The Enterprise Sales Leader (Large Deals) is responsible for driving large, complex, multi‑tower technology services pursuits and securing high‑value strategic deals for Trianz. This role owns the end‑to‑end pursuit lifecycle-from initial opportunity shaping to solution orchestration, proposal development, executive alignment, and commercial negotiation.
The AVP will work closely with CXO‑level client stakeholders and internal solution, delivery, and executive teams to position Trianz as a trusted transformation partner across Cloud, Infrastructure, Digital, Data & Analytics, Modernization, and Managed Services. The ideal candidate brings a strong track record of winning large deals ($10M-$30M+), deep consultative selling expertise, and the ability to drive compelling win strategies in highly competitive environments.
Key ResponsibilitiesLarge Deal Acquisition & Pursuit Leadership
Identify, qualify, and lead strategic large‑deal opportunities across targeted sectors.
Drive the complete large‑deal lifecycle including qualification, pursuit planning, solution alignment, proposal development, and closure.
Build multi‑year, multi‑tower deal structures across digital transformation, cloud modernization, analytics, infrastructure, cybersecurity, and managed services.
Lead large deal workshops, discovery sessions, and value articulation sessions with client executives.
Client & CXO Engagement
Build and maintain executive relationships (CIO, CTO, CISO, CDO, COO, CFO, Business Heads).
Shape client demand by bringing insights, benchmarks, transformation roadmaps, and industry POVs.
Drive trusted advisor positioning for Trianz, aligning offerings to client priorities and transformation agendas.
Strategic Deal Orchestration
Orchestrate cross‑functional pursuit teams including solution architects, domain experts, pricing, legal, delivery, and marketing.
Develop comprehensive pursuit strategies, win themes, differentiators, and competitor counter‑strategies.
Ensure that all solutions, delivery models, and commercials meet client expectations and Trianz's profitability/feasibility thresholds.
Proposal, SOW & Commercial Management
Lead development of high‑quality proposals, RFP responses, SOWs, and executive presentations.
Drive commercial structuring including multi‑year pricing models, TCO/ROI frameworks, and investment‑based deal models.
Manage negotiations around scope, SLAs, KPIs, cost models, and contractual terms.
Market Intelligence & Large Deal Strategy
Stay current on industry trends, pricing models, competitor approaches, and emerging technologies impacting large deals.
Leverage market data and insights to refine deal strategies and influence Trianz's large‑deal go‑to‑market approach.
Identify partnership opportunities that enhance Trianz's ability to win large strategic deals (AWS, Azure, GCP, OEMs, SI partnerships).
Operational Excellence
Maintain disciplined pipeline hygiene, forecasting accuracy, and CRM updates.
Ensure adherence to governance, risk, financial approvals, and corporate standards.
Drive regular status updates, pursuit reviews, and executive alignment meetings.
Skills & Competencies to Look ForLarge Deal Pursuit Expertise
Demonstrated success in leading and closing large, strategic deals with total contract values of $10M or more.
Strong ability to evaluate and qualify opportunities effectively, ensuring focus on the most promising deals.
Experience managing complex, multi‑year contracts and large‑scale transformation or outsourcing engagements.
Executive Presence & Influence
Ability to engage, influence, and build trust with senior client executives.
Strong storytelling, presentation, and value articulation skills.
Capable of leading high‑stakes executive discussions and negotiation sessions.
Solutioning Knowledge Across Digital & IT Services
Good understanding of:
Cloud transformation & managed services
Digital & application modernization
Data, analytics, and AI/ML
Cybersecurity & digital infrastructure
Automation, ITSM, and IT operations
Ability to translate complex solutions into business value propositions.
Commercial & Contracting Acumen
Experience structuring multi‑year commercial deals.
Strong understanding of pricing strategies, T&M vs managed services, outcome‑based pricing, and risk‑reward models.
Ability to negotiate complex contracts with procurement, legal, and finance teams.
Strategic Thinking & Pursuit Structuring
Ability to develop winning strategies in competitive scenarios.
Strong understanding of industry trends, competitive landscape, and market dynamics.
Ability to design compelling win themes, value frameworks, and pursuit campaign plans.
Collaboration & Leadership
Ability to lead large, cross‑functional teams under tight timelines.
Strong planning, time management, and communication across internal stakeholders.
Ability to keep teams aligned and maintain momentum throughout a long pursuit cycle.
Personal Traits
Highly driven, outcome‑oriented, and resilient.
Creative problem solver with the ability to simplify complexity.
Agile, adaptable, and able to thrive in dynamic and competitive pursuits.
Qualifications
15-18+ years of experience in IT services/digital transformation sales.
Demonstrated success leading and winning large strategic deals.
Experience selling to Fortune 500 or large enterprise clients.
Willingness to travel 30-50% based on pursuit needs.
Compensation & Benefits for Fulltime hiring
Trianz compensation reflects the cost of labor across several US geographic markets. The base pay ranges between USD $150,000 to $200,000. Pay is based on several factors including market location and may vary depending on job‑related knowledge, skills, and experience. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Trianz also offers comprehensive benefits including medical, dental, vision, FSA, EAP, 401(k) with Company matching, unlimited PTO, flexible schedule, and professional development assistance.
Equal Employment Opportunity
Trianz is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, special needs veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). We comply with all state and federal laws and regulations protecting employees and applicants against illegal discrimination, retaliation, and harassment. Our policy is available upon request. We consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Trianz participates in the E-Verify program in certain locations, as required by law. We are committed to providing reasonable accommodation for all qualified individuals with a disability or other reasons protected by applicable laws. If you require assistance or accommodation due to a disability or special needs to search for a job opening or apply, please email ************************ with your request and contact information.
Trianz Privacy Notice
Trianz respects your privacy and wants to ensure we comply with applicable Data Privacy Regulations as per local regulator laws. Please review our privacy policy at **************************************** for more.
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A leading tech company in San Francisco is seeking a Sales Strategy & Operations professional to join their Revenue Operations team. This high-impact role involves designing and executing global sales territories, managing key partnerships with Sales leadership, and leading operational rhythms. Candidates should possess over 5 years of experience in Sales Operations, expert proficiency in Salesforce, and strong analytical skills. Competitive compensation includes salary between $160,000 and $180,000, equity, and comprehensive benefits.
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$160k-180k yearly 1d ago
Senior Enterprise Partner Sales Leader
Clutch Canada
Shift leader job in San Francisco, CA
A digital experience analytics leader in San Francisco is seeking a Sr. Partner Sales Manager to drive sales through partnerships in North America. This role requires 7+ years in partner sales within a SaaS environment and strong collaboration skills. You will maintain relationships with Solution Partners, achieve revenue targets, and contribute to a vibrant team culture. Competitive compensation of $140,000 - $160,000 plus commission is offered.
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$140k-160k yearly 1d ago
Senior Enterprise Partner Sales Leader
Menlo Ventures
Shift leader job in San Francisco, CA
A leading analytics company is seeking an experienced Sr. Partner Sales Manager to drive growth through partnerships in North America. This role involves building relationships with Solution Partners, collaborating across departments to close enterprise deals, and achieving revenue targets. Candidates should have at least 7 years of experience in similar sales roles, strong communication skills, and a Bachelor's degree. This position offers a competitive salary and a hybrid work environment.
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$59k-129k yearly est. 2d ago
Sales Strategy & Ops Lead (PLG to Enterprise)
Gamma.App
Shift leader job in San Francisco, CA
A leading presentation tool company in San Francisco is looking for a Sales Strategy and Operations Manager to build and manage operational foundations aimed at scaling go-to-market efforts. This role involves implementing AI-powered workflows, owning CRM infrastructure, and ensuring effective operations for both sales and customer success teams. The ideal candidate should have over 6 years in Revenue Operations at a B2B SaaS company, with expertise in HubSpot, Salesforce, and a technical foundation in SQL. Join us for a creative and collaborative work environment!
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$59k-129k yearly est. 3d ago
Enterprise AI Sales Leader - Close Big C-Suite Deals
Jeen.Ai
Shift leader job in San Francisco, CA
An innovative AI company is seeking an experienced sales professional to lead enterprise sales efforts in the U.S. You will build and maintain C-suite relationships, develop tailored solutions, and drive market penetration. Ideal candidates have over 5 years of B2B software sales experience, strong negotiation skills, and the ability to articulate technical value to business leaders. This is a unique opportunity to shape the company's strategic direction in a high-growth environment.
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$59k-129k yearly est. 1d ago
Senior Sales Compensation & Ops Lead
Rippling
Shift leader job in San Francisco, CA
A technology company in San Francisco seeks a Sales Compensation Lead to refine and operationalize incentive programs. The candidate should have over 8 years of experience in compensation, focusing on variable compensation strategies. Responsibilities include collaborating with various teams and managing compensation processes to ensure accuracy and efficiency. This role offers a competitive salary along with benefits and equity.
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$59k-129k yearly est. 21h ago
Founding GTM & Sales Leader for AI Brand Growth
Happy Scribe
Shift leader job in San Francisco, CA
A leading AI-driven marketing technology firm in San Francisco seeks a Founding Sales & GTM Leader to drive outreach to iconic consumer brands. In this on-site role, you will craft engaging messaging and manage relationships with decision-makers. Ideal candidates are strategic and are well-versed in marketing trends. A passion for creativity and AI is a must. Interested individuals should send a brief introduction to hello@lica.world.
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$59k-129k yearly est. 3d ago
Founding GTM Sales Lead
Kubelt
Shift leader job in San Francisco, CA
About the job
This is an opportunity to join a seed stage team that is changing the way Life Science companies get their data using Generative AI
About ngram:
We are an early stage startup based out of San Francisco. We are building a LifeSciences focussed conversational chatbot along with AI powered datasets to advance Life Sciences research. We are an international team spread around the world. This role is based out of SF Bayarea.
This position requires selling to a early and mid-market accounts while building and growing team of Business Development Executives. You'll work directly with the CEO/founder day to day to strategize and outreach.
We are looking for our founding sales hire to help drive our end-to-end prospecting and sales process. You will closely work with the founders and work throughout the sales pipeline. This is a critical role for the company with significant career growth potential. You will help build and potentially lead a sales organization as the company grows.
We are looking for someone who is very hands-on and can get creative to work with limited resources.
Responsibilities
Prospect and identify potential clients in the market using various lead generation techniques, such as community and free trial users, social media outreach, etc.
Conduct thorough research on prospects to identify their specific data needs, pain points, and decision-makers.
Engage with potential customers through various channels such as email, LinkedIn, etc.
Schedule meetings and product demos with qualified prospects.
Lead the sale closing process.
Build and continuously improve sales playbooks.
Collaborate with founders to drive post-sales revenue, ensure retention, and contribute to growth.
Required Qualification
5+ years of SaaS enterprise sales experience.
LifeSciences/Bio/Phara SaaS sales experience a huge plus.
Startup experience.
Based out of the US (Remote), San Francisco preferred.
Driven, self-motivated, and creative-thinker always on the lookout for ways to improve or enhance current sales efforts and outcomes.
Compensation and Benefits:
High growth, ambitious environment that offers unlimited opportunities for success
Competitive base salary plus OTE and attractive, uncapped commission structure
Generous PTO policy
Hybrid working model - in SF Bay Area
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$59k-129k yearly est. 1d ago
Strategic Growth Leader, GenAI & Cloud Sales
N28Tech
Shift leader job in San Francisco, CA
A boutique technology firm in San Francisco is seeking a Sales Director to drive growth and manage key accounts. The ideal candidate has over 10 years of sales experience, with strong relationships in the healthcare sector, and expertise in Salesforce and AWS solutions. Benefits include competitive salaries, medical insurance, and flexible hours, providing an inspiring environment for professional growth.
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$59k-129k yearly est. 3d ago
Sales Lead (USA)
Proximity Works
Shift leader job in San Francisco, CA
Proximity Inc. (San Francisco) is hiring a Sales Lead who will be looking at Growth, Business Development, and Sales. Reporting directly to the CEO, this role will include ownership of growth funnels and potentially own end-to-end account management on the business side of things.
Proximity solves very niche Performance, Scale, and UX challenges for growth-stage and enterprise companies - and we're looking for someone who understands the global markets, and their unique needs and can be a key contributor to help Proximity fill these niche gaps.
Responsibilities
you\'ll be responsible for -
Owning Growth, Business Development, and Sales for business units within Proximity Works.
Working with outbound prospecting and lead generation as well as qualifying and converting inbound leads.
Introducing new business opportunities in the sales pipeline. Tasked with finding prospects, converting them into qualified leads, and nurturing their relationship until they're ready to schedule a sales meeting with the founders.
Networking with niche clientele to understand their needs and representing Proximity and our solutions across geographies.
Pioneering our local and global expansion efforts by acquiring and nurturing niche partners for Proximity end-to-end.
Scaling up our business exponentially by creating and implementing a growth strategy to exploit latent opportunities in a very fast-growing market.
Owning end-to-end growth funnel management for these business partnerships.
Collaborating with internal and external stakeholders to plan and manage business needs vs staffing needs efficiently - after careful data analysis.
Building long-term relationships with new and existing partners.
Generating revenues through net new accounts as well as existing customers across enterprise accounts.
Owning end-to-end account management for key accounts/ enterprise partners at Proximity.
Business partnership related
Conducting research to identify new markets and niche client needs.
Arranging business meetings with prospective partners.
Strategizing and implementing a pitch that solves the business partners' niche problems and aligns well with Proximity's goals.
You need
To have worked extensively with US clients/ US market in the past.
6-8 years of experience driving sales, preferably in a tech, product or design startup.
To have extensive consultative sales exposure.
To have first-principles thinking.
To have superior problem-solving and analytical skills.
To have the ability to work collaboratively in a team environment and with people internally and externally across levels.
To have superlative verbal and written communication skills.
Bonus points for
A bachelor's degree in business, marketing, engineering or operations; advanced degree preferred.
Running a startup of your own, or having consulting experience with a focus on business development, sales, or growth.
Being someone who is a natural communicator and can understand how to strategically expand Proximity\'s network to help establish a global footprint.
Being a hustler who is driven and passionate about reimagining norms and building global networks for Proximity.
About us
We are Proximity - a global team of coders, designers, product managers, geeks, and experts. We solve complex problems and build cutting-edge tech, at scale. Our team of Proxonauts is growing quickly, which means your impact on the company's success will be huge. You'll have the chance to work with experienced leaders who have built and led multiple tech, product, and design teams. Here's a quick guide to getting to know us better:
Watch our CEO, Hardik Jagda, tell you all about Proximity.
Read about Proximity's values and meet some of our Proxonauts here.
Explore our website, blog, and the design wing - Studio Proximity.
Get behind the scenes with us on Instagram! Follow @ProxWrks and @H.Jagda
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$59k-129k yearly est. 1d ago
Field Community Sales Lead
Whizz 3.7
Shift leader job in San Francisco, CA
Whizz is transforming delivery services by being a reliable and affordable provider of electric bicycle solutions. Our vision is to provide the most affordable transportation in history. Our principles include caring for our customers and addressing any issues. With simplified sign-up and usage processes and affordable prices, we create an environment where riders earn more, stay safe, and strengthen their community connections.
Whizz is already the #1 e-bike subscription provider for riders in the U.S
Key Responsibilities
Sales: Identify potential clients, present and sell our e-bike solutions, and consistently meet weekly and monthly goals.
Onboarding & Training: Deliver in-field training, mentor team members, and support continuous growth.
Management & Coaching: Oversee daily operations, create schedules, and optimize sales processes.
Reporting: Track sales performance, analyze data, and provide regular reports to management.
Qualifications
Proven experience in active sales (field sales, cold calling, B2B or B2C).
Understanding of immigrant communities (personal experience or strong connections).
Results-oriented, proactive, and open to learning from mistakes.
Comfortable working in a startup environment, adaptable and flexible.
Strong communication and leadership skills to build and motivate a high-performing team.
Experience running your own business is an asset.
Familiarity with the delivery industry and the e-bike market is a plus.
Benefits
Competitive Pay: Base salary plus performance-based bonuses.
Bonuses & Incentives: Rewards for both individual and team achievements.
Comprehensive Training: Continuous support and professional development.
Flexible Schedule: Approximately 20 hours per week with flexibility to manage tasks.
Startup Culture: An opportunity to make an impact, implement ideas, and grow with the company.
Supportive Environment: Work with a motivated and collaborative team.
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$54k-102k yearly est. 21h ago
Enterprise Tech Sales Leader
Creative Chaos 4.0
Shift leader job in San Francisco, CA
A leading technology consulting firm is looking for a self-motivated technology sales leader with at least 5 years of experience in B2B sales, particularly in consulting and outsourcing services. The successful candidate will have a proven track record of closing deals with senior executives and achieving significant sales targets. Strong leadership, communication, and relationship-building skills are essential. This is an exciting opportunity to work in a dynamic environment with a focus on technology transformation at the enterprise level.
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$53k-98k yearly est. 21h ago
Cyber Threat Intelligence Team Lead
Control Risks 4.8
Shift leader job in San Francisco, CA
The Cyber Threat Intelligence Team Lead will play a pivotal role in building and leading a world-class Cyber Intelligence program for a major client of Control Risks. This role will be responsible for developing the strategy, building out capabilities, and leading a team of security professionals to proactively detect, triage, and respond to cyber threats.
This position provides technical direction and administrative oversight on all cybersecurity matters, ensuring the protection of the client's systems, networks, and data. The Manager supports a strong first line ownership model by partnering with technology and business stakeholders to embed security into planning, development, and operational activities.
Responsibilities
Working closely with client stakeholder, build, manage, and scale a Cyber Threat Intelligence Team from the ground up.
Lead on Developing Standard Operating Procedures for threat intelligence activities, taking into account specific client activities and stakeholders, such as tooling, reporting lines, and out of hours incidents.
Lead on managing most severe and critical cyber security incidents including supporting incident responders with reporting, updates and investigations to aid incident response and crisis management in a timely, accurate and professional manner.
Train, and mentor threat intelligence analysts, engineers, and threat hunters.
Establish operational processes, escalation paths, and playbooks.
Oversee the triage of cyber events, ensuring rapid identification, investigation, and remediation.
Manage incident response activities, coordinating across IT, Legal, Risk, and other stakeholders.
Develop metrics, KPIs, and reporting to measure SOC effectiveness.
Lead proactive threat hunting operations to identify potential compromises and undetected malicious activity.
Integrate threat intelligence into SOC workflows and leverage intelligence to inform response and prevention strategies.
Evaluate and optimize the client's technology stack (SIEM, SOAR, EDR, threat intelligence platforms, etc.).
Drive continuous improvement of detection rules, automation, and response capabilities.
Recommend emerging tools and processes to enhance maturity.
Conduct regular check-ins, provide coaching and feedback, manage performance reviews and improvement plans, and support career development with the members of your team.
Serve as the main liaison between team members and ECS program management team, ensuring timely program and personnel updates and controlling quality on client deliverables.
With the support of the Talent Acquisition team, participate in hiring processes ensuring team resourcing aligns with client expectations and program needs.
Lead onboarding tasks (e.g., joiner tickets, scheduling, equipment, success plans), manage offboarding logistics and leaver tickets, and ensure operational continuity.
Manage team schedules, approve PTO, ensure timesheet compliance, and maintain a consistent high-quality service to the client.
Working closely with the ECS program management team, align on overall program strategy and priorities to create clear, actionable, team deliverables.
Qualifications
10-12 years of experience in cybersecurity, cyber threat intelligence, or cyber security operations.
Leadership in a threat intelligence environment a plus.
Ability to distil highly technical information into more business centric, risk orientated language for presentation to senior leadership.
Experience with: Splunk (or other event monitoring capability), Crowdstrike, RecordedFuture, MS sentinel, SentinelOne, OpenCTI, MISP, Proofpoint.
Deep knowledge of incident response, digital forensics, malware analysis, and threat intelligence.
Hands‑on experience with SOC technologies such as SIEM, SOAR, EDR, IDS/IPS, and log management tools.
Strong understanding of MITRE ATT&CK framework, NIST Cybersecurity Framework, and industry best practices.
Excellent leadership, communication, and stakeholder management skills.
Relevant certifications preferred: CISSP, CISM, GIAC (GSOM and GCTI), or equivalent.
Benefits
Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
The base salary range for this position is $160,000-185,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.
Control Risks is committed to a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit **************
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$160k-185k yearly 21h ago
SHIFT LEAD (RITUAL VALENCIA) San Francisco, CA
Kaizen Lab Inc.
Shift leader job in San Francisco, CA
RITUAL VALENCIA SHIFT LEAD
We are looking for a model barista with superlative customer service and always up-to-standard drink quality to provide on-the-floor supervision of staff, cafe flow and daily tasks. The Shift Lead will provide select operational support to the Manager and Assistant Manager. The Shift Lead is expected to act as a liaison between the managers and staff, by executing operational protocol as determined by management and by reporting cafe and staff needs to managers and/or appropriate departments.
As our Shift Lead, you do not need to know our exact systems before you start, but you need to be committed to your own growth and the growth and success of the cafe team, your co-workers across departments, and the company as a whole. You are meant for this role if you value direct and honest feedback and collaboration.
Ultimately, we are looking for someone who has a talent for good communication, big picture thinking, supporting coworkers, and who is wholeheartedly enthusiastic about growing with our business. If this is you, we can't wait to meet you!
ABOUT US: RITUAL IS CHANGING THE WAY PEOPLE KNOW COFFEE.
In 2005, when corporate coffee dominated American culture, Ritual unknowingly started a fun and exciting revolution that would ultimately help launch the new coffee movement.
We buy 90+% of our beans from producer partners that we have relationships with, setting the highest standard in the industry. This makes sure we get our hands on the best beans in the world, but more importantly, makes sure our farmers maintain the quality of life they deserve.
Now a bona fide San Francisco original, we've also earned our iconic status as one of the best coffee roasting companies in the world. The mission of Ritual Coffee is simple: to make people happy by giving them the best coffee experience they've ever had. Ritual roasts in SoMa, and has cafes in San Francisco and Napa.
DIVERSITY AT RITUAL: COFFEE IS FOR EVERYONE
We are passionate about creating safe, welcoming, and inclusive spaces on both sides of the counter and behind the scenes at Ritual. We best achieve our mission (making people happy by giving them the best coffee experience they've ever had) when our staff reflects the broad diversity of people who love coffee. Our commitment to inclusion across race, gender identity, gender expression, ethnicity, age, religion, sexual orientation, physical ability, experience, and perspective is part of what makes Ritual the innovative place that it is.
PRIMARY RESPONSIBILITIES:
Lead day to day cafe operations, organizing proper cafe flow and overseeing necessary tasks completed regularly on schedule
Supervision and oversight of daily tasks as outlined in the store's operations handbook
Direction of cafe flow, including customer and bar flow, breaks, lunches and station movement
Be a model barista, setting high quality standards and help others achieve that
Ordering milk, coffee and goods and assisting Assistant Manager and Cafe Manager with cafe inventory management
Ensure staff and customers feel supported and happy at Ritual
Assist in training, shadowing and providing performance feedback for new employees
Exemplify excellent customer service and address customer service issues when they arise
Work with Assistant Manager and Manager to address staff needs
Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company
Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed
Maintain Cafe according to expectations and guidelines clearly communicated by the Cafe Manager and leadership team
Keeps cafe clean and organized including merchandise display and front of cafe area
Communication is clear and plentiful from Shift Lead to management.
All staff issues, out of stock items or necessary changes are to be communicated in a timely manner
QUALIFICATIONS
Love of coffee
Passion for excellent customer service
Stellar verbal communication skills
Excellent interpersonal one-on-one, team, and partnership skills
High level of emotional intelligence with a positive outlook and good sense of humor
Seeks out feedback and is excited about self-growth and improvement within the context of the job
Ability to thrive in a fast-paced environment
Able to handle critical customer situations with ease
Must pay strong attention to detail and have passion for high quality products
Possession of a current Food Handler's Card
EXPERIENCE
Minimum 1 year experience in a customer service position
Experience with soliciting and implementing feedback to improve performance
PHYSICAL REQUIREMENTS
The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular and consistent attendance and the ability to stand and work with hands and arms for at least eight (8) hours per day and five (5) days per week.
Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push and pull items weighing up to 20 pounds.
Stand and move throughout the cafe.
Must be able to interact with customers for at least eight (8) hours per day and five (5) days per week.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Have consistent and reliable onsite attendance at the cafe.
Proficient interpersonal relations and communicative skills in English;
Interpret and follow a variety of instructions and procedures furnished in English - written, oral, diagram, or schedule form.
Meet daily, weekly, monthly, quarterly, yearly and other deadlines consistently.
Work under pressure with changing, ambiguous priorities.
Communicate effectively and promptly to clients, vendors and employees of the organization.
High level of manual dexterity to adeptly type and use computer equipment.
Auditory and visual skills - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Ability to work overtime occasionally at the last minute.
Stand stationary in cafe throughout the shift for periods of time (up to 8 hours per day, 5 days per week);
Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.;
Ability to perform moderately strenuous physical work and withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more;
Be able to adeptly use coffee equipment;
Perform basic math and fractions to complete recipes;
Understand and respond to staff and customer requests in a loud environment
COMPENSATION + BENEFITS
Ritual Coffee strongly believes in investing in our people and our culture. We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k plan. Starting wage is $20/hr.
CLASSIFICATION & SUPERVISION
This is a regular, full time, hourly, non-exempt position 30-40 hours per week
Shift Leads are expected to work at least one weekend day
Shift Leads are supervised by the Cafe Manager
TO APPLY
Please send your resume and a cover letter explaining why you'd be a great Shift Lead at **********************************
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We thank you for your interest in a career opportunity with Ritual Coffee. Due to high volume, only those applicants selected for an interview will be contacted.
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$20 hourly 2d ago
Sales Lead
Whsmith North America
Shift leader job in San Francisco, CA
Join our Field Teamand help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!
TheSales Leadprovides an exceptional customer experience by encouraging the team to meet sales goals, while leading and supporting store teams and overall store operations.
Schedule:Weekend availability is required
Pay: $21.96
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Disability Insurance
Paid Time Off
401(k) with company match
Employee Discount
Job Responsibilities
Greets and assists customers throughout their shopping experience
Maximizes sales by suggesting products and up-selling when appropriate
Remains knowledgeable of the store's merchandise and current promotions
Trains store associates on daily operations and best sales practices
Ensures cleanliness and upkeep of the store; maintains store displays and merchandise
Replenishes backstock, ensuring appropriate levels of merchandise on the floor
Conducts markdowns of merchandise as instructed
Performs opening/closing duties, including securing cash registers and store security
Communicates customer complaints and inventory concerns to management in a timely manner
Oversees the opening and closing of the store
Resolves employee conflict and escalates to upper management as appropriate
Counts cash drawers, completes deposit slips, closes registers, and completes required documentation
Other duties may be assigned
Job Requirements
1+ year of experience in a fast-paced retail environment
Early and late shift availability
Ability to multitask and problem solve
Strong written and verbal English communication skills
Demonstrated customer service experience
Ability to multitask and resolve minor customer service conflicts
Alcohol Beverage Awareness Cared (TAM Card) may be required
Additional Security clearance may be required
Satisfactory Criminal Background Check and Drug Testing May be required
Additional Requirements
Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Normal or corrected vision and hearing
Can distinguish varying or specific colors, patterns, or materials to assist customers
Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
Typically, indoors
Typically, in a consistent temperature
Use of fine motor hand functions
Lift 0-60 lbs with or without reasonable accommodation
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.
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$22 hourly 3d ago
Lead Sales (Key Holder), Full Time, Mill Valley - West Elm
Williams-Sonoma, Inc. 4.4
Shift leader job in Mill Valley, CA
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Sales (Key Holder) role
You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.
Responsibilities
Create engaging experiences for customers by sharing expertise on enhancing your home
Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
Provide supervision to ensure store is meeting financial goals and associates are providing World‑Class service to our guests
Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage‑on‑duty shifts
Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
Effective communication, organization and leadership skills
Proven ability to motivate and influence others through personal actions and examples
1‑3 years retail sales experience with shift supervision experience preferred
1‑2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business.
Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and twoduring the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high‑performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $20.00‑$24.00 per hour.
A generous discount on all Williams‑Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full‑time)
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)
Your Journey in Continued Learning
Individual development plans and career pathing conversations
Annual performance appraisals
Cross‑brand and cross‑functional career opportunities
Online learning opportunities through brand specific resources and WSI University
Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.
Williams‑Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations
Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
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$20-24 hourly 3d ago
Senior Enterprise Sales Leader: Large Deals
Trianz 4.2
Shift leader job in San Francisco, CA
A leading IT services company is seeking an Enterprise Sales Leader (Large Deals) to drive high-value strategic deals. The successful candidate will manage complex pursuits and engage with executive stakeholders. Responsibilities include leading large deal opportunities, driving negotiations, and ensuring alignment with client needs. Ideal candidates will have 15-18+ years of experience in IT sales, particularly with Fortune 500 firms, and a proven track record of securing significant contracts. Compensation ranges from $150,000 to $200,000 annually.
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$150k-200k yearly 4d ago
Cyber Threat Intelligence Lead - Build & Guide Elite Team
Control Risks 4.8
Shift leader job in San Francisco, CA
A global advisory firm in San Francisco is seeking a Cyber Threat Intelligence Team Lead to build and lead a comprehensive Cyber Intelligence program. The role involves managing a team, developing strategies, and ensuring the protection of systems and data. Candidates should have significant experience in cybersecurity, excellent leadership skills, and familiarity with tools like Splunk and Crowdstrike. The position offers a competitive salary between $160,000 and $185,000 per year, along with comprehensive benefits.
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$160k-185k yearly 21h ago
Lead Sales (Key Holder)
Williams-Sonoma, Inc. 4.4
Shift leader job in San Francisco, CA
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Sales (Key Holder) role
You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.
· Create engaging experiences for customers by sharing expertise on enhancing your home
· Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
· Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
· Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
· Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
· Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
· Effective communication, organization and leadership skills
· Proven ability to motivate and influence others through personal actions and examples
· 1-3 years retail sales experience with shift supervision experience preferred
· 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· A wellness program that supports your physical, financial and emotional health
· Paid vacations and holidays (full-time)
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Job Info
Job Identification 14875
Posting Date 05/31/2025, 01:18 PM
Locations 7875 Montgomery Rd, Cincinnati, OH, 45236, US
7875 Montgomery Rd, Cincinnati, OH, 45236, US
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How much does a shift leader earn in Petaluma, CA?
The average shift leader in Petaluma, CA earns between $29,000 and $52,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Petaluma, CA
$39,000
What are the biggest employers of Shift Leaders in Petaluma, CA?
The biggest employers of Shift Leaders in Petaluma, CA are: