As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:
Execute sales promotions and special events (store, campus, community).
Partner with store leadership to review store financials and recalibrate goals to drive sales.
Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
Maintain appropriate inventory control in alignment with store operational procedures.
Keep all areas of the store environment neat, clean, and organized.
Shipping/Receiving responsibilities.
Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
May review and approve store markups, markdowns, and write-offs within company guidelines.
Responsible for executing in-store course materials activities in collaboration with course materials leadership.
Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:
Train and coach team members on company and store standards.
Ensure team members follow company and store policies, procedures, and standards.
Perform onboarding procedures for new hires.
Schedule team members' work hours within the store's operating budget.
Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.
Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
Drive market growth initiatives such as POS email collection.
Maintain service level agreements for OMS Orders.
Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.
Campus Relationships: Communicate and partner with the campus to include:
Day-to-day communication of store operational activities.
Facilitate campus events.
Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment.
$31k-40k yearly est. 3d ago
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Shift Lead
Golden Ocala 3.7
Shift leader job in Shreveport, LA
Golden Operating Corporation, doing business as Golden Chick, is expanding and looking for a ShiftLeader to join our team. We have values, vision, and a brand purpose for the future. If you would like to grow with us, then apply to be a part of our team.Our company has daily pay, flexible schedules, paid training, discounted meals during shifts, free uniforms, opportunity for advancement, a fun team environment, and the ability to grow your career with Golden Chick.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assists the management team in all aspects of shift management and ensures all guests have an outstanding experience
Supervises assigned stations for an entire shift
Directs, supports, coaches, and provides professional leadership to team members
Becomes certified in all stations including shift management, food handling, cash handling, customer recovery and catering
Assists with training and developing crew members in their duties and assignments
Shiftleaders will also prepare food, operate POS, and stock supplies as required
Monitors safety and security protocols are being followed
Ensures all workstations are clean
Resolves customer complaints in a timely, friendly, and professional manner
Open or close the restaurant in the absence of a manager following established procedures as well as safety policies
Completes checklists for opening, mid-shift, closing, and food safety
Communicates with customers, team members and managers in a positive and professional manner
Other duties as assigned
Must be willing to work variable schedules. Evenings, weekends, holidays
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds.
WORK ENVIRONMENT While performing the duties of this job, the employee is frequently exposed to extreme heat from cooking equipment. The noise level in the work environment is usually moderate. Employees will be expected to purchase non-slip shoes due to wet, slippery floors and can purchase through the company at a discount.
$31k-38k yearly est. 3d ago
Shift Leader - Shreveport
Southern Classic Chicken
Shift leader job in Shreveport, LA
Benefits:
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Be Part of Something Big!!
We're building our team in Shreveport-and we're looking for passionate, driven leaders to help us !
At our restaurants, our mission is simple:
To Bring You Back.
Whether it's guests coming back for the food or team members coming back for the culture, we create experiences that keep people coming back for more.
We are hiring ShiftLeaders who are ready to lead, grow, and serve with purpose.
Why Join Us?
Because we're building more than restaurants-we're building a family. A team that's grounded in our Vision, guided by our Core Values, and committed to creating opportunities for everyone at the table.
Who We're Looking For:
Whether you're a seasoned restaurant leader or a shiftleader ready to take the next step, we're looking for managers who embody our Classic Habits and Core Values:
Classic Habits
Be On Time
Be Present
Be Ready to Work
Be Coachable
Be Accountable
Core Values
Courage - We seek feedback and listen with the intent to get better.
Heart - We choose to Own It and be involved.
Integrity - We do the right things the right way.
Grit - We do the things we say we'll do and get it done.
Family - We always come back to what is important.
Help run great shifts, support your team, and lead by example. This is a launchpad for your leadership journey.
Perks & Benefits:
Competitive Pay + Performance Incentives
Growth & Leadership Development
Supportive Team Culture
Real Opportunities for Advancement
A Purpose-Driven Workplace
If you're ready to lead with courage, serve with heart, and grow with grit-apply now and help us build something our guests will keep coming back to. Compensation: $16.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Southern Classic Chicken has been a family institution in Louisiana for the past 35 years! Dedicated to serving the absolute best fried chicken and sides at a price point that provides an incredible value has been the goal since day one. We are committed to the growth and development of our people as we bring our love for southern-style chicken to communities across America.
$16-18 hourly Auto-Apply 60d+ ago
PRG 3 Shift Leader
Elemy
Shift leader job in Shreveport, LA
Job Title: ShiftLeader Department: Operations Reports to: General Manager FMLA Group: Hourly The ShiftLeader has the primary responsibility for running PRIMO SHIFTS; conveying the Dillas culture to his/her Team Members and Customers. * Deliver The Goods! - On each shift you elevate our Core Values: Good Food, Good People, and Good Times while Working Hard and Keeping It Clean!
* Use the Tools - leverage company provided materials to train, coach, and run high performing shifts
* Get Dirty - be a hands on working manager
* Execute - drive key measures of shifts to include: cleanliness, speed of service, training, food cost and labor to name a few
* Unique Experience - Be a Customer advocate and communicate Customer needs to Team Members to assure PRIMO Customer satisfaction during shift
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Lead, Manage, and Accountability:
* Give Clear Direction - Set the tone daily by giving clear direction to your Team. Have energetic pre and post shift meetings and align the Team with the goals!
* Creating an Opening - Set goals and empower the Team to achieve them. Provide opportunities for success!
* Set Clear Expectations - Define the standards with great training and be vocal about the expectations at Dillas. Be a great coach.
* Communication - Give feedback and seek feedback. We want to communicate really well and have an open door mentality when confronting issues.
* Follow up - You've given direction and set expectations. Now - follow up on if the Team achieved the goal or not. If yes, CELEBRATE IT! If not, it's okay. Lets root cause why and put a plan in place to succeed next time.
* You're a Big Dilla:
* Be a great coach - train Team on proper Dillas procedures on each shift
* Inspire - motivate Team to maximize their potential on each shift
* Appreciate - Respect your Team and treat others the way you want to be treated
* Acknowledge - Understand the Team made a choice to work with us. Thank them often.
* Award - Celebrate the successes! Recognize the Team for PRIMO performance!
* Team and Customer Safety:
* Prioritize people - know that Team and Customer safety is our number one priority
* Rules - know the rules and ensure they're followed by all
* To Do's:
* Own your seat at the table - support and promote all programs and initiatives of your restaurant
* Stay organized - plan ahead and play your part to support your Leadership Team
* Do it Now - have an action based mentality and always go the extra mile
* Add to your plate - strive to develop yourself, strive to take on more responsibility, and grow personally and professionally!
CHARACTER TRAITS:
Empathetic. Authentic. Passionate. Vulnerable. Positive. Integrity. Fun. Engaged. Efficient. Accountable. Striving. Focused. Organized. Productive. Professional.
ADDITIONAL REQUIREMENTS:
The intellectual and physical demands described below are representative of what must be met by a ShiftLeader to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Managers with disabilities to perform the essential functions.
* Must be 16 years of age or older
* Proficient in a variety of technology systems
* On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects
$23k-31k yearly est. 60d+ ago
Shift Lead Position
Horn Holdings
Shift leader job in Shreveport, LA
SHIFTLEADER:
Supervise the cashiers on the shift to ensure quality customer service. Train all new hires in a timely and proficient manner. Maintain cashier skills at all times to efficiently teach and train all cashiers when changes occur to any process, procedure or policy. Operates cash register to itemize and total customers purchases in gas, deli, grocery, beer, liquor, tobacco, lottery, scratch offs, money orders, Cat scale or other retail items by performing the following duties. Make change for all cashiers on shift. Verify all cash drops. Ensure all open/close of shifts are done according to procedure. Maintain inventory control.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Train and develop all new hires
Collect cash, check, or charge payment from customer, make change for cash transactions
Counts money in cash drawer at beginning and end of work shift to ensure money balances with sales
Verify all cash drops
Make change for cashiers as needed
Ensure open/close of shifts are done in a timely manner according to policy
Records daily transaction amounts from cash register to balance drawer
Bags merchandise, issues receipts, and redeems promotional coupons
Review price sheets to note price accuracy and changes on gas, deli, beer, liquor, or tobacco and all sale items
Records prices and departments in an accurate manner on the register to ensure taxable items and totals are correct
Stock and clean shelves, and mark prices on items
Use the register to swipe all identification to sell tobacco, beer, liquor and lottery tickets to ensure of legal age to purchase
Promote and ensure customer satisfaction on all purchases
Greet all customers as they enter the store
Competencies
To perform the job successfully, an individual should demonstrate the following competencies
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others
Problem Solving- Identifies and resolves problems in a timely manner. Works well in group problem solving situations; uses reason even when dealing with emotional or difficult customers
Customer Service- Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service or assistance; meets commitments
Interpersonal Skills- Focuses on solving conflict, not blaming; maintains confidentiality; Listens to others without interrupting; Keeps emotions under control
Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification: Responds well to questions
Written Communication- Writes clearly and informatively; presents numerical data effectively; Able to read and interpret written information
Teamwork- Balances team and individual responsibilities: Gives and welcomes feedback; Contributes to building a positive team spirit: Puts success of team above own interests; Support everyone's efforts to succeed.
Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; follows through on commitments
Safety and Security- Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality- Is consistently at work on time; Ensures work responsibility are covered when absent; Contacts management according to attendance policy when a situation arises and won't be able to meet scheduled shift.
Dependability- Follow instructions, Responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes task on time or notifies appropriate person on an alternate plan
Initiative- Volunteers readily; ask for and offers help when needed
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and comprehend the English language for simple instructions, short correspondence, and memos; Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills
Ability to use cash register, 10-key calculator, count money
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand during shift. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl
Required Certifications and Licenses
It is the responsibility of the shiftleader to maintain at all times a valid State and Parish Certifications and/or Licenses. Must have them with them while on duty and presented to management or official when asked.
Must maintain the following
Alcohol Beverage ordinance Card ( by Parish)
Louisiana Responsible Vendors Permit
Valid State Identification card or driver's license
Copy of Social Security Card
Job Description
Are you a coffee enthusiast ready to brew up some fun? CC's Coffee House on Ellerbe Road is seeking a Part-Time Barista to join our energetic team! Imagine crafting delicious drinks, creating a cozy atmosphere, and engaging with our amazing Guests every day.
If you have a passion for great coffee, this is the perfect opportunity for you! Plus, with pay of $9.00 per hour plus tips, you can sip on success while earning some extra dough. Join us in delivering exceptional service and spreading joy, one cup at a time.
As a Team Member you'll be able to enjoy benefits such as free drinks when on shift, Education Assistance, 401(k), Employee Discounts, access to an online Discount Marketplace, and additional benefits when full-time. Apply now and let's brew something wonderful together!
CC's Coffee House: Our Story
Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another.
What does a Barista do?
At CC's Coffee House, our Baristas are the heart and soul of our establishment. From whipping up delicious drinks to offering warm pastries, they ensure every Guest is greeted with a smile and exceptional service. Keeping the location spotless and inviting, our Baristas take pride in maintaining high standards of cleanliness and sanitation. With a knack for precision, they handle transactions with ease, making sure every payment is accurately recorded in our point-of-sale systems.
Join us in delivering excellence with every cup and creating a welcoming space for our valued guests.
What matters most
To thrive as a Barista at CC's Coffee House, you'll need a blend of essential skills. Providing top-notch guest service is key, as you'll be creating a welcoming atmosphere for our Guests. With a dash of multitasking abilities, you'll juggle drink preparations, pastry offerings, and guest interactions seamlessly. Collaboration is in our recipe for success, so working harmoniously with team members is a must. A pinch of basic math skills will come in handy when processing transactions accurately.
Finally, following instructions to a "tea" ensures that every drink is crafted to perfection. If you're ready to mix these skills together in a fast-paced and dynamic environment, we can't wait to welcome you to our team!
Knowledge and skills required for the position are:
guest service
multi-tasking
working with others
basic math skills
Connect with our team today!
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
All applicants will be required to submit to a drug/alcohol screening test prior to being hired. Refusal to submit to such a test will be interpreted as a voluntary withdrawal of application for employment.
$9 hourly 13d ago
Shift Supervisor
City of Shreveport, La 3.9
Shift leader job in Shreveport, LA
Class Title
This is a leadership position in a multi-skilled workforce requiring supervision skills. Senior Operator work activities include the coordination and direction of the following tasks: water and wastewater treatment process control, quality control, employee supervision, employee scheduling, employee development and evaluation, chemical procurement, spreadsheet development, record-keeping, report writing, general support, computer operation, training and safety, preventive and reactive maintenance, vehicle operation, hand and power tool operation, material handling and basic safety procedures.
$36k-45k yearly est. 2d ago
Shift Supervisor - PT
Flynt Management Group
Shift leader job in Shreveport, LA
Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bonuses and enjoy Great Employee Discounts!
SUMMARY
The Shift Supervisor is responsible for supporting the Store Leadership Team in the absence of a manager on the sales floor. The Shift Supervisors primary duties consists of supervising store staff, ensuring the highest level of customer engagement, and selling. The Shift Supervisor represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork.
We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text.
Qualifications
Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift
• Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising
• The ability to stand/walk for extended periods of time
• Must have ability to safely lift 50 lbs. without restrictions
• Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean
• Ability to use and climb ladders and/or step stools
• Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.)
• The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations
• Noise level in the work environment is usually moderate to loud
• Adult content environment
• Must be at least 18 years old
All job requirements in the provided indicate the minimum level of knowledge, skills,
and/or abilities deemed necessary to perform the job competently. s are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.
I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for my position. I attest that I can perform the essential job functions as outlined with or without any reasonable accommodations.
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Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand
• Responsible for holding store keys to open and close without management as necessary
• Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs
• Manages rest and meal break schedules and ensures that all zones are covered
• Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette
• Assists with managing company standards of merchandise presentations, signage and displays
• Escalates performance concerns to the Store Manager
• Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Assists with store security including checking bags and monitoring fitting rooms
• Ensures that store staff are treated professionally, courteously and respectfully
• Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager
• Adheres to and ensures compliance with all LP policies
• Has full understanding/knowledge of inventory management procedures
• Represents the company in a professional and positive manner
• Other duties as assigned
QUALIFICATIONS
• At least 1 year of key holder experience in a retail setting preferred
• Excellent verbal and written communication skills
• Must be available to work weekends (Friday, Saturday, and Sunday)
• Must commit to two store closings per week, including one being Friday or Saturday
• Ability to utilize retail POS System & Inventory Scanner
• Must be able to make change using American Monetary units
• Ability to carry out detailed tasks and projects with minimal direction or supervision
• Strong interpersonal skills and ability to build positive working relationships
• Completion of the Shift Supervisor three month training program
$25k-33k yearly est. Auto-Apply 14d ago
Shift Lead
Arnold Family of Restaurants, LLC
Shift leader job in Homer, LA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts.
WHAT ARE WE LOOKING FOR?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type, able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work, cope well under pressure and thrive on a challenge.
A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together.
You set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers
You want to learn how to run great restaurants from the best restaurant managers in the business
You're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
A QUICK NOTE ON SAFETY
At Pizza Hut, we are passionate about the health and safety of our team members and our customers. In addition to our already high standards of rigorous cleaning and sanitizing, we have introduced new methods, such as curbside carryout and contactless delivery, to help ensure the safety of everyone in our communities. You will be asked to participate in pre-shift temperature screenings and symptom checks, and to wear a mask during your shift. All protocols will be in accordance with local, state and federal guidelines and will be extended to the interview process.
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$23k-31k yearly est. 7d ago
Shift Leader - Franchise
Dillas Quesadillas
Shift leader job in Bossier City, LA
This position is employed with one of Dillas Quesadillas independently owned and operated franchisees
- not employed with Dillas Quesadillas Corporate. Do not apply using the button on this page, please click the link below. APPLY HERE
$23k-31k yearly est. 60d+ ago
Shift Lead at Patty Shack
Patty Shack
Shift leader job in Bossier City, LA
Job Description
Patty Shack in Bossier City, LA is looking for one shift lead to join our 9 person strong team. We are located on 2826 Barksdale Blvd.. Our ideal candidate is a self-starter, punctual, and engaged.
Responsibilities
Interact regularly with customers ensuring a positive experience
Coordinate and facilitate staff member's tasks to ensure timely execution
Train and develop new team members to company standard
Accurately process and reconcile shift payment transactions
Motivate staff while working towards one goal
Qualifications
Outgoing and engaging personality
Strong communication and listening skills
Able to resolve conflicts quickly and efficiently
Experience in a leadership role is a definite plus
We are looking forward to reading your application.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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$23k-31k yearly est. 24d ago
LACG Helpline Shift Supervisor Evening
Louisiana Association On Compulsive Gambling
Shift leader job in Bossier City, LA
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
To assist in the supervision of Helpline evening shifts.
General
work schedule will be 40 hours per week- weekends, afternoon, evening hours, may be scheduled to work holidays. This position requires strong leadership skills and the ability to work collaboratively with team members.
Responsibilities
1. Supervises the evening shift Helpline Specialist.
2. Assist with ensuring that data entered by staff is accurate.
3. Ensures Intakes, chat and text are entered and complete by the end of shifts and ensuring call log is complete, reporting any inaccuracies or deficiencies.
4. Completes and reviews End of Shift Reports.
5. Assist with personnel supervision, training, mentoring and guidance.
6. Provide supervision over quality of care being provided to all contacts and reporting any deficiencies.
7. Helps maintain physical facility, ensures bathrooms cubicle areas, kitchen areas are maintained at all times and reporting any deficiencies.
8. Assists in quality control and completion of contact survey and follow up information. Ensures follow ups are being offered and call backs are being made in a timely manner.
9. Assist with training for all new and current staff members, interns, and volunteers. Ensures all staff are adhering to policy and procedure.
10. Assists all other staff in all departments, when necessary.
11. Answers calls, chat and text during shifts and - Assists in covering work shifts unfilled due to illness or to other absences.
12. Assist with monthly, daily scheduling of staff. Ensures proper coverage of shifts.
13. Assists and maintains Helpline inventory, office supplies, kitchen supplies, and cleaning supplies and helps keep areas stocked and reporting any deficiencies.
14. Ensures that all procedures and protocols are being followed.
15. Participates in ongoing trainings.
16. Assist with Helpline Specialist performance reviews.
17. Prepares mail out information when requested.
Qualifications
Must have a high school Diploma or GED equivalent; related college degree preferred; and have 1 year managerial experience, customer service experience and/or experience in working with a Helpline.
Organized, self-initiator, goal-orientated, team player and efficient in daily tasks.
Excellent verbal and written communication skills.
Able to prioritize and manage time efficiently.
Creative problem solver who thrives when presented with a challenge.
Encouraging to team and staff; able to mentor and lead.
Great people-person skills and professional attitude.
Proficient computer skills, with ability to learn software programs to include but not limited to: iCarol, FileMakerPro, Excel, and MS Word.
Must be willing to pursue professional development.
Join our team as a Shift Supervisor where you can showcase your leadership abilities!
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
$25k-33k yearly est. 29d ago
Shift Supervisor
Calumet, Inc.
Shift leader job in Eastwood, LA
PURPOSE: The Shift Supervisor is the operational leader for each rotating shift and coordinates functional shift activities. KEY OBJECTIVES AND RESPONSIBILITIES: Leads the entire site operations on the assigned shift, including the following: Operators of the Primary Crude Unit, Hydrocal Complex, Water Treatment Operations
Coordinates site operations with Loaders, Lab Technicians, Maintenance Mechanics, I&E Technicians
Directs others as needed during shift.
Ensures personnel maintain good housekeeping standards.
Performs preliminary investigations on all incidents (safety, environmental, and quality) that occur on shift.
Provides safety leadership and training by conducting safety talks/meetings with operators.
Promotes a strong safely culture that does not cut corners and follows all safety procedures.
Promotes Stop Work Authority with all personnel, ensuring they are always empowered to maintain their own safety and the safety of others.
Enforces all safety rules.
Executes Emergency Response duties during emergencies as Site Incident Commander. Stays current with emergency procedures.
Ensures all safety work permits are issued with 100% compliance to procedures.
Ensures Loading Priorities are executed by team members and needed resources are available for on-time shipments in the absence of the Loading Supervisor.
Ensures team members utilize operating procedures for product quality and operational consistency.
Coordinates with Maintenance, Operations, and Loading Departments to ensure that equipment preparations for maintenance activities and Safe Work Practices are properly executed.
Confirms production and blending schedules are functionally executed.
Completes all shift reports as required and performs thorough shift relief with on-coming supervisor.
Ensures personnel are performing thorough shift relief at their work areas.
Escalates communications as appropriate during off-shift hours due to any HSE, quality, or production issues that occur on shift.
Promotes a positive and team-oriented culture.
Manages plant personnel issues, including payroll, scheduling, attendance, and other related tasks
Effectively addresses employee performance issues.
Other duties and projects as assigned or identified
REQUIRED EDUCATION/EXPERIENCES:
High School diploma
3 years of experience in a leadership role in a manufacturing environment
Able to meet the physical requirements of an Emergency Response Team member.
PREFERRED EDUCATION/EXPERIENCES:
Associates degree in an applicable field preferred.
5 or more years of experience in a leadership role in a manufacturing environment.
COMPETENCIES:
Shows a high level of proficiency with MS Office (Word, Excel, PowerPoint, etc.) and other computer programs
Strong mechanical aptitude
Able to effectively lead individuals, including coaching, discipline, etc.
Writes detailed reports, instructions, procedures
Able to manage multiple projects and deadlines, using good prioritization skills
Highly organized, self-motivated, and able to work with minimal supervision.
Possesses strong decision-making skills
Exhibits strong analytical and problem-solving skills.
Possesses strong communication, time management and interpersonal skills
Capable and willing to supervise employees and hold them accountable.
Demonstration of Calumet Values - Safety, Excellence, Entrepreneurship, Integrity, Innovation, Collaboration, Respect
$25k-33k yearly est. 14d ago
Store Assistant Manager - Flexible Shifts
Dixie Mart
Shift leader job in Bossier City, LA
Drive Success as an Assistant Manager at Our High-Energy Convenience Store! From customer service to operations, are you ready to be the steady hand that keeps our store energized and running strong on any shift? We're searching for Assistant Managers who are dependable, driven, and not afraid to roll up their sleeves. Open availability is a must , and you should expect to work weekends, holidays, and primarily second or third shifts. If you thrive in a fast-paced environment and want to grow your career in retail leadership, this is your opportunity.
Responsibilities
What You'll Do:
Support the Store Manager in all aspects of day-to-day operations.
Run the register and assist customers with speed, accuracy, and a great attitude.
Coach and motivate team members to consistently upsell products and promotions.
Help hire, train, and lead a high-performing team focused on customer service and store success.
Step in as acting manager when the Store Manager is off.
Handle inventory, ordering, and merchandising to keep the store fully stocked.
Maintain a clean, welcoming store-including restrooms, trash areas, and fuel pumps.
Create and manage team schedules to ensure full coverage.
Perform daily cash handling, deposits, and oversee store financials.
Provide feedback and leadership that motivates your team to excel.
Other duties as assigned
Why Join Us:
Weekly Pay: Your hard work pays off every week.
Monthly Bonus Potential: Great performance = extra earnings.
401(k) : Invest in your future on Day 1 of Employment
Paid Time Off: Take the time you need to recharge.
Insurance Coverage: Health, dental, vision, and more for your peace of mind.
Career Growth: Develop into a Store Manager or beyond-your future is wide open.
Pay Rate: $12.00/hr
Qualifications
Open Availability: You must be available to work weekends, holidays, and likely second or third shifts.
Reliable Transportation: You must have a valid driver's license, access to a personal vehicle, and proof of insurance to complete bank deposits.
Physical Readiness: Comfortable with tasks such as cleaning restrooms, taking out trash, and maintaining outside areas like pumps.
Minimum Age Requirement:
18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO
21+ years old in all other states
Communication Skills: Proficient in English with basic math skills.
Pass Pre-Employment Screenings: Drug test and background check required.
Willing to Learn: Especially in Tennessee, where Topshelf Manager Training is required.
Benefits: For information on benefits offered, please click on the hyperlink below. ***********************************
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
******************************************************************************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
GPM Investments, LLC maintains a drug-free workplace
RequiredPreferredJob Industries
Retail
$12 hourly 53d ago
Night Shift Lead Plant Technician
Clements Fluids
Shift leader job in Logansport, LA
Clements Fluids is looking for a dedicated and mechanically inclined Night Shift Lead Plant Technician to join our team. This is an exciting opportunity for someone with experience in drilling fluids or oil and gas services who enjoys working in a fast-paced, hands-on environment. We are looking for a process driven, motivated individual who thrives in a team atmosphere and takes pride in getting things done.
Clements Fluids exists to unearth and unleash the God-given potential in every well and every person we encounter. Since 1985, we've built relationships on a foundation of trust, discipline, and excellence, delivering the highest quality products and services in the oil and gas industry. Over the years, Clements Fluids has become a trusted advisor in the field.
We encourage our team to learn and grow in their faith, build intentional and uplifting relationships with co-workers, and bring light into the industry. We remain a purpose-driven, family business with over 100 employees and 10 locations.
Clements Fluids is looking for incredible people to join our team and help accomplish our mission. Together, we will make sure the job is Well Done!
Step 1 - To apply: follow this link: Clements Fluids Career Page
Step 2 - Must complete: Clements Fluids Survey
Step 3 -
Be sure to share with us how you will help us take this role to the next level!
Night Shift Lead Plant Technician
Schedule: 7 Nights On / 7 Nights Off
This role includes all responsibilities of a Plant Technician, with additional leadership and accountability for night shift operations. The Night Shift Lead Plant Technician serves as the on-shift owner of safe operations, people coordination, shift handoffs, and performance results during overnight hours.
Top 5 Responsibilities
1. Safely Execute and Lead Plant Operations
Perform and lead all core Plant Technician operational duties, including blending, loading, unloading, material handling, and inventory movements, while ensuring all night shift work is completed safely, compliantly, and according to standard operating procedures. Operate independently as the senior on-shift decision maker.2. Ensure Quality, Accuracy, and Compliance
Ensure all night shift production meets quality, safety, environmental, and regulatory standards. Verify accuracy of blends, documentation, and processes while reinforcing compliance expectations with all night shift technicians.3. Lead, Coordinate, and Support Night Shift Technicians
Assign work, prioritize tasks, and supervise night shift plant technicians to ensure efficient use of time, equipment, and resources. Provide coaching, troubleshooting, and real-time guidance to maintain productivity and accountability during overnight hours.4. Own Shift Change, Communication, and Performance Metrics
Take full ownership of all shift change duties, including reviewing prior handoffs, documenting night shift activities, and completing a thorough, accurate transition to the day shift. Track, document, and report night shift metrics such as production output, downtime, safety observations, and exceptions.
5. Maintain Plant Readiness, Housekeeping, and Asset Stewardship
Ensure the plant, equipment, and work areas are clean, organized, stocked, and operationally ready at all times. Perform basic troubleshooting, preventive care, and housekeeping to ensure the facility is fully prepared for day shift operations.
What we offer in Benefits
Health Insurance
Dental Insurance
Vision Insurance
STD/LTD Insurance
Paid time off
401k
$23k-31k yearly est. Auto-Apply 7d ago
Popeyes Shift Manager
Southern Ventures
Shift leader job in Minden, LA
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, you may be responsible for:
Food Safety
Internal Communication
Inventory Management
Daily Maintenance and Cleanliness
Managing Crew
Quality Food Production
Exceptional Customer Service
Safety and Security
Scheduling
Training"
There are some items not mentioned in there specifically. Recovering customers with complaints is one.
8am-5pm
4pm-12am
11am-8pm
Are you a coffee enthusiast ready to brew up some fun? CC's Coffee House on Ellerbe Road is seeking a Part-Time Barista to join our energetic team! Imagine crafting delicious drinks, creating a cozy atmosphere, and engaging with our amazing Guests every day.
If you have a passion for great coffee, this is the perfect opportunity for you! Plus, with pay of $9.00 per hour plus tips, you can sip on success while earning some extra dough. Join us in delivering exceptional service and spreading joy, one cup at a time.
As a Team Member you'll be able to enjoy benefits such as free drinks when on shift, Education Assistance, 401(k), Employee Discounts, access to an online Discount Marketplace, and additional benefits when full-time. Apply now and let's brew something wonderful together!
CC's Coffee House: Our Story
Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another.
What does a Barista do?
At CC's Coffee House, our Baristas are the heart and soul of our establishment. From whipping up delicious drinks to offering warm pastries, they ensure every Guest is greeted with a smile and exceptional service. Keeping the location spotless and inviting, our Baristas take pride in maintaining high standards of cleanliness and sanitation. With a knack for precision, they handle transactions with ease, making sure every payment is accurately recorded in our point-of-sale systems.
Join us in delivering excellence with every cup and creating a welcoming space for our valued guests.
What matters most
To thrive as a Barista at CC's Coffee House, you'll need a blend of essential skills. Providing top-notch guest service is key, as you'll be creating a welcoming atmosphere for our Guests. With a dash of multitasking abilities, you'll juggle drink preparations, pastry offerings, and guest interactions seamlessly. Collaboration is in our recipe for success, so working harmoniously with team members is a must. A pinch of basic math skills will come in handy when processing transactions accurately.
Finally, following instructions to a "tea" ensures that every drink is crafted to perfection. If you're ready to mix these skills together in a fast-paced and dynamic environment, we can't wait to welcome you to our team!
Knowledge and skills required for the position are:
guest service
multi-tasking
working with others
basic math skills
Connect with our team today!
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
All applicants will be required to submit to a drug/alcohol screening test prior to being hired. Refusal to submit to such a test will be interpreted as a voluntary withdrawal of application for employment.
$9 hourly 13d ago
Shift Lead
Patty Shack
Shift leader job in Bossier City, LA
Patty Shack in Bossier City, LA is looking for one shift lead to join our 9 person strong team. We are located on 2826 Barksdale Blvd.. Our ideal candidate is a self-starter, punctual, and engaged.
Responsibilities
Interact regularly with customers ensuring a positive experience
Coordinate and facilitate staff member's tasks to ensure timely execution
Train and develop new team members to company standard
Accurately process and reconcile shift payment transactions
Motivate staff while working towards one goal
Qualifications
Outgoing and engaging personality
Strong communication and listening skills
Able to resolve conflicts quickly and efficiently
Experience in a leadership role is a definite plus
We are looking forward to reading your application.
$23k-31k yearly est. 60d+ ago
Shift Lead
Arnold Family of Restaurants, LLC
Shift leader job in Carthage, TX
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts.
WHAT ARE WE LOOKING FOR?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type, able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work, cope well under pressure and thrive on a challenge.
A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together.
You set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers
You want to learn how to run great restaurants from the best restaurant managers in the business
You're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
A QUICK NOTE ON SAFETY
At Pizza Hut, we are passionate about the health and safety of our team members and our customers. In addition to our already high standards of rigorous cleaning and sanitizing, we have introduced new methods, such as curbside carryout and contactless delivery, to help ensure the safety of everyone in our communities. You will be asked to participate in pre-shift temperature screenings and symptom checks, and to wear a mask during your shift. All protocols will be in accordance with local, state and federal guidelines and will be extended to the interview process.
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$24k-32k yearly est. 7d ago
Assistant Manager
Dixie Mart
Shift leader job in Homer, LA
Drive Success as an Assistant Manager at Our High-Energy Convenience Store! From customer service to operations, are you ready to be the steady hand that keeps our store energized and running strong on any shift? We're searching for Assistant Managers who are dependable, driven, and not afraid to roll up their sleeves. Open availability is a must , and you should expect to work weekends, holidays, and primarily second or third shifts. If you thrive in a fast-paced environment and want to grow your career in retail leadership, this is your opportunity.
Responsibilities
What You'll Do:
Support the Store Manager in all aspects of day-to-day operations.
Run the register and assist customers with speed, accuracy, and a great attitude.
Coach and motivate team members to consistently upsell products and promotions.
Help hire, train, and lead a high-performing team focused on customer service and store success.
Step in as acting manager when the Store Manager is off.
Handle inventory, ordering, and merchandising to keep the store fully stocked.
Maintain a clean, welcoming store-including restrooms, trash areas, and fuel pumps.
Create and manage team schedules to ensure full coverage.
Perform daily cash handling, deposits, and oversee store financials.
Provide feedback and leadership that motivates your team to excel.
Other duties as assigned
Why Join Us:
Weekly Pay: Your hard work pays off every week.
Monthly Bonus Potential: Great performance = extra earnings.
401(k) : Invest in your future on Day 1 of Employment
Paid Time Off: Take the time you need to recharge.
Insurance Coverage: Health, dental, vision, and more for your peace of mind.
Career Growth: Develop into a Store Manager or beyond-your future is wide open.
Pay Rate: $12.00/hr
Qualifications
Open Availability: You must be available to work weekends, holidays, and likely second or third shifts.
Reliable Transportation: You must have a valid driver's license, access to a personal vehicle, and proof of insurance to complete bank deposits.
Physical Readiness: Comfortable with tasks such as cleaning restrooms, taking out trash, and maintaining outside areas like pumps.
Minimum Age Requirement:
18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO
21+ years old in all other states
Communication Skills: Proficient in English with basic math skills.
Pass Pre-Employment Screenings: Drug test and background check required.
Willing to Learn: Especially in Tennessee, where Topshelf Manager Training is required.
Benefits: For information on benefits offered, please click on the hyperlink below. ***********************************
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
******************************************************************************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
GPM Investments, LLC maintains a drug-free workplace
RequiredPreferredJob Industries
Retail
How much does a shift leader earn in Shreveport, LA?
The average shift leader in Shreveport, LA earns between $20,000 and $35,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.
Average shift leader salary in Shreveport, LA
$27,000
What are the biggest employers of Shift Leaders in Shreveport, LA?
The biggest employers of Shift Leaders in Shreveport, LA are: