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Service supervisor jobs in Alameda, CA

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  • HVAC Service Manager

    Bell Brothers 4.1company rating

    Service supervisor job in Oakland, CA

    About Bell Bros: At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits. Position Overview: As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction, and team development. This leadership position is pivotal to our commitment to providing superior HVAC solutions. Key Responsibilities: Leadership and Team Management Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence. Conduct regular team meetings to share updates, provide training, and foster a positive team culture. Oversee the recruitment, onboarding, and continuous professional development of team members. Service Operations Oversight Coordinate and manage daily service schedules, optimizing technician productivity. Ensure timely completion of service calls and maintain high-quality standards. Monitor and enforce safety protocols to promote a secure working environment. Customer Relations Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction. Maintain strong relationships with clients by addressing feedback and enhancing service offerings. Financial Management Develop and manage the service department's budget, focusing on cost control and profitability. Track expenses and revenue to ensure the department meets financial goals. Process Improvement Evaluate current service processes, identifying opportunities for efficiency and quality improvement. Implement advanced HVAC technologies and best practices to stay ahead in the industry. Compliance and Documentation Ensure adherence to industry standards and regulatory requirements. Maintain accurate service records and reports for internal and external use. Qualifications: High school diploma or GED; technical training in HVAC is preferred. A minimum of 5 years in HVAC services, with at least 2 years in a supervisory role. Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques. Exceptional leadership, communication, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Benefits: Competitive salary and performance-based bonuses. Comprehensive medical, dental, and vision insurance. 401(k) retirement plan with company match. Generous paid time off and holidays. Professional development and training opportunities. #BELLP Pay Range$110,000-$145,000 USD We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act. Bell Bros Privacy Policy
    $110k-145k yearly 1d ago
  • Maintenance and Park Services Supervisor $85,000 - $90,000/annually

    Six Flags Discovery Kingdom 4.1company rating

    Service supervisor job in Vallejo, CA

    Hurricane Harbor Concord is seeking a skilled and dynamic leader to join our Maintenance Operations department. Responsibilities: This person will lead the Maintenance and Park Services departments at Hurricane Harbor Concord. Qualifications: Skills and Qualifications At least 5 years experience in maintenance disciplines such as mechanics, carpentry, plumbing, and/or electrical. Availability to work varied shifts including weekends, evenings, and holidays required. Duties and tasks may involve standing, walking, bending, and lifting up to 75lbs. Position is regularly exposed to wet and/or humid conditions and outside weather conditions. Ability to sit, stand, walk, duck, crawl, climb stairs and ladders, and work at heights with fall protection. Proficiency in Microsoft Office applications specifically Word, Outlook, Excel, and PowerPoint. Must possess a valid driver's license and be able to operate vehicles (including but not limited to forklifts, golf carts, cars, trucks). Must be able to work with chemicals and follow MSDS.
    $29k-44k yearly est. Auto-Apply 8d ago
  • Field Service Manager

    Hitachi Global Air Power 4.0company rating

    Service supervisor job in Livermore, CA

    Job title: Field Service Manager Reports to: Senior Field Service Manager Compensation: $130,000-$140,000 Base plus variable compensation The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
    $130k-140k yearly 3d ago
  • Manager End User Services

    Quantum World Technologies Inc. 4.2company rating

    Service supervisor job in Sunnyvale, CA

    Role: EUC Architect The EUC Architect will be responsible for designing, assessing, and enhancing the organization's endpoint security posture across laptops, desktops, mobile devices, servers, and VMs. This role ensures alignment of endpoint operations, policies, and enforcement mechanisms with industry standards (NIST), organizational security policies, and regulatory requirements. The ideal candidate has deep experience with EDR/XDR, AV, MDM/Intune, device compliance, endpoint hardening, and integration with SIEM/SOAR/AD environments. Key Responsibilities 1. Endpoint Security Architecture & Design Review and enhance endpoint architecture, including AV, EDR solutions. Evaluate endpoint configuration, control enforcement, coverage, and security baselines. Assess integration of endpoint platforms with SIEM, SOAR, Active Directory, Intune/MDM, and CMDB. Review architectural components, telemetry flow, and sensor deployment methodology. Validate data exchange between endpoint security tools and central monitoring systems. 2. Policy & Governance Ensure endpoint security operations align with organizational security policies. Review and update endpoint security policies aligned with NIST standards. Validate roles & responsibilities across IT, SecOps, and endpoint management teams. Evaluate policy coverage including patching, EDR/AV, device onboarding, and compliance. 3. Endpoint Operations & Integration Assess GPOs, MDM/Intune policies, device configuration profiles, and enforcement controls. Review endpoint discovery & profiling mechanisms to identify unmanaged/rogue devices. Validate tagging, categorization, and asset mapping across EDR platforms and CMDB. Check integration with NAC, SIEM, AD, vulnerability management, and patching tools. 4. Risk Management, Patching & Compliance Review patch management and vulnerability remediation processes across endpoints. Verify endpoint compliance monitoring, dashboards, and alerting workflows. Assess patching SLAs, automation processes, and compliance reporting. Skills & Qualifications Technical Skills Strong expertise in EDR/XDR platforms (e.g., CrowdStrike, Defender for Endpoint, Trellix, SentinelOne). Hands-on experience with Intune/MDM, SCCM, JAMF, or similar device management tools. Solid understanding of SIEM/SOAR platforms and AD integration. Strong knowledge of NIST CSF, NIST 800-53/171, CIS benchmarks, and endpoint hardening. Familiarity with NAC, vulnerability management, and patching tools (Tenable, Qualys, BigFix, etc.). Experience designing endpoint security architectures for large enterprises.
    $73k-113k yearly est. 1d ago
  • Critical Care APP Supervisor

