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Site supervisor jobs in Jupiter, FL - 38 jobs

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  • Assistant Site Manager

    National Express Wash Holdco LLC

    Site supervisor job in West Palm Beach, FL

    Job Description What you'll be doing: The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of our car wash location. This role involves managing staff, ensuring exceptional customer service, and maintaining equipment to ensure high-quality service delivery. Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management. Ensure that all car wash equipment functions properly and perform routine checks and maintenance. Assist in recruiting, onboarding, and scheduling employees to meet operational needs. Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally. Assist in managing customer relations, including handling service inquiries and resolving disputes. Promote a customer-focused culture, ensuring staff adhere to service standards and best practices. Assist in managing daily operational reports, including sales, inventory, and equipment status. Identify opportunities for operational improvements and provide recommendations to the Site Manager. Participate in ongoing training and development to stay updated on industry best practices and innovations. What you'll bring to the team: High school diploma or equivalent; associate's degree or higher in Business Management or a related field is a plus. Proven leadership experience, with the ability to guide and motivate teams effectively. Strong leadership skills with the ability to motivate and manage a team effectively. Excellent customer service skills with a focus on creating a positive customer experience. Ability to work independently with minimal supervision, demonstrating high levels of integrity and responsibility. Basic understanding of car wash equipment and maintenance procedures. Strong organizational skills and attention to detail. Ability to handle multiple tasks and work effectively in a fast-paced environment. Ability to work flexible hours, including evenings, weekends, and holidays. Capable of standing for long periods and working outdoors in varying weather conditions, such as rain, snow, and sun. Basic computer proficiency and familiarity with point-of-sale (POS) systems. COMPETENCIES Problem- Solving Team Collaboration Customer Centric Approach Job Knowledge & Technical Skills Drives Results Safety & Compliance El Car Wash Benefits: Full Comprehensive Benefits 401K Retirement Savings Plan with a 4% Match! FREE Money!! On-the-Job Training and Career GROWTH Pet Insurance Work-Life Balance Mental Health Days Paid Time Off Maternity Leave Paternity Leave Tuition Reimbursement Neurodivergent Hiring Program FREE Car Washes! A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started. At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer
    $59k-117k yearly est. 10d ago
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  • Supervisor Mining

    Genesis Minerals Ltd.

    Site supervisor job in Jupiter, FL

    Do you ASPIRE to join a new growth story in West Australian gold? Join us! Accountable. Sustainable. People First. Integrity. Results. Empower. Job Title Supervisor Mining Job Roster * 15/13 roster, FIFO from Perth to Leonora * New Fleet * Owner Operator * Competitive remuneration including bonuses * Ongoing career growth opportunity Job Summary Dealing directly with day to day mine activities and employees Job Statement About the role GMS is seeking to employ a Mining Supervisor - Open Pit to oversee and lead the Loading and Ancillary crew and activities to ensure that production targets are achieved in a timely and safe manner. Reporting to the Mine Superintendent, responsibilities of this role will include; * Ensure safe and efficient mining operations to meet production targets * Lead and manage the load and haul team to achieve production * Delivering effective leadership via engagement, guidance, support and feedback to teams and individuals * Delivery on daily production plans plan and contribution towards the weekly plan. * Ability to coordinate scheduling of work within a work environment with competing demands and moving targets. This role is offered on 15 days on, 13 days off Fly In Fly Out roster from Perth to Leonora then bus to site. About you We are looking for a Mining Supervisor - Open Pit who is highly motivated and enjoys working alongside likeminded professionals in a growing team and company. Someone who is keen to get involved with a project start-up and share their knowledge whilst gaining exposure to multiple parts of the wider business. The ideal candidate for this position will meet the following criteria; * Driver's license (C Class, manual car) * Minimum 5 years' experience including operation of machinery in an open pit mine or quarry * Strong leadership and interpersonal skills * Intermediate competence in MS Office suit (Word, Excel & Powerpoint) * Effective written, verbal and presentation communication skills * Individual and team building skills
    $55k-103k yearly est. Auto-Apply 29d ago
  • Site Supervisor

    Epiq Systems, Inc. 4.8company rating

    Site supervisor job in West Palm Beach, FL

    We are seeking a professional and customer service focused Site Supervisor to join the Epiq team at our prestigious law firm client's downtown office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team. Essential Job Responsibilities Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule Copy Services includes accurately producing copy, print and scan projects per written instructions Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns Works independently on assigned production tasks Handles client complaints as they arise such as: lost parcel, damaged packages, untimely deliveries and other similar situations Qualifications & Requirements High School Diploma or GED Minimum of 1-year professional level work experience in a production setting Previous experience in a client service oriented field Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel Ability to multitask with attention to detail Ability to resolve issues with professionalism and tact Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs Ability to walk, bend, kneel, stand or sit for an extended period of time Hours are from 8:30 AM-5:30 PM The Compensation range for this role is 20.67 to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
    $47k-66k yearly est. Auto-Apply 43d ago
  • Automotive Site Manager

    Integro Professional Services, LLC 4.2company rating

    Site supervisor job in Jensen Beach, FL

    Job Description JOIN OUR TEAM With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career. INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service. Position Summary As the Site Manager, you play a pivotal role in the operational excellence and customer satisfaction of our automotive onsite services division. You are tasked with leading daily operations at your location(s), ensuring efficient operations, a safe and clean work environment, adherence to budget guidelines, and compliance with all company processes and procedures. Your leadership ensures the delivery of outstanding customer service and work quality. Directly reporting to the Zone Manager, you will oversee all Associates at the worksite, embodying professional conduct and fostering a team environment that meets and exceeds our location objectives. What we offer: Competitive compensation with up to $60,000 and growth opportunities! Payroll processed weekly with direct deposit Healthcare options including medical, vision, and dental 401(k) savings and retirement plans Life insurance Paid time off What we are looking for: Respectful and reliable with a positive “team-builder” mindset. Exceptional attention to detail. Strong work ethic with the ability to work in a fast-paced, customer service-driven environment. Present yourself well with a clean, professional appearance. Respectful and professional communication. Proactive, reliable, and trustworthy. Valid driver's license with a clean driving record. Pass drug screening and background check. Primary responsibilities of the position: Managing day-to-day operations and delegate work in a fair and balanced. Communicate with appropriate dealership departments to get forecasts of incoming inventory to for proper scheduling. Ensuring all work is recorded and delegated in the systems. Ensuring All follow Company policies, processes and procedures. Drive productivity while meeting quality expectations consistently. Coaching and developing Associates to grow both personally and professionally. Working with your team to complete work efficiently, inspecting the quality of work being completed while maintaining workspace safety, cleanliness and organization. Building solid partnerships with different departments. Resolving conflicts or complaints from the customers or Associates. Ensuring the highest level of satisfaction is delivered consistently. Willingness to step in and work any job function necessary to insure 100% customer satisfaction. Operate everyday with a positive and “YES” mind set while encouraging the same from fellow Managers and Associates. This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions. Qualifications: Proven experience in automotive detail or related field with managerial responsibilities. Strong leadership, organizational, and communication skills. Demonstrated ability to manage complex operations and lead a diverse team. Commitment to exceptional customer service and quality workmanship. Knowledge of automotive detailing processes and techniques preferred. Apply with us and start your future today! With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. Powered by JazzHR EmITQ49rWM
    $60k yearly 9d ago
  • Part Time Site Manager

    I9 Sports-St. Lucie & Palm Beach, Fl

    Site supervisor job in Port Saint Lucie, FL

    Job DescriptionBenefits/Perks A team-based atmosphere with a focus on Fun! Build leadership skills and gain management experience Online training opportunities Founded in Tampa, Florida, i9 Sports is the nations first and largest youth sports league franchise business in the United States with over 1 million registrations in more than 500 communities from New York to Hawaii. Established in 2003 by Frank Fiume on the principle that the number one reason kids play organized sports is to have fun, not to become the next draft pick. i9 Sports offers youth sports leagues, camps, and clinics for kids ages 3-17 in todays most popular sports such as flag football, soccer, basketball, volleyball, and baseball. With our focus on fun, safety, convenience, and good sportsmanship, i9 Sports is reinventing the youth sports experience for families across the country. Its the way youth sports should be. What does your company do? Job Summary The Site Manager is responsible for providing a superior i9 Sports Experience and overseeing the game-day operations of a venue. This individual must be high-energy, organized, and have strong problem-solving skills. Ideal candidates will have experience working with kids and a desire to learn sports management. We are a customer service-oriented company so those who have had experience Wowing customers have a leg up on the competition. Responsibilities Field set up and breakdown for game day events Manage/supervise part-time staff members and volunteer coaches Supervise the overall operation of a venue including programs operating on schedule Demonstrate core concepts including Sportsmanship values Organize game day equipment and ensure the cleanliness of the venue Consistently demonstrate a positive attitude and superior customer service skills Qualifications Excellent communication & organization skills Highly motivated self-starter; can work independently & solve problems Awareness & ability to take charge of any situation to ensure the safety of players Positive attitude and a strong ability to build professional relationships Ability to work a varied work schedule including weekends (Saturdays and Sundays for the full duration of the season, ~8 weeks) Must be able to pass a National Criminal Background Check
    $39k-73k yearly est. 14d ago
  • Summer Camp Assistant Site Supervisor (3 positions)

    City of Deerfield Beach, Fl 4.2company rating

    Site supervisor job in Deerfield Beach, FL

    Assistant Site Supervisors provide assistance, leading, supervising and maintaining quality control of assigned summer camp program site, campers and counselors. This is a temporary position, working with children 5 through 15 years of age. Reporting to the Site Supervisor, the Assistant Site Supervisor will assist in planning, implementing and participating in well-organized and varied indoor and outdoor recreational/athletic activities and special events. Assistant Site Supervisors are responsible for supporting day-to-day camp operations, administrative duties, supervision and safety of all summer camp program participants. The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. * Provide leadership to camp counselors and campers. * Ensure the staff is complying with policies and procedures set by The City of Deerfield Beach. Including but not limited to, record keeping, adhering to uniform policies and attendance. * Ensure the staff and campers are maintaining daily scheduled routines, traditions and programming. * Know, enforce, and follow all safety guidelines associated with the camp and all program areas. * Assist in supervising as many as 16 staff members and up to 150 children on a daily basis. * Teach young staff to foster positive youth development. * Assist in the program content and structure while working closely with Site Supervisor, camp leadership, parents and families. * Oversee all camp activities to ensure appropriate counselor coverage, and assist counselors with as well as participate in all camp recreational activities and programs (i.e. pool, art/crafts, sports, games etc.). * Regulate and uphold check in/out procedures by requiring ID for all adults and checking registration forms. * Supervise and provide a safe and healthy environment, both physically and mentally, to ensure the operation of a quality children's program. * Organize, lead and provide a variety of high-quality small and large group activities each week. Activities may include crafts, nature, songs, games, opening and closing ceremonies, swimming, Family Night, etc. This includes time spent on the bus. * Manage children's behavior and act as a role model and mentor. Model constructive participation in all daily activities and field trips. * Communicate with campers' parents/guardians regarding experiences and report concerns to camp leadership. * Ensure all children in the assigned group are accounted for onsite, and on field trips; conduct headcount for groups when loading buses, upon trip arrival/departure and throughout the day. * Ensure the camp site is presentable at all times and is kept clean, organized and free of litter. * Interact effectively and professionally with fellow employees, program participants, supervisors, staff, instructors, and the general public. * Assist in maintaining accurate program records including incident reports, logbook documentation, and daily attendance. * Know and understand ALL emergency procedures associated with the camp program. * Punctuality and regular attendance are essential functions of the position. * Perform special projects and other duties as assigned. * Full attendance for the nine-week summer and attend all staff meetings and training. * Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: * Prior experience working with children ages 5 - 15; minimum one (1) season of paid experience with a summer camp, school or recreational program; certified teachers with a minimum of one (1) year teaching experience; one (1) year previous summer recreation leader experience, OR an equivalent combination of education and experience. * Must be 18 years or older. * High School Diploma or equivalent certificate. * First Aid and CPR Certification is mandatory, and must be current throughout camp. KNOWLEDGE, SKILLS AND ABILITIES: * Demonstrated knowledge of, and experience with leadership/programming in recreational or educational environments. * Ability to manage individual and group behavior in various activities and settings. * Knowledge and ability to apply leadership and behavior-management techniques effectively. * Ability to work with children of various ages by demonstrating patience, enthusiasm, and the ability to handle disruptive children effectively. * Ability to interpret and appropriately apply health and safety procedures. * Ability to lead and supervise others. * Ability to serve as a positive role model, including attitude, punctuality, treating others with respect, sportsmanship, etc. * Ability to establish and maintain effective working relationships with fellow employees, parents/guardians. PHYSICAL DEMANDS: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. * Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or skill, adeptness and speed in the use of the fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy. WORK ENVIRONMENT: Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. * Involves routine and frequent exposure to: * Bright/dim light; Dusts and pollen. * Extreme heat and/or cold; Wet or humid conditions. WORK HOURS: Sunday-Saturday with varied shifts/hours between 7:30am-10:00pm (Required to work nights, weekends and holidays to meet the business/program needs of the City. Hours may change based on operational needs.) CONDITIONS OF EMPLOYMENT * Background check (fingerprinting) is required; all fingerprints will be checked through State of Florida's Volunteer and Employee Criminal History System (VECHS) and the Department of Children and Families (DCF). * Must successfully pass drug test and physical exam. * Mandatory First Aid & CPR Certification. Certification will be provided during training. * Mandatory orientation for those selected prior to the start of camp. Location and specific dates/times will be announced at a later date. * Must be available to work for the entire program at assigned location. * Mandatory workday for the July 4th Celebration at the beach. * Work shifts vary from 7:30 AM - 8:30 PM, Monday through Friday. (the city does not guarantee a consistent schedule ex 8-4) * Temporary position, with no employee benefits or paid time off. STAFF TRAINING DATES-Dates subject to change if required: May 30: 9:00am - 3:00pm (HR Onboarding and FRPA Training) June 2: 9:00am - 2:00pm (First Aid/CPR, if needed) June 4: 6:00pm - 9:00pm (Parent Orientation) June 5: 6:00pm - 9:00pm (All staff Training) SUMMER CAMP DATES June 8th- July 31st(8 Weeks) Extended Camp August 3rd- 7th ESSENTIAL SAFETY FUNCTIONS It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. AMERICANS WITH DISABILITIES ACT COMPLIANCE The City of Deerfield Beach is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. * The City of Deerfield Beach values the service veterans and their family members have given to our country, and supports the hiring of returning service members and military spouses. Under the directive of House Bill 531 (2025), please see link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website. ******************************** Applications to the City of Deerfield Beach are reviewed as received. Early application is encouraged, as this posting may close at any time.
    $25k-31k yearly est. 5d ago
  • OSP Field Supervisor

    Wire3

    Site supervisor job in Fort Pierce, FL

    Wire 3 is dedicated to providing affordable, high-speed, and high-bandwidth internet services to households in our local communities. Our mission is to not only deliver the best internet experience in Florida but also provide the exceptional customer care our customers deserve. With cutting-edge fiber optic technology at its core, Wire 3 ensures ultra-fast, reliable connections, minimizing disruptions and maximizing your online experience. Backed by private equity, Wire 3 is on an exciting trajectory of rapid growth. We're actively seeking driven, talented individuals to join our team of passionate and collaborative professionals who share a common vision of excellence. If you're looking to be part of a dynamic and fast-growing organization, we'd love for you to help us continue delivering industry-leading service to our customers. JOB OVERVIEW: The OSP-Field Supervisor is responsible for ensuring construction project activities comply with company and permit requirements. Supporting the overall project schedule by providing technical support for construction, including participation in planning, execution, quality control, and completion of the work. The OSP-Field Supervisor is responsible for developing a basic understanding of the business and project context in a way to understand exactly what is being asked by the OSP placing crews. Additionally, they will assist in ensuring project compliance with the Wire 3 established Project Management Methodology (PMM) and uphold Wire 3 safety and quality management protocols. RESPONSIBILITIES: Serves as primary liaison between Regional Manager, Construction Manager and the QA/QC Tech's Contribute to the management of overall project performance Under guidance, assists in identifying potential stakeholder conflicts and facilitating resolution Communicate project risks to the Regional Manager as they arise and assist in development of appropriate risk mitigation steps Assists in implementing project/program plans as assigned Assist and guide QA/QC Techs on areas of completion and inspection ready segments of construction Effectively communicate within assigned project population Responsible for safe work practices and implementing company safety programs for all internal and subcontractor crews throughout his/her area of responsibility. Works with local governing agencies, subcontractors to meet or exceed production goals as established in the fiscal year business plan. Supports the Utility Coordinator on the utility locate process to ensure a continuous workflow and mitigate downtime for OSP placing crews on their respective areas of work. Provides documentation, reports, and information to Regional Management as directed. Care of the equipment fleet under their direction and coordinates maintenance. Manages and controls the use and application of tools utilized during the construction process. Utilizes the established company tracking methods and systems to report crew productivity for reporting weekly job progress on the work. Other duties as assigned. REQUIRED SKILLS / ABILITIES: Excellent time management Effective written and verbal communication skills EDUCATION / EXPERIENCE: College Degree or Technical Certification preferred Previous experience managing projects for OSP required Previous over site of contractors very useful. PHYSICAL REQUIREMENTS: Will be in the field as well as in an office environment. Must be ambulatory on a variety of terrain, indoors and at outside job sites. BENEFITS: Company-paid premiums for medical, dental, and vision insurance for you and your dependents Dynamic environment with diverse growth opportunities Emphasis on learning and development to support career and personal growth Work-life balance - 120 hours paid time off (PTO) after 90-day probation period 40 hours of paid sick leave 6 major paid holidays off 401(k) plan with company match. EOE STATEMENT: Wire 3 is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Wire 3 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Wire 3 are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Wire 3 will not tolerate discrimination or harassment based on any of these characteristics. Wire 3 encourages applicants of all ages.
    $33k-52k yearly est. Auto-Apply 60d+ ago
  • Assistant Site Manager

    I9 Sports 4.2company rating

    Site supervisor job in Wellington, FL

    Benefits/Perks A team-based atmosphere with a focus on Fun! Opportunity to foster community-based relationships Online training opportunities Founded in Tampa, Florida, i9 Sports is the nation's first and largest youth sports league franchise business in the United States with over 1 million registrations in more than 500 communities from New York to Hawaii. Established in 2003 by Frank Fiume on the principle that the number one reason kids play organized sports is to have fun, not to become the next draft pick. i9 Sports offers youth sports leagues, camps, and clinics for kids ages 3-15 in today's most popular sports such as flag football, soccer, basketball, volleyball, and baseball. With our focus on fun, safety, convenience, and good sportsmanship, i9 Sports is reinventing the youth sports experience for families across the country. It's the way youth sports should be. What does your company do? Job Summary The Assistant Site Manager is responsible for providing a superior i9 Sports Experience and assist with the overseeing of game-day operations of a venue. This individual must be high-energy, organized, and have strong problem-solving skills. Ideal candidates will have experience working with kids and a desire to learn sports management. We are a customer-service oriented company so those who have had experience "Wowing" customers have a leg up on the competition. Responsibilities Field set up and breakdown for game day events Assist with managing/supervising part-time staff members and volunteer coaches Assist with supervising the overall operation of a venue including programs operating on schedule Demonstrate core concepts including Sportsmanship values Organize game day equipment and ensure the cleanliness of the venue Consistently demonstrate a positive attitude and superior customer service skills Qualifications Excellent communication & organizational skills Highly motivated self-starter; can work independently & solve problems Awareness & ability to take charge of any situation to ensure the safety of players Positive attitude and a strong ability to build professional relationships Ability to work a varied work schedule including some nights and weekends and some evenings (for the full duration of the season, ~7 weeks) Be sure to opt-in to texting so we can reach out to you! Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. Compensación: $18.00 - $20.00 per hour With over 3.5 million registrations in communities across the country, i9 Sports is the nation's largest multi-sport provider focused solely on high-quality, community-based youth sports programs. We offer youth sports leagues, camps and clinics for kids ages 3 and up in today's most popular sports such as: flag football, soccer, basketball, baseball, volleyball, and lacrosse. To achieve our mission of helping kids succeed in life through sports, i9 Sports provides a youth sports experience unlike any other, teaching the importance of good sportsmanship on the field and in life. We are committed to providing age-appropriate instruction, making sports fun for kids, and convenient for today's busy families. To us, it's The Way Youth Sports Should Be. Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.
    $18-20 hourly Auto-Apply 60d+ ago
  • Assistant Site Manager Job

    Zips Car Wash 3.5company rating

    Site supervisor job in Boynton Beach, FL

    Apply Now Why You'll Love This Job Are you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Site Manager position at ZIPS Car Wash located at 3008 S Congress Ave Boynton Beach, FL, is the perfect position for you! As our Assistant Site Manager, you will oversee the smooth daily operations of the car wash and support the entire car wash experience. You will collaborate closely with site leadership to train the team, drive and deliver exceptional customer service, and achieve business goals! Starting pay for this position is: $16 / hour + Bonus & Commission Pay! * Pay may vary based on experience. Rewards for YOU: * Competitive Hourly Pay Based on Experience * Incentive/Commission Pay * DailyPay. Get paid daily! * Flexible Scheduling; Morning & Evening Shifts Available * Tuition Reimbursement * Free Car Washes * 401K Match * Health, Dental and Vision insurance * Paid Time Off Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our Assistant Site Manager position! Responsibilities * Welcome and engage with customers in a warm, friendly manner * Engage customers and enroll and support our Unlimited Wash Club * Safely and efficiently load every vehicle with clear hand signals and a smile * Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests * Conduct daily preventative maintenance program according to schedule * Conduct equipment repairs pro-actively and troubleshoot problems quickly * Perform cleaning procedures of the tunnel and equipment daily * Maintain appearance of outside landscaping and ensure all vacuums are functioning * Ability to open and close site and facilitate daily operations * Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service * Ensure all paperwork is completed accurately and submitted on time on days and shifts managed Skills & Qualifications * 1 year of experience leadership in sales or customer service in a professional or personal capacity * Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment * High School Diploma or Equivalent * Preferred: Associate degree or higher in business or related field * Preferred: Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable * Preferred: Car Wash experience ASM_FLBOY_Congress Job number: 162103 Apply Now
    $16 hourly 52d ago
  • Medical Center Supervisor (63503)

    Sanitas 4.1company rating

    Site supervisor job in Boca Raton, FL

    “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic sites. They provide all medical specialists with resources necessary to meet the needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Patient Experience - Achieve NPS (Net Promoter Score) goal. Physical presence in the waiting room during operating hours. Informing patients of any delays beyond appointment time. Make sure that patients leave informed of all their next steps and care treatment. Talks to patients randomly to ask about their experience and identifies promoters for Google reviews. Deescalate potential patient complaints - those patients that seem inpatient and/or had a bad experience. Reduces the complaints ratio (per 500 visits). Address the complaints. Identifies causes to avoid future similar complaints. Increases Social Media reviews. Scheduling - Ensures appointment availability per provider and center meets established goals. Reviews and coordinates action plan with providers and/or medical director/lead to resolve any challenges with appointment availability. Pre-Visit - Leads daily Huddles with clinical and operational staff. Ensures clinical and administrative Pre-Visit Planning Completion. Visit - Ensure PCP Visits satisfaction. PCP Cycle time: Total time a patient spends in the medical center from check-in until check-out for PCP visits. Optimize utilization of the providers. Achieves Access Metrics goals. Reduces No-Show rate. Monitors that operational processes like check in and check out are followed according to established workflows and requests training for staff if necessary. Reduces patient's cancellations. Ensures referrals and HIM processes are followed according to established workflows. Urgent Care - Ensures patient satisfaction and operational excellence during UC Visits. Laboratory - Ensures patient satisfaction and operational excellence during LAB Visits. Diagnosing Imaging - Ensures patient satisfaction and daily operational excellence during DI Visits and with DI techs. Ensure the best use of the Installed Capacity and its utilization in the DI Service. Coordinates with the DI transversal lead the plan to improve LAB service results and performance. Ensure patient navigation between medical centers, Keralty Hospital and Preferred DI Centers Network. Ensures goals accomplishment at the regional level. Structure action plan between OM and Regional to achieve defined KPI goals set forth by DI leadership. Management of eCW schedules by OM. Management of day-to-day tech schedules, payroll and PTO requests. Collaboration with DI leadership and OM for HR dept needs and budgets based on reported volume and growth. Telephone Encounters - Assures Telephone Encounters buckets are addressed daily within 24 hours. Human Resources - Ensures required staffing for Clinical Ops positions are met based on budget needs. Monitors and approves OT only as necessary vs budget. Identifies and Recognizes employee of the month based on patient experience, patient feedback, staff feedback and performance. Strives and promotes Teamwork. Assures dress code company policy is followed according to guidelines - orders uniforms for staff. Promotes a healthy work environment with open lines of communication. Facilities Maintenance - Ensures facility cleaning and Order. Address equipment issues. Coordinates with Facilities department preventive tasks for the infrastructure. Reports - Generates and analyzes the reports to guarantee patient and staff satisfaction. New Products and Services - Supports new products and services implementation at the Medical Center. Administrative - Packing Slips. Ensures inventories for Office and Medical Supplies. Develop specialist Timesheets. Perform Inventory Management. Report System issues to IT in a timely manner. Growth - Encourage growth. Emergency Preparedness - Activates the emergency plan in the medical center. Safety - Ensure that the employees are trained and informed about the company safety policy. Enforce safe work practices and procedures. Encourage employees to identify and report unsafe or unhealthy workplace conditions or hazards. Take the proper actions to correct or prevent the unsafe or unhealthful conditions present in the workplace. Ensure the proper conditions of the safety emergency/rapid response equipment. Perform safety walkthroughs of the facility to identify possible unsafe or unhealthy conditions. Verify that the employee's performance meets the safety expectations. Ensure all the patients feel in a safe and healthy environment. Qualifications Supervisory Responsibilities Monitors how center staff are servicing patients. Responsible and accountable for all facets of facility performance and oversight of all facility-level teammates. Reports to Regional Ops the staff that are not engaged with service standards/expectations and creates an action plan to put in place. Monitors that CCAs are calling and welcoming patients from the waiting area properly. Leads daily Huddles with clinical and operational staff. Ensures required staffing for Clinical Ops positions are met based on budget needs. Creates Staff schedules: shifts (monthly) PTO/Coverage while maintaining patient satisfaction and operational excellence. Ensure that the employees are trained and informed about the company safety policy. Required Education Bachelor's degree. Required Experience Minimum 5 years supervisory experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Computer knowledge required (Word, Excel, Internet). Customer Service skills and training. HIPAA testing required. Responsible for compliance with on-call rotation. Knowledge and skills with payroll systems. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Preferred Qualifications Previous experience in healthcare preferred. Financial Responsibilities This position currently handles physical money or negotiates contracts. Cash Reconciliation Report - assure PRC runs report. Weekly Bank Deposits. Take responsibility for petty cash. Open encounters report - assure report running daily. Ensure all the encounters can be claimed. Budget Responsibilities This position has budget responsibilities. Maintain the budget of the medical center. Comply with the administrative cost under the established budget. Languages English Advanced Spanish Preferred Creole Preferred Travel Available for travel for company necessity upon request. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X
    $34k-53k yearly est. 12d ago
  • Field Supervisor

    Blue Streak 1

    Site supervisor job in Lake Worth, FL

    We are seeking a Field Supervisor to become a part of our team! Your responsibilities will include but are not limited to keeping production and quality best in class, communicating with Blue Streak customers, city officials and the public. You will supervise the production and operations. As the manager of field operations your daily duties include managing the scheduling of jobs and performing routine review of quality control field checks, assigning crews work, verifying permit applications, overseeing employee issues including overtime, fleet maintenance and maintaining warehouse stock levels are also a part of your job oversight duties. You will diligently inspect and approve the process from beginning to end of all aspects regarding the construction projects. Also, you will be accountable for the reviewing of daily reports and highlighted prints. Once construction projects are complete, all documentation will be forwarded to the customer for final billing. You will be held accountable to make the E.C.D. issued at the time of awarded job and making weekly revenue targets without failure. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Work Location: In person
    $33k-52k yearly est. Auto-Apply 15d ago
  • Patient Access Center Supervisor - Boynton Beach, Florida

    NYU Langone Health

    Site supervisor job in Boynton Beach, FL

    We have an exciting opportunity to join our team as a Patient Access Center Supervisor. This Supervisor role is responsible and accountable for supervising a team of Access Center Representatives (ACRs) and their activities to ensure that the organizations vision and business objectives are met. This position will lead, manage and support a team of ACRs to achieve consistent results. Provides direct supervision of and support to ACRs via the monitoring of quality, performance, and availability. This includes, but is not limited to participating in the development of ACRs, coaching and establishing individual development plans and routine performance reviews, assisting in managing workflow; reporting on trends; and collaborating with other Patient Access Center (PAC) leaders. Job Responsibilities: Ensure that ACRs are trained appropriately, follow correct procedures, and maintain a high degree of quality work. Work with other PAC leaders to manage daily work assignments and workflow. Provide support to the PAC by participating in regular quality monitoring, supporting Patient Access Center metrics and performance management, report generation, intra-day schedule adherence, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC applications. Assist in ensuring all scripts and critical directives for scheduling remain current ; ensures constant feedback loop between ACR's and leadership on changes made Keep up-to-date on all communications/updates within the Patient Access Center and cascade to their teams when appropriate and in a manner that ensures understanding and compliance. Serve as the first point of escalation and respond to ACR inquiries via group chat or in person interactions directly related to answering questions while agents are taking calls. Ensure adherence to quality calibration sessions which ensure consistency with departmental standards of quality assurance. Supervisors will continue to build upon these sessions with daily feedback and weekly/monthly coaching. Responsible for supporting advanced scheduling workflows and processes inclusive of supporting multispecialty and specialty initiatives. Report trending errors to PAC leadership. Promote best practices with regard to physician protocols to schedule appointments for NYU FGP specialties and meet established Access Center performance goals. Assist in hiring and onboarding new employees as required. Understands and continuously monitors Key Performance Indicator (KPI) standards including but not limited After Call Work (ACW), Average Handle Time (AHT), etc. Able to assist team members in managing conversations with a high level of sensitivity and uses good judgment when determining and documenting appropriate disposition. Motivates and inspires their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility. Promote and enforce the utilization of NYU FGP Healthcare systems, Patient Access Center (PAC) applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc. Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes. Lead and ensure compliance in multidisciplinary quality and service improvement teams, as appropriate. May be called upon to lead trainings to agents on new practices or refresher trainings. Provide an excellent experience to NYU FGP patients, customers, and providers. Demonstrate regular, consistent, and punctual attendance and enforce the same adherence with their team members. Adheres to and enforces uniformly Access Center policies and procedures. Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate. Works collaboratively with colleagues and site leadership to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.). Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Perform other duties as assigned particularly as it relates to the demands of the Patient Access Center. Minimum Qualifications: To qualify you must have a Associates degree with 1-3 years work experience or a High School Diploma with 3 years work experience preferably in a Contact center Setting. At least 1 year of direct experience in a Supervisory/leadership role, preferably in an inbound Contact center. Must be able to work a full-time schedule between the hours of 5:00am-5:00pm Preferred Qualifications: Experience managing within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal."
    $30k-48k yearly est. 43d ago
  • Security Operations Center (SOC) Supervisor

    Crisis24

    Site supervisor job in Boca Raton, FL

    operates on-site in Boca Raton, FL. This is not a Cybersecurity position. Security Operations Center (SOC) Supervisor Location: Boca Raton, FL Who We Are Looking For The SOC Supervisor must be detail oriented, have strong skills in communication, writing, critical thinking, and display a “team-first” mentality. Daily responsibilities will focus on managing day-to-day SOC operations, to include performing quality checks, running incidents, scheduling, taking part in gap analysis, work on projects and program buildout as needed, and recording and presenting operational data. The Supervisor will be the SOC expert and supervisor on shift, executing clear command and control of SOC activities to ensure all deliverables are completed in a timely and quality manner. In addition to Crisis24 Leadership, this supervisor position will also report directly to client Corporate Security stakeholders. Essential Functions Include: • Quality Assurance -The Supervisor must oversee the quality of work performed by their Team of Analysts and ensure that all deliverables meet the client's and Crisis24's standards. They must also conduct regular quality audits and provide feedback and coaching to improve performance. • Client Relationship Management - The Supervisor must establish and maintain positive relationships with the client's representatives and ensure that all communication is professional and respectful. They must also identify and address any concerns raised by the client and ensure that all issues are resolved in a timely and satisfactory manner. • SOC Meetings - The Supervisor must attend meetings involving the SOC and generate meeting notes for future reference and record-keeping purposes. They must also participate in other meetings assigned to represent the SOC and ensure that all relevant information is communicated to their Team. In the event the Supervisor cannot attend a client leadership meeting - designated Crisis24 leadership or an approved Lead will represent the SOC. • Project Management - The Supervisor must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team. • Seek Continuous Improvement - The Supervisor must continuously evaluate and improve the SOC's processes and procedures to increase efficiency, effectiveness, and customer satisfaction. They must also ensure that all employees are trained in improvements and that feedback is solicited and acted upon. • Personnel Issues - The Supervisor must assess and provide support and guidance to employees who approach them with personal problems that may impact on their work performance. They must also provide feedback to the Crisis24 Operations Manager & Director level leadership for HR escalations and ensure that employee privacy is maintained. • Procedural Updates - The Supervisor must review Analyst suggestions for updating processes or procedures and determine whether it is feasible to implement the proposed changes. They must also communicate these changes to their Team and ensure that they are properly trained in the updated procedures. • Sick Leave: The Supervisor must make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate via email all changes made and ensure that proper documentation for sick leave is maintained. • Investigation and Follow-Up: The Supervisor must investigate and follow up on any "misses" highlighted by the client's Management. They must ensure that all incidents are properly documented and that corrective actions are taken to prevent future incidents. What You Will Work On • Operational supervision of all Analysts providing services and deliverables • Support Analysts with escalations • Support the creation of market, neighborhood, city, and location risk assessments • Assist in collecting and reviewing metrics and reporting requirements • Coordination efforts, including but not limited to: o Assisting in emergency response o Tracking of critical equipment checks o Distribution of emergency and non-emergency communications to Client personnel and key stakeholders • Perform quality assurance activities What You Will Bring • Bachelor's degree in a related field is required. • Master's degree in a related field is preferred. • 3 - 5+ years of leading teams, projects, or functions within the security operations or SOC environments. • Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management • Must be well-versed in current technologies and open-source search methodologies • Must be a competent user of Microsoft Suite and Google Suite • Must be willing to sign an NDA and maintain strict confidentiality • Must be able to communicate effectively, both verbally and in writing • Ability to maintain a professional demeanor during stressful situations • Must be able to quickly adapt and excel in dynamic situations • Demonstrated organizational and time management skills • Successful client management experience • A demonstrated history of effective conflict resolution skills • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations • Ability to attend training events and mandatory meetings that fall outside normal work hours • Ability to work 8 to 12-hour shifts both days and nights Work Environment With or without reasonable accommodation, requires the physical and Mental capacity to Effectively perform all essential functions. In addition to other demands, the demands of the job include: • Undergoing and meet company standards for background and reference checks, and drug tests if required • Exposure to sensitive and confidential information • Regular computer usage • Ability to handle multiple tasks concurrently • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment • Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling • Must be flexible with the ability to work evenings, odd hours, and weekends with little notice • Frequent sitting and/or standing
    $30k-48k yearly est. 10d ago
  • Security Operations Center (SOC) Supervisor

    iJET

    Site supervisor job in Boca Raton, FL

    operates on-site in Boca Raton, FL. This is not a Cybersecurity position. Security Operations Center (SOC) Supervisor Location: Boca Raton, FL Who We Are Looking For The SOC Supervisor must be detail oriented, have strong skills in communication, writing, critical thinking, and display a "team-first" mentality. Daily responsibilities will focus on managing day-to-day SOC operations, to include performing quality checks, running incidents, scheduling, taking part in gap analysis, work on projects and program buildout as needed, and recording and presenting operational data. The Supervisor will be the SOC expert and supervisor on shift, executing clear command and control of SOC activities to ensure all deliverables are completed in a timely and quality manner. In addition to Crisis24 Leadership, this supervisor position will also report directly to client Corporate Security stakeholders. Essential Functions Include: • Quality Assurance -The Supervisor must oversee the quality of work performed by their Team of Analysts and ensure that all deliverables meet the client's and Crisis24's standards. They must also conduct regular quality audits and provide feedback and coaching to improve performance. • Client Relationship Management - The Supervisor must establish and maintain positive relationships with the client's representatives and ensure that all communication is professional and respectful. They must also identify and address any concerns raised by the client and ensure that all issues are resolved in a timely and satisfactory manner. • SOC Meetings - The Supervisor must attend meetings involving the SOC and generate meeting notes for future reference and record-keeping purposes. They must also participate in other meetings assigned to represent the SOC and ensure that all relevant information is communicated to their Team. In the event the Supervisor cannot attend a client leadership meeting - designated Crisis24 leadership or an approved Lead will represent the SOC. • Project Management - The Supervisor must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team. • Seek Continuous Improvement - The Supervisor must continuously evaluate and improve the SOC's processes and procedures to increase efficiency, effectiveness, and customer satisfaction. They must also ensure that all employees are trained in improvements and that feedback is solicited and acted upon. • Personnel Issues - The Supervisor must assess and provide support and guidance to employees who approach them with personal problems that may impact on their work performance. They must also provide feedback to the Crisis24 Operations Manager & Director level leadership for HR escalations and ensure that employee privacy is maintained. • Procedural Updates - The Supervisor must review Analyst suggestions for updating processes or procedures and determine whether it is feasible to implement the proposed changes. They must also communicate these changes to their Team and ensure that they are properly trained in the updated procedures. • Sick Leave: The Supervisor must make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate via email all changes made and ensure that proper documentation for sick leave is maintained. • Investigation and Follow-Up: The Supervisor must investigate and follow up on any "misses" highlighted by the client's Management. They must ensure that all incidents are properly documented and that corrective actions are taken to prevent future incidents. What You Will Work On • Operational supervision of all Analysts providing services and deliverables • Support Analysts with escalations • Support the creation of market, neighborhood, city, and location risk assessments • Assist in collecting and reviewing metrics and reporting requirements • Coordination efforts, including but not limited to: o Assisting in emergency response o Tracking of critical equipment checks o Distribution of emergency and non-emergency communications to Client personnel and key stakeholders • Perform quality assurance activities What You Will Bring • Bachelor's degree in a related field is required. • Master's degree in a related field is preferred. • 3 - 5+ years of leading teams, projects, or functions within the security operations or SOC environments. • Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management • Must be well-versed in current technologies and open-source search methodologies • Must be a competent user of Microsoft Suite and Google Suite • Must be willing to sign an NDA and maintain strict confidentiality • Must be able to communicate effectively, both verbally and in writing • Ability to maintain a professional demeanor during stressful situations • Must be able to quickly adapt and excel in dynamic situations • Demonstrated organizational and time management skills • Successful client management experience • A demonstrated history of effective conflict resolution skills • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations • Ability to attend training events and mandatory meetings that fall outside normal work hours • Ability to work 8 to 12-hour shifts both days and nights Work Environment With or without reasonable accommodation, requires the physical and Mental capacity to Effectively perform all essential functions. In addition to other demands, the demands of the job include: • Undergoing and meet company standards for background and reference checks, and drug tests if required • Exposure to sensitive and confidential information • Regular computer usage • Ability to handle multiple tasks concurrently • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment • Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling • Must be flexible with the ability to work evenings, odd hours, and weekends with little notice • Frequent sitting and/or standing
    $30k-48k yearly est. 60d+ ago
  • Armed Field Supervisor/Security Experience Only/Military/FLE FT

    St. Moritz Security Service 4.1company rating

    Site supervisor job in West Palm Beach, FL

    Why St. Moritz? Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well -established company with over 43 years in the industry. No security program can be successfully implemented without quality people to execute the program. The ST. MORITZ DIFFERENCE is our PEOPLE. From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible. Job Skills / Requirements Location: west Palm Beach, FL Schedule: 1st Shift Pay: $21.00 Primary Purpose and Function The Security Supervisor is responsible for providing security services at assigned locations with a focus on observing and reporting. Duties include, but are not limited to monitoring and reporting all activity, conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrol of applicable interior and/or exterior areas; reporting suspicious activities, suspicious persons, writing detailed narrative reports, maintaining daily activity reports (DAR's), enforcing post orders, site rules, regulations, policies, procedures, and responding to emergency situations requiring security assistance. Essential Functions and Responsibilities The following are the duties that are necessary to satisfy the minimum requirements of the position. Other duties may be assigned on an as-needed basis. * Responsible for executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines and as directed by SMSSI Management. * May be responsible for conducting walking patrols of building/facility (or assigned areas within or outside the building/facility) and include vehicular patrols, golf cart patrols and/or bicycle patrols. * Responsible for identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations. * Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or a variety of other safety and security roles. * Write detailed, accurate, and legible incident reports during shift, including notation of any unusual activities and how issues were resolved. Responsible for contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift. * Responsible for knowing all site-specific policies and procedures, and implementing emergency response activities as appropriate. * Responsible for following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards. * Responsible for participating in all company and site required orientation and training programs. * Respond to any incidents that occur during shift, in conformity with the Post Orders and the Company's Use of Force Policy, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner. * Conduct security, customer service, or support function(s) as directed by supervisor or in support of client request(s). Minimum Qualifications To perform this job successfully, candidates must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Minimum high school diploma or equivalent required. * Current or prior military experience, or college education in the security field desirable. * Minimum 1-3 years of professional-level work experience preferred. Prior experience in the security industry, law enforcement, military, and/or customer service highly desired. Experience in scheduling, operations, or other functions of the security industry a plus. * Must possess a valid registration/permit/license required by the state in which the employee is employed. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test where required by the Company or client. Some clients require additional background screening, testing, and procedures. Additionally, as a condition of continued employment, employee must maintain current active status of all necessary registrations/licenses/permits required by the jurisdiction and must carry the appropriate documents at all times while on duty. * May require a current state driver's license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or bicycle if assigned to a position requiring operation of such. * Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required. * Ability to write effective, concise, and legible reports. * Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe. * Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. * Professional, articulate, and able to use good independent judgment and discretion. * Outstanding verbal and written communication skills required. * Ability to successfully interact at all levels within the organization, including with clients, while functioning as a team player. FL #B2300015, BB2600010, BB1900021 Certification Requirements (All) Florida D License Additional Information / Benefits Benefits: Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, 401K/403b Plan
    $21 hourly 13d ago
  • Field Supervisor Trainee No Experience Required

    Statewide Window and Doors 3.7company rating

    Site supervisor job in Deerfield Beach, FL

    Field Supervisor Trainee Looking for a career that pays well without the pressure of selling? Join our team and earn $50K to $125K per year - no selling involved! Responsibilities: • Canvass local neighborhoods to identify homes with old original windows and roofing • Talk with homeowners about the benefits of brand new impact windows & roofing • Schedule appointments for FREE inspections • Learn how to recruit, train, and manage a team of canvassers Qualifications: • Outgoing personality • Strong communication skills • Driven to achieve goals • Must have a car or a truck Compensation: • Salary, Commission & Bonus (Earn $50,000 to $125,000 per year) • 5-day work schedule (No Weekends!) • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.
    $34k-53k yearly est. 10d ago
  • Assistant Site Manager

    National Express Wash Holdco LLC

    Site supervisor job in Lake Worth, FL

    Job Description What you'll be doing: The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of our car wash location. This role involves managing staff, ensuring exceptional customer service, and maintaining equipment to ensure high-quality service delivery. Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management. Ensure that all car wash equipment functions properly and perform routine checks and maintenance. Assist in recruiting, onboarding, and scheduling employees to meet operational needs. Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally. Assist in managing customer relations, including handling service inquiries and resolving disputes. Promote a customer-focused culture, ensuring staff adhere to service standards and best practices. Assist in managing daily operational reports, including sales, inventory, and equipment status. Identify opportunities for operational improvements and provide recommendations to the Site Manager. Participate in ongoing training and development to stay updated on industry best practices and innovations. What you'll bring to the team: High school diploma or equivalent; associate's degree or higher in Business Management or a related field is a plus. Proven leadership experience, with the ability to guide and motivate teams effectively. Strong leadership skills with the ability to motivate and manage a team effectively. Excellent customer service skills with a focus on creating a positive customer experience. Ability to work independently with minimal supervision, demonstrating high levels of integrity and responsibility. Basic understanding of car wash equipment and maintenance procedures. Strong organizational skills and attention to detail. Ability to handle multiple tasks and work effectively in a fast-paced environment. Ability to work flexible hours, including evenings, weekends, and holidays. Capable of standing for long periods and working outdoors in varying weather conditions, such as rain, snow, and sun. Basic computer proficiency and familiarity with point-of-sale (POS) systems. COMPETENCIES Problem- Solving Team Collaboration Customer Centric Approach Job Knowledge & Technical Skills Drives Results Safety & Compliance El Car Wash Benefits: Full Comprehensive Benefits 401K Retirement Savings Plan with a 4% Match! FREE Money!! On-the-Job Training and Career GROWTH Pet Insurance Work-Life Balance Mental Health Days Paid Time Off Maternity Leave Paternity Leave Tuition Reimbursement Neurodivergent Hiring Program FREE Car Washes! A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started. At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer
    $59k-117k yearly est. 19d ago
  • Medical Center Supervisor (62821)

    Sanitas 4.1company rating

    Site supervisor job in Coral Springs, FL

    “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic sites. They provide all medical specialists with resources necessary to meet the needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Patient Experience - Achieve NPS (Net Promoter Score) goal. Physical presence in the waiting room during operating hours. Informing patients of any delays beyond appointment time. Make sure that patients leave informed of all their next steps and care treatment. Talks to patients randomly to ask about their experience and identifies promoters for Google reviews. Deescalate potential patient complaints - those patients that seem inpatient and/or had a bad experience. Reduces the complaints ratio (per 500 visits). Address the complaints. Identifies causes to avoid future similar complaints. Increases Social Media reviews. Scheduling - Ensures appointment availability per provider and center meets established goals. Reviews and coordinates action plan with providers and/or medical director/lead to resolve any challenges with appointment availability. Pre-Visit - Leads daily Huddles with clinical and operational staff. Ensures clinical and administrative Pre-Visit Planning Completion. Visit - Ensure PCP Visits satisfaction. PCP Cycle time: Total time a patient spends in the medical center from check-in until check-out for PCP visits. Optimize utilization of the providers. Achieves Access Metrics goals. Reduces No-Show rate. Monitors that operational processes like check in and check out are followed according to established workflows and requests training for staff if necessary. Reduces patient's cancellations. Ensures referrals and HIM processes are followed according to established workflows. Urgent Care - Ensures patient satisfaction and operational excellence during UC Visits. Laboratory - Ensures patient satisfaction and operational excellence during LAB Visits. Diagnosing Imaging - Ensures patient satisfaction and daily operational excellence during DI Visits and with DI techs. Ensure the best use of the Installed Capacity and its utilization in the DI Service. Coordinates with the DI transversal lead the plan to improve LAB service results and performance. Ensure patient navigation between medical centers, Keralty Hospital and Preferred DI Centers Network. Ensures goals accomplishment at the regional level. Structure action plan between OM and Regional to achieve defined KPI goals set forth by DI leadership. Management of eCW schedules by OM. Management of day-to-day tech schedules, payroll and PTO requests. Collaboration with DI leadership and OM for HR dept needs and budgets based on reported volume and growth. Telephone Encounters - Assures Telephone Encounters buckets are addressed daily within 24 hours. Human Resources - Ensures required staffing for Clinical Ops positions are met based on budget needs. Monitors and approves OT only as necessary vs budget. Identifies and Recognizes employee of the month based on patient experience, patient feedback, staff feedback and performance. Strives and promotes Teamwork. Assures dress code company policy is followed according to guidelines - orders uniforms for staff. Promotes a healthy work environment with open lines of communication. Facilities Maintenance - Ensures facility cleaning and Order. Address equipment issues. Coordinates with Facilities department preventive tasks for the infrastructure. Reports - Generates and analyzes the reports to guarantee patient and staff satisfaction. New Products and Services - Supports new products and services implementation at the Medical Center. Administrative - Packing Slips. Ensures inventories for Office and Medical Supplies. Develop specialist Timesheets. Perform Inventory Management. Report System issues to IT in a timely manner. Growth - Encourage growth. Emergency Preparedness - Activates the emergency plan in the medical center. Safety - Ensure that the employees are trained and informed about the company safety policy. Enforce safe work practices and procedures. Encourage employees to identify and report unsafe or unhealthy workplace conditions or hazards. Take the proper actions to correct or prevent the unsafe or unhealthful conditions present in the workplace. Ensure the proper conditions of the safety emergency/rapid response equipment. Perform safety walkthroughs of the facility to identify possible unsafe or unhealthy conditions. Verify that the employee's performance meets the safety expectations. Ensure all the patients feel in a safe and healthy environment. Qualifications Supervisory Responsibilities Monitors how center staff are servicing patients. Responsible and accountable for all facets of facility performance and oversight of all facility-level teammates. Reports to Regional Ops the staff that are not engaged with service standards/expectations and creates an action plan to put in place. Monitors that CCAs are calling and welcoming patients from the waiting area properly. Leads daily Huddles with clinical and operational staff. Ensures required staffing for Clinical Ops positions are met based on budget needs. Creates Staff schedules: shifts (monthly) PTO/Coverage while maintaining patient satisfaction and operational excellence. Ensure that the employees are trained and informed about the company safety policy. Required Education Bachelor's degree. Required Experience Minimum 5 years supervisory experience. Required Knowledge, Skills, and Abilities Computer knowledge required (Word, Excel, Internet). Customer Service skills and training. HIPAA testing required. Responsible for compliance with on-call rotation. Knowledge and skills with payroll systems. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Preferred Qualifications Previous experience in healthcare preferred. INDCorp
    $34k-53k yearly est. 12d ago
  • Patient Access Center Supervisor - Boynton Beach, Florida

    NYU Langone Health

    Site supervisor job in Boynton Beach, FL

    We have an exciting opportunity to join our team as a Patient Access Center Supervisor. This Supervisor role is responsible and accountable for supervising a team of Access Center Representatives (ACRs) and their activities to ensure that the organizations vision and business objectives are met. This position will lead, manage and support a team of ACRs to achieve consistent results. Provides direct supervision of and support to ACRs via the monitoring of quality, performance, and availability. This includes, but is not limited to participating in the development of ACRs, coaching and establishing individual development plans and routine performance reviews, assisting in managing workflow; reporting on trends; and collaborating with other Patient Access Center (PAC) leaders. Job Responsibilities: Ensure that ACRs are trained appropriately, follow correct procedures, and maintain a high degree of quality work. Work with other PAC leaders to manage daily work assignments and workflow. Provide support to the PAC by participating in regular quality monitoring, supporting Patient Access Center metrics and performance management, report generation, intra-day schedule adherence, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC applications. Assist in ensuring all scripts and critical directives for scheduling remain current ; ensures constant feedback loop between ACR's and leadership on changes made Keep up-to-date on all communications/updates within the Patient Access Center and cascade to their teams when appropriate and in a manner that ensures understanding and compliance. Serve as the first point of escalation and respond to ACR inquiries via group chat or in person interactions directly related to answering questions while agents are taking calls. Ensure adherence to quality calibration sessions which ensure consistency with departmental standards of quality assurance. Supervisors will continue to build upon these sessions with daily feedback and weekly/monthly coaching. Responsible for supporting advanced scheduling workflows and processes inclusive of supporting multispecialty and specialty initiatives. Report trending errors to PAC leadership. Promote best practices with regard to physician protocols to schedule appointments for NYU FGP specialties and meet established Access Center performance goals. Assist in hiring and onboarding new employees as required. Understands and continuously monitors Key Performance Indicator (KPI) standards including but not limited After Call Work (ACW), Average Handle Time (AHT), etc. Able to assist team members in managing conversations with a high level of sensitivity and uses good judgment when determining and documenting appropriate disposition. Motivates and inspires their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility. Promote and enforce the utilization of NYU FGP Healthcare systems, Patient Access Center (PAC) applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc. Complete call processing in an efficient manner; remain aware of call volumes; work as part of the team to handle the call volumes. Lead and ensure compliance in multidisciplinary quality and service improvement teams, as appropriate. May be called upon to lead trainings to agents on new practices or refresher trainings. Provide an excellent experience to NYU FGP patients, customers, and providers. Demonstrate regular, consistent, and punctual attendance and enforce the same adherence with their team members. Adheres to and enforces uniformly Access Center policies and procedures. Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate. Works collaboratively with colleagues and site leadership to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.). Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Perform other duties as assigned particularly as it relates to the demands of the Patient Access Center. Minimum Qualifications: To qualify you must have a Associates degree with 1-3 years work experience or a High School Diploma with 3 years work experience preferably in a Contact center Setting. At least 1 year of direct experience in a Supervisory/leadership role, preferably in an inbound Contact center. Must be able to work a full-time schedule between the hours of 5:00am-5:00pm No issues with attendance Preferred Qualifications: Experience managing within an access/contact center, hospital, clinic, or medical office scheduling environment is highly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal."
    $30k-48k yearly est. 43d ago
  • Security Operations Center (SOC) Supervisor

    Crisis24

    Site supervisor job in Boca Raton, FL

    operates on-site in Boca Raton, FL. This is not a Cybersecurity position. Security Operations Center (SOC) Supervisor Who We Are Looking For The SOC Supervisor must be detail oriented, have strong skills in communication, writing, critical thinking, and display a "team-first" mentality. Daily responsibilities will focus on managing day-to-day SOC operations, to include performing quality checks, running incidents, scheduling, taking part in gap analysis, work on projects and program buildout as needed, and recording and presenting operational data. The Supervisor will be the SOC expert and supervisor on shift, executing clear command and control of SOC activities to ensure all deliverables are completed in a timely and quality manner. In addition to Crisis24 Leadership, this supervisor position will also report directly to client Corporate Security stakeholders. Essential Functions Include: • Quality Assurance -TheSupervisormust oversee the quality of work performed by their Team of Analysts and ensure that all deliverables meet the client's and Crisis24's standards. They must also conduct regular quality audits and provide feedback and coaching to improve performance. • Client Relationship Management - The Supervisor must establish and maintain positive relationships with the client's representatives and ensure that all communication is professional and respectful. They must also identify and address any concerns raised by the client and ensure that all issues are resolved in a timely and satisfactory manner. • SOC Meetings - The Supervisor must attend meetings involving the SOC and generate meeting notes for future reference and record-keeping purposes. They must also participate in other meetings assigned to represent the SOC and ensure that all relevant information is communicated to their Team. In the event the Supervisor cannot attend a client leadership meeting - designated Crisis24 leadership or an approved Lead will represent the SOC. • Project Management - The Supervisor must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team. • Seek Continuous Improvement - TheSupervisormust continuously evaluate and improve the SOC's processes and procedures to increase efficiency, effectiveness, and customer satisfaction. They must also ensure that all employees are trained in improvements and that feedback is solicited and acted upon. • Personnel Issues - TheSupervisor must assess and provide support and guidance to employees who approach them with personal problems that may impact on their work performance. They must also provide feedback to the Crisis24 Operations Manager & Director level leadership for HR escalations and ensure that employee privacy is maintained. • Procedural Updates - TheSupervisor must review Analyst suggestions for updating processes or procedures and determine whether it is feasible to implement the proposed changes. They must also communicate these changes to their Team and ensure that they are properly trained in the updated procedures. • Sick Leave: TheSupervisormust make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate via email all changes made and ensure that proper documentation for sick leave is maintained. • Investigation and Follow-Up: TheSupervisor must investigate and follow up on any "misses" highlighted by the client's Management. They must ensure that all incidents are properly documented and that corrective actions are taken to prevent future incidents. What You Will Work On • Operational supervision of all Analysts providing services and deliverables • Support Analysts with escalations • Support the creation of market, neighborhood, city, and location risk assessments • Assist in collecting and reviewing metrics and reporting requirements • Coordination efforts, including but not limited to: o Assisting in emergency response o Tracking of critical equipment checks o Distribution of emergency and non-emergency communications to Client personnel and key stakeholders • Perform quality assurance activities What You Will Bring • Bachelor's degree in a related field is required. • Master's degree in a related field is preferred. • 3 - 5+ years of leading teams, projects, or functions within the security operations or SOC environments. • Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management • Must be well-versed in current technologies and open-source search methodologies • Must be a competent user of Microsoft Suite and Google Suite • Must be willing to sign an NDA and maintain strict confidentiality • Must be able to communicate effectively, both verbally and in writing • Ability to maintain a professional demeanor during stressful situations • Must be able to quickly adapt and excel in dynamic situations • Demonstrated organizational and time management skills • Successful client management experience • A demonstrated history of effective conflict resolution skills • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations • Ability to attend training events and mandatory meetings that fall outside normal work hours • Ability to work 8 to 12-hour shifts both days and nights Work Environment With or without reasonable accommodation, requires the physical and Mental capacity to Effectively perform all essential functions. In addition to other demands, the demands of the job include: • Undergoing and meet company standards for background and reference checks, and drug tests if required • Exposure to sensitive and confidential information • Regular computer usage • Ability to handle multiple tasks concurrently • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment • Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling • Must be flexible with the ability to work evenings, odd hours, and weekends with little notice • Frequent sitting and/or standing Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
    $30k-48k yearly est. 2d ago

Learn more about site supervisor jobs

How much does a site supervisor earn in Jupiter, FL?

The average site supervisor in Jupiter, FL earns between $29,000 and $64,000 annually. This compares to the national average site supervisor range of $33,000 to $70,000.

Average site supervisor salary in Jupiter, FL

$43,000
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