Guest Satisfaction jobs near me - 460 jobs

Twins Buick GMC is a family-owned and operated car dealership located in north Columbus. We believe that in order to be the best, we must provide an excellent experience to our customers. We provide a laid-back and comfortable work environment while still being able to provide professional and adequate service to our customers. Always training and building on our skills, we are looking for someone who is ready to work in a team environment but has the ability to drive themselves individually to meet goals. Client Relations Specialist Job Responsibilities: Receive inbound calls and internet leads from customers with questions on new and pre-owned vehicles. Schedule a time and date for these customers to visit Twins Buick GMC. Handle all guest inquiries with a friendly and helpful demeanor, providing general or related vehicle sales information with a focus on 100% guest satisfaction Maintain and communicate exceptional product and inventory knowledge to our guests. Gather and track all guest data as directed and accurately enter this information into the CRM. Utilize scripts provided by the dealership to help address guest inquiries and concerns to meet the dealership and manufacturer's objectives. Will work in a team-based environment Facilitate timely follow-up on all internet leads as directed by management and/or procedures Job Requirements 2+ Years Automotive Call Center Experience Preferred Must have excellent customer service experience Proven phone skills in a selling environment

244 - Easton Town Center - Columbus, OH Who Are We? Stand Out For Good, Inc. is a rapidly growing women's fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Role Overview The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business. Primary Responsibilities Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations. Achieve personal sales goals. Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales. Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience. Maintain product knowledge. Have a thorough understanding of the merchandise offering, including features, benefits, and pricing. Ensure shelves and displays are stocked, organized, and visually appealing. Keep the store clean, neat, and well-maintained to create a beautiful shopping environment. Process transactions accurately and efficiently using a point-of-sale system. Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts. Adhere to company policies, procedures and guidelines, including safety protocols. Process returns and exchanges according to company policy, always ensuring guest satisfaction. Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business. Must be 18 years or older *Must be available to work nights & weekends* Physical Requirements This position requires extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs., occasional to frequent climbing, sufficient manual dexterity to operate registers, scanners and other electronic equipment, sufficient visual and auditory abilities to complete essential tasks, and sufficient ability to communicate with others to exchange information. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022

What's in it for you… * Hotel discount at locations worldwide! * Paid time off and holiday pay incentives! * Scheduled for second shift full time, roughly 2:30PM - 11PM shift! * 401(k) available for all associates! * Medical, dental, vision, and supplemental plan options available day one! About this job... Turndown Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they're away from home. Turndown Attendants create memorable moments for guests to experience in their guestroom. You have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Turndown Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges. What you'll be doing... * Your main role will be Housekeeping turndown service in guest rooms - tidy the room, display star projector, place candy and note for guests to find upon their return to the room * Clean and style guest rooms, public areas, and employee areas of the hotel with efficiency and attention to detail. * Deliver items and amenities per guest request, often coordinated by front desk * Assist with House Person duties as needed * Clean lobby and public areas as needed * Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard. * Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary. * Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction. * Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Take on additional tasks as necessary or assigned by hotel leadership. Requirements... * Effective verbal and written communication skills * Must be able to speak, read, and write in primary language(s) used in the workplace * 8+ hours per day; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Reach, bend, stoop, and pivot frequently throughout the workday * Previous hotel housekeeping experience preferred About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk, Housekeeing and Food and Beverage Operations. Provide an atmosphere that inspires the hotel team members to do their best. Oversee the quality process to ensure guest satisfaction through consistent delivery of both quality product and service in accordance with the hotel's profitability goals while fulfilling the value requirements of the guest. This should be accomplished through the daily execution of the Olshan Properties, Inc. Mission Statement. ESSENTIAL FUNCTIONS: Actively participate in the day to day operation of hotel include checking guests in/out and supporting food and beverage service Promote food and beverage outlets through guest recommendations, special events and upselling techniques. Establish credit control with guests, monitor high balances and cash handling procedures Assist in the training of team members of PMS, Menu, steps of service, brand requirements etc. Focus on training service standards and holding team accountable to them Report to Operation managers on team member progress and opportunities for improvement Build a positive high energy culture that promotes excellence, team work, and open communication through bulletin boards, break room, department meetings, daily line-up, all team meetings, Olshan Outreach, birthday's and anniversaries etc. Lead PM line up meetings, sharing GSS scores and feedback, BEOs, groups in house, arrivals, etc. Deliver on the Brand's loyalty program and all other Brand initiatives / trainings Make sure excellent customer service is provided throughout all steps of reservation, check-in/out process and steps of service in food & beverage areas. Build a culture where Elite members are recognized, find ways to surprise and delight our guests. Ensure team is knowledgeable of the hotel, its amenities, Easton Town Center and area businesses Execute banquet event orders as needed Be visible in the hotel during peak times connecting and building rapport with guests Make sure property condition, cleanliness, and quality of product and service throughout the hotel meet expectations Support team in Brand Standard Audit readiness throughout hotel Ensure safety is a priority; team members are trained in life safety, emergency procedures, tips training, equipment is maintained etc. Support in the cleaning of the food and beverage areas Maintain organized inventory areas and report to Operation Managers when supplies are low Inspect rooms and support in housekeeping as needed Other: Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SPECIFIC JOB KNOWLEDGE, SKILL, AND, ABILITY: The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Knowledge of hotel operations, security and safety programs, maintenance, quality assurance programs, PMS and POS Ability to motivate, lead and set positive examples for the staff Ability to set priorities, plan, organize, delegate, and multi-task to meet deadlines and goals Ability to read, write, speak listen effectively and understand the English language to communicate with management, staff and guests - being persuasive, clear and to the point. Written communication skills to be concise, well organized, complete, clear and understandable Ability to move throughout premises and visually inspect conditions including bending, stooping and reaching arms overhead. Ability to work effectively under time constraints and deadlines. Ability to remain stationary and concentrate on tasks for long periods of time. Knowledge of Work Order system Protect employer's privacy and data; keep passwords safe. Knowledge of hotel offers and local area including seasonal offerings Ability to handle stress in challenging situations Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. QUALIFICATION STANDARDS Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Experience: Minimum of two years front office and/or food and beverage Licenses or Certificates: CPR Certification and First Aid training preferred TIPS training ServSafe training Grooming: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook). Other: Applicants with additional language skills preferred. OLSHAN Properties MISSION & Vision Team: Olshan Properties is committed to developing our team members, empowering them and recognizing their achievements Partners: Olshan Properties seeks to create value for our partners by continually improving our properties and investing in accretive growth opportunities Communities: Olshan Properties continually strives to be a good neighbor and to enhance the communities in which we operate Properties: Olshan Properties recognizes that our tenants are our customers and we must provide the best environment for them to live, stay and operate their business

Apply Description Responsibilities: Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit. How you make people feel: The Server position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey's as their dining option. Behaviors We Value: Moves with urgency Knows how to shift gears Really knows the menu Is a great teammate Takes initiative Has a great attitude Asks what's next Anticipates the needs of our guests Is “always” learning Is accountable, doesn't make excuses Practices excellent sanitation and cleanliness

Join us and be a part of an organization that truly benefits our community through recreation, conservation and sustainability. This position is part of an IT department that works cross-functionally across divisions to deliver solutions that improve our guest experiences operational efficiency and data collection. The Enterprise Applications & Analytics Project Manager will be a multitalented individual who has the experience and skills to lead projects, implement and support enterprise applications and manipulate data for integration, reporting and dashboards. The IT department is a team of eight who work collaboratively to achieve our goals. The person in this role will have many opportunities to learn and develop their skills while working on a close-knit team. Great Parks is an Ellequate Bronze Certified Workplace meaning we have established a strong foundation of benefits, policies and practices to promote a fair and transparent workplace, supporting employee well-being. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers and friends. This position is eligible for remote work one day a week once the initial onboarding period has been successfully completed. The successful candidate will do the following: Project Leadership Lead and mentor a team of cross-functional members. Manage project timelines and resources for enterprise systems and analytics initiatives. Utilize project management methodologies and tools for smooth project delivery and regular communication. Provides effective project communications, both written and verbal, regarding project status, tasks, issues, etc. Enterprise Applications Management Lead the planning, implementation, upgrade, optimization, and support of enterprise applications, such as financial, asset management, reservation system, point-of-sale system. Manage integrations between recreation systems, finance, facilities, GIS, CRM, digital experience platforms. Provide enterprise application support to end users. Collaborate with business units to ensure systems meet functional requirements and are aligned with organizational goals. Understand the needs for enterprise reporting and planning. Establish and maintain excellent vendor relationships to share enhancement or new functionality requests, learn about product roadmaps, and ensure SLAs for application platforms. Data & Analytics Strategy Develop a Parks & Recreation analytics program focused on: Budget analytics; expenses and revenue analytics Program participation trends Facility utilization Community engagement data; guest satisfaction data Staff and volunteer management metrics Create dashboards and self-service reporting for executive leadership and business unit management utilizing BI solutions and reporting tools (e.g., Power BI, Tableau, others). Promote data governance, data quality, and standardization across the organization. Cross-Functional Collaboration and Training Serve as a liaison between IT and business units to ensure system functionality and workflow supports daily operations and long-term planning. Create and deliver training material for end users regarding the use of enterprise applications and workflows across multiple staff members and/or divisions. Work closely with Guest Experiences, Marketing, Conservation & Parks, Finance, Human Resources and IT to align systems, training and reporting needs. Innovation & Service Optimization Identify opportunities to automate processes and enhance business insights. Identify technology-driven opportunities to improve the experience for guests registering for programming or events, reserving facilities, initiating point-of-sale transactions, etc. Lead initiatives such as mobile app integration, online payments and real-time park or facility updates. Stay current with technology trends relevant to Parks & Recreation. Investigate and propose innovative solutions (e.g., AI/ML in analytics, low-code platforms). Participate in user adoption and change management efforts for new tools and systems. Governance & Compliance Ensure compliance with industry standards (e.g., open data policies, PCI compliance, ADA standards). Support internal and external audits by ensuring systems and data process are well-documented and secure. Typical Skills & Tools ERP Systems: Financial Enterprise application Enterprise Asset Management and Work Orders Reservation Management and Point-of-Sale System CRM ESRI ArcGIS (integration) Digital Experience Platform: Kentico Xperience (integration) Others BI Tools: Power BI, SQL queries, Tableau Databases: SQL Server Project Management: Smartsheet Prepares purchase requisitions and approves where applicable. Adheres to purchasing card procedures and submits expenditures for supervisor approval. Performs job duties in accordance with Great Parks' policies, procedures, and performance expectations. Maintains confidentiality of confidential and sensitive information. Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required. Performs other duties as assigned. QUALIFICATIONS An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: Bachelor's Degree (required) in Information Systems, Computer Science, Data Science, Business Administration with IT/Analytics focus, or similar. Years of Experience: 7-10+ years in IT, enterprise applications, and/or data analytics 3-5+ years in a leadership or supervisory role Core Experience Areas: Leading enterprise application implementations (e.g., ERP, CRM, Financial systems) Project management including managing cross-functional teams to ensure alignment of enterprise applications with operational needs, efficiency and planning Providing technical support and training to end users for enterprise applications Data strategy, governance, and reporting BI tools and platforms (e.g., Power BI, Tableau, SAP BusinessObjects) Data integration and architecture (ETL tools, APIs) Knowledge of enterprise systems like Microsoft Dynamics, Salesforce, etc. Additional Skills/Experience: Experience with cloud applications or platforms Familiarity with modern data warehouse technologies Experience in project management methodologies Understanding of business operations and KPIs Participation in driving digital transformation or process improvement initiatives Ability to submit a fingerprint check to successfully pass a criminal background check through the FBI and the Ohio BCI. Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements. LICENSE OF CERTIFICATION REQUIREMENTS State Motor Vehicle Operator's License that meets GP current carrier guidelines. We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities. Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.

Nationwide Hotel and Conference Center, located in Lewis Center, Ohio, is searching for an Executive Chef to join our team! Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites to delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events Job Summary: The Executive Chef is responsible for leading the overall culinary direction of the property. This includes menu planning, recipe development, food production, and inventory management, while maintaining strict adherence to budgeted food and labor costs. The role requires strong leadership, creativity, and organizational skills to ensure excellence in product quality, consistency, and presentation. The Executive Chef will also be responsible for recruiting, training, mentoring, and developing a high-performing culinary and stewarding team. Essential Functions: Provide leadership and oversight of all culinary operations, ensuring accurate and timely production for catering, restaurants, conference services, pub, room service, and employee dining. Monitor industry trends, competitive offerings, and evolving guest needs to recommend and implement innovative menus, services, and operational improvements. Design daily, seasonal, and event-specific menus to maximize guest satisfaction and revenue opportunities. Collaborate with clients as needed to deliver customized culinary experiences. Establish and enforce standards for quality, presentation, portioning, and consistency across all outlets. Train, mentor, and supervise staff on menu execution, new recipes, and culinary techniques, with ongoing evaluation of performance. Develop training and career progression plans to support team member growth. Oversee kitchen operations, including equipment maintenance, sanitation, and safety compliance across all culinary and stewarding areas. Conduct regular inspections to ensure compliance with hotel standards, state health codes, and safety regulations. Manage food and labor costs through accurate forecasting, scheduling, and inventory control. Recruit, hire, train, and develop team members while fostering a culture of accountability, recognition, and professional growth. Prepare and submit reports in accordance with company requirements. Lead and participate in daily, weekly, and monthly meetings to align with organizational goals. Serve as a member of the Executive Committee, actively contributing to overall property leadership. Perform additional duties as assigned by senior management. Physical Requirements: Ability to work in extreme temperatures and high-pressure kitchen environments. Ability to stand and walk for extended periods. Ability to lift up to 25 lbs. regularly and up to 55 lbs. occasionally; as Manager on Duty (MOD), may be required to exert up to 100 lbs. of force. Requires manual dexterity for equipment operation and the ability to perform repetitive motions, bending, climbing, and lifting. Must possess full range of vision, hearing, and communication abilities. Experience, Education, Qualifications and Skills: Minimum of 2 years' experience as an Executive Chef or Executive Sous Chef in a multi-outlet, upscale, full-service operation with annual food and beverage revenue of $4M or more. Culinary degree from an accredited institution and/or ACF Executive Chef certification preferred. Demonstrated expertise in menu creation, recipe development, and food presentation. Proven ability to manage food and labor costs within budget. Exceptional organizational, communication, and leadership skills. Strong financial acumen, including cost control and forecasting. Proficiency with basic computer applications and culinary management systems. Strong customer service orientation with the ability to build positive guest and client relationships. Travel: This position requires the successful candidate to have a valid Ohio Driver's license. The successful candidate would have to provide proof that s/he has a valid driver's license upon being hired. Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Job Description . Join the Gold Standard of Self-Care. Woodhouse Spas is redefining the luxury spa experience; and is looking for a Franchise Business Consultant (FBC) to grow with Woodhouse Spa. As the brand ambassador and strategic coach for Woodhouse Spa's franchisees, you'll help local owners drive guest satisfaction, revenue, and brand consistency across a national footprint. About the Role Reporting to the Director of Field Operations, the FBC is a relationship-focused consultant who partners with spa franchisees to elevate operations, align with brand standards, and build thriving local businesses. This is a remote position with up to 50% travel across assigned territories. Key Responsibilities Build and nurture collaborative relationships with spa franchise owners and their teams. Conduct quarterly spa visits and operational assessments. Coach owners on KPIs, business performance, marketing execution, and guest experience. Support new spa openings and lead training sessions as part of launch readiness. Deliver feedback and insights based on P&L reviews, guest satisfaction data, and performance trends. Guide at-risk locations toward recovery through action plans and structured coaching. Align franchisee operations with the Woodhouse mission, culture, and evolving standards. Contribute to tools and programs developed by cross-functional teams (Marketing, Training, Operations). RequirementsWhat You Bring 3+ years in franchise or multi-unit operations, with experience consulting or leading in wellness, spa, beauty, or hospitality environments. Proficiency in business analysis, including P&L interpretation and KPI coaching. Strong communication and relationship-building skills. Adept at training, facilitating group conversations, and managing change. Highly organized and resilient with a strong sense of accountability. Bachelor's degree preferred. BenefitsWhy Join Woodhouse? At Woodhouse, they believe self-care isn't a luxury; it's a necessity. That philosophy guides how they treat guests and their teams. When you join Woodhouse Spa, you'll be part of a growing, mission-driven brand that's committed to supporting your success and well-being. Woodhouse Spa's Corporate Offices are located in Lakewood Colorado 80228. Here's what you can expect: Flex Time Off (FTO): Rest and recharge on your schedule. 10 Paid Holidays annually. Medical, Dental & Vision Insurance options to fit your needs. 401(k) with 3% company match. Bonus eligibility based on company and individual performance. Employee discounts at Woodhouse corporate spas. Employee Assistance Program (EAP) for mental wellness support. Pay Transparency This is a salaried, exempt role. The base pay range for this position is $75,000-$85,000 annually, commensurate with experience. Bonus eligibility is based on company and individual performance and subject to executive approval. This role is open to remote candidates across the U.S. Woodhouse Spas and their parent company, Radiance Holdings, are proud to be Equal Opportunity Employers committed to creating inclusive and diverse work environments.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures. Other duties as assigned. Responsibilities Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum one year experience in a similar position. Prior supervisory experience a plus. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

If you enjoy working in a fun, high-energy environment with a growing company where the game is always on, we invite you to bring your skills to Buffalo Wild Wings, where we are proud to be the “Greatest of All Times!” At Lancaster Wings, we are team-centered and fan-focused and we take pride in being the destination for great wings, cold beer, and all sports! We encourage you to apply to join our winning team and be part of bringing the love of sports together with great food, family, and friends! We are currently seeking talented Hosts/Cashiers/Greeters to join our team! As a Buffalo Wild Wings Host/Cashier/Greeter, your responsibilities include, but are not limited to, the following: Serving as a friendly and welcoming first impression to all guests that come through our front door Greeting and seating walk-in guests in a friendly and timely manner Receiving and confirming walk-in, telephonic, and online guest orders, including orders from third party vendors such as Doordash and Grubhub Assembling takeout orders for guests and/or third-party delivery drivers with unparalleled accuracy Informing servers or other team respective team members of any guest specific needs or special occasions Serving as a menu knowledge expert in order to provide suggestions to guests based on preferences or requests Upselling menu items to generate higher sales Processing accurate and timely payments with integrity Assisting Service Team in delivering food and providing drink refills to provide an over-the-top guest experience Assisting Service Team in maintaining clean dining room/bar areas Ensuring food safety standards are followed in accordance with local regulations Successfully resolving conflicts or guest complaints as permitted by management Maintaining a stocked and clean lobby and takeout area/workspace Completing deep cleaning tasks as assigned Generating positive working relationships with all team members, including the Servers and Heart of House Additional duties as assigned by management Knowledge and skills you bring to the team: Reliability, dependability, and good work ethic Prior front of house experience, preferably in a high volume, full-service restaurant Basic food service, including proper and safe usage of appropriate restaurant equipment Knowledge of proper sanitation, food safety and security procedures Ability to maintain professional demeanor under pressure Proficient understanding of food allergens Ability to obtain a Food Handler Card Personable and friendly personality and ability to communicate with guests Strong understanding and delivery of excellent customer service and guest satisfaction Knowledge of basic math functions and calculations involving currency Strong interpersonal skills and the ability to work both independently and with others Strong time management, organization, attention to detail, and multi-tasking skills Ability to take direction and constructive feedback from both peers and management Ability to lift and move up to 20 pounds Ability to work at a fast pace and with high intensity while standing for an extended period of time Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Apply today to join our winning team! Lancaster Wings, Inc. is an independent franchisee of Buffalo Wild Wings, an equal opportunity and E-Verify employer. We are committed to providing all team members with a safe, drug-free environment void of discrimination or harassment where our team members can learn, grow and develop more than they can on their own.

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: New Orleans, LA Time Commitment: Approximately 32-40 hours Anticipated Schedule: Flexible - including nights, weekends, and holidays. Purpose of the Property Operations Lead position The Property Operations Lead (Hospitality) role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the New Orleans market, supporting efficient and successful operations for the New Orleans market portfolio. You will be the face of Kasa during the guest's stay, interacting with guests face to face, providing assistance and recommendations and address any concerns that arise. You will be knowledgeable of property operations and be an extension of the Guest Experience team. Through regular in-person unit inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in. Like many operations roles, there is no “typical day” but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: welcoming guests, facilitating guest relocations, planning + strategizing for next-day operations, enhancing VIP experience, hosting guest engagement events, and providing guests with local area recommendations. A typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours. Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit. Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work. Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks. Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners. Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends. Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department. Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs. Change Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development. Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience. Required policy information: This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance. Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply. Expected Results Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics. Key Initiative: Identify and communicate on-site issues. Key Initiative: Maintain appropriate supply inventory levels based on provided guidelines. Key Initiative: Participate in preventative maintenance program. Role Objective 2: Complete tasks that drive productivity within the operation. Key Initiative: Complete brand standard inspections to gather property-level data. Key Initiative: Decrease the number of after-hours calls and inquiries. Curious about the Kasa experience? Save 15% when you book on kasa.com Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: The starting base pay range for this role is between $19 and $21 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here . Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

In 1934, “Pop” Swenson had a dream. He wanted to serve folks the best burger possible with fresh beef, all while standing out from the crowd and not being just another burger joint. Since then, our signature Galley Boy has won multiple awards and we are continuing to add new locations, along with multiple Food Trucks and Ghost Kitchens. Our business is expanding rapidly and as a result, we need fun and energetic team members that share our passion for perfection to join our growing team. If you possess an internal drive to be better than the rest and be a little bit different while having fun making new friends, then you may just be a natural SWENATIC, and we want to meet you! What's a SWENATIC? LinkedIn Facebook Instagram Twitter TikTok Essential Job Duties: Responsible for effectively onboarding and training team members to brand standards. Continuously coaches, provides feedback and develops team members to build two quality restaurant teams. Responsible for schedule developments and positioning team members. Responsible for attracting, selecting, and retaining team members. Manage and coach kitchen crew, kitchen supervisors and curb servers to support operational success. Responsible to direct crew, always assign duties and perform quick service and friendly service to customers and internal team members. Maintain all standards of excellence in the restaurants in alignment with the quality of the food, friendliness of service, cleanliness of facility and safety of team members and guests to meet or exceed brand standards in every aspect of the restaurants. Ensures that team members follow all recipes, procedures, and policies of the company. Responsible for driving guest satisfaction and local store marketing programs. Participates in the investigation and resolution of guest complaints and feedback. Enforce sanitary practices for food handling, cleanliness and maintenance of kitchen and kitchen equipment. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Ensures equipment operates efficiently and the facility is maintained according to company standards. Inspires and coaches to drive excellence around core operations procedures on each of their shifts (examples including but not limited to shift accountability, product projections, repairs and maintenance spending/upkeep, cost of sales/cost of labor controls) Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all Above Stand Leadership and their assigned representatives; always represent Swensons Drive-In Restaurants, LLC as a professional in every aspect of performance. Always promote and adhere to the Swensons core values and mission statement. Support the General Manager with any additional duties as assigned or required. ADA Requirements/Physical Standards: • Exposure to extreme temperatures based upon variable weather conditions inside and outside of the restaurant • Must be able to stand and exert well-paced mobility and reasonable range of motion such as bending, stooping, standing, walking, stirring, lifting to complete physical tasks related to responsibilities for up to ten (10) hours • Able to safely respond in emergency situations to avoid imminent dangers to self and others • Safely transport up to 30 pounds repetitively throughout a shift • Ability to safely operate blenders, frozen drink machines, grills, fryers, and other kitchen equipment as needed. • Ability to safely place plates, utensils, pans, and cases on both high and low shelves. • Must possess finger and hand dexterity for using small tools and equipment • Ability to safely work in environment that includes wet floors, temperature extremes, and loud noise • Ability to read, write, and communicate verbally and listen attentively to team members, guests, vendors, and visitors • Ability to arrive on time for each scheduled shift and work throughout the shift (aside from legally required breaks) per the schedule and restaurant demands Benefits: • Weekly Paycheck • Competitive wages including bonuses based upon performance • Health Benefits, Group Long-Term disability insurance, 401K with company contribution and competitive PTO plan • Career Advancement opportunities • Competitive referral program where you get paid to recruit your friends • Fun working environment • Closed major holidays (Easter, Thanksgiving and Christmas with adjusted hours Christmas Eve, New Years eve and New Years day) Requirements • 1-3 years of coaching, training, and development experience in a high-volume food service management role • 1-3 years' experience as a restaurant Manager • Legal right to work in the United States and provide proof • Must have a valid driver's license, your own reliable source of transportation and be able to travel for work purposes • Good communication and facilitation skills • Strong interpersonal and conflict resolution skills • Demonstrates the ability to quickly develop positive working relationships • Positive, energetic, “can do” attitude with the ability to work on your feet entire length of shift in a fast-paced environment • Exhibit good manners, proper personal hygiene, and work successfully in a team environment • Flexible work schedule including availability to work all multiple shifts on regular basis • Financial Acumen • Computer skills

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests' needs. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. Creates a warm, fun atmosphere for Guests and Team members. Adheres to company's sanitation procedures. Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. Follows all bar recipes to deliver a consistent product, control costs, and maximize Guest satisfaction. Keeps station clean, sets up and takes down station tables appropriately. Greets newly seated Guests' in a friendly and timely manner. Accurately takes Guests' food and drink orders. Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation. Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges. Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift. Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift. Ensures food is properly garnished and delivers trays to the designated bar areas, as well as other sections in the restaurant, as needed. Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy. Participates in all incentives and contests, driving sales and promoting the brand. Completes bar inventories and daily requisition sheets as requested and required. Completes opening/closing duties in a timely manner. Assists in party set up and breakdown. Assists other Team members as needed or as business dictates. Busses and resets tables as needed. Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner. Maintains a favorable working relationship with all other company Team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. Listen to hear Guests' orders and needs, and then communicate with Guests verbally and with other Team members verbally via Micros system. Must be friendly and able to smile frequently. Restaurant and/or bar experience preferred, but not required. Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. Must be able to read and communicate in English. Dressed in proper dress code requirements, looking neat, clean and professional at all times. Work in noisy, fast paced environment with distracting conditions. Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $5.25 - $5.25 per hour Salary Range: 5.25 - 5.25 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Description [[title]] Pay [[pay Grade_obj]] Reports To: Salary: $120,000.00 to $130,000.00 Other Forms of Compensation: Bonus up to 35% The Strategic Dining difference is in the support we deliver, not only focusing on successful systems, techniques, and tools, but improving the community's dining experiences, community cost savings and increased resident satisfaction. We accomplish this by being a true partner to our clients and communities and focus our efforts on meeting those goals, that are unique to each location. The Strategic Dining difference is in the support we deliver, not only focusing on successful systems, techniques, and tools, but improving the community's dining experiences, community cost savings and increased resident satisfaction. We accomplish this by being a true partner to our clients and communities and focus our efforts on meeting those goals, that are unique to each location. 75% travel Manage SENIOR LIVING Dining accounts in and around Manage SENIOR LIVING Dining accounts in and around Cleveland, Columbus Track record of ensuring high-quality services, financial success, and client satisfaction within the region while providing strong leadership. Experience in multi-unit management in contract food services, required Culinary experience and a culinary degree is preferred, as it contributes to our commitment to excellence. Is proficient in Compass Group systems like OMS, MUS, efinance, and myorders, ensuring seamless operations, not required but preferred Excels in written and verbal communication with internal teams and external partners. Demonstrates exceptional leadership, training skills, and the ability to influence effectively. Is adept at cultivating strong relationships, influencing and inspiring teams. Embodies a hands-on leadership style, believing that building robust relationships leads to success. Job Summary: As the Regional Director of Operations, you will be responsible for the overall operation, growth, and profitability of the region. You will provide the vision and strategic leadership to drive resident and client satisfaction through the delivery of best-in-class dining and hospitality experiences. In this hands-on leadership role, you must have the ability to travel to regional communities to provide ongoing training and support to culinary, hospitality and service leadership teams. This role requires a strong background in food production and service management, exceptional financial management skills, building and leading diverse teams, and a passion for delivering outstanding resident experiences. Account Management & Client Relations: Balance company/community goals and regulatory agency requirements with individual client objectives to create a customized program that meets resident needs. Schedule regular on-site, hands-on visits to coach, train, and follow-up on assigned goals. Send a site-visit summary to the Executive Director, Chef, Dining Service Director, and applicable corporate team members. Conduct quarterly business reviews with client to make certain community objectives are being met, communicate industry trends, and ensure client has opportunity to share critical feedback. Actively participate in food service-related committees within assigned communities, or otherwise be involved in and visible at special events within each assigned location, to demonstrate the company's team approach and commitment to the community. Strong problem-solving and decision-making skills, with the ability to handle multiple priorities in a fast-paced multi-site environment. Flexibility to travel between communities within your region. Develop priority-focused consultation agendas in advance of visits. Ensure that community staff are given ample opportunity to schedule themselves to attend. Drive guest satisfaction by maintaining product and service quality standards; Periodic property inspections, ensuring completion of company training programs and initiating corrective action as necessary. Review resident surveys for service concerns and work with Executive Directors and the Director of Dining Services to address and resolve going forward. Understand and leverage company support teams and systems to meet region Key Performance Indicators. Collaborate with department heads, executive chefs, sous chefs, dining room managers, and other team members to create innovative menus and dining concepts that meet and exceed guest expectations. Business and Financial Acumen: Ensure responsible financial management of assigned communities. In partnership with leadership team, develop annual budgets to accurately forecast financial performance, monitor financial reports to ensure budgetary compliance, and implement policies to deliver financial results in accordance with those budgets. Timely completion of all daily, weekly, or monthly reports as outlined by the SDS Director of Operations. Conduct monthly budget reviews with each location on or about the 15th of each month to ensure the dining expenses are on track or need an action plan to meet monthly budget targets. Participate in the sales process by assisting with new opening services for new business accounts. Collaborate with marketing team to develop and implement promotional initiatives, special events, and marketing campaigns to drive revenue and enhance resident experiences. Coach and support operations team to effectively manage wages and controllable expenses. Team Building & Management: Provide the vision, strategy, and tools to all team members to successfully execute their community dining program in order to exceed resident and client satisfaction. Exceptional leadership abilities, with a demonstrated ability to motivate, develop, and manage a diverse team. Provide both positive and negative feedback to department, team or individual staff members, identifying areas for improvement and implementing training programs, as needed, through onsite meetings, virtual meetings, telephone calls, one on one coaching. Recruit, train, mentor, and motivate a high-performing team of culinary, hospitality and service professionals, fostering a hospitality culture of excellence and teamwork. Utilize an “open door policy” to solicit employee feedback and address team member problems or concerns. Job Summary This individual is responsible for planning, directing, implementing and assisting with operational programs, policies, and procedures to ensure contract compliance, profitability, safety and client satisfaction for multiple accounts. Key Responsibilities: Develops common direction for the team Sets priorities and makes team agenda and strategy clear to all team members Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts Manages the assigned operations to ensure accordance with the client's service level agreements Delivers the budget and the unit cost targets for each service at all assigned locations Ensures adequate resources are available, including personnel Interfaces with existing clients to maintain client satisfaction and account retention Performs other duties as assigned Qualifications: Bachelor's degree (B. A.) from a four-year college or university; or 5 to 7 years related experience and/or training; or equivalent combination of education and experience Experience in P&L management Contract-managed service experience, preferred Strong leadership and communication skills. Regional or multi-unit experience Apply to Strategic Dining today! Strategic Dining is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at Strategic Dining are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Strategic Dining maintains a drug-free workplace. Req ID: 1482716 Strategic Dining Services LYN PELLEGRINI [[req_classification]]

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We're looking for an amazing Sales Support Coordinator to fill this role. You'll be responsible for supporting the Personal Cruise Consultants (PCCs) administratively and by providing information and high-level customer service to the direct consumer guest. Here's a summary of what Holland America Line is looking for in its Sales Support Coordinator. Is this you? Responsibilities As the primary point of contact for non-revenue related requests from PCC guests, you will serve as a dedicated resource, providing comprehensive information and resolving issues related to dining arrangements, express documents, special requirements, and more, following the guest's reservation via phone queue and email. Responsible for efficiently handling incoming department calls through the phone queue, managing incoming emails, and addressing voicemail messages promptly. Proactively making outbound calls to PCC guests as scheduled or directed by management, you will contribute to maintaining a high standard of communication and guest satisfaction. Adhering to department policies, you will skillfully assign incoming new guest leads evenly among PCCs, ensuring a fair distribution based on established guidelines. In the absence of the assigned PCC, you will step in to resolve problems, complete exchanges with existing PCC customers, and assist with various tasks such as cruise pricing, payment collection, and group finalization. Your commitment to delivering exceptional service will be evident in your interactions with both internal and external clients, ensuring a prompt and high level of service that aligns with the organization's standards. Additionally, you may be assigned any other duties deemed necessary by your supervisor or manager, contributing to the overall efficiency and success of the team. Requirements Minimum of one (1) year experience in positions in the area of customer service or sales. Experience in the travel and hospitality industry preferred. Experience working in a high-volume call center is preferred Ability to learn products, POLAR, Siebel technology Strong interpersonal skills; proven ability to positively interact with individuals at all levels Possesses a track record of personal goal achievement and support to department objectives Possesses strong attention to detail and ability to remain focused despite distractions Must be self-motivated, a self-starter and quick learner Excellent organization skills and ability to work independently Computer proficiency with Windows and aptitude to learn other systems What You Can Expect Cruise and Travel Privileges for You and Your Family Health Benefits 401(k) Employee Stock Purchase Plan Training & Professional Development Tuition & Professional Certification Reimbursement Base Hourly Range: $13.13 to $17.74. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. Our Culture…Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ******************************************************************** Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** #HAL

We're in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team-player, and a highly-organized professional.

Crafting distinctively delicious food starts early morning in Au Bon Pain cafe. While our bakers line the shelves with hot, freshly baked pastries, muffins, bagels and scones, other team members brew our rich coffee and espresso blends from the highest-quality Arabica beans, set up the health smart oatmeal bar, and prepare dozens of fresh eggs for nourishing breakfast sandwiches. Their passion for quality and freshness continues throughout the day with mouthwatering sandwiches and wraps served on freshly baked breads; hearty soups, stews and macaroni and cheese; enticing salads topped with our signature dressings; and assortments of cut and whole fresh fruit; cheese and crackers; energy bars; nuts; yogurt and indulgent cupcakes, cookies and brownies. Au Bon Pain caters to today's sophisticated but time-constrained customer in many ways. One day you may enjoy a made-to-order customized sandwich or salad, designed by you and prepared just the way you like it. And the next day, you may only have time to grab a pre-made salad, sandwich, wrap or snack. But no matter how you shop Au Bon Pain, we promise that our food will always be delicious and fresh and our service fast and friendly. Au Bon Pain--Taste the goodness in every flavor-full bite! Job Description Position Summary: Responsible for creating a culture of learning, execution and appreciation of food that is fresh, convenient, customizable and available. This person must provide management for Au Bon Pain food and beverage processes and the leadership to facilitate guest satisfaction and financial success in all of the café's food and beverage outlets. Overall emphasis is placed on procurement, execution, distribution and adherence to ABP standards while operating at or above health and sanitation requirements. Kitchen Manager, partnership with the General Manager will manage, teach and give feedback while stressing a Guest Centric mentality and complete abidance to ABP policies and procedures 100% of the time. Responsibilities 1) Hospitality Celebrate fresh food and a cultural appreciation of quality ingredients. Proudly work to spread our message of fresh food to every guest. Proactively seek out guest engagement and conversation while on the floor. Reiterate compliance to the station-specific interaction script. Build ability to multitask, while keeping first priority on a “Guest First!” mentality. Strive to turn every guest into a loyal guest by offering a consistent, friendly, and easy shopping experience. Instill these qualities in all of the crew members you train and come in contact with. 2) Receiving/Storage/Organization Maintain the organization standards listed in the ABP standards of storage and organization. Respect the food and take pride in receiving and storing quality product. Maintain product integrity by performing thorough inspections of all incoming items. Adhere to the Produce Handling Guide at all times. Make certain all storage and receiving practices are up to ABP and health code standards. Maintain a “Clean as you go” mentality at all times. Schedule staff accordingly to meet and exceed budget goal while maintaining standards. 3) Prep/Premade Utilize all tools (Prep Sheet, Procedure Cards, Step by Step, Café Requisition Sheet and Café & Culinary Readiness Journal) to ensure product quality and availability throughout the day. Develop a cultural appreciation of prepping and preparing food that is fresh, convenient, and of the highest quality. Teach & maintain proper station setup to maximize efficiency. Maintain premade handling and wrapping procedures to ensure product meets temperature and is at ABP standard. Accurately merchandise products per merchandising guide & schematics. Check for quality and make sure that any and all product below our standards is brought to the attention of General Manager and never served to the guest. Taste menu items with team member to build overall product knowledge. 4) Food ordering/Production planning/Inventory Maintain & actively use ABP order guides for all food & paper orders Develops pars for all food, paper and beverage products Maintain & control budgeted café food cost Ensure weekly food inventory is complete every Thursday Review product sales mix & waste report daily Formulate weekly & daily production, take into consideration, Pmix, waste, forecast & weather Maintain inventory of labels for grab & go packaging Perform weekly inventories with the General Manager 5) Distribution Ensure use of requisition sheets for all deliveries from production kitchen to outlets Manage the packaging of product for delivery using proper equipment to maintain product integrity Develop delivery schedule to ensure outlets are properly stocked at the right time without disruption of business Maintain food quality and temperature throughout the delivery process. Maintain the sanitation and condition of all delivery equipment and vehicle 6) Profitability Responsible for ensuring profitability through proper planning and execution of food processes and labor processes. Responsibility includes ensuring food cost variance is within standard and that labor costs are within standard. 7) Sanitation and Safety Ensure all food production areas are maintained at the highest level of cleanliness and safety. Qualifications Qualifications: 3-5 years proven and demonstrated experience in the restaurant/food service/hospitality industry in a similar or equivalent position. Culinary degree preferred Operation experience with full P & L responsibility required ServSafe Certification Additional Information Working at ABP: 5 day work weeks 7 week structured training program Career growth opportunities Competitive salary, weekly pay Quarterly bonuses Benefits: Medical insurance/Dental insurance/Vision insurance Pet insurance Employee Referral Programs Vacation Time 401K Workplace banking and much, much more!

Job DescriptionSalary: $15 an hour Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: Demonstrate a strong understanding that the spa/salon industry is high touch, meaning that it requires strong interpersonal skills and attention to the needs of others. Continually be focused on hospitality, guest care and service excellence. During times when traffic is slow, provide support to other team members to ensure guest satisfaction is met during their service experience. Follow the Aveda service cycle with every retail guest as determined by Nurtur. Perform daily support to guests to ensure their satisfaction is met during their service experience. Support company initiatives by ensuring productivity goals are met through managing the appointment book. This includes, but is not limited to creating availability, up-selling services, inform guests of seasonal specials and events, maintaining a wait list for services, etc. Oversee the planning, coordination and execution of a complete and accurate physical inventory as required. Work with Guest Experience Manager to aid in development of strategies to achieve retail and service goals and objectives. Follow the cash management policy. Plan, coordinate and execute special events for the promotion of new launches. Educate all Nurtur Professionals and fellow Guest Experience team members of any new product launches and general product knowledge. Manage the day-to-day behaviors of the Professional Staff including, but not limited to: attendance, dress code inspection, sanitation inspection, service behaviors, professionalism, use of down-time, etc. Provide on-going recognition, support, and motivation for Nurtur Professionals. Maintain and enhance the overall look of the salon. Enforce policies and procedures of Nurtur the Salon; serve as a role model. Communicate all corporate policies and procedures to team members and ensure compliance. Resolve guest challenges in an effective and timely manner. Continuously work at creating and nurturing strong working relationships with other team members. Project a professional image at all times to internal and external clients. Create a sense of urgency; delegate appropriately; motivate self and team to accomplish objectives. Follow and implement all Aveda visual presentation standards and guidelines for product launches. Assist the marketing team with floor sets, window changes and collateral placement takes place in a timely manner. Manage all functions to properly open and close the store following guidelines and policies. Actively participate in meetings, training and conference calls. Participate in Aveda and Nurtur Corporate Events including Career Fairs, Chamber Meetings, PR/Marketing Events, Holiday Event, Earth Month, Beauty for a Cure, etc. Perform other duties as assigned. Achieving sales goals. Staying within approved budgets. Supervising all bank, and currency transactions. Ensure that all team members adhere to the Cash Management Policy. Control banking expenditures according to established procedures. Maintain personal sales and achieve sales goals. Ability to take initiative and accountability for the accuracy of information and for achieving results. Motivate self and others to overcome obstacles and achieve goals. Requirements: High School diploma or equivalent. Prior experience with guest care in a retail, salon and spa or hospitality industry. Time Management: ability to organize and manage multiple projects. Organization: ability to demonstrate strong organizational skills. Ability to make and implement decisions. Ability to maintain a high level of confidentiality. Eagerness to learn and grow in position. Demonstrated aptitude to train new team members. Demonstrated ability to provide excellent presentations. Demonstrated ability to thrive in a fast-paced environment. Willing to work a flexible schedule, including evenings and weekends. Excellent interpersonal and communication skills; articulate in English. Strong commitment to customer service excellence. Commitment to company mission and vision. Physical Demands and Work Environment: Walk, stand up, and/or sit for up to eight (8) hours per day Use hands to handle objects and reach with hands and arms Walk, sit, stand, balance, stoop, speak, and hear See a computer screen and read paper and electronic documents Occasionally lift and/or move objects up to 30 pounds Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: Medical/Dental/Vision/Life 401(k)/match PTO (paid time off) EAP (employee assistance program) Short-term disability Employee discount on products and services Growth Opportunities Travel Requirements:The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer: Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you've ever thought about sharing your skills and experience with others, here's your opportunity. Apply today!