Post job

Customer Complaints jobs near me - 357 jobs

  • Full-Cycle Sales Representative | B2B Fragrance/Retail

    Michael Malul London

    Columbus, OH

    Are you a scrappy B2B Hunter, looking to join a fun, dynamic sales team where each member has full ownership of everything A-Z giving yourself the ability to create your own success? We are looking for an entrepreneurial, full-cycle sales professional to grow our presence in the fragrance and personal care market. If you're someone who thrives on ownership & loves a new challenge, this is the role for you! Your Mission (Responsibilities): Follow and achieve the department's sales goals on a monthly, quarterly, and yearly basis. “Go the extra mile” to drive sales. Experience of managing customer accounts and creating new business in the B2B market both over the phone and face to face. End-to-end Ownership of the Sales Cycle: Proactively identify, cold-call, pitch, and close new business Nationwide. (100% hunter role). Expand current customer accounts through ongoing relationship development. Work creatively with team members to secure the terms of sale. Remain knowledgeable on products offered and discuss available options. Process POS (point of sale) purchases and cross-sell products. Handle all invoices, shipping, and customer success elements of your book of business. Cultural Competence: Confidently work with and manage a highly diverse client base, including many customers who are bilingual. Comply with inventory control procedures. Suggest ways to improve sales and quotas. Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Maintain flexibility to meet with clients and address urgent issues outside of typical 9-5 hours when required by the business. Travel to trade shows and to visit top clients and accounts throughout the year, to enhance and nurture existing and future relationships. The candidates we'd love to speak with are people who have the following skills, willingness to work onsite, and travel as needed: A minimum of 2+ years of full-cycle B2B sales experience with a strong emphasis on new business development and cold outreach. Excellent verbal, written, computer and technical communication and presentation skills. Proven "Grit": The ability to handle constant rejection, pivot strategy quickly, and see a sales cycle through regardless of initial setbacks. Must be OK with NO. Analytical ability in order to diagnosis business problems and propose appropriate solutions. Adaptability - able to work in and with multiple departments. Top earners can exceed $80,000+ in their first year. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $80k yearly 4d ago
  • Quality Pharmacist

    STAQ Pharma 3.7company rating

    Columbus, OH

    The Quality Pharmacist supports quality operations in a 503B outsourcing facility, ensuring all compounded sterile preparations meet regulatory and company quality standards. This entry-level role provides exposure to quality assurance, regulatory compliance, and compounding oversight under cGMP and FDA guidelines. The position assists with documentation review, investigations, and audits while promoting a culture of safety and continuous improvement within pharmaceutical operations Responsibilities: Review batch records and documentation for accuracy, completeness, and compliance with SOPs and cGMP. Support environmental monitoring, media fills, and sterility assurance activities. Participate in deviation investigations, corrective and preventive actions (CAPA), and change control processes. Assist in internal and external audit preparation and responses. Verify labeling, packaging, and final product release documentation. Complete annual product reviews. Submit biannual reporting to FDA for compounded products. Obtain and maintain pharmacist licensure in multiple states. Support maintenance of compliance with FDA, DEA, USP /, and state board of pharmacy regulations. Assist in maintaining facility and product licenses and registrations. Participate in periodic reviews of standard operating procedures and quality documentation. Ensure documentation practices meet FDA 503B outsourcing facility standards. Identify opportunities for process improvement and operational efficiency. Support quality metrics reporting and trending of deviations or customer complaints. Assist in training staff on quality systems, GMP documentation, and aseptic techniques. Collaborate cross-functionally with operations, production, and R&D to maintain a compliant environment. Provide quality-related guidance during daily production activities and support troubleshooting efforts. Promote a culture of compliance, accountability, and continuous learning throughout the organization. Required Skills/Abilities: Strong understanding of pharmaceutical compounding and cGMP fundamentals. Excellent organizational, analytical, and problem-solving skills. Strong written and verbal communication abilities. Proficiency with Microsoft Office and familiarity with electronic quality management systems (QMS). High attention to detail and ability to manage multiple priorities. Willingness to learn regulatory compliance principles for 503B operations. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Education and Experience: Doctor of Pharmacy (PharmD) degree required. 0-2 years of experience in a compounding pharmacy or cGMP-regulated pharmaceutical setting (internship or rotation experience acceptable). Knowledge of USP , , and FDA guidance for outsourcing facilities preferred. State pharmacist license in good standing required (or eligibility for licensure). Requirements: Pharmacist will apply for licensure in any state(s) that STAQ requests them to do so, at STAQ's cost and expense. Pharmacist will allow STAQ to use their license for any site in which STAQ is licensed or applying to be licensed. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.
    $79k-99k yearly est. 2d ago
  • Driver I

    Lowe's 4.6company rating

    Grove City, OH

    Your Impact The Driver I is primarily responsible for ensuring on-time, accurate, and safe deliveries, while providing exceptional service to our customers. The Driver I associate will deliver products from our local warehouse to customers within a specified route. Primary responsibilities will include but are not limited to routing, loading, and completing multiple deliveries daily. What You Will Do Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders Utilizes hand-held device technology to capture signatures for all deliveries May support with warehouse operations as needed, to include pulling, checking, stocking and other tasks Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates). Escalates customer, complaints, dissatisfaction, and procedure violations. Partners with sales team and other departments to ensure efficient and coordinated customer service Adheres to all safety and compliance guidelines, to include policy and procedure for the operation of company vehicles and warehouse equipment Individual Contributor Minimum Qualifications High School or GED General studies or technical school graduate and 1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs. Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment. Ability to comply with DOT and CDL regulations (if applicable). Valid medical certificate or ability to obtain one upon employment. Delivery Drivers may work flexible shifts, with voluntary and scheduled overtime as needed (additional pay for overtime). DL NUMBER - Driver License, Valid and in State Must be at least 21 years of age. Preferred Skills/Education Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment Less than 1 year Experience performing in-home deliver OR retail customer service Detail-oriented with experience in a fast-paced environment. Spatial reasoning for effective product positioning. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
    $21k-27k yearly est. 8d ago
  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Reynoldsburg, OH

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES
    $25k-36k yearly est. 24d ago
  • Customer Success Manager

    Illuno

    Remote job

    Here at illuno, we are a rapidly growing software provider in local law enforcement. We built a cutting edge marketplace platform to connect local businesses and communities with their local police departments for the staffing and managing of off-duty details. We are looking for experienced Customer Success Manager to help us facilitate and accelerate the growth that we are experiencing. If you're dedicated, ambitious and up for a challenge, please don't hesitate to apply. Responsibilities for Customer Success Manager Establish clear retention goals and process milestones for the client and employees to work toward Assist customers as needed with setting up and navigating programs or software associated with a product or service Assist in creating training courses and educational materials for other members of the team and clients Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company Promote an energetic fan base for products and locate brand ambassadors to share the product's benefit and value Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs Optimize existing processes within the company and actively enhance all Customer Success initiatives Qualifications for Customer Success Manager 3-5 years of experience in customer service or customer success position strongly preferred Experience working with brand image and promoting value through customer experience Exceptional ability to communicate and foster positive business relationships Technical skills required, as they relate for the use of the product to service to be solid Accountability and personal organization are essential Experience in managing a diverse group and training each according to company standards Ability to establish milestones and keep all team members on task Experience analyzing and optimizing the existing processes in the Customer Success department Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed Additional Information Fully remote position Being based in Dallas, TX is strongly preferred. Flexible work hours Fun team environment Strong Compensation Package Benefits Included
    $67k-112k yearly est. 60d+ ago
  • R&D Specialist III - Paint & Coatings

    Akzo Nobel N.V 4.7company rating

    Columbus, OH

    About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Job Purpose This job is for developing new products and / or maintaining existing products; it requires some professional work knowledge and experience to evaluate, select, and apply standard scientific techniques, processes, and criteria in the development, adaptation, and modification of new and existing products and technologies while under the guidance and supervision of Group Leader or similar. Key Responsibilities * Complete assigned tasks related to the research and development of new products, new technologies, and updates of existing products using assigned materials and methods. * Performs or oversees the work on technical workstreams such as new product introduction, raw material changes, product testing, and root cause analysis. * Implement, troubleshoot, and continuously improve plant processes (reduce cycle and increase efficiency, reliability, and sustainability, increase batch yields, decrease manufacturing costs, etc.). * Work collaboratively with Production, RD&I, CI, HSE&S, and others to develop processes, and define safe and efficient operating procedures. * Plan/schedule short term ( * Provide technical assistance and support to Production, Sales, and Marketing in support of product scale-up, quality control, application testing, and other cross-functional activities. * Investigate and determine corrective actions for production problems and customer complaints. * Investigate production problems related to formulation, quality control, and manufacturing issues. * Initiate the LWR (lab work request) process for product reformulation and proper manufacturing/QC instructions. * Maintains detailed technical records in the form of a Laboratory Notebook or Computer Databases. * Provide progress reports, monthly and quarterly reports, technical plans, and project summaries to ensure appropriate communication of project status and needs * Ensure proper testing procedures are in place and followed and review opportunities for alternative tests and equipment. * Review quality control documents and procedures. Perform quality audits and verify current practices against documentation. Update standard operation procedures when necessary. * Maintain and develop professional contacts including company personnel, vendors, and customers * Maintain a safe and clean work environment in accordance with company safety rules to ensure compliance with federal, state, and local environments and safety regulations * Participate in Special Teams including safety, HSE, housekeeping, etc. as required * Performs additional duties as assigned and required Job Requirements * A Bachelor's Degree in Chemistry or a related scientific field * 2-4 years of relevant experience; paint and coating related working experience preferred. * Knowledgeable of materials, products, and technologies frequently used within the scope an assigned project or laboratory group organization. * Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists. * Ability to understand, interpret, and execute a variety of instructions furnished in written, oral, diagram, and/or schedule formats. * Ability to organize and interpret data, and develop insights based on knowledge of chemical structures and reactivity, propose, and test hypotheses, and draw conclusions. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. * Ability to keep detailed records. * Ability to write reports summarizing data and work results. * Must be fluent in English; oral and written. * Ability to apply concepts of algebra, basic statistics, and computer spreadsheet calculations. * Minimally able to use MS Word, Excel, and Outlook at a proficient level. * Able to perform common tasks utilizing MS PowerPoint, Optiva and SAP. * Prefer ability to utilize all indicated software at a proficient level. The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Regularly required to stand and use hands to finger, handle, or feel objects, tool, or controls, walk, and sit, lift objects up to 40 pounds. * Wear a variety of personal protective equipment including safety glasses, safety shoes, chemical resistant gloves, laboratory coat, and/or positive and negative pressure respirators. Rewards & Benefits Salary range for this role is: $70,000 to $80,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future. * Benefits beginning Day 1 * 401K retirement savings with 6% company match * Annual bonus 5% Short Term Incentive * Medical insurance with HSA. Dental, Vision, Life, AD&D benefits * Generous vacation (3 weeks), personal (1 week) and holiday (11 days) pay * Tuition Reimbursement * Career growth opportunities * Active Diversity and Inclusion Networks * Employee referral bonus Competencies Accepting Direction Accepting Responsibility Acquiring Information At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: #LI-SS1
    $70k-80k yearly 5d ago
  • ISP Support Technician

    Teksystems 4.4company rating

    Remote job

    The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. - Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting - Diagnose and resolve basic hardware and software issues, including operating system problems, connectivity issues, and user account management - Contribute to and utilize the internal knowledge base for common issues and solutions and provide feedback for improvement - Create, update, and close support tickets in the IT ticketing systems, ensuring accurate documentation of all issues and resolutions - Provide excellent customer service, maintaining a positive and professional attitude while assisting users with their technical issues - Strong problem-solving skills and attention to detail including multi-tasking - Effectively troubleshoot and resolve customer complaints or concerns while maintaining a positive attitude. - Meet or exceed performance metrics including call handling time, quality assurance, and other metrics as assigned - Perform other duties as assigned Skills Windows 10, Support, Help desk, Help desk support, Troubleshooting, Technical support Additional Skills & Qualifications Training will start on Monday 1/12. - 6 weeks paid training Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Cedar Rapids, IA. Pay and Benefits The pay range for this position is $15.00 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $15-15.5 hourly 13d ago
  • Inventory Control Associate

    Premier Produceone

    Columbus, OH

    Job Details Columbus - Columbus, OH Full Time $20.00 - $20.00 Hourly 1st ShiftDescription : The Product Technical Services Associate is responsible for ensuring daily inventory control (IC), quality assurance (QA), Quality Control (QC) within the distribution center. IC is defined as the verification of accuracy of on-hand inventory. QA is defined as inspecting and documenting product quality issues at time of receipt. QC is defined as maintaining product quality standards of current inventory. Key performance objectives in order of priority ranking are: Ranking Objective Utilizing FDA/USDA guidelines to inspect in-bound products in order to meet company standards and provide the best quality product possible while maximizing vendor credit. Identifying inventory discrepancies resulting from inventory transfers, repacks, and receiving errors in order mitigate the financial implications of product loss. Utilizing FDA/USDA guidelines to inspect on-hand inventory in order to meet company standards and provide the best quality product possible while minimizing product loss. ESSENTIAL JOB RESPONSIBILITIES: The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned. Quality Assurance At time of receipt, documents and photographs substandard products and submits the documentation to Procurement to support credit claim submittals to vendors. The associate works with receivers inspecting inbound product for quality standards, noting any issues with quality in ProducePro and on the purchase order, as well as digitally freezing the affected lot and notifies the related buyer. Notifies other members of the QC team and warehouse supervisor regarding any FIFO overrides. Supports the repack team inspecting identified lots as necessary. Associate maintains working knowledge of repack, capturing and tracking movement of inventory in WMS throughout the supply chain. Assists and captures the grading of products, assigning product a letter grade during receiving and verifies all grades are properly documented in WMS. Determines disposition of all product RMAs and tracks product errors that may affect inventory accuracy. Restocks products meeting quality standards ensuring Return to inventory protocols are followed. Disposes of substandard products and makes appropriate physical inventory adjustments in ProducePro. Communicates vendor credit information to the purchasing team. Quality Control Removes substandard products out of inventory within scope of authority for case totals and/or dollar value and completes inventory adjustments. Performs quality inspection on r2. Responds to sales CRM quality issues and resolves internal customer (sales, distribution, and customer service) complaints, inspecting products to determine if the issue is an anomaly or a result of product misrotation. Visually inspects products and verifies internal quality ratings given at time of receipt, and reports on daily returns. During routine checks, documents and photographs substandard products and submits to procurement to support credit claim submittals to vendors. Determines disposition of quality assurance RMAs and tracks product errors that may affect inventory accuracy. Restocks products meeting quality standards ensuring Return to Inventory protocols are followed. Disposes of substandard products and makes appropriate physical inventory adjustments in ProducePro. Maintains awareness of substandard quality product received and attention needed before shipment. Inventory Control Identifies inventory discrepancies resulting from inventory transfers, repacks, or receiving errors. Collaborates with peers to determine if the inventory discrepancy is an anomaly or if a trend exists in other facilities. Defines the problem (working with peers if needed), measures frequency and scope of the issue, analyzes related processes, and recommends corrective action to improve and control the issue. Checks for open and unreceived transfers, validates repack integrity, and maintains a clean Star Lot report. Identifies product transfer anomalies and trends and collaborates with peers in other locations to determine if the anomaly and trend exists in other facilities. Supports month end inventory process, helps count and reconcile product on hand and updates ProducePro. Performs inventory counts on schedule, closely manages product slotting and always remains aware of product locations and labels. Identifies and reports root cause of inventory issues and physical adjustments resulting from incorrectly received quantities or pack sizes, improperly stocked product, mispicks or other reasons. Notifies purchasing of inventory discrepancies and provides clarification of the issue to enable buyers to respond and adjust to the daily short report for inventory discrepancies. Assists the Vice President, Operations with implementing operational and quality control policies, procedures and standards to eliminate wasteful practices, reduce expenses, improve product flow and quality standards on all products delivered to customers. Qualifications Who We're Looking For: The ideal candidate will possess the following traits and experience, with full training provided where needed: Integrity and strong personal accountability Reliability and punctuality Flexibility to adapt in a fast-paced environment Background in inventory control or quality control General warehouse experience Experience with investigative research and problem-solving Familiarity with Warehouse Management Systems (WMS) Proficiency in cycle counting and FIFO practices Strong computer and communication skills (verbal and written) Meticulous attention to detail and commitment to excellence A team-oriented mindset and desire to contribute to a shared goal Background in produce is a plus, but not required Skills operating a motorized pallet jack or stand up forklift are preferred, but not required Benefits We offer a comprehensive list of benefits. We will pay 100% for your short-term disability and Life Insurance. Medical, dental, vision, 401k with company match, vacation, and paid time off are available after completing a 90-day probationary period. If you're ready to work with purpose, learn with integrity, and grow with a company that values tradition and dedication, we want to hear from you. Apply today and take the first step toward a lasting career with Premier ProduceOne. Drug screening and background checks are performed on all candidates. Premier ProduceOne is an equal-opportunity employer. We are a federal contractor and comply with E-Verify.
    $20-20 hourly 60d+ ago
  • Inside Sales - Columbus Ohio

    Allied Supply Company 3.7company rating

    Columbus, OH

    Job Opportunity: HVAC Inside Sales Associate with Allied Supply in Columbus, Ohio Are you passionate about HVAC/R and delivering exceptional customer service? Are you looking for a collaborate team environment where you can grow your career? If so, then we have an exciting opportunity for you. Why You'll Love Working with Us: Competitive Wages: Our wages are 16% above the market average. Lucrative Bonus Program and Profit-Sharing Program: 50% of company profits are shared with associates! Generous Paid Time Off and Comprehensive Benefits with no Associate Contribution Required. As the HVAC Inside Sales Associate, you will establish new customer contacts and increase sales to existing customers. You will process customer orders and quotations and act as a liaison between the customer, internal resources, and vendors. You will also provide technical support to customers, associates, and our outside sales team. These responsibilities include: Recommending, quoting and providing information for HVAC and Refrigeration products. Act as a liaison between the customer, internal resources and manufacturers. Process customer orders and quotations in person or via phone, email, and fax while emphasizing service or product features and benefits. Resolve customer complaints. Maintain showroom merchandising and re-stocking products. We are seeking an adaptable and friendly HVAC Inside Sales Associate to join our team. To be successful you will have: HVAC or Filtration experience or mechanical experience High School diploma or technical degree Two years' experience in distribution inventory preferred but not required Interest in mechanical parts, systems and the HVAC industry Ability to build strong customer relations Experience with inventory management Since 1935, Allied Supply Company Inc. has been an industry-leading, family-owned, wholesale distributor of Air Filtration, Control Systems, HVACR Parts/Equipment, and Refrigeration Products with six locations in Ohio. We sell only to contractors and end-users that are in the business of repairing and maintaining HVAC/R systems and equipment. At Allied Supply Company Inc., we are dedicated to fostering a supportive and thriving work environment. By prioritizing our people over profits, we've built a team where many members have stayed with us for over 15 years, and some for more than 30 years! To learn more about Allied Supply and the products and services that we provide, take a moment to review our website and LinkedIn page: ************************************************ ***************************** Don't miss out! Come join a growing company with a competitive salary, incentive programs, and a strong benefit package. Apply online today! Employer is EOE/M/F/D/V. Please no third-party candidates or phone calls.
    $39k-61k yearly est. 60d+ ago
  • Route Sales Driver

    Borden Dairy Careers 4.4company rating

    Columbus, OH

    We're on the  Moo-ve with new opportunities!!  And you know, if it's Borden, it's got to be good!   At Borden Dairy, we've embraced the “Glass Half Full” mindset since 1857.  Guided by our beloved mascot, Elsie, we spread joy and optimism to American families everywhere. Our mission is simple: to be the best-in-class dairy brand in every market we serve.  As we look to the future, Borden is entering an exciting phase - reintroducing Elsie to a new generation and reaffirming our commitment to quality, tradition, and community.   Join Elsie's Herd today! POSITION SUMMARY Borden Dairy is seeking a safety conscious and reliable professional to join our team as a Route Sales Representative. In this dynamic role, you will be responsible for delivery and restocking of products to retail stores and/or wholesale distribution locations. Learn more about this role here: https://youtu.be/AeMSDw021vc  JOB RESPONSIBILITIES Safely load, unload, and deliver products to each account. Drive truck over established route to deliver, stock, and stage product at customer locations. Set up merchandise and sales promotion displays and deliver promotional material to customers. Verify shipment accuracy and salable condition of product. Resolve discrepancies and customer complaints. Collect empty containers, reject, or unsold merchandise for return. Complete daily inventory, orders, delivery invoices, and proof of delivery as required. Perform Motor Vehicle Inspections on trucks to conform to DOT regulations and company policy and assist with routine maintenance on trucks. Exhibit courteousness toward customers, work cooperatively with co-workers and supervisors, maintain a neat appearance, and follow established policies and direction of management. Maintain vehicle and hours of service logs as required by DOT. Maintain reliable attendance and consistent work hours. QUALIFICATIONS High school diploma or GED equivalent required. Minimum age of 21 years old is required. 6 months verifiable experience driving Class A or Class B commercial vehicle preferred Manual transitions only. No automatic restrictions. Experience in product delivery and customer service preferred Other Functions : Ability to read, write, perform basic mathematical calculations, and accurately record data required PHYSICAL DEMANDS Must be able to frequently stand, walk, kneel, reach, climb, pull, and bend Must be able to routinely lift over 60 pounds and push/pull up to 300 pounds with a hand-held hook Must be able to work in hot and cold climates, both indoors and outdoors and on refrigerated trucks. EOE Vet/Disability Borden Dairy is proud to be an Equal Opportunity Employer. We actively seek to recruit, hire, and promote qualified individuals from all backgrounds, including women, minorities, veterans, and individuals with disabilities. In accordance with the Americans with Disabilities Act (ADA), Borden Dairy provides reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities without imposing undue hardship on Borden Dairy. If you require an accommodation during the application process or while employed, please contact Human Resources at HR.HQ@bordendairy.com for assistance.
    $32k-40k yearly est. 60d+ ago
  • Field Clinical Specialist - MN/SD/ND

    Surmodics 4.3company rating

    Remote job

    Surmodics is pursuing highly differentiated medical devices that are designed to address unmet clinical needs and engineered to the most demanding requirements. This key growth strategy leverages the combination of the Company's expertise in proprietary surface technologies, along with enhanced device design, development and manufacturing capabilities. The Company mission remains to improve the detection and treatment of disease. The Field Clinical Specialist (FCS) is responsible for utilizing their clinical and technical expertise for training, education, and establishing practice standards that incorporate Company products into the customer's clinical environment. The individuals in this role take new product concepts and existing medical devices into customer sites to obtain product feedback and clinical experience which includes identifying customer needs, capturing product-related feedback, and evaluating competitive differentiation. The FCSs must objectively translate this feedback to product development and business teams to inform product design decisions and improvements. Responsibilities Clinical Support (70%) • Train, educate and support HCPs on the clinical use of company products • Support clinical sites to complete product evaluations; Provide customer, clinical, and technical support • Obtain and translate customer / clinician feedback to internal teams to inform product design decisions and improvements • Deliver product presentations (one-on-one or group in-services), provide clinical expertise as it relates to product usage in indicated clinical procedures • Establish standards of practice involving company products within clinical and customer sites • Act as clinical liaison between product/business teams and end-user customers • Lead and coordinate lunch & learns, educational events, training symposia and regional conferences as appropriate • Act as a trusted advisor and identify champions, build strong relationships with customers and colleagues • Actively participate in developing training programs and materials related to anatomy, disease states, and products for both internal and external customers • Adhere to company standards and values related to honesty, integrity, trust, respect, and accountability. Perform all responsibilities in accordance with company policies and procedures and applicable state / federal rules and regulations Functional Requirements and General Accountabilities (30%) • Participate in all required training as well as clinical and/or sales meetings, tradeshows, conferences, as needed • Maintain sample inventories, distributing samples in compliance with sample accountability procedures and policies • Provide complete, accurate and timely submission of all documentation to include but not limited to timekeeping, customer interactions - site visit details, customer complaints, call activity logs, expense reports, and consignment and sample tracking • Maintain and update current and prospective customer target profiles • Stay current with market knowledge and competitive products and share knowledge internally • Maintain understanding and full compliance to company compliance programs and policies. Operate within industry guidelines related to AdvaMed, Sunshine Act, and other regulations that provide a framework for appropriate interaction with healthcare professionals • Comply with Promotional Programs, and proper use of Promotional Materials and Promotional Expense Budgets Required Skills and Abilities • Polished professional presence and ability to interact and relate well to physician and nursing community, educators, and other healthcare professionals • Confidence in demonstrating medical devices and discussing procedure-related topics • Ability to successfully give presentations and workshops to medical professionals • Collaborative / Dedicated to teamwork - integrates well with product development, marketing, and sales team. • Comfortable in Cath-lab setting in hospital, ASC and OBL • Organized and responsive to company and customer needs • Self-motivated and directed; ability to take initiative and adapt to fast-changing environment • Masters new technology quickly; strong attention to detail and technical success factors • Strong interpersonal skills and ability to build effective and lasting relationships with customers • Excellent public speaking and communication skills (written and verbal) Minimum Qualifications • Bachelor's degree required, medical technology, biology, chemistry, or other life sciences preferred • Previous experience in radial access and/or thrombectomy procedures preferred • 5-7 years of clinical experience • Experience working with CRM software • Experience partnering with Sales • Willingness to travel (75%) with 2-3 overnight stays a week - throughout region and U.S. • Ability to work a flexible schedule that may change on short notice due to customer needs Surmodics determines base pay by evaluating market data, internal equity, skills, abilities and level of experiences for each unique, potential employee. Surmodics offers a competitive compensation and benefits package, including a bonus program, 401(k) with employer match, tuition reimbursement and student debt repayment program. Surmodics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Targeted Salary Range$100,000-$160,000 USD
    $100k-160k yearly Auto-Apply 60d+ ago
  • Sr Sales Executive, Nashville

    Kohler 4.5company rating

    Remote job

    Work Mode: Remote Opportunity Under the direction of a Branch Sales Manager, responsible for planning, scheduling, conducting and evaluating all field sales activities within an assigned territory. Directly own Key Decision Maker sales relationships within territory and responsible for executing product, channel and program sales initiatives at the field level. Promote and service Kohler Co. plumbing products through distributors to builders, plumbers, contractors, other specifiers and users in accordance with established company goals, policies, and procedures. Prepares annual sales forecast. Will be assigned special assignments and projects by Branch Managers. Channel focus may vary based on strategic sales goals and opportunities within the market as defined by the Branch and Business Development management teams. SPECIFIC RESPONSIBILITIES * Establish and maintain regular contact with distributor accounts in assigned territory to introduce and promote the sale of Kohler Co. plumbing products in accordance with company goals and policies. * Provide guidance and review the activities of distributor sales personnel; provide training and assist in resolving specific questions or problems related to selling efforts or technical issues. * Establish and maintain regular contact with plumbing contractors, general contractors, builders, architects, plumbers and engineers to inform them of the advantages of using Kohler Co. plumbing products and to motivate them towards specifying Kohler Co. plumbing products for their customers. * Analyze and evaluate assigned accounts regarding sales trends and potentials, competition, economic/business conditions, and performance; recommend changes in sales programs and customers to make territory more effective in meeting sales volume quotas. * Develop annual Distributor Account Plan with each account to determine marketing, sales, training, showroom, promotional and advertising plans for following year. * Work in conjunction with Kohler sales team consisting of other Sales Execs, Branch Managers and Business Development Managers. Also work closely with sales, marketing and customer service departments in Kohler. * Conduct account warehouse and on-site consumer inspections as required; service account and customer complaints regarding product quality, installation or performance. * Attend and participate in Company sales meetings and trade or industry meetings, shows and conventions to increase knowledge of Kohler Co. plumbing products, improve selling techniques and cultivate good working relationships with accounts and product users. * Owns all channels of business including distribution within assigned geography. (Eastern TN & Western NC) * Builder * Showroom * Hospitality * Commercial * Multifamily * As directed by the Branch Sales Manager, responsible for multiple channels or specific market segments within assigned geography and corresponding channel activities. * Prepare various correspondence, reports and forms related to daily activities, expenses, claims, etc. * Manage pricing programs in territory according to established company policies and procedures. Skills/Requirements * Bachelor's degree, or high school diploma with equivalent experience in lieu of a degree required. * 3-7 years of sales experience with progressively more responsibility and a track record of results is required along with consistent level of performance as a sales professional meeting or exceeding objectives. * Must possess excellent skills in written and oral communication with all levels of management and with outside contacts. * Travel to trade shows, manufacturing plants, and customer visits as needed, approximately 10 - 30%. #LI-KS1 #LI-Remote Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $85,400 - $130,300 plus a competitive half-yearly sales incentive bonus. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. This position may be eligible for an Area Salary Differential based on the location. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
    $85.4k-130.3k yearly 2d ago
  • Laundry Associate - 3500 Sullivant Avenue

    Crc Management Co LLC 4.4company rating

    Columbus, OH

    Laundry Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store. About Laundry Capital: Laundry Capital was founded in 1996 in New York. Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax. Laundry Capital pioneered the Laundromat “super store” concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more. Laundry Capital is recognized by the retail sales industry as the “gold standard” for laundromat retail in the United States. Essential Job Functions: Laundry Associates are passionate about customer service!! Our Laundry Associates are the face of the store and must be willing to perform the essential functions listed below: Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise Responsible for accurately utilizing the cash register or point of retail sale computer Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims. Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform Follows all safe practices to prevent accidents and injuries to customers and employees Understands responsibilities for emergency situations such as fires, floods and severe weather Maintains a safe environment inside and outside of the store Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required Job Requirements: Ability to work a flexible schedule Must be able to communicate with all customers and associates in a professional manner Must be able to stand for up to 8+ hours at a time for a shift Must be able to lift 35 pounds Must be able to work well with peers Previous experience in customer service or retail is preferred Ability to resolve customer issues/complaints in a fashionable and timely manner Ability to perform assigned tasks by management WHAT WE OFFER: Bonus Program Benefits for full-time employees Company Uniforms Provide Competitive Wage Employee Discount Program Flexible schedules for full-time and part-time employment Fun, Energetic Work Environment Holiday Pay Promotions Referral Program Retention Program
    $26k-50k yearly est. Auto-Apply 60d+ ago
  • Administrative Assistant and Accounting (Fresher)

    Sequoia Connect

    Remote job

    At Sequoia Connect, we provide IT Services & technical recruiting services to global companies and we are looking for a full-scale Administrative Assistant to help continue with this growth. The Management Operations Team is looking for a Bilingual Administrative Assistant to help support the growth of our company and teams. The ideal candidate will partner with our Managers and People Team to build out creative strategies to improve efficiency. You should be comfortable working alongside operation managers, hiring managers, headhunters, and candidates, ensuring that expectations are exceeded and striving for the best management experience. Responsibilities: Generate customer invoices and credit memos and issue timely statements Accurately post client payments Accurately record journal entries and manage customer deposit register Build and maintain the relationship with clients' finance teams Monitor client accounts and maintain collection log Address ongoing customer complaints concerning billing or service rendered Make daily collection calls and emails Work closely with Accounting Managers to ensure accuracy in billing and collections procedures Prepare and present a weekly reporting package to management on the status of AR Lead meetings with the Sales Team to verify the status of delinquent accounts to solicit payments on overdue invoices Inform management of all accounts that need to be written off to bad debt Management and control of incidences of personal and IMSS, payment of payroll. Maintain flexibility to work on special projects and other duties as needed Performs general office work; copying, faxing, filing, scanning, and handling correspondence. Responsible for identifying and reporting any issues with facility, staff, or clients Responsible for accounts receivable and accounts payable for multiple entities Preparation of bank reconciliations in support of financial statements Assist with accounts payable transactions, including expense reimbursement reconciliation and entry, invoice processing, and vendor check runs for multiple entities Data entry of vendor invoices into accounting software Perform physical and electronic filing duties according to established procedures Assist with recording credit card transactions for multiple entities To support office staff as assigned. Other duties as assigned by management Requirements: Bachelor's degree in Accounting or related degrees Minimum of 6 months of experience in related activities Must be an organized multi-tasker with the ability to prioritize and meet deadlines Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel Demonstrated ability to work independently in a fast-paced environment Strong sense of responsibility High personal integrity Remarkable organizational skills and relentless drive to improve efficiency Detail-oriented Strong knowledge of Excel, G-Suite suite including Docs, Sheets, and Gmail Strong organizational clerical, problem-solving, and communication skills. Ability to effectively interface with all department staff Strong teamwork and ability to welcome differences when working alongside others Friendly and approachable Strong written and verbal communication skills (English and Spanish) Availability: We're looking for Home Office candidates with only one day at the office per week. Willing to have a base salary and bonuses. Language Advanced English. Native Spanish. Note: Work-from-home flexibility. If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: ********************************* Requirements: Bachelor's degree in Accounting or related degrees Minimum of 6 months of experience in related activities Must be an organized multi-tasker with the ability to prioritize and meet deadlines Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel Demonstrated ability to work independently in a fast-paced environment Strong sense of responsibility High personal integrity Remarkable organizational skills and relentless drive to improve efficiency Detail-oriented Strong knowledge of Excel, G-Suite suite including Docs, Sheets, and Gmail Strong organizational clerical, problem-solving, and communication skills. Ability to effectively interface with all department staff Strong teamwork and ability to welcome differences when working alongside others Friendly and approachable Strong written and verbal communication skills (English and Spanish)
    $33k-43k yearly est. 60d+ ago
  • Associate Manager Cimpress Partnerships, USA, Remote

    Vista 4.1company rating

    Remote job

    Our Team Vista's Customer Experience and Marketing organization serves, inspires and delights customers - and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers' needs, and we strive to exceed their expectations. Touching every element of the business, we're here to grow and build the Vista brand, reach new audiences, and offer the best possible experience for every customer. The Associate Manager, Cimpress Partnerships will play a key role in driving global intercompany growth by identifying and executing strategic opportunities where Vistaprint can enhance the supply chains of Cimpress companies. This individual will focus on increasing revenue while improving operational synergies, margins, and Free Cash Flow across the organization. We're looking for a proactive and collaborative leader to strengthen and expand relationships with Cimpress merchants, with a focus on growing sales of our Promotional Products, Apparel & Gifts (PPAG) portfolio through value-added cross-company initiatives. What You Will Do Drive intercompany revenue growth by cultivating strong relationships with Cimpress merchants and uncovering new selling opportunities for PPAG products across the Cimpress platform. Serve as the primary liaison between Cimpress merchants and Vistaprint's fulfillment plants in Windsor (Ontario, Canada) and Venlo (Limburg, The Netherlands). Represent PPAG capabilities and act as the go-to expert for merchant needs. Conduct regular business & performance reviews with both Cimpress merchants and internal plant teams. Focus on achieving key metrics such as: On-time delivery to customers Customer complaint rate Product take rate across merchants Support Vistaprint PPAG Sourcing Managers to launch new product lines, troubleshoot fulfillment issues, and support merchant-specific custom initiatives Collaborate closely with fulfillment teams by delivering accurate merchant forecasts to support operational & capacity planning and ensure smooth execution. Ensure all required product data is accurately provided and work closely with operational and technical teams to ensure it is configured correctly for successful cross-platform selling Contribute to internal initiatives by preparing business cases, cost analyses, and product presentations. Respond promptly and professionally to stakeholder inquiries and project requirements. Your Qualifications At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply-even if you feel that you don't meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities. Bachelor's degree required; preferred majors: Business, Marketing, Economics. 5-7 years of experience in large promotional product or eCommerce companies in a sales or business development role, managing larger enterprise accounts with complex sales cycles. Experience in building long term partnerships. Extensive experience in Product / Category Management in Apparel (highly preferred) or Hardgoods or both. Excellent communication and social skills. The ability to adapt in a face-paced, constantly evolving environment and an excellent attention to detail Nice to Have Thrives in a complex world. Our corporate strategy is evolving, and our organization is complex. We are a growing and highly matrixed, global organization and face challenges typical of a company our size. Show us how you've been successful in this type of environment. Why You'll Love Working Here There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We're an inclusive community. We're growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team. About Us VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go. Commitment to Diversity, Equity, & Inclusion VistaPrint exists to help our customers live their dreams. Each dream is unique - and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. Equal Opportunity Employer VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
    $29k-40k yearly est. 60d+ ago
  • Customer Satisfaction Manager

    Sales Match

    Remote job

    Job Title: Remote Customer Satisfaction Manager Hourly Pay: $22 -$26/hour We are looking for a proactive and customer-focused Customer Satisfaction Manager to join our remote team. In this role, you'll play a key part in ensuring our clients consistently receive exceptional service. You'll be responsible for monitoring satisfaction levels, addressing client concerns, and leading efforts to continuously improve the overall customer experience. Job Responsibilities: Monitor and enhance customer satisfaction across all service touchpoints Address customer complaints promptly and ensure effective resolution Conduct surveys and analyze feedback to identify trends and improvement areas Prepare reports on satisfaction metrics and present actionable insights to leadership Collaborate with customer support, sales, and product teams to elevate service quality Develop and implement initiatives that improve the customer experience Qualifications: Excellent communication, conflict resolution, and problem-solving skills Experience in customer service, satisfaction management, or related fields Strong analytical abilities to interpret customer feedback and performance data Proficiency with customer service platforms, CRM systems, and survey tools Highly organized with the ability to manage multiple priorities Reliable high-speed internet and a quiet, professional home workspace Perks & Benefits: 100% remote work with flexible hours Competitive hourly pay: $22 - $26 Paid training and opportunities for professional development Option to work evenings or weekends to suit your schedule Positive and supportive team culture Clear path for career growth in customer service leadership
    $22-26 hourly 60d+ ago
  • Sales Representative (East Alabama/Georgia)

    Belmark Inc. 4.2company rating

    Remote job

    Job Description Do you enjoy providing business solutions and building strong working relationships? Belmark's sales force is made up of dedicated, self-motivated individuals who are constantly hunting for the next customer that they can help be successful. As our Sales Representatives demonstrate, our products help customers nationwide by showcasing what makes them unique and attractive to consumers through our label and packaging solutions. We are currently looking for a Sales Representative in our Georgia territory (Eastern Mississippi, Georgia, and Panama City to Tallahassee, Florida). Belmark creates many of the labels, cartons, and flexible film we as consumers see daily when shopping for various items. Our primary markets are in the food and beverage industry. A nationally recognized company; our customers vary from small to large companies, and customer satisfaction is our primary goal. By following our company mission of speed-to-market, product development, service development and quality, we have created a company dedicated to our customers, and created a culture that values each of our employees. Principle Duties & Responsibilities Must meet or exceed sales plan for territory and grow business by at least the current company standard. Maintain an active pipeline of suspects, prospects, targets and accounts as defined by the Belmark Pipeline. Meet or exceed current company expectation of new targets per year. Meet or exceed current company expectation of new accounts per year. Represent Belmark and our culture in a fair and ethical manner. Understand, promote and represent the Belmark Mission Statement, Purpose and Principles. Understand and follow the processes and procedures related to the sales process in accordance to the ISO documentation. Correctly gather and process information related to the sales process so that jobs and projects can be processed according to the current processes. Responsible to work with accounting and our customer base to facilitate discussion related to accounts receivable. Work with Product Administration and our customer base to minimize and use aged inventory through product sales. Prepare any and all required reports on-time and accurately. Complete, learn and utilize Chart Sales training and any other sales, product, service or related training required. Prepare annual forecast on-time. Required to travel extensively including overnight travel when needed. Responsible to be at Belmark as needed including for required meetings. Responsible to mediate between internal team and customer to facilitate resolution of customer complaints. Must be proficient in overall sales process to support both customer and Belmark growth and profitability. Responsible to follow all safety procedures as required by the role, and to nurture a food safety culture by adhering to all Safe Quality Foods requirements. Required to frequently travel to a customer's facility. Any travel to a customer's facilities is for the purpose of landing new accounts and ensuring the next purchase order is placed with existing accounts. Knowledge, Skills & Abilities Required Knowledge of and the ability to effectively utilize the English language. Regular attendance is an essential function of the position. Working knowledge of products and services offered. Ability to understand customer credit status and limits. Ability to add, subtract, multiply and divide whole numbers, decimals and fractions. Ability to operate a computer. Ability to read, comprehend and follow implicit and explicit written and oral directions. Must have excellent interpersonal skills. Ability to work independently or as a member of a team. Ability to meet deadlines. Requires nearly constant concentration and attention to detail. Must be able to communicate and answer questions in a professional and friendly manner. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time. Requires education as is generally acquired in four (4) years of college with a degree in business; or three (3) years of sales experience; or three (3) years business or military experience. Ability to talk and hear for 90% of work time. Ability to lift up to 25 pounds or less 10% of work time. May be required to lift up to 50 pounds. Extensive travel including overnight travel is required. Ability to drive an automobile and possess a valid driver's license. Ability to: stand for 25% of work time; walk for 25% of work time; and sit for 50% or work time. Ability to: use hands 60% of work time; reach above shoulder 10% of work time; and lift up to 10 pounds or less 30% of work time. Ability to: see clearly at 20 inches or less; and clearly identify and distinguish colors. Belmark offers a friendly working environment with a competitive benefits package for eligible employees. Our benefits include: Health, Dental, & Life Insurance Flexible Spending Account 401(k) & Profit Sharing Plan Paid vacation, personal time & holidays Employee Assistance Program Working Conditions Work from home. Normal office environment. May be some exposure to vibrations, noise and chemical odors. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principle duties and responsibilities enumerated are all essential job functions except for those that begin with the word “may”. Belmark is an Equal Opportunity Employer.
    $40k-64k yearly est. 19d ago
  • Teach People How to Ship It Like a Pro

    Dorothy Kret & Associates

    Remote job

    Job Description The Job Coach is responsible for providing hands-on training and support to clients participating in the Work Adjustment Training (WAT) program, helping them develop both technical and professional skills needed for successful employment. This includes guiding clients in job-specific tasks, workplace behaviors, and essential soft skills such as communication, time management, and problem-solving. The Job Coach fosters a positive, culturally sensitive, and trauma-informed learning environment, building trust and rapport with clients while modeling professional conduct and workplace standards. This role requires strong communication, adaptability, and teamwork skills to support client growth and program goals. This is an onsite, client-facing position. Any work-from-home accommodations require CEO approval for a limited duration, with the expectation of returning to onsite work following the approved period. Responsibilities Common to all Agency Employees: Maintains confidentiality and trust with all employees, customers, participants, and trainees in compliance with HIPAA and organizational policies. Maintains culturally sensitive and trauma-informed interactions with employees, participants, and visitors, and pursues ongoing learning to strengthen cultural competence. Strives for mutually beneficial solutions, values interdependence, and upholds a shared responsibility for the success of the organization as a whole. Represents the agency in a positive and professional manner, demonstrating respect and professionalism in personal appearance and contributing to a clean, orderly, and welcoming facility environment. Demonstrates respect, courtesy and dignity for all. Demonstrates ethical conduct consistent with the National Association of Social Workers (NASW) Code of Ethics. Responds in a timely manner in all aspects of communication. Maintains a safe and clean working environment for self, employees, and visitors in compliance with OSHA regulations and other applicable safety standards relevant to the position's duties. Advocates for client needs and demonstrates adaptability and flexibility to support the health and success of the team, participants, and the agency by initiating improvements, solving problems creatively, and showing motivation for positive change and organizational growth. Completes all required agency training to maintain credentials and continuously enhance professional skills and knowledge. Ensures consistent compliance with all DKA policies and procedures, seeking guidance from the appropriate supervisor when questions or concerns arise. Adheres to assigned schedules and demonstrates punctuality, promptly communicating any scheduling conflicts, changes, or unforeseen absences to the appropriate supervisor. Assists in other areas as needed, supporting colleagues and agency operations by stepping in during absences, contributing to new projects, or performing tasks outside of regular responsibilities. Essential Duties and Responsibilities: Provides job coaching and training to clients assigned to the Pak Mail WAT program Coaches clients in both hard and soft skills to help them work towards a professional appearance and conduct. Assists clients in learning soft skills needed for successful employment: Stress management Time management Anger management Communication skills Organizational skills Attention to Detail Customer Service Provides hands-on instruction to clients in the technical skills required for high-quality work at a Pak Mail location, including packaging, crating, freight handling, mailbox management, shipping and receiving, use of the POS system, customer service, and basic logistics operations. Coaches clients on safe workplace practices, including proper lifting techniques and handling of materials. The Job Coach follows all DKA safety and emergency procedures, including OSHA requirements, and ensures safe use of equipment and worksite tools by staff and clients. Monitors supplies and materials for the assigned worksite, including packaging materials, shipping labels, and retail items, and communicates inventory needs to the Pak Mail Store Manager. Performs essential operational tasks in the event a client is absent to ensure worksite responsibilities continue smoothly, including shipping, receiving, and customer service duties. Provides guidance to clients in customer-facing skills, including greeting and assisting customers, answering phones, handling transactions, problem-solving in a professional manner, and appropriately escalating customer complaints to the Pak Mail Manager when they are beyond the Job Coach's scope. Completes required reports and documentation accurately and on time, including progress notes, monthly reports, time sheets, and incident reports. Attends client meetings (e.g., ART or Coordination of Care) and bi-weekly staff meetings as scheduled. Reports any serious or problematic incidents within 24 hours and seeks supervision for situations outside job scope or expertise. Maintains strict confidentiality of client and customer records in accordance with HIPAA, DRM, and Federal Copyright regulations. Communicates needs for company-provided resources or benefits, such as ADA accommodations, workers' compensation, equipment requests, and benefit updates, to the Pak Mail Store Manager or CFO. Accurately records hours in the designated payroll system (iSolved) and promptly reports any tardiness or PTO needs to the Pak Mail Store Manager. Performs other duties as assigned to support the success of clients and the overall operations of the Pak Mail worksite. Required Skills and Abilities: Ability to complete accurate, comprehensive, and timely case notes documenting client progress. Strong teaching and training skills, with patience and the ability to adapt instruction to clients with varying skill levels, learning styles, and professional goals. Ability to apply effective instructional principles and methods when working with individuals with disabilities or behavioral health challenges. Knowledge of the job market, job development practices, and Vocational Rehabilitation services and requirements. Understanding of group dynamics and the ability to work effectively with individuals experiencing behavioral or emotional challenges. Capacity to act responsibly and appropriately in emergency situations. Commitment to advocating for client needs and supporting positive vocational and personal outcomes. Excellent verbal and written communication skills. Strong organizational, time-management, and attention-to-detail abilities. Ability to work independently while maintaining effective collaboration within a team environment. Adaptability and flexibility in responding to evolving client needs and organizational priorities. Proficiency with Microsoft Office Suite and related computer applications. Required Education and Experience: High School Diploma or GED At least one of the following: Associate's degree or higher in social work, behavioral health, or a related field Peer or Recovery Support Specialist Certification Minimum of one (1) year of industry-related experience Regulatory and Credentialing Requirements: Must be able to obtain fingerprint clearance within 90 days of hire. Must have a valid Drivers License Must be able to pass a background check and pre-employment drug screening. Current CPR and First Aid certification required or must obtain upon hire. Maintain compliance with all ongoing Relias and BHT training requirements. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times, due to the potential to perform work within the Archive and PakMail environments. Exertion Level: This job is deemed MEDIUM duty work, as defined by the Social Security Administration, Code of Federal Regulations, § 404.1567, Physical exertion requirements: (c) Medium work . Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that he or she can also do sedentary and light work. Equal Opportunity Statement: DKA is an equal opportunity employer, and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $37k-67k yearly est. 16d ago
  • Data Entry Clerk ( Remote )

    Remote Career 4.1company rating

    Remote job

    The Data Entry Clerk is responsible for accurately inputting data into the company's systems. The Data Entry Clerk will be assisting customers by transferring the proper form into the correct database of the company. Responsibilities Of The Data Entry Clerk Transferring paper documents into a digital database Communicate with customer to make sure customer information is up to date Assisting/directing all customer complaints Qualifications For The Data Entry Clerk Able to clearly transfer important information Proficient with MS Office, specifically spreadsheets Detail oriented Salary: $120,000 - $150,000 Annual
    $25k-32k yearly est. 60d+ ago
  • Head of Google Business Profile (GBP)

    Townsquare Interactive 4.0company rating

    Remote job

    Head of Google Business Profile (GBP) - Townsquare Interactive Department: Product & Engineering / Onboarding Level: Senior Manager or Director (commensurate with experience) Launch Your Sales Career and Level Up Fast! Townsquare Interactive is seeking a seasoned Head of Google Business Profile (GBP) to lead and transform our GBP operations. This role will be responsible for overseeing GBP management at significant scale-more than 20,000 profiles-ensuring accuracy, optimization, and performance across all client listings. Why Townsquare Interactive? We're on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them-like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best. What You'll Do: Strategic Leadership Architect and own TSI's large-scale GBP strategy. Conduct a thorough operational audit and implement a roadmap for best-in-class GBP management. Define standardized processes for claiming, verification, optimization, and suspension handling. Operational Excellence Manage the full lifecycle of 20,000+ GBP listings with a focus on accuracy, consistency, and performance. Develop tools, reporting, and dashboards to measure access rates, optimization outcomes, and overall listing health. Introduce scalable workflows and leverage automation to maintain quality at scale. Training & Enablement Build comprehensive training programs for onboarding, SEO, and support teams. Establish quality frameworks and audit processes to ensure adherence to best practices. Serve as the internal escalation point for complex GBP scenarios. Cross-Functional Collaboration Work closely with Product, Engineering, Campaign Creation, Customer Success, and Support to align GBP workflows with broader client experience. Influence how GBP value and process are communicated as part of our service offering. What You'll Bring: Required 5-10+ years of hands-on experience managing Google Business Profiles at large scale (thousands of listings or more). Deep expertise in verification, optimization, suspension management, access workflows, and scalable listing operations. Proven experience designing and leading GBP programs, teams, or large-scale local search initiatives. Strong analytical, problem-solving, and communication skills. Preferred Experience working in digital marketing, SaaS, or high-volume local search environments. Background collaborating with engineering or product teams to build tools or workflows. Knowledge of how GBP interacts with SEO, reputation management, website launches, and small-business digital ecosystems. What Does Success Look Like? Increased access rates at launch. Reduction in GBP-related customer complaints and 1-star reviews. Faster, more successful suspension reinstatements. More consistent optimization execution and accuracy. Adoption of a comprehensive GBP playbook across teams. Lift in GBP-driven performance metrics (traffic, calls, direction requests). What's In It for You? Competitive compensation plan 3 weeks PTO + 9 paid holidays (including 2 personal days) Volunteer Time Off-give back to your community Health, Dental, Vision, and Pet Insurance 401(k) with company match + Employee Stock Purchase Plan Company-provided laptop Comprehensive training program to help you master your craft Clear paths for advancement-grow your career right here Ready to Make a Vital Impact? GBP accuracy and performance directly influence our clients' visibility and early-life outcomes. This role will be instrumental in elevating quality, reducing churn, and strengthening small-business success at scale. TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S. Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media's employees to perform their job duties may result in discipline up to and including discharge.
    $102k-155k yearly est. Auto-Apply 28d ago

Learn more about Customer Complaints jobs

Jobs that use Customer Complaints