Service supervisor jobs in Milford, CT - 436 jobs

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Company DescriptionJobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Capital One Job DescriptionCenter 3 (19075), United States of America, McLean, VirginiaAuthentication Services Lead Platform Engineer (Active Directory, SSO, AWS) Do you want to work for a tech company that writes its own code, develops its own software, and builds its own products? We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make a difference for 65 million customers. At Capital One, you'll be part of a group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. Do you possess an innate desire to learn and work on new and exciting technology and design solutions as it relates to identity and directory services today and into the future? If so, then this opportunity might be for you. We want you to be curious and ask “what if?” Do you have experience with: AWS Cloud Infrastructure management Microsoft's Active Directory Single Sign-On (SSO)/MFA - Ping, Okta, or similar platform Azure Active Directory AWS Directory Services Microsoft AD on AWS Google Cloud Directory Similar LDAP or cloud vendor based platform Capital One is looking for an experienced Authentication Services Lead Platform Engineer to help drive the enterprise directory strategy forward for the Identity and Access Management organization. As a member of the Authentication Services Platform team within Authentication Services, you will be responsible for developing, engineering, deploying and supporting comprehensive solutions. The Authentication Services Lead Platform Engineer will also be responsible for identifying opportunities for the automation of tasks, processes, or entire solutions. This role is also responsible for leading and driving initiatives as well as identifying any opportunities for improvement in the environment. Candidates for this role should have expert level knowledge and experience with complex enterprise level Active Directory environments, other enterprise LDAP platforms, Single Sign On (SSO)/MFA, and AWS Cloud Infrastructure management. Candidates should be passionate about delivering a highly secure and stable environment with an eye for continuous improvement. The individual should have experience with integrating new and emerging technologies into an enterprise environment and welcome the opportunity to work on cloud based platforms from AWS, Microsoft, and Google. Responsibilities Analyze, design, and support a highly complex, enterprise level Active Directory and Single Sign On services in a hybrid on-premise and cloud hosted environment. Manage enterprise identity cloud directories including Microsoft Azure AD, AWS Microsoft AD, and Google Cloud Domain Directory. Manage enterprise cloud infrastructures in AWS, Azure, and Google cloud platforms Translate business needs into workable technology solutions that meet the needs of internal customers. Participate in or lead troubleshooting and incident resolution of complex, high severity incidents Develop automated solutions using scripts, pipelines, and cloud based server-less computing platforms Develop detailed architecture, standards, design, and implementation documentation Analyze the current Authentication Services environment to identify both technical and operational opportunities and develop continuous improvement action plans. Participate in disaster recovery, capacity planning, performance monitoring and maintenance to ensure high availability. Basic Qualifications High School Diploma, GED or equivalent certification At least 6 years of experience with Active Directory At least 6 years of experience with engineering, operational support, and implementation of identity and directory services At least 6 years of experience with Windows security, delegation of permissions, and group policy management At least 6 years of experience with AWS Cloud Infrastructure management Preferred Qualifications Bachelor's Degree 7+ years of experience supporting Public Key Infrastructure (PKI) and Active Directory Certificate Services 7+ years of experience supporting Active Directory in a cloud hosted environment with AWS, Microsoft Azure, or Google Cloud Platform 7+ years of experience with cloud-based directories Microsoft Azure, AWS Microsoft AD, and Google Cloud Domain Directory 7+ years of experience developing complex scripts in PowerShell, VBScript, YAML, Python or other languages to develop automated solutions 7+ years of experience with Microsoft Identity Manager in an enterprise environment 7+ years of experience developing Infrastructure as Code in cloud hosted environments using Terraform, CloudFormation, or Azure Resource Manager At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $160,200 - $182,800 for Lead Platform EngineerSan Francisco, California (Hybrid On-Site): $169,700 - $193,700 for Lead Platform Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised). Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenishes products to ensure in-stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. Additional Job Description: Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must be efficient and organized. Must be at least 18 years of age to be considered for position. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift. Work in intermittent temperatures (i.e., cooler, outside, etc.,). Must have reliable transportation. High School Diploma High school diploma or equivalent Pay Range: $17.85 - $20.85 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process (old GPS of the Interview Process) We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CONSTRUCTION SERVICES PRACTICE Michael Baker International's Construction Services staff supports clients by acting as their trusted on-site agent through all phases of construction, from pre-design to close-out, by providing qualified construction managers, inspectors, constructability reviewers, schedulers, estimators and safety experts. As new technologies evolve throughout the construction industry, innovative ideas are required to maintain and deliver successful construction projects. DESCRIPTION Michael Baker International is seeking a CT Construction Services Lead to oversee and grow our construction services operations in Connecticut and the surrounding region. This role combines technical leadership, project management, and business development responsibilities for facilities, highway, bridge, railroad, and utility infrastructure construction projects, primarily in Connecticut and potentially in Rhode Island and Massachusetts. RESPONSIBILITIES Project Leadership & Oversight Lead and oversee all contract administration, construction management, and inspection operations on-site. Ensure projects are constructed in accordance with approved construction documents, permits, and quality standards. Manage and mentor Michael Baker's, subconsultants', and third-party construction inspection project staff. Support clients with construction project cost control, including evaluating change orders. Coordinate with clients, stakeholders, and contractors on various construction projects in New England. Ensure scheduled completion deadlines are met and maintain high client satisfaction. Project Management Serve as the primary point of contact for assigned projects, overseeing project delivery from initiation through close-out. Develop and manage project budgets, schedules, and resource allocation. Prepare and present project status reports to internal and external stakeholders. Identify and mitigate project risks, ensuring compliance with safety and regulatory requirements. Business Development Identify and pursue new business opportunities within the Connecticut construction market and surrounding regions. Build and maintain strong relationships with existing and prospective clients, industry partners, and stakeholders. Lead or support the preparation of proposals, presentations, and marketing materials for new projects. Represent Michael Baker International at industry events, conferences, and client meetings to promote our construction services. Monitor market trends and competitor activities to inform strategic business development initiatives. PROFESSIONAL REQUIREMENTS Bachelor's Degree in Construction Management, Civil Engineering, or related field. 10+ years of construction-related experience on transportation infrastructure projects. Professional Engineer (PE) license in Connecticut and/or CCM certification is desirable. Supervisory and project management experience required. Knowledge of CTDOT construction policies and procedures. Proven experience in business development or client relationship management is highly desirable. COMPENSATION The approximate compensation range for this position is $150,000 - $220,000. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. #LI-LM1

Basic Skills Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understanding the implications of new information for both current and future problem-solving and decision-making. Social Skills Actively looking for ways to help people. Persuading others to change their minds or behavior. Being aware of others' reactions and understanding why they react as they do. Adjusting actions in relation to others' actions. Bringing others together and trying to reconcile differences. Complex Problem Solving Skills Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Technical Skills Watching gauges, dials, or other indicators to make sure a machine is working properly. Analyzing needs and product requirements to create a design. Writing computer programs for various purposes. Generating or adapting equipment and technology to serve user needs. Conducting tests and inspections of products, services, or processes to evaluate quality or performance. System Skills Considering the relative costs and benefits of potential actions to choose the most appropriate one. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management Skills Managing one's own time and the time of others. Motivating, developing, and directing people as they work, identifying the best people for the job. Determining how money will be spent to get the work done, and accounting for these expenditures. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Desktop Computer Skills Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information. Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs. Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations. Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest. Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail). Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs. Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents Task Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. Review insurance policy terms to determine whether a particular loss is covered by insurance. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Work Activities Getting Information obtain information from individuals Interacting With Computers use computers to enter, access or retrieve data Communicating with Persons Outside Organization interview customers write business correspondence Communicating with Supervisors, Peers, or Subordinates Establishing and Maintaining Interpersonal Relationships Making Decisions and Solving Problems make decisions Updating and Using Relevant Knowledge use knowledge of investigation techniques use knowledge of written communication in sales work use telephone communication techniques Processing Information examine financial documents to verify issue calculate rates for organization's products or services detect discrepancies on records or reports Resolving Conflicts and Negotiating with Others resolve customer or public complaints Organizing, Planning, and Prioritizing Work

Job Description World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Position Summary The Division Service Leader is responsible for leading, developing, and scaling service operations across multiple units within the Personal Lines division. This role provides strategic and operational leadership to Unit Leaders and Service Leaders, ensuring consistent execution of service delivery models, operational excellence, colleague development, and client experience across the division. This position partners closely with senior leadership to implement enterprise strategies, drive profitable growth, support acquisition integration, and ensure alignment with World's operating model, workflows, and professional standards. The Division Service Leader is accountable for division-wide performance, talent strategy, and continuous improvement while fostering a collaborative, high-performance culture. Primary Responsibilities Strategy, Business, & Financial Leadership Partners with executive, divisional, and unit leadership to execute enterprise and divisional strategies Leads division-wide implementation and monitoring of methods, processes, measurements, controls, and structure that drive profitable growth and operational efficiency Establishes and drives utilization of KPIs and performance dashboards to measure results and inform decision-making Provides regular updates on division performance, risks, opportunities, and key initiatives through established governance and meeting cadences Ensures strategic objectives are effectively cascaded to Unit Leaders and service teams Oversees workforce planning, including management of new and replacement hire requests across the division Accountable for division-level billing accuracy, cash collections, and financial controls Ensures integrity and consistency of key data elements across systems and locations Supports acquisition onboarding and integration efforts, including service model alignment, colleague transition, and process adoption Client Experience Owns the Personal Lines client experience strategy and delivery model across the division Ensures consistent quality, timeliness, and service standards across all units and locations Partners with Unit Leaders and Producers to align service delivery with client expectations and growth objectives Ensures service teams maintain disciplined adherence to established workflows, standard operating procedures, and professional excellence standards Establishes and oversees division-wide new business and renewal planning cadences Drives consistency in roles, responsibilities, and team structures across all Personal Lines locations Acts as an escalation point for complex or at-risk client situations and ensures proactive resolution strategies Ensures delivery of Client Service Plans and adherence to defined scopes of service Builds strong partnerships with Shared Services to promote a “one team” culture and seamless client experience Colleague Development & Leadership Creates a high-performance, accountable culture focused on engagement, development, and results Establishes a consistent evaluation and talent review cadence to assess leadership capabilities, competencies, and succession readiness Identifies and supports leadership development opportunities through coaching, mentorship, and stretch assignments Partners with recruiting to attract, assess, and retain top Personal Lines talent Ensures onboarding, training, and ongoing education are delivered consistently across the division Champions diversity, inclusion, and colleague mentorship initiatives Leads change management efforts related to growth, acquisitions, process enhancements, and technology adoption Serves as a subject matter expert in the advancement and implementation of new systems, workflows, and best practices Placement & Carrier Strategy Support Maintains strong knowledge of Personal Lines products, market trends, and carrier strategies Builds and sustains senior-level relationships with carrier partners and intermediaries Ensures placement processes meet quality, timeliness, and consistency standards across the division Drives alignment with Personal Lines placement specialists and carrier engagement strategies Oversees adherence to marketing protocols, timelines, and underwriting guidelines Supports complex placement initiatives and escalations as needed Ensures carrier insights and changes are communicated effectively to Unit Leaders and service teams Executive Client & Operational Oversight Provides strategic oversight for complex or high-value Personal Lines client relationships as needed Partners with Producers and leadership on client strategy, retention, and growth initiatives Ensures consistent standards for documentation, system accuracy, and workflow compliance Oversees effective delegation and utilization of service, support, and shared services resources Uses data and insights to identify trends, risks, and opportunities for improvement across the division Position Specific Skills/Qualifications 10+ years of Personal Lines insurance experience with a comprehensive understanding of personal insurance coverages and service models Demonstrated experience leading and developing leaders across multiple teams, locations, or units Prior experience supporting or integrating acquisitions strongly preferred Active state Property & Casualty insurance license required Proven ability to drive operational excellence, change management, and scalable service models Strong strategic, analytical, and financial acumen with the ability to interpret and act on performance metrics Exceptional written, verbal, and interpersonal communication skills Strong functional knowledge of Excel and Microsoft Office products Ability to influence across levels, build trust, and partner effectively with internal and external stakeholders Strong problem-solving, decision-making, and critical-thinking skills Ability to operate effectively in a fast-paced, growth-oriented environment with a high degree of accountability Physical Demands & Working Conditions Physical Demands Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-HZ1 Powered by JazzHR O8mScNTpBd

We are seeking a Customer Service Manager to join our team. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives timely, accurate, and empathetic support. You'll communicate with customers across multiple channels, including email, social media, etc., to provide exceptional service that strengthens our brand reputation and enhances customer satisfaction. In addition, you will manage a team of Customer Service Representatives, ensuring that they are providing high-quality service, consistent with Gamer's Choice's standards. Key Responsibilities: Manage a team of Customer Service Representatives, ensuring high-quality customer service is provided to all of our customers. Respond promptly and professionally to customer inquiries via email, social media, and other platforms. Resolve customer complaints by identifying the issue, determining the cause, selecting and communicating the best solution, and following up to ensure resolution. Manage and track incoming customer requests using the company's CRM system. Provide accurate information regarding products, services, policies, and order status. Maintain a positive, empathetic, and professional attitude toward customers at all times. Monitor social media channels for customer feedback, questions, and complaints. Craft clear, brand-appropriate responses while maintaining professionalism in public comment threads. Escalate sensitive issues to the appropriate team members/leadership team. Work closely with internal teams, including sales, fulfillment, and marketing, to resolve customer issues. Document common issues and customer feedback to help inform process improvements and product enhancements. Qualifications: 2 - 4 years of management experience in a Customer Service environment 5+ years of customer service experience, preferably in a fast-paced or customer-centric environment. Strong written communication skills with the ability to adapt tone depending on the platform (email vs. social media). Experience using CRM or ticketing systems. Comfortable navigating multiple digital tools and multitasking between channels. Ability to remain calm under pressure and handle difficult customer interactions with empathy and patience. Strong problem-solving skills and attention to detail. Experience managing customer communications on social media is a plus. Benefits: Health, dental, and vision insurance Paid time off 401k Employee Discounts Gym Membership Reimbursements Salary Range: $25.00 - $40.00 DOE EEO/AAP Statement: Gamer's Choice is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Gamer's Choice is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position.

Apply now " Tradebe Site: Tradebe Berlin Department: Operations Business Line: Environmental Services & Global Functions Field Service Supervisor Description: Tradebe is a group of industrial businesses dedicated to creating a more sustainable planet and making a real impact on human wellbeing. In the US, we lead the way in recycling and the circular economy, managing diverse environmental challenges sustainably. Our Field Services team delivers essential industrial services directly in the field, including tank cleaning, spill response, waste removal, and more. This hands-on team plays a critical role in environmental protection and often travels to various sites. Join us and make a real impact on the environment! The Opportunity * ~ 50% travel throughout the US * Paid weekly What will you do? Make an impact! Join Tradebe as a Field Services Supervisor and lead industrial cleaning projects at customer sites. This is a working supervisor position and a great opportunity for field service professionals who enjoy hands-on work, leadership responsibilities, and variety in their day-to-day tasks. Key Job Responsibilities * Ensure compliance with Environmental, Health, and Safety (EHS) standards * Monitor and enforce DOT and OSHA safety rules during cleanup activities * Conduct site safety meetings and maintain proper protective equipment levels * Manage all phases of on-site projects, including scheduling and team supervision * Communicate effectively with clients and maintain accurate project documentation * Safely operate heavy equipment and tools for cleanup operations * Perform physical labor related to cleanup, waste removal, and remediation * Other duties as assigned Do you have what it takes? * High school diploma or GED (college degree preferred) * 2+ years of industrial cleaning/field services experience highly preferred * 1-2+ years of supervisory experience (depending on level) * Valid driver's license required * Ability to obtain TWIC card * Prior emergency response experience * Ability to work flexible schedules and travel as needed * Strong communication skills and ability to follow written/oral instructions What's in for you? Why Tradebe is Right for You * Competitive pay and benefits * Student loan repayment assistance * Generous vacation and sick plans * Medical (including telehealth), dental and vision * 401k Retirement match * Flexible spending accounts (FSA) * Health savings accounts (HSA) * Agency paid, basic life and AD&D insurance * Career ladders, professional development, and promotion opportunities * Leadership opportunities * Great work environment and culture * And MORE! Ready to make a difference? Apply now! #TeamTradebe #SustainableCareers #TradebeJobs The hourly pay rate for this position ranges from $27.50-$35.00 per hour depending on factors such as your location, experience, skills, and qualifications. Please note that the top end of the range is not guaranteed. This range is provided to offer transparency and should not be interpreted as a guaranteed offer. Final compensation will be determined through a thoughtful assessment of your background and fit for the role. If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law .

Job Title: Culinary Services Director Employment Type: Full-Time Salary Range: Competitive Department: Dining Services About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and InspÄ«r. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care. Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living! Summery: This position has overall responsibility for the daily operations of the culinary services department. Performs duties in compliance with established company policies and procedures and operates in a professional manner. Ensures the residents are provided a high quality dining experience. Ensures the department follows all policies and procedures, is adequately staffed and the highest quality standards are met. May be called upon to perform other duties as required. All responsibilities will be conducted in a manner that is consistent with the Maplewood Senior Living philosophy. Essential Functions: Is responsible for the overall financial and operational responsibility for dining room service and culinary operations Creates and plans weekly menus within the community Ensures compliance with federal, state, and local sanitation regulations. Maintains cleanliness of all work areas Conducts routine safety inspections of dining room, food storage areas, chemical storage areas, and food receiving area. Communicates “action items” to Environmental Services Director and Executive Director Demonstrates attention to detail with regard to food quality, presentation, and dining room environmental standards. Develops and maintains quality, objective, and standards Meets with dining staff bi-monthly and reports minutes and action items to the Executive Director Develops and maintains a good working relationship with administration and inter-department personnel, as well as other communities to assure that the services offered can be properly maintained to meet the needs of the residents. Prepares all monthly food service reports Maintains food and supply expenses to budget or forecast Places orders for food and supplies through authorized vendors Completes physical food inventories Plans, develops, organizes, implements, evaluates, and directs the operations in food and beverage services Makes written and oral reports/recommendations to the Executive Director concerning the operations of the food service departments in the communities. Maintains daily log of freezer, refrigeration, hot and cold food holding temperatures Assures that the communities maintain a clean and safe manner assuring that food service safety and sanitation are maintained to perform services Supports the community and regional cluster sales efforts with marketing events, programs, etc. Provides support during sales/site visits Required to work weekends and holidays as assigned May be required to work on shifts other than the one for which hired May be required to work extended hours up to 16 hours per day Other duties as deemed necessary and appropriate Management Responsibilities Manages the departmental staffing and labor costs, including overtime Recruits and evaluates all culinary services staff Assures dining associates are performing job specific responsibilities • Responsible for overseeing culinary services calendar Education/Experience/Licensure/Certification Degree in Culinary Arts preferred 3 to 5 years previous experience in food production/management Must have a Serve Safe certification or become certified within 90 days of hire date Must have basic knowledge of food preparation procedures, proper dining room service etiquette as well as related Health Department regulations and guidelines pertaining to food service operations. Why You'll Love working for Us: Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation. HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work. Growth Opportunities: We promote and foster career development and continuous learning. Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace. Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!

Store - WESTPORT, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $18.25 - $23.30 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Customer Service Salary Range: $24/hour At Liberty Moving & Storage, we believe in taking care of our team. Here's what you can expect: * Medical Insurance - Coverage begins on the 1st of the month following 30 days of employment. * The company contributes toward the cost of your medical plan, and we also provide a generous Health Reimbursement Arrangement (HRA) to help offset out-of-pocket expenses. * Dental & Vision Insurance - Coverage begins on the 1st of the month following 30 days of employment. * These plans are 100% employee-funded at a minimal expense, giving you affordable access to additional coverage. * 401(k) Retirement Savings Plan - Eligible on the 1st of the month after completing 1 year of service. * Includes a company match to help grow your retirement savings. Location: Commack, NY - Must be able to work on-site Overview: The Logistics Coordinator will be a key member of our growing move management team, operating primarily from Commack, NY. This role encompasses managing all tasks required to ensure smooth relocations for customers domestically and internationally while working closely with our van line partners, Mayflower and United Van Lines. The Logistics Coordinator will report directly to the Customer Service Supervisor. Essential Responsibilities: * Manage Mover's Suite Move Management and BlueZone software, including service orders for van lines and car carriers. * Provide exceptional customer service to internal counselors, household goods networks, and assignees, ensuring compliance with established policies. * Build and maintain strong relationships with network and non-network providers to facilitate successful relocations. * Act as a subject matter expert for household goods activities and provide clear, timely communication to stakeholders. * Ensure data accuracy by entering and maintaining relocation-related details in company systems. * Generate and analyze reports to meet internal and client-specific requirements. * Participate in regular reviews of household goods operations, providing updates and recommendations to management and clients. * Show adaptability and creativity when completing assignments, and seek opportunities for professional growth. * Support the implementation of new business processes, vendors, or services related to household goods relocations. * Foster positive relationships with colleagues, management, and customers to maintain a collaborative work environment. Qualifications and Skills: * Strong verbal and written communication skills. * High attention to detail and a customer-centric approach. * Proven ability to multitask, prioritize, and meet deadlines in a dynamic environment. * Proficiency in Microsoft Office Suite and other related software applications. * Strong interpersonal and teamwork skills. * Ability to work under pressure in a fast-paced environment. * Must live in NY and be able to commute daily to our Commack office. Preferred Experience: * College degree or equivalent work experience. * Experience in domestic and international household goods transportation.

At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. Pay Range: $90,000 to $120,000. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. SUMMARY OF RESPONSIBILTY: Director of Service Fulfillment leads and oversees efforts of field service technicians to assure effective repair services. Manages staff to meet company goals including targets for customer satisfaction & timely resolution of repairs and issues. Essential Functions: * Leads and directs service techs in providing repair services to customers assuring a high level of customer satisfaction and retention. * Travels between locations within assigned geographical zone to reduce service backlog (install/delivery), staff oversight and development. * Provides technical expertise and guidance to the team. * Responsible for hiring, developing, coaching and performance management of staff. * Identify and provide solutions for business processes and related field issues. * Directs the completion of orders for replacement parts accurately and in a timely manner, to ensure the completion of warranty and RA documentation as appropriate. * Works cross functionally with all other Numotion departments, coordinates service technicians, including optimization of scheduling and routing to assure quality and timely provision of service and repair. * Works directly with the rehab fulfillment leader to maintain service inventory and service loaners/rentals in good operating condition. * Leads and implements Numotion Service & Repair best practices (including safety & performance inspections) and driving universal service and repair processes within the territory. * In conjunction with all other Numotion departments, address and resolve escalations in the timeframes outlined in procedures. * Ensures all activities and operations are carried out in strict compliance with company and government processes/regulations * Other duties as assigned. REQUIRED QUALIFICATIONS AND COMPETENCIES: * Bachelors' degree in related field or an equivalent combination of education and directly related experience may be considered. * Minimum of five years of related work experience in a technical and/or mechanical capacity. * Minimum of two years of supervisory experience, including leading, mentoring and/or coaching. * Must possess valid State Driver's License, and acceptable driving record. * Must be willing and able to travel frequently across geographical zone locations. PREFERRED QUALIFICATIONS AND COMPETENCIES * Strong background and experience in service & repair processes, technologies, and innovations. * Knowledge of complex rehab equipment and products * Demonstrated technical or mechanical knowledge * Experience in or exposure to healthcare management * Basic understanding of financial reporting * Knowledge of MS Word, Excel, PowerPoint, and Outlook * Ability to effectively utilize technology and learn and adapt to new technology environments * Previous experience with healthcare accreditation process and business requirements. * Demonstrated ability to thrive in a matrixed environment, working with cross functional team members to achieve shared goals. * Ability to work in a fast-paced environment and juggle multiple priorities * Results oriented - has driven consistent results over time. * Forward thinking - able to connect dots in everyday processes and tasks that will allow the team to be more effective at obtaining results. * Personable - communicates effectively with team and demonstrated ability to develop leaders' capabilities. * Externally Focused - Compassionate leader who demonstrates leadership to help team members see items from a variety of viewpoints and who approaches each item with an appropriate sense of urgency. * Clear Vision - Simplification focused individual that demonstrates ability to coach team members to prioritize actions on goal attainment and alignment of short- and long-term goals. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request. * Successfully lead, build and develop a team for modeling service excellence * Maintain associate payroll, benefit and performance information * Hire, coach, mentor and develop associates * Partner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized. * Display initiative to succeed in an entrepreneurial culture. * Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills. * Multi- task within a fast paced service environment. * Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations. * Provide responsive communication of information to Director of Customer Care, associates and customers. * Proactively resolve escalated customer issues. * Able to identify opportunities and find solutions for continuous improvement * Problem-solve, organize and balance multiple priorities within a fast-paced environment. * Maintain composure when handling unexpected challenges and competing demands. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Minimum three years' management experience in a customer service or retail environment. * Proficient in PC-based applications. * Leadership skills required. * Bachelor's degree preferred. * Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Performs a variety of clerical and transportation functions for division of Diagnostic Services. Assists technologists with patients and equipment. Processes forms, paperwork and other materials related to patients and procedures. Responsible for the coordination of activities to assure the consistent delivery of EMS services. Coaches, facilitates and leads staff in the consistent achievement of high quality patient care and EMS system operations. Performs a wide variety of patient care skills in a pre-hospital environment, including activities related to direct care, diagnostic testing, documentation and patient transport. As a Supervisor, responsible for continuity of operations and assuring the appropriate use of medical protocols, incident command, safety standards, policy and standard operating guidelines. Evaluates performance of staff, compiles reports and provides feedback to EMS Director. Responds to non-emergency and emergency calls. Supervisory responsibilities. Functions as a positive role model to others. Coordinate and assist in the operational readiness of all assigned vehicles and equipment including stock and inventory. Responsible for all activities that occur on the assigned shift. Takes an active clinical assignment as required. Develops staff schedules, ensuring adequate and appropriate staff are available to meet business requirements. Fills open shifts as appropriate. Collects, reviews, corrects, completes and distributes all required shift paperwork inclusive of payroll recording activity as assigned and required. Assesses the performance of employees under their supervision. Conducts annual performance evaluations of direct reports in a timely manner. Initiates and provides timely follow up on Corrective Action Plans. Assists in the development and implementation of employee policies and procedures. Ensures that employees are compliant with organizational policies. Participates in the hiring of employees and discipline of employees, up to and including termination of employment. Responds to all major EMS incidents in the City of Bristol and initiates or assumes responsibility for implementing the medical incident command structure. Identifies potential organizational issues and actual issues, and develops strategies to effectively resolve those issues. Conducts incident investigations as appropriate and provides documentation of facts and circumstances regarding such incidents. Prepares written reports for organizational purposes as assigned. Acts to provide appropriate supervisory intervention and problem solving with employees, patients, allied healthcare providers and others during the provision of EMS services. Effectively communicates information within the organization that may affect operations, i.e. equipment out of service, shift change information, special circumstances, etc. Ensures a safe work environment and appropriately addresses any safety issues that may arise. Represents himself/herself as an agent of Bristol Hospital EMS, LLC. Acts in compliance with the organizational policies and procedures. Acknowledges role and conducts self as positive role model for other employees in the performance of company and patient care responsibilities. Acts as a resource person for staff and responds to requests for assistance in a timely manner. Performs other administrative and operational duties as assigned. Clinical Practice. Observes physical/emotional status of patient/family and provides psychological, emotional support in an unhurried, empathetic manner whenever possible. Prioritizes patient care and crew activities. Maintains clinical skills, working knowledge of clinical practice and new developments in field including policies, clinical practice guidelines and standard operating guidelines. Assumes role of patient advocate when rendering care. Maintains al medical control requirements for practice authorization at Paramedic clinical rank. Documentation. Complete all required documentation in an accurate and timely manner as outlined in policy or procedures. Report on appropriate forms and software programs any malfunction, loss and or damage to the physical plant, vehicles, or equipment Communicates effectively with Health Team members. Works well with colleagues and other allied health care personnel, and other service providers in the spirit of teamwork and professionalism. Appropriately documents. Seeks assistance from other team members when necessary to expedite treatment of a patient's needs or condition. Consistently shares all pertinent observations and recommendations regarding patient care to Medical Control and/or the appropriate Hospital receiving personnel. Seeks direction for and maintains responsibility for own developments. Regularly recognizes and evaluates own strengths and weaknesses. Develops plan to meet learning and improvement needs. Attends available workshops and seminars to enhance clinical skills. Attends mandatory in-service education. Attends 90% of staff meetings. Qualifications Educational / Minimum Requirements: High School Graduate; CT Paramedic licensure. Three (3) years' experience in EMS with at least two years' experience as a Paramedic working in a busy EMS system. Mandated Licensure or Certification Requirements: CT Licensed Paramedic; Valid Driver's License; American Heart Association BLS, ACLS, PALS; ICS-100, IS-700. ICS 200, 300 and 400 Certification within first year of employment. Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Accucheck, CPR, Fire/Safety/Infection Control annually. Successfully complete all training programs as determined by the Bristol Hospital EMS, LLC. Other unit based competencies/skills as required. Special Requirements: Available for immediate call-in as needed. Physical Requirements: Significant walking, bending, stooping, patient lifting and positioning. Manual dexterity and ability to perform a full range of body movements. Ability to lift and carry in excess of 100 pounds up and down stairs and rough terrain. Vision corrected to comply with State of CT drivers license standards. Capable of hearing and distinguishing heart tones, lung and bowel sounds. Capable of distinguishing odors and smells. Work Environment: Normal pre-hospital patient care environment. Exposure to body fluids and waste. Rapid pace and variable environment. Includes extreme variations in temperature, lighting, noise, fumes and exposure to hazards found at fires, accident and disaster sites. Cognitive Requirements: Mental flexibility to perform diverse duties involved in patient care, frequently under emergency circumstances. Good communication skills, written and oral, and ability to follow written and oral instruction. Excellent coordination skills with ability to coordinate multiple systems or EMS agencies. Must be able to accurately evaluate performance of other EMS professionals. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Supervises and coordinates activities of employees providing customer service by performing the following duties: • Maintains call distribution system. • Determines appropriate scheduling of staff based on call volume or other anticipated events. • Monitors productivity of customer service representatives. • Monitors calls to observe accuracy and conformity to company policies. • Answers questions to address customer complaints. • Performs other related duties as assigned.

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. *$500 Sign-on Bonus!* Options for Community Living, Inc. is looking for an Assistant Supervisor to join our team! An ideal candidate should meet the following requirements: High School Diploma or the equivalent, Bachelor's degree preferred. At least 1 year of experience working in a setting with people with mental illness QMHS Standard preferred. Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required. This position may be a great fit for someone with experience working as group home residential counselors, direct support professionals, case managers, residential managers, or residential assistant managers! Our Benefits include: Medical, Dental and Vision Insurance Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly 403(b) retirement plan with an employer match Employee Assistance Program Tuition Assistance Wellness Initiatives Paid Training & On-the-Job Training Promotional Opportunities Mileage reimbursement Life Insurance Flexible Spending Account Salary Range: $41,860 ($23.00/hr.) - $54,600 ($30.00/hr.) The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule: Monday, Wednesday, Friday: 7:00 AM - 3:00 PM and Tuesday, Thursday: 12:00 PM - 8:00 PM, with 1 weekend day per month (35 hours/week) Location: In person; Huntington Station, NY or Oakdale, NY Pay Type: Non-exempt Responsibilities: The Assistant Supervisor assists the supervisor with various program and household management tasks at the Community Residence and Scattered Apartment sites. The Assistant Supervisor is responsible for providing supervision of some staff at the Community Residence. The Assistant Supervisor provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living. The Assistant Supervisor can perform all the duties of the Full-time Residential Counselor, in addition to carrying out the tasks listed below. Schedule staff coverage of residence and ensure adequate staffing patterns and ratios are maintained. Evaluate the performance of staff and work with Program Supervisor to address disciplinary issues. Meet with staff regularly to provide feedback and coaching. Provide documented supervision to assigned staff at least monthly. Maintain and update chore lists. Assign, post, monitor, review rotation and bring discrepancies to Program Supervisor's attention. Review site and grounds daily, arrange for special services as needed and process service requests. Conduct a monthly Physical Site Audit for all sites. Maintain household budget and ensure that expenses for household supplies, food, furniture, etc. stay within the budgeted amount. Complete timely submission of Monthly Safety Report. Maintain First Aid and Biohazard Kits. Ensure vehicle maintenance is up to date. Schedule service as needed. Ensure the timely completion of all Foothold documentation for all staff. Run Mandatory Foothold reports for all staff and residents and bring outlying findings to Program Supervisor's attention. Plan weekend activities and assist with agency-wide events for residents. Provide transportation to residents as needed. Coordinate training and provide onsite support to staff as needed. Ensure the New Staff Orientation Checklist is completed. In the event of the Program Supervisor's absence, assume responsibilities of the Program Supervisor on an as-needed basis. Oversee meal planning for the site and plan for shopping, staying within budget. Ensure that medication records are properly maintained, and policies are followed so residents maintain an adequate supply of medication. Conduct regular medication audits. Conduct weekly house meetings at the community residence. Assist residents with maintaining their benefits. Maintain client account records and ensure they are up to date. Advocate and attempt to resolve all outstanding accounts for the team at the beginning of month and prepare/update a plan of action each month. Salary Range$41,860-$54,600 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

The Resident Support Supervisor oversees the daily operations of assigned residential programs that support children, adolescents, and young adults with Autism Spectrum Disorder (ASD) and/or Intellectual and Developmental Disabilities (IDD). This role ensures the delivery of high-quality, trauma-informed care in a therapeutic, supportive, and person-centered environment. The supervisor provides direct support to residents, guidance to direct care staff, and ensures compliance with agency policies and applicable regulatory standards. The Resident Counselor Supervisor leads by example, promoting a positive, structured, and safe living environment while coordinating individualized services, managing staff performance, and collaborating with interdisciplinary teams WORK SCHEDULE: Adelbrook is a 24/7 operating Agency. Schedules are flexible, may include early mornings, evenings, overnights, weekdays, weekends, holidays, mandated overtime, mandated holds, and on call responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide daily oversight and supervision of assigned residential program(s), ensuring consistent implementation of care plans, behavioral supports, and therapeutic interventions. • Serve as the primary case manager or support liaison for assigned residents, coordinating services in collaboration with clinical, medical, and educational teams. • Supervise and evaluate direct care staff, providing coaching, documented supervision, and performance feedback. • Assist with scheduling, shift coverage planning, and staff timekeeping in collaboration with other supervisors and administrative staff. • Lead or participate in staff meetings, treatment team meetings, and regular supervision with program leadership. • Ensure accurate and timely documentation of resident progress, incidents, medication administration, and other required records. • Monitor compliance with individualized behavior support plans, daily routines, and therapeutic programming. • Provide direct care and behavioral support during shifts, as needed, including participation in crisis intervention following agency protocols and approved training (e.g., PMT). • Perform physical management techniques (PMT), be physically able to fully perform all PMT requirements at any given moment • Maintain active certification in agency-approved crisis intervention training, including all required levels of Physical and Psychological Management Training (PMT). Apply training techniques appropriately to ensure the safety and well-being of individuals served, staff, and others in the environment. Demonstrate competency in de-escalation strategies, safe physical interventions, and adherence to agency protocols. • Ensure residents receive support with daily living activities (e.g., hygiene, meals, recreation, community outings). • Coordinate communication and maintain collaborative relationships with families/guardians, service coordinators, and external stakeholders. • Support the training, onboarding, and ongoing development of direct care staff; ensure staff meet and maintain required certifications and trainings. • Participate in audits, inspections, and quality assurance activities as needed. • Complete administrative duties including incident report follow-up, financial audits, medication reviews, and program supply inventories. • Share in on-call coverage responsibilities for residential operations. • Maintain flexibility to support different houses or departments based on organizational needs. • Schedule yourself as an active staff member apart of daily counts as programmatically required. • Perform other related duties as assigned by leadership. SKILLS, KNOWLEDGE, AND ABILITIES: SKILLS: • Effective supervision, coaching, and performance management of direct care staff. • Strong written and verbal communication skills, including documentation, report writing, and incident follow-up. • Time management and organizational skills to balance administrative responsibilities with direct care oversight. • Proficient in basic computer use, including email, electronic records, and scheduling software. • Conflict resolution and problem-solving skills to manage interpersonal dynamics and address emergent situations. • Ability to train and mentor staff in policies, procedures, and care techniques. KNOWLEDGE: • Strong understanding of Autism Spectrum Disorder (ASD), Intellectual and Developmental Disabilities (IDD), and behavioral health conditions. • Working knowledge of trauma-informed care and person-centered planning principles. • Familiarity with Positive Behavioral Support (PBS) strategies and behavior support plans. • Knowledge of state and local regulations and licensing requirements (e.g., DDS, DCF, COA). • Understanding of therapeutic crisis intervention methods (e.g., PMT, TCI, CPI). • Basic understanding of medication administration protocols (DDS Medication Certification preferred). • Familiarity with data collection, documentation standards, and electronic health records. ABILITIES: • Ability to lead by example and promote a positive team environment. • Ability to build therapeutic relationships with residents while maintaining professional boundaries. • Ability to remain calm and effective in high-stress or crisis situations. • Ability to interpret and follow individual support plans, behavior plans, and clinical recommendations. • Ability to work independently, make sound decisions, and prioritize tasks in a dynamic environment. • Ability to maintain confidentiality and comply with ethical and legal standards. • Physical ability to assist residents with daily living tasks and implement physical interventions if necessary. EDUCATION, EXPERIENCE AND OTHER QUALIFICATIONS: • High School Diploma or GED required • Minimum of two (2) years of experience in a residential or direct care setting serving individuals with ASD and/or IDD. • At least one (1) year of supervisory or leadership experience strongly preferred. • Knowledge of trauma-informed care, behavioral support strategies, and person-centered planning. • Strong organizational, communication, and interpersonal skills. • Ability to manage multiple priorities, lead staff, and respond effectively in crisis situations. • Must be able to complete and maintain required certifications (e.g., CPR/First Aid, PMT, DDS Medication Certification). • Valid driver's license and clean driving record required. May be required to drive company vehicles • Ability to work a flexible schedule and meet on-call responsibilities. WORK ENVIRONMENT AND PHYSICAL DEMANDS: • Work is performed in a group home or residential setting. • Must be able to lift up to 50 pounds, assist with physical interventions, and support individuals with mobility needs. • Ability to be on feet for extended periods and participate in recreational or community-based activities with residents. • Exposure to behaviors that may require de-escalation or intervention • Perform all requirements of physical management techniques (PMT) A job description is not meant to be all inclusive of every task and/or responsibilit

The Director of OCD Services will provide clinical leadership, oversight, and direct care within Silver Hill Hospital's OCD Services Program across all levels of care. This position will be responsible for designing, planning, implementing and leading a new residential program for OCD. In addition, the Director will be responsible for recruiting and supervising clinical staff specializing in OCD treatment, ensuring high-quality delivery of Exposure and Response Prevention (ERP) and other evidence-based interventions, and advancing program initiatives related to OCD and related disorders. The Director of OCD Services will also provide individual and group treatment, psychological assessment, and consultation as part of an interdisciplinary team to ensure patient-centered, evidence-based care throughout the Hospital. This position will report to the Director of Psychology. Duties/Responsibilities: Designs, plans, implements and leads a new residential program for OCD. Provides accountability and oversight of OCD Services across all hospital levels of care. Recruits, supervises, and evaluates clinical staff specializing in OCD and related disorders. Supervises, coaches, and evaluates direct reports, fostering ongoing professional development and providing performance appraisals. Oversees delivery, training, and fidelity monitoring of ERP and other evidence-based interventions. Develops, implements, and monitors standardized clinical pathways, protocols, documentation practices, and quality standards specific to OCD treatment. Oversees measurement-based care strategies, data tracking, and outcomes reporting for the OCD program. Collaborates with program leadership on evaluation, planning, and enhancement of specialty OCD initiatives. Serves as an ambassador for the OCD program, including communicating program offerings to internal stakeholders, external referrers, and the business development team. Provides intensive, individual psychotherapy for adults. Facilitates group psychoeducation and group therapies, with consideration of the role of dyadic and group work in the context of a house-based treatment milieu and overarching therapeutic community context. Conducts psychological assessments for assigned Residential patients, primarily, and other patients at Silver Hill Hospital, as availability allows. Attends and participates in inter-disciplinary treatment team meeting, and other clinical rounds, to review clinical progress, testing results, determine further needs for assessment and specialized interventions, and assist team in developing case formulations. Attends administrative meetings and team huddles to ensure assessments of patients includes appropriate safety monitoring and follow-up of intervention questions, as well as appropriate care Monitors needs for clinical services and identifies opportunities for new services, including strengthening relationships with external referrers and coordinating care around referred patients. Works collaboratively with other departments and disciplines, to develop strategies and processes to ensure that high quality clinical care is consistently provided in accordance with quality standards of care, and that services are appropriately documented. Coordinates training of psychology interns and/or psychology fellows on documentation. Collaborates with Patient Experience Department on clinical initiatives identified through patient and family feedback. Effectively communicates changes in clinical care, safety status, or risk level with internal or external stakeholders. Fosters cohesive teams and create an inclusive team environment where all voices are welcomed. Provides care appropriate to the to the ages of the patients served. Ensures all policies and procedures for psychology services reflect best practices. Performs other duties and responsibilities as assigned. Required Skills/Abilities: Must have the ability to function optimally in a stressful environment, and the ability to remain calm in emotionally charged situations. Experience with electronic medical records. Basic computer skills (Microsoft Office applications) Ability to conceptualize patients from multiple perspectives. Education and Experience: PhD or PsyD in Counseling or Clinical Psychology. Licensed in the state of Connecticut. CPR BLS & CPI certification, after hire and before assignment to direct patient care. 7 to 10 years' experience providing high quality psychological interventions with complex patients. Postdoctoral supervision experience and/or postdoctoral training in psychological treatment and assessment. Silver Hill Hospital (“SHH”) is fully committed to equal employment and advancement opportunities for all present employees as well as for applicants in all phases of the employment process (recruitment, hiring, assignment, conditions of employment, compensation, benefits, training, promotion, transfer, discipline and termination). Therefore, except in any cases of bona fide occupational qualification or need, SHH will act without regard to race, color, religion, national origin, age, sex, marital status, status as a protected veteran, sexual orientation, gender identity or expression, pregnancy, past/present history of mental disorder, intellectual disability, physical or learning disability, genetic information or any other characteristics protected by applicable law, (unless it is shown by supervisory personnel that a disability prevents performance of the work involved or may result in undue hardship) in all aspects of the employment process and relationship. This policy is based on the understanding that an applicant is able to handle the job requirements. Employment decisions will be based on merit, qualifications and abilities.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request. * Successfully lead, build and develop a team for modeling service excellence * Maintain associate payroll, benefit and performance information * Hire, coach, mentor and develop associates * Partner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized. * Display initiative to succeed in an entrepreneurial culture. * Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills. * Multi- task within a fast paced service environment. * Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations. * Provide responsive communication of information to Director of Customer Care, associates and customers. * Proactively resolve escalated customer issues. * Able to identify opportunities and find solutions for continuous improvement * Problem-solve, organize and balance multiple priorities within a fast-paced environment. * Maintain composure when handling unexpected challenges and competing demands. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Minimum three years' management experience in a customer service or retail environment. * Proficient in PC-based applications. * Leadership skills required. * Bachelor's degree preferred. * Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.