    UCSF Health 4.3company rating

    Service supervisor job in Santa Clara, CA

    About the Company The Critical Care Advanced Practice Provider (CC APP) team at UCSF provides expert care in the adult intensive care units at UCSF Health. The CC APPs are an element of the interdisciplinary critical care team that includes attending physicians, physicians in training, pharmacists, registered nurses, rehabilitation therapists, and UCSF students. The CC APPs provide care in all of the adult intensive care units including Cardiac, Neurologic, Medical, and Surgical intensive care units. These units provide care for patients undergoing cardiac surgery, organ transplantation, thoracic surgery, orthopedic surgery, neurosurgical surgery, general surgery, or patients requiring complex medical management. The CC APP team collaborates with the UCSF School of Nursing and supports the UCSF Surgical and Critical Care Advanced Practice Provider Fellowship. The CC APP group is active in various quality improvement, cost reduction, and professional development projects. About the Role The adult Critical Care Advanced Practice Provider Supervisor supervises, coordinates, and administers the practice of advanced practice professionals (APP), including nurse practitioners and physician assistants. Ensures quality of care and serves as a role model, expert clinician, and mentor. Assists with the administration and management of personnel, fiscal, and material resources. The adult Critical Care Advanced Practice Provider Supervisor provides leadership to advanced practice providers in adult critical care and supports the adult Critical Care Advanced Practice Provider Manager. The primary managerial responsibility of the supervisor is to provide professional support in the Critical Care APP department. The primary clinical responsibility is to provide expert level critical care clinical services to patients and families in the adult intensive care units at UCSF Health. Responsibilities Administrative Staff Development Education Leadership The primary responsibility of the adult Critical Care Advanced Practice Provider Supervisor is the direct application of expertise in the adult intensive care units at UCSF Health within the divisions of Critical Care Medicine. The individual will assume full responsibility for adult Critical Care APP clinical services in the absence of the manager. Receives predetermined work assignments that are subject to a moderate level of control and review. Qualifications Min 1 year experience in a supervisor, or leadership role. 4-6 years of recent experience as a nurse practitioner or physician assistant in adult critical care. Responsible for understanding and communicating an advanced knowledge of national, state, and local educational and legislative issues affecting advanced practice providers. Demonstrated knowledge of state and national regulatory requirements. Ability to gather clinical information, develop differential diagnoses, and create problem lists independently. Competent to direct patient management and lead care team. Demonstrated ability to effectively supervise a team and to manage the complex workflow and competing priorities involved with providing quality care as an Advanced Practitioner. Solid knowledge of the clinical and operational issues for nurse practitioners performing advanced-practice nursing within departments and specialty areas, including evaluation, testing, diagnosis, and treatment, as well as patient-care concepts, policies, outcomes measurement, quality standards, ethics issues, quality improvement, and continuing staff education and professional development. Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance, and to participate in decision-making on human resources matters. Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions. Advanced interpersonal skills for effective collaborations with all levels of clinical staff and management, consultants, researchers, and outside agencies. Strong written and verbal communication skills with the ability to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals. Required Skills Related healthcare management or Nurse Practitioner III or Senior Physician Assistant experience in a highly matrixed healthcare organization. Knowledge of clinical and administrative software and specialized applications and data management systems used by advanced practice providers in providing advanced-practice care, research, documentation, and employee supervision. Preferred Skills For PA candidates: Completion of a recognized graduate master's degree program as a physician assistant. Doctorate Degree. Pay range and compensation package The salary range for this position is $138,400 - $335,800 (Annual Rate). The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Equal Opportunity Statement UCSF Health requires all Advanced Health Practitioners (APP) to be credentialed through OMAG to practice and be privileged through CIDP to function in their clinical role. This applies to both adult and pediatric APPs in the inpatient and outpatient clinical settings at all UCSF Health sites and affiliates. Credentialing, health plan enrollment, and approval of privileges must be completed prior to the first working day. Inability to comply with the requirements of OMAG/CIDP AT ALL TIMES will result in either, a LOA or suspension of privileges designation.
    $47k-67k yearly est. 3d ago
  • Imaging Services Assistant Manager

    Cornerstone Staffing Solutions, Inc. 3.8company rating

    Service supervisor job in Los Gatos, CA

    Full-Time | Competitive Pay | Leadership Opportunity in Outpatient Care Are you an experienced Imaging Technologist with strong CT expertise and a passion for leading high-performing clinical teams? Cornerstone Staffing Solutions is partnering with a respected outpatient healthcare organization to find an Imaging Services Assistant Manager who will help oversee daily department operations while supporting high-quality patient care. If you thrive in a collaborative environment, enjoy mentoring technologists, and have a strong foundation in CT and multimodality imaging workflow, we encourage you to apply. Position Summary The Imaging Services Assistant Manager supports the Imaging Services leadership team in coordinating day-to-day operations across multiple diagnostic imaging modalities. This role includes supervising technologists and support staff, ensuring efficient clinical workflows, maintaining regulatory compliance, promoting quality standards, and delivering an exceptional patient experience. This position also performs hands-on imaging duties as needed (within scope of certification), with significant emphasis on Computed Tomography (CT). Key Responsibilities Operational Leadership • Assist in managing daily operations of the imaging department to ensure smooth, timely patient flow. • Support staffing oversight including scheduling, workload distribution, onboarding, mentoring, and performance guidance. • Maintain a culture of safety, service excellence, and team collaboration. Clinical & Technical Duties • Perform imaging procedures within licensure scope, with required competency in Computed Tomography (CT). • Support additional modalities such as X-Ray, Ultrasound, Mammography, or DEXA depending on certifications. • Ensure equipment functionality, coordinate maintenance, and uphold quality control standards. • Promote consistent adherence to imaging protocols and established clinical best practices. Regulatory & Quality Compliance • Assist with maintaining readiness for regulatory inspections and accreditation reviews. • Support department documentation, QA audits, safety protocols, and compliance programs. • Participate in continuous improvement initiatives that enhance patient safety and imaging quality. Communication & Collaboration • Work closely with technologists, physicians, radiologists, and administrative personnel. • Communicate workflow changes, department updates, and performance expectations to staff. • Provide operational insights to leadership to support planning, budgeting, and departmental goals. Required Qualifications • Associate degree in Radiologic Technology or equivalent educational background. • Active ARRT certification and state Radiologic Technologist license. • Computed Tomography (CT) certification or documented CT competency is required. • Current BLS certification. • Experience performing imaging procedures in a CT environment. • Prior leadership experience (lead tech, charge tech, or supervisory role) strongly preferred. • Proficiency with PACS, RIS, and EMR systems. • Strong communication, leadership, and problem-solving skills. Preferred Qualifications • Experience overseeing or supporting multiple imaging modalities. • Familiarity with quality control programs, imaging accreditation processes, or regulatory standards. • Ability to manage multiple priorities in a fast-paced clinical setting. Schedule & Work Environment • Full-time position, primarily weekday shifts. • May require occasional flexibility based on departmental needs. • Role involves standing, moving equipment, and assisting patients during procedures. Why Work With Us? • Competitive pay and opportunity for advancement • Supportive leadership environment • Exposure to a wide range of imaging modalities • Meaningful role contributing to patient care excellence
    $39k-53k yearly est. 1d ago
  • Manager, Digital Transformation, Customer Service

    Lam Research 4.6company rating

    Service supervisor job in Fremont, CA

    Drive CS&S workstream deliverables across field service, spare parts, entitlements, and service contracts. Drive design and deployment of Field Service Management modules, Case Management, and Entitlement solutions for field service and customer engagement. Own testing readiness (SIT, UAT, regression) and cutover planning for business continuity. Lead SMEs, technical teams, and offshore resources to deliver on field service scope. Provide mentorship, coordination, and accountability across sub-teams (cutover, data migration, knowledge management, case management). Influence stakeholders and drive alignment with senior leadership. Bachelor's degree with 12 years related experience; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience. 8-10 years of experience in Customer Service, Aftermarket Operations, or Digital Transformation in a global, complex capital equipment manufacturing environment. Hands-on experience with SAP S/4HANA Service Cloud, Dynamics 365 Customer Service & Field Service, Jira, ADO, Signavio, and Visio. Strong understanding of process re-engineering, including field service, spare parts, entitlements, service contracts, and install base management. Skilled in program management: risk identification, governance, testing coordination, and cutover planning. Excellent stakeholder management and communication skills. Execution-focused with the ability to translate business needs into system designs. Strong problem solver who raises risks early and provides solutions. Influences and drives change by driving partnerships and alignment across the organizations. AI-Machine Learning concepts and experience with ML technology. Demonstrates a growth mindset and has an eye for the art of the possible. Act as a business liaison between CS&S and other workstreams (Plan-to-Fulfill, Idea-to-Retire, Quality, Engineering, Spares Ops). Identify and escalate cross-functional risks and dependencies through the Program Management Office (PMO) and governance boards. Collaborate with cross-functional Business Unit leaders to ensure CS&S inclusion in Release 1 and preparation for future releases. Process Reengineering & Optimization: Translate business requirements into future-state processes and technical design specifications in partnership with IT architects and ensure traceability of requirements through design, build, and testing phases using tools such as Jira and MS ADO. Lead process mapping workshops using standard process methodologies to define "as-is" vs "to-be" states. Identify and eliminate process inefficiencies, redundancies, and manual workarounds through automation and system enablement. Partner with IT architects to ensure processes are documented and fully embedded in system design. Support Release 1 stabilization and plan for future release readiness.
    $103k-136k yearly est. 39d ago
  • Center Supervisor

    Lifelong Medical Care 4.0company rating

    Service supervisor job in Berkeley, CA

    LifeLong Medical Care has an exciting new opportunity for a Center Supervisor at our Berkeley TRUST clinic. The Center Supervisor provides operational supervision and ongoing support to the clinical and operational staff in an individual health center. Will coordinate medical care teams and supervise various center-based support staff. Provides day-to-day oversight and management of systems, workflows and operations including front and back office. This is a full time, benefit eligible position in Berkeley. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $66k - $68,600/year. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Supports the development and implementation of Primary Care Teams and supports all Center staff. Facilitates smooth operations and communications between all Center departments and staff. Recruits, hires, orients, develops, supervises, evaluates and terminates staff. Develops appropriate organizational structure(s) and weekly staffing schedules and clinical templates for Center and maintains associated master calendars. Oversees daily Center operations, including patient and workflow, resolves problems, seeking support from Center Director as needed. Addresses patient grievances. Develops procedures in conjunction with staff and Center Director Builds and maintains relationships with community partners, other LifeLong facilities and staff. Organizes and facilitates staff meetings and educational events Participates in Center's Leadership meetings. Additional duties, as assigned by Center Director. Administration, Compliance & Budget Ensures compliance with Lifelong policies and all relevant regulations, including Title 22, MediCal, the local health department, etc. Maintains records for and completes all necessary reporting to outside agencies and LifeLong administration. Informs direct reports about policy changes. Participates in long-term program planning; recommends timelines and resources needed to achieve strategic goals. Community Relations and Coordination, Outreach and Marketing Functions as a liaison to other community organizations. Actively engages program volunteers, committee members, board members, partnering organizations, and funders to build community support. Assists with marketing and outreach efforts, including community presentations and educational events. Other duties as assigned. Qualifications Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. Ability to effectively supervise staff, encourage and nurture development and growth, to build a strong and productive team. Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change. Ability to effectively present information to others, including other employees, community partners and vendors. Ability to work with individuals and organizations at the local level to build support. Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. Work in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written skills. Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. Make appropriate use of knowledge/ expertise/ connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Job Requirements Associates degree or equivalent combination of education and/or experience. Three years of health center management experience. At least one year of supervisory experience. Proficient in Microsoft office Word, Excel, Outlook. Ability to work evening and possibly weekend hours. Job Preferences College degree in related field. Community or Public Health experience.
    $66k-68.6k yearly Auto-Apply 60d+ ago
  • Field Service Supervisor

    Vets Hired

    Service supervisor job in Pleasanton, CA

    We are seeking a Field Service Supervisor for our office in Pleasanton, CA. Primary Objectives/Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist the Branch Technical Manager in administration and recruiting; promote service technicians' productivity and job-related personal growth. Essential Job Duties Routinely demonstrates and creates a helpful and positive work culture Encourages and builds positive relationships and communicates effectively with all co-workers, outside customers, and vendors Conducts self at all times as the public image of the company in accordance with the organization's Code of Conduct Meet or exceed team productivity goals on key performance metrics including gross calls per day, incomplete calls, callback rate, efficiency rating, EU rating, daily time detail, and average call duration Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance Maintain technical knowledge of all products Make recommendations to the Field Service Manager for any identified service training needs Assist the Sales department with sales demos as requested Handle service calls in the event of high open call volume Perform other duties as assigned Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees Qualifications Excellent verbal and written communication skills; strong customer service orientation Strong relationship management abilities with customers, vendors, and internal staff Exceptional mechanical aptitude and proven troubleshooting skills for digital office equipment Effective organizational and time management skills; ability to manage competing priorities Demonstrated initiative and good judgment in decision-making High ethical standards; effective and collaborative team player Proficient with MS Office applications: Outlook, Excel, and Word Availability to work evenings and weekends during peak periods Working Place: Pleasanton, California, United States Company : 2025 July 17th Virtual Fair - Pacific Office Automation
    $52k-92k yearly est. 60d+ ago
  • CUSTODIAL SERVICES SUPERVISOR

    San Jose Evergreen Community College District 3.6company rating

    Service supervisor job in San Jose, CA

    Opportunity Type SUPERVISOR EMPLOYMENT OPPORTUNITY Position Title CUSTODIAL SERVICES SUPERVISOR Posting Number S2555 Close/First Review Date 12/14/2025 Department Custodial Work Location Evergreen Valley College Position Status Full Time Salary Range $88,510 - $113,403 Annual Salary (Range S-103: Supervisor 2025-2026 Salary Schedule). Starting salary placement is generally at Step 1. Benefits Summary In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans (Anthem Blue Cross [PPO] and Kaiser Permanente (HMO]); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Managers, Supervisor and Confidential employees earn 22 days per year of vacation, up to 12 sick leave days and 6 administrative leave days. There are currently 20 paid holidays. Position Description POSITION SUMMARY The Custodial Services Supervisor reports to the Facilities Manager at Evergreen Valley College. The work schedule 12 months per year; 40 hours per week; Monday - Friday; 4:00 p.m. - 12:30. A 2.5% swing shift differential will be added to the salary. POSITION PURPOSE Under general direction, the Custodial Services Supervisor assigns and reviews the work of staff responsible for providing custodial services for an assigned campus; oversees and participates in all work activities; and performs a variety of technical tasks relative to assigned area of responsibility. NATURE and SCOPE The Custodial Services Supervisor assists in developing daily work schedules, training custodians, providing needed supplies, solving unusual or difficult problems, and cleaning assigned areas. DUTIES and RESPONSIBILITIES 1. Plan, prioritize, assign, supervise and review the work of staff responsible for custodial maintenance of buildings and facilities on assigned campus. 2. Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures. 3. Establish schedules and methods for providing custodial services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly. 4. Participate in the selection of custodial staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. 5. Participate in the preparation and administration of the Custodial budget; submit budget recommendations; monitor expenditures. 6. Prepare reports on operations and activities. 7. Supervise and evaluate the performance of assigned staff; interview and participate in selecting employees; train, counsel, discipline and terminate personnel according to established policies and procedures. 8. Distribute custodial supplies and material; maintain supplies and equipment inventory; requisition supplies and equipment. 9. Transport, store and maintain records on hazardous waste materials. 10. Perform minor repairs to equipment. 11. Operate assigned equipment and vehicles. 12. Stay abreast of new trends and innovations in the field of custodial maintenance. 13. Maintain records and reports on personnel and work performed. 14. Perform related duties and responsibilities as required. EMPLOYMENT STANDARDS Knowledge of: 1. Operations, services and activities of a custodial maintenance program. 2. Principles of supervision, training and performance evaluation. 3. Modern and complex principles and practices of facilities maintenance. 4. Pertinent Federal, State, and local laws, codes and regulations. 5. Methods, procedures, materials and equipment used in custodial maintenance. 6. Record keeping methods and techniques. 7. Safe work practices. Skills and Abilities: 1. Supervise, organize, and review the work of lower level staff. 2. Interpret and explain District policies and procedures. 3. Perform the full range of custodial duties. 4. Ensure the proper and safe use of cleaning chemicals and solvents. 5. Prepare clear and concise reports. 6. Make minor repairs to custodial equipment. 7. Distinguish hazardous chemicals. 8. Communicate clearly and concisely, both orally and in writing. 9. Use Microsoft Office software effectively including email communication. 10. Establish and maintain effective working relationships with those contacted in the course of work. 11. Maintain mental capacity which allows for effective interaction and communications with others. 12. Maintain physical condition appropriate to the performance of assigned duties and responsibilities. Required Qualifications EDUCATION AND EXPERIENCE 1. Equivalent to the completion of the twelfth grade or any combination of education, training, or certification that provides the required knowledge and skills 2. Two years of increasingly responsible custodial experience. 3. Lead or Supervisory experience. Licenses and Requirements: 1. Possession of, or ability to obtain, an appropriate valid California driver's license. District's Diversity * Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination. * Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Desired Qualifications Foreign Degree For positions that require a degree or coursework: Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application. Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered. Working Environment Working Conditions: 1. Typical indoor/outdoor environment. Physical Conditions: 1. This classification requires oral communication with individuals and small groups, including persuasive communication; visual comparison; listening; interpretation of data to draw conclusions; climbing ladders and stairs; bending; pulling; pushing; moving moderate to heavy objects; reaching overhead; stooping; exposure to fumes, changing weather conditions, dust and other environmental factors; exposure to chemicals; manual dexterity; operating a motor vehicle; attention to details; and flexibility in order to perform the essential functions. About San Jose/Evergreen Community College District The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves. As of Spring 2024, with enrollment of approximately 15,655 students per semester, and an extremely diverse student population (Hispanic/Latino 45.20%, Black/African-American 3.45%, Asian/Pacific Islander 31.70%, American Indian/Native American 0.36%, White/Caucasian 12.76%) attaining educational goals reflecting 56% - Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State. The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 43.9% Latinx, 25.3% Asian/Pacific Islander, 4.2% Black/African American, 0.3% American Indian/Native American, 17.9% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants. Important Information EQUAL OPPORTUNITY EMPLOYER STATEMENT San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws. CONTACT Employment Services, Human Resources, SJECCD 40 S. Market Street, San Jose, CA 95113 Phone: ************** Email: ******************************* Employment Website: ****************************** District Website: ************** APPLICATION PROCEDURES Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request. 1. A completed online San José-Evergreen Community College District APPLICATION. 2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement). 3. A current RESUME/CURRICULUM VITAE 4. TRANSCRIPT - (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees). Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement. OTHER APPLICANT INFORMATION 1. Only complete application materials will be considered. No exceptions. 2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee. 3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States. 4. Application materials become the property of the District and will not be returned or duplicated. 5. Travel expenses to attend the interview are the responsibility of the candidate. 6. Meeting the minimum qualifications does NOT assure an interview. 7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position. * Suggested services that provide foreign degree equivalency evaluation to U.S. degrees: Academic Credentials Evaluation Institute, Inc. Website: *************************** Education Records Evaluation Services Website: ************ International Education Research Foundation Website: ******************** World Education Services Website: ***********
    $88.5k-113.4k yearly Easy Apply 20d ago
  • Director of Building Services

    Sentral 4.0company rating

    Service supervisor job in San Jose, CA

    Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Building Services is expected to have fantastic organizational and time management skills. The ideal candidate will display natural leadership and possess fantastic communication skills with a great eye for detail. To ensure success, the Director of Building Services should display strong problem-solving and decision-making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning and leading team members. This role reports to the General Manager. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Prioritize above all a strong customer service outlook through personal contact with residents and guests Coordinate daily with the General Manager on overall maintenance projects Inspect sites regularly to identify problems and necessary maintenance Prepare weekly maintenance schedules and allocate work based on forecasted workloads Employ, supervise and train Building Services team members Coordinate daily cleaning and maintenance activities Oversee all repairs and ensure that work is completed on time Maintain all inventory and equipment, and ensure proper storage Comply with all health and safety regulations and practices Conduct preventative maintenance work Conduct follow-ups on all maintenance and repair work Conduct safety inspections as scheduled Establish strategies to meet workload demands on time Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters) Provide 24/7 support to the Maintenance team Perform other related duties and assignments as needed and assigned Skills and Experience 2 years of prior experience as a Maintenance Manager / Director Strong knowledge of building trades, cleaning procedures and maintenance Solid understanding of health and safety regulations and practices Effective budgeting and performance management skills Fantastic organizational and leadership skills Excellent communication and interpersonal skills Must work well under pressure and meet tight deadlines. Computer literate with capabilities in email, MS Office and related communication tools Great time management skills Strong decision-making and problem-solving skills Community Team Perks + Benefits • Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans • Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. • Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! • Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. • Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Ascend/descend a ladder to complete various maintenance tasks Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
    $114k-189k yearly est. 28d ago
  • Solar Service Operations Manager (Bay Area)

    Simply Solar

    Service supervisor job in Petaluma, CA

    When you join the Simply Solar team, you join an amazing culture of people who care deeply about the work they do. You join an organization committed to empowering people to make positive, measurable changes in their personal lives and our communities. We also offer competitive pay with excellent benefits, company trips/events, PTO, 401K, and more. Plus, were pet-friendly! Join our team, and do work that matters! As our Service Sales & Operations Manager, you'll take full ownership of Simply Solar's entire service division. This includes both supporting Simply Solar existing customers with warranty claims and system issues, and our growing external service operations serving the broader Bay Area market. In the early stages, you'll be boots on the groundresponding to customer inquiries, quoting jobs, coordinating with technicians across both teams, managing schedules, reviewing follow-up actions from system inspections, and handling all the details that keep a service division running smoothly. You'll be directly responsible for sales, scheduling, revenue, customer satisfaction, and building the processes that will allow us to scale. Your immediate priorities are to streamline operations within our existing client services division, ensure our Simply Solar customers continue receiving exceptional support, and build out systems and processes that enable our external service business to grow rapidly. Over time, as we add capacity and refine operations, this position is designed to evolve into a regional leadership role where you'll manage a larger team and shape long-term strategy. But first, you need to prove you can do the work yourself and build the foundation for that growth. Responsibilities Operations Management Oversee both internal staff and field technicians across client services and external service operations.Unify workflows, communication standards, and quality processes across both internal and external service teams.Mentor and develop team members, conduct performance reviews, and identify training needs.Build a cohesive service culture focused on quality, responsiveness, and customer care. Sales & Estimating Respond to inbound service inquiries and convert them into booked jobs. You'll be the first point of contact for many customers, so your ability to listen, diagnose, and reassure matters.Build detailed, accurate estimates for inverter replacements, critter guard installations, system cleaning, battery additions, and array expansions.Present financing options and upgrade opportunities in a way that feels helpful, not pushy.Follow up on open quotes, close deals, and keep the pipeline moving. Service Operations Triage incoming tickets across both divisions, determine urgency, and coordinate with technicians to scope and schedule jobs efficiently.Prep job kits, order parts, and make sure techs have what they need before they roll out.Manage day-of changes, last-minute schedule adjustments, and the inevitable curveballs that come with service work.Enforce photo documentation, quality checklists, and compliance with safety and permitting standards.Handle inverter RMAs, warranty claims, and manufacturer coordination.Review completed work, catch issues early, and ensure quality control before jobs are closed out. Customer Experience Provide proactive updates throughout the service process and set clear expectations about timelines and costs.Follow up post-service to confirm issues are resolved and explore opportunities for ongoing maintenance or system upgrades.Handle escalations with empathy and professionalism. Many of our external service customers have "orphaned" systems from installers who are no longer around, so they need someone they can trust.Turn one-time repair customers into long-term maintenance subscribers.Ensure Simply Solar installation customers receive the same exceptional service experience that earned their business in the first place. Process & Metrics Track and report on performance metrics including lead conversion, response times, ticket cycle times, technician utilization, and customer satisfaction.Maintain dashboards that give leadership visibility into operations across both service divisions.Identify bottlenecks in workflows, propose improvements, and implement solutions without waiting to be asked.Collaborate with field techs, internal staff, management, and OEM partners to solve problems and improve efficiency.Document processes, build playbooks, and create training materials that will support future hires as we scale. What We're Looking For Required Experience & Skills 3 to 5+ years in residential solar service or a closely related trade like electrical, roofing, or HVAC. You need to understand how solar systems work, how they fail, and how to fix them.Proven team leadership experience. You've managed field technicians and internal staff, ideally in a service or operations environment.Technical aptitude with inverters (Enphase, SolarEdge, Tesla, SMA), batteries, monitoring portals, and NEC code basics. You don't need to be a licensed electrician, but you should be able to have intelligent conversations with techs and customers about technical issues.Proven ability to scope and close service work. You've done this before. You know how to walk a customer through an estimate, handle objections, and get to yes.Strong operational skills. You're organized, detail-oriented, and able to juggle multiple priorities without dropping balls.Proficiency with CRM and ticketing systems. Experience with platforms like ServiceTitan, HubSpot, or similar is valuable. We use Salesforce, solar OS, and our own internal tools.Excellent communication skills. You can explain technical concepts to non-technical homeowners with empathy and patience. Preferred Qualifications Hands-on experience with Enphase Enlighten, Tesla app, SolarEdge monitoring Experience integrating or streamlining operations across multiple service teams or divisions.Comfort with upselling maintenance plans, battery additions, or system expansions in a consultative way.NABCEP certification or relevant electrical licenses (helpful but not required). Tools & Technology You'll Use Monitoring platforms: Enphase Enlighten, Tesla, SolarEdge, SMA, FranklinWH, and other OEM portals CRM/ticketing: Salesforce, solar OS, and Simply Solar's internal software for dispatch, photo documentation, and billing Cloud-based docs and route optimization tools Key Performance Indicators Your success will be measured by: Response & Resolution Fast response times to service inquiries (emergency and standard requests) High first-time fix rates Minimal work order backlog Customer Satisfaction Strong customer satisfaction and Net Promoter ScoresLow callback rates Quick complaint resolution Operational Efficiency High technician utilization and billable hours Strong schedule adherence Accurate job scoping and quoting Streamlined workflows across internal and external service operations Sales & Growth Consistent monthly service revenue growth Strong lead-to-booking conversion rates High service contract retention Successful upsells and subscription attachments Safety & Quality Zero lost-time safety incidents High quality inspection pass rates Low warranty claim rates Work Model Location: Petaluma, CA. In-office during the initial learning phase as you get up to speed on our systems, customers, and teams. After that, we're open to a hybrid office arrangement. Occasional field ride-alongs throughout the Bay Area will be part of the job.Schedule: Monday through Friday, with occasional on-call responsibilities for emergency situations. Compensation & Benefits Base Salary: $80,000$100,000, depending on experience Performance Compensation: Potential for bonus based on achieving growth targets and operational milestones Benefits: Medical, dental, and vision insurance; 401(k) with company match; PTO; mileage reimbursement for field travel Professional Development: Support for certifications, training, and industry conferences as you grow in the role Why This Role Matters This is a rare opportunity to build something from the ground up within an established company. You'll have the resources and reputation of a 12-year-old business behind you, but the autonomy and ownership that comes with being the architect of a unified service division. If you're someone who gets energized by challenges, enjoys solving problems on the fly, and takes pride in delivering excellent customer experiences, this role will be a great fit. We're not looking for someone who just wants to manage. We're looking for someone who wants to do the work, figure out what works, and then scale it. If that sounds like you, we'd love to talk. The pay range for this role is:80,000 - 100,000 USD per year(Petaluma Office) PIe3b0d7c11c22-31181-39169578
    $80k-100k yearly 8d ago
  • Supervisor, Operations

    Adapthealth LLC

    Service supervisor job in Concord, CA

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Supervisor, Operations This position oversees the operations performed within a Branch. Provides leadership, guidance and coordination of services to ensure the distribution of all medical equipment, supplies and services delivered to a patient's home accurately and on time. Collaborates with leadership, health systems, hospice partners and key community referral sources to improve patient services. Job Duties: Ensure that the services provided via the branch location are done so in accordance with all federal, state and local laws, rules and regulations, including but not limited to those put forth by: CMS, Department of Health, DOT, FDA, OSHA, and the company's accreditation organization. Manage logistics team providing daily direction and communication to employees so that orders are routed in a timely, efficient, and knowledgeable manner or exceed productivity and cost per delivery goals. Responsible for managing inventory and working collaboratively with the department leaders to ensure that all customers receive their goods and services with a timely, efficient, and clinically safe manner. Control inventory at the branch level. Place purchase orders in accordance with company restocking protocol. Addresses service concerns, identifies trends and reacts accordingly. Work with regional and department leadership to resolve concerns and to improve the patient experience. Responsible for root cause analysis and problem resolution for all operations reviewing trends of customer service failures, determines root cause analysis, and implements appropriate communication / measures for improvements. Maintain rapport with ordering physicians and referral sources. Inform the physicians and pertinent others of the changes in the patient's condition through visit reports and telephone communication. Conduct consistent communication with regional and departmental leadership throughout organization to review delivery resources to maintain the organizational goals and metrics for patient care, safety, personnel, and maintenance. Assist in resolving patient equipment problems under emergency conditions. Assist with preventative maintenance, required service checks, and patient/environmental assessment on home respiratory equipment during scheduled visits to patients. Assume on-call responsibilities during non-business hours in accordance with company policy. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. Maintain patient confidentiality and function within the guidelines of HIPAA. Responsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Establishes annual goals and objectives for the department based on the organization's strategic goals. Perform other related duties as assigned. Competency, Skills and Abilities: ? Strong ability to co-manage in a multi-site environment. Ability to be an independent thinker. Decision making, analytical and problem-solving skills with attention to detail. Strong verbal and written communication. Excellent customer service skills, Proficient computer skills and knowledge of Microsoft Office, specifically Excel. Ability to prioritize and manage multiple projects. Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. Requirements: Minimum Job Qualifications: An associate degree from an accredited college required, bachelor's degree preferred. Five (5) years' experience in the HME leadership is required. Relevant experience in health care, insurance customer services, claims, billing is preferred. Valid and unrestricted driver's license in the state of residence. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. PId**********1-26***********8
    $51k-91k yearly est. Easy Apply 8d ago
  • Supervisor, Referral Services

    Healthcare Talent

    Service supervisor job in San Francisco, CA

    The Supervisor, Referral Services is responsible for the management of the Referral Services staff to ensure timely processing of incoming authorizations, referrals, and review of post-service issues such as claims. Will also have regulatory oversight responsibilities for annual audits and participation in QI activities/committees. Qualifications REQUIRED EXPERIENCE AND SKILLS: • Minimum of three years recent acute clinical experience required • Minimum of three years utilization review/manage care experience • Prior supervisory experience with the ability to manage a large team of diverse employees with differing job descriptions • Managed care experience in medical management desirable, preferably in an HMO or IPA setting • Experience with ICD-9, CPT and HCPCS codes preferred • Must possess the ability to read health plan guidelines, understand the statistics of this department, contracts, claims and customer service principles • Advanced practice certification, ARNP or Masters prepared, with certifications applicable to position (CCM, CDMS, CRC, CRRN, CHON, and CPUR) • Working knowledge of utilization management, reimbursement, medical necessity criteria including InterQual • Knowledge of managed care concepts, Medicare/Medi-Cal Guidelines. • Basic computer skills including Outlook, WORD, Microsoft suite and VPN or other remote access systems. Ability to navigate through various software programs with instruction. • Requires current California RN license with 5+ years in Utilization Management Additional Information If you have the experience & qualifications. please respond with your resume in a Word document. [email protected] *********************************
    $52k-89k yearly est. 8h ago
  • HVAC Service Supervisor

    Bellows Plumbing, Heating, Cooling & Electrical

    Service supervisor job in Campbell, CA

    Bellows Plumbing, Heating, Cooling & Electrical has been serving the Bay Area for over 30 years! We are looking for a LEADER who is able to MOTIVATE, TRAIN AND LEAD a HVAC Service Team to success! We seek a skilled HVAC Service Supervisor to oversee the service, repair, and installation of residential and light commercial HVAC systems. Prior leadership experience in the HVAC industry. Knowledge and belief in the flat rate system is also essential. In this highly visible role, this individual will be responsible for driving service and sales for our residential and light commercial HVAC operations. You must be able to evaluate, analyze, and monitor our market area to ensure our service team is meeting objectives and goals. Essential Functions Supervise and delegate service employees, which includes involvement in hiring decisions, coordinating employee schedules, conducting staff meetings, training employees, evaluating performance, and supervising work assignments. Coach and motivate technicians to work at their maximum productivity; coach, train and develop technicians to increase work and sales skills. Provide sales support to the field via onsite sales and bid writing/assistance. Assist with the dispatch function for our HVAC Service Technicians to ensure the appropriate technician is selected based on customer needs. Resolve customer issues and complaints to ensure customer satisfaction. Must know how to type, and be advanced in all computer applications, Microsoft programs, and modern technology to include iPhones, iPads, etc. Other duties as assigned. Basic Qualifications Must have technical HVAC experience Prior experience leading employees Consistent track record of meeting or exceeding annual sales objectives Able to operate in a dynamic, fast-paced environment and adapt to a changing and stressful environment Exude positivity and be motivational Fluent English and strong communication skills Strong Work Ethic Clean DMV, California Driver License Bellows Offers Generous Pay depending on experience Benefits (medical, dental, 401K w/ matching) Vacation Training Family Friendly Hours Positive Work Environment Growth Potential We are Bellows Plumbing, Heating, Cooling & Electrical - an Inc. 5000 Fastest Growing Company for five years, six time "Best of Santa Cruz" winner. We care about our customers and we care about our team. Come work for a company that respects its employees for their individual talents and abilities! Wouldn't it be great to work with people who are passionate about their work? We are looking for amazing people to join our team. Check us out at *********************** Background check and drug screening required.
    $52k-89k yearly est. 60d+ ago
  • Culinary Services Supervisor

    Marbella Redwood City 3.6company rating

    Service supervisor job in Redwood City, CA

    Job Description Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. Responsibilities: Assist the Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members. Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers. Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met. Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties; Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques; Trains wait staff on all operating procedures and menu education. Ensures efficient operating within budgeted guidelines. Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate. Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room. Maintains sanitation and control standards in the dining room and wait stations. Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team. Operates in compliance with State and federal government laws. Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback. Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate. Monitors and adjusts resident's accounts for meal and charge accuracy. Ensures floor charts and tables are set up correctly. Assists servers as needed with table service. Records and tracks daily sales transactions. Assists with ordering in specific assigned areas (i.e. liquor) and maintaining budgetary compliance. Maintains POS system through communication with IT support. Assists Director with timekeeping procedures and practices, and payroll entries, as needed. Qualifications: High school diploma or equivalent. Two (2) years' experience in fine dining. Dining Room Supervisory experience preferred. Must be able to work a flexible schedule including nights and weekends. Excellent communication, organization and customer service skills. Benefits: In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in Integral Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. EOE D/V
    $33k-49k yearly est. 7d ago
  • Service Supervisor - Computer Repair

    Opportunities To

    Service supervisor job in Santa Clara, CA

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. Salary range is $60-$75K MAJOR RESPONSIBILITIES: Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates. Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control. Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing. Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally. Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency. Responsible for vendor relationship management (parts cost, margin, SLA) Responsible for creating vendor P&Ls. Participate in staffing, orientation, and training activities in the store. Assist with scheduling to ensure proper coverage. Maintain the technical certification level of the shop to ensure proper service and repair of products. Responsible for the look and feel of the parts room and any facility maintenance of the Service Department. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire. Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates. Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form. Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods. Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates 401K Plan with Company Match Paid Time Off Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $60k-75k yearly 54d ago
  • Assistant Supportive Services Supervisor

    St. Vincent de Paul Society of San Francisco 3.8company rating

    Service supervisor job in San Francisco, CA

    Life changing work * Welcoming staff * Generous benefits * Advancement opportunities Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco. St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California's largest homeless shelter, the Division Circle Navigation Center for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 200 employees working in 4 locations. We are proud of our diversity and of our more than 150 year history of helping others in San Francisco. St. Vincent de Paul Society of San Francisco's mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence. SUMMARY: The Assistant Supportive Service Supervisor will assist with managing the daily operation of the Multi-Service Center South's Supportive Services, which provides a full range of support services, awareness, education, case management, and outreach to homeless men and women. The Assistant Supportive Services Supervisor is responsible for support of and adherence to the mission of St. Vincent de Paul Society (SVDP) and the Multi-Service Center South. This position directly supervises 5 Case Managers and will assist with monitoring services provided by the Case Managers to the guests of the Multi-Service Center South. SALARY AND BENEFIT OVERVIEW: The salary range for this position is $66,600 to $70,000 annually DOE. St. Vincent de Paul of San Francisco offers a robust benefits package that includes: Kaiser HMO medical paid in full Paid life insurance Voluntary dental, vision 403b retirement plan with employer-paid match after one year of employment Employee Assistance Program Ten vacation and ten sick days accrued per year, two personal floating holidays and twelve and a half holidays offered per year. PRIMARY DUTIES AND RESPONSIBILITIES: Supervision of supportive service Case Managers, including coaching, staff development, performance, discipline, and training. Monitor client records for quality assurance. Provide crisis counseling to clients as needed. Meet and comply with all Department of Homelessness and Housing contractual requirements for supportive services. Provide monthly statistical reports required by funding sources. Prepare and provide Department of Homelessness and Housing quarterly and annual reports both statistical and narrative. Attend outside agency meetings as needed. Assist in conducting Shelter Grievance Hearings as needed. Support team concept by assisting service partners in planning and conducting special client events such as holidays, parties and support groups. Monitor on-site provision of case management services with outside agencies, including but not limited to SFSTART, UCSF, Tom Waddell and Legal Clinic. Attend periodic meetings with SVDP Director, Homeless Services. Perform other duties as assigned. QUALIFICATIONS: BA/BS in psychology or related field. Two or more years of experience providing mental health services to the homeless population. Minimum of two years of experience in social work. Demonstrated knowledge of supervisory skills. Strong organizational skills with accuracy in record keeping. Excellent ability to speak, read, and write in English. Demonstrated use of Vincentian values such as respect, integrity, dignity, collaboration, justice, compassionate service, client advocacy, resourcefulness and excellence. Sensitivity to the needs of diverse ethnic, cultural, religious, gender/transgender populations Ability to de-escalate crisis situations and make decisions under pressure. Ability to work collaboratively and cooperatively with staff, managers, and volunteers. Ability to maintain professional rapport and boundaries with staff, volunteers, and clients. Professional demeanor and behavior is expected. Commitment to the mission of St. Vincent de Paul Society of San Francisco. Covid vaccination and negative result on TB test required. Background check conducted upon acceptance of job offer. St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion and belonging and is an Affirmative Action/Equal Opportunity Employer. Pursuant to the San Francisco Fair Chace Ordinance we will consider for hire qualified applicants with arrest and/or conviction records.
    $66.6k-70k yearly Auto-Apply 56d ago
  • Sales & Service Supervisor

    Massachusetts Fine Wines & Spirits

    Service supervisor job in Daly City, CA

    As a supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Supervisor and report to the store management team. You will Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs). Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Maintain store safety and cleanliness standards across the store. Perform other duties as assigned. What we're looking for High School Diploma or equivalent preferred 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting Strong interpersonal skills and a team player mindset Experience resolving customer issues and coaching peers. Familiarity with the point-of-sale systems and inventory management software Ability to work a flexible schedule as business requires, including evenings and weekends. Physical Requirements (with or without accommodations) Must be 21 years of age or older Walk, bend down repeatedly, and be on feet for 8-10 hours a day Climb ladders and lift 50 lbs. overhead and repeatedly May be exposed to various outdoor weather conditions throughout the workday Crafted for You We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company's success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above. Worker Type: RegularPay Range:$23.85 - $33.39
    $23.9-33.4 hourly Auto-Apply 60d+ ago
  • Service Support Supervisor - Full Time

    Alixarx 4.4company rating

    Service supervisor job in Milpitas, CA

    Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job Description The Service Support Supervisor is responsible for providing leadership to a core team of associates responsible for the receiving and replenishment of merchandise ensuring the sales floor is well presented and product is available for sale to the customer. The Service Support Supervisor is also accountable for accuracy of receiving documents, and provides supervision over merchandise deluxing and pricing operations. The Service Support Supervisor with assist with supervising a team of hourly associates when the Store Manager is not present. The Service Support Supervisor is also a role model within the unit for abiding by and holding others accountable for The Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. Must have day, evening and weekend availability to work. APPLY AT: ************ JOB ID: 1264237 Qualifications Education: HS graduate or equivalent 1-2 years retail/warehouse supervisory experience Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances Strong drive for results Action oriented Strong execution skills Courageous leadership skills Ability to manage multiple priorities simultaneously Knowledge of store and retail operations Excellent communication skills Ability to pay attention to detail Computer literacy APPLY AT: ************ JOB ID: 1264237 Additional Information All your information will be kept confidential according to EEO guidelines Apply online to be considered: ************ and Req ID 1264237
    $45k-69k yearly est. 8h ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Alameda, CA?

The average service supervisor in Alameda, CA earns between $41,000 and $114,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Alameda, CA

$68,000

What are the biggest employers of Service Supervisors in Alameda, CA?

The biggest employers of Service Supervisors in Alameda, CA are:
  1. Cummins
  2. University of California
  3. Robert Half
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