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20 jobs that use Technical Support the most

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Jobs that use technical support the most include senior technical service specialist, assistant lead technician, and advanced technical specialist.

What jobs use Technical Support the most?

1. Senior Technical Service Specialist

How senior technical service specialist uses Technical Support:

  • Manage Syteline ERP software database to enter complete production release packages for components and assemblies.
  • Lead and assist in troubleshooting problems and assure appropriate communication with physicians and patients.
  • Support FDA and Parexel audits.

Most common skills for senior technical service specialist:

  • Technical Support
  • CRM
  • Test Equipment
  • FDA
  • Customer Service
  • Customer Accounts

2. Assistant Lead Technician

How assistant lead technician uses Technical Support:

  • Manage client relations and coordinate the project effectively between onsite and offshore.
  • Compose written reports of data collect from patient evaluation and present to department chief for thorough analysis of patient diagnosis.
  • Design and programme CNC machines to enhance production tooling performance and reliability.

Most common skills for assistant lead technician:

  • Technical Support
  • HVAC
  • Troubleshoot
  • Windows
  • Customer Satisfaction
  • PC

3. Advanced Technical Specialist

How advanced technical specialist uses Technical Support:

  • Manage, organize and facilitate PRI projects, ensuring services are delivered to specification, on time and within budget.
  • Audit engineering designs, manage schedules, review BOMs, and rectify engineering design problems on 3D models and 2D drawings.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.

Most common skills for advanced technical specialist:

  • C++
  • Technical Support
  • Software Applications
  • Windows
  • VPN
  • TCP/IP

4. MIS Specialist

How mis specialist uses Technical Support:

  • Lead effort to develop and maintain client's database by customizing existing computer information systems to support operating objectives.
  • Provide LAN support using Novell Netware.
  • Change control, firewalls, application proxies & DNS, DHCP, SNMP, patch panels, sniffers and scanners.

Most common skills for mis specialist:

  • Technical Support
  • Software Inventory
  • Customer Service
  • Bar Code Readers
  • Access Database
  • SQL Server

5. Software Applications Specialist

How software applications specialist uses Technical Support:

  • Build, manage and maintain physical server hardware and perform upgrades and OS patching as needed.
  • Add Java, HTML code as necessary under the guidelines provide.
  • Maintain and provide administrative support for the organization s SharePoint site.

Most common skills for software applications specialist:

  • Technical Support
  • POS
  • Microsoft SQL
  • Troubleshoot
  • User Training
  • Software Support

6. Senior Technical Supervisor

How senior technical supervisor uses Technical Support:

  • Manage business-technology relationships - responsible for facilitating actionable requirements gathering, design & architecture, implementation, and build to operate.
  • Coordinate testing and samples with different areas (QC, QA).
  • Perform QA checks to maintain quality.

Most common skills for senior technical supervisor:

  • Technical Support
  • R
  • ISO
  • FDA
  • Technical Training
  • QC

7. Division Engineer

How division engineer uses Technical Support:

  • Lead and assist maintenance in resolving equipment malfunctions, troubleshoot process problems, and organize and implement preventative maintenance procedures.
  • Complete design, construction, city permitting, and start-up for office expansion and HVAC.
  • Develop a PLC control flaring press, install at 5 satellite OEM locations and train local staff to operate the machine.

Most common skills for division engineer:

  • Technical Support
  • CAD
  • Capital Projects
  • Construction Management
  • Statistical Analysis
  • Construction Projects

8. Project Manager Technical Support

How project manager technical support uses Technical Support:

  • Manage lifecycle of incidents in adherence to ITIL framework of best practices.
  • Manage and coordinate engineers in the network support environment consisting of UNIX and Novell servers, Cisco routers and switches.
  • Manage external vendors including QA and software development studios to help expedite increase project workload.

Most common skills for project manager technical support:

  • Technical Support
  • Project Management
  • Database
  • Network Infrastructure
  • Desktop Support
  • SQL Server

9. Implementation Technician

How implementation technician uses Technical Support:

  • Manage the logistical aspects of product life cycles, including coordination and provisioning of samples, and the minimization of obsolescence.
  • Develop Java base IAM system components to manage security and authorizations.
  • Disconnect, reconnect reconfigure and troubleshoot network PC's.

Most common skills for implementation technician:

  • Technical Support
  • Cisco Ios
  • Provisioning
  • Unix
  • Customer Support
  • FTP

10. Timber Management Technician

How timber management technician uses Technical Support:

  • Formulate and endorse operating procedures to achieve optimum support to the logistics program and proper property accountability.
  • Maintain all daily reports on SharePoint.
  • Research of cases when EOB reflects referral issue.

Most common skills for timber management technician:

  • Technical Support
  • Data Entry
  • CPR
  • EOC
  • IP
  • Training Materials

11. Customer/Technical Service Manager

How customer/technical service manager uses Technical Support:

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate the development of operational procedures with international development team, and administer SharePoint and JIRA software as appropriate.
  • Maintain high level of confidentiality of privy executive management information of FedEx.

Most common skills for customer/technical service manager:

  • Technical Support
  • Customer Satisfaction
  • Process Improvement
  • Direct Reports
  • Customer Complaints
  • Pharmacy Tech

12. Field Technical Representative

How field technical representative uses Technical Support:

  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Update systems with new application and OS version.
  • Write, implement, and maintain SQL queries and reports.

Most common skills for field technical representative:

  • Customer Service
  • Technical Support
  • Customer Satisfaction
  • Product Knowledge
  • Technical Issues
  • Cooling Towers

13. Automation Application Engineer

How automation application engineer uses Technical Support:

  • Manage key engineering projects, including automation system update, security system founding, ISO system establishment.
  • Manage PowerShell deployment automation code to accommodate complex project requirements and fixes.
  • Deliver a fully functional customer facing J2EE application while managing a team of developers.

Most common skills for automation application engineer:

  • Technical Support
  • JavaScript
  • Windows
  • HVAC
  • PLC
  • PowerShell

14. Director Of Distance Learning

How director of distance learning uses Technical Support:

  • Manage and deliver an influential distance learning program utilizing a professional videoconferencing studio.
  • Collaborate in developing the organization's constitution, syllabus and lesson plans.
  • Provide general leadership and oversight for e-learning and e-learning support projects; develop faculty workshops, assessments, and improvement strategies.

Most common skills for director of distance learning:

  • English Language
  • Technical Assistance
  • Technical Support
  • Strategic Plan
  • Instructional Design
  • Needs Assessment

15. Senior Systems Support Technician

How senior systems support technician uses Technical Support:

  • Manage and maintain PCs and networks for over 15 small to medium size business clients.
  • Manage Symantec BackupExec for enterprise server backups and restores.
  • Install new DVD and CD ROMs request on workstations.

Most common skills for senior systems support technician:

  • Technical Support
  • Printers
  • Computer System
  • User Accounts
  • Linux
  • Technical Problems

16. Gas Engineer

How gas engineer uses Technical Support:

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Operate and troubleshoot machinery control systems (circuit boards, micro-switches, controls valves, electronic relays, etc).
  • Conduct geotechnical and environmental subsurface investigations.

Most common skills for gas engineer:

  • Project Management
  • Technical Support
  • GIS
  • API
  • Engineering Support
  • Distribution Systems

17. Technical Clerk

How technical clerk uses Technical Support:

  • Integrate and routinely manage new POS system for more efficient day-to-day store operations.
  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Create drawings in PowerPoint to reflect customer's service.

Most common skills for technical clerk:

  • Data Entry
  • Technical Support
  • Computer System
  • Vital Signs
  • Front Desk
  • Patient Care

18. Consulting Engineer/Technician

How consulting engineer/technician uses Technical Support:

  • Deploy and manage Citrix environments utilizing publish desktops and publish applications to make available to users both internally and externally.
  • Adapt architecture and disaster recovery strategy during SAN and backup infrastructure migrations.
  • Evaluate replacement infrastructure, prepare transition plans, design IPv6 address scheme, routing protocols architecture, configurations.

Most common skills for consulting engineer/technician:

  • Technical Support
  • Linux
  • Cloud
  • Customer Support
  • Architecture
  • Java

19. Repair Technician Lead

How repair technician lead uses Technical Support:

  • Require to attend training classes provide by Samsung in repair and diagnostics
  • Assess and debug PCB assemblies build internally and by external manufacturers.
  • Receive all inventory following state and federal guidelines when handling PCB transformers.

Most common skills for repair technician lead:

  • Technical Support
  • Maintenance Procedures
  • Diagnosis
  • Customer Issues
  • R
  • Test Equipment

20. Technical Support Technician

How technical support technician uses Technical Support:

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.

Most common skills for technical support technician:

  • Customer Service
  • Technical Support
  • Patients
  • Customer Support
  • Mac
  • OS

Other skills

Updated December 28, 2023