Service supervisor jobs in Alafaya, FL - 612 jobs

The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Work Environment Significant travel required - approximately 90% of the time across locations.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 601 E ROLLINS ST City: ORLANDO State: Florida Postal Code: 32803 Job Description: Schedule: Full Time; 4 days, 10-hour shifts; Saturdays and Sundays, and two additional weekdays. Shift: Days Location: 601 EAST ROLLINS STREET, Orlando, 32803 The role you'll contribute: The Care Management Supervisor is under the general leadership of the Care Management Manager or Facility Director and assists in monitoring and performing the daily operations and supervision of team members in the Care Management department. The Care Management Supervisor is responsible for the daily front line operations as assigned by the Care Management Manager or Facility Director. The Care Management Supervisor will serve as the primary point of contact for Care Managers, Social Workers and patients, to provide mitigation for any barriers/concerns that may arise on the inpatient units. The Care Management Supervisor will be responsible for supporting positive and safe patient outcomes, employee evaluations, and customer experience. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: Bachelor's (Required), Master'sAccredited Case Manager (ACM) - EV Accredited Issuing Body, Certified Case Manager (CCM) - EV Accredited Issuing Body, Clinical Social Worker License (LCSW) - EV Accredited Issuing Body, Licensed Baccalaureate Social Worker (LBSW) - EV Accredited Issuing Body, Licensed Master Social Worker (LMSW) - EV Accredited Issuing Body, Licensed Social Worker (LSW) - EV Accredited Issuing Body Pay Range: $65,622.66 - $122,055.21 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Director of Cardiovascular Services Summary: Responsible for the overall operations of the Cardiovascular service line for Winter Haven Hospital. Have operational, strategic, clinical quality, program, marketing and financial accountability for the service line. Serve as a member of the BayCare Cardiovascular Service line leadership team, and will be responsible to develop, monitor, and implement the service line strategic plan. Responsible for: Invasive Cardiology, Non-invasive Cardiology, Electrophysiology, Cardiothoracic Surgery Strategy, Structural Heart, Vascular Services and Cardiopulmonary Rehab. Accountable for the coordination of quality, research and educational initiatives for the service line. Preferred RN or CVT. Minimum Qualifications: Education: Required - Masters - Healthcare Administration; Or - Masters - Business Administration; Or - Masters - Nursing Credentials: Preferred - RN (Registered Nurse); Or - CVT Experience: Required - Cardiology Required - Management Benefits: BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work! BayCare Values: Demonstrate a consistent commitment to BayCare Health System's core values of trust, respect, and dignity in all interactions with patients, families, team members, and the community, supporting our shared responsibility to achieve excellence in the communities we serve. Leadership Competencies Communication: Communicates in a clear, authentic, and transparent manner to meet the needs of others to ensure messages are received and mutually understood. Emotional Intelligence: Demonstrates self-awareness and manages one's emotions. Recognizes and responds constructively to others' emotions and builds meaningful relationships. Talent and Team Development: Develops team members and teams by empowering them, setting clear expectations, providing learning opportunities, and supporting ongoing growth. Change Champion: Demonstrates a commitment to enhance performance by engaging and promoting change, continuous improvement, adaptability, and innovation. Collaboration: Collaborates by sharing responsibility, transparent exchange of information, and collective problem-solving to achieve mutually beneficial solutions. Results Driven: Takes ownership of outcomes by setting clear, measurable goals and aligning team efforts and resources to achieve them. Inclusion and Belonging: Creates an inclusive environment that values all perspectives, respects individuality, and fosters an environment where all feel a sense of belonging. Facility: BayCare Health System, Cardiology Admin-WHH Location: Winter Haven Status: Full Time, Exempt: Yes Weekend Work: Occasional On Call: Yes Equal Opportunity Employer Veterans/Disabled

Branch Manager We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently. This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking an Branch Manager for our Orlando office. Your primary responsibility will be to own the metrics that allow patients to take back their lives. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Benefits Superior Operations Management training in the healthcare industry Accelerated healthcare career growth - rapid advancement opportunities Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity's treatment options Responsibilities Lead team to provide exceptional patient experience and outcomes Conduct daily operations including staff scheduling, office administration, and performance management. Take ownership of team, office and patient outcomes Understand and connect patients with Serenity's treatment options Provide support for 1 to 3 providers Train and educate new provider assistants Qualifications High School Diploma/ GED. Strong customer service mindset. 3 years of management or leadership experience Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients

The Plumbing Service Field Supervisor will oversee day-to-day field service operations and support plumbing crews in completing commercial and residential service work. This role is hands-on, with a strong emphasis on leadership in the field - troubleshooting issues, supporting technicians, and maintaining communication with the office. You'll ensure your team delivers quality work on time, upholds safety standards, and represents Kalos with professionalism and pride. Compensation: $30 - $36 per hour (based on experience) Schedule: Monday - Friday with on-call rotations as needed. Key Responsibilities Supervise plumbing crews on light commercial and residential services from start to finish. Plan, schedule, and coordinate manpower, materials, and equipment for daily work. Ensure installations meet state and local codes, manufacturer requirements, and specifications. Plan and coordinate manpower, materials, and equipment for each day's work. Support field technicians with troubleshooting and hands-on assistance when needed. Train and mentor apprentices and lead techs, reinforcing proper installation practices, customer communication, and safety protocols. Collaborate with field managers and project supervisors to review plans, track progress, and resolve field challenges. Conduct regular safety and quality checks on active job sites. Maintain accurate reporting on manpower, materials, job status, and customer feedback. Represent Kalos Services professionally to clients, contractors, and team members at all times. Requirements Minimum 5 years of plumbing experience, including installation, service, or construction. 2+ years of leadership experience in a field or supervisory capacity preferred. Strong understanding of Florida plumbing codes, installation standards, and best practices. Proven ability to lead, motivate, and develop field personnel. Valid Florida driver's license with a clean driving record. Strong communication, problem-solving, and organizational skills. Commitment to safety, quality, and consistent performance. Ability to work independently and make sound field decisions under minimal supervision. Benefits: At Kalos, we believe in supporting our employees both at work and in life. That's why we offer a comprehensive and affordable benefits package designed to meet your health, financial, and personal needs. Our Benefits Include: Health Insurance: $500 deductible with significant savings-our employees pay 58% less for insurance than the average employer in Florida. Direct Primary Care membership for same-day or next-day appointments. $0 Copays for Primary Care visits, Diagnostic Medical Imaging, and Mail-Order Pharmacy (250+ brand/specialty medications). Access to a Care Concierge Team to help you navigate healthcare, schedule appointments and manage your medical bills. $0 copays for Mental Health Counseling. Dental Insurance: Full coverage for preventive care. Vision Insurance: $10 for exams and $25 for lenses. Additional Perks: $10,000 in free life insurance for all employees, with options for additional life and accident insurance. Short-term and long-term disability coverage. 24/7 telemedicine access. Free cancer treatment with select providers. Free Employee Assistance Program (EAP) for personal support. For more details, visit kalosflorida.healthcare. Kalos is an Equal Opportunity Employer. We are committed to providing fair and equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. We value diversity and inclusion across our teams and encourage individuals with disabilities to apply. If you require a reasonable accommodation during the application or interview process, please contact our HR team at *******************. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 501 N Orlando Ave Suite 207 Location: USA Marshalls Store 1332 Winter Park FLThis position has a starting salary range of $15.00 to $19.60 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

FIELD SERVICE SUPERVISOR At Day & Nite, we specialize in providing top-notch HVAC, refrigeration, and commercial kitchen equipment repair services to a wide range of clients. With years of experience in the industry, we take pride in delivering exceptional service and support to our customers. We are currently looking for a dedicated Field Service Supervisor to join our dynamic team. As a Field Service Supervisor at Day & Nite, you will be responsible for overseeing the performance of our field technicians, ensuring exceptional service delivery, and maintaining high standards of customer satisfaction. Reporting directly to the Field Service Manager, you will play a key role in managing technician operations, ensuring adherence to safety protocols, and providing training to ensure the highest level of technical proficiency. Key Responsibilities: Responsible for maintaining consistent communication with the FSM or direct report throughout the day. Act as a primary contact for technical and field-related issues with 24/7 phone accessibility. The FS must always be reachable by phone, make arrangements as needed, and respond to emails when required. Problem solver / technical assistance / deal with customer issues / technician quarrels Responsible for the coordination with Procurement in receiving and distribution of parts Coordinate weekend and after-hours service calls with the on-call technician Assist technicians with challenging parts research when all resources have been exhausted, and if need be, liaison between the technician and the Procurement and, or the manufacturer The team must stay intact and operate at the highest level. It is up to the FS to coordinate with Logistics when a technician needs to be pulled from a job if they get stuck, or rerouted The Field Supervisor will be responsible for scheduling and conducting Service/ Safety meetings with the technicians. The Field Supervisor will coordinate with the Business Manager to run and scrutinize GPS reports for payroll and follow up on customer quotes. Requirements: Minimum of 5 years of experience in HVAC, Refrigeration, and/or commercial cooking equipment repair, with at least 2 years in a supervisory role. Strong knowledge of HVAC systems, commercial cooking equipment, Refrigeration, and troubleshooting techniques. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Ability to read and interpret technical manuals, schematics, and blueprints Valid HVAC Technician Certification (EPA, NATE, etc.) and other relevant certifications preferred. Strong organizational and time management skills. Ability to work flexible hours and be on-call as needed. Valid driver's license with a clean driving record. Familiarity with service management software and tools is a plus. Benefits: Competitive pay with opportunities for increases based on performance and skills development Hands-on training and mentorship from experienced professionals Career growth opportunities within the company Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Managed Services Supervisor is responsible for overseeing a team of Managed Services/3PV Sales Support & AP Billing Coordinators, ensuring the success of the Managed Services order fulfillment activities across the modular and storage WS business. The Supervisor will maintain excellent service productivity and efficiency standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values. WHAT YOU'LL BE DOING: The job provides a variety of customer service support duties to customers and ensures that timely and accurate information is provided in a professional manner. Coordinates transactions adhering to support customer needs Assist with hiring, developing, motivating and retaining staff. Assist with training all new employees and implement relevant new policy and procedures. Drives key metrics to ensure deliveries and returns are supported in a safe and efficient manner that meets best in class customer support. Drive compliance around the transactional order process to ensure accuracy. Drives system compliance around the process which improves communication around delivery, installation and returns for the customer. Ensures Managed services/3PV Sales Support & AP Billing Coordinators are transacting in the most efficient manner in order to reduce cost while providing best in class customer & vendor support. Drives a high level of communication between the Transportation Coordinator, Customer Success Specialist and Branch to support on time and in full delivery. Provides a high level of value-added service to internal customers. Assist with reconciling vendor invoice disputes in a timely fashion. EDUCATION AND QUALIFICATIONS: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience: High School Diploma or equivalent 2-3 years of supervisory experience. Bachelors degree preferred. Required Skills and Abilities: Able to build and maintain strong collaborative relationship across all levels and departments. Experience implementing a centralized customer support function is a plus Proven leadership background in a customer call center environment, ability develop, mentor and empower the managed services team while creating a culture of accountability. Proficient with MS Office/Excel/Word/Outlook as well as Salesforce.com and SAP Capable of pulling and analyzing data to deliver insights on performance and strong ability to produce high-quality PowerPoint presentations for customer interactions and senior management. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

Job Function: Supervise and manage customer service operations, including utility billing, business tax receipts, collections, service cut-offs, and cashier functions. Responsibilities include handling in-person, telephone, and written customer communications; resolving customer inquiries, concerns, and complaints; and researching billing issues to make account adjustments as needed. Maintain accurate records related to customer service, utility billing, meter readings, and cash receipts. Oversee overall productivity and efficiency of the customer service division. Work independently while collaborating with department heads to address unusual or complex issues. Career Path: Essential Duties: Plan lay-out, assign and supervise the work of subordinates engaged in customer service, utility billing, meter reading and cashier area. Responsible for monitoring all code files for the entire utility billing information system, and verifying accuracy of utility rates and rate changes. Interpret, explain and implement administrative policy to personnel in the Customer Service Department. Responsible for training and cross-training new and existing employees on all aspects of their duties. Available by telephone after normal working hours and weekends for reconnection authorization and all customer service problems. Responsible for working directly with all utility departments. Resolves billing complaints and makes adjustment when warranted or takes other appropriate action. Reviews and approves disconnection for non-payment lists. Discusses delinquent accounts with customers and arranges special payment plans when necessary. Reviews and approves all billing adjustment over $50.00. Ability to assist in any area of department as needed. Responsible for making sound business decisions to minimize loss of utility revenue. Extensive knowledge of utility systems and computer software. Performs other related functions as assigned. Knowledge, Skills, and Abilities: Must be bondable. Must have Prior Utility experience. Knowledge of the ERP software system. Knowledge and understanding of coding, rates, rate structures, city codes, policies and ordinances. Extensive knowledge of utility billing/information system. Knowledge of all position of the customer service division. Ability to plan, organize, lay-out, supervise and review the work of employees engaged in varied operations to secure efficient results. Ability to communicate effectively, both verbally and in writing. Ability to assist with any position in customer service division. Ability to establish and maintain effective working relationships with customers, city officials, employees and others dealt with in the course of work. Ability to apply departmental rules and regulations to specific customers' problems and requests and make fair and firm decisions immediately. Ability to keep records and to assemble and organize data. Ability to express self clearly and concisely both orally and in writing. Ability to deal courteously and tactfully with the public on the telephone and in person. Must be fluent in English. Knowledge of customer service concepts, cash control, utility billing and account collections. Ability to keep records, assemble, organize and prepare reports. Ability to establish and maintain effective working relationships with customers, city officials, employees and others dealt with in the course of work. Ability to make fair and firm decisions immediately. Knowledge of general office practices and procedures. Excellent computer skills. Possess Clerical skills and office procedures. Required Qualifications: High School graduate with a minimum of two (2) year's college with an AA Degree, including major courses in business accounting or an equivalent combination of education and experience, as determined by the Director of Finance, may be considered. Must possess a valid state Florida Driver's License. Complete the required National Incident Management System (NIMS) training within six (6) months of completion of probationary period. Essential Physical Skills: Ability to talk by means of spoken words. Acceptable eyesight (with or without corrections). Acceptable hearing (with or with hearing aid). Able to lift and /and or carry weights of five (5) to ten (10) lbs. Able to sit most of the time. Able to stand for extended periods of time. Able to exert up to five (5) lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be physically able to operate a variety of office machines and equipment including computer systems and components, copier, multi-line telephone, calculator, general office equipment, and two-way radio. Environmental Conditions: Works inside in an office environment. (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.) Note: Job Descriptions are only intended to present a descriptive summary of the range of duties and responsibilities associated with specified positions. Therefore, specifications may not include all duties performed by individuals within a classification. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and do not necessarily convey the qualifications of incumbents within the position. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. The City of Mount Dora is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Mount Dora will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Mount Dora is a drug-free, smoke-free, EOE.

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Managed Services Supervisor is responsible for overseeing a team of Managed Services/3PV Sales Support & AP Billing Coordinators, ensuring the success of the Managed Services order fulfillment activities across the modular and storage WS business. The Supervisor will maintain excellent service productivity and efficiency standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values. WHAT YOU'LL BE DOING: * The job provides a variety of customer service support duties to customers and ensures that timely and accurate information is provided in a professional manner. Coordinates transactions adhering to support customer needs * Assist with hiring, developing, motivating and retaining staff. Assist with training all new employees and implement relevant new policy and procedures. * Drives key metrics to ensure deliveries and returns are supported in a safe and efficient manner that meets best in class customer support. * Drive compliance around the transactional order process to ensure accuracy. Drives system compliance around the process which improves communication around delivery, installation and returns for the customer. * Ensures Managed services/3PV Sales Support & AP Billing Coordinators are transacting in the most efficient manner in order to reduce cost while providing best in class customer & vendor support. * Drives a high level of communication between the Transportation Coordinator, Customer Success Specialist and Branch to support on time and in full delivery. * Provides a high level of value-added service to internal customers. * Assist with reconciling vendor invoice disputes in a timely fashion. EDUCATION AND QUALIFICATIONS: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience: * High School Diploma or equivalent * 2-3 years of supervisory experience. * Bachelors degree preferred. Required Skills and Abilities: * Able to build and maintain strong collaborative relationship across all levels and departments. * Experience implementing a centralized customer support function is a plus * Proven leadership background in a customer call center environment, ability develop, mentor and empower the managed services team while creating a culture of accountability. * Proficient with MS Office/Excel/Word/Outlook as well as Salesforce.com and SAP * Capable of pulling and analyzing data to deliver insights on performance and strong ability to produce high-quality PowerPoint presentations for customer interactions and senior management. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

Join our Team! Competitive rates, great benefits and exclusive Disney perks. At Springs Foods Services, our mission is to provide an exceptional dining experience that celebrates the vibrant cultural blend of Spanish, Mexican, and Southwest American cuisines. As an Operating Participant at Disney's Coronado Springs Resort, we strive to create a culinary oasis where guests can immerse themselves in a world of flavors, artistry, and Disney's legendary hospitality. We are dedicated to creating memorable dining experiences that capture the spirit of Disney's Coronado Springs Resort, seamlessly blending culinary excellence with a commitment to cultural authenticity and exceptional guest service. As the Service Ambassador Supervisor, you will play a pivotal role in ensuring exceptional guest experiences and maintaining high service standards. It will be your responsibility to oversee and lead a team of cast members providing an immediate, courteous and friendly interaction(s) to every guest entering the outlet(s), using the SPOTLIGHT model as a foundation as part of our Excellence in Service philosophy. SPOTLIGHT is our guiding principle that outlines our service to our Guests, focused on Service excellence, Professionalism, Ownership, Teamwork, Learning, Innovation, Guest focus, Happiness, Trust.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The BSO Supervisor will work in the BSO office at the airport to manage Baggage Service Representatives and ensure they are effectively working with customers to assist them with their delayed, damaged or pilfered baggage. The BSO Supervisor must be empathetic and helpful to customers who have been separated from their belongings and must be resourceful when searching for valuable items or assisting a customer replace his/her damaged items. Bags is the Baggage Service Office provider for a major airline carrier at the MCO International Airport. This commercial airline provides passenger and cargo transportation throughout North America, Central America, South America, the Caribbean, Europe, Asia and Australia. Supervise Baggage Service Representatives Provide First Class Service to guests, clients, and employees Supervise policies and procedures for Priority Parcel Service packages Supervise the Lost & Found/Left on Board items process for the airline at the Baggage Service Office Be knowledgeable of all aspects of the operation and continually ensure that operational goals are being met Provide employee feedback and promote a positive work environment that fosters teamwork Qualifications Airline industry experience preferred BSO experience preferred 2 to 3 years of customer service experience Minimum 2 years management experience Strong verbal and written communication skills Proficient computer skills and attention to detail Ability to work afternoons, evenings, weekends and holidays Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $17.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - FL - Casselberry U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - FL - Casselberry Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Join Beep in revolutionizing mobility through autonomous technology and help shape the future of transportation Beep is transforming public transportation, and we're seeking a Command Center Supervisor to lead operations, ensure technical excellence, and deliver exceptional customer experiences. Beep's Command Center provides centralized command and support for our fleet of autonomous vehicles, whenever and wherever our shuttles are operating. The staff at the center monitor the shuttle fleet's operations, troubleshoot issues, and work with our technology partners to ensure consistent, comfortable rides for all our passengers. This is a full-time position based at our headquarters in Orlando, FL. The Command Center Supervisor will oversee real-time operations of autonomous vehicles while managing a team of Command Center Agents and providing technical guidance on automated driving systems (ADS). This role blends leadership, operational oversight, and technical expertise to ensure safe, efficient, and reliable service delivery. Must be flexible to occasionally work overnight shifts, including weekends. Key Responsibilities Leadership & Operations * Manage and mentor Command Center Agents, fostering a culture of accountability and continuous improvement. * Oversee real-time monitoring of autonomous shuttles, ensuring safety and operational consistency across all deployments. * Oversee the incident response process and serve as the incident commander. * Serve as the primary escalation point for operational issues, ensuring swift and effective resolutions. * Maintain strong relationships with customers and stakeholders, providing clear communication and reporting on performance metrics. Technical Expertise * Provide guidance on ADS systems, including diagnostics, troubleshooting, and performance optimization. * Collaborate with engineers and developers to address technical challenges and implement improvements. * Ensure compliance with safety standards and technical procedures for all operational activities. Continuous Improvement * Analyze operational and technical data to identify trends and implement process enhancements. * Drive innovation in incident response and technical workflows. Requirements * Associate or Bachelor's degree * 1-2 years in a technical or IT support role * 2+ years of leadership experience * Strong analytical and multitasking skills * Passion for emerging technologies * Exposure to ADS or similar systems strongly preferred Skills: * Strong analytical and problem-solving abilities. * Proficiency in diagnostic tools and software for automotive or autonomous systems. * Excellent communication and customer service skills. * Ability to multitask in a fast-paced environment. Additional Requirements: * Flexibility to support weekend shifts * Clean driving record and valid FL driver's license * Ability to pass background check, drug screen, and Beep AV operator certification

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic sites. They provide all medical specialists with resources necessary to meet the needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Patient Experience - Achieve NPS (Net Promoter Score) goal. Physical presence in the waiting room during operating hours. Informing patients of any delays beyond appointment time. Make sure that patients leave informed of all their next steps and care treatment. Talks to patients randomly to ask about their experience and identifies promoters for Google reviews. Deescalate potential patient complaints - those patients that seem inpatient and/or had a bad experience. Reduces the complaints ratio (per 500 visits). Address the complaints. Identifies causes to avoid future similar complaints. Increases Social Media reviews. Scheduling - Ensures appointment availability per provider and center meets established goals. Reviews and coordinates action plan with providers and/or medical director/lead to resolve any challenges with appointment availability. Pre-Visit - Leads daily Huddles with clinical and operational staff. Ensures clinical and administrative Pre-Visit Planning Completion. Visit - Ensure PCP Visits satisfaction. PCP Cycle time: Total time a patient spends in the medical center from check-in until check-out for PCP visits. Optimize utilization of the providers. Achieves Access Metrics goals. Reduces No-Show rate. Monitors that operational processes like check in and check out are followed according to established workflows and requests training for staff if necessary. Reduces patient's cancellations. Ensures referrals and HIM processes are followed according to established workflows. Urgent Care - Ensures patient satisfaction and operational excellence during UC Visits. Laboratory - Ensures patient satisfaction and operational excellence during LAB Visits. Diagnosing Imaging - Ensures patient satisfaction and daily operational excellence during DI Visits and with DI techs. Ensure the best use of the Installed Capacity and its utilization in the DI Service. Coordinates with the DI transversal lead the plan to improve LAB service results and performance. Ensure patient navigation between medical centers, Keralty Hospital and Preferred DI Centers Network. Ensures goals accomplishment at the regional level. Structure action plan between OM and Regional to achieve defined KPI goals set forth by DI leadership. Management of eCW schedules by OM. Management of day-to-day tech schedules, payroll and PTO requests. Collaboration with DI leadership and OM for HR dept needs and budgets based on reported volume and growth. Telephone Encounters - Assures Telephone Encounters buckets are addressed daily within 24 hours. Human Resources - Ensures required staffing for Clinical Ops positions are met based on budget needs. Monitors and approves OT only as necessary vs budget. Identifies and Recognizes employee of the month based on patient experience, patient feedback, staff feedback and performance. Strives and promotes Teamwork. Assures dress code company policy is followed according to guidelines - orders uniforms for staff. Promotes a healthy work environment with open lines of communication. Facilities Maintenance - Ensures facility cleaning and Order. Address equipment issues. Coordinates with Facilities department preventive tasks for the infrastructure. Reports - Generates and analyzes the reports to guarantee patient and staff satisfaction. New Products and Services - Supports new products and services implementation at the Medical Center. Administrative - Packing Slips. Ensures inventories for Office and Medical Supplies. Develop specialist Timesheets. Perform Inventory Management. Report System issues to IT in a timely manner. Growth - Encourage growth. Emergency Preparedness - Activates the emergency plan in the medical center. Safety - Ensure that the employees are trained and informed about the company safety policy. Enforce safe work practices and procedures. Encourage employees to identify and report unsafe or unhealthy workplace conditions or hazards. Take the proper actions to correct or prevent the unsafe or unhealthful conditions present in the workplace. Ensure the proper conditions of the safety emergency/rapid response equipment. Perform safety walkthroughs of the facility to identify possible unsafe or unhealthy conditions. Verify that the employee's performance meets the safety expectations. Ensure all the patients feel in a safe and healthy environment. Qualifications Supervisory Responsibilities Monitors how center staff are servicing patients. Responsible and accountable for all facets of facility performance and oversight of all facility-level teammates. Reports to Regional Ops the staff that are not engaged with service standards/expectations and creates an action plan to put in place. Monitors that CCAs are calling and welcoming patients from the waiting area properly. Leads daily Huddles with clinical and operational staff. Ensures required staffing for Clinical Ops positions are met based on budget needs. Creates Staff schedules: shifts (monthly) PTO/Coverage while maintaining patient satisfaction and operational excellence. Ensure that the employees are trained and informed about the company safety policy. Required Education Bachelor's degree. Required Experience Minimum 5 years supervisory experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Computer knowledge required (Word, Excel, Internet). Customer Service skills and training. HIPAA testing required. Responsible for compliance with on-call rotation. Knowledge and skills with payroll systems. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Preferred Qualifications Previous experience in healthcare preferred. Financial Responsibilities This position currently handles physical money or negotiates contracts. Cash Reconciliation Report - assure PRC runs report. Weekly Bank Deposits. Take responsibility for petty cash. Open encounters report - assure report running daily. Ensure all the encounters can be claimed. Budget Responsibilities This position has budget responsibilities. Maintain the budget of the medical center. Comply with the administrative cost under the established budget. Languages English Advanced Spanish Preferred Creole Preferred Travel Available for travel for company necessity upon request. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X

About the Role: As a Wedding Event Services Manager, you will play a crucial role in creating magical and memorable wedding experiences for couples. You will be responsible for planning, coordinating, and executing custom wedding events, ensuring every detail aligns with the couple's vision. This role is essential in maintaining Disney's reputation for exceptional service and creating unforgettable moments for our guests. This is a full-time position. The Wedding Event Services Manager will report to the Sales & Services Director - Weddings. Responsibilities: In this role, you will manage up to 50-60 weddings per year, working closely with couples to bring their dream weddings to life. You will present creative ideas, manage expectations, and provide detailed information in a well-organized manner. Your ability to juggle multiple clients and tasks simultaneously is crucial, as is your proficiency in event sales and services software. This role is vital in ensuring all financial aspects are handled accurately and efficiently, contributing to the overall success of Disney Experiences. Plan, coordinate, and execute custom wedding events for up to 50-60 couples per year. Present creative ideas and detailed information to couples in a concise, well-organized manner. Manage multiple clients simultaneously, handling a high volume of emails, appointments, and meetings. Ensure all details are accurately entered into Disney Sales and Services Lightyear System. Collect all payments before the event and ensure final billing is accurate. Develop and maintain positive working relationships with Cast Members, clients, and operating areas. Deliver exceptional guest service with speed and accuracy. Handle conflict resolution and demonstrate strong negotiating and influencing abilities. Required Qualifications: At least three years of experience planning and executing events within a high-volume environment. Proficiency in a Windows environment. Availability for weekends, nights, and holidays, based on wedding schedules. Strong written and verbal communication skills, including effective listening and phone etiquette. Ability to develop and maintain positive working relationships with Cast Members, clients, and operating areas. Focus on delivering exceptional guest service with speed and accuracy. Strong organizational skills with attention to detail and the ability to handle multiple priorities. Conflict resolution skills. Strong negotiating and influencing abilities. Preferred Qualifications: Knowledge and experience in the wedding industry. Proficiency in event sales and services software. Required Education: Bachelor's Degree or equivalent Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at **************************************** #LI-TF1 #DXMedia

The Member Engagement Supervisor leads the day-to-day rhythm of the Family Center's member journey - supervising Member Engagement staff, ensuring policies and procedures are consistently followed, and elevating member engagement from first visit through retention. The Supervisor provides front-line leadership for operational readiness, access-control compliance, and service standards; delivers training, coaching, and feedback; and facilitates trainings and staff meetings. The role partners with member engagement leadership on goals, schedules, and reporting to drive acquisition, engagement, and retention outcomes. Supervises Membership Engagement Representatives and Coordinator if applicable, and ensures service standards, access-control, and member onboarding consistency for the Family Center. Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y. Job Responsibilities Manage member and guest/visitor access control, ensuring all individuals check in appropriately and follow established YMCA policies; monitor exceptions and coach staff on procedures and front-desk readiness. Provide daily front-line leadership (including opening and closing shifts); set priorities, assign tasks, coordinate coverage, and ensure desk systems/signage/collateral are ready for service. Actively engage with members, modeling friendly, helpful, and solution-oriented support and effective de-escalation. Oversee onboarding quality so new members feel welcomed, informed, and connected to programs that match their goals; ensure clear handoffs to program areas (wellness, aquatics, youth, community). Partner with membership and program staff to connect members to YMCA offerings, promoting engagement across wellness, aquatics, youth, and community programs. Partner with member engagement leadership to act on member insights (e.g., survey feedback or CRM notes): ensure timely follow-up, track themes, implement quick wins, and recommend process improvements that positively impact the member experience. Conduct and coach high-quality tours that highlight facilities, programs, and community impact; assist with enrollment and referral generation to support acquisition and retention. Oversee the sales/engagement rhythm: monitor traffic, tours, conversions, and onboarding attendance; review pipeline hygiene and follow-up cadence; prepare concise reports and action items in partnership with member engagement leadership. Recruit, retain and supervise Member Engagement staff: set expectations, observe performance, deliver timely coaching and feedback, and facilitate trainings and staff meetings to reinforce policy, procedure, and service standards. Ensures membership staff readiness and daily coverage. Ensure policy and procedure adherence at the Family Center desk; communicate updates and verify consistent application across shifts. Coordinate operations: schedules and shift coverage, inventory of membership materials and collaborate with member engagement leadership on priorities and reporting. Maintain accurate, timely records in membership systems, documenting tours, onboarding, events, and engagement interactions. Attend required trainings and remain current with certifications, compliance requirements, and professional development expectations; support tracking of staff completion. Handle sensitive and protected information in alignment with YMCA policies and the Employee Handbook. Maintain a professional appearance at all times in accordance with YMCA dress code standards. Represent the YMCA's mission and core values through professional conduct, a positive presence, and consistent delivery of excellent service. All other duties as assigned by management. Requirements Bachelor's degree in related field preferred -or- equivalent combination of education and experience YMCA Membership or Operations experience preferred Minimum of 2 years experience in sales, customer service, or relationship management required. Proficiency with computer systems and data entry; experience with CRM or membership management software preferred. Strong interpersonal and communication skills, with the ability to inspire confidence and build relationships quickly. Comfortable engaging with individuals, families, and diverse communities in a positive and approachable manner. Ability to work a flexible schedule including evenings, weekends, and holidays as needed. Microsoft Office proficiency required; Salesforce or similar CRM experience preferred Work Environment & Physical Demands Must be willing to work a flexible schedule, which may include weekends and holidays as needed. Must be willing to work an on-call schedule rotation as required. The noise level in the work environment is usually moderate to loud. The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction. Required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment. The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, or to make general observations of facilities or structures. Must possess auditory and verbal capabilities in order to adequately communicate in person, via phone, and through electronic communication platforms. The employee is not substantially exposed to adverse environmental conditions. Disclaimers Must complete successful background screening, which includes criminal and employment verification. Some positions may additionally require a successful credit check screening. All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties. This may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 40100 HWY 27 **City:** DAVENPORT **State:** Florida **Postal Code:** 33837 **Job Description:** Supervises daily operations of discharge planning and social services in the inpatient, observation, and emergency department, serving as the primary point of contact for inpatient unit Care Management barriers and concerns. Implements corporate Care Management strategies in collaboration with facility management. Actively participates in multidisciplinary rounds, ensuring active staff participation and effective discharge planning and barrier resolutions. Provides discharge planning and progression of care expertise to the interdisciplinary team. Leverages reports and dashboards to monitor the accuracy of care manager team's documentation and compliance with regulations. Facilitates care conferences for complex transitions and placements as needed. Participates in hospital and medical staff meetings to review patients with high dollar, extended length of stay, or difficult placement. Reports pertinent quality and risk issues to appropriate individuals, departments, and committees in a timely manner. Addresses patient, staff, physician, and department complaints and follows up with timely communications and escalations. Participates in hiring, onboarding, educating, evaluating, and mentoring staff. Other duties as assigned. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** Bachelor's (Required), Master'sAccredited Case Manager (ACM) - EV Accredited Issuing Body, Certified Case Manager (CCM) - EV Accredited Issuing Body, Clinical Social Worker License (LCSW) - EV Accredited Issuing Body, Licensed Baccalaureate Social Worker (LBSW) - EV Accredited Issuing Body, Licensed Master Social Worker (LMSW) - EV Accredited Issuing Body, Licensed Social Worker (LSW) - EV Accredited Issuing Body **Pay Range:** $63,312.44 - $117,758.31 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Case Management **Organization:** AdventHealth Heart of Florida **Schedule:** Full time **Shift:** Day **Req ID:** 150660117