must maintain a firm grasp of Academic Affairs, university, NSHE, state, and federal budgetary policies, guidelines, procedures, and timelines. The Business Manager coordinates and oversees budgeting and financial processes and regularly utilizes Workday and Student Manager for budgeting, travel, purchasing, and more, with responsibility for ensuring responsible spending activity and compliance with account policies and NSHE guidelines. Other duties will be assigned. With administrative faculty positions, some evening and weekend work may be necessary and there may be occasional travel.
MINIMUM QUALIFICATIONS
This position requires a Bachelor's degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and: 3-5 years related experience in business, higher education, non-credit education, accounting or similar fields; 1-3 years supervisory experience, and,1-3 years management experience. Credentials must be obtained prior to the employment start date.
PREFERRED QUALIFICATIONS
A Master's Degree from a regionally accredited college/university is strongly preferred. 5-7 years related experience in business, higher education, non-credit education, accounting or similar fields. 3-5 years supervisory experience. 3-5 years management experience. Documented higher education budget experience.
COMMITMENT to DIVERSITY and CAMPUS VALUES
A successful candidate will support belonging and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.
SALARY
Salary competitive with those at similarly situated institutions.
BENEFITS OF WORKING AT UNLV
Competitive total rewards package including:
Paid time off, sick leave, and holidays
Excellent health insurance including medical, dental and vision
Comprehensive retirement plans and voluntary benefits programs
No state income tax
Tuition discounts at Nevada System of Higher Education (NSHE) schools
Tuition discounts for spouses, domestic partners, and dependents
PERKS & PROGRAMS
Employee recognition and appreciation programs
UNLV athletics ticket discounts
Statewide employee purchase program discounts
RebelCard discounts on and off campus
Wellness programming for all UNLV faculty and staff at no cost
Opportunity for career advancements to leadership roles
Connect with colleagues with shared interests
Personal and professional development opportunities
A comprehensive onboarding program, Rebels: Onboard
Support and resources available for veteran applicants - contact ********************** or visit our Veterans Webpage.
*REVISED* HOW TO APPLY
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to the Search Committee Chair.
Although this position will remain open until filled, review of candidates' materials will begin on January 23, 2026.
Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.
Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact ********************** for support.
For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at ************** or *****************.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, “R0149341” in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us on line at: *******************
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Administrative Faculty
Exempt
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Posting Close Date
12/31/2026
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
$41k-51k yearly est. Auto-Apply 22d ago
HVAC Service Manager
Fetch A Tech
Service manager job in Las Vegas, NV
HVAC ServiceManagers oversee the day-to-day operations of our HVAC Service Department, ensuring that our team of trained Service Technicians provide exceptional customer service and high-quality maintenance and service. This role ensures operational excellence, customer satisfaction, and team development. As the HVAC ServiceManager, you will be responsible for mentoring our Service Team and ensuring the department's sales goals are being met while providing superior HVAC solutions.
Key Responsibilities:
Team Leadership & Management:
Supervise, mentor, and inspire a team of HVAC Technicians.
Provide ongoing training and development opportunities to ensure technical expertise and excellent customer service.
Conduct regular performance evaluations and provide constructive feedback.
Foster a positive, productive team environment with an emphasis on safety, quality, and customer satisfaction.
Operations Management:
Manageservice scheduling, technician assignments, and job workflows to ensure timely, efficient project completion.
Ensure all work complies with company standards, safety regulations, and local codes.
Oversee inventory, ordering parts and tools to support field operations.
Support job estimation and pricing to maintain competitiveness and profitability.
Track and report on department performance, including revenue, costs, and customer satisfaction.
Monitor and manage the service department budget for operational efficiency.
Customer Relations:
Serve as the point of contact for escalated customer inquiries and complaints, ensuring resolution and satisfaction quickly and professionally.
Ensure a high level of customer satisfaction by maintaining strong relationships with clients and addressing any concerns that arise.
Conduct post-service follow-ups with clients to ensure ongoing satisfaction and encourage repeat business.
Quality Control & Safety:
Ensure that all HVAC service work adheres to industry standards and company protocols.
Maintain high safety standards to protect employees and customers and ensure compliance with OSHA and other safety regulations.
Review and resolve technical issues and service challenges, ensuring top-quality results on every job.
Key Qualifications:
Minimum 5 years in HVAC service, with at least 2 years in a supervisory or management role.
In-depth knowledge of residential HVAC systems, including troubleshooting, maintenance, and repair.
Proven ability to lead, coach, and develop teams. Strong team-building and mentoring skills.
Exceptional verbal and written communication skills. Comfortable conveying technical information to both technicians and customers.
Strong organizational and time-management abilities. Capable of handling multiple priorities in a fast-paced environment.
Strong problem-solving skills with a commitment to delivering excellent customer service.
Skilled in HVAC servicemanagement software and general business tools (e.g., Microsoft Office, ServiceTitan, etc.).
Education & Certification:
High school diploma or equivalent; associate degree in HVAC or related field preferred
Relevant HVAC certifications (e.g., EPA Certification, NATE Certification, OSHA Certification)
Valid driver's license and clean driving record.
Physical Requirements:
Ability to lift up to 50 pounds and work in various physical environments.
Ability to work in confined spaces, on rooftops, and in other challenging locations as necessary.
Benefits:
Competitive salary based on experience.
Performance-based bonuses
Benefits package, including health, vision, dental insurance, retirement plan, paid time off and more.
Professional development and training opportunities.
#FTP
Pay Range$80,000-$130,000 USD
About Fetch-A-Tech:
At Fetch-A-Tech, our mission is to provide all residents of Las Vegas and the neighboring areas with the highest standards and quality of plumbing and indoor comfort. As plumbing & AC experts, we do this by offering top notch services and products, as well as by educating our customers and protecting our integrity at all times. We offer a competitive pay structure and ongoing training and support for all employees, ensuring our ability to serve our customers in the best way we can, and we will certainly stop at nothing until our customers are fully satisfied with our services.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
$80k-130k yearly 7d ago
Pharmacy Operations Manager
Walgreens 4.4
Service manager job in Las Vegas, NV
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
How much does a service manager earn in Sunrise Manor, NV?
The average service manager in Sunrise Manor, NV earns between $44,000 and $117,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Sunrise Manor, NV
$72,000
What are the biggest employers of Service Managers in Sunrise Manor, NV?
The biggest employers of Service Managers in Sunrise Manor, NV are